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3.8

Based on 840 opinions finded in 2 websites

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Nº 467 in 747 in Salford

Nº 47 of 61 British in Salford

CUSTOMERS TALK ABOUT DISHES WITH..ground

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The room has soundproof window, by having two layers windows. However, they forgot that the doors, floors, drainage and water pipes need to be sound proof as well. In the midnight, guests around you are so loud that you can barely sleep till 4 a.m., as if they are stamping their feet on a hollow wooden board above you. You can even hear all conversations in the hallway. Anyway, if you want to stay here, please do yourself a favour and bring your earplugs or whatever stuff you may use to protect yourself from noise, or you may have to stay up so late until everyone falls asleep.

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Joey . 2024-09-29

MORE AT Google

Only stayed over night but it's handy for The Lowry where we were going, just a shortish taxi ride. Very clean and well maintained hotel and rooms. Breakfast was plentiful and hot, which I find unusual for buffet meals. Have stayed in the past and will stay again.

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Geoffrey Nadin . 2024-09-20

MORE AT Google

Friendly staff, but the rest of it was not good.

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Amir Kamalati . 2024-09-16

MORE AT Google

It was a nice hotel and lovely room and food staff were very friendly and helpful

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Ali Pownall . 2024-09-12

MORE AT Google

Room was a good standard and clean. Pretty straight forward and stress free. Fancy liquid parsley soap and purple kale shampoo in the ensuite was a very nice touch!

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Alan R . 2024-09-02

MORE AT Google

Rooms - Fantasic Bed - super comfortable Location - good Service - they don't seem to care during Breakfast. Unless you find a staff and tell them about something which is missing/finished, they will not replace it

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Rohan jain . 2024-07-06

MORE AT Google

The hotel entrance had a pleasant scent on entrance. The food and bar selection was pretty good. I would definitely recommend giving the chicken wings a try. Breakfast had a good variety to chosen from. The room was clean on arrival but not sound proof as you could hear the neighbours at times in the hall. The location was a bit busy for road traffic in the morning but expected for a big city.

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Omar Davis . 2024-07-06

MORE AT Google

Nice hotel and decent parking. Zero cost parking.

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Lynne Dagg . 2024-07-02

MORE AT Google

Nice hotel with brilliant staff ……just outside the centre but only 10mins walk ….. thanks for the 2 nights in Manchester 👍🏻

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Tinto (Kev) . 2024-06-21

MORE AT Google

Perfect location just outside the main town but close enough to quickly access. Free park for residents and plenty of space, including disabled spaces. Quick arrivals from Matt who was very friendly. The rooms are a good size and nicely orientated. They could do with a little reservation but are clean and maintained. The safe didn't work which was a shame and when I tried to ring the reception the phone wasn't connected with the wire removed which was strange. Will the evening staff was a star and professional and helpful. The breakfast was amazing and the team that worked were on certainly on point with excellent service. The range of food and standard was outstanding very impressed. Highly recommend we will be back!

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Jamie Sheppard . 2024-06-16

MORE AT Google

Brilliant staff, Beautiful food and a great mattress!! I stayed here for a few days and were very well looked after by Staff, especially Victoria, who was very attentive and would answer any queries we had. Breakfast Buffet was fantastic. Would have given 5 stars but for the squeaky floor boards from room above!

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Bob . 2024-06-15

MORE AT Google

It was nice stay. Clean and quiet rooms. Friendly people. Registered free parking. Bed was comfortable. Air-conditioning and shower worked well.

