Hill Head Farm Tea Room in South Tyneside - Phone Number, Reservations, Reviews

Handy on a Sunday, but been during the week also, friendly staff always willing to go the extra mile, food always good, allows for flexibility, since discovered in late 2022, been a regular customer.

always a lovely time here, food is always hot and tasty and the place is hidden away , it's very peaceful with great views

Lovely place, off the beaten track Staff were lovely and helpful and theres plenty of choice Breakfast was pipping hot and serviced quick ill be back for a scone :)

Popped as i was going past looking for breakfast, lovely tea room off the main road, breakfast was great, everything was pipping hot, cofffe was lovely and the staff were all friendly, i shall be returning

Another enjoyable visit. Although we arrived at a very busy time the staff were courteous and polite. We had prebooked our table so no problem getting seated. Our meal arrived in a reasonable time given how busy it was and was delicious. This was not the case for a party of 3 who could not find a table. One of the party was a particularly objectionable women. She complained about everything and was very rude to the staff. The staff coped admirably with her remaining professional. When asked one of the staff if she was OK, she looked visibly upset, she apologised to us! We will be back

Can't understand some of the review s people have wrote. I went with three friends and one toddler. Staff were very busy , place was packed. Staff were very friendly . Food was very good. Don't go if you want ultra modern. The place is very comfortable friendly and food very good. Looks like all home made. pies , scones and cakes are beautiful. I will be returning and do recommend.

First time been here and had to say was disappointed they have a microwave chef doing all the food,mash had a hard skin on,carrot microwave burn,mince & dumplings was Luke warm and smothered in gravey to try and soften the food, left most off the dinner got desert as was still hungry crumble was cold with warm custard, chicken dinner what also been microwave so chicken was dry as anything and also smothered in gravey.

We ordered 2 jackets and a sausage sandwich and waited 55 minutes until the order arrived, they came with the drinks after about 20 minutes so they were nearly cold by the time the food came, okay it was busy when we arrived but soon started to empty, it shouldn't of taken so long.

Usually very good quality food. Very disappointed this time, not the usual standard. Dumpling was a little hard, carrots were undercooked. Coffee was extremely strong. Not a lot of desserts to select from. With it being Mother’s Day and tabled reserved, I thought they would have more to choose from. Sorry but not good today 😢 even my mam didn’t enjoy her chicken dinner.

Our family decided to walk to Hill Head Saturday morning as it was a lovely bright day and were wanting to check out in he dog agility park. That was our first mistake as there is no pavement along the he road to the cafe. So after negotiating long grass, cars and the mountain of discarded rubbish clearly thrown from cars we made it there. Sadly we left without having breakfast as it is not a dog friendly cafe (next to a dog park?!) and is really not the kind of menu we like. These days there are so many wonderful cafes/tea rooms to choose from with a more modern healthy twist it’s not for us. Its decor, unwelcoming service and dated fare is better suited to my almost 90 year old Nanas generation. Which is fine if that’s your target market, however we were the only people at the cafe by 10am on a Saturday morning. Take what you want from that.

We go here for Sunday lunch, great food, reasonably priced, staff exceptional, advice anyone to try it, we've also had the afternoon tea in the past

Slow service and waiting staff are less than cheery, food average overall. The worst thing was the atmosphere. It was dire, creepy decor, too hot and cramped. Not a good experience, there are far nicer tea rooms and cafes in the area wouldn’t waste your money as it is also quite pricey for what it was

Having visited Souter Lighthouse, we found this lovely, friendly cafe with a good range of meals. Everything we chose tasted great, and I would highly recommend the cherry scones. It was a real treat to sit outside and enjoy the fresh food, whilst enjoying the unspoilt sea views. They have plenty of parking also.

I took my disabled parent and we found a table but after 10 minutes we had no service. I went to the counter to ask and was advised that it was table service but after another 10 minutes still no one had taken our order with during this time a member of staff had spent some time chatting to her friends on the next table. We decided not to stay and on our way out I complained to a member of staff who said sorry, but clearly from her tone of voice, there was no sincerity, we will certainly not be returning.

