Holiday Inn Brighton - Seafront, an IHG Hotel in Brighton and Hove

Good hotel, nice sized rooms, pleasant staff, nice breakfast. Some works being carried out on the lifts at the moment.

Service staff was friendly, but the rooms and the general condition of the hotel were old and dilapidated. Elevators didn't work and there were repairs everywhere. The beds were uncomfortable, the rooms were very noisy and small. There was no response to email inquiries after booking.

Visited with my family of 5, they had a room with a view to accommodate all of us, a lot of hotels only offer 2 rooms but this was great had a balcony, the room was clean the bathroom had a bath and shower very clean and new. The hospitality was great they had chocolate bars for everyone on each bed they provided and a complimentary stocked fridge. It was very nice and the touches were really appreciated. We were right on the pier, the location is excellent and the price for the room. Was such a bargain.

My room was number 117 and bed was unsanitary and filled with other people's hairs but breakfast was good

There is so much hair and dust inside the beds !! Very unhygenic and unsanitary.

Despite some negative feedback regarding this hotel being in need of refurbishment. We had a lovely two night break. The location of this hotel is fantastic being on the beach front. You can walk to the promenade in less than two minutes. The town centre is a 10+ minute walk. Accommodation: Our room on the second floor overlooking the sea with a balcony was simply lovely 😍. Amenities in the room were more than expected. With a small well stocked fridge, a Nespresso coffee machine, safe, iron and board, and a TV with good channel choice. The bed was so comfortable and we had a dreamy nights sleep. Pillows were a little hard for our liking but housekeeping quickly sorted this. Parking: There is an underground parking garage at £25 per day. Also, four blue-badge spaces outside the front. Though access could be improved with a direct ramp rather than going around the side. Refurbishment: the hotel is currently going through a modernisation programme. There is currently only one lift working. This cause us no inconvenience. I'm sure once the work is completed this hotel will be amongst the best in Brighton. Breakfast: Amazing choice at the Buffet. Pretty much all you could want. See my photos. Staff were very attentive! A lovely way to start the day. Dog-friendly: for an additional charge of £10 you can bring your furbaby with you. Highly recommended 👌

Lovely spot on the Brighton seafront. Stay here with my family in April. Really nice staff and spacious rooms. The breakfast is excellent and location is close to everything but a quiet at night

Lovely breakfast couldn't fault it,room was very clean but could of done with a lick of paint as on the door it was all peeling off. On arrival we got a ticket each for a complimentary drink as the hotel was having some work done,went to the bar to get them only to be told I couldn't get a vodka as it wasn't on the list only wine or beer. Staff on reception were very friendly. I think the Lift up to the rooms was a temporary one and was not good but overall a good stay

Our expectations wernt high as the price seemed too low but everything exceeded our expectations. I booked this for a seaside break with our 2 boys and dog in the half term and it was just perfect! Parking easy and convenient and plenty of it, staff were so friendly and couldn’t do enough for us. Check in and check out we’re super easy and the room had 2 double beds and we could see the sea from the window. Also loved the complimentary mini bar and crisps in the room which delighted the children. We will 100% stay here again! Thankyou guys

Nothing fancy but prices are good for Brighton and it is right on the seafront with it's own carpark. The staff are always kind and helpful and the breakfast is good

Location is great and it's reasonable value but the rooms are grim. Found twiglets or something on the sofa, the curtains are too small so no lay in allowed, coffee machine didn't work either which when you wake up at 6 45 from sunshine, a coffee would have helped. 2 star only. There are better places to stay

Great location, good value, great breakfast, fabulous staff, bathroom was a bit small and the parking spaces are very tight.

I stayed at the Holiday Inn Brighton for my graduation with my parents, and it was an outstanding experience! The room was comfortable, and the staff were exceptionally friendly and welcoming. The breakfast was delicious, offering a great variety of options to kickstart our day. The hotel's location was perfect for exploring the city, making our graduation celebrations even more memorable. I highly recommend the Holiday Inn Brighton for anyone looking to combine comfort with excellent service during special occasions!

