Based on 12 opinions finded in 1 websites
Based on 12 opinions finded in 1 websites
Nº 644 in 748 in Harrogate
Opinions
Staff had no idea which foods were gluten free. Disappointing as it advertises gluten free options and is in a hospital so should understand the importance of allergy labelling.
Pam W . 2024-07-10
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The restaurant is excellent, the food is very good value and there is plenty of it. The staff are very good too, its a credit to the hospital.
Dave G . 2023-12-15
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Had an excellent simple lunch here - jacket potato with tuna - at very reasonable price. Well cooked and hot.
John E . 2023-08-05
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Charged over £10 per head as visitors during an outpatient visit for inadequate frozen lasagne and chips which were being pretended as made fresh. All catering supply garbage. Aggressive/ threatening service on 5/7 occasions. Even the hospital staff now seem to completely avoid the food except sandwiches.
mostlyskipp58 . 2023-06-21
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I've visited Herriot's almost daily since 2010 when I started as a staff member in the Hospital (non Herriot's staff) I've found Herriot's to be brilliant, the staff are lovely the food is great, there is always a good choice, you can have a full breakfast if you want or simply a fried egg sandwich, or some cereal. Or I go at lunch time for a full dinner, soup, jacket potato, or even on a theme day such as pancake Day, or most recently the American 4th July celebration theme day was held. There is also a salad bar open during the week and pre covid a fresh Sandwich bar also but there are still sandwiches available. I find the price to be quite reasonable and the staff although some days rushed off their feet will still give you a smile, it looks to be a very demanding and busy role. I like that there is an option to have the food in a box to takeaway and you don't have to be HDFT staff to ask for that, just simply ask! All in all Herriot's is usually my choice of food source. Thank you!
Corinne D . 2021-07-24
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Second year that we gone for a pre Christmas family meet up. Once again we had very enjoyable meal in friendly surroundings. The adults and children all enjoyed their food and the service was spot. Especial big thanks to Sarah who took care of us!
Richard L . 2019-12-07
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What a fantastic place. Friendly ,helpful staff. The food looks great . Clean and tidy. Ideal when taking a break from the ward. Well done Harrogate Hospital. Oh i forgot i had a coffee and sandwich and macaroon. Great value . I even got a member of staff singing yesterday by the beatles.
Dependabledave2015 . 2019-06-22
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As regular visitors to the hospital for treatment ..if appointment is around lunchtime we always go to Herriots for lunch . Find it is good value ..plenty of choices and friendly helpful staff. It’s good home cooking and daily toast is very good .
John F . 2019-01-04
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Not being a member of staff but a visiting professional, I have visited this restaurant countless times over the last 26yrs. I have been in this restaurant for meals at all times they serve - particularly breakfasts. The menus are varied and the quality - and quantity - of food offered is always of a high standard. Staff friendliness is always high. Very recommendable
David B . 2018-08-11
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We work at the hospital and as a treat my 3 colleagues and I had the luxury of a half hour lunch break so decided to have a Sunday lunch treat.The staff are always polite and as helpful as they can be but it was dreadful!By the time we had waited in the queue(only one person serving) then waited at the till queue(only one person serving)our lunch was'nt even luke warm,the 'cauliflower' cheese was inedible and consisted of cold grey sludge with huge congealed 'slabs' of bright orange processed cheese but not one bit of cauliflower,cold greasy 'roast ' potatoes and a very sad tough Yorkshire pudding!It was'nt cheap even with staff discount and we certainly won't be doing that again.
Lynne J . 2017-08-25
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Eran las 9:30 Miércoles 12 de julio. El restaurante, que tiene capacidad para más de 60 personas, siendo una gran área había 4 personas. Pedí el desayuno, dos salchichas, tomates, champiñones y tomates tenía un gran macizo lleno de grasa con los champiñones, los tomates eran frías y la salchicha quemar en uno de sus lados, es decir, nunca tocado cuando se cocina. Este tiene que ser el peor desayuno que he tenido y creo que es un hospital? El jips me dio toda la mañana. Evitar a toda costa, el hecho de que casi nunca se abre ayuda. El servicio también era abismal.
