Highwayman Inn in York

Excellent service from staff. Staff are very friendly

Awful experience at this pub. Items not available on kids menu, dry pizza as left under heat lamps whilst cooking kids food. Disgusting toilets. It was my daughters 6th birthday and no one acknowledged that despite her wearing a birthday headband and badge. 40 min wait for food, pub not busy and no prior warning. Mash on kids meal watery and unappetising

The restaurant was clean and well presented and the food was looked fresh and appetising

Great value food and service . Nice atmosphere friendly staff.

Lovely carvery. Reasonable price. Very nice! Nice choice of meats and veg.

Great visit, lovely food. Evie was really helpful and friendly. Thank you

Served by Ashlee, very welcoming and nice. Good wings, frozen burger meat, good pizza

Very friendly staff. Good choice of food. Very tasty

Ashlee & Steph are always lovely, top banter! Great at pouring pints them two. Would recommend :)

Very great atmosphere, Ashlee and Steph are brilliant staff and they’re good to have a chat with always lots of banter and a good laugh.

Cane on a Saturday lunch not too busy will definitely come again

I wasnt very pleased to find out the cheese & tomato pin wheels have stopped been sold. I tried the dough balls and they wasn't very good. I would definitely get them back. However the staff in fuzzy eds was amazing as always with my daughter x

I luke arahelyes pupkens on her hed from rubhy i want my cavraey.

Ashley was her usual happy self and dressed to scare the kids .. Always serves with a smile, 10/10 will come back.

You have to try the calzone carvery. Filled with all the meats from the carvery plus onions etc to die for. Isobel was great and I ended up Taking one away takeaway too.

Good food. Not cheap. Not busy.

Lovely breakfast but some bits hit and miss needs more pub classics

I was unhappy that i had booked a table a week earlier for 8 people and we were put on 2 separate tables. This meal was a family meal for my sins 18th and we were unable to celebrate as a family as we were on 2 tables. Although the 2 tables were close together, there were other tables available that we could have been sat at that meant we were all sat at 1 table. We were also told that our food would be served to us after the uber delivery had been taken care of, although our food was sat under the hot plate for a good 15 minutes while we waited for the uber delivery driver to be served!! I was not impressed to be honest.

Excellent friendly staff will return...

Very slow nearly half an hour for food food left on counters for 15 mins not good experience

To be honest if I could vote a 0 for food I would!! The carvery is utterly disgusting!! Nearly £13 for a standard dinner.... roast potatoes so hard and deep fried to the point you can't stick a fork in them, stuffing dry as a nuns chuff, meat fatty throughout... really poor quality cuts of meat!! mash dry with a funky taste.... tasted like instant smash 🤢 I used to go for breakfasts but they went down hill, this is the first carvery I've been here for and it will most definitely be the last!!! You can pay less for way better elsewhere which I usually do however I was late off the mark today so the place I usually go was fully booked so decided to give Stonehouse carvery a go... now really wishing I hadn't.

We had a pizza party for the first time here the kids loved it and the staff were amazing. We even got to go into the play area after and let the kids have more fun. I would definitely do it again and highly recommend it. Also Sally was the lady who hosted the party and was great with the kids and adults was just a nice atmosphere for everyone.

Shannon was very helpful and brilliant with the kids

The food and service was fantastic

Staff came over in the play area and said there's a 2-hour time limit per paying customer. I've been here 44 minutes only just eaten so How's that work.

Served by Isobel a couple of times now, very attentive and easy to speak to, fab fab service!!!!

Friendly, pleasant staff very nice food

Excellent service and good personal control

FRANKIE WAS A STAR TODAY NOYHING WAS TO MUCH TROBLE FOR THE YOUNG LAD

Fantastic - she even fed my dog and chopped my toes off lol

Came in for breakfast. Served by Tom and it was fabulous. Just came back for a pint pulled by Aishlee great service and a great pint

Great food, lovely atmosphere & cracking staff.

Brilliant service today isabella who serve us today was very friendly & welcoming

Carvery staff wonderful vegetables bland frozen carrots and tasteless Cauliflower, meat was nice

We booked as a group of four for Sunday lunch. The tills were busy so we ordered on the app. The speed of service for lunch was very slow but eventually we got our drinks and went to the bravery for lunch. The main meal was good, thanks. We then decided to order desserts and another drink from the app. We ordered at 14:05 at 14:15 we got the drinks, at 14:55 we still hadn’t received the desserts, we asked two separate waitresses where the desserts were during the wait and they didn’t come back to us to update on the order. 2 other tables received their desserts in that time who ordered after us. At 15:00 we approached the supervisor, asked finally where our desserts were and she shrugged us off so we asked for a refund and left. Unfortunately I will not be recommending this pub to anyone and will probably never go again. Terrible staff, no customer service or any idea that you should go back to the customer to update them on the order. We sat there for an hour waiting and no one even asked if we were ok or give us any information why the desserts were so long. Whilst we waited 3 of the kitchen staff were hanging around out of the kitchen talking to a lady with a baby and playing with the child instead of working.