Loved the vested to the tea room, it was busy but the staff did everything they could to make sure everyone was being served. The food was lovely and arrived very quickly and was lovely and warm and the dog loved it too! Would definitely go again, one of the better tea rooms around. The weekday and weekend staff work so hard and deserve all the praise they can get as they try and provide a people friendly environment even under stressful environments. I don’t understand any of these bad reviews. Every time I’ve been in, it is lovely

Poor service ...waited 18 minutes without so much as a hello when going in. The tables are too close so there is no distance rules. Ordered a ham & pease pudding stottie....got a very small bun. I know the discount is in operation at the moment, but when you don't get what is on the menu it's a no no. My partner ordered Jacket potato and the cutlery was dirty. No sense of business management or customer service. We will not return!

Visited here with my husband and friend and was very disappointed with the level of customer service and poor standard off food. Cold bacon sandwiches and poor selection of fresh cakes served by bored teenagers,I’m assuming the business has new owners. A shame, it used to be a nice friendly place.

Visited with my friend and sister. We had a light lunch. Surroundings and table looked inviting and ideal place for a pleasant snack or meal

We love Hill Head and regularly visit for the delicious home made scones of many interesting varieties. We have found since they’ve moved the furniture around and adding more tables it’s a little bit more cramped and noisier. Seems the staff and customers struggle to get around the tables! However this will not stop us being regular visitors. Always pleasant staff and lovely food guaranteed.

Visited on Wednesday with my mam we ordered 2 small mince and Dumplings with veg 2 teas. Meal was hot not the best Dumplings. Nice cup of tea. We were squashed in the corner on the round table as it was busy at 1pm. The table isnt in a very good place at all your practically sitting on the little table for 2 which was reserved. Think if I was to visit again it would just be for coffee/Tea

We visited Hill head farm for my sister’s birthday.We arrived at slightly staggered times, but not much in it .It was reasonably quiet t possibly 4 tables in use.There was 9 of us , we ordered as we got there.My sister and her children first, ordered bacon sandwiches.The young staff taking the orders were very slow, but polite.I ordered next and was told it will be a long wait, I’ve no bacon, and I’ve got to sort that lot first!!Referring to my family!!!!!!!When it did arrive, At staggered times, we dared to ask for ketchup!!!Lo and behold there was only one bottle in the whole place.We had all finished eating when my Husband ‘s breakfast arrived.........Not the best experience Give this one a miss!!!!!

How can they say they are dog friendly when we have to sit outside anyway? Lovely scones and coffee but sitting in wind was not fun

A lovely little place to pop in for a lunch or snack. A good range of dishes on offer. If visiting by foot note that the walk along the high road to the cafe can be daunting as there is no footpath.

Smart, modern, inviting, friendly tea rooms. Thanks for afternoon tea with the most delicious marmalade and cranberry scones (and best butter) and a peach Melba to die for. Will definitely come back and perhaps try lunch too and the home cooked pies looked soooo inviting. Duet? What diet?

Always a friendly welcome and food is superb and good value for money. A beautiful setting with a lovely view of the sea

Visited here for the first time with my mum. We had fruit scones with butter and jam. To drink we had cappuccino and a latte. Coffees were hot and tasty. Scones melted in the mouth. Staff were pleasant and helpful. Would go again to try lunch. We could the donkeys through the window and see the sea from the front.

Been here a couple of times love the fresh home made food and well priced. It is always busy, but I guess that means it's good. Great view too.

I never knew this place existed, a hidden gem. We sat outside to take in the wonderful view of the coastline. Very dog friendly. Food looked very appertising and portions were plentiful. We had a lovely cream tea served by a delightful waitress. Will definitely call again.

We met friends here for coffee and scones having not visited for a while. Easy disabled access despite double door entry. Outside seats available with waitress service after ordering at the counter.We opted to eat inside. There were four choices of scone, all looked delicious and were. Butter is served atop the scone and jam available on request. Lattes were excellent and a good size pot of tea for two with a handy pot of hot water. Great service.We bought fresh eggs to take home and our friends bought a slice of cake to take away.Lots of people were coming in for lunches as we left and everything we saw looked appetising and attractively presented. As we walked home we decided to walk up for lunch very soon, thus justifying one of the delicious desserts we saw!