The hotel itself was very convenient to all the main attractions. The rooms were spacious and well equipment. The shower wasn’t very powerful which was disappointing. The hotel had no heating, there was plug in heaters everywhere but it was still freezing inside. Monday I ate my evening meal with my coat on. From such a massive brand as The Holiday Inn I did expect at least an apology or a good will gesture for future stays within the hotel group

Bit of a disappointing experience in our recent stay here. First of all our room felt like it was shoved in a corner having to walk through 3 sets of doors to get to it - with zero view of anything out the window. On the first night the staff had a party playing incredibly loud music until midnight. The breakfast was decent but there was issues with the doors and heating. There was also only one lift working at the time. The stay was fine but just a few easy things that could have maybe been done better.

If it wasn't for the fabulous staff and location, then would have not given any stars. Deeply dissapointed. The place is in desperate need of repairs, only 1 lift that shakes and makes awful noise, no heating in main hotel and dining area, doors to main bar area don't close properly so the staff have to use plug in heaters to keep clients warm, 2 reception staff to cope with valentine book in, room had no decor and we were out the room from 9am to 4pm and was not serviced. You have inedible staff that will assist with anything and are always polite and smiling... I hope you will give the place the revamp that it so desperately needs.

matches nothing that is supposed to have

Room was a good size but not much in it. No fridge or safe and although the TV is flatscreen as described it was not a smart TV so you can only watch live TV which is very basic. The lift was very noisy and when in use sounded like works were going on. It would wake us up around 7am. Breakfast room was cold but breakfast was acceptable.

Not a relaxed stay, had noisy people in the next room and disturbed my sleep. Food is ok great location

Good for parking, but not having a functional lift made moving luggage difficult. Rooms were smaller than what appeared in the advertised pictures due to focus and perspective imagery tricks. No courtesy coffee at the lobby and the reception staff were hit and miss; offering Chinese lunar gifts to customers but not to me.

The room I stayed in was nice and cosy and also very spacious for a hotel in the UK and I could see the sea from my window which was very nice.

This is a great hotel. Service is wonderful and breakfast superb. FOH gentleman very friendly and efficient as is the guy who seemed to be doing lots from clearing tables to everything else. This hotel is great for families as they have a child friendly corner. It's the attention to detail that makes this hotel great - plenty of towels cups, glasses, tea coffee etc and very spacious. Lots of tv's and a lovely full bar. Complementary teas and coffees in foyer. can carry on but I'm going out....it'll be nice to come back here later though. Well done to this wonderful hotel. Best budget hotel chain.

Booked this hotel through booking.com several months in advance of my trip. Upon check-in was presented with a card machine with an amount half the price of what I was expecting to pay. I (now wrongly) assumed this was a discounted rate based on the renovations happening at the hotel. The hotel overall is in a tired and run down condition (based on the room we had and areas we could see), we didn’t have working heating in the room (something the hotel was aware of as there was a portable plug in radiator in the room). The windows didn’t shut properly and the sliding double glazing certainly didn’t keep the January cold at bay. The bathroom had no ventilation, so once you’ve had your shower, you get a second shower from the condensation dripping from the ceiling. In addition, you couldn’t open the bathroom door to try and air the room as this would set off the fire alarm (if that’s in working condition). To top it all off, I’m fairly certain the gentleman staying in the room next door was up to something unsavoury as you can hear everything through the paper thin walls. Now, here’s the twist. I’d wrongly assumed I’d been given a discounted rate, therefore, I accepted the condition of the room. Had it been made clear at check-in I’d be paying the full, premium rate, I’d have raised my concerns about my room immediately and either requested a different room or cancelled my stay altogether. Unfortunately, there was no invoice issued at check-in, just a payment request, naive on my part. Upon raising a complaint I was told essentially, tough luck, thanks for your custom. I appreciate, and indeed shoulder my responsibility as a consumer; however, avoid booking this hotel unless you’re looking for a run down hotel with stained walls, dirty carpet, mouldy bathroom and no heating. If that’s what you’re looking for, this is the place for you.

