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4.0

Based on 2.276 opinions finded in 1 websites

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Nº 387 in 654 in Perth & Kinross

Nº 106 of 176 British in Perth & Kinross

CUSTOMERS TALK ABOUT DISHES WITH..payjamoldmustsoupcreamlemonchocolatecoffeecarrotcakeeggcheesesandwichsaladfruit
Score

comment_iconOpinions

Booked an afternoon tea for my wife and I and we were not disappointed. Absolutely amazing service and great food. Clear explanation of a range of teas and what was included in the package. Home made savouries and sandwiches were first class. Could not eat all the cakes and they kindly put them in a box to take home. A lovely treat. Excellent staff , service and food. You must visit this place to appreciate the hospitality and food.

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bigal632018 . 2024-10-27

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After walking to the town from our hotel about a mile away, we decided we needed a much needed drink. We happened upon here and were glad we did! After being seated we chose Earl Grey for me and an Americano for my husband, with a slice of Red Velvet and Carrot Cake. Both the drinks and cake were excellent, and we soon had drunk and eaten them....the slices were so large we skipped lunch, so good value for money. The staff were funny and friendly, and the price was very reasonable. Great tea room find!

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Helen H . 2024-10-25

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What a little gem! Hettie’s is a lovely cafe in picturesque Pitlochry. We called in for lunch and despite being very busy, we were seated quickly. The main lady knows how to run a business! She was friendly and efficient and seemed to know exactly who needed what, when - quite a talent! In fact all the staff were fab. The food came quickly and was tasty. All in all a great experience! We’ll be back when next in the area. Thank you Hettie’s!

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DayTrip48718 . 2024-10-18

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Fantastic lunch trip as usual! Good prices, fabulous service, and amazing coffee. The staff in particular always create a wonderful atmosphere. 5 star food and cakes. Too many good things to mention but if you get the opportunity to go, GO! Special thanks to Stacey and Andre who always do so brilliantly out front. Will be back very soon!

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Frankie . 2024-10-06

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What a lovely place .Soup was lovely ,cheesecake and coffee delicious. Nice atmosphere and some very nice art work .Well worth a visit.

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Jean D . 2024-10-01

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It has been many years since we were last here, but it has always been a good experience stopping off for lunch on our journeys north, and again it did not disappoint. The sandwich & panini were lovely, and the cake and scone topped if off nicely. We were stuffed by the time we were finished. They also do a fantastic properly made milkshake!

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colinangusmackay . 2024-04-13

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We happened on this place on a day trip to Pitlochry and we were all delighted with the choice of food! The staff are super friendly and my wee one was pleased with the GF range for coeliacs. Thank u for a wonderful lunch!

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LYNNE T . 2024-04-10

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A great tea room - the cakes were delicious. Wide selections of teas to pick from. The staff were all really friendly. Portions are very generous.

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jessicahP8510OA . 2024-04-06

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This is a gem of a place, lovely coffee, toasties and cakes and the service from the three ladies was absolutely first class. A friendly and homely atmosphere. Don't visit Pitlochry and miss this experience.

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G4951RMdonaldm . 2024-03-25

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We thoroughly enjoyed Hettie’s Tearoom, we went in for a Coffee and Cake. We enjoyed the Hot Chocolate and Cream, Tea and two massive slabs of Carrot Cake and Victoria Cake which we enjoyed. We will certainly recommend and return again in the future.

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135alisterm . 2024-03-21

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Lovely wee place. Our stop-off on route to our hotel on my birthday! The T shirts said it all really, 'delivering happiness' ...couldn't agree more! We'll be back!

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Edward L . 2024-03-06

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Lovely spot with fun staff. Love their house tea. The pink Cole slaw will be made next in Florida! Love you Scotland. 100% recomend.

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Ssppsss11 . 2024-03-05

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Staff lovely,however the lemon cake,Scone were very poor. Also the tea was one of those strange flavour teas.Sorry but not for us.