Great meal as always and was really looked after by Isobel

Amazing food as always, Evie was our server was very kind and helpful

Breakfast was the best ever I have had out and Not bad for the price All. You can eat and the staff are lovley

Lovely staff. Very friendly and helpful. Food was lovely and fresh for the starters and pizza. Carvey was lovely but roast and mash potoato wasnt. Over cooked

It’s was the best meal I have had in years I will be coming back soon~Alanah

Ashlee was helpful and friendly. Thank you

Staff are always friendly and welcoming , food is excellent value for money , live locally and often return weekly for various meals.

Ashlee was a great host and was happy and responsive to any request we might have had.

Tried here for the all you can eat breakfast as the wife is pregnant and was craving breakfast but wasn't sure what she was craving so we figured an all you can eat would be the best bet. Unfortunately, although you can pile your plate as with most carvery places, this seemed like a breakfast carvery. Visit once (with a ticket to get your plate) get what you want and job done. This meant the craving couldn't be satisfied sufficiently lol. The other problem was this is that they had toast available, and some waffles (cut into pieces) with syrup available, but who wants this at the side of their beans and tomatoes? I've just realised that, neither me or the wife asked if you could revisit the food counter so maybe we missed something? But again, waffle on bean and tomatoes juice? As for the food, the quality was okay for a £6 breakfast to be honest, I've been charged more for much worse. The lack of a star for the food is that the selection wasn't fantastic (no scrambled egg for example, mushroom was a paid extra) and the cooking quality wasn't the best (although this is personal preference I guess) but bacon with what seriously seemed like uncooked fat, black pudding that resembled a hockey puck. Don't get me wrong, for the price for the breakfast, £6... There isn't much to complain about and it's good value for money. However, with a cup of tea and 2 Pepsi the bill was £22.... So an additional £10 for drinks. A £22 breakfast it was not unfortunately. Service was, sit at a table, order at the bar (or app) but any interaction with the front of house (Ashlee) was pleasant and no faults there to be honest. It's a very strong 4/5 for us, just missing out on a 5 because of the drinks costing as much as the breakfast and the slight gripes with the food.

As always great value for money. Food hot and a plate full now I’m stuffed. Good service from Ashlee. I accidently spilt a load of milk and she cleaned it up with a smile on her face and no quibble.

Always love the food and facilities at the Highwayman!, staff are brilliant and really friendly and my 9 year old loves the outside and indoor play areas.

Simple pub food but good quality and value. Super friendly staff

Staff was amazing always welcoming great with our children ❤️

Fantastic Experience at Fuzzy Ed's Soft Play! We had an amazing time at Fuzzy Ed's! The place is spotless, which is always a top priority for us when choosing a play area for our kids. The staff here are outstanding—always helpful, friendly, and wearing a smile. The play attractions are varied and entertaining, keeping the little ones busy for hours. There's something for every age, and everything is well-maintained. The food options are also great, with delicious and healthy choices available. We recently hosted a birthday party here, and it couldn't have been easier. The process was smooth, stress-free, and very affordable. The kids had a blast, and the parents were equally impressed. Highly recommend Fuzzy Ed's for a fun day out or a special event. We'll definitely be coming back!

Joseph couldn’t be more helpful if he tried, lovely bar man

Love fuzzys always nice staff and sally was fab

Nice little soft play. Well priced food. Friendly staff. Kids love coming.

Had lunch , drinks and then coffee served by Ethan, served quickly and no issues, pub was quiet

Great afternoon at fuzzy and Ed’s, well looked after by Sally as always!

Lovely lady staff very friendly an polite

Ashlee served us, very professional , friendly and accomodating, always a friendly face . I lost my hearing aid recently in the bar, ashlee found it and saved me lots of bother , will keep coming back x

Always great, foods always good warm welcome and clean

Fantastic service xxxthanks to all x

Waited an hour for food despite it not being busy, refused to make a fried egg for my veggie daughter (not that hard for any establishment to be a little bit accommodating) who ended up with about 10 chips for £3.

Food was really nice the staff are really polite and helpful and Fuzzy eds fun house is good for burning the kids out.

Service and staff was exceptional lady at the bar welcoming and having fun with my little boy. Thank you

Came for breakfast really good family enjoyed the food and good price

Staff were great today, ashlee was very helpful in fuzzy eds. Tracey and sally both very pleasant.

Carvery was divine, staff are very friendly and approachable. Beth was fantastic and also cleared our plates in a timely manner. Will definitely return

I had an amazing bacon cheese burger, it tasted so fresh! Beth served me and she was lovely! Thanks guys

Been here 2 weeks on trot both times service was excellent Sarah and Nathan nothing to much trouble

The meal was great! I came the other week with my family but decided i’d have a meal out by myself after work, and I really think I made the best decision! Definitely going to return soon!

