High Park Fish & Chips in Sefton

the food is lovely the service is not great but i accept this when i order from there however not been for many months to find the portion size had been reduced significantly… the takeaway pots are half the size of the take away around the corner… its prices have increased… so am struggling less food more money… that cannot be possibly right and actually a greedy business

After receiveing 1 out 2 meals cold I called up and spoke to a young girl who kindly passed me over to another lady who advised she was the manager. I explained the food had arrived and it was cold and the fried noodles were very dry. The lady immediately began speaking over me telling me she had packed the meals and no way could they have been dry tasting. After her continuous shouting over me telling me I was wrong she refused to resolve the situation. £12 of food wasted and not even an offer to replace it. Disgusting customer service, poor quality food. Called before ordering and was told it would be 30 mins delivery- ordered and it came over 60 mins late …. Which probably goes to show why it was in fact cold. Would not recommend and will never use again.

Popped in for chicken fried rice, chips and curry sauce. The chips were reheated overdone and tasted of grease! Even the curry sauce didn’t help! As for the chicken fried rice, awful, the rice was poor, a few little bits of chicken, no taste at all, won’t be going back there again!

Have just had our delivery, from High Park Fish and Chips. We order a large chips and 2 fish. With x1 curry sauce and x1 gravy.. Came within the time advised, 1/2 hour.. But was very disappointed, as we thought we'd give this chippy another go as we weren't to impressed the last time, but thought might off been a one of. Unfortunately we were disappointed yet again the chips and the fish batter was awful. The chips were old looking. And the whole thing tasted old.. like it has been sitting about for a while. The fish wasn't flaky but a bit mushy.. it certainly didn't taste freshly fried. None of it did. We picked out what we could. And made do. Very disappointing, as we like to use our local restaurants etc.. But we won't be ordering from there again.

Use this place a lot . Wanton normally nice treat this time like licking pure salt im so disappointed its not cheap

We have used this takeaway for some time now, despite having to travel to pick the order up as we live out of the delivery area , and have usually been impressed. However on a previous visit we travelled all the way back home to find that the order was incomplete. Tonight we travelled to place the order in person so we could explain the mistake. My daughter found both the staff behind the counter rude, one significantly so, neither were wearing masks and both were eating whilst handling food. It goes without saying that I will no longer use this takeaway and will not recommend it to others any longer. In this current 'climate ' no-one should be eating whilst handling food and there is no need for rudeness - there are more polite ways of saying that the situation cannot be rectified.

Wonderful takeaway - brilliant delivery from Just Eat (quick and easy) Amazing Thai Honey Ribs!!! Best Chicken and Mushroom I've ever had!!

Ordered a take away for 4 people so we had a variety of dishes. The best by far was the crispy duck and pancakes. The remainder including ribs, chicken curry and char Sui in black bean sauce was okay but nothing special but the chips were a bit soggy. It is very quick in here and it’s handy and no doubt we will use it again.

Order came on time, food was tasty with large portions but oh so salty! Was up all night with dry salty mouth, never had salty chinese like this before.

Possible the worst customer service I have ever received in my life! The woman on the phone was so sarcastic when I had asked where my order was and replied with “it does take 1.5-2 hours Yano” I thought this was absolutely appalling, you could of handled with I’m so sorry about your wait, it won’t be too long etc!! When the food arrived, all the packaging was really greasy the paper had ripped. There is no care at all in the food yes it’s a cheap chippy but it doesn’t cost to look after your food going out. Would 100% NOT recommend! The chips tasted burnt, and the fish was really soggy. Really disappointed

Ordered a few extras for my daughters birthday, I wish I hadn't bothered.Salt and pepper chips were ordinary awful chips with lashings of salt, virtually no onions or peppers and were disgusting.Onion rings where massive with too much batter and full of grease, they were awful.Vegetable spring rolls weren't much better, soggy with very little filling.My husband went to pick up for speed and during this pandemic (Covid-19) wanted to pay by card only to be told there was no card machine.I do not recommend this place to anyone.

