Henry’s Cafe Bar in Cardiff

Not impressed with their service on this occasion . I know there was an international match on but we were there at a decent time and they were not flooded with people. We ordered on their app and waited . 40 mins later and no breakfast . Asked the server who said meals were taking 30 mins . So , over time with ours . When she checked she said they were just plating up the last one ! 10 mins later I went back up to the bar , she went and checked and came back and said they were doing the eggs . Different stories and time delay was not acceptable to our party so I requested a refund which they did Staff on tables were lovely but it seems they need better management with their meals .

Stunning ciabatta sandwiches, lovely service from Emi, very reasonable prices and great atmosphere 👍🏻

A few pre drinks before the show. Nice friendly atmosphere. Some good offers inside. Worth having a look for yourself

Burger and chips . Awful. Burnt and dry

Steak was shocking called the waitress and she had a right attitude when I wanted to send it back

Really impressed with the meal we had last night. Table for three, each of us had the 2 course deal and one alcoholic drink, paying <£30 each. The set menu is a little on the small side, but still more than enough choice for us. I was really impressed with the quality of the food. Considering how reasonable priced it was, it was really, really good. The service was also great. We were served by three different members of staff and they were all very pleasant. I'll definitely come back.

Nice place to go for drinks & food , our server was called Ella-louise friendly ,helpful, chatty nothing was to much trouble for her .

Buzzing atmosphere. Excellent food and great value with the burger deal. Thanks Andrew for great service. Cheers.

Very salty and unchewable gammon....chips, mushrooms and onion rings were great. They refused my 18yr old grandaughter a small glass of wine, do not accommodate visual impaired. When explained that meat was poor , unable to cut or chew waitress just said....yes gammon is salty! No tipp left

Great job accommodating my food fussiness, friendly service from Julie, thank you.

Popped into Henry's last Saturday. I was greeted with warmth and kindness! Timea was brilliant and so accommodating loved our food my partner had the steak and I had the burger! Honestly 10/10

Great food,great value,cozy restaurant with friendly service.

Nice place close to New Theatre

Quiet but dignified for a Sat night

Excellent afternoon tea for a colleague's leaving do. Food fab and great service. Our waitress said she hasn't been working long, unfortunately I didn't get her name, but she was attentive but not fussy.

We had a lovely meal at lunch time. There was a good menu to choose from. Emi and the rest of the staff were very helpful and friendly.

Six of us had lunch in Henry’s today – three courses per person and not a complaint from all 18 dishes. Food was exceptionally good and great value. We had a smashing table and our server Ella-Louise was outstanding – friendly and professional - a real asset to Henry’s! A good time was had by all, and I would thoroughly recommend the place for lunch.

Excellent service from Lisa. Well priced food, served quickly. Reasonably priced menu with varied choice. Good selection of beers/lagers

Despite not being that busy the staff seemed rushed off their feet and short to the point of rude with their service. We really felt as if we were inconveniencing them by asking questions, or even ordering food and drink. It may be that they were short staffed, however being busy doesn’t justify rudeness. Food was average and took a long time to be served, we were warned of this at point of ordering though, the wait I mean not the quality! There was one female member of staff who seemed especially busy that still managed to smile and be polite and professional, I hope she sticks around for Henry’s sake.

Fantastic service from Julie. Food was good and served quickly so we had plenty of time before the theatre. Great offer of 2 meals for £20 to boot!

Had a recent birthday celebration here and had a lovely meal. Big thanks to all the staff.

Encountered a rude and aggressive member of serving staff, we were also short served drinks (should have complained, but we let that go being too stunned by the member of staff). Left quickly. Pretty much the worst bar in the city, we won't be stepping foot back in there.

Julie, our waitress was lovely. Nice bottle of red wine with our food. Great service, friendly staff and good tasty food! 2 meals for £20 Monday to Thursday

Delicious food and good service.

Always have a great meal here. The staff are very friendly and provide excellent service. Quality of food and portion sizes are perfect. Spotless clean, very tidy and always welcoming. Would recommend to anyone

Fantastic service and great food - our waitress Julie was so kind and seems like she really loves her work!

Julie was our waitress. Really attentive and friendly. Food was good.?

Lovely meal and wine! Great value for money. A little too hot temperature wise. Lovely service from Julie

Had a fabulous bottomless brunch yesterday, our waiter Curtis was superb and made our afternoon, 6 stars for service

Food fantastic service fantastic company fantastic prices good, atmosphere very good. Rose wine little steep but acceptable and very good.

