Hem heath in Stoke-on-Trent

Went for lunch with family, service was impeccable from all staff and nothing was too much trouble for them. Food came out in good time and was spot on. Kelly on the bar was excellent and our server Michelle went above and beyond. Excellent desserts made by Vicky. A credit to hungry horse

Fab local pub however... Painfully slow bar service! It wasn't even busy so no excuse. Staff were keen to answer the phone rather than serve waiting customers! Sunday dinner, was cold & some guests were missing the obvious Yorkshire puddings,stuffing and potato's. Cutlery wasn't readily available to everyone and once the food arrived there was no offer of sauces. Staff were hurried and unattntive. A few decided to order desert, which was a mistake! 45 mins we waited only to learn that they hadn't been ordered. Deserts were eventually served with a quick apology and then we left. Normally we would of stayed for coffee or more drinks but not today.

With Mark doing the quiz this place should be one of 7 wonders of the world . Mark Should be on the stage or should that be under

A great Sunday night out. Lovely meal with very generous portions. and a cracking quiz Plenty of meal offers for every day of the week.

This place is great we regularly come here for quiz night and catch up with the family .great staff and great food .pop on down .

Come here every week for the pub quiz. Food, atmoshere are always great. Staff are always very friendly and helpful. Highly recommended

Went for burger night Glad we booked as it was full. Service great kelly behind bar really helpful tables clean toilets clean. Value for money. Quadzilla burger , just managed to finish it. Will be going again

Great pub quiz! Great food and friendly atmosphere. Will definitely be back. Recommended for couples, families etc..

Come here most Sundays for a roast and the quiz. Cracking food and very reasonable, really friendly and the quizmaster isn’t bad either😁

lovely staff and drinks that were reasonably priced, lovely food cooked to perfection with a family friendly environment

The wife and I went for afternoon lunch on Wednesday the 9th of February.both of us had a meal and l had a sweet.the wife's meal was a curry with naan etc and l had Scampy& chips which was coldand my sweet was crumble

Came to the Hem Heath for food with family. Warm welcome on arrival when showed to our seats, all staff were lovely and friendly, food and drinks were served quickly. Special mentions to Hollie who served us and to Kyle for being so accommodating with our order, can’t thank you enough!!!

Just had a great afternoon in the HH, Michelle has been nothing but the most friendliest person, I was not sure in what to have and she gave me all the information and made my day with my husband perfect, thank you Michelle, all front of house needs someone like you 😊

Visited today had chicken and bacon baguette with fries first the fries tasted of fish and the baguette had no bacon at all my first visit here for food will be my last

Spend Christmas Day with my family and had a wonderful time, the Christmas dinner was amazing and could not of asked for anything more on a special day. Will be booking for next Christmas 🎄

Staff are always friendly and happy to help.food lovely always a great visit. Would recommend to anyone. Hollie was a great member of staff.

Staff here are friendly and helpful. Special mention for Hollie. Never had bad food or bad service. Try it yourself!

Nice food reasonable price. Didn't have to wait too long and food come out nice and hot. Staff were very helpful

Another great lunch today, food and service were brilliant, and unbelievable value for money, highly recommend for all!

Our visit was splendid. The food was good, our server Holly was great. HOWEVER, we did have one obnoxious couple next to us who kept complaining drinks were not getting poured quick enough. If I heard “I’ve been to Sweden” once, I’d heard it a...

We were in Stoke on Trent for business. As a change from eating in the hotel every night we thought we'd try the Hem Heath as it had good reviews.. To say it was a mistake is an understatement. The staff were clearly uninterested and...

I had the smothered steak sizzler.was cooked to perfection and very tasty.staff very polite and helpful.fast service.lovely birthday meal.thanks.

Came here tonight for a few drinks , team was amazing and all so lovely , all so helpful in any questions I had, I was served by the lovely Hollie and Michelle and also had a lovely conversation with Ava too. thank you all...

Arrived just before our booking time and was shown to our table immediately. We were served by Tom & Casey and had a tasty meal, desserts and drinks. Nothing was too much trouble and we had a lovely time. We will be back thank you.

Brill as usual, food was spot on served by vicky and michelle friendly and smiley 😊 See you again in 2 weeks!

Easy food and drink, the Hem Heath is a great place to hang out with friends or family without breaking the bank!

Fun evening out and great food! Michelle served us behind the bar and was efficient and helpful. Will come again.

