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4.7

Based on 413 opinions finded in 1 websites

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Nº 641 in 3395 in Cornwall, Isles of Scilly

Nº 16 of 77 American in Cornwall, Isles of Scilly

CUSTOMERS TALK ABOUT DISHES WITH..steakfish
Score
OpinionsNoteTripAdvisor4134.7

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Being local Salisbury residents, thought we’d try out Hixons on a lovely summer Saturday evening. We had prebooked and told 8pm second sitting availability, which was fine. What we experienced was totally unacceptable, terrible service having to wait 45 minutes before they took our food choices. Food was excellent, but sadly was overshadowed by the lack of customer service, we were not asked if we wanted a dessert or indeed a second drink. Our table was left uncleared and after eternity I asked for the bill, they then preceded to include a service charge, which maddened me, I asked for it be taken off, paid up and left totally disappointed. We shall not be returning, such a shame.

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Jacqui G . 2025-05-30

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Had a lovely lunch with my best friend to celebrate my birthday. The service was exceptional and food was delicious. We did the set lunch menu which was great value, the steak was perfectly cooked. Thank you for a lovely experience!

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EmmaLouise1212 . 2025-05-24

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My wife & I have visited this restaurant many times, taking in friends & family as it was very good. However on this occasion the service was terrible, waiting time was unacceptable and non attentive. After we had waited for over 30 mins to be offered the next course, we decided to leave. We weren't questioned by any of the staff to ask if all was ok. I followed up our visit with a complaining email, which was answered by one of the restaurant company directors, who was extremely rude by firstly telling us that we were going to be reported for a 'Dine & dash', & secondly recommending that we don't return. This type of answer and dealing with a complaint is completely unacceptable & very unprofessional. I will definitely not be eating here ever again

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Craig B . 2025-05-23

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We went as a birthday dinner and as soon as we entered Liz and Jess were amazing were really polite and cheerful, made sure we were OK or if we needed anything else. We ordered dessert, when it arrive it had a happy birthday message on the plate as a surprise for me . Worth every penny you spend, would recommend to everyone to go especially of a Wednesday night as they have unlimited steak which included chips and sauce. Thank you so much for making my birthday a special one

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Colette G . 2025-05-22

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Great food and the staff were really friendly and helpful. Liz was our waitress and she was really good and made our experience here excellent. Thursday nights here is 2 for 1 on food and cocktails but this didn't make the food or drinks any less in quality. A great night.

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Shawn O . 2025-05-22

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I don’t usually leave reviews but tonight Hixon needs a shout out! I originally booked at table for 6 for my partner’s birthday the day before, last minute thing, and then it turned out that more guests would be attending. When informing of the possibility of the guest change to accommodate 12, Jess, the GM, she kindly offered us the private dining room that is situated in the back of the restaurant. It fitted us perfectly! We came on the Wednesday night for the Limitless Streak and Fries night, absolutely ideal for a big party, no fuse about the bill at the end of the night, as we all paid individually to begin with and paid separately through out our night for drinks. Worked out really well! Everything was made so comfortable by Jess, our waitresses Eva and Belle and big shout out to Liz on the bar for the delicious cocktails and drinks As for the food!!! Thank you to the head chef Connor and his team, everyone loved it!!! We never had to ask for more, they were on it! And thank you for his birthday dessert! Thank you for accommodating us Hixon, birthday boy and all of us really enjoyed it! Thank you!

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Caroline O . 2025-03-26

MORE AT TripAdvisor

Really good vegan and gluten free options and clear menu labelling, and very lovely service from James and the team. will come again!

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Fay M . 2025-03-21

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We visited for a Sunday roast and we weren’t disappointed. The food was delicious. I had the pork, with the best crackling. The staff were really lovely and the atmosphere was great too. We will definitely be going back for the fish and chips next time, which the lady on the next table had, it looked amazing!

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Samantha N . 2025-03-16

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Faultless food and service. Excellent value lunchtime set menu. Friendly, efficient service. Comfortable restaurant. Nice loos!

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Kix123 . 2025-03-13

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Perfectly located in the centre of Salisbury, we were warmly greeted by the attentive team. We started off with two cappuccinos which were very pleasant , a rich tasty roast. Our lunch for four was excellent in a spacious and extremely clean dining area, two selected from the set lunch menu, the chicken caesar was good, the steak & fries superb, and a very generous portion too. My rump steak was superb too, remarkably tender steak perfectly prepared. Unfortunately a perfect occasion was somewhat spoilt by a very disappointing chicken & leek pie, there really was an absence of chicken. However Charlie and his team were very apologetic, attentive and did all they could to resolve the situation, because of their attitude we will return. Given the amazing level of service we received I think we would enjoy fresh air and windy pie here.