LordMilton . 2017-07-12
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I chose chicken+chips for my first course. The chicken was adequate to good. I chose eves pudding for my sweet. This was very good to excellent.
peterwdn . 2017-03-10
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Herriots is above the level of a cafe or canteen. It is a bit clunky, 90% used by the hard working hospital staff. But Herriots offers good range of affordable meals from a self service buffet style counter. It opens at 07:30 until 11:00. Then reopens at 11:30 for lunch. Then closes at 13:45. Evening meals are available between 18:00 to 19:45. Herriots provides good quality food at affordable prices. A hot breakfast can be had for under £3. The lunch menu includes the seven-day carvery meal deal is a firm favourite among patients and staff, and vegetarian options are always available.
Lord M . 2017-02-21
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166 Opinions
The service is terrible. The restaurant staff were too busy worrying about the take away orders to do anything for us. We helped ourselves to napkins and plates. The belt had no plates on it as we arrived which did improve and the kitchen staff did their best to respond to our request ! Expensive too.
379 Opinions
Oh. My. GOD. Let me tell you about my night at this pub in Knaresborough because, honey, it was an absolute disaster – and not the fun, reality-TV kind. No, this was the kind of drama that would make a telenovela look like a casual tea party. I sauntered in, thinking I was about to have the night of my life – and with this face, why wouldn’t I? The place was cute enough, I’ll give it that, and I thought, “This might actually be fabulous.” But oh no, darling, the universe had other plans. First off, the online ordering system was down. DOWN. In 2024! I mean, I might as well have been trying to send a telegram! The whole point of going to a pub these days is to sip a cocktail while casually tapping away on your phone, right? But noooo. Instead, I had to walk to the bar like some peasant from the 1800s. The nerve! The bar? PACKED. I could feel the wrinkles forming as I waited, endlessly, for someone to notice me. And when they finally did? They had the audacity to act like it was my fault that their ancient system had crumbled. I swear, I was two seconds away from giving them a live performance of “And I Am Telling You” right there. But wait, there’s a twist: the toilets. GORGEOUS. I mean, I walked in and thought I’d been transported to a high-end spa. Marble, mirrors, the lighting was divine—honestly, it was like a little slice of heaven in the middle of this disaster zone. I spent more time in the bathroom admiring the décor than I did actually eating or drinking. Priorities, darling. So, here’s the tea: if you’re after a stunning restroom experience, by all means, swing by. But if you’re hoping for decent service or a smooth ordering process, save yourself the heartbreak. I left hungry, frustrated, but at least with a fabulous selfie from the loo. 1.5 stars – And that’s only because the toilets SLAYED.
28 Opinions
Handy for a cuppa after work or during a shop. The cafe is situated in the simply food store and it’s clients are generally local. Good service and bright and airy cafe. Huge windows mean it gets very hot in sunny weather. No outside seating.
22 Opinions
I recently had the pleasure of dining here, and it was truly a top-notch experience from start to finish! The ambiance was warm and welcoming, perfect for a relaxed meal with friends or family. But what really made our visit exceptional was our server, Josie. She was attentive, knowledgeable, and went above and beyond to make sure we had everything we needed. Josie had great recommendations from the menu and made us feel so well taken care of – her service truly elevated our experience. Every dish was fresh and flavorful, and the entire staff created a friendly vibe. Can’t wait to come back soon!
1062 Opinions
Eight of us visited The Kestrel for lunch. We were greeted and shown to our table immediately. The room was lovely and warm with a nice atmosphere. The waitress was friendly and efficient, she brought crayons and a puzzle page, for my grandson without being asked. Some of us chose the Christmas menu which was available without ordering in advance. We all had two or three courses and everything was nicely cooked and presented. Hopefully we can visit again soon.