The steak was delicious, cooked just how I asked for and no problems. Our server was Michelle and she was professional and very helpful

Served by ava and casey polite and kind great food always come here such a great family atmosphere smiles all round

Casey very attentive waitress. Good experience. Food was timely and well presented. Good for all age groups.

Absolutely lovely, the food was good and the staff especially Andrea was really nice and extremely helpful, she is a credit to your pub.

Never complain with their sizzlers and chocolate fudge cake. Good service as well. Have some good offers as well👌

Sadly not a good visit today. The place was dirty in the areas we observed. Flies on a cool October day inside the establishment is not a good sign. We were given dirty cutlery. Portion sizes not good since last visit. The atmosphere can only be described as loutish, yes Stoke were playing today but at 12 noon when you just want a relaxed lunch, it was most off putting, we could certainly no enjoy any form of conversation. The TV was blasting out and the majority of customers attempting to shout over this. No consideration to others whatsoever. On a match day it appears to be a place where fans go to get a skinful before making their way to the match. We will definitely not be visiting again any time soon. Avoid match days folks if you want to dine in peace. I really think that the hygiene of the place requires immediate attention and investigation.

Loads of flies in the place where we sat so that was off putting. Breakfast was ok but could not enjoy due to having to constantly swat away flies. Will not be returning

Good food and value. Casey and Shane served and service was great. We went and lunch time and pub wasnt too busy and food was brought out quickly

Poor service and the food was disgusting none off us completed the food will never visit again the worst £38 I have ever spent

Lovely food, comfy to sit and relax, Casey served us and she was lovely and very polite and helped us with anything we need. Nice couples outing for a meal

Always a great place to come for a nice pint . Amazing service from the staff every time I come . Special thanks to Vicky and Jack who always make us feel at home

Cases and Amelia were excellent host and they are a credit to the team. Had a nice meal. They staff were friendly. Would recommend

Good food. Steak cooked the way I asked for. Nice staff. Have been several times. Always good. Will be back.

Staff and service was great considering the pub was quite busy. My waitress Hollie was very lovely making sure me and my family had everything we needed during our visit. Thank you Hollie!

Family meal for 10. Quick service, reasonably priced food. Shane was a professional as usual as he normaly serves me and my work colleages during lunch times for our work

Great meal, I especially enjoyed my Salmon dish, would highly recommend. Staff friendly and accommodating

Good easy to find location, food was hot quickly served and of filling adequate standard. Staff were all friendly and wanting to help, especially Hollie. Enjoyed the experience, nothing more to say.

Excellent full breakfast here today. Cooked to perfection. Two hash browns, two bacon, sausage, egg, button mushrooms & beans. We added an extra of a slice of black pudding which finished it off nicely. Best cooked breakfast we have had in ages. Well done chef...

Excellent food and service like always its hubby birthday family meal .2 catsue curry chicken and crown burgers .tasty

Another great night out last night food excellent the staff very friendly and helpful a special shout out to Hollie who waited on us she is very efficient and very friendly indeed. thank you Hollie!

Visited this afternoon for late lunch was greeted by a lovely lady called Kelly who showed me to a nice table I ordered at the bar with Vicky who was ever so helpful about 10 mins later the food arrived very quickly and hot my...

Amazing, beautiful food with a great selection from grills to pub classics and incredible burgers. Deserts are very nice as well. Friendly staff and nice environment, with good parking, worth a visit for a nice meal.

Being regular visitors to this venue we went here on Wendsday evening food was very good and the staff are very friendly a special mention to both Alex the assist manageress and lana behind the bar who went out of there way to make our...

Visited Hem Heath this evening. The food was delicious too much too eat. Service was excellent, Vicky the manager was extremely helpful as she helped me with the App. Thank you all x

We all had the traditional Sunday lunch and fair to say it wasn’t nice roast beef was really tough peas not cooked mash potatoes tasted cheesy hardly any gravy won’t be going again

Food was very good and lovely staff Michele was excellent bar service all servers were nice food service was very quick and puddings were absolutely lovely overall great atmosphere

Came to the hem Heath for tea, even though it was very busy Daisy was super helpful, cleared the table from the previous guests and was very helpful and friendly - a credit to team. Food was served promptly.

Can rate the restaurant 5 out of 5 Service is great Foods cooked good I have also rated them on hungry horse sight as have good choice of meals .use the place regularly.

I'd Just Like To Say What And Oasis Of Fine Food And Drinks Are On Offer At Hem Heath ,,Myself And A Group of Friends Have Been Dining At Hem Heath For Several Weeks Now And I Can Only Day What A Fantastic Establishment Hem...

