Hot & Spicy in Mid Sussex

Fabulous food, always delivered hot and on time, good portions and great flavour! Customer service is exceptional! Our favourite takeaway in town.

Great food (recommend the shashlik) good portions, good service! Very reasonable prices for what you get. Quick for deliveries.

Ordered online for delivery, delivery time spot on with what they said. Ordered mixed grill and chicken tikka, the chicken was so dry had to saw at it with knife to get through it Very disappointing

AWFUL service. AWFUL food. Food arrived COLD and some items UNDERCOOKED. Nothing about my experience would make me want to come back. WOULD NOT RECOMMNED! AVOID. AVOID. AVOID

This has been my regular for years, and it’s always good food and good value. The family are lovely too; so hard working and keen to please.

Absolutely brilliant meal. Quality ingredients, piping hot and friendly delivery. Really enjoyed the large portions! Curry house of choice.

Moved to Burgess Hill from Brighton and this was the first takeaway we ordered. We got two chicken tikka masalas and my god they where amazing. We saw they sell the sauce in tubs which we got and it taste just as delicious. I know I need to try other Indians but when their curry is that good I cant go anywhere else. Really polite and friendly to me. Little shocked reading other peoples reviews.

Run by liars!!! Put an order through just eat which said the food was out for delivery. After calling multiple times and being told it was on its way, and then being told I couldn’t speak to the manager because he was in the toilet(!!!!!!!) the food eventually arrived 45 minutes late, cold and when I asked for a refund as this had now ruined a family celebration meal which was supposed to be a treat, he stood there and argued with me!!!! Needless to say I wasn’t issued a refund, so they are thieves as well in my opinion. Spend your money elsewhere - not here!!

I ordered from here last night and the delivery was on time, in fact a little early and the food was amazing! Thoroughly enjoyed the chicken vindaloo - shall certainly order again! Highly recommend

I have had takeaways from Hot & Spicy over the last 20 years with generally pleasant experiences. Over recent times they have become one of the most expensive although generous portions. The last few times I have found their food too acidic, I have ordered chicken dhansak several times requesting lower sugar although it seems they haven’t reduced the lemon juice or vinegar proportionately making it almost unpalatable. Also there was little evidence of lentils in the sauce! Not good these days unfortunately folks...

I have been using Hot & Spicy for many years and found their food generally very good with generous portions. Their price increase a while back has made them one of the most expensive in the area although their quality and portions are better than most. Last night I had tandoori king prawn rezalla and saag aloo, which was excellent and price not too bad with the 15% discount for collection over £15. I have also found them good in the past for variations to dishes and when asking for reduced sugar, salt and fat. On the occasions I have used their delivery service it has always been within a reasonable time. Thank you.

We used to use Hot & Spicy regularly but after a series of mistakes and late deliveries we gave up. About 3 months ago we tried again and one curry was so bitter it was inedible (in hindsight we think we were sent the wrong curry). I rang to be told they were busy so we would have to pick up replacement. We agreed and within a minute of call realised we would need replacement rice as well. Called back and asked if we could change the curry as my son didnt want to take a chance of a bitter curry again to be told couldn't change curry as it had been started by the chef but as we needed to add rice collection time would now be 45 minutes not 30. When my son picked up the curry it was again too bitter to eat. Tried them again tonight. What a mistake! Delivery was 20 minutes later then advised and then there was no vegetable curry with the biriyani. When I rang again the excuse was that they were busy and short of drivers . I was asked if I would like something next time but I asked for the curry that should have arrived only to be told it would be at least 30 minutes! To be fair it arrived in about 15 minutes. We found the curries and the naan to be below par though so feel we have given them enough chances and won't be returning.

really enjoyed the meal i had from hot & spicy tonight .i had chicken biryani & naan bread . tasted very fresh & hot delivery was within an hour so very pleased

I had been using this place, on and off, for the past 21 years. The food has never been 'fantastic' but ok. However, fairly recently, they've put their prices up - way dearer than other similar establishments. Also: Unbeknown to me, the minimum charge is now £15.00 for Burgess Hill area delivery. It used to be, as is the same for most other indian takeaways, £10.00. When I recently ordered, my order was just under this amount and without telling me, they added a sneaky £1.00 delivery fee. I won't be using them again - they've lost me as a good customer for the past 21 years - Hot and Spicy - if you are reading this, please do 2 things: 1) Lower your prices a little and 2) TELL PEOPLE when they phone up to order that you will have to add a £1.00 charge to the bill, if being delivered and under £15.00! Needless to say, I am going back to my new, "usual" takeaway which is much cheaper, superior food and no £15.00 minimum charge for free delivery!

Have been a customer of theirs for many years. Ordered a delivery tonight and we had to wait nearly 2 hours and make severally calls to chase up our order before it finally arrived. We had no apology and were not offered anything by way of compensation. We will not be using them again and you would think that with so much competition out there they would want to keep their customers.

Rang for a takeaway but now minimum order is £20 and not the £15 quoted on their menu online. Also, my order which totalled £15.20 was now "just short" (in their words) of the new minimum £20 order. I guess they have discovered that inflation is running at about 25% then! Needless to say I went elsewhere!

Food ok, Don't bother to request delivery. We waited 2hours 25 minutes, chased them up several times and never provided an update. We were a regular customer we won't be using them anymore, town has plenty of alternatives

very good food at a reasonable price, we have become a regular of this place, as it’s very different to the other places in burgess hill

We ordered through just eat and it said 45 minutes to arrive. The restaurant then added 20 minutes to the delivery time. We called the restaurant who just wanted to blame just eat and told us not to order through them. Gave us a new delivery time and they were 15 minutes late for that. The food finally arrived just over 2 hours from ordering, it was luke warm and pretty bland. I won’t be going back here.

Having looked for a good, reliable Indian take away we are so happy to have discovered hot n spicy. We have never been disappointed by their food, full of flavour and freshly prepared

we are local to this place and we order take away from here on a regular basis very nice food good service

I have enjoyed countless takeaway meals from Hot & Spicy and without fail the food is always great. They will gladly make you up anything not on their menu and the service is always friendly and efficient. Highly recommended!!