This utterly charming tearoom has the feel and atmosphere of years gone by - it has a country chic all of its own. It’s situated in pretty countryside by the sea, and when standing on their drive, a panoramic view is to be had, of the north-east coast stretching and curving for miles around you. The menu is varied - delicious hot food (my favourite is a jacket potato with mince!), also sandwiches of all types, desserts, cakes and more! They also sell a selection of jams and chutneys, plus a few small gifts. I always find the staff extremely pleasant, patient and helpful, and the service is very efficient. Some of them are young girls, and what a cheerful bunch they are! As an added bonus - if you love donkeys, you can find them in the next door paddock, waiting for an affectionate pat, but remember not to feed them!!

Fantastic food fantastic service all 5 star as usual but now do smoothies the wife is over the moon nothing better than chilling in a pleasant place then buying a tray of fresh farm eggs to go

Expensive, small portions, unpleasant staff, cramped table space, noisy, uncomfortable seats. Highly disappointed after all the hype.

Went with 6 friends for afternoon tea last week and we all loved it. Been here lots of times for their fantastic scones but first time for afternoon tea.The selection of food and quality was way better than similar experiences in much more expensive places.Thank you to Donna and the staff for a lovely afternoon.

I have visited here twice with my Mam and we have always been impressed. It is pretty much always busy, off the Beaten track a bit with nice views and plenty ot parking. The staff are always friendly and polite. The menu is extensive lots to choose from and prices are very reasonable. Both times i have visited I have opted for the fresh sandwiches, both times they were delicious. Would defintley recommend the cheese savoury, a lot of the things are home made. They also sell some local pictures and locally made jams etc. Give it a try!

Warm welcome from polite staff. We had homemade scones with tea/coffee which was excellent and fair prices. Spectacular view of Whitburn where Lewis Carroll wrote part of Alice in Wonderland. If you are a horse lover then this is your venue.

Went with two friends for coffee and snacks and as we do this regular it was my turn to choose the venue and did I do well, Homemade cooking throughout on all cakes and savouries as well cooked dinners, I bought 2 well portioned quiche to bring home for later, there are fresh eggs to buy to, but the surrounds are cosy and a warm welcome awaits every customer I loved it.

A busy little cafe set in a quiet location, not far from Souter lighthouse.Staff are always very pleasant, friendly and polite.Full breakfast was absolutely lovely, washed down with a nice cappuccino.There is a good range of food and drink on offer.We have visited on numerous occasions and would thoroughly recommend it.

This homely well used tea room has very friendly helpful staff ,ideal for a lazy coffee and sandwiches or pies at very reasonable prices . Parking is right outside the door after driving up a short drive and wheel chair accessible . Good sea views

Went here today after recommendation from family. Not only that it was a place my late grandfather used to love to come to. The staff were very friendly and helpful accommodating the 7 of us including a toddler. Could not fault the food at all. The only disappointing thing was they had ran out of stotties so a couple of things on the menu we couldn't have. We had a mixture of food on our table and each and everyone of us cleared the plate. Would definately recommend a visit. We will be going back.

A cosy tea room with plenty of variety of food and a nice atmosphere.The staff are friendly and helpful and the food is reasonably priced .

Visited yesterday and was very disappointed with the quality and taste of the food. Ordered the roast of the day, which was pork or chicken and received a grilled loin pork chop, which was totally tasteless. No apple sauce, no roast potatoes. Sorry guys but this is not what I have experienced here before. The puddings offered sounded good, but we didn't bother. The cakes on offer were not as good as they used to be. No fresh cream. Sorry but for £6 for a small roast I expected it to be tasty and was looking forward to a cake and coffee for afters, but didn't bother. Won't be back.

Visited Hillhead Farm today. Really lovely tearoom spotlessly clean and tidy and very friendly staff.

