Based on 83 opinions finded in 2 websites
Based on 83 opinions finded in 2 websites
Nº 154 in 280 in Surrey Heath
Nº 17 of 34 British in Surrey Heath
Opinions
Hillfield is a solid resort restaurant, but we were a bit surprised by some of the wear. We had a delicious dinner at Hillfield. The mushroom soup and fish options were beautifully prepared. The server and accompanying staff were a bit young perhaps for a 5-Star establishment, but they were pros and did a fine job. The room is not super fancy. It doubles as the breakfast room. If you want a higher-end experience, book the Latymer for a Michelin starred meal. Our gripe is about the details. I've stayed at Pennyhill serval times for work and business travel. All the details are typically well attended. But we could not help notice that the carpet in the area where we sat was dirty and stained. It was a noticeable distraction when the Pennyhill is usually so proper and spotless. The devil is in the details PHP. We look forward to returning regardless.
TJJ . 2024-03-13
MORE AT Google
Great place to eat. Had Sunday lunch. The choice of puddings was splendid and divine.
James Jenks . 2023-11-27
MORE AT Google
Very enjoyable dinner. Very tempting menu. I had a wonderful terrine followed by a sharing roast chicken. It came with a couple of very well-made pies and chips and vegetables. They were a real treat. Lively dining room Good service. On the pricy side.
Ariel Czaczkes . 2023-11-24
MORE AT Google
We had a dinner bed and breakfast spa break at Pennyhill Park. After reading the reviews about Hillfield we had low expectations but we were pleasantly surprised. I had the chicken (photo) and it was delicious and the presentation was impressive. My husband had the steak and enjoyed that. We ordered the Eaton mess and millionaires pudding and the Eaton mess was not great and when our plates were collected the guy serving us asked how the deserts were and we said the millionaires was amazing but we didn’t like the Eaton mess (really strange texture, fluffy sand?!) and when we got the bill the Eaton mess had been taken off which was a nice gesture.
Rebecca hellings . 2023-07-18
MORE AT Google
Note £30pp deposit, we booked, and no table was allocated also requested a highchair which we then had to request again. Food average, service friend but patchy, poured still water onto sparkling water and then didn't change the glass... not a place I'm afraid I would not rush back to..
Maddy Pugh . 2023-04-24
MORE AT Google
Lovely hotel but service not five star unfortunately.
Audrey Mammana . 2023-01-02
MORE AT Google
Dined here last night as part of our stay at Pennyhill Park. I'm gluten free, dairy free and soya free. We informed them of my allergies with 3 months notice. We called 1 day before to check they were aware of the allergies and to check that they could provide me with the t-bone steak and confirmed ok. I was given a menu, the t bone steak was missing. I was told it's been removed from the menu, but I only called to say before!! They were not very allergy helpful. They did check with the kitchen, but was a lot of hassle. I was told gluten free bread was on the way, 10 minutes later I was told it has dairy in it so I couldn't have it. What GF bread has dairy!? They had 3 months to plan for this! Starters arrived and eaten... But still no drinks, so we had to chase for them. I ordered potatoes with my main. After the starters arrived I was told they didn't have any potatoes. So I ordered carrots instead. 🙄 Mains arrive and potatoes turn up. Thought they were out of potatoes?? Ordered a drink, had to chase again as it still hadn't arrived. It was very clear that they didn't have enough staff. Food was delicious. For £172, I'd expect a much better service and much better attention to allergies especially with the notice they were given.
GT . 2022-10-30
MORE AT Google
Can’t recommend this place enough..
Darren Neeson . 2021-12-11
MORE AT Google
Do not recommend for Sunday lunch. Firstly, we had multiple different people trying to take our drink orders, everyone seemed confused and not really sure what they were doing. It ended up us having to tell the waiters our order despite 3 different ones apparently processing this. The waiter also dropped cutlery on me twice, this happens so a mistake can be forgiven, but it felt to me none of them knew what they were doing or how to successfully manage a table. When our food arrived, it was luke warm at best, we were under the impression this was batch cooked and chefs were just dishing out on a conveyor belt or our food has been sitting out the back a long time, either way not the expectation we’d expect for a 5 star restaurant. Then came our puddings, the sticky toffee puddings again were not hot - I’ve never had a sticky toffee pudding which is cold. My partner also mid mouthful came across a small brown bean, seemed to be like a coffee bean or something similar, something that certainly wasn’t part of any of the the rest of the parties sticky toffee pudding. The part that let me down the most was the special requests I made. I specifically stated we were celebrating two birthdays, and despite all of us having puddings, sitting through a 3 course meal, nothing was done about this, not even a mention on arrival or leaving about the birthdays - it is like it was completely forgotten? A lack of thought and care. There shouldn’t be a special requests section if you cannot accommodate for this. On the bill arriving, it was incorrect. They had given us someone else’s table, we honestly sent this back and they came out with a new bill which again was incorrect! They had not deducted our deposit despite us paying £100 upfront. We ended up having to tell them how to fix the bill and again it then took 3/4 confused waiters to try work this out. Overall, we were all extremely disappointed with the experience, it was very expensive for the standard of food, quality and service received at a supposedly 5 star establishment and would not visit again.
Anna . 2021-09-19
MORE AT Google
Had 2 nights of lovely dinners at Hillfeld whilst staying at Pennyhill. Esperaza our waitress was most tentive, she was knowledgeable of the menu and was able to give good advice on choices. The food was outstanding, We definitely would recommend to all
Samantha Lane . 2021-08-21
MORE AT Google
We had a fantastic meal here, the menu was so good we were spoilt for choice, the food was superb, the drinks too and the service was lovely, we were served by Esperanza who was delightful, attentive and just perfect for our occasion. It's a beautiful setting too, we'll be coming back. No photos sorry too busy eating!
Angela Leslie . 2021-07-24
MORE AT Google
Just amazing, starting with location and finishing with amazing staff Especially lady in green dress
Alex Hart . 2021-05-25
MORE AT Google
I was pleasantly surprised at the quality of the afternoon tea. All the sandwiches, scones and cakes were made there and delicious. Also very attentive and good service.
Jonathan . 2018-04-06
MORE AT Google
Welcoming and comfortable atmosphere
Missi Zaza . 2017-12-16
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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25 Opinions
I have been to this fish and chip shop many times and as a local resident I used to be very pleased with the quality and portion size, however the last couple of times I have been extremely disappoint
I have been to this fish and chip shop many times and as a local resident I used to be very pleased with the quality and portion size, however the last couple of times I have been extremely disappoint
744 Opinions
Popped in for Sunday breakfast. Service excellent, piping hot and good quality food. We will definitely be returning.
Popped in for Sunday breakfast. Service excellent, piping hot and good quality food. We will definitely be returning.
538 Opinions
Had a really lovely time at this beautiful pub. Obviously, with it being in Chobham, I did kind of expect a certain snootyness (no such word I know, and no offence to Chobham residents :o)). But the
Had a really lovely time at this beautiful pub. Obviously, with it being in Chobham, I did kind of expect a certain snootyness (no such word I know, and no offence to Chobham residents :o)). But the
88 Opinions
Walked in this pub this Sunday afternoon to have a quick pint with my brother and son with our two dogs. Pub was very busy and unfeasibly hot. So we ventured into the garden to escape the furnace and
Walked in this pub this Sunday afternoon to have a quick pint with my brother and son with our two dogs. Pub was very busy and unfeasibly hot. So we ventured into the garden to escape the furnace and
292 Opinions
Did not have any food. Great atmosphere good selection of beers
Did not have any food. Great atmosphere good selection of beers