Horseshoe Inn in Powys

We were greeted warmly at the door by some friendly looking staff. Sadly, that was as good as it got. We were there for Christmas lunch, and at £83.50 each we were expecting something nice. However, the food was vary basic and not of good quality. It was vary similar to a normal Sunday carvery which you might pay £10 - £15 for. It was not worth the money at all. The service was terrible. They forgot to bring us 2 of the starters which we had to ask for. They also forgot to bring 2 of the main courses which we again had to ask for. They got the drinks order wrong several times and had no idea how to tend the bar. The bar staff asked us if we wanted our whiskey neat or on the rocks????? We asked for a high chair for a child, which they arranged ok. However, there was no tray on the high chair to put a plate and no setting at the table to seat him at. Where was he supposed to put his plate?? They charged us £10 for the child's EMPTY plate (we were going to give him food from our plates, because he's only 2 years old and eats almost nothing). The whole experience ruined our Christmas day and we would not recommend the place to anyone.

We had booked the Horseshoe Inn for our company Christmas Dinner and when we arrived we were kindly shown to our table, which looked neat, clean and tidy as one would expect from a professional catering operation. We were all in a positive frame of mind and were comfortable enough enjoying each others’ company. Sadly, I have nothing good to say about the food from the Christmas menu, an opinion that was shared by a fair number of my colleagues. MAINS: The meat dishes featured generously sized slabs of overcooked, tough meat smothered in bland packet-style gravy to disguise the crimes committed in the course of its preparation. Also the salmon was very dry and the sauce appeared to be a left-over prawn cocktail from the starter menu that was tipped over the top - a bizarre combination of flavours and unfortunate for the customer who already had the prawn cocktail as a starter! The vegetarian Wellington suffered from a pastry that was rather soggy and the filling was all in all a hard to define characterless mush. The vegetables were unimaginatively boiled in water and distinctly lacking in taste. PUDDINGS: The puddings appeared to have been bought in cheaply and were not even reaching the quality of a supermarket dessert. I restrain myself here and will only comment on the sticky toffee pudding. Cooking time was an issue yet again, a stodgy sugary mass instead of a melt-in-the-mouth experience. We did not say anything, as it did not seem to make sense and would have felt unkind to complain about a cook who was obviously not very practiced in catering for groups, let alone understood how to prepare a tasty meal in the first place. I would suggest hiring a different chef and focussing on creating a small but tasty menu! On a positive note: We enjoyed each others’ company and had a nice evening in a comfortable setting. The front of house staff were friendly!

Having been told The Horseshoe was good for food, Sunday lunch especially, so we decided to go for the Christmas menu, the first course was good however the main course of Traditional roast turkey left a lot to be desired, Turkey was plentiful and warm, the pigs in blankets were burnt to a cinder, as was the roar parsnip, the roast potatoes skin on, looked lovely, it looks they had been pre cooked and warmed up? Which was a shame as they were fluffy inside. Each meal was served with a Yorkshire pudding they were so overcooked and burnt they disintegrated when cutting, stuffing was rolled into balls, again not cooked but clearly had been warmed up. Sprouts had just been showed the water Dessert of Christmas pudding came with ice cream which tasted like banana and a brandy sauce, perhaps put some brandy in next time. It was a shame as we had received a lovely welcome and were really looking forward to our meal at the Horseshoes this was our first visit, we will give the benefit of the doubt hoping although there were few people in, that this was just a bad one off based on other reviews and comments. Please staff look at plates before sending out to paying customers.

We stayed for two nights at Smithy Cottage, adjacent to the pub, to celebrate my birthday and our wedding anniversary. Apart from the weather, everything was perfect from the moment we arrived. We booked in both nights for an evening meal - the food was lovely but it was the staff that made everything extra special. Darren, Tom and the rest of the team certainly went the extra mile to make us feel welcome and valued. Thank you for a lovely weekend!

My wife and I were staying in a B&B in Berriew which didn’t cook evening meals on a Sunday, so we decided to try this inn for our dinner. We arrived without reservations, but were quickly shown to a table by a very pleasant member of staff who immediately took our drinks order. The drinks arrived and we ordered our food soon after. It didn’t take long for the food to arrive, and it looked very well presented. My wife had lasagne, which she told me was hot and tasty, however my steak and ale pie with chips was not quite so. Again, my meal was hot, but the meat in the pie was very grisly, which was a shame as the pastry was excellent. The chips and beans with my meal were first class, so absolutely no problems with them. As we ate our meal the chef came out and asked if everything was okay with the food. I told him about the meat in the pie, to which he laughed and then walked away. Now, what’s the point in asking me about my meal if you are not going to take action when you receive such a comment? Anyway, we finished the meal and went up to the bar to pay, at which time we were asked again if all was okay. I told the member of staff at the bar about the meat and this time it had a totally different outcome, in that someone, whom I took to be the manager, became involved, and she showed concern about the fact that my meal had not been perfect. She also told me that she would be having words with the supplier about said pie. We ended the conversation coming to an amicable agreement of a goodwill gesture, so I’m more than happy with the outcome. If it had not have been for the issue with the pie then this meal would have been almost perfect, in that the staff were lovely, the restaurant was clean and in a good state of decoration, and the service was first rate. My only other comment would be that the prices were a tad dearer than around my home city of Leicester, but not unusual for a country inn.