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Vitalijs Arzanovskis (Witold) . 2024-06-13

MORE AT Google

Neat n clean rooms and bathrooms. Breakfast was also fresh and delicious

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Iubs Maan . 2024-05-26

MORE AT Google

One of the worst experiences at a brand as well known as Holiday Inn..felt more like a basic bed & breakfast rather than a branded 3 star hotel Like holiday Inn… don’t know where to start from - 1. Checking in with 5 bags, was told at d reception that the lift is not working since a week! And they gave us a 2nd floor room.. when we asked them To give a ground floor/1st floor room the receptionist very rudely told us no family rooms available on lower floors and if we want we can cancel the reservation n look for some other hotel! Finally after lot of argument they just offered to Help us drag our bags up 2 floors. 2. Entering the room - the phone in the room wasn’t working, the towel warmer in the bathroom was broken, basic thing like a body lotion is also provided in the toiletries. 3. Breakfast next day was a limp affair - had requested for vegetarian breakfast the night before after speaking to the chef who has assured with much confidence that the breads - croissants n muffins are eggless & they could provide pancakes as well.. going down next day was told The chef made a “mistake” - that is after my daughter already ate the muffin thinkin it’s eggless. Pancakes provided were raw, uncooked n falling apart.

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Sheetal M . 2024-04-13

MORE AT Google

Clean room with hairdryer, iron and kettle. There's shampoo and shower gel in the bathroom. Located a bit further from all the attractions but you can take an uber to the centre for £5-9 depends on where you're going.

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Earth Resident . 2024-04-01

MORE AT Google

To start at the end I am writing this instead of watching a film of my choice from a USB stick. When I plugged it in to the TV the TV just started resetting itself repeatedly. I questioned this at reception and there was an aloof response with the tacit implication that I was attempting to watch pornography. Oddly this has been one of the better conversations with reception. Going to the start, my booking clearly specified a ground floor room was required. They tried to put me in a 2nd floor room. When I requested a move to the ground floor they offerered a 1st floor room. Believe it or not I had to explain how a 1st floor room was not a ground floor room. Ultimately they found me a twin single bed room on the ground floor, which was not the booking. The room itself was terrible. Even if we leave aside my size, as a functional adult, isn't really suitable for a single bed, just wow on the discomfort. Seriously, had I gone and committed some serious vicious crime and been stupid enough to get arrested it would have been a more comfortable bed. If these beds were in prisons there would be riots, an inquest and the expectation of a senior MP resigning in disgrace. Yet Holiday Inn are comfortable charging you real, actual money to make the vague use of a bed you cannot sleep in, unless of course you are on heroin. Adding to the discomfort, and I suspect this is a signature move to let you know the contempt they hold you in, the room was freezing. It was warmer outside on a cold wet Manchester night than it was in my room. Five minutes inside and despite thick socks and reasonable shoes I could no longer feel my feet. Needless to say the heating in the room does not work. Several conversations followed with reception. I was presented with a portable heater. This had no PAT test sticker, but ultimately I felt it worth the risk, as the worst that could happen would be a few moments of pain if it caught fire and burned me, then I would be free of it all. Also they provided a (PAT tested to be fair) extension cord, since a big part of making you as uncomfortable as possible they have blanked out virtually all of the plug sockets. Didn't keep a precise count but I think I managed to eventually sleep for three and a bit hours. Breakfast? Breakfast. Surely this would be all right. No. The coffee machine produces some sort of metallic tasting concoction, the orange juice was watered down to the extent that it truly tested the dictionary definition of orange juice. Bread was twice the size of the one toaster provided, so you get a kind of half well done, half raw bit of toast. One bite of the bacon was enough to make me take no further bites. The famous saying by Satre is hell is other people. I did not know he had been here. On one instance of me going outside to get some warmth I saw a fellow guest leave his room, observe someone had put a room service tray out and proceeded to rummage through it, taking an unspecified item or two to eat on his merry way. Surprisingly and thankfully I didn't get glassed or stabbed by the very loud, aggressive gentlemen in the bar. Positives? Well it's in walking distance of Salford Lads Club. The staff are really, really good at saying "sorry" and do so repeatedly with enthusiasm. Meals in the restaurant on an evening were surprisingly average, which contextually is a plus. Should you book in here I sincerely hope they all like you more than they like me.

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lee ricketts . 2024-02-29

MORE AT Google

Stayed here and I would definitely come back again. All the staff were friendly and welcoming especially William he was so helpful. The rooms were so clean and the beds were very comfy. Can’t wait to come back again and enjoy the lovely breakfast

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suzanne basnett . 2024-02-25

MORE AT Google

Quite awesome an experience.. Really friendly staff giving a lovely and homily ambience..

