Horse and Groom, Westbury in Wiltshire

We were visiting friends who live in Westbury and they had booked a table for us all to have Sunday lunch. First of all the welcome we received was excellent, our food and drinks order was taken by a very attentive member of staff. Unfortunately what followed was not so great. My wife decided on the fish and chips and her meal was excellent and we couldn’t fault it.Unfortunately three of us selected the roast sirloin of beef, when it arrived it looked great pink how I like it but on trying to cut it, it was very rubbery. all three of us agreed it wasn’t satisfactory.The waitress suggested bringing us sharper knives, we said that it shouldn’t need this with which she took the food away to be cooked longer without asking if we would like to re select . As I have stated my wife’s meal was fine but she had to eat hers whilst we waited for ours to be cooked longer and she felt awkward eating whilst we waited for ours. When the food reappeared it looked overcooked my beef had curled, the roast parsnips looked boiled not roasted, the carrots were grey and hadn’t been topped and tailed. All three of us left the majority of our food and to be honest when we asked for the bill we weren’t charged for the three roast dinners having mentioned that we were disappointed with the quality. We did pay for my wife’s meal as I said was excellent. I know we weren’t charged for the meals that weren’t satisfactory and my wife’s meal was fine hence the review.

Lovely little pub with fireplace, restaurant and garden area. Dog friendly.

My Mum and I stayed here for one night and we were very happy for our stay. The accommodation is in a house just across the road from the pub, very easy to get to and good security. We had a very nice twin room, very comfortable a good sleep and a nice shower in the morning. Internet worked fine. We had an evening meal in the pub the night before, both enjoyed our meals and the pub atmosphere, and we had a good breakfast the following morning. Staff were friendly. We would recommend, and this will be our first choice for a place to stay the next time we are in the area.

Pros - Good size B&B room with friendly staff. Bed was comfortable. The property was overall very clean. Nice quiet location. Cons - Breakfast (including coffee) was below average and requires significant improvement towards taste. We had fish and chips the night before and they were also a letdown. Room was a bit warm as the table fan was not effective.

Stayed over a couple of days using the Brit Stops in our motorhome for a works function (BBQ), great food, brilliant service and can't recommend it highly enough, not just for a works BBQ (75 people) but also as a place to stay.

We had friends from London visiting, we had previously had a meal at H&G and as usual the food was very good, so we went for lunch again. We arrived at 1.15pm only to be told we couldn’t have food as they had a table of 8 men to cater for. This was very disappointing and a let down for our visitors, so we had to go elsewhere. We won’t be visiting again as this is the second time this has happened to us .

Arrived here for one night stay everything was fine ...room was a little dated and grubby in places dirty finger marks on the doors ...bed was comfy but pillows very thin what was advertised as a walk in shower was in fact a wet room with shall we say not the ambience one would like it was cold and mouldy in places and really needed updating towels not up to par soft and thick they were not ...Internet was iffy so tv kept going off losing picture ....then the next morning go for breakfast ....NO EGGS ...we ordered the full English which was pitiful and microwaved as no chef in the kitchen so one rubbery mushroom cut into four !!

Always a friendly welcome here, plenty of tables outdoors and a good selection of wine and beers.

Did not stay overnight but would love to at some point. Lovely place with fantastic food, very happy to come back again

Great little pub, Nice both inside and out

The place was quite busy when we went which sadly meant we were waiting to be helped for a while. But when helped staff were kind and friendly. The food was not special but not bad. It was a 3-4 star experience

We went as a family for lunch with a baby and was greeted with a smile, not many of them around in Westbury for some reason but we got one here! Lovely lunch and great cask beer from twisted brewery. Would definitely recommend.

Great English pub, with good food!

Great pub, with a nice selection of food and drinks. And a nice big garden

Lovely little spot that's easy to walk or drive to, good priced drinks and a wide selection. Food menu looked gorgeous, and we will return to sample it!

What a lovely pub and also bed and breakfast. The staff were so friendly, accommodation clean, spacious and very comfortable- bath tub especially excellent & lots of hot water. We really enjoyed our meals in the pub, we had 2 breakfasts, dinner (steak) and a Sunday roast which was *VERY* good indeed . Delicious food all round. We would recommend this as a lovely stay with a great atmosphere and staff couldn't do enough to make us feel welcome and well looked after. Thank you so much.

We're unable to comment on the rooms as we didn't stay in any of the rooms. The food and service, though, was very good and would recommend the Horse & Groom.