Popped in for mid day lunch, my wife's dish wsd returned the chicken was dry and seemed days old. My steak sandwich was tough and gristly. Such a pity in it's day it was our go to place. Lovely waitress though.

Delicious meal excellent service

Fab place. Food fantastic. Lovely service

Service by Julie was great. The fish cake I had was probably the best I ever had. No one thanks for the enjoyable meal Henry

Great deals on cocktails and also very handy to have dinner before getting into the New Theatre.

Absolutely vile!! Drinks smelt as if they had just come through the sewerage!!! I would never ever return. Worst pint I’ve ever had in my life.

We arrived and found a table, nobody came over to us to give menus, I had to go over to another table to get a menu, finally a waitress appeared and give us menus and told us it’s easier if you order on the app, and just left us to it, after searching and searching for the meal I wanted I could not find it so asked the waitress to take me order, it was as if this was to much work for her, she shouted “ITS ON THE APP” so I asked please could you show me where, she walked off and came back and said it’s on the app. So I had to settle for something else. The food came out at all different times, and then we were left with our plates uncleared, nobody came over to see if we were okay or if our food was okay. We would have stayed for more drinks but the attitude on the staff and being made to feel uncomfortable we decided to go else where. Safe to say I won’t be returning any time soon.

Visited here early Saturday afternoon for a lighter meal. We were served by Lisa who was prompt in acknowledging us. The place was buzzing as it was busy. Everything was clean. Food was good - we both had tortellini. It was good but was not hot so just a star removed. I would visit again when I return to Cardiff.

Julie was the perfect host we had a tipsy afternoon tea and she was so friendly and accommodating , it made our afternoon very relaxing and enjoyable . We would highly recommend Henry’s .

We felt comfortable with the cleanliness of this place, the open space, and the menu Our server, Julie was friendly and straight forward, with a smile. The sangria spritz, rhubarb crumble, and red wine were worthwhile for a quick energy boost for the afternoon. We will come back for the rest of the meal another day!

Nice food good value for money and drinks decent value as well, 10 for a double with mixer. Julie waitress was attentive.

Useless. Saturday night - 10 people in the venue. Asked for a negroni and told they don’t do it ! Doh it’s on the menu Useless

Food was well cooked and reasonably priced. Staff very helpful, friendly and efficient.

We came here on June 13th. We were late due to a crash on the motorway and we were going to see a show at the theatre next door. Julie was amazing, found us a table, was really quick delivering out meals amd couldn't have been nicer. Excellent service and calmed us down after a stressful drive. Thank you so much Julie!!

Nice food, nice place and wonderful service.

Ca.led in for a light lunch.Staff were very accommodating, pleasant and efficient.Food was of a very good standard.

Loverly food good service would recommend

Just had a late lunch, pie and mash The pie over cooked, pastry burnt, when I mentioned it to the waitress, all she said was sorry about that, as if that's the end of it. Being a military veteran I asked if the accept a military discount card, answer as expected NO Whats has happened to customer service and quality of food .?

Had some food here. It's decent and great if you are going up the road to the New Theatre as we sat outside to eat so could keep an eye on the queue. We had fish and chips, falafels and a prawn and calamari meal.

Worst English breakfast of my life. I've had better on aeroplanes. The eggs were microwaved (we thought they were and the staff confirmed it), sausages overcooked to the point of tasting like cardboard, and my mates avo on toast was just sliced wonder bread. Waiter was nice though.

Great experience, good was fair and out server Julie was friendly and pleasant!

Lovely relaxed atmosphere staff are friendly and take your order for drinks first then give you time to look though the menu food is delicious and very fresh.

Lovely barman very respectful and happy to serve us

Didn't spend much time here it was gone 10 o'clock on a Saturday and it was dead ... very surprised 😮 its not the first time we have been here at this time on a Saturday...they need to think about entertainment perhaps.

Had a lovely dinner with some drinks, was served by Lisa who was amazing, she went above and beyond for us and made us feel very welcomed

Went 30/5/24. Served by Lisa. Kids menu great and generous portions. Nice variety to choose from. Great grandchildren really enjoyed the prawn starters. Aged 8 and 3. Problem was only 3 in the portion and the 3 year old wanted the third. The welcome from Lisa and the other lady (sorry no name) was lovely an their interaction was great to both children and us. Both children thought Lisa was lovely and gave both ladies hugs on leaving. Will definitely come again. Gary and Maddy Williams

Service was excellent and food was delicious. Lamb shank is a top choice with a pint of Tiny Rebel !