We dropped in without booking hoping to get lunch. I was with my friend and her disabled dad. They were able to offer us a table and from the start the experience was excellent. The staff member ( I think it was the Manager) came out to the car park to see if we needed any help with the wheelchair. We were promptly seated and drinks and food order taken quickly. All members of staff were polite and friendly. The food came in a good waiting time and we were all really pleased with the food. I had an ultimate burger, my friend a Thai beef dish and her dad an all day breakfast. Great portion sizes, hot and all tasty. Really reasonably priced as well ! Thankyou for such a great experience

We went for Sunday Lunch on 18th. The Car Park was busy so we had to park in the over flow car park. We had booked for a family of 10. The inside and outside area was busy. The staff were very pleasant and welcoming even though we could see that they were under pressure. We all had the roast dinners and everything was cooked to perfection. We regularly come here and always tell friends and family to visit. Make sure you pick up the meal vouchers at the end of your visit. We will definitely be returning soon.

Went for a late Sunday roast only to find they were sold out. Unhappy staff ! Meals from the menu were disappointing and took a long time to arrive. The rice in the Tikka Masala was watery. The steak and ale pie arrived with a coating of gravy, even though the gravy was in a separate pourer. This was to disguise the fact it was burnt. The pie should be relabelled as Ale pie,as there was very little steak visible in the pie. Needless to say we won't be back!

Pre-booked on the Saturday morning & glad we did, as it was very busy & they didn't have any 'walk-in' tables left. Staff were very friendly, helpful & efficient. We'd read previous reviews & as those, we weren't disappointed - all the food was well priced, fresh, well prepared & presented & most of all, lovely tasting, we all thoroughly enjoyed our meals. The beer on tap was excellent too. Thanks.

I booked a table for seven. We had excellent service from the moment we arrived. Drinks ordered and arrived straight away at the table. The food was great and everyone commented they had an enjoyable meal and we received excellent customer service. Thank you to...

We were eight male golfers, hungry and thirsty after mountain climbing golf at Welshpool. The Three Tuns beer was excellent, the staff looked after us and organised us perfectly, and everyone was happy with their choice of various main courses. My own fish pie was...

Fabulous experience. Today had my surprise birthday lunch at The Horseshoes. 13 of us to include 5 children 3 and under and they looked after us with great friendly service despite it being slight carnage! Food was efficient and tasty - highly recommend the Thai...

Stopped overnight in our MH while heading north. Food great, beer good and service excellent. Will definitely return.

We have a fantastic couple of days in the cottage you could not ask for a better place to stay ❤️ the food in the pub is out of this world the macaroni is to die for and the steak is done to perfection the...

Not only is this location superb for us - along the walking path of the Montgomery canal, but a surprise find. Yesterday we didn’t know it was here. And what a place. Totally chilled atmosphere within of age groups. Modern interior Really welcoming team too....

We hadn't booked but were made welcome despite concurrent arrival of a party. The menu was imaginative but not long as to suggest the 'freezer + microwave' approach. Steak pie, fish pie (topped with a thin crispy layer of cheese and potato) and mushroom &...

We spent two dinner on our holiday in Horseshoes. The serving was fast, the taste of food was delicious, the service were outstanding. Highly recommend.

kind staff, so many versatile choices on menu, everything was delicious. Everything looked amazing on the menu, can’t wait to go back!

What a lovely compfy place, I was made to feel welcome when I got there I was made to feel welcome as I left. Very nice and pleasent staff, wish I could tip the lady that served me but it would all be shared round...

Called today Dog Friendly Lovely atmosphere Food great an interesting menu.Service brill and friendly Just have to give it 5 stars I am sure whoever visits will enjoy

So myself & partner visited this venue for a spontaneous lunch whilst travelling to mid wales for new years. Upon arrival the venue was busy which is always a positive, family friendly for sure with some dogs present but also a lovely smell of food...

Booked a table as a mid week treat. Excellent service, the food was cooked to perfection we would definitely recommend. The atmosphere is relaxed and friendly just whst you need after a long day.

We popped in after a walk along the canal. As we walked to our table the kitchen staff were staring at us through the kitchen door and muttering something, this was so off-putting. It was 12 midday and there were only two other people in...

We had a lovely welcome when we arrived, we were quickly shown to our table. In was in a bright dining room. We looked at the menu which offered traditional roasts as well as a full menu. To start we had garlic mushrooms and prawn...

Had a great meal with my family. Service was good and the food was nice. Nice clean and tidy pub with plenty of parking. Will go again

We stopped here middle of a long journey looking for somewhere that did a roast at 5pm... there was only this place on route. When we turned up there was no beef left only turkey. Turned out I was the last dinner they had and...

Late service. Overcooked food. No table checks. No happy faces on any staff. Didn't feel welcome... Which is fine as we won't go back. Took over 30min before anyone took order. The starters we OK. The mains, Sunday lunch, were overcooked. Didn't have pudding. Took...

A great place if you are after a massive meal, with a smiley welcome and in a convenient setting, with nice outdoor seating area.I wouldn't hesitate to come back for a meal if I was after a proper filler.The locally reared T-bone steak was delicious, so was the local ice-cream.