Lovely accommodation, friendly efficient staff and make you feel very welcome

When we got to the Horse & Groom, We were greeted and asked how we were? And what time we would like breakfast in the morning and after we were taken to the room we were going to stay in. He gave us the card with the tap in pin for both doors. We had a lovely stay and will be coming back again and would like to stay in the same room if possible.

I have been here for food a couple of times, when visiting family that live local. Nice food at a reasonable price.

Stopped for a drink after a run. Friendly pub with a wood burner

As soon as we walked into the pub we were looked after and made to feel welcome. My parents are both disabled and we were given space to put the mobility aids. The staff were courteous and efficient. The food was delicious. There were plenty of options for a pescatarian too - usually on a Sunday places only offer fish and chips as a fish option! My Dad had the sea bass which he thoroughly enjoyed. The roasts were excellent, a great choice of veg and extra gravy was brought out as soon as we requested it. It can be really hard to go out with our parents complex needs (dementia and Parkinson’s) but this is definitely somewhere we all felt included and we definitely would visit again.

Typical dinner in this pub a little far from the center of Westbury. Unwelcoming staff and very basic cuisine.

Dog friendly, wood burner, good food and drink!

Love this place. Proper locals pub. Landlady is lush. Service is quick. Place gets full up and busy quickly! No wonder, it's a brilliant pub! Great selection of drinks. Love it here

The food was nice, but the amount of veg let it down. Too little 😕🥕🥦

Had a fantastic stay at the BnB, the room was excellent and a very friendly and helpful member of staff showed us to our room. In the morning we had a fantastic breakfast and again the service was first class. Unfortunately we didn't have enough time to visit the pub, hopefully next time we come!

Took my daughter for afternoon tea lovely vintage crockery so much food we had to bring doggy bags home. Very friendly defo recently good value at £18 per head.

Lovely little find! Friendly staff. Great food at a decent price, drinks were lovely. Outside area was cute to sit in with comfy chairs. Pub dog walking around which was nice. We would recommend!

Absolutely amazing food service and quality I would highly recommend the Horse and Groom please support local businesses

Io e il mio ragazzo abbiamo cenato in questo pub e ci siamo trovati benissimo! Io ordinato il salmone su un letto di insalata, pomodorini, fagiolini, patate bollite e uovo sodo(17£), mentre il mio ragazzo la coscia di agnello cotta nel vino, servita con purè e piselli(19£): entrambi i piatti erano abbondanti e molto buoni! Con acqua del rubinetto abbiamo speso 36£. Super consigliato!

Stayed in the B+B for 2 nights, in the family room. The room suited our needs and was thoughtfully stocked with bottles of water, biscuits, fruit shoots for the children, and plenty of tea and coffee. Being located away over the road from the pub, the room was quieter than most hotels I've stayed in. Although we only stayed for two nights, the room was restocked with clean towels and drinks etc. This was a pleasant surprise. Breakfast cooked by Jordan was a highlight. The menu had plenty of options and Jordan made sure the children had exactly what they wanted. Thank you!

Had not been here for 30 years -I wasn't disappointed. Had a lovely Tuesday lunch with friends in superb atmosphere. Staff were attentive and great choice of food. Wll go gain.

Really good food and lovely friendly staff nothing too much trouble, this is a lovely Pub with plenty of parking and outside space

Great customer service. Very welcoming, nothing too much trouble e.g. garlic mayo freshly made. Great food. Would highly recommend.

Great food and general vibe was spot on, unexpected stay but outlived expectations. Even if someone is travelling nearby and time permits drop in for a meal - great food

We stayed at the hotel for a family event, and it was lovely. Our room was spotlessly clean, and comfortable. Unfortunately, the evening we arrived, the kitchen was closed, but breakfast was freshly cooked, and very tasty. Their advertising says best pub for smiles, and it certainly is. Polite, friendly and cheerful staff, a credit to themselves. We would definitely stay here again.

After driving around looking for a pub that is open mid afternoon on a Saturday, Mum & I were delighted to find this one. While we waited for our meals, we were able to entertain ourselves with box quizzes which made a pleasant change, The photos & other visuals around the pub made it very interesting. The food we had was good from what i can remember. We certainly weren't bad mouthing the place. I would consider coming to this pub again as it is a short distance from my mothers home in Frome.