Totally worth the visit. Great food, great service. Casey and Amelia doing a good job. Food was excellent. Beer too. Prices reasonable.

Excellent value for money. Always find it difficult to decide where to go for lunch when visiting Stoke. Just want something quick, simple and tasty. The food at Hem Heath definitely fits the bill. We had 2 classic meals and a mocktail pitcher for less...

We ordered the large breakfast each as this was great value for money. It arrived quickly, was hot and super tasty. Staff were friendly and even did a meal check to make sure everything was ok. We'll definitely eat here again.

We stopped off for some late lunch after shopping. The staff are so lovely and the food was amazing value. Great for families in the school holidays, you can have a lovely meal and not spend a fortune. Thank you 😊

Often eat out for breakfast at weekend. When in a chain pub always ask for toast and butter on a side plate as they normally lump everything on same plate(they always give you a side plate in cafes. The server behind the bar agreed to...

Lovely quiet place and the staff were very friendly and polite , couldn’t do enough for us. Just a shame Mac and cheese main meal was not much bigger than the side dish .

Food was good and speedy service. Child friendly and would recommend to anyone around the area. Bar staff helpful

I went for a family occasion and the staff were very friendly and the service was good and the seating was spacious and environmentally sustainable.

As regulars of this establishment we feel the atmosphere warm and friendly, the staff are mostly friendly, apart for that Andrea disappointing us by telling us that they have none of the project donut dessert left. The menu is mostly good even though popular favourites...

Great family meals and great experience. Served quickly at the bar by Shane and great service all round from those staff. Had curry, Korean Burger and 2 kids meals. Wine was only £5 a bottle. Bargain.

Once a week we come here & We were served by Vicky today! Friendly and polite as always. Combo was delicious too!

I was waited on by Michelle, very bubbly always smiling nice to see, always enjoy my trips to the hem heath with lovely staff like this

Lovely food Nice staff Served by Andrea, top bar staff member thankyou Andrea :) No bad comments at all. All round great experience again and again. Thanks Hem Heath

Fully recommend booking a table, it gets quite busy. The food was lovely. Lots of options, reasonably priced and hits the spot. The staff were all friendly. The one who stood out to us the most though was Michelle, the lady with dark hair and...

We had a lovely experience this evening at the Hem Heath. We were served at the bar by Michelle who was very friendly and made sure we were looked after. Food and drinks were great too

Lovely breakfast this morning at Hem Heath. Served by Shane who was very helpful. I love the breakfast burrito. We arrived at 11:30 and thought we missed breakfast, but the lady behind the bar was really nice and advised us that we could still order...

My husband had a mini mixed grill but the sausage was really hard and he couldn't even cut into it!! We did tell them about it the time before but obviously nothing was done about it. Very disappointed

Visited here with friends a few days ago, was greeted by polite staff, unfortunately I forgot their names but the majority were very welcoming. The food was good, you get what you pay for, nothing more but nothing less either. Lively atmosphere, good drinks and...

We go to the hem heath quite often they are very friendly and polite .they are quick to take your order and the food is great and it is very clean today. Would recommend to others

The three of us went for breakfast.The coffees were not drinkable.When the breakfasts came they were returned for the bacon to be properly cooked.When they returned it was no better.The toast was burnt as was the sausage.The mushrooms were rubbery and the eggs were greasy.Altogher...

We have been here many times but today I had the mixed grill and it was cooked perfectly and the staff are friendly and there was a trainee here called Casey so if you can here ask for her

Food was absolutely delicious! Chicken was beautifully cooked and salad really fresh. Staff were friendly and helpful. I've given a negative review in the past so I'm pleased to give a positive one today. Well done!!

We had a nice cosy table in the corner which was more private we thought. It wasn't too busy and we did not wait long for our meal etc. The staff were friendly! We enjoyed our evening otherwise. However one of us noticed in the...

Generous portion, great value for money and extremely fast service, our only complaint is the tomato sauce was bland so had no taste.

This pub/restaurant is easy to get to. Great for getting together with friends and family, The staff are always friendly despite our busy they get.we were served by a lovely. Young man name, Jack. Who was very helpful and couldn’t do enough for us. The...

Great customer care and fantastic food would always recommend! The food is always very well prices and welcoming!

Super tasty MIX IT UP was recommended by my friend...it was super tasty Will definitely come back 😁

Really brilliant place, popped in for tea with my