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4.3

Based on 5.478 opinions finded in 5 websites

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Nº 151 in 421 in North Hertfordshire

Nº 38 of 84 Other cuisines in North Hertfordshire

CUSTOMERS TALK ABOUT DISHES WITH..paypotatoespuddingsteakoldcookedoystersbeautifulribsfishmustporkcoffeechickenroastmeat

comment_iconOpinions

We had a great lunch followed by cocktails at the Hermitage on Saturday 7th. Great staff and special shout of to Ellis one member of staff who was particularly attentive and nothing was too much effort. Thanks Ellis.

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S S . 2024-12-10

MORE AT Google

Slightly annoying that the gratuity is automatically included.

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Pascal Bertrand . 2024-12-10

MORE AT Google

Food always good quality but service last few times has been incredibly slow. After 20 minutes ordered drinks from bar ourselves

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Jamie Smith . 2024-12-08

MORE AT Google

We had the pleasure of dining at Hermitage tonight, and it was an absolutely fantastic experience! Our waiter, Omer, provided us with outstanding service from start to finish. He was incredibly attentive, friendly, and always had a warm smile. No matter what questions or requests we had, he was quick to assist and made us feel truly welcome. A special highlight was how both Omer and the kitchen accommodated our group’s allergies with great care and professionalism. They ensured that every dish was prepared safely without compromising on flavor, which made the evening even more enjoyable and stress-free. The food was simply exquisite – every dish, from the starters to the dessert, was perfectly prepared and beautifully presented. The restaurant's ambiance is also exceptional: elegant, cozy, and inviting. Our entire group was thoroughly impressed! We wholeheartedly recommend both Hermitage and Omer for anyone looking for a memorable dining experience. Thank you for an unforgettable evening – we’ll definitely be back! Thanks Sabine

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Sabine Christine Schmidt . 2024-12-05

MORE AT Google

Wonderful venue to celebrate a special birthday. The atmosphere is amazing and the staff are so friendly and welcoming. Definitely recommend

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Carole Deeble . 2024-12-04

MORE AT Google

We had our work Christmas party here on the 29th of November. Our large table was waited on by Omar. Omar was fantastic. He was professional yet funny and extremely friendly. He also took care of those of us who were not drinking and offering us a vast selection of non alcoholic drinks and cocktails. He took great care of our table and he helped to make our evening very special. The food and atmosphere was also superb. A great place to come for a work do, we would definitely come here again.

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Tamara Moore . 2024-12-02

MORE AT Google

Great atmosphere and lovely food. Pricier than a few others but worth the extra. Few extra Ale choices would be nice.

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James Stairmand . 2024-11-30

MORE AT Google

Lovely food, bit pricey. The downside was it was really cold in there. There was no heating on, on an extremely cold evening

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Teresa Parker . 2024-11-29

MORE AT Google

Had a great night and the food was excellent, Sirloin steak was to die for. Highly recommended 👌

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Richard Swaine . 2024-11-29

MORE AT Google

Visited on Sunday for a 60th Birthday party, family travelled 2 hours from various directions - Well worth it. The young man who served us was welcoming, willing and aware of the different ages in the group and his approach to individuals tailored well. the food was excellent ( Tear & Share Lamb was lovely ) and the venue interesting. A testament to the managers of this venue. Can see us returning. Well done

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Andrew Cunningham . 2024-11-26

MORE AT Google

A really nice Sunday roast had 25 of us to serve and a great smooth experience.

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Eain Green . 2024-11-24

MORE AT Google

Unfortunately there is self-service and it is always very crowded and therefore noisy. But the coffee is excellent and the food is delicious and freshly prepared. Good selection of cakes. The ginger walnut cake was exquisite.

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Birgit Goldenbow . 2024-11-23

MORE AT Google

Been many times before but never for brunch. Felt so decadent having oysters and bloody Mary at 10am. Loved the name or the no alcohol version -bloody shame. Perfect.

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Kathryn Robbins . 2024-11-22

MORE AT Google

The Hermitage is a gem in Hitchin, offering an exceptional dining experience. The service is impeccable, the atmosphere is stylish and inviting, and the food is simply divine. Every dish is a culinary delight, bursting with flavors and beautifully presented. It's the best place in Hitchin for a special occasion or a memorable night out. While it comes with a price tag, the quality and overall experience make it well worth it.