Had a great time. As per most things in life... You get what you pay for. Weird, Wacky, but ultimately, beautiful people 💃🕺 and town🌆 and beach 🏖️ and nightlife 🎉 and hundreds of bloody FOXES 🦊

I stayed here for one night and have to say overall it was not a bad experience but it was not good either. The location is in a fantastic location, right along the front, and very close to Brighton centre. The service that I received from reception was good overall, they were polite and efficient. The room however for me was not good, I don't know if I was simply unlucky or it could be the hotel needs a bit of TLC. The air-conditioning in my room was not working correctly. Pressing the buttons (with the card inserted correctly) it would not turn on. It had a small electric radiator provided, but this did not keep the room warm in this current weather period. My bed was quite comfortable, but sadly, the duvet cover was quite dirty, I found about three hairs on it. Finally, the shower hot temperature would not go above luke warm and had a fairly weak pressure. For me unfortunately, I will not be returning back to this hotel if I plan to come to Brighton in the future.

The rooms were a bit dated and the colours in there were a bit drab. The hotel in the whole though was really good. We had great breakfasts both days we stayed and the staff were excellent the whole time. We were even able to check in a bit early and leave our bags with the reception team.

The two women at the reception were very kind to us. One of them knew Spanish and was very nice. The room was very spacious. The beds were large and comfortable. Very complete and delicious breakfast. Very good value for money. I recommend this hotel.

It was the first time I had ever been told, "I'm busy, so don't clean your room." Although the room was old, it was clean, cheap, and convenient because you could walk to Brighton Station. Breakfast is also Holiday Inn standard. The ham was delicious. Shopping malls are also conveniently located within walking distance. I was able to buy goods and watch the match at the Brighton official shop.

Walking distance to shops, restaurants and the beach. Very convenient. The underground car park was a bit tight but cheaper than public parkings.

Clean and convenient hotel that actually exceeded my expectations. Basic, but good quality. Location is fantastic for doing anything around Brighton or further afield, and it’s right on the beach (and in the centre of five pokestops and near a couple of Pokemon Go gyms if you’re into that). Breakfast was good too - again, exceeded my expectations. All round good visit, and I’ll use this hotel again.

Room seemed tired and worn , door looked like it had been forced. Toilet did not completely stop filing so water kept running. Impression of poor maintenance. Not really up to the expected Holiday Inn standard. Expected a double bed but got two singles.

Good place to say if you are visiting Brighton. It is near the Conference Centre and on the seafront.

Had a nice room and could see the sea. Hotel right on the seafront. Very busy when visited.

Great location . Busy chaotic checkin due to a large party arrival. Lovely friendly staff.

Did the job! Few things weren’t great food, cleanliness etc was so so but Rafa was so lovely. He made my stay!

Wonderful experience, great location, friendly and welcoming staff. An experience to be repeated again whenever I am at Brighton

Good stay at the Holiday Inn. Staff is great and helpful. It is a busy hotel as I would believe most are on the Seafront. Breakfast was quite good and had comprehensive options. Definitely recommend it for the business traveller and people looking to visit Brighton over the weekend. The hotel has parking in its basement. It is similar to the rest of Brighton. Getting in to the parking lot early and a smaller car is recommended.

Great spot for quick seaside trip

My parents booked a 16-night stay, but had to change rooms three times within the first two nights due to non-functional air conditioning, despite assurances it was fixed. The AC continued to emit hot air and displayed error messages. The duty manager Fiona is the most rude and passive aggressive staff member I’ve encountered. A total disgrace to the IHG name. Fiona’s contradictory statements and gaslighting about the AC further exacerbated the situation. My parents had to check out early due to these unresolved issues and the unacceptable conditions. We are now seeking a full refund for their shortlived stay. Avoid this hotel due to poor management and terrible facilities.

