Holiday Inn Brighton - Seafront, an IHG Hotel in Brighton and Hove

Wonderful experience, great location, friendly and welcoming staff. An experience to be repeated again whenever I am at Brighton

Good stay at the Holiday Inn. Staff is great and helpful. It is a busy hotel as I would believe most are on the Seafront. Breakfast was quite good and had comprehensive options. Definitely recommend it for the business traveller and people looking to visit Brighton over the weekend. The hotel has parking in its basement. It is similar to the rest of Brighton. Getting in to the parking lot early and a smaller car is recommended.

Great spot for quick seaside trip

Stayed in a wonderful seaview room with a huge balcony, highly recommend. Lobby looks recently refurbished and the bar area is big and spacious with outdoor seating when the weather permits.

My parents booked a 16-night stay, but had to change rooms three times within the first two nights due to non-functional air conditioning, despite assurances it was fixed. The AC continued to emit hot air and displayed error messages. The duty manager Fiona is the most rude and passive aggressive staff member I’ve encountered. A total disgrace to the IHG name. Fiona’s contradictory statements and gaslighting about the AC further exacerbated the situation. My parents had to check out early due to these unresolved issues and the unacceptable conditions. We are now seeking a full refund for their shortlived stay. Avoid this hotel due to poor management and terrible facilities.

Service was awesome, however, we asked for clean bedding and… well, it wasn’t changed. Still had a couple of ‘stains’. Also booked a king size bed and was given a double.

The location is great. The beach is directly across the street from the hotel. There are also many restaurants nearby. Otherwise the hotel is very tired. The rooms are ok, but some need renovation. The elevator sounds terrible. There is no pool, no gym and only a small bar. But the service is good.

Brilliant few days staying here.!!

We had the sea-view room on the 4th floor and it is a memorable view from the balcony. The room was big and comfortable. Check-in was smooth. Special thanks to Rayane for being helpful and happy. Breakfast is good but the service is not upto the mark.

Fire alarm went off in the middle of the night, staff was panicking and had no clue what to do. No one was counting, information sparse. A lady in a wheelchair never got down from the 4th floor. Fire brigade came after 20 minutes or so, they checked things out and we could return to our rooms. Check-out and breakfast were extended by an hour, only too bad the kitchen staff had no idea, not even about the fire alarm. Also, I think I might left a ring at the hotel but it seems impossible to get a response. I emailed several times but they seem to respond to reviews sooner.

Immediately on arrival we've been welcomed by the people at holiday inn. Spend around 5 nights at the place in a really clean room with everything we needed. The people working there really take good care of you and are always ready to help. Since it was our first time there we got so many tips and other advice and it felt like we made friends along the way. Any trouble? No worries, the staff's got your back! Breakfast was delicious, couldn't wait for the next morning to get stuffed again with great view. Thank you for taking care of us! Thank you Elena, Laura, Georgina, Andeera, Delphi and many more who I probably forgot to mention or forgot the name of (already proud I remember these). Hopefully see you soon! Kind regards, Revy (wedgo)

I stayed here with a friend for 3 nights. The staff were very helpful and polite. The breakfast had lots of choice and I thoroughly enjoyed my stay👍

I love that place, Nice and clean

Hotel is located on the coast and is centrally located. Breakfast was very good. Spent 5 nights here and the food was delicious every time! The Mac and cheese at the restaurant was especially tasty. The room was clean. No strange odors and the bed was wonderful. The staff was very friendly and always helpful. We will definitely come back!

An Amazing experience and amazing team . Housekeeping 10/10 always smiling face. Catering staff 10/10 always smiling face. Breakfast buffet 10/10 every staff member always smiling face . Front office staff 10/10 smiling face Special thanks to Bar and restaurant staff Ms Andreea. My 7 yrs daughter loves her so much. And of course we all love her so much. Very happy. Food unbelievable so tasty . Overall definitely will visit soon. Best hotel ever . 10/10 because everyone with smiling face . Thank you for making our day memorable and enjoyable during our stay… From Sesh sethunath & family

Nice hotel, friendly staff as always at a Holiday Inn. Parking under the hotel which is really convenient. Good rooms but could do with a refresh, perfectly clean and acceptable, just a little dated now.