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Ayobambam Enilo . 2024-02-21

MORE AT Google

Ideally located. But on arrival our sink was blocked and had to be plunged. The Hair dryer was faulty. The Stella Artois beer on tap was flat on both nights of our stay.

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Lee Arnold . 2024-02-15

MORE AT Google

Close enough to the Trafford Centre. Easy to find. Plenty of parking. Good room rate. Check-in was polite, friendly, and swift.Meal was hot tasty and served up without too much waiting. Room clean and tidy. Bed was comfy. Coffee / tea can be made in the room. The shower was hot and powerful. Breakfast was very good. There is plenty of selection cooked and / or continental. It was hot and fresh. The coffee machine was ok, not great. Overall, I am very satisfied with my stay.

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Robert Robertson . 2024-02-05

MORE AT Google

Good place to stay . Clean, quiet and good breakfast.

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Eve Weall . 2024-02-01

MORE AT Google

Close to Manchester City Centre without all the issues of being directly in the city centre.

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Rhys Wilson . 2024-01-31

MORE AT Google

Overnight stay on business, great location for city centre and motorway network. I will definitely book again when working in the Manchester area.

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wayne aiken . 2024-01-17

MORE AT Google

Nice hotel and handy for town etc, There best asset was Tia the young lady on reception, She could not have been more helpfull to myself and my wife Keep her on board !! Many Thanks Tia, Mark and samantha , Deeside, Flintshire.

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hcsmjones . 2023-10-17

MORE AT TripAdvisor

This tiny holiday inn is probably the worst I've stayed in. The price paid for 1 night does not reflect the the peculiar little place and they didn't include breakfast either which would have been an additional charge of £24 for 2 guests. Wish I'd stayed somewhere else.

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Dollicious . 2019-11-19

MORE AT TripAdvisor

The food was excellent but the service was exceptional Patricia was lovely and couldn't do enough for us made our also the barmaid deny was also excellent well worth a vist

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ian7186 . 2019-10-15

MORE AT TripAdvisor

The service and food were really good, I had the chicken tikka masala and my daughter had the chilli, it was so good definitely recommend the chilli if you like hot & spicy

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Kim S . 2019-05-11

MORE AT TripAdvisor

Trip was good, spent most of time in Trafford Centre, beautiful place. City need more time visit more places.

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Fazlurrehman Ansari . 2018-02-09

MORE AT TripAdvisor

Great time Holtel ideally situated Staff were excellent very friendly and helpful. Breakfast was great. really enjoayble stay I travel over every year for a game first time in this hotel will definetley be back. Just want to mention again how good the staff were to us.

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eamo2015 . 2017-11-07

MORE AT TripAdvisor

Used this place as it is quite close to old Trafford cricket ground 2.5miles ish Twin room well appointed warm and comfortable the hotel has a bar and lounge and was good value for money ....the hotel is also well situated for central Manchester breakfast was buffet and more than satisfactory....hotel has free wifi and easy to get to .....the noticeable big plus was the helpfulness and friendly staff to a man they were superb nothing being too much trouble ....but that said Chelsea and Sonia stood out as exceptional and I hope this is noted and seen as a vote of thanks by the hotel management ....quite simply I would use again based on the service given by the staff ....recommended

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187045David_B . 2017-08-06

MORE AT TripAdvisor

Was here for 2 nights during April. Standard room size not much space but ok. Nothing fancy but nothing to complain about too. Breakfast is as usual so..its ok. Not a very big hotel but neatly done. Definitely not for long duration stay as the closest shops around are about 15-18 min walk.Overall ok for a short stay.

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Adarssh J . 2017-04-04

MORE AT TripAdvisor

Quiet and accesible hotel with comfortable, well equipped and pleasant rooms. bar and restaurant pleasant with good fare and reasonable prices. Buffet breakfast splendid with all the trimmings and great service.

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uffa956 . 2017-02-15

MORE AT TripAdvisor

Lovely and quiet, beds a bit hard for me but the rooms were so comfortable, with a brilliant shower. Breakfast was included and a good spread and parking was cheap. The place was spotless and staff very helpful even providing me with some plasters for my feet when my shoes were rubbing! We will definitely return.