Stayed in a wonderful seaview room with a huge balcony, highly recommend. Lobby looks recently refurbished and the bar area is big and spacious with outdoor seating when the weather permits.

Service was awesome, however, we asked for clean bedding and… well, it wasn’t changed. Still had a couple of ‘stains’. Also booked a king size bed and was given a double.

The location is great. The beach is directly across the street from the hotel. There are also many restaurants nearby. Otherwise the hotel is very tired. The rooms are ok, but some need renovation. The elevator sounds terrible. There is no pool, no gym and only a small bar. But the service is good.

Brilliant few days staying here.!!

We had the sea-view room on the 4th floor and it is a memorable view from the balcony. The room was big and comfortable. Check-in was smooth. Special thanks to Rayane for being helpful and happy. Breakfast is good but the service is not upto the mark.

Fire alarm went off in the middle of the night, staff was panicking and had no clue what to do. No one was counting, information sparse. A lady in a wheelchair never got down from the 4th floor. Fire brigade came after 20 minutes or so, they checked things out and we could return to our rooms. Check-out and breakfast were extended by an hour, only too bad the kitchen staff had no idea, not even about the fire alarm. Also, I think I might left a ring at the hotel but it seems impossible to get a response. I emailed several times but they seem to respond to reviews sooner.

Immediately on arrival we've been welcomed by the people at holiday inn. Spend around 5 nights at the place in a really clean room with everything we needed. The people working there really take good care of you and are always ready to help. Since it was our first time there we got so many tips and other advice and it felt like we made friends along the way. Any trouble? No worries, the staff's got your back! Breakfast was delicious, couldn't wait for the next morning to get stuffed again with great view. Thank you for taking care of us! Thank you Elena, Laura, Georgina, Andeera, Delphi and many more who I probably forgot to mention or forgot the name of (already proud I remember these). Hopefully see you soon! Kind regards, Revy (wedgo)

I stayed here with a friend for 3 nights. The staff were very helpful and polite. The breakfast had lots of choice and I thoroughly enjoyed my stay👍

I love that place, Nice and clean

Hotel is located on the coast and is centrally located. Breakfast was very good. Spent 5 nights here and the food was delicious every time! The Mac and cheese at the restaurant was especially tasty. The room was clean. No strange odors and the bed was wonderful. The staff was very friendly and always helpful. We will definitely come back!

An Amazing experience and amazing team . Housekeeping 10/10 always smiling face. Catering staff 10/10 always smiling face. Breakfast buffet 10/10 every staff member always smiling face . Front office staff 10/10 smiling face Special thanks to Bar and restaurant staff Ms Andreea. My 7 yrs daughter loves her so much. And of course we all love her so much. Very happy. Food unbelievable so tasty . Overall definitely will visit soon. Best hotel ever . 10/10 because everyone with smiling face . Thank you for making our day memorable and enjoyable during our stay… From Sesh sethunath & family

Nice hotel, friendly staff as always at a Holiday Inn. Parking under the hotel which is really convenient. Good rooms but could do with a refresh, perfectly clean and acceptable, just a little dated now.

I was booked into this hotel by my employer so that I could attend a training course nearby. On my arrival on the 15th April I was warmly greeted at reception and my request to have a room that was in the quietest part of the building and with a bath was met with enthusiasm and eagerness to help make my stay as delightful and pleasant as possible. The room was indeed VERY quiet and had a lovely bathroom. Due to certain allergies I am limited by what foods I could eat but the duty manageress, the restaurant staff and the chef again were all eager to help me and were able find a solution. The service I received was exceptional Thank for making my stay memorable and enjoyable. Best wishes, Marc Dean

The breakfast bar at the Holiday Inn in Brighton, UK, is a delightful experience, thanks to the exceptional staff. Georgina, Raphael, and Chris go above and beyond to ensure guests start their day with a smile. Their friendliness is contagious, making you feel right at home. The food is nothing short of amazing, with a variety of delicious options to suit all tastes. Moreover, the seating arrangement is thoughtfully designed, providing comfort and a perfect view to enjoy your meal. It's the attention to detail and warm hospitality that truly sets this breakfast bar apart.