I was booked into this hotel by my employer so that I could attend a training course nearby. On my arrival on the 15th April I was warmly greeted at reception and my request to have a room that was in the quietest part of the building and with a bath was met with enthusiasm and eagerness to help make my stay as delightful and pleasant as possible. The room was indeed VERY quiet and had a lovely bathroom. Due to certain allergies I am limited by what foods I could eat but the duty manageress, the restaurant staff and the chef again were all eager to help me and were able find a solution. The service I received was exceptional Thank for making my stay memorable and enjoyable. Best wishes, Marc Dean

The breakfast bar at the Holiday Inn in Brighton, UK, is a delightful experience, thanks to the exceptional staff. Georgina, Raphael, and Chris go above and beyond to ensure guests start their day with a smile. Their friendliness is contagious, making you feel right at home. The food is nothing short of amazing, with a variety of delicious options to suit all tastes. Moreover, the seating arrangement is thoughtfully designed, providing comfort and a perfect view to enjoy your meal. It's the attention to detail and warm hospitality that truly sets this breakfast bar apart.

When looking at the pictures one could believe that the whole building is „the hotel“. But in fact only the first five floors are part of it. When being asked (via mail) if I want to upgrade to an upper floor I thought, it would be somewhere between the middle and the top of the building… in fact, we ended up on the third floor, looking on the backyard - barely seeing the sea. It feels like a scam to me. Furthermore, the provided third bed for our son was everything - but not suitable for sleeping. The picture shows the „nice“ view. Never again.

Amazing experience. Very clean and close to the beach

Better than what I expected it to be. Friendly staff and lovely location , which was away from the nightlife but not too far from local attractions, beach front and high street. Most main attractions are a 10-15min walk at most, and I would opt to support local councils cab service if you can do! Like the other reviews suggest, they need to sort that lift out. Lucky there is 2 lifts in total, but I didn’t even use it much because our room was on the 1st floor. We didn’t get a beach view room, but I wish I did now. Rooms are ok, you won’t need to expect much as you will be out most of the time. I would need to comment that I wish room maintenance took place in the early afternoon rather than offering us to tidy the room in the late afternoon - early evening.

I went with my 2 children for our annual Easter mini break to Brighton. Thought we'd try Holiday Inn for a change. All 3 of us are neurodiverse, and the staff were helpful and friendly from beginning to end. Room was very good, clean and beds comfy. Only problem was most of the plug sockets didn't work. Absolutely amazing breakfast. Will definitely stay again.

Possibly the worst WiFi I've experienced in a hotel. No excuses in 2024 for having such poor connectivity. Trying to get work done or stream anything is not possible. I also got stuck in the car park. As other reviewers have mentioned, the spaces are designed for a bygone era and on not finding a space I tried to leave but couldn't. The assistance button wasn't answered despite multiple attempts and calling the hotel to speak to the front desk also went unanswered. I had to use a residential space, queue at reception for a ticket to then get out and park at Regency just down the road. Stayed here because I'm an IHG member. Lots of platitudes on the review responses but this hotel is clearly lacking in investment.

We were picked as the “Guest of the Day” and got moved to a nicer hotel by the sea. The room is big, but the windows are a bit drafty and could use some work. The staff, especially at the front desk and breakfast area, are very friendly. There’s plenty of parking in the basement, but just a heads-up: if your car is taller than 1.88 meters, it might not fit.

Delightful 🙂 stay. Lovely friendly staff. Great size rooms and we forgot our toothpaste and they provided it. That was great 😃👍. Loved the location.

Loved it. Staff so friendly. Will be back

There are lots of bad reviews for this place, but that wasn't our experience. Yes, our room (515) needed a little attention to the decor, but it was clean, comfortable and had everything we'd need including tea & coffee. The hotel is right on the seafront and has secure underground parking that's cheaper than any of the nearby carparks. We only stayed one night & booked a deal that included dinner & breakfast, which turned out to be excellent value. The restaurant was ok, food was ok, but service was slow as there were only two people looking after the restaurant & bar. The breakfast was excellent. All the staff were friendly and helpful. If we need another stopover in Brighton, we'd definitely stay here again.

WiFi dreadful. Lift from car park not working. Food average. Service good. Great location on seafront.

Excellent customer service. Staff is very helpful. Hotel is very tidy and has all the essentials. Great location. Sea views available. But if you are disabled with a car. You don't usually stand a chance of parking. Although there are several disabled parking in the front of hotel. All the vans park on there and many overnight without any badges.