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timsE353VH . 2024-03-02

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Went here on Friday 1st of march wife ordered lentil soup she was very disappointed very watery I order a cheese and ham panini which only one side was toasted and other side soggy one slice of ham with hardly any cheese will not be back

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james s . 2024-03-01

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Stopped in Pitlochry for a coffee to a nice and very busy cafe Very charming welcome by the owner suggesting to try her recipe of fruit scones Fruit scones the best ever Cappuccino was delicious Well made That's why the cafe was that busy Definitely will be back

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Skurro71 . 2024-03-01

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We popped into Hetties for coffee and cake and were not disappointed. The welcome was warm and friendly and we were passed the menus and had our order taken without delay. The quality of the coffee and cappuccino was excellent and there is a good choice of home baking. The only reason I have not awarded 5 stars is at almost £12 for a coffee, cappuccino and scone prices are at the top end of the scale.

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Bill D . 2024-02-28

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Wonderful experience and the food was very good we will definitely go back again. The staff were excellent and they made us feel welcome and at ease.

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shonae852 . 2024-02-25

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Popped in for some coffee and cake. A cute little place but poorly laid out tables and a bit crammed. Ordered X1 coffee X1 hit chocolate and X2 slices of cake, our drinks came pretty quickly but then had to wait 10 more minutes for our cake.. would have been nice to get them together, especially when it's literally just slicing cake and plating it... The coffee and hot chocolate were very good, the cake was very average and no better than you'd buy from any supermarket. £21 for 2 drinks and slices of cake is pretty steep and you'd expect better quality. The menu was very extensive.. especially if you're a tea drinker, dozens of options. Coffee 5/5 Cake 2/5 Service 3/5 Value 2/5

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WanderlngScotsman . 2024-02-16

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Went to this place for some lunch,looked at the menu and did look pricey but was Pitlochry, was looking forward to a cheesy and Ham Panini but when it arrived, wasn't even a panini,it was warm bread with one slice of Ham and a small amount of cheese and wads also soggy on the bottom ,came with a few Crisps and salad not worth 10 pounds,cakes were good to compensate but for paninis ,cake and tea ,32 pounds is steep,especially during a cost of living crisis,was going to complain but was so busy at the till don't think i could be bothered.

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markcE2805FM . 2024-02-16

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We had a short stop in Hetties for coffee and some morning breakfast rolls. My daughter had a chocolate milkshake which she very much enjoyed. Staff were attentive and friendly. We got some cakes to take back to our hotel, the vegan carrot cake was lovely and the Oreo cheesecake was huge. Would visit again.

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catriona k . 2024-02-13

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Didn't put the friendly into dog friendly! We went with our 14 week old puppy who had never been anywhere like this, so we were planning on carrying him to our table but were told off like nasty school children. 'Dogs on floors' was the...

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Diana987 . 2024-02-12

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Booked a table online on 3 Jan 2024 for 6 of us who were visiting Pitlochry on 27th Jan. we like to get a visit to Hetties when we visit Pitlochry. I was called that same day to say that Hetties would be closed but...

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Anne H . 2024-01-30

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We ate lunch here twice. The food was fine; the tea and scones were excellent; the service was good. It’s a solid lunch choice.

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Meryl S . 2024-01-05

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Back again to hetties once again lovely food delicious gluten free scones whenever I am in Pitlochry I will always call in to hetties tea room

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123holidaylover . 2023-12-19

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So popped in here on sunday for our 1 1/2 hr drop of at pitlochry, staff were very attentive, espexially a young man called brody, whos customer service skills were outstanding, tea and scones were amazing, and was lovely experience

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Maria K . 2023-12-13

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Popped in for a takeaway and couldn’t have made a better choice,Chicken mayo sandwich and fries were excellent as were the staff would highly recommend You give it a visit if your in Pitlochry

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Douglas H . 2023-12-04

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Avoid at all cost. The owner is one proverbial ignorant individual that needs an attitude adjustment. Staff not much better. Very expensive and food is awful we left and refused to pay.

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aportyboy . 2023-11-28

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Omg! So glad we ignored the outside which is slightly garish , and went with what the reviews were saying. This is a wee jewel of a place . The service is fast and friendly and the food is AMAZING ! The cheesecake ( milky...

