Based on 28 opinions finded in 1 websites

Based on 28 opinions finded in 1 websites
Nº 580 in 689 in Northampton
Nº 72 of 76 Other cuisines in Northampton
Opinions
Its location in the middle of warehouses in an industrial area makes it far from residential areas but the trip is worth it. And the number of customers who filed it late afternoon and a weekday attested to its attractiveness. I had the hot chocolate with chilli and it was a hit! And left with a box of “Serious Dark Fix” after being registered in their customer loyalty program. An experience worth repeating
Ayo O . 2024-10-28
MORE AT TripAdvisor
Just a factory outlet shop next to the factory itself which is on an industrial estate. Plenty of free parking but the shop itself didn’t have much that was cheaper than on an ordinary shop or the Hotel Chocolat app. Some short dated boxes of chocolates and I did buy 4 slabs for a bit less (£14) than the usual 3 slabs for £15. It’s a shame that you can’t do a tour of the factory but we were lucky in as much as we were visiting family nearby so it wasn’t out of our way. I’ll probably pop in again next time we’re in the area but certainly wouldn’t go out of my way to visit the shop.
Nicola R . 2024-10-25
MORE AT TripAdvisor
I visited the Hotel Chocolat distributor shop expecting to find some good bargains, but unfortunately, it fell short of my expectations. This isn’t a factory shop, just a regular shop at the distributor. I thought there might be a few deals here and there, but the only items reduced were coffee and chocolate, and even then, only if you have a membership card. It feels like they’re simply taking advantage of their location by the M1, rather than offering any real discounts. Overall, quite a letdown if you’re hoping for a bargain.
Amit C . 2024-10-22
MORE AT TripAdvisor
Same price as local stores, only a couple of discounted items, don't waste your time going out of your way to visit. They have the same stock
Lee S . 2024-10-15
MORE AT TripAdvisor
Not factory shop ! Just a shop at the distributor. Disappointing as thought the odd bargain may be had. Coffee and chocolate reduced if you have a membership card. Think they are just taking advantage of the M1 location.
RupertBear438 . 2024-08-22
MORE AT TripAdvisor
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308 Opinions
Amazing pub.amazing staff but only one problem that Ann new barstaff. Small with black hair. Nothing but trouble. Saturday she kept ignoring me when I wanted a drink or asked for change for the pool table. She used to work at jekly and hyde but was sacked from there due to her lies.and trouble. Now she brings it to a new place. Not very professional. She needs to get over herself she gets paid to serve customers so she should be professional and do it. The manager is a amazing and lovely lady I hope under the circumstances I can change my review and get the service I am paying for. But other then that thanks for the night well worth going.
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Monday night , Toon on TV, great steak , lovely Guinness, great service ..... and an NUFC win 🙂
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I ordered a Frappuccino made from coconut milk as I have dairy intolerance and the staff member that served me added cream to the top without asking. Customer service was poor, one staff member was cleaning with mop and cloths etc one minute and making my drink the next, which didn’t sit right to me.
2704 Opinions
it was very bad experience beacuse i did not recieved my order, but the delivery driver gone without any call or notice.