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Hansilkybum . 2017-02-05

MORE AT TripAdvisor

After travelling from Cornwall for a conference in Manchester I booked into the Holiday Inn Manchester West. Arriving at 9PM food was still available so I ordered the steak and ale pie which came with chips and mushy peas. The food was delivered hot and nicely presented. Breakfast was good too with a good selection of food either hot or cold.

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Owlincallington . 2016-12-09

MORE AT TripAdvisor

The have hotel has a good feel about all the staff were very helpful. The room was small but comfort was good. The bar was well stocked. The breakfast buffet style with a lot of choice and the food was tasty

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V4170DBjohn_b . 2016-11-29

MORE AT TripAdvisor

Buona cucina. ci ho mangiato in occasione di un mio pernottamento e devo ammettere che ha un buon standard qualitativo, che generalmente non è facile trovare nei ristoranti degli alberghi

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Viaggiatoreincallito . 2016-10-21

MORE AT TripAdvisor

飯店附近就有中國餐館、速食店和超市。房間 乾淨簡單,公共空間寬敞,自助式早餐選擇不少,有各式水果、各種口味的優格、各式麵包和英式早餐常見的香腸、米血糕、燉豆子、火腿、蒸蛋和荷包蛋一應俱全。

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Yi-Tzu L . 2016-09-01

MORE AT TripAdvisor

The hotel is well situated. The lobby is nice, The bar is well assorted. Try the dead pony beer from Scotland !The Lowry is pretty much nearby. The breakfast is very good, good variety of food. Wifi works very well.

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GiZ64342 . 2016-08-24

MORE AT TripAdvisor

Ideal accommodation for an overnight stay and an early airport departure. Breakfast - all the trimmings at 4:30 am. Delightful Manchester staff - friendly, polite, helpful and efficient. Room was modern and comfortable. Booked with Holiday Extras airport parking, it only cost £50 for family room for 4. Also, flights out of Manchester vastly cheaper than Heathrow, Gatwick and Scottish airports.

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Munkeepye . 2015-09-02

MORE AT TripAdvisor

Stayed here for a night out in Manchester. Hotel was a short taxi ride away from city centre, in fact receptionist ordered us the taxi, which was nice and efficient. Room was better than we exected for a mid-range/budget hotel. Clean and comfy, warm enough and hotel in general was pleasantly quiet. Staff were all very professional and polite.Breakfast next morning though was miserable. Our server said that they wouldn't be putting the hot breakfast buffet out as not enough guests that morning, which is fair enough, but we could order it to be made fresh. Hubbie went for the full brekkie and I asked for poached eggs, but asked for them to be cooked so there was no raw wgg white, I just hate paoched eggs that still have a bit of runny white. I wasn't expecting them to turn up hard-boiled though, with a faint brown tinge and stinking of vinegar. (Top tip to the kitchen - a proper chef knows to use white wine vinegar not ordinary malt vinegar in the pan and not to boil 'em for ten whole minutes!) The full breakfast was pretty poor too, bland sausage and bacon, congealed beans and just generally looked quite unappetising. Very disappointing considering it had been cooked to order. Thankfully, there was cereal, fruit juice and yogurt too that we could hellp ourselves to. I was told at check-in that they had gluten-free bread for toast at breakfast, which they did and was very commendable of them. I always appreciate hotels that make the effort to supply gluten-free bread though sadly my sorry poached eggs had made the toast damp and soggy so I couldn't appreciate this as much as I would have liked to.Overall though, a good stay and we would consider this hotel again if we were heading back to Manchester.

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paula m . 2015-05-13

MORE AT TripAdvisor

We stay at this hotel a LOT because it's close to our main office in Salford. The area around the hotel is pretty rough, but it's a short taxi ride into the center. They have recently done some upgrades to the hotel itself and it's looking wonderful. The staff has always been very friendly and helpful. I would like to commend the chef, Avinash, for his efforts in offering some new, exciting dishes, our favorite of which is the grilled chicken with butternut squash and spiced carrots. It is AMAZING! He's working on other new dishes, too; I'm sure it will be as good as the grilled chicken! Great job, Avinash, keep up the good work! You all make a great team!

