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3.5

Based on 113 opinions finded in 1 websites

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Nº 373 in 468 in South Oxfordshire

CUSTOMERS TALK ABOUT DISHES WITH..chickenrice
Score
OpinionsNoteGoogle1133.5

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Good and clean, so popular that peak queues up to an hour

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Jeremy BurnettRae (Jezzabear) . 2024-10-25

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Friendly staff, food is ok but not the best I've had, still good value for money.

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Terriers Autos . 2024-06-07

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Won’t be returning, food was horrible very disappointed

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Daniel Searle . 2024-05-26

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I recently had the pleasure of ordering from this Chinese takeaway, and I couldn’t be more impressed with the experience. First and foremost, their customer service is top-notch. The staff was incredibly friendly, attentive, and accommodating, making the ordering process a breeze. Additionally, I have to rave about their chow mein—it was absolutely delicious! The noodles were perfectly cooked, and the combination of flavors in the dish was simply mouthwatering. It’s clear that the chefs take pride in their craft, as each bite was a delightful experience. If you’re looking for a Chinese takeaway that not only serves up tasty dishes but also provides exceptional customer service, look no further. I’ll definitely be a returning customer!

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Rojan Rai . 2024-03-27

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Terrible takeaway meal . No taste , ribs looked like they had been left in container for a while. Seaweed tasted old … what a waste of money it went in the bin !

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Johanna Burnage . 2024-01-28

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Used to be a regular customer but tried everywhere else but these guys have the edge on a good Chinese meal It's well cooked and in fully recyclable containers It pays to ring up in advance otherwise you could have a long wait I observed some customers getting a bit shirty with the staff because they were the stupid ones to expect instant meal in a bag and full credit to the girls they kept their cool and this takeaway gets all the praises and a 10 out of 10 from us for a lovely meal and it was ready as they said it would be when we rang our order through

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Steve Cook . 2023-11-21

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Simply the best Chinese takeaway anywhere near Henley. No dine in option but don't let that stop you!

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Jason Behenna . 2023-11-08

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Nice quality food and good service

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Steve Hall . 2023-10-14

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The best Chinese cook amongst the many in Wallingford and Didcot! Try the Hot Sour Soup, a meal on its own, (but beware, it's the only thing thing on the menu marked with two chillies, for good reason!) Geys crowded and slow, so why not ring through your order before you set out?

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Ady Brae . 2023-07-27

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My first Chinese takeaway when we moved to Wallingford. The set menus for one are a massive bonus and great value. The food was lovely and I look forward to munching my way through each of the dishes on the menu 😊

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Donna Toyne-Potter . 2023-07-20

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Even going here for years now but hadn’t had one for awhile so thought have one Saturday night the food was tasteless and I’ve well what I can subscribe food poisoning all day haven't been able to leave e house or any thing ruined my Sunday but something was certainly off or stored wrong. I certainly will not be going back and will have to warn every one I know who uses it absolutely shocking

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Shane . 2023-07-09

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Really good service and the new chili garlic chips were super yummy!

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Aayesha Khan . 2023-06-23

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Friendly staff and quick service with great food. I love the prawn crackers and the chicken balls. Chips and not that great and they could do with better drink selection.

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Enigmatic Soul . 2023-05-29

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Ordered a takeaway got there at 10 pm to pick it up and they were closed terrible customer service will stay well away in future.

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Jay Smith . 2023-05-27

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Went here a recently and won’t ever be going again! The service has shocking! They let me pay before telling me there’s a 45 minute wait…..1 hour 10minutes later the “food” came out. In fairness it would’ve been quicker if the girl got the name on the order correct. As a result when I got it, it was soggy and cold as it was sat for nearly 15 minutes! Getting someone’s name right so you can hand out orders should be a basic, not for this place. I was so annoyed I couldn’t go back for a refund because the wait made me late for work! The food itself wasn’t great either, maybe because it sat behind the counter for so long.

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Dan . 2023-04-10

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lovely place, friendly staff my go to takeaway food. deffo worth the wait. would recommend!!

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Hannah Pannett . 2023-03-14

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Have ordered from here a few times, food is great, but sometimes can be a bit of a wait. Garlic chips are fab!

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Smitha Pillai . 2023-03-13

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I'm not racist in any way, but as soon as I heard it was a white English person working in a Chinese, I became immediately suspicious. And my suspicions where proven right when I got there and was charged 90pence more than online menu price and the food was mediocre. If you're buying from Chinese, make sure they are Chinese before purchase.

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Brian Purcell . 2023-03-12

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Very expensive poor quality food

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Antony Walker . 2023-02-15

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I honestly love this place, best food I’ve had and I’m not sure why people are complaining about the wait as the staff are great to talk to.

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David Gerald . 2022-12-27

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Used Hong Kong House for years, understandable it's Xmas eve so busy, but after waiting for 90 mins in total of which an hour was in the shop I arrive home with cold chips, cold chicken balls, cold and soft (crispy) chilli beef all of which was probably cooked whilst the chow main and rice was still outstanding to be cooked. super disappointed and il be reluctant to use them again.