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Teen-Teen . 2023-11-28

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We have visited here only once before and second time around we were not disappointed. We had a lovely sandwich with chips, the cheese and pickle really is very good. My husband had a tuna panini. A fruit scone and butter and a slice of...

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Julia S . 2023-11-18

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Popped in here for coffee and cake to round off a lovely day out. What a mistake! Sullen staff badly in need of customer service training. Tasteless coffee and the worst scone I have ever been served. Our coffee was served in reasonable time but...

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Explorer360620 . 2023-11-13

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Popped in fear tea and scone today really disappointed the scone was really dry , they make a big point about about their loose leaf tea it arrived 5 minutes after the scone it would make sense to serve both things together it might have...

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Quest688739 . 2023-10-17

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Menu is slim pickings unless want tea and cake or a sandwich! Staff not as attentive as they used to be! Dog friendly, staff didn't acknowledge we had a dog, we had to ask for water for him, dog friendly? Hetties was always a must...

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Elaine M . 2023-10-09

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We had two sandwich and cake combo ..both delicious and lovely salad and slaw on the side ,great service as always from Hetties we are local but if you are a visitor then definitely stop here for a visit you won't be disappointed 😋

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Teresa H . 2023-10-09

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The cakes look fantastic and it is a pretty place and quite comfortable. It is also very busy and the menu set up for the ease of getting people through the door and out as quickly as possible. The food is ok - it all...

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boxesandboxes . 2023-09-30

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We came here for breakfast one morning of our stay in Pitlochry. We had scones and coffee, both were very good. The service is good and it's got a nice atmosphere. I'd come again.

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David C . 2023-09-25

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Very local tea house, provides the local experience you want. Good tea and coffee accompanied by sandwiches and pastries

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Ronen N . 2023-09-17

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This is a must stop place. It is lovely! The teas are beautiful. The sandwiches are amazing. The cakes and cheesecakes are sinfully delicious. Friendly group running it including Hettie's mom who is beautiful.

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gadessa3 . 2023-09-13

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The person who owns or runs that place needs to retire. I thought that attitude was well behind up. She makes the place really uncomfortable. Perhaps it would be best if you were behind the scenes washing dishes and leave customer engagement to the younger less bitter employees. Changed our mind and just left with takeaway.

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O9617DZmartina . 2023-09-12

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Booked Hetties after taking my partner Canyoning for his birthday just down the road. So happy we did. Had mentioned on the booking form that it was my partners birthday and asked if I brought a candle could they pop it into his cake. I forgot the candle and didn't think much more of it until staff came out singing happy birthday with a candle in his scone! He was both mortified and grateful 🤣 Food was 10/10, the hot chocolate and coleslaw both to die for, I couldn't finish my lunch but took it away in a box for later. The staff really make this place extra special, from the lovely young server we had to the owner who chatted away to us, just a really lovely place. We will definitely be back. I'd make sure to book though as they get extremely busy (I can see why!) Thanks again for the surprise :)

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H M . 2023-09-11

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Was there on Wednesday gorgeous little place. Afternoon tea lovely and what a choice of teas. The owner asked if it was a special occasion and we said my cousins birthday. When the cakes came she sang happy birthday to her and even produced a candle.

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70catherinef . 2023-09-08

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This awesome cafe is amazing and delicious,i had the Cafetella Espresso,coronation chicken panini with salad and red cabbage coleslaw,dessert was Jaffa cake cheese cake,absolutely loved it all

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Lee w . 2023-08-27

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Stopped in for a soup and sandwich while meeting my dad in Pitlochry. Hettie's was recommended by one of the train station staff and it didn't disappoint. Lovely welcome, our waitress took time to explain the menu, the offers and the facilities on site - just taking that extra moment made all the difference. Food was great, milkshake was amazing and prices fairly reasonable considering we were visiting in the height of the tourist season. Will definitely return!

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C60VBjohnc . 2023-08-23

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Endroit incontournable pour le tea Time Tout simplement parfait. La gourmandise n'est plus un vilain défaut ici

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jocelynemahin . 2023-08-21

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Excellent service, food and drinks. Grandson ordered jumbo milkshake, the largest shake he's ever seen, which he really enjoyed. I had a panini with a huge traybake portion for an extra £1. Tea came with an egg timer and someone explained it was to know...