When looking at the pictures one could believe that the whole building is „the hotel“. But in fact only the first five floors are part of it. When being asked (via mail) if I want to upgrade to an upper floor I thought, it would be somewhere between the middle and the top of the building… in fact, we ended up on the third floor, looking on the backyard - barely seeing the sea. It feels like a scam to me. Furthermore, the provided third bed for our son was everything - but not suitable for sleeping. The picture shows the „nice“ view. Never again.

Amazing experience. Very clean and close to the beach

Better than what I expected it to be. Friendly staff and lovely location , which was away from the nightlife but not too far from local attractions, beach front and high street. Most main attractions are a 10-15min walk at most, and I would opt to support local councils cab service if you can do! Like the other reviews suggest, they need to sort that lift out. Lucky there is 2 lifts in total, but I didn’t even use it much because our room was on the 1st floor. We didn’t get a beach view room, but I wish I did now. Rooms are ok, you won’t need to expect much as you will be out most of the time. I would need to comment that I wish room maintenance took place in the early afternoon rather than offering us to tidy the room in the late afternoon - early evening.

I went with my 2 children for our annual Easter mini break to Brighton. Thought we'd try Holiday Inn for a change. All 3 of us are neurodiverse, and the staff were helpful and friendly from beginning to end. Room was very good, clean and beds comfy. Only problem was most of the plug sockets didn't work. Absolutely amazing breakfast. Will definitely stay again.

Possibly the worst WiFi I've experienced in a hotel. No excuses in 2024 for having such poor connectivity. Trying to get work done or stream anything is not possible. I also got stuck in the car park. As other reviewers have mentioned, the spaces are designed for a bygone era and on not finding a space I tried to leave but couldn't. The assistance button wasn't answered despite multiple attempts and calling the hotel to speak to the front desk also went unanswered. I had to use a residential space, queue at reception for a ticket to then get out and park at Regency just down the road. Stayed here because I'm an IHG member. Lots of platitudes on the review responses but this hotel is clearly lacking in investment.

We were picked as the “Guest of the Day” and got moved to a nicer hotel by the sea. The room is big, but the windows are a bit drafty and could use some work. The staff, especially at the front desk and breakfast area, are very friendly. There’s plenty of parking in the basement, but just a heads-up: if your car is taller than 1.88 meters, it might not fit.

Loved it. Staff so friendly. Will be back

Delightful 🙂 stay. Lovely friendly staff. Great size rooms and we forgot our toothpaste and they provided it. That was great 😃👍. Loved the location.

There are lots of bad reviews for this place, but that wasn't our experience. Yes, our room (515) needed a little attention to the decor, but it was clean, comfortable and had everything we'd need including tea & coffee. The hotel is right on the seafront and has secure underground parking that's cheaper than any of the nearby carparks. We only stayed one night & booked a deal that included dinner & breakfast, which turned out to be excellent value. The restaurant was ok, food was ok, but service was slow as there were only two people looking after the restaurant & bar. The breakfast was excellent. All the staff were friendly and helpful. If we need another stopover in Brighton, we'd definitely stay here again.

WiFi dreadful. Lift from car park not working. Food average. Service good. Great location on seafront.

Excellent customer service. Staff is very helpful. Hotel is very tidy and has all the essentials. Great location. Sea views available. But if you are disabled with a car. You don't usually stand a chance of parking. Although there are several disabled parking in the front of hotel. All the vans park on there and many overnight without any badges.