Herriot’s Restaurant in Harrogate

What has happened.? Only tip is dont waste your money. I have used this restaurant many many times over the years and would always have said how fabulous it was. Great quality, reasonable prices, served hot and with a smile. Having experience of several Yorkshire hospital restaurants this stood out as superior to them all. So whats happened Harrogate Hospital?? I havent visited since 2021 and i wont be going again after today. Food lukewarm and dried up mashed potato etc. Nothing appealing about it. Served in cardboard containers with wooden cutlery yet charged a decent lunch venue price. A sponge and custard was served with a spoon about the size of my little finger. Impossible to eat with, would be like eating custard with a fork. A young chap went to get me a metal proper spoon and was reprimanded for doing so. They had run out of wooden dessert spoons. A tiny coffee spoon is no good. Chicken pie was so full of herbs couldnt taste anything else. Mashed potato had dried up and generic frozen diced and green beans. Very disappointed. Apart from the young man on the till who fought to get me a spoon, staff were miserable, rude and frankly shouldnt be in customer service. Opening hours have also changed. No longer any teatime or weekend service at all. Directed to the 'Bistro' downstairs which offers jackets and pasties and pre packed sandwiches in a cold cafe area with a desparate shortage of chairs. Harrogate hospital you have really let yourself down!

Staff had no idea which foods were gluten free. Disappointing as it advertises gluten free options and is in a hospital so should understand the importance of allergy labelling.

The restaurant is excellent, the food is very good value and there is plenty of it. The staff are very good too, its a credit to the hospital.

Had an excellent simple lunch here - jacket potato with tuna - at very reasonable price. Well cooked and hot.

Charged over £10 per head as visitors during an outpatient visit for inadequate frozen lasagne and chips which were being pretended as made fresh. All catering supply garbage. Aggressive/ threatening service on 5/7 occasions. Even the hospital staff now seem to completely avoid the food except sandwiches.

I've visited Herriot's almost daily since 2010 when I started as a staff member in the Hospital (non Herriot's staff) I've found Herriot's to be brilliant, the staff are lovely the food is great, there is always a good choice, you can have a full breakfast if you want or simply a fried egg sandwich, or some cereal. Or I go at lunch time for a full dinner, soup, jacket potato, or even on a theme day such as pancake Day, or most recently the American 4th July celebration theme day was held. There is also a salad bar open during the week and pre covid a fresh Sandwich bar also but there are still sandwiches available. I find the price to be quite reasonable and the staff although some days rushed off their feet will still give you a smile, it looks to be a very demanding and busy role. I like that there is an option to have the food in a box to takeaway and you don't have to be HDFT staff to ask for that, just simply ask! All in all Herriot's is usually my choice of food source. Thank you!

Second year that we gone for a pre Christmas family meet up. Once again we had very enjoyable meal in friendly surroundings. The adults and children all enjoyed their food and the service was spot. Especial big thanks to Sarah who took care of us!

What a fantastic place. Friendly ,helpful staff. The food looks great . Clean and tidy. Ideal when taking a break from the ward. Well done Harrogate Hospital. Oh i forgot i had a coffee and sandwich and macaroon. Great value . I even got a member of staff singing yesterday by the beatles.

As regular visitors to the hospital for treatment ..if appointment is around lunchtime we always go to Herriots for lunch . Find it is good value ..plenty of choices and friendly helpful staff. It’s good home cooking and daily toast is very good .

Not being a member of staff but a visiting professional, I have visited this restaurant countless times over the last 26yrs. I have been in this restaurant for meals at all times they serve - particularly breakfasts. The menus are varied and the quality - and quantity - of food offered is always of a high standard. Staff friendliness is always high. Very recommendable

We work at the hospital and as a treat my 3 colleagues and I had the luxury of a half hour lunch break so decided to have a Sunday lunch treat.The staff are always polite and as helpful as they can be but it was dreadful!By the time we had waited in the queue(only one person serving) then waited at the till queue(only one person serving)our lunch was'nt even luke warm,the 'cauliflower' cheese was inedible and consisted of cold grey sludge with huge congealed 'slabs' of bright orange processed cheese but not one bit of cauliflower,cold greasy 'roast ' potatoes and a very sad tough Yorkshire pudding!It was'nt cheap even with staff discount and we certainly won't be doing that again.

Eran las 9:30 Miércoles 12 de julio. El restaurante, que tiene capacidad para más de 60 personas, siendo una gran área había 4 personas. Pedí el desayuno, dos salchichas, tomates, champiñones y tomates tenía un gran macizo lleno de grasa con los champiñones, los tomates eran frías y la salchicha quemar en uno de sus lados, es decir, nunca tocado cuando se cocina. Este tiene que ser el peor desayuno que he tenido y creo que es un hospital? El jips me dio toda la mañana. Evitar a toda costa, el hecho de que casi nunca se abre ayuda. El servicio también era abismal.

I chose chicken+chips for my first course. The chicken was adequate to good. I chose eves pudding for my sweet. This was very good to excellent.

Herriots is above the level of a cafe or canteen. It is a bit clunky, 90% used by the hard working hospital staff. But Herriots offers good range of affordable meals from a self service buffet style counter. It opens at 07:30 until 11:00. Then reopens at 11:30 for lunch. Then closes at 13:45. Evening meals are available between 18:00 to 19:45. Herriots provides good quality food at affordable prices. A hot breakfast can be had for under £3. The lunch menu includes the seven-day carvery meal deal is a firm favourite among patients and staff, and vegetarian options are always available.