Food was absolutely diabolical. Unbelievable!! How they can mess up a chicken salad is beyond me. Chicken hard as a rock , lettuce was slimey, broccoli stalk was like as hard as a twig. I complained about the chicken and they were going to just take it off my plate in the restaurant 😳🤯 will never go there again 😒

Had a lovely meal here on Saturday early evening. Lovely staff, both waiters were very professional and hard working.

Unable to comment on food as we didn't eat here but service was good. Atmosphere was good but it was quite quiet

Lovely place for a lovely lunch with my lovely daughter! Too much rocket salad on my plate though! Almost hid my sandwich, and I hate the stuff as well!!

Enjoyed a good couple of hours in here

Nice decoration and atmosphere, crowded at workday lunch time. Staff are nice and friendly. Food could be better.

We had coffee here whilst waiting for the theatre box office to open. Very friendly and helpful staff, nice coffee and comfortable seating. Seemed to be popular with an older clientele, but the atmosphere was relaxed and there were plenty of places to sit. Just off the main shops, it's a good place to pop in for a rest and refreshment.

Lovely food and lovely staff...enjoyed the meal before show in New theatre. The only thingi didn't like was the crumble...shame it wasn't how I imagined it would be. Rest all was fab. Thank you.

Team was lovely and very helpful . Ordered the steak pie which was very tasty washing it down with a lovely glass of wine. Definitely will be back when next in Cardiff!

Beautiful atmosphere and lovely savoury food with amazing and kind staff

Popped in for a cocktail while waiting for my husband. Ordered an espresso martini. I was not impressed as it was very cold and had very little taste. The barman didn't interact, so I just paid my £10.50 and sat down.

A lovely meal before the theatre. Nice food at a great price. Lisa was amazing and looked after us very well. Thank you

Been twice. Excellent service and nice food.

Evening meal & drinks, great staff & service. Food excellent. Nice relaxed atmosphere

Not the best, felt like an expensive wetherspoons. Shocking service.

Always a nice chilled out place to go in Cardiff, it's my wife and mine go to place to drink and eat,and our dog was allowed in big bonus

Loved this place and staff are just the best

This used to be a nice place but we went here for a few drinks and only stayed for one. The floor staff were incredibly rude. The bar was poorly organised, the staff didn't know who was first (and it wasn't very busy), and the table we got pointed to "go over there" was grubby. I'm not going back.

A good place to have a drink or meal in the centre of Cardiff. Reasonably priced and a good selection of drinks in offer, including tea/coffee. Two or three steps on the way into the bar and I saw no ramp, so if you have a wheelchair then it would be very difficult to get in. I'm not aware if they have a way of combating that, so you may want to check before your visit.

Popped in on way to theatre, nice place, food available, bar etc.

Very disappointed at Henry's today. All the roast dinners had gone before 6pm so I had to choose an alternative unlike the diners next to us who left immediately. I asked if they had garlic mayo to go with my meal. "Yes we do". Except no they didn't, the kitchen had run out of that as well. After my meal I ordered a latté only for the poor waiter to have to come back and tell me they'd also run out of milk! Only oat milk left which I don't like. The dead daffodils on every table didn't improve the situation either. The young man who served us was very pleasant and most apologetic so 5 stars for him.

Only negatives were small menu at that time, and lack of traditional beer

A great place for pre theatre food and drink. A good and prompt service, thanks Julie 😊 and its so close to theatre . Been here before and will.be back

Nice place, good food but rude, abrasive and sarcastic waitress. Julie even had the nerve to give us a card to leave a comment about her service.

Called in was really busy and lively we were shown to a table immediately excellent food and service a young polite waiter named Arthur made all the difference to our visit And even though himself and his colleagues We're extremely busy he took the time and patience to attend to everyone's needs Well done young man bravo will definitely be calling here again 👏

Came for a bottomless brunch… and oh was it worth it! Timea our waitress was amazing, such a laugh and didn’t leave us without a drink! Food was lovely, and the atmosphere was great. Definitely worth a visit, and if you have Timea as your waitress then you’re doubly lucky!

Had the best experience with our bottomless Prosecco! Loved every minute and Timea made it all perfect xx Please come and experience the same

Excellent services from timea. She was very friendly and friendly would recommend. Good customer d value for money on the bottomless brunch!

We had a very nice meal at Henry's. Steak and venison pie for me, and fish and chips for my wife. Emi took very good care of us, accommodating our requested changes to dishes. Good food at a good price.

Great place for drinks and a bite.