We stayed for just one night and it was lovely. The rooms were set away from the pub in a cottage just across the road. We were given a ground floor room which even came with its own garden . The wow factor was the bathroom with the spacious shower. The pub had a lovely cosy feel and the food was delicious as was the breakfast. We will definitely want to return in the warmer months.

Found the Horse and Groom on UK Pub Stopovers. The owners welcomed us in our Motorhome to stay in their carpark overnight. We did book beforehand just thought it best When we first walked into the pub that evening, we were greeted by the most friendly staff. Open fire, locals enjoying their evening making a lovely atmosphere. We had a really beautiful meal. The landlady Carol came over to introduce herself, which we thought a nice touch from a lovely lady. We met our family next day there for Sunday lunch, again absolutely delicious food and service. Highly recommended venue and will definitely be going back.

We went for some food and drinks with friends. It’s a nice place to go and have drinks, but considering what they charge for food, the quality isn’t there! Ordered a steak, as other two items I wanted they didn’t have. The peas were nuked, completely inedible. The steak was small (it still costs £17) you pay extra for sauce £3.50, for £20 I expect a good piece of meat. It was gristly, flavourless, and totally underwhelming. If you don’t have the quality there, bring your prices down to match it, it’s not fair to pay so much and be given such average food. Wouldn’t eat here again.

The Horse and Groom continues to be the best pub in Westbury - great beer, warm friendly atmosphere and always welcoming. A fantastic pub all year round with a lovely beer garden for the summer and welcoming log burner in the winter. A great place...

We had arranged a large family get together on 27.11.22 for my husbands birthday, first time in 18 months that we had been able to all get together so it was very special. We did a lot research on line and read reviews on here...

The landlady sat all afternoon drinking red wine. When a customer was totally legless I witnessed the the landlady being verbally abusive to the poor lady that was trying to help the drunk lady - she was angry and aggressive - I witnessed her swearing...

I Stayed for three nights while attending a glass making course. My room was comfortable and clean with a wet room, with an amazing shower with plenty of hot water available. The excellent Breakfast was served in the pub. This was cooked to order and...

What can I say small but perfect carol when above and beyond to make our day the food was lovely plenty of it the staff couldn’t do enough for you if your looking for a friendly cosey place for a small wedding party then that’s...

The Horse and Groom in Westbury was great, went there for lunch before having a busy day. They were more than happy to check us in earlier. The steak I ordered blue with garlic butter was cooked to perfection, everything was well seasoned and tasty...

Loved our stay. Friendly helpful staff. Clean quaint rooms. Great food with lovely gluten free options.

Upon arrival friendly staff. Checked I'm and taken across the road to a house. Showed up to my room. Entered the room with decor from the 1920s pics and wallpaper. Shower head covered in mould and the one door was slanted. Shower cubicle was very...

Think this is crazy prices for a small pub. the food is average. It's a shame as i used to come here all the time with friends but now we result to going to the next town. I don't mind paying it if its good...

Good location, warm and friendly staff, nice restaurant. Good selection of meals on the menu, some were a little pricey for us but the menu did cater to all budgets. Garden Room was lovely, comfy bed, patio with seating (looks like there used to be...

Have to say the we have visited this pub a few times, even during Covid (when allowed). Staff and food have always lived up to our expectations. Sadly tonight we were very disappointed with our service. Food was good but the service was very lacking...

Family of 6 just visited this pub/restaurant , the Sunday roast was proper family Sunday dinner with ALL the trimmings and was absolutely delicious. What an incredible gem of a pub . Serving proper food and friendly service,great staff and thanks Carol good to meet...

Margo made us very welcome throughout our visit. She was very attentive and sat next to me on a number of occasions .

Popped in with a couple of friends for some drinks and bar food. Such a warm welcome and we were really well looked after. Pub was heaving on a Thursday night which is credit to what a good job the owners are doing. Food was...

We had a very good stay. It started with helpful staff sorting out our needs on the phone at the time of booking. It was followed up with a very friendly welcome on arrival. The rooms were well appointed, and included some extra touches beyond...

Popped in with my family last night and we all had the steak and ale dinner, a few drinks and a game or two of cards. The food was great and the “Three and Sixpence” beer was wonderful. There was a really pleasant and helpful...

Called in for lunch on a Friday as the other pubs in Westbury were closed or not doing food, A little jem.

I was only here for one night, but in that time they made me very welcome, provided me with everything needed and had a great breakfast service. I recommend staying here if you are in the area.