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Thomas Howcroft . 2024-11-20

MORE AT Google

Delicious food and a lovely atmosphere, highly recommend the sticky toffee pudding!

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Kirstie Presland . 2024-11-20

MORE AT Google

Friday lunch, busier than usual, but service discreet and efficient. Food and drink v good quality, overall good value for money.

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Nicholas Dutton . 2024-11-19

MORE AT Google

Menu slightly limited but good quality food at a fair to higher price

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Howard Furr-Barton . 2024-11-11

MORE AT Google

Always like to support local businesses and Hermitage coffe bar is by no means inexpensive, but nevertheless, I wanted to support them. There were about 5 members of staff behind the counter. Only x1 food order ahead of mine on the pass. As I only ordered a plain bagel with butter, it shouldn't be long After seeing the order ahead of mine go out I waited for my toasted bagel. And waited and waited. Whilst the counter top was slowly wiped down, in order to not disturb the chat they were having. So I went up and asked for my order, stating it is only a plan bagel. A few minutes later it just happened to be ready. It was totally anemic. So pale that the lady, sat near me, just laughed. Seriously guys. You charge ALOT and the quality of your food is very good, but at these prices your services should be much better.

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Jo Stephens . 2024-11-04

MORE AT Google

Nice food, good staff lovely building. And learnt the origin of an old saying

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Mr Lee . 2024-11-03

MORE AT Google

Great place, great food, great drinks, great staff, would highly recommend

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Mark Leigh . 2024-10-29

MORE AT Google

35 minutes to get a drink to the table let alone food. 3 hours for two courses. Lamb chops were minute and over cooked not medium as advertised on menu. Disappointing as usually very good but not tonight.

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Matthew Burridge . 2024-10-27

MORE AT Google

No change of menu from a year ago. Portion size down, prices up. Starters were good, mixed main course quality and small dessert portions. Seems expensive for the whole experience. The restaurant had a good atmosphere. Some noisy children around. Can get cold near windows. Might need to ask them to increase heating. Booked online for 1215 but refused to take food orders until 1230. Service was good and attentive.

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Hyacintho Azul . 2024-10-26

MORE AT Google

I really want to like this restaurant as it’s in great setting, has an excellent menu and we’ve had a couple of really lovely dinners here. But we’ve now had two bad experiences now and I think that will put us off returning. First experience was a Sunday lunch where I had a chop that (genuinely) looked half eaten (see picture). We really thought maybe they’d given us a leftover from another plate. We alerted the waitress who took it to the kitchen but didn’t come back! By the time we got her attention again I’d finished my dinner so we asked her what the kitchen said and she said “oh yeah they said it’s not meant to be like that”. But no apology, no replacement no offer of a refund… we then had to ask for it to be taken off the bill. Second time last night involved a pork chop (again!) which looked very slightly pink (edges very pink, middle was more debatable - we thought “maybe it will be ok, stick to the middle….”) We should have asked for it to be reheated but in typical British fashion just ate half and left half of it. Since coming home from the meal I’ve spent some significant time in the bathroom. So maybe you’ll be okay at this restaurant if you avoid the pork chops!

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I Evans . 2024-10-20

MORE AT Google

We like going here for Breakfast lunch and dinner - lovely venue excellent staff and amazing grub! wonderfully prepared and cooked - have not had a bad time yet in 7 years plus! Still good loving the oyster mushroom jambalaya. Still great service too

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Dave Humphrys . 2024-10-19

MORE AT Google

Upstairs in the restaurant is lovely - high ceiling & the exposed brickwork of the old ballroom gives it lots of atmosphere. The ladies toilets (always sth I judge a restaurant by) were wonderful - very clean & pretty classy! The food was as I expected - good quality & served by busy but polite & friendly staff.

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Fiona Karimjee . 2024-10-19

MORE AT Google

Highly recommend, lovely food and atmosphere. Lucia the waitress was so sweet and helpful.