Ordered food at 17.30 and it arrived at 20.15 after we called to enquire where it was. When it arrived there was sauce all over the boxes. I wouldn’t even serve the food to an animal. The chips had been cooked over and over, the ribs were seriously over cooked, chicken wings not cooked properly in the centre and the chicken curry was congealed. Worst £29.00 I have ever spent all went straight in the bin.

No credit cards used so good job I had enough cash. We had half crispy duck, soup, prawn crackers, chicken curry, char Sui in black bean sauce, chicken and cashew nuts in yellow bean sauce,chips and rice. Duck was fabulous and the other dishes were huge portions and tasted good too. It came recommended to me and I wasn’t disappointed.

If I could score a zero I would, the chips were absolutely DRIPPING in oil to the point where they looked as tho they had been either re fried 3/4 times or left sitting in cold oil, the beef dish looked like it was made from tar and the fried rice was hard and chewy. The service was really really bad, we asked the lady 2 questions about our food such as ‘does it contain mushrooms’, and ‘is the beef deep fried’ and honestly it was like I had slapped her, she was so rude and short with her response, almost as if it was rude of me to enquire about anything at all. I also think you can see from the previous ‘management response’ sections on the previous reviews that the level of service you will receive is not good at all! ZERO customer service skills. Only positive thing I can say was that the spring rolls were nice and fresh. I absolutely will never be returning.

We bought chips fish and peas, the chips looked like they'd been warmed up from the night before the fish was soggy batter and hardly any fish and had a funny taste and the peas were sweet. We won't be going there again.

Just had a meal delivered chips cold tasted odd ordered rice noodles came (if you can call them that ! ) very bad taste to them I will be taking them for testing tomorrow. Phoned up to complain very rude member of staff and very aggressive on the phone ! After going there for years will definitely not be going back stay away !

We visit southport every year for the last 48 years and we have been using this chip shop for 10 years. The food order was completly wrong and when we ask the staff to change the order to what we wanted they said we would have to pay to change it. After this we will never use this chippy again

Had the food delivered Saturday evening, as the people who like Chinese have a treat on Saturday evening on a regular basis.

Don’t often order from this takeaway but when I have in the past, I’ve never really had a problem. However, I have just ordered from here and did not enjoy the food at all. The chicken and sweetcorn soup was very very salty and my chips were extremely greasy. I couldn’t eat my meal as it just wasn’t nice. Not only that but I ordered a 1.25ltr bottle of coke and got a can! Probably won’t order from here again. There are a lot of other decent takeaways in the area that are a lot better quality and deliver what I ask for!

Now only was the box oozing with grease that is now all over my jeans!! When you go eat a chicken wing it’s not just coated with salt and pepper it’s also entangled with black hair!! Vile wouldn’t touch this place even with a pair of gloves on!!

We ordered our tea from High park chippy via just eat. Delivery always arrives early apart from a Saturday night when they are obviously very busy. The food is fresh and of good quality and we both have our favourite meals.

Very quick with their orders, only live round the corner so it's not far to collect! Lovely food and the staff always talk to you when you go and collect your food

Avoid this place if you value your taste buds. Ordered fish & chips and sausage & chips and wish i hadnt bothered. Food was lukewarm by the time i got it home. Chips were mainly brown, crispy and tasteless. Fish smelt very strong and was so old i think Noah caught it from the Ark. Used to be a pretty decent chippy but not anymore.

Excellent as usual, never a problem 👍👍

One of the best Chinese around here. Think they have altered the menu, couldn't find my usual order, but managed to find the same sauce which tasted a little different. Still good food definitely recommend.

The food was cold , the meal was discussing my son refused to eat his , i did try and eat some and my husband said that we are never to order from there again. I would say more them half went in to the bin .

Absolutely yummy. Best ribs ever

Delivery on time but food wasn't great... chips left a funny aftertaste, 'chefs recommendation' chicken in red hot sauce was just like chicken in tomato ketchup with some bits of veg scooped what I could off my plate and just ate the rice, beef satay; sauce tasted ok but some of the beef was cold? All in all majority went in the bin

ordered 3 large chips. only received 2. peas were not mushy, but quality of food was good.

Stunning food. Never had a bad meal. Will continue to use!! Brilliant service too.

Don’t like to write this but that is the worst Chinese I have ever had, most of it I just haven’t touched, fatty greasy ribs, a whole slice of bread as sesame prawn on toast dumped on top, rubbery noodles and very chewy meat. I will never order from here again.

