Hobbs Sandwich Shop in Southwark

Fantastic. The volunteer tour guide was very good. Personable and knowledgable. Very engaging and informative without being dry. Felt v interested in the subject. Naturally a wonderful story on its own, told well by the Museum.

I stayed there for 2 weeks and it was bad for many reasons. 1) The hotel is filthy: During the 2 weeks cleaners didn’t clean my room even once. It was dirty already when I arrived: dirt on windowsill, a lot of mould in the shower, minor dirt on bed sheets. The room is lined with a fitted carpet (so gross by definition!) which wasn’t even thoroughly hoovered. I arrived on Friday. By Tuesday the bins in my room were overflowing. No one empties the bins or gives you toilet paper or new towels unless you explicitly ask or put your full bin in the corridor. They do absolute bare minimum. I also saw a cleaner putting fresh towels on the filthy floor in the corridor. A second set of towels I got was smelly. The stairwell is never hoovered. Needless to say the cleaner never refilled my tea/coffee supplies. My bedsheets were not changed at all. 2) Facilities: a) when I arrived there was no toilet paper in the room and the bathroom light was broken – it doesn’t switch off. I went to the pub to ask. I got a toilet roll and was told to that the cleaner would bring more on Monday but this didn’t happen. The light, I was told, was broken. No explanation why and when it’d be fixed. So I needed to sleep with the bathroom light on at night for 2 weeks. The bathroom fan doesn’t work. b) There’s no proper wifi. There’s only Pub’s feeble connection that most of the time doesn’t work (and is insecure). I had to buy extra data bundle on my phone to use it as a hotspot. c) There’s a kettle covered in lime but there are no sockets anywhere near the kettle so you need to use at the night table stand d) they don’t even provide a glass to put your toothbrush in e) thoughtless arrangements: there’s a mirror but it’s nowhere near a socket that you could use for drying/styling hair f) there’s a desk but there’s no desk chair, only an armchair, so it’s impossible to use the desk for any work g) there’s no proper wardrobe so and very few hangers. One of the hanger is broken – I hurt myself with it and slashed my wrist with it – perhaps this is left on purpose for unhappy guests. 3) terrible customer service and communication: a) since I saw a few reviews complaining that there’s no kettle in the room I emailed the hotel several times to ask about it. I sent around 5 emails/booking.com messages. I’ve never heard back so I bought a travel kettle with me. This extra cost could be avoided if they had replied to me. B) I was asked to pay before even seeing the room. C) I was told I’d be emailed the invoice. I wasn’t. My email remained unanswered. Eventually I had to go the pub and ask for a printout (and toilet paper!). The printout wasn’t even a proper invoice, just details of my reservation. Thank God my company refunded me based on that (over £2500!!). D) Booking.com description doesn’t inform you that the hotel is above a pub so get ready for noisy nights. You’re informed about it only once you’ve put the booking through! Fortunately, they pub closes at 11pm and it’s quite by 11.20pm. Monday-Thursday are quieter. Positives: it’s an excellent location if you need to access Salvation Army buildings or the hospitals. There are convenient connections to many central locations.

The quality of food was excellent, whilst the atmosphere was thoroughly enjoyable. Definitely recommend going if you've never been! My friend introduced me and I concur with their feedback

really nice place. i was sitting by the open door and it was still so cozy. staff came up to us to find a seat, super friendly. pints were cheap too. amazing 💯

This is my favourite branch of Itsu because of the excellent customer service I get from Larisa. I couldn’t believe that on my second visit she remembered my name and what I had bought before. I always go here directly after my gym, and despite me limping or being super tired, she always looks after me! The food is the amazing fresh selection that you expect from Itsu. The shop is always immaculate and a massive thank you to Larisa