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Beau Amos . 2024-10-19

MORE AT Google

I really want to like this restaurant as it’s in great setting, has an excellent menu and we’ve had a couple of really lovely dinners here. But we’ve now had two bad experiences now and I think that will put us off returning. First experience was a Sunday lunch where my husband had a chop that (genuinely) looked half eaten. We really thought maybe they’d given us a leftover from another plate. We alerted the waitress who took it to the kitchen but didn’t come back! By the time we got her attention again I’d finished my dinner so we asked her what the kitchen said and she said “oh yeah they said it’s not meant to be like that”. But no apology, no replacement no offer of a refund… we then had to ask for it to be taken off the bill. Second time last night involved a pork chop (again!) which looked very slightly pink (edges very pink, middle was more debatable - we thought “maybe it will be ok, stick to the middle….”) We should have asked for it to be reheated but in typical British fashion just ate half and left half of it. My husband has then come home from the meal with a bad belly overnight. So maybe you’ll be okay at this restaurant if you avoid the pork chops!

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Likesholidays11 . 2024-10-18

MORE AT TripAdvisor

Great place, fantastic building.

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Danielle Hutchings . 2024-10-15

MORE AT Google

A warm welcome from friendly staff,food always delicious.

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jane dobbs . 2024-10-15

MORE AT Google

Went last night we had a large table, 20 people, service and food was great,

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patricia manning . 2024-10-13

MORE AT Google

Inviting atmosphere and always delicious food

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Alexandra Robbins . 2024-10-11

MORE AT Google

This Bar / Cafe is sooo cute and very spacious, massive! Lovely staff and delicious food I had a toffee crisp and my dad had Jamaican Ginger bread, they were both scrumptious!

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Grace Younger . 2024-10-10

MORE AT Google

Great meal out with a lovely atmosphere- thank you Ellis, you were fab.

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DJ P . 2024-10-06

MORE AT Google

Always ticks our boxes. Its one of our favorite restaurants in Hitchin. Oysters were truely fantastic. Our main courses were bang on. Our waitress (red hair with a fringe) was so attentive to us and i had a bit of banter with her. As we were leaving the manager spoke to us and asked how our meal was and their service i mentioned our waitress and the food. 5+ stars.

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Marco . 2024-09-26

MORE AT Google

Food was OK, service attentive, but place is loud and alcohol driven. Former gig venue.

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Igor Choromański . 2024-09-23

MORE AT Google

30 minute train journey from London, 15 minute walk from the train Station great location for shopping, this beautifully presented restaurant, bar & separate large coffee shop exceeded our expectations. Great service with highly polished -& professional staff, food & drink totally gorgeous & delightfully presented. Really great Sunday lunch... absolute best Roast potatoes I've EVER had...Extensive menu with our party all impressed with their meals. Definitely recommend whether for a quiet meal or larger celebration... beautiful settings, would definitely return., so thank you Hermione Rd for helping make our family reunion so super.

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Skram66 . 2024-09-23

MORE AT TripAdvisor

Stunning restaurant, great Chef

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James Norris . 2024-09-08

MORE AT Google

Do not go if you have allergies! took my wife and kids to the hermitage. All ordered food & made the servers & kitchen staff aware of my son's severe nut allergy. Food was prepared & cooked based on this. The large bearded bloke bought our food over and said, "we've done the best we can to cater for his allergies, the rest is in the hands of the gods". What sort of idiot would come out with a comment like that? What sort of company has this approach and employs idiots like this?

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Jammie Dodger . 2024-09-02

MORE AT TripAdvisor

Came to the restaurant for drinks and nibbles. We had some cocktails and some starters (small plates perfect to go with a drink). The scallops on a curry sauce and korean fried chicken were fantastic! Thought the decor and atmosphere was modern with a great vibe.

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Auntie Reviews . 2024-08-31

MORE AT TripAdvisor

Absolutely appalling service tonight. Bar staff had no interest in waiting customers. Walked out.

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CoPilot UK . 2024-08-25

MORE AT Google

Unusually busy for a Wednesday. Food and cocktails were delicious

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Samantha Garrett . 2024-08-24

MORE AT Google

Had a lovely meal on Sat with my partner for his birthday, the staff especially Molly were very attentive and even treated us to a sweet free of charge. Highly recommend a visit.