Our first visit to the H&G since we moved to Westbury before lockdown and we were not disappointed. Warm, cosy traditional pub, excellent food and polite efficient service. I had the steak and fries and my wife the salmon linguine. Couldn’t manage a pud but...

Popped in on the off chance yesterday on a meander back from the south coast. We were so grateful that there was a spare table found for us as booking would be highly recommended. What a delight to see a local pub packed with diners....

What a lovely, wonderful homely place to stay, I came here on a business overnight but I felt part of the family. Really friendly, so accommodating but not in your face, room was lovely and clean and huge, tea, coffee etc all in the room...

Just arrived in the Horse & Groom and served with a great pint of Doombar…..great atmosphere with a lovely warm bar ! Great Service !

Enjoying a New Year break, we hadn't booked and turned up hoping to enjoy a Sunday Roast. They managed to fit us in, which we really appreciated and the food was amazing. If you are in the area book a table, well worth a visit.

For Christmas Day we decided to go out for lunch and what a fabulous ideal it was. The Horse and groom is a real lovely pub in Westbury with fabulous hosts. The food 5 courses was just perfect and cannot be faulted. We were shown...

You can always rely on the Horse and Groom for an excellent meal with great service. Our rugby Christmas dinner was no exception. Considering there were over 20 of us, the quality of the food and service was outstanding!

All round fabulous we had great meals and lovely wine in a cosy setting with great staff would highly recommend thank you

Couldn’t fault Bob’s hospitality. Stayed two separate nights for business & had a pleasurable experience on both occasions. Lovely breakfast and evening meals. Comfy bed and clean room what more do you need. Would stay again if I were in the area. Nick

Arrived late evening and was greeted warmly and shown to my cosy & clean room. Comfortable bed in a quiet road, and then nice breakfast served by the very friendly host. Then allowed to have a Zoom call in the bar furnished with a coffee....

After being let down by the original place we booked for my birthday meal. we rang to see if they could fit us in last minute and they was more then happy to have us. On arrival we was greeted by a beautiful great vine...

Had a lovely Sunday Lunch today , very warm and friendly, the staff at hand and very Professional. I have booked another Sunday lunch next Month Thank you all Carol and Bob , the Landlady and Landlord must be very proud of there Staff See...

Have just had a very enjoyable family lunch for my father's 91st birthday. We dined in the marquee and then retired to the Potting Shed for prosecco, canapes and presents (the former being part of the Potting Shed hire package). The food was excellent and...

Where do I begin. If you stay anywhere choose here it has a real family atmosphere about it you are made to feel welcome from the start the B&B is separate from the pub so it's quiet and the beds are really comfortable the family...

I turned up on a Sunday and the pub was full, they still did all that they could to fit me in. I then changed my mind and wanted a takeaway roast dinner and they still smiled at me. Then i asked if i could...

Lovely bed and breakfast in house over the road and the breakfast was high standard. Party on Saturday night with bbq and DJ, all very well organised. Staff very friendly and helpful.

I’ve stayed here a couple of times for work and it is a pleasant B&B. The B&B is over the road from the pub on an end terrace and accessible by door code. The staff are attentive and helpful. The pub itself provides a nice...

On our first night whilst in the pub restaurant I kept smelling a really foul smell and when I looked to my left there was a couple with 2 big black dogs, I think they should make people aware that there are dogs in the...

Where do I begin... Fantastic service all round especially from a dashing Gentleman called Nile (I hope I have spelt that correctly) who ensured that everyone was not only comfortable but happy. A personable man who is a credit to the business. Ed, 'the keeper...

Had to stay here for the first time recently for business, the owners were excellent and went out of their way to accommodate any requests and make our stay as comfortable as possible. Food in the restaurant was very good, especially the breakfast. Prices are...

booked he potting shed. canopies were awful and soggy, they were trying but the service was pretty bad, ordered meals which were ok but not brilliant but didnt get asked if we wanted deserts and kept having to go and find someone. sorry not one...

I can't complain about the pub or the rooms but the service we received was awful unfortunately. We found the assistant manager very rude to the point we felt unwelcome and decided to get food elsewhere. It's a real shame as we were planning on...

At last we were all able to go out, 18 of us on 3 separate tables of 6, following all the Covid rules booked the potting shed. What a fabulous venue your own private area, with plenty of converge should it rain. we were very...

We had Sunday lunch yesterday , The food was excellent,the service was prompt and friendly, In my opinion the horse and groom have adapted to the strict Covid regulations thinking of the safety of there customers and there staff , to a very high standard.