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Tina F . 2023-08-18

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I went for a takeaway lunch for convenience, as I have done on the odd occasion when I am disorganised. The sandwiches are fine - freshly made and fresh bread and tasty enough. And some of the cakes are also nice. It is about personal...

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Isabella D . 2023-08-04

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Overrated and overpriced!! Rude lady shouting at American customers, if there was a problem with their food!! Could benefit from a real good clean! The Menus were filthy!! Waitress staff are in need of customer service training, as well as to speak basic English!! We...

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tottymo . 2023-08-03

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Lovely vibrant cafe. We just had the scones but the choice of cake looked amazing. I did have the all in hot chocolate which was a great experience! It’s a good idea to book in busy periods.

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N7342OTkarenm . 2023-07-23

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Ate here with my mom. She had the soup of the day (broccoli) and I had a cheddar and ham sandwich. Both were delicious! Service was prompt and staff friendly. Would definitely recommend.

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736juliep . 2023-07-12

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We were gifted two afternoon teas as a Christmas present from family who had visited previously and have only now had the opportunity to visit. Simply excellent all round and highly recommended if you are in the area. Dog friendly however care is taken that...

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KenzieLondon_UK . 2023-07-11

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My sister and law and I stopped in for a strong cup of tea and to try the Victoria’s sponge cake. Both were excellent. Generous portions and all the cakes, pastries and scones were lovely.

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SandraDee_22 . 2023-07-09

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What a strange place. In at 10.30am and asked for breakfast roll, bacon and the like as was told they don't do, if I want that type of food go across the road to Mortons!! Did have tea and sponge cake that wad really good...

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Roberta H . 2023-07-08

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Unfortunately it was much better in the past. We had an afternoon tea a few years ago when we stayed in Pitlochry. The location was renovated since than but it become cold and not Cody anymore. The afternoon tea itself was good but it was...

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VioletteMauerblume . 2023-06-22

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The perfect tearoom! Excellent selection of teas & homemade cakes, which were surprisingly light & fluffy. Would highly recommend.

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827malcolmw . 2023-06-20

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Oh my! Whilst strolling around Pitlochry, the cakes in the window caught my eye. We decided that we could be ready for a cup of tea and maybe a bit of cake. We were shown to a table, given the menus and told about the...

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mrsagmercer . 2023-06-05

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One of the last stops on our tour of the Highlands with Hairy Coo (see separate review). Our driver/guide called the restaurant from the road to let them know we'd be arriving and to prepare for a group of 16 people. Despite being very busy...

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mforkner . 2023-05-31

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We had panini combos which was a delicious choice .Panini cane with salad, a few crisps and a delicious pink coleslaw. I chose crunchie cheesecake for my combo. . . Oh my word, melt in the mouth yummy. All the family found a food choice...

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187mumof3 . 2023-05-30

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We had very filling sandwiches which came with salad and crisps. For just a few pounds more there was the option of having chips or a bowl of soup. Everything was clean and the staff were very friendly and helpful. Well worth a visit..

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jennifersK6704SW . 2023-05-23

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Have been a few times now and it is always a great experience. All the staff is very friendly. We always have soup and a sandwich/panini and then get some cake to take away and have never been disappointed. This place is always busy so...

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Gamalam . 2023-05-09

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Un tea time s'imposait dans cet établissement où nous avons déguster des gâteaux faits maison et à la décoration atypique...

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734clauden . 2023-05-08

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Absolute gem of a place atmosphere amazing busy wee tea room but the staff so friendly and happy . Great selection of tea's and cakes thoroughly enjoyed it wish there was a Hetties near me . So glad we waited for a table to become...

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Teresa B . 2023-04-29

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Think we were lucky to get a table in this very busy tearoom. A huge selection of teas was on offer, maybe better than the coffee? Massive cakes, cheesecake was very tasty, millionaires was pretty good. Definitely worth popping in past.

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AbClare . 2023-04-14

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Where to begin - such an incredible tea experience! A huge selection to choose from and tea is brought out with a timer so that it is perfectly steeped. The creamy coleslaw is a delicious side with the paninis/sandwiches - definitely don’t miss that. The...