We visited the farm with great recommendation from a 4 year old little girl who enjoys "scone club" which I assume she attends after nursery with her Grandma (winner!). A group of us went to celebrate my father-in-law's birthday and being heavily pregnant and not able to partake in many of the usual activities I enjoy, eating sandwiches and drinking tea went down a storm with me.We ordered cake for the children and four afternoon teas for the four adults and they were neatly presented on two cake stands. A selection of sandwiches - each delicious! - and a vast selection of cakes, all clearly homemade. I went to a rather extravagant afternoon tea at a local 'Hall' a few months back and their costly tea included several prepared desserts which seemed a bit lacking on their part. The scones and cakes were delicious at Hillshead (what I could eat of them anyway as there were so many!) and who doesn't love tea served in a knitted wrapped tea pot?!The afternoon tea is a bargain and the cheapest price I've seen around. The staff were all very hospitable and kind, and with two young children in tow, were happy to cater to all our needs. I'm not from Sunderland personally, but I'll definitely return if I am near! Thanks, ladies!

We had two cherry scones with a generous piece of butter. Tasted delicious. Plenty other variety of homemade food. Fresh eggs seemed very popular . Staff very friendly and we love the waitress bringing your tray which never used to happen. Health & Safety I'm assuming!

nice cup of tea, cheese scones are lovely if a little on the pricey side. Sandwiches always fresh, quiche like homemade

It's nice to call in here when we are in the area/at the coast. Staff very friendly. Good selection of hot meals, snacks, deserts, cakes and scones. Pretty much everything is home made. Sunday lunches are very popular so would be good idea to book.

This is a great tearoom which serves meals, sandwiches, amazing scones and cakes. The ploughmans lunch is gorgeous - hard to finish all of it - but Dad manages! Always popular, we normally go at lunchtime but have been around 3pm and it's always busy, but we've always managed to nab a table, whether it be 2 or 3 of us. They have donkeys outside too for the kids.

Took my parents for coffee today, they used to be regular visitors but are no longer able to get there as often as they'd like. Wow what a welcome they received today, it's such a friendly place to visit and of course the food is great too.

This cafe was recommended to my husdand & myself by a friend of mine, so pleased it was. The food is delicious, I can highly recommended their hot homemade ham & peaspudding sarnies, scones & cakes. The staff are really nice & friendly, the only down side to the place is because it is so popular you can't always get a seat but keep trying it's well worth it.

First time we have visited this lovely place, very warm and inviting, lovely decor. Plenty of parking. Easy to find. Very busy little place, the menu was varied good home cooked food, cakes and scones. The scones were lovely, we had filter coffee, with cream. Nicely displayed tables. Immaculate toilets. Well worth a visit. We will definitely be back.

Me and my family love coming here our favourite is the homemade scones my 3 year old daughter calls this the scone club she loves it and the staff are lovely and friendly such a lovely atmosphere xx

One of our favourite lunch time stops- even has tables outside to eat with the dog.They always have lovely home cooked food - whether you want a small bit or a larger roast dinner. Particularly liked their macaroni cheese with garlic bread recently. The staff are always very friendly nd there are even different foodie gifts and sweets to buy.Have yet to try their afternoon teas - but I bet they are worth a visit too.

Always enjoy either a cup of tea or coffee here with a cheese scone or sandwich. Everything freshly made and enjoyable

Went at lunch time they had a great selection of homemade pies and cakes all reasonably priced, very homely and friendly staff,would certainly go back.

Lovely tea room, good selection of food, terrific view, good parking and lovely staff, We had the beef dinner, just like mam made and lots of it.

Been here quite a few times, the food is wholesome fresh and all home made, very reasonable prices and generous portions. Staff are lovely. Pay a visit you won't be sorry.

I visited here for lunch with friends following a walk in the area. It was busy and I can see why. There was a large choice of savoury meals and the selection of deserts from puddings and gateaux was great and hard to resist. The staff were very friendly and I look forward to my next visit.