Came in on Sunday 28th and Beth served us,she was very helpful and professional, nothing was too much trouble , we will definitely be back , Thank you beth

Nice and quite not busy which I love, great staff and brilliant food to High standard 😀 yummy 😋 kids enjoyed soft play and what an amazing idea for colouring room 😀 😊 thanks again

Great breakfast and staff. Sarah and Lorraine are welcoming and friendly.

I didn't know it was possible to dry out a burger as much as what I had served here. It was inedible and when I complained all I received was 'alright' and walked off. So had a few of the frozen chips that was left. So if you like a burger that you can eat with your own teeth and not a circular saw, that doesn't resemble as a piece of plywood try another place 👍

gammon off. Something wrong. No one serving at the carvery. Cleanliness not good.

Ashlee, perfect all night absolutely wicked

Nice friendly staff, quick and efficient.

Getting ready for decorating but staff are extremely helpful and always welcoming

Edit: Attitude on some ginger woman with specs that worked there was absolutely disgusting won't be coming back maybe not a ginger but looked it in the light was definitely a team leader or manager as she had a radio and seemed in charge of the young lass that worked there as well gave me attitude as I tried to walk into the kids play area the young lass was fine just the disgusting attitude on the other woman that worked there that was bang out

Been to the great Fuzzy Ed’s party with kids and big thanks to Ellie for the service and helping with anything needed. Had carvery whilst on as we could order into the play area and it was lovely and at a reasonable price too. Highly recommend!

Beth is a really lovely member of staff. Always greets you with a smile, friendly, polite and welcoming….also makes good cocktails and recommendations for cocktails and drinks.

Quick visit for a cold 1 all smiles behind the bar beth and Ashley

Ashlee was excellent. Excellent service and very polite with a smile on her face

Ashlee and Beth were really helpful and full of joy on the bar today!

Very attentive service, fastest lister of crisp varieties that I have ever heard!!! So friendly and Beth's smile is infectious. Nothing too much trouble and if I was 30 years younger, I would probably ask for her phone number!!!! Lol 😆

Had 2 meals in the last 2 weeks vast improvement recently Beth and ashlee did a fantastic job and very polite and welcoming, onwards and upwards team

Great food friendly staff very polite

Fab place, really friendly atmosphere great staff, Beth really friendly and welcoming

Friendly staff nice place for a family meal Barmaid Beth and Ashley was so friendly always service with a smile will definitely be back again

Beth and ashlee were both very friendly and acceptional their job. 10/10

Brilliant place, Beth and Ashlee are amazing

Excellent village pub for a nice lunch. Great atmosphere, great food and drink, great service, very nice bathrooms, absolutely nothing to find fault with!

Staff are very helpful even when busy.

Lovely food,great atmosphere staff friendly and smiling. Elenor was very knowledgeable and couldn’t do enough for me and family

Fuzzy eds was perfect & quiet, sally was lovely once again she cant do enough for you x

Brilliant Sunday dinners and Ellie is a fab server

Elenor was lovely, attentive and good sense of humor

Everytime we come and Ellie is working it’s a very welcoming environment to be in. She greets us and the children and interacts with the children throughout the play. She’s have attentive and always looks happy and smiley. Lovely girl.

Maybe as it was getting later into evening there was not as many about but carvery was inexpensive and well worth the money.

Well where to start.. Firstly let me say I'm not a complained but today was a joke.. I was met by the duty manager and taken to a table.. At no point did he ask or advise about excessive delays in serving food... If he had.. No problem I would have ordered then... So after 30 minutes I order food to be told there is a 45 minute wait.. The staff member shouted to the manager and asked how long s the wait.... He said 30 minutes.. So OK I ordered and waited.. 30 minutes late we chased the food... To be told it's another 20 minutes plus...when it turned up it was dry and partially wrong..... When I talked to the manager.. He said... Yes I told everyone.. It's 45 minutes for food.... Apart from you..sorry. When the staff member asked him how long was the wait.. His kitchen staff said 45 minutes.. He lied and said 30 minutes.. Also he has been getting staff to keep everyone upto speed with the delays....he admitted apart from us... Then to find out the bar staff had put the order through incorrectly... Shocking service in every aspect.

Ellie in the kids are was brill, really nice place to take the kids for soft play. The all you can eat brekky is incredible value for the money.

Visited on 13/06/2024 Spent an hour at Fuzzy Eds and meal in the restaurant. Ashlee in Fuzzy Eds was amazing with everyone and the kids. Very attentive and pleasant. Restaurant staff welcoming Only thing I think needs altering ice cream station. My kids loved the do it yourself before. If it can't be like that don't have the machiene out at all. I appreciate cleaning it up constantly may be a pain but a let down for my boy who now only wants to go to Pizza hut for the ice cream station

Was served by ethan he was very helpful as i have allergies he went though the allegein guide with me was really polite and had a smile made you Feel welcome nice a tidy in side food as enjoyable