Having completed many zoom meetings with friends it was lovely to be able to finally meet them in person which we did on Saturday in the potting shed area.. This is all new with the current restrictions yet Carol and Bob and all their staff...

Customer service is awful, very rude, no patience. Equipment out but none working, manager seems very rude to a younger audience. Over priced for a poor service

Having a wife and son who are both Vegetarian it is very rare I get a chance to have a Sunday Lunch, but today I did and I certainly enjoyed it at the H&G. My wife and Son had the nut roast which they both...

Just back from a very pleasant evening as a company of four at the H&G. Good food, good beer and really excellent staff - what more does anyone want? Second visit for dinner in the past few weeks plus a sneaky pint one lunchtime and not our last visit for sure.

We visited here the other week and were thrilled with how safe it felt. They had an automated temperature checker at the door!! How amazing!!The food was amazing and the atmosphere was incredible. Staff were lovely and kind and attentive. Thankyou for a lovely night.

Recommended this place by the owners of the local B&B we were staying in. We pre-booked. On entering we had our temperature taken and completed track and trace. We were seated at our table where we removed our face coverings. Very nice place. Really enjoyed the atmosphere. The staff were brilliant and the chef did an outstanding job. All of our meals were delicious, piping hot and very tasty. Highly recommend this place.

Absolutely brilliant covid precautions in place. Temperature taken on entrance. The food was exceptional as was the service. This pub also offers 4 pint jugs of beer which saves you money. This I thought was a tremendous treat as not many places do this anymore.

Came here for lunch on Saturday on arrival we were ushered to our table and told to quickly sit down (we were all wearing masks). Then a waitress came over to take our drinks order and do track and trace. We asked to see a food menu, she made a big deal about going to get it. She then returned and told us they had a big table arriving so wouldn’t be able to serve us food for an hour. The pub was very quiet and there is a restriction for a maximum Number of 6 people so either they were breaking the rules or their kitchen couldn’t handle more than 6 people. She was very patronising and rude when telling us this. We wouldn’t have minded if they told us at the start that we wouldn’t have been able to have food, as we wouldn’t have sat down and ordered drinks. We decided to leave as the service was so bad. Wouldn’t return here again.

A really lovely meal and the staff were great, and very Covid friendly, salmon tagliatelle very nice, and my wife’s steak was spot on

Very welcoming. Utterly fantastic food (try the pork rashers (belly pork) - amazing). Excellent attention to COVID protection. And doing 30% off Mon-Wed during sep/Oct 2020. Difficult to fault. Oh, and they serve doom bar.

Went here for a drink and a meal while exploring the area in August. Very friendly and accommodating staff and attentive too without hovering over you or rushing. One starter came out luke warm and when mentioned to the waiting staff it was immediately changed. Portion sizes very generous and neither of us could finish our meal. The steak and mushroom pie so very tasty and filling. Would definitely return if in the area.

Lovely evening meal. Staff were helpful and friendly. Food was delicious. COVID 19 restrictions were adhered to but didn't stop us enjoying our meal.

We stayed here for 3 nights and were in the house part of the B&B very cosy room comfortable bed, spacious shower room, breakfast is very nice fresh and tasty, the staff are very friendly and helpful and like a laugh aswel, nothing is to much trouble. There is a large Gazebo if the weather is not to good also a kids play park the beer is very well kept, Doombar especially.The horse and groom have got everything in place for covid19 measure so you can feel safe to visit and stay here.

Stayed for dinner on 14/08/2020.Welcoming staff, and a reasonable selection on the menu.Ordered the 'Steak, Mushroom and Ale Pie'.It was probably one of the best example of a meat pie that I have experienced, beautiful thin crisp pastry on top, and all lean meat inside.Will probably visit again when in area.

Love this place. Local to us, we have missed not being able to pop in but so glad they are up and running again. Eaten here twice since they reopened after lockdown and I have to say how well the restrictions are being managed. Staff were very helpful and friendly, felt so at ease and safe with the precautions that have been implemented. Will be back again soon. Recommend eating here.

Stayed here for 3 nights this week on business. Welcoming, friendly and clearly managing the CoVid issues. Room clean and spotless. Breakfast fantastic. Evening meals outstanding. Fabulous place and definitely recommended. Staff and owners care about you. Thank you for a great time.

They are smashing social distancing - feels very safe. Pretty pub too. Charming staff. Lovely drink outside.