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Lulujosh . 2024-08-21

MORE AT TripAdvisor

Great food, excellent service in a nice restaurant

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Stephen . 2024-08-16

MORE AT OpenTable

A warm welcome and a great lunch with friends. The service was really good and all the staff were helpful, friendly and professional The food was all great. Very tasty and nicely presented. The menu had plenty of choice

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gizmo . 2024-08-16

MORE AT OpenTable

Went here for our wedding anniversary and had the most lovely time. Service was really good, relaxed but still attentive. The food was delicious. Everyone was so friendly and kind. They noticed it was our first anniversary and gave us dessert on the house. It made our day feel really special. The set menu was great value. Would highly recommend for a good value, special occasion.

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Laura J . 2024-08-12

MORE AT Google

Great quality food, atmosphere and service highly recommend if you have an event, they are very helpful and provide a fast efficient great quality services insuring everyone's meal is served together

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Donna B . 2024-08-12

MORE AT TripAdvisor

Good food and cocktails. Service was great. Friendly staff, conscientious without being over the top. Was a birthday meal for my wife. Would visit again.

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gavin . 2024-08-10

MORE AT OpenTable

We had such a lovely lunch experience.The Korean chicken,T bone pork,fish n chips n sticky toffee pudding n creme brulee n Rose wine was just amazing.Simran who served us n Rigu the manager were so helpful gave us such lovely service that we will definitely come again.

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Gouri Chand . 2024-08-10

MORE AT Google

It was our first time, and we found the entire experience perfect. The food was amazing and Nick was incredible. All in all 10 out of 10

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Mark . 2024-08-09

MORE AT OpenTable

First visit and will definitely be back. Lovely food, great service and the restaurant is spacious, no tables crammed together.

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. 2024-08-08

MORE AT OpenTable

Excellent service from welcome through to completion of our meal, food was fantastic and the ambiance is the restaurant even for a Tuesday evening was wonderful.

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DavidH . 2024-08-06

MORE AT OpenTable

We were served by Ellis, fantastic service and fantastic food as always. What a great night. They made my birthday special.

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Claire W . 2024-08-03

MORE AT TripAdvisor

Excellent as always Great service, attentive but not overbearing Food was fantastic and decent value Pork belly ribs were particularly enjoyable Will be back again soon

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Alan . 2024-08-03

MORE AT OpenTable

Great service. Great atmosphere. Great food. Great drinks selection. Thank you!

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Abigail . 2024-08-03

MORE AT OpenTable

Very nice experience with tasty food in a great restaurant

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ChrisF . 2024-08-03

MORE AT OpenTable

A lovely restaurant and good fast efficient service. Our friends were visiting from Somerset and chose The Hermitage as we have been several time before. But disappointed with the crab linguini, not much flavour or seafood in it. The chia dessert very disappointing.

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Susan . 2024-08-03

MORE AT OpenTable

We went on a busy Sunday morning. A lot has changed since the last time we visited. The space is much bigger and they have some lovely ideas in place like the complimentary filtered water machines. The menu still has the selection of homemade bagels with a range of toppings from traditional lox (salmon and cream cheese) to an Elvis (peanut butter, jam and bananas). I feel the menu could be expanded out a bit. Some more breakfast items would be great. The coffee is still excellent and one of the best in Hertfordshire.

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Imran Behlim . 2024-08-01

MORE AT Google

Birthday celebration. Staff did very well to serve 14

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Paul Wing . 2024-08-01

MORE AT Google

Wonderful evening had by our party of 14 for my fiancé's 50th birthday. Food was superb, service amazing and although the cost was relatively high, it was worth every single penny

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Carey Marley . 2024-07-31

MORE AT Google

Lovely place, nice food, good jazz gigs. The Madison is the best cocktail ever!

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Stella Rodríguez . 2024-07-29

MORE AT Google

Great place to have dinner in Hitchin, I would highly recommend. Lovely atmosphere, friendly service, great food and thanks for the desert taster, much appreciated 👍

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Lea Hartkopf . 2024-07-29

MORE AT Google

Delicious food in a beautiful restaurant with a lovely atmosphere.