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Kaylah H . 2023-04-11

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Yes it is very busy and you might need to book or wait for a table. The food is all freshly made, the staff are all friendly and they cater for all allergies. I had the cheesecake and it melted in my mouth and I...

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Heather S . 2023-04-11

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Some really exciting and unique combinations of flavours and cakes on offer, especially if you have a sweet tooth!

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J S . 2023-04-01

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We always visit Hetties tearoom while up north, it's a must on our list of things to do. Today was rather disappointing the place didn't have the same ambience as it normally does and its a big part of the experience for us.

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Elaine M . 2023-03-16

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A lovely tearoom with a fantastic tea menu and a great selection of cakes with friendly staff. We very much enjoyed out visit.

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shonar844 . 2023-03-08

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We went to Scotland on holiday and stopped here for food and coffee, it was a very popular place, and the food was good, The service was very good. And Hettie was very friendly. Wish i lived closer!.

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terri c . 2023-02-25

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Love Hetties tea room! Amazing scones and food!! Staff are so welcoming and so helpful! We love coming here when we’re in Pitlochry! Everyone should go and experience this wonderful tearoom! Cakes are amazing too !

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Z535IUrebeccaw . 2023-02-20

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Lovely when we eventually got a table. Don’t get me wrong the tea room s lovely but you really need to book. The staff are very friendly , service was good. Food was good and there was a wide selection of teas. Would definitely go...

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fandabidoze . 2023-02-20

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The girl behind the takeaway counter called Justina needs some serious customer service training, she should have never made it to the front of house. Rude and full of attitude - when asked about what’s available for takeaway as none of the cakes were sign...

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oskarweddingplanner . 2023-02-12

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Been out for a drive and just fancied something warm and tasty.happened by Hetties as easy to park and if honest first place we saw other than a Greggs down the road. okay saturday and a small queue(that is usually a good sign of decent...

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daviwest . 2023-02-11

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fantastic little place had to wait on a table it was that busy but was well worth the wait cakes were amazing

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jamesgH5358SB . 2023-02-09

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What a brilliant little tearoom this is. Great coffee and cakes. We were only popping in for a coffee and ended up ordering food, coffee and a cake. The panini was brilliant. Chipotle chicken and perfectly done. My wife ordered the homemade sausage roll and...

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RossDeMon . 2023-02-05

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I visited this lovely cafe with my 7 year old and husband for lunch. I was last here 5 years ago and it was lovely to be back. The staff are super friendly and welcomed us in as soon as we crossed the threshold. The...

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LRWaddell . 2023-02-04

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What a lovely place. We are q family of three with one adult with a dairy allergy and gluten intolerance. The staff were so helpful pointing out what could and couldn't be had. We had sandwiches which were delicious and 2 pots of divine tea....

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katrH843YA . 2023-01-28

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Warning - this is dangerous territory! The cakes are stupendous. All home-made, apparently. And lovely staff, especially the lady in charge (whom I assume was Hettie). Highly recommended.

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David C . 2023-01-16

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We visited Hettie’s for a coffee and cake during our first visit to Pitlochry. There was plenty of homemade cakes and the staff were very friendly. Our coffee and cake was delicious. We want to visit again for lunch as the menu looked great!

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Natjayde14 . 2023-01-06

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Called in here for a bite to eat on New Year's Eve afternoon. Very welcoming and friendly staff. Great choice on the menu, served with a smile. Nothing was too much trouble. Will definitely be back when we return to Pitlochry.

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JayneWoroch . 2023-01-04

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Visited with my family member from abroad. They asked to go to hetties as they’ve been there before (previous owner’s time) and were really happy. Went there to celebrate their bday. We were welcomed by the new owner, me think, got a table in a...

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MatBoZw . 2022-12-31

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I love a good tea so was lured in by that. It was a good decision - they have a great selection of teas, along with some for sale. Can't remember the name of what I had but it was their own blend and it...

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traceymQ8454GY . 2022-12-19

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Had a snack here ,very friendly staff , lovely teas, and snacks .good value for money the broccoli soup was excellent

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domrepdiva . 2022-12-15

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Hetties has always been a go to when we visit Pitlochry but this time the visit was excelled by the wonderful menu presentation from Young Brodie (that lad’s going places). First day we had hot food with generous proportions and excellent quality. Second visit was...

