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4.0

Based on 95 opinions finded in 2 websites

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Nº 133 in 280 in Surrey Heath

Nº 14 of 34 British in Surrey Heath

Score

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Excellent food, excellent service. We had crab followed by lobster and it was cooked to perfection. Friendly and accomodating service and a good wine list. What more do you need?

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Helen . 2024-08-09

MORE AT Google

We again had the most superb sunday lunch on the 14th at our favourite Hillfield restaurant with the usual impeccable service! For some reason I have had problems posting my review but felt compelled to keep trying given the consistency of the quality of food and service which never ceases to amaze us! Our family has been visiting Pennyhill for many many years during which time it is constantly evolving yet never losing sight of the quality of service…..although we had not met some of the staff members, they couldn’t do enough for us so again a huge thank you for making our Sunday lunch such a wonderful experience!

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Elleke C . 2024-07-28

MORE AT TripAdvisor

Beautiful setting for a restaurant overlooking the grounds of Pennyhill. Although the restaurant is quite big and busy you did not feel overlooked which was nice. Food was delicious - we had the Chef Nibbles to start and the pork plate to share. Presentation was perfect and tasted fabulous. Service was amazing and we couldn't fault the hard work of Laura who was very attentive and passionate about her work. Amazing work Laura. Great experience and will definitely be going back.

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PowlerM . 2024-07-21

MORE AT TripAdvisor

My family have enjoyed a great birthday lunch , the food was lovely, staff were polite and efficient. My only negative was the absent whippy ice cream machine however I did manage to devour my share of desserts. Hope to return before too long.

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nell763 . 2024-06-02

MORE AT TripAdvisor

This was our second time here and it was just as good as the first time if not better. Our waitress for the night (Lara) was brilliant and made our experience perfect. It’s nice to see someone so young take so much pride and have so much awareness in what she’s doing. Thank you to the whole team for another fantastic experience, and we are already looking forward to visiting again soon.

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William Devanney . 2024-05-27

MORE AT Google

Excellent place, service, food and nature

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Nadeesha Perera . 2024-05-27

MORE AT Google

Beautiful building, wonderful staff but some of the worst food I’ve ever eaten. In total honesty I ate almost none of it. I’m not one to negatively review places light heartedly - I understand it directly impacts the businesses reputation and through that the staffs employment, but Its hard to put into words how terrible our recent meal was, and think it’s fair given the cost to at least inform others… This wasn’t a Sunday lunch, or a groupon voucher, we were legitimate table of six, booked in for a brithday meal 7:30pm. We would’ve said something sooner but for starters we had bread and pork belly which actually was quite good, but the trio of single potato was immediately picked up on as being over salted by the entire table. We thought mistakes happen and aren’t particularly fussy so didn’t say anything and ordered our mains. 50 day aged steak sharer, monkfish, truffle pasta, chicken, potatoes - all so over salted it was impossible to eat. The truffle pasta was literally inedible, the majority of the steak sharer was left on its wooden block despite being well cooked and clearly a good cut of meat. The monkfish was also untouched. It was all awful - any person could taste any of the dishes and say… that’s just terrible. What’s baffling is that the ingredients are good, they’re beautifully presented and hot, then just before the dish is brought to your table it’s like someone has grabbed a genuine handful of salt and lashed it over every single dish. Has no one on the staff tasted anything? The young manager came over and apologised sincerely and professionally and offered us a 10%tipped well because the service was quite good, but truly a birthday meal to remember - we’ll be laughing about this one for years to come

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Danny R . 2024-05-20

MORE AT TripAdvisor

Pennyhill is a superb venue a beautiful setting unfortunately the new food arrangement has made the offering poorer. previously it has been a full carvery type service now it is that for the starters and dessert but table service for main course.As result there’s a very limited options for vegetarians and the main meal was delivered warm at best . Bearing in mind pricing is set for a premium product this is not great . Staff were extremely helpful but that doesn’t really compensate for a Luke warm meal

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briar . 2024-05-19

MORE AT TripAdvisor

A beautiful hotel set in beautiful, manicured grounds, just perfect to wander around in all seasons. Despite being between Bagshot and Camberley it feels like you're completely in the middle of nowhere. Lavish, sumptuous, luxurious... all perfect words to describe the hotel & spa, including the bar & restaurant. The staff in the bar were really friendly and attentive, and the pianist was appreciated, setting the mood.

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D . 2024-05-05

MORE AT Google

Hillfield is a solid resort restaurant, but we were a bit surprised by some of the wear. We had a delicious dinner at Hillfield. The mushroom soup and fish options were beautifully prepared. The server and accompanying staff were a bit young perhaps for a 5-Star establishment, but they were pros and did a fine job. The room is not super fancy. It doubles as the breakfast room. If you want a higher-end experience, book the Latymer for a Michelin starred meal. Our gripe is about the details. I've stayed at Pennyhill serval times for work and business travel. All the details are typically well attended. But we could not help notice that the carpet in the area where we sat was dirty and stained. It was a noticeable distraction when the Pennyhill is usually so proper and spotless. The devil is in the details PHP. We look forward to returning regardless.

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TJJ . 2024-03-13

MORE AT Google

Great place to eat. Had Sunday lunch. The choice of puddings was splendid and divine.