Great all round, never fails this chippy !! All round 5 stars 👍👍

Food tastes fantabulous! I would highly recommend

We collected instead of waiting for our delivery time of over an hour. We didn’t get a refund on delivery charge and a bag of chips was missing off the order, We put this down to being a busy Saturday night. The food was lovely just a shame about the service. We will try again though.

Delicious,, think I've found my new chippy to eat from

Food was ordered at 7.55pm, delivery time stated was 8.40 then changed to 9.00 but it was eventually delivered at 9.16.....no apology or anything

the request for extra vinegar on the chips was ignored and then when we asked for another one it was still very plain. the chips were terrible.

chicken Kim do was lovely but the beef in the fu yung was very chewy and rubbery. Not nice at all. Such a shame as the rest was good.

Food arrived on time, there was lots of it and it was reasonably tasty

food good as always, delivery 40mins late, would still recommend

Main meals well below par. Pretty tasteless. Very small portion of chips which weren't very nice. Fried rice curry sauce and crackers ok.

Nice food. Delivered on time. Will order again

great food will definitely order again

Fast delivery, food piping hot and delicious! Recommended

Never any doubts for the food and service from here 5* every time.

Never any doubts for the food and service from here 5* every time.

Horrible chicken used in the sweet & sour , had a cheap taste and seemed to ignore the sour bit of the sauce! Salt& pepper ribs smelt off so didn't even attempt. Chips and gravy were yummy .

Horrible chicken used in the sweet & sour , had a cheap taste and seemed to ignore the sour bit of the sauce! Salt& pepper ribs smelt off so didn't even attempt. Chips and gravy were yummy .

Food arrived late and the chips were cold, so my son wouldn't eat them. Waste of money

Food arrived late and the chips were cold, so my son wouldn't eat them. Waste of money

Fantastic food, best Chinese we have had for a while. Will back soon!

Fantastic food, best Chinese we have had for a while. Will back soon!

Food is always good from here 5* only downside as I ordered prawn crackers that I was charged for but they didn't send any with the meal. Other than that fantastic as always can't fault them.

Food is always good from here 5* only downside as I ordered prawn crackers that I was charged for but they didn't send any with the meal. Other than that fantastic as always can't fault them.

Tasteless soup Greasy chop suey roll Probably worse ribs I have ever eaten Simply not good enough

Tasteless soup Greasy chop suey roll Probably worse ribs I have ever eaten Simply not good enough

Took 90 minutes to deliver ( when was estimated 60 minutes) I had then ten minutes to eat before rushing out to work !! when arrived was missing two items. Driver very nice and apologised and refunded me. Phoned establishment to convey my complaint. They apologised, excusing themselves saying they were very busy and forgot, They could have however called prior to delivery and at least offered an alternative ?!! This left some of our family with only part of a meal !! Disgrace !! Wouldn't order again from here.

Took 90 minutes to deliver ( when was estimated 60 minutes) I had then ten minutes to eat before rushing out to work !! when arrived was missing two items. Driver very nice and apologised and refunded me. Phoned establishment to convey my complaint. They apologised, excusing themselves saying they were very busy and forgot, They could have however called prior to delivery and at least offered an alternative ?!! This left some of our family with only part of a meal !! Disgrace !! Wouldn't order again from here.

great food. terrible delivery time. waited over an hour and a half for my delivery.

Great fish and chips. Highly recommend.

great food. terrible delivery time. waited over an hour and a half for my delivery.

Great fish and chips. Highly recommend.

Never a problem with this place always spot on food happy staff and great service 5* every time!! 😊👍

Never a problem with this place always spot on food happy staff and great service 5* every time!! 😊👍

Delicious fish and chips and good sized portions. The food was 20 mins late, but a member of staff phoned to let me know and was very apologetic.. No complaints here!

Delicious fish and chips and good sized portions. The food was 20 mins late, but a member of staff phoned to let me know and was very apologetic.. No complaints here!

There is no reason that a delivery should take over two hours to come.