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Charlotte “Charlie” Davies . 2024-07-27

MORE AT Google

Service was really good, but some of the food was tasteless and not very nice particularly the primavera risotto

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JanetR . 2024-07-27

MORE AT OpenTable

We went as a family for my mum’s birthday and we had so much fun. The environment is so lively and comfortable as well as beautiful. I had the calamari and lasagna, both so good and filling. Everyone loved their meal and our waitress was so sweet and friendly. I highly suggest this place.

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Bobbi Collins . 2024-07-26

MORE AT Google

A great place. Surprisingly wonderful. We will be back for sure.

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. 2024-07-26

MORE AT OpenTable

Nice restaurant been a few times. Always like the food.

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. 2024-07-23

MORE AT OpenTable

Lovely staff and delicious food!

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Nikki Scott-Powell . 2024-07-23

MORE AT Google

Very expensive place... Service & atmosphere was great, but the food wasn't worth the money. Curry had to be returned for reheating, and the steak just wasn't great. Edit - we went a second time, the food was brilliant this time, excellent service and atmosphere again. Increased to 4 stars

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Oliver Campbell . 2024-07-21

MORE AT Google

Came here for a roast on Sunday and was very happy with the food, service & atmosphere in the restaurant. The portion sizes were very generous & all servers were very helpful & friendly. Have been here once before but not for Sunday roast, so we wanted to check it out which did not disappoint. There is also a very nice bar area with a huge window area looking out onto the street which is very nice especially when the weather is lovely.

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Alexandra . 2024-07-21

MORE AT OpenTable

Normally love the Herm - unusually disappointing food. Nicoise salad was over-priced and underwhelming

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MarinaH . 2024-07-20

MORE AT OpenTable

Had a really lovely meal here this evening by myself. I was greeted warmly and took me to my seat. The decor in here is pretty high end. The chairs are very comfy and the booths looked good too. My server was uk eat, friendly and efficient. Faultless. I ordered the mozzarella balls which, technically are snacks, as a starter and they were delicious. Good blend of cheese and jam. A single slice of apple would’ve been a nice addition but honestly were tasty as they came. For my main I went for pork ribs which I don’t usually go for. They were presented well (see photo) and my knife cut through them like butter. Great great dish and very well priced. Unusual to combine flavours and textures in a dish this well. I had a glass of picpoul and overall the meal was great value. Place was chilled and had a good vibe (Wednesday evening) and seemingly nice clientele. It’s not absolute fine dining at its highest but it’s the tier below and would be great for nice celebrations if you’re at all nearby. Perfect for groups or just dates or mates. Will definitely go again

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Tom . 2024-07-17

MORE AT Google

Made to feel very welcome by gentlemen behind the bar think his name was Nick he went over and above to celabrate our anniversary

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GordonB . 2024-07-17

MORE AT OpenTable

The food is always good here but this time I tried the waffles bacon and maple syrup. The waffles started to go a bit hard before I had finished, and a little bit more maple syrup would have been good. But overall I will continue to tell or bring my friends here so they can experience it.

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. 2024-07-14

MORE AT OpenTable

Gorgeous Sunday Roast with attentive friendly and smiley staff

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. 2024-07-14

MORE AT OpenTable

Such a lovely restaurant. Good level of busy. Staff are friendly and helpful. Amazing roast dinner - such a tasty stuffing.

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Cevans29 . 2024-07-07

MORE AT OpenTable

A nice venue with good but overpriced food, this restaurant is really let down by the general attitude of the staff. On first arrival, they dis not even acknowledge us and then proceeded to say they couldn’t find our booking. The situation was compounded by the surly attitude of the waiting staff. For the prices charged, I would have expected a much higher quality of personnel.

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. 2024-07-05

MORE AT OpenTable

I was happy with my mains and delicious Blondie dessert. The guys asked for medium Steaks, however 2 of the 3 were well done… or maybe just not to their taste. We had a lovely evening all in all

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RavinderT . 2024-07-03

MORE AT OpenTable

Average,expensive, wouldn't return for a meal but possibly for a drink nothing Doorman a couple of cocky little girls.🤡

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The Badger . 2024-06-30

MORE AT Google

We had a wonderful Sunday lunch and enjoyed by all the family young and old. The staff were lovely.