Super cute and reasonable prices - Julie was awesome :)

We went to Henry's for brunch and this was great. Curtis was our server and he was absolutely fantastic and made sure everything was okay for everyone, even making amendments to drinks for some people. Thank you Curtis for your amazing service, we really appreciated it and will definitely be back! In terms of food, the brunch food was good, however some of my sausages were almost rock solid and I could not eat them, if this was resolved this would have been an amazing brunch however this would not put me off coming again, thoroughly enjoyed. Thanks again

Coffee was nice, however breakfast was bang average, the toast tasted like a tangerine and my bacon tasted like a pack of walkers, it was extremely over cooked. Great drinks however food is below average.

Great food. Good prices plenty of choice. Pie was lovely with plenty of veg. We were there for pre theatre late afternoon lunch. Served in great time had lovely cheesecake afterwards. Food not rushed and service was fab from Julie and her colleague - thank you

Lovely food, great atmosphere and decent prices. Emi, our waitress, was very nice, helpful & gave great service! Would definitely come back the next time we're in Cardiff!

Went for pre theatre dinner. However unlike previous theatre reviewers ate early giving us plenty of time to eat at leisure and have coffee and dessert after knowing it would be busy. Served by Julie and other young man who were very polite no rush. Had Lamb shank and husband had Beef rib. Both served piping hot and in reasonable time. No rush, no problem. Perhaps future diners prior to theatre reservations need to inform Henry’s of theatre trip and take advice from them on what time to reserve table due to increased demand.

Pre-theatre dinner reservation. Had to wait to be seated. Understaffed. Long wait for drinks, only receiving them after complaining. Another long wait for food. ANOTHER COMPLAINT. Was offered free drinks that never arrived. Finally received our meals. Lamb shank was cold and the Hunters chicken was just about warm. ANOTHER COMPLAINT. Was offered a discount on our bill which we turned down and left without paying. Witnessed other diners complaining about cold food and slow service. Also witnessed diners leaving as they hadn’t been served. At the end of the day, if Henry’s cannot cope with the amount of bookings for a pre-theatre dinner service, then they should turn down bookings, it’s better to have a half full restaurant with happy diners than a full restaurant with unhappy diners. The staff also need more support with extra staff on duty at busy times. I’m not sure if the place is under new management but if it is then they’re not doing a great job. Henry’s has been in that same spot for well over 30 years and the pre-theatre dinner service after that long should be a beeeze. I certainly would not recommend this place to anyone now and shall not be returning anytime soon which is a shame.

Reserved a table for 6pm as we were seeing a show at 7.30 so gave us 1.5 hours for food before the show. Turned up they couldn’t find my reservation so showed them the confirmation email. Found us a table, sat down waited 25 min before we even got a menu. Ordered drinks and food eventually, both of us wanted steak but they had sold out so ordered something else. Waited another 15 mins for the drinks! People had been waiting ages for food and all complaining, I asked the waiter how long food would be as we had a show to go to and already been sat at our table around 40 mins and only just ordered the food as service was so slow with the waiter coming over to be told at least 45 mins!!! So ended up leaving as wouldn’t be enough time. So went away disappointed and hungry with not enough time to find somewhere else to eat in time before the show. Terrible experience and will lot be returning or recommending this place to anyone!

Went Henry's on Valentine Day with my wife for food before the show in the New Theatre. Had ribeye steak and a bottle of red in the Valetines offer £45. The steaks were lovely and so was the wine. Andrew was our waiter who was friendly and efficient. Lovely experience. Definitely recommend.

We haven't been to Henry's since finishing work in the city centre. The food and staff, especially Julie, was first class. The table service was attentive. Never felt rushed. Would recommend to anyone. We will be back.

Went for pre-show drinks at Henry’s with some friends. The bartender argued that they didn’t have any bitter lemon (to accompany my gin), despite the fact that my friend had previously ordered the same drink. The bartender was adamant that they didn’t stock it, even when I explained that they obviously did! He never bothered to look. In the end I retrieved the bottle from my friends order to show him. No apology was given! Shocking attitude and poor customer service.

Visited for pre theatre dinner on 14th Feb 2024, plenty of tables available, service was relaxed and unrushed and Julie was very friendly and efficient. Rather than a main we had a selection of starters and side. We had the scallops on minted peas, dauphinoise potatoes and bbq chicken wings, all of which were very good, I would recommend all of them. One suggestion I would make is asking for a finger bowl as the bbq sauce got everywhere due to me being a messy eater!

Everything was as you would expect. Julie was very professional and on the ball. Would definitely go back.