There is no reason that a delivery should take over two hours to come.

fast delivery, great food. fabulous service. thank you. 😊👍🏻

fast delivery, great food. fabulous service. thank you. 😊👍🏻

Hit an miss with this place some times its nice sometime its thrown in the bin. Reccomend if anythink box meals seem nice enough. Chips are worst iv had as a chippy goes. But ok

The Chinese food was very nice but the chips tasted refried and i do have experience in chip shops so im 90 % sure they were which was a bit annoying as my daughter doesnt eat Chinese but was looking forward to her chips n jumbo sausage i would reorder again mayb but wouldn't b 1st choice 🤔😑😶

The Chinese food was very nice but the chips tasted refried and i do have experience in chip shops so im 90 % sure they were which was a bit annoying as my daughter doesnt eat Chinese but was looking forward to her chips n jumbo sausage i would reorder again mayb but wouldn't b 1st choice 🤔😑😶

TERRIBLE!!! Ordered chow Mein with special request of no Prawns. Order arrived FULL of prawns. completely inedible.

TERRIBLE!!! Ordered chow Mein with special request of no Prawns. Order arrived FULL of prawns. completely inedible.

Pedimos 1 entrantes 2 comidas 1 horas de entrega. Olvido de patatas fritas. ¡Era de arranque en frío. ! Llamó me dijeron que hacer pedido fresco. Pero tuvimos que anteriormente bolsa. Nuevo Orden llegó. todo bajo el preparado. El orden 1 calle de distancia con ellos. Dios mío. espero que no entregar nuestro 1 oder calle a alguien. . No volveré allí de nuevo. .

Nice food but paid for salt and pepper chips and never received them :(

chop suey rolls are second to none but the standard of the other food was poor, use this place now and again but standards have dropped so avoid using high park as much now which is a shame because it used to be great.

Nice food but paid for salt and pepper chips and never received them :(

chop suey rolls are second to none but the standard of the other food was poor, use this place now and again but standards have dropped so avoid using high park as much now which is a shame because it used to be great.

Proper good chippy. Consistently good

In my top 2 chippies in Southport

We ordered from this restaurant after hearing good things from a couple of reliable sources. We were impressed with the menu and found it easy to chose what we wanted. The downside to this food order, was the delivery. It took well over the time specified and to make it even worse, we didnt even get a complimentry bag of prawn crackers!

We ordered from this restaurant after hearing good things from a couple of reliable sources. We were impressed with the menu and found it easy to chose what we wanted. The downside to this food order, was the delivery. It took well over the time specified and to make it even worse, we didnt even get a complimentry bag of prawn crackers!

Proper good chippy. Consistently good

Going downhill, used to love this place but standard has dropped massively, rubbery chicken, no flavour, majority of our order was over cooked

Starters were bit dry and chips were soggy but the main meals were absolutely delicious! Delivered really quickly and service was fantastic, they even called when they couldn't find our address.

Going downhill, used to love this place but standard has dropped massively, rubbery chicken, no flavour, majority of our order was over cooked

Order went through at 19.01, 19.50 delivery time given, then changed to 20.20 for delivery. Order actually arrived at 21.10 & then the meals were not as requested as had onions in when we started no onions & the chips were cold! Will not order from here again

Order went through at 19.01, 19.50 delivery time given, then changed to 20.20 for delivery. Order actually arrived at 21.10 & then the meals were not as requested as had onions in when we started no onions & the chips were cold! Will not order from here again

Always the best! I order every week :)

Starters were bit dry and chips were soggy but the main meals were absolutely delicious! Delivered really quickly and service was fantastic, they even called when they couldn't find our address.

Delivery was late. And as meal was incorrect but food was excellent.

Delivery was late. And as meal was incorrect but food was excellent.

Late. Very late with no update. I think they only sent the food when we rang to tell them.

Late. Very late with no update. I think they only sent the food when we rang to tell them.

Good cold and took 2 hours to get here - won't be ordering from here again

Good cold and took 2 hours to get here - won't be ordering from here again

Food was half an hour late. Forgot an item then very rude manager. Will not use again still very upset on how I was spoken to. No need for poor service and bad manners

Food was half an hour late. Forgot an item then very rude manager. Will not use again still very upset on how I was spoken to. No need for poor service and bad manners