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4.0

Based on 22 opinions finded in 1 websites

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Nº 602 in 898 in Bath and North East Somerset

Nº 116 of 180 Other cuisines in Bath and North East Somerset

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteTripAdvisor224.0

comment_iconOpinions

This cafe is convenient but staff here are super rude. The ice cream van man can be nice and friendly than this people who works here

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Pravasi . 2024-05-19

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A really lovely place to have a light lunch or a coffee, with indoor and outdoor seating and a good choice of food and drinks. My little boy particularly liked the kids lunch boxes where he had a few things to choose from, which made it more fun! The staff were also very attentive and made a fuss of him. In addition to the play park there's a bouncy castle and carousel just outside the cafe which is reasonably priced. Definitely worth a visit if your looking for something to do with the kids this summer, thoroughly recommended!

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CR . 2022-08-03

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It was my 13 year old son’s first time popping out today after fracturing his ankle in 2 places. We had friends visiting from up North so wanted to visit the park with my son’s siblings. Went to the cafe to allow my son to try and sit comfortably. The seating area was blocked off so we pulled up a chair for him to sit down and then pulled up another chair for him to put his leg on. Instead of the cafe staff coming over to try and assist, they told me that he couldn’t put his foot up due to Covid. This is utterly ridiculous, we had been a cafe earlier that morning and it wasn’t a problem. We all now know that Covid is spread in the air not by foot! Once I put a pillow on the chair they said it was ok. Felt really sorry for my son who has been in so much pain and anyone could see he was struggling. I’m not one to write reviews but felt to upset by this. Why can’t people be friendlier, surely if it was your son or daughter you would be so upset not to have some help. My son is not actually allowed to put his foot down. We drank our drinks and left as soon as possible. My polite son said thank you on the way out. Even an older gentlemen in the queue said it was unbelievable! What’s happened to customer service and looking after people with disabilities

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Emma C . 2022-08-01

MORE AT TripAdvisor

Staff super friendly and helped with info about toilets not opening after accepting coins even when they have nothing to do with cafe. Best sausage rolls and great coffee

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russndi . 2022-05-23

MORE AT TripAdvisor

This is a lovely little cafe right next to the children's play area. Very helpful and cheerful staff (thanks Kelly) and a very good cup of coffee with delicious cake. Can definately recommend. No toilets, but public ones nearby.

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Nicolasancarlos . 2022-04-27

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Terribly unhelpful when looking for some support changing my 11 month old baby. Very arrogant towards the business the ‘park’ provides the cafe. Appreciate it’s annoying when customers ask to use toilets owned by the cafe but surely different when a baby is concerned! ‘The toilets are nothing to do with us’ is simply rude and unhelpful in a moment of need. Owner simply refused to help. Doesn’t value the customers of the park. In my opinion a hinderance despite being the sole driver of his footfall and custom. Would much rather take my custom elsewhere!

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cajB3335FZ . 2022-03-26

MORE AT TripAdvisor

This is a lovely little cafe in the park, a great place to grab a bite with the kids. The service is incredible, the owners were super helpful when I was caught short with a desperate toddler and no change for the public toilets - can’t thank them enough! 🙏

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matS_SW . 2022-03-24

MORE AT TripAdvisor

This cute little cafe in the park has inside and outside seating and offers something for everyone. We had savoury and sweets snacks from here along with coffees and hot chocolates. Very reasonably priced. It was busy which is a good sign with a lot of parents taking their children to the nearby play area.

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Ann H . 2021-11-24

MORE AT TripAdvisor

Well organised queuing system. Food Menu not vast, but the Foccia we choose were enjoyed. Coffee also good. Very good prices.

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317roseb . 2021-04-10

MORE AT TripAdvisor

lovely coffee and lovely staff, what more could you want to brighten up your daily state regulated walk !!!

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Inez S . 2021-01-30

MORE AT TripAdvisor

What a fabulous family-run cafe in a lovely location. The food was fantastic and the service spot on. The staff couldn't have been more helpful or polite. I was there alone, but it was obvious that this is a regular place for many locals to get a coffee, some cake and have a chill-out. It's always a sign of a great place for me if I see the locals using it, being recognised, and getting a warm welcome.

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Bob V . 2020-10-29

MORE AT TripAdvisor

Very nice cafe with friendly and helpful staff. The cafe is on the edge of the large children’s play area which’s is great for kids of most ages. The cafe has limited seating inside and out, but the target audience is anyone using or passing the park. Let the kids play whilst you have a drink and cake. God selection of hot and cold drinks, bottles to smoothies. Cakes, and slices. Covid distancing in force. Well worth a visit.

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Woodentop1130 . 2020-09-07

MORE AT TripAdvisor

Polite and vigilant with present Covid measures. Pleasant and efficient customer service. Seen people really tucking in and enjoying the delicious takeaway food! Very good coffee, visited a number of times now.

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Scenic619623 . 2020-07-01

MORE AT TripAdvisor

Fantastic cafe, visit mostly every week for a coffee and a bite to eat and it’s always perfect! There is a small breakfast menu and perfect takeaway snacks that are suitable for all! Don’t miss out!

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Danandcat10 . 2020-06-04

MORE AT TripAdvisor

This lovely little cafe makes one of the best cappuccino's in Bath, a full takeaway cup and most importantly hot! So many cafes in Bath serve lukewarm cappuccino's which you have to drink quickly. The owners are very friendly and welcoming and the soups and sandwich's are really tasty. We love to sit outside and you are not rushed but can relax there. So pleased to see the team back in action, with socially distant markings which shows that real thought have gone into a safe reopening.

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BathRover . 2020-06-03

MORE AT TripAdvisor

Very friendly place to visit - very pleasant staff and very good food. What more can one ask. Would highly recommend a visit when you are in the area (or even visit the area specifically to visit). In addition children can be entertained on the Carousel and/or the Bouncy Castle, once again manned by the most pleasant of staff.

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James H . 2020-05-27

MORE AT TripAdvisor

I found the staff to be polite, helpful, and friendly and the cafe hosted a nice atmosphere. As a vegan I found that there was plenty of options for me to enjoy both drink and food wise, which I was not only surprised but very...

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megb789 . 2020-05-25

MORE AT TripAdvisor

A great place to stop for a coffee and a bite to eat. They have a wide range of delicious food & snacks, friendly & attentive staff too. Would definitely recommend a visit if you are in Victoria Park, Bath.

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SandySocks421 . 2020-05-25

MORE AT TripAdvisor

We have been using Herberts for a while now and love it. Always friendly and welcoming and even with the current government guidelines still the same super service with a smile. The lattes are always hot and perfect for taking away to the park or...

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Ladyofbath . 2020-05-25

MORE AT TripAdvisor

Miss Amazing Mocha & salted caramel brownie! Lovely helpful friendly staff! My daughter enjoyed the carousel that sits just outside the cafe! I will definitely be returning!

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KelBassett31 . 2020-03-20

MORE AT TripAdvisor

WARNING! Herberts Cafe marked up the bill on my card payment. Helping themselves to an extra couple of £. Check your receipts. Girl behind til have the game away when I asked for a receipt... I then demanded a refund. Bad form for a family...

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MungoMungeam . 2019-05-27

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