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Antony Dumper . 2022-12-24

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Always go to Hong Kong House for our Chinese takeaway. Tonight's food was absolutely awful! Had to wait for over an hour to get the food. When I got it home the egg fried rice was hard and cold, the chicken balls were overcooked and there wasn't enough sweet and sour sauce to cover the food. Had to heat the food in the microwave, which sort of defeats the object of having take away food to be honest. Really poor, and not the usual standard that the I expect from them. The staff seemed more interested in watching the England football match than serving their customers. Will not be returning for quite some time.

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nicholas johnstone . 2022-12-10

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Lovely food. Nice staff as well. Singapore Noodles are a must with Curry sauce!

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Phill Potts . 2022-08-12

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Great Chinese takeaway away. We have tried others in the area but this one is by far the best. Seems to have better quality ingredients and has a more authentic feel. We have family in Manchester who insist on having a takeaway from here when they visit as its the best they've had. Having read the bad reviews I feel it's because this place is a bit different and doesn't suit people who like Chinese take aways with bright red, msg filled sweet and sour sauces etc

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Lynne CB . 2022-05-09

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Very nice, taste clean food at a fair price. Nice people too. 👍 Our 1st visit. If you want Chinese food that you want to enjoy, without trial and error, try this place. Worth collecting yourself.

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John Williams . 2022-04-09

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Rarely write a review but i feel i should warn others. Ordered for the first time tonight, literally every item i ordered was awful, egg fried rice, was just boiled rice with egg in. The chow mein had never seen a pan it was boiled slimy noodles and raw been sprouts. Then to top it off the chicken balls were overcooked rocks, see the picture below for the poor quality of chicken they are serving. Put us off eating the rest. Doesn't even deserve 1 star.

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Darren . 2022-02-22

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Our local was closed so we tried Hong Kong House. Quick service, generous portions and really tasty food.

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Jess H . 2022-02-22

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Good Chinese, varied menu. Only criticism is the chow mein can be very greasy

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Kieran Davis . 2022-01-18

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Watery sauces, rice was average, re-cooked chicken and I feel a bit off after eating it - hopefully comes to nothing.

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Callum McCabe . 2021-10-31

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Terribly bland with watery sauces - don’t waste your money

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Lily Anson . 2021-10-13

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Which I had beans on toast instead now. Very poor🙁

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Aaron Collins . 2021-10-04

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Wouldn't go back... Lacking in flavour and very insipid looking

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Becky Drawbridge . 2021-04-23

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Tried both this and the other local Chinese during a recent stay in the area. This was by far the nicest. Good, simple Chinese food done well.

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Gavin Hughes . 2021-01-30

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Nice and easy. Takes a while to answer phone but foods great

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kevin pannell . 2021-01-05

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The food is very nice, when family visit and we order from here, they always say it's the best Chinese they have had. The new veggie/vegan dishes are excellent.

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J L . 2020-09-22

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Awful ! The food tasted as bad as it looked will never use again

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Alan Fitzgerald . 2020-08-30

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Very handsome young man working behind the counter :) great crispy smoked chicken 😍

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Ollie Wilcock . 2020-08-22

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Ordered food from here a few days ago. The seaweed lacked taste and had the wrong texture, wasn't crispy. The katsu sauce was very sour but the chicken was nice. The other food we ordered was average at best. Not recommend, lots of other Chinese restaurants that are far better around the area.

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Charlotte Robson . 2020-07-26

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We’ve always been happy with Hong Kong House but felt a little letdown after VAT has been reduced from 20 to 5% but owners are not passing on this reduction. Trying to use local businesses as much as possible but will give those businesses prepared to be fair with their customers.

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David Seymour . 2020-07-26

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Exceptionally good food, be quick it gets very busy.

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Antony Hewitt AIIRSM AIOSH . 2020-02-04

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Had two orders recently, items missed when I ordered on the phone probably due to a young child playing with the tills when i collected, the answer I got wasn't we didn't charge for it. Not a good response when someone is left short of Thier food when you get home. Curry portions are now smaller more expensive and is literally a cup of thick sauce tipped onto pre cooked chicken and onions, BBQ sauce on the ribs is brown water.

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Simon Denslow . 2019-08-26

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Excellent takeaway, good value, decent portions and I couldn't fault the ingredients. I will visit again.

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John Odell . 2019-06-01

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Staff helpful when I queried a meal I had no tried before. Fast service. Reasonable pricing. Yummy

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Lauren Garner . 2019-05-29

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Went Sunday night 5.20 pm, spent £62, ABSOLUTELY DISGUSTING, had to throw half away !!! No point complaining to them, just but a review on here as long as your Honest you have no worries. Chicken satay had wood splinters in one of them on outside and was way overcooked despite saying on phone please don't over cook them, as I've had hard ones here before, barbecue sauce watery, hard carrots, onions and peas, raw chips, dry mussels, hard prawns, greasy chicken balls!!! I've given this place enough chances, WE WILL NEVER GO THEIR AGAIN. Tried Chinese around corner Monday night and it was Absolutely Beautiful. Trust me !!! It's the Total Truth.