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James Jenks . 2023-11-27

MORE AT Google

Very enjoyable dinner. Very tempting menu. I had a wonderful terrine followed by a sharing roast chicken. It came with a couple of very well-made pies and chips and vegetables. They were a real treat. Lively dining room Good service. On the pricy side.

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Ariel Czaczkes . 2023-11-24

MORE AT Google

We had a dinner bed and breakfast spa break at Pennyhill Park. After reading the reviews about Hillfield we had low expectations but we were pleasantly surprised. I had the chicken (photo) and it was delicious and the presentation was impressive. My husband had the steak and enjoyed that. We ordered the Eaton mess and millionaires pudding and the Eaton mess was not great and when our plates were collected the guy serving us asked how the deserts were and we said the millionaires was amazing but we didn’t like the Eaton mess (really strange texture, fluffy sand?!) and when we got the bill the Eaton mess had been taken off which was a nice gesture.

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Rebecca hellings . 2023-07-18

MORE AT Google

Note £30pp deposit, we booked, and no table was allocated also requested a highchair which we then had to request again. Food average, service friend but patchy, poured still water onto sparkling water and then didn't change the glass... not a place I'm afraid I would not rush back to..

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Maddy Pugh . 2023-04-24

MORE AT Google

Lovely hotel but service not five star unfortunately.

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Audrey Mammana . 2023-01-02

MORE AT Google

Dined here last night as part of our stay at Pennyhill Park. I'm gluten free, dairy free and soya free. We informed them of my allergies with 3 months notice. We called 1 day before to check they were aware of the allergies and to check that they could provide me with the t-bone steak and confirmed ok. I was given a menu, the t bone steak was missing. I was told it's been removed from the menu, but I only called to say before!! They were not very allergy helpful. They did check with the kitchen, but was a lot of hassle. I was told gluten free bread was on the way, 10 minutes later I was told it has dairy in it so I couldn't have it. What GF bread has dairy!? They had 3 months to plan for this! Starters arrived and eaten... But still no drinks, so we had to chase for them. I ordered potatoes with my main. After the starters arrived I was told they didn't have any potatoes. So I ordered carrots instead. 🙄 Mains arrive and potatoes turn up. Thought they were out of potatoes?? Ordered a drink, had to chase again as it still hadn't arrived. It was very clear that they didn't have enough staff. Food was delicious. For £172, I'd expect a much better service and much better attention to allergies especially with the notice they were given.

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GT . 2022-10-30

MORE AT Google

Can’t recommend this place enough..

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Darren Neeson . 2021-12-11

MORE AT Google

Do not recommend for Sunday lunch. Firstly, we had multiple different people trying to take our drink orders, everyone seemed confused and not really sure what they were doing. It ended up us having to tell the waiters our order despite 3 different ones apparently processing this. The waiter also dropped cutlery on me twice, this happens so a mistake can be forgiven, but it felt to me none of them knew what they were doing or how to successfully manage a table. When our food arrived, it was luke warm at best, we were under the impression this was batch cooked and chefs were just dishing out on a conveyor belt or our food has been sitting out the back a long time, either way not the expectation we’d expect for a 5 star restaurant. Then came our puddings, the sticky toffee puddings again were not hot - I’ve never had a sticky toffee pudding which is cold. My partner also mid mouthful came across a small brown bean, seemed to be like a coffee bean or something similar, something that certainly wasn’t part of any of the the rest of the parties sticky toffee pudding. The part that let me down the most was the special requests I made. I specifically stated we were celebrating two birthdays, and despite all of us having puddings, sitting through a 3 course meal, nothing was done about this, not even a mention on arrival or leaving about the birthdays - it is like it was completely forgotten? A lack of thought and care. There shouldn’t be a special requests section if you cannot accommodate for this. On the bill arriving, it was incorrect. They had given us someone else’s table, we honestly sent this back and they came out with a new bill which again was incorrect! They had not deducted our deposit despite us paying £100 upfront. We ended up having to tell them how to fix the bill and again it then took 3/4 confused waiters to try work this out. Overall, we were all extremely disappointed with the experience, it was very expensive for the standard of food, quality and service received at a supposedly 5 star establishment and would not visit again.

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Anna . 2021-09-19

MORE AT Google

Had 2 nights of lovely dinners at Hillfeld whilst staying at Pennyhill. Esperaza our waitress was most tentive, she was knowledgeable of the menu and was able to give good advice on choices. The food was outstanding, We definitely would recommend to all

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Samantha Lane . 2021-08-21

MORE AT Google

We had a fantastic meal here, the menu was so good we were spoilt for choice, the food was superb, the drinks too and the service was lovely, we were served by Esperanza who was delightful, attentive and just perfect for our occasion. It's a beautiful setting too, we'll be coming back. No photos sorry too busy eating!

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Angela Leslie . 2021-07-24

MORE AT Google

Just amazing, starting with location and finishing with amazing staff Especially lady in green dress

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Alex Hart . 2021-05-25

MORE AT Google

I was pleasantly surprised at the quality of the afternoon tea. All the sandwiches, scones and cakes were made there and delicious. Also very attentive and good service.

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Jonathan . 2018-04-06

MORE AT Google

Welcoming and comfortable atmosphere

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Missi Zaza . 2017-12-16

MORE AT Google

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