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Traveller W . 2015-01-18

MORE AT TripAdvisor

we stayed here as part of the coronation st package very nice clean room. staff friendly and helpful. unfortunately there didn't seem to be enough staff on for the evening meal which was ok but a bit chaotic. staff coped well though and remained polite throughout. breakfast ok. would use again as a stop off

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karen w . 2014-09-23

MORE AT TripAdvisor

Me and a couple of friends stayed in this Holiday Inn for a friends birthday. We arrived and was given a map of the City (we had never been out in Manchester before) by the receptionist who was fantastic through our stay.On the evening of our stay we went out had a few drinks and came back in the small hours of the morning. Me and my friend went to bed quite sharply but were awoken by someone in the corridor. I am not upset by this, these things happen and you can understand people have a good time. However me and my friend started talking about our night out, when five minutes later we got a knock on the door and were asked politely to quieten down, which we were perplexed by, one can only assume because we had came in looking a bit tipsy they must have assumed we were making lots of noise, when it was not. After that we chatted for a little while longer and had a decent sleep despite being beside a busy main road. Next time I'm in Manchester I would consider staying here

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Ajay_990 . 2014-09-22

MORE AT TripAdvisor

1 night stop on a quiet Monday night but all the staff were friendly and made me feel welcome. Aircon in the room took a while to figure out but the room itself was bright and clean. Only gripe as chair was way too low to work at the desk properly. Breakfast was simple but ok and check out was easy straightforward. It's in a great location in the city but on a road that was quiet so sleep wasn't an issue. I will be using it again when I'm back in Manchester.

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Paul M . 2014-07-07

MORE AT TripAdvisor

The room itself was very clean and tidy. The staff were extremely friendly and approachable. I am unable to comment on the food as we didn't eat there.The centre of Manchester is only about five minutes away. I would stay here again when visiting the area.

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Jodie G . 2014-05-31

MORE AT TripAdvisor

Stayed at this lovely hotel room was excellent staff very friendly.We went into the restaurent for our evening meal meals sent back twice.Breakfast very good

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Brenda F . 2014-05-28

MORE AT TripAdvisor

I went there for a night. I was on the first floor and my room was at the start of that floor. If only I knew!!! That a terrible room to be if you want to sleep at night. With people going I or out, or coming to take some ice, I could not sleep. I manage to sleep after 3am!So from now on I'll be careful and ask not be in that position again!!I was impressed by the quality of the food. The rooms are ok except for the lack of sockets. The wifi connection is not terrible depending if the hotel is full or not. But all of that is smoothened by the customer service. It's location is quite far from the city centre. You need a taxi or a good pair of choose if you don't have a car.

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Truthnessfull F . 2014-03-29

MORE AT TripAdvisor

We stayed at this hotel with our family. We had a wonderful stay and the staff were great. Close to city centre, ideal location for us. Would defiantly return!

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som45 . 2014-02-12

MORE AT TripAdvisor

Me and my partner stayed at the holiday inn on New Year's Eve 2013.The room itself was very clean and tidy.We had breakfast in the morning which was nice.Seems a lot quieter then the other holiday inns but perfect to get a taxi into centre of manchester as only 5 mins away so that's what we did.Would stay again though.

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chrissy s . 2014-01-08

MORE AT TripAdvisor

I ordered catch of the day, thinking I would have a tasty fish dinner. When the meal came there was a very small piece of fish on a pile of frozen vegetables which had no flavour at all. the fish was disgusting, when I cut into it a lot of water came out and it tasted rubbery. I would imagine that it had been microwaved from frozen. my husband had fish and chips with a side order of vegetables of the day-these were also obviously frozen veg, tasteless and watery, so awful that he didn't eat them. Why can't restaurants cook fresh vegetables it would make all the difference to the meal and does not take much effort. I will never eat in that restaurant again!!

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Wendy S . 2013-12-10

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