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Pete . 2019-04-09

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Best Chinese takeaway in Wallingford... highly recomended

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Airam Norfolk . 2019-03-28

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This is the only Chinese takeaway I will use in the area. Good portions, great taste and great service. I recommend the salt and pepper chicken and the chilli beef! Even my little girl is fit to burst when we get a takeaway from here!

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Sasha White . 2019-03-23

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Food was ok my first visit there had a lot better as i travel very much would not go again

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Mark Delaney . 2019-02-26

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Tasty dishes and friendly polite staff

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Lkm82 . 2019-02-11

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Went here for the first time in about 8 years. It used to be very good, but this time the food was so bland. We won't be going back. Much prefer Chinese Whisper, also in Wallingford.

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Sarah Jones . 2019-01-01

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Dry chicken balls cooked and reheated chewie batter strange seaweed like grass not the best but the best in Wallingford at this point in time. Welcome was better but that's nose dived

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lee tennant . 2018-07-22

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Was meant to have vegetable dishes and there was one piece of chicken in my veg curry. Really terrible, was once good. Now my guess you just missed it when you took the rest of the pieces out. I won't be eating anything from you again, shame on you. Bad reviews rack up fast, sort your act out!

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Michael Gibbs . 2018-06-18

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Used to be very good but now is pretty awful. Take away this week with 3 different mains, one was very bland and the other two tasted identical even though one was garlic prawns and the other chili beef. Go to Chinese Whisper instead, so much better. Need to up their game before it's too late and no one comes back.

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Neal Reed . 2018-05-16

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Staff friendly, not cheap, food was average

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Chris Pole . 2018-04-28

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Iv used this Chinese for years the last few time's iv been very disappointed. Last night I orders when I arrived to pick it up it wasn't ready so fine I didn't mind but when I got home which is less than 5 minutes away 2 of our 3 meals were cold. How was that when it's wasn't ready. I won't be using you again.

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Jackie Arkell . 2018-03-11

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Average food. One of the meal deals of three combined dishes in one container was just sloppy mess and all the flavours just combined into one.

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Charlie Boy . 2018-01-01

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Garlic and chilli chips are amazing

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Aaron “Ron” Duke . 2017-10-06

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Nice Chinese. Best one in Wallingford

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Ceri Lewis . 2017-09-19

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Very good food nice staff but regularly food missing from order

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Wendy Pritchard . 2017-09-04

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Used this takeaway for the last 3 years and it was a firm favourite. Sadly in the last 6 months the standard of food has dropped greatly, to the point the food was so salty it couldn't be consumed. Also have a habit of supplying the wrong food, on 3 occasions Singapore rice was replaced with noodles with no explanation. Poor.

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Christopher Smith . 2017-08-21

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This used to be our go to Chinese takeaway in Wallingford but recently the food quality has dropped massively. Dishs are bland and meat from prawns to pork is chewy. I ordered ribs in BBQ sauce and the sauce was gloopy and had very little flavour. The staff are always nice and friendly but it appears there has been some change in chef over the last year or they are too busy to take time with the cooking

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mark ketchen . 2017-07-15

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Wraps were akin to popadoms and not wrapable at all, the seaweed was dry and not sugared, pork balls were very greasy and fatty. Prawn toast was lovely as were the sauces. Staff very friendly and fast service.

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adam eccles . 2017-06-23

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Decided to get a Hot&Sour soup for medicinal purposes (I have a bad cold). The soup powered through my congestion in minutes. It was about as hot as I could handle. Fried rice wasn't exactly what I expected (egg is fried, rice not so much). Still, it was good food, ready for pickup in 15 minutes and quite tasty.

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Audrey Christophory . 2016-11-25

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Great value, great food. Best near Wallingford without a doubt!

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John Plumbs . 2016-08-27

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Told 40mins on phone, arrived 40mins later to have to wait a following 30 with no apology or offer of apology. Even had to tell them I was still waiting... eventually given under average food.

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Tim Moody . 2016-05-22

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I've never had a bad meal here and as another reviewer says staff are always friendly and welcoming as well.

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mark hallewell . 2016-04-22

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This used to be a great take away, tonight's Sweet and Sour Chicken was the worst I have ever tasted, no flavour, processed chicken with bean sprouts, where was the pineapple, peppers and other veg liked we used to get?

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steve muggleton . 2015-12-02

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Saddened to hear that other folks are not too impressed as we are great fans of this take away. The food is always of high quality and we can go as far as saying that we find Hong Kong House to be the best in Wallingford. The menu is adorned with the usual favourites and some really good chef specials as well. Although the location of the take away is right on the cross roads there is ample parking just down the Shillingford road. The staff are always friendly and helpful and the service is quick as well. The only down side I have noticed is that during the very busy periods (Friday nights) you sometimes have trouble getting through on the phone to order. I suppose that this is testament to the popularity of the place. I just go in person and order my food, cross the road and have a pint in the Dolphin pub and then go back to collect. No problem!

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Richard “Fletch” Fletcher . 2012-12-16

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