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. 2024-06-30

MORE AT OpenTable

The main course was not hot enough. The broccoli was hard and needed more cooking. The roast chicken portion was quite small. We have had better meals at the Hermitage.

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. 2024-06-30

MORE AT OpenTable

Wonder food loved sticky chicken and ribs .Great staff definitely go again great Friday night out .

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LeeH . 2024-06-28

MORE AT OpenTable

Really poor value for money which I’ve heard a few times but as I love the bagel bar I wanted to try. The food was not great at all and at £24 for the dish. Pasta was congealed, lacked a lot of flavour. Disappointing effort for the price you pay.

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. 2024-06-27

MORE AT OpenTable

Good food and good understanding of dietary requirements. Bit pricey for the portion size

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Cassandra Meaby . 2024-06-26

MORE AT Google

Had a lovely lunch here - their set menu (two courses for £22) was extremely good value and high quality / good portion size.

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Max Williams . 2024-06-25

MORE AT Google

Always great coffees, fantastic bagels and lovely staff

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Dan D. . 2024-06-22

MORE AT Google

Much improved from my last visit. Service excellent and food very tasty. My only comment, is that portions are quite small, but you come to expect that from this sort of place.

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Ed Williamson . 2024-06-20

MORE AT Google

The service is excellent and staff are very attentive. However, the menu is limited and the food is not good value. Food is overpriced and not great quality. This is a real shame as it spoils the experience.

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SandraC . 2024-06-18

MORE AT OpenTable

Really lovely food and a lovely waitress. For lunchtime the music was a little loud as we found ourselves talking loud to hear each other !

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TracyC . 2024-06-18

MORE AT OpenTable

Very enjoyable fathers day meal - delicious food & drinks but a little pricey!

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. 2024-06-16

MORE AT OpenTable

Came for Sunday brunch it was excellent everyone we encountered was helpful service was excellent

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. 2024-06-16

MORE AT OpenTable

My friends and I were visiting Hitchin and we had dinner at this restaurant on a recommendation by a local. Their Seared Seabass was so brilliantly delicious , that we could not stop raving about it. Their Chef Oliver Steward, was so kind, that he taught us how he made it. I do not usually write reviews but I had to share the experience. It is a gem of a place with a wonderful ambience, attentive waiters and a master chef.

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Sunshine K . 2024-06-15

MORE AT TripAdvisor

Limited menu but good steak. Poor choice of no-alcohol drinks. A bit noisy!

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. 2024-06-15

MORE AT OpenTable

I’ve come to the restaurant numerous times but yesterday was the first time I had the roast and just wow 👌🏼 I will be back! Best roast I’ve had in a while, it was delish!

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. 2024-06-09

MORE AT OpenTable

We visited Hermitage today for a Sunday Roast lunch. It was excellent. I chose Beef and my partner had Chicken, both were beautifully prepared and presented. All of the team there are energetic and helpful, and Junker, who looked after us was great. Look forward to returning soon

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travelling guy . 2024-06-09

MORE AT TripAdvisor

Really lovely evening! Food was so good. We will return. Thank you

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. 2024-06-08

MORE AT OpenTable

Excellent! Didnt expect that they treated a free dessert with a candle for the birthday person. Thanks for the outstanding service!

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. 2024-06-05

MORE AT OpenTable

Fantastic service. Very welcoming and friendly staff. To top it all of the food was delicious 😋

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Bhumika Jimenez . 2024-06-04

MORE AT Google

An excellent Sunday lunch with great service provided by lovely people. Food was great, super wine list and atmosphere was spot on.

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Helen M . 2024-06-02

MORE AT TripAdvisor

After many great experiences at this restaurant we’ve found the service to be getting slower and slower more recently. 30 minutes for a round of drinks. 45 mins for starters on one occasion. We’ve visited twice in one month and we do love this place and the food is very good. The staff are superb but the service is just slow. For the price point there is room for improvement.

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Arunproothi . 2024-06-01

MORE AT TripAdvisor

Really nice venue, food was really good and the actual building itself is really interesting. Unfortunately male toilets were out of order but the service and food were both exceptional on the evening.

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SG . 2024-05-31

MORE AT TripAdvisor

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