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Paul V . 2025-03-13

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Had the most fabulous Sunday lunch. Had gone as a group of 12 for birthday lunch and can honestly say this is one of the best I've had in a very long time. Having the separate oval table was a real treat and we had the most attentive staff members who were very polite and courteous - nothing too much trouble. Would I recommend....MOST DEFINATELY 100%

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tracey s . 2025-01-27

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I booked Hixon as the menu had a range of choices that I know all our party might like. We had 3 birthdays to celebrate, so I requested the private dining room, not expecting to get it as we were only 6 and I know the room accommodates more people. When we arrived everyone was really busy, however we were acknowledged straight away by a number of staff and were thrilled to learn that we did have the private dining room, which was fabulous. It really made the evening special. Drinks, starters, mains and puds were lovely, and at the end there were special birthday plates which was a fantastic surprise. We felt very relaxed and well looked after. Thank you :)

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Kathy D . 2025-01-19

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First visit to Hixon for a brunch, perfect start to a Saturday! Excellent food and great variety, plus the bonus of cheeky cocktails with your meal. Would highly recommend for a girly get together or even to take the family out for a nice breakfast! Will definitely be making it a regular treat!!

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Caronne H . 2025-01-19

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Absolutely fantastic, 10/10… the food, drinks (cocktails especially), atmosphere and the staff (Liz in particular was lovely to talk to, incredible service)… everything, the whole experience, loved it. We had been looking for Gluten Free food and just happened to notice looking at the menu they had a lot of GF options. Turns out the whole menu is! As soon as we sat down, Liz started bringing over cocktails for us to try! And they were delicious. Margarita based cocktails but multiple different flavours. I had the Wagyu burger, but quite honestly I could have had the whole menu. Excited to be trying their sister restaurant Tinga tomorrow! I love Mexican food.

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Kyle C . 2025-01-16

MORE AT TripAdvisor

Pub agréable, personnel très gentil, bon rapport qualité / prix. Menu enfant à 8.5£ (entrée - plat - dessert). Fish and chips copieux.

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Nicolas B . 2024-12-28

MORE AT TripAdvisor

I had the rump steak and it was excellent. Cooked perfectly, medium rare, I cannot remember having a better steak; no fat and very tasty. Also a good price. I could quite happily eat steak here for the rest of my life. Excellent table service as well. Well done.

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Steve P . 2024-09-30

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We often eat out in Salisbury, but this was our first visit to Hixon. The initial ambiance was very nice, but we were sat in a window at a table which was much too small, and there was not enough room to move the seats to get comfortable. We had the set menu, beginning with Butternut Squash soup which was very nice but not hot enough. Next the choice was Fish and Chips and the vegetarian tart. The Fish and chips were lovely, but the Tart was not, and the greens served with it were inedible, we mentioned it to the waitress and she replaced them with broccoli which was fine. After reading the reviews on Tripadvisor it was a disappointing experience.

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Knobby16 . 2024-09-29

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Our waitress Jams was lovely and very attentive! The starters were delicious and the oysters were amazing! We ordered the tomahawk steak and it was too rare for me but still a lovely experience.

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Amy . 2024-09-28

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We came here for dinner after calling in for a cocktail in the afternoon as it seemed very nice and boy was this the right decision ! We went all in with starters which were amazing followed by a fabulous tomahawk steak to share which was cooked to perfection. The service from all the waitresses was excellent and Jay in particular was a great chap. My Mrs thought he was very handsome ! The only negative was that the desert wasn't to our taste, the toppings let it down a little but it did not spoil a great night and would thoroughly recommend this place.

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Jason H . 2024-09-25

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Ace, Paula is a great waitress Espresso creme brulee is ace Nice cheese with great fig relish Happy days Just using up characters now. Need 100 minimum.

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James R . 2024-09-21

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Oproep aan de Belgen: Je krijgt sneetjes biefstuk de grootte van je pink, potje frietjes, saus en sla. Na 5 minuten is het op, waarna je pas terug vlees krijgt na 20-25 minuten. De vraag naar mayonaise en zout blijft onbeantwoord. We wachten er nog steeds op. Wanneer er uiteindelijk 3 potjes frietjes worden gebracht en nog wat saus, is het vlees ondertussen aan het verteren en is de vierde persoon de pineut want we zaten met vier aan tafel. In België zijn we toch heel wat anders gewend qua service en hoeveelheid. Zeker indien ze 12,5% aanrekenen voor de service.

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Nien P . 2024-07-31

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This place is lovely for couples, especially the window seats. If you like people watching! Lottie is an excellent server who made our meal extra special- thank you Lottie! Would have liked to sit outside but sadly no parasols over the tables so it was too hot to do so. Music was very loud and a bit intrusive. Food was good and came fresh and piping hot. Nicely decorated throughout and was told about the accessibility in the rest rooms.

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Siobhan D . 2024-07-27

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Jay was so pleasant from the moment I walked in the door. She was patient, kind, and helpful with ordering. I am traveling and knew I had to have Fish 'n Chips as my England stop to which she suggested as very good. And she was right! The fish was SO big and it was not greasy at all. My lunch special also included fries, mushy peas, sauces, and a brownie for dessert. It was not the least expensive meal that I've had, but it was definately quality and worth the value. The portions are large enough that my husband and I could easily share it. The atmosphere was pleasant, peaceful, and not rushed. I would definitely enjoy another meal at Hixon if I am back in the area.

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Misc4J . 2024-07-26

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What a great restaurant, the steak was amazing the catch of the day equally so. We were looked after by Eva, who helped with menu choice and was super attentive without being imposing and always with a great smile. Acoustics were a little loud but overall a great experience

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Blighty . 2024-07-26

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What a place. Great service and beautiful food. Loved the scallops! Would highly recommend. Thank you for a great evening meal.

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Sophie S . 2024-07-25

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