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Marc S . 2022-12-14

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All of our food was served on chipped plates, the young waiter didn't really have a clue what was going on at any point (he asked me if the chips were gluten free....?). The panini's were not the best unfortunately. It's not all bad though,...

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Craig J . 2022-12-11

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Visited today and had a great lunch. The staff were really friendly and n othing was too much trouble.

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2851janet . 2022-12-07

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What a find! The staff were really friendly and super efficient. The choice on the menu was great - so many types of tea, coffee and cake. The food had big portions and was really delicious. I would be there every day if I lived...

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Elginstar . 2022-12-03

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I love Hetties. Their tea is really nice and the food is lovely. Especially the cheesecakes. But do something about the staff. They act like they are working in a city centre Starbucks and not a wee cafe in rural Perthshire. Flying around at 100...

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Z7347EBstuartm . 2022-11-29

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I stopped here with a friend while shopping in Pitlochry. The staff is extremely welcoming and quite funny. There is a great selection of desserts and teas. It was a perfect stop on a rainy day.

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Shashi B . 2022-11-20

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First time for me at Hetties and thoroughly enjoyed it, really friendly and helpful staff and the tea and scones were superb.

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pbruce767540 . 2022-11-10

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A very busy tearoom. Tried a couple of times to go but often full. Excellent selection of teas (loose leaf), delicious. Fresh sandwiches and panini's and hubby enjoyed his cheese scone. A bit loud inside (not a quiet room) but good atmosphere

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Jane M . 2022-11-08

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Did not book and as 6 people were waiting to enter we thought we wouldn't get a table, but staff couldn't have been more helpful, we had soup of the day, tomato and panini with roasted Mediterranean veg & pesto, it came with a lovely...

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416unag . 2022-11-06

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Was very excited to enjoy some quality food from Pitlochry and was met with disappointment, milkshake made me sick and the cake was overpriced , wish I went to another place,

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V7284DXseanp . 2022-11-06

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Lovely tearoom! We ordered a full afternoon tea set. I really enjoyed the vibrant feeling of the place, the decor is fun, the tea-set is delicious and the staff are very friendly. I was kinda full after finishing the savoury, need to ask for boxes...

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Lokgula . 2022-11-05

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Absolutely Spot On. Lovely service, good food, great in house tea & coffee choice. We found a new treasure in Pitlochry, well be back again. Thank you.

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RoninScot . 2022-11-05

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Hettie’s tearoom was recommended to us by friends, who had holidayed in the area, and kept returning. Despite their rave reviews, we did wonder in advance if it was possible to be ‘that good’. We needn’t have worried. The tea selection and quality of food...

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GillyG18 . 2022-11-04

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Dropped in by chance. Wonderful busy place. Service with a smile, polite and welcoming. Food delightful. If you like cake there was plenty to choose from. Will visit again when we next travel in the area. Thank you.

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127AnnE127 . 2022-11-03

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An amazing welcome and went over the top to find us a table!!! Service first class and friendly. Food sumptuous and home made. And the home made sponges and cakes truly amazing!

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LightPacker817610 . 2022-11-03

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A favourite cafe but sometimes busy and not easy to get a table. Absolutely lovely food and a great team who look after you. Definitely on our return list.

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waldorf53 . 2022-10-30

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warm welcome and good food & drinks, but felt pushed out the door, we hadn't finished our coffees and we were reminded on 3 occasions we could pay on the way out by the 2 male servers and told our table number, a great wee...

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Garry R . 2022-10-29

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We went for lunch on a recent visit to the town with friends. Unfortunately we hadn't booked but were offered two separate tables which we took. We had the homemade soup of the day and scone, but it came with bread as well. We didn't...

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Irene C . 2022-10-29

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Had a family lunch here. The place was very busy and yet, Claire, the owner took time out to chat to us and show us photos of her lovely dog. We had some specific dietary requirements - gluten free and vegan. All the staff were...

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Juliette D . 2022-10-27

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