I have always enjoyed eating here. It is local and the food has always been lovely. I have been visiting here for many years. However, my last visit will certainly be my last.I had ordered a meal alongside a child's meal. The child's meal consisted of 2 sausages and 2 small scoops of potato. I asked, after I had ordered, for it to come without gravy. I was told it was too late and I should have stated this when ordering. I accept that I was late in asking for this but at the same time I was never asked if I wanted gravy. They refused to do anything about it and the waitress even joked that one sausage didn't have gravy on. She also brought some serviettes so that I could wipe the gravy off the food. I really feel that after my customer loyalty for many years both throughout the Margaret years and the new manager I deserved better. It was after all a child's meal worth £3.99. My child didn't eat the food and even when I complained the woman owner/manager refused to do anything about it unless I wanted to pay again . I have written this review after some months and have given it much thought as to leave them this review but because I was so disappointed by the customer service and attitude I feel that others should know. I have decided that I won't be back which is a shame as my child loved seeing the donkeys and the food is usually nice even if the place is now very dated.

My favourite sandwich is the tune, mama is the prawn, but my real favourite is the cheese scones- they are my favourite. we purchase our eggs from here every week as they are free range

Food is not good quality. Had cheese and broccoli quiche. Cheese was a layer on the bottom with egg mixture on top and broccoli pieces dropped in. It was stodgy and unappetising. There are places with better food along the coast than this. On the plus side, the staff are helpful and friendly, and the outlook over the coast is nice.

Took a friend here today and thought it would be busy! It wasn't at all. However we got a window seat with a sea view. We both had scones... Cherry and fruit... They were fresh and a little crumbly but tasted lovely. A generous pot of tea for two. We sat for almost 90 mins chatting. I would certainly visit again. Very friendly staff , immaculately clean and no music playing which is great when you want a friendly chat. I would Definitely recommend Hill Head farm. A nice choice of jams for sale and fresh farm eggs.

The home cooking and the staff who are always helpful and friendly, it also has a nice position overlooking the coast and country

Been here a few times and I have to say it never disappoints. Food delicious, served efficiently and reasonably priced. Place not too busy today so had a choice of tables and felt able to chat. Constant flow of contented costumers. All in all a great place to eat well in a relaxed atmosphere.

First visit despite living close by, very nice food and surroundings, decent prices well worth a visit

My Nephew is 5 years old and introduced me to this T Shop. It is his favorite visit with his grandad and his mum and dad and now me. He has excellent choice the food is old fashioned and fantastic. Best scones ever. Thankyou Joseph for introducing me to this T Shop cant wait to visit again. Jan Holland Stourbridge Wrst Midlands.

Perfect place for a drink and a cake. Also does meals so you can certainly find something for everyone whatever time you visit. Excellent gifts available such as jam or marmalade. Not to mention fresh eggs available and are fantastic take home buy. Don't miss the chance to say hello to the resident donkeys too!

Hill Head Farm Tea Rooms is not somewhere we would have found had it not been recommended to us. We called in today after a walk. There was an outside seating area, which was great as we had the dog. Inside was very cosy and quite busy. There was a good choice of snacks, sandwiches/paninis, proper meals, eg, mince & dumplings, lasagne, home made pies, quiches and some fabulous cakes and scones. The prices were about average. The service was excellent. I asked for some mayonnaise for my salad and the girl brought some immediately. With it being a farm, there was some donkeys nearby which enjoyed their ears rubbed, also some chickens/roosters decided to come over to us, although there were harmless enough, I was a bit on edge as I don't like birds. Overall, the food was nice, the service was good and it was in a lovely quiet location. It's worth a try.

Myself and my friend visit Hillhead Farm Tea Room every weekend and have done for the past year. All the girls serving are fantastic!! However, today we were sat with a fresh cup of coffee and tea (still to hot to drink) and were asked to leave as there was a wait for tables. Lady in white tabard came and said this and picked up the tray with our fresh cuppas on. There were 3 or 4 empty tables and no one waiting to be served. Disappointed in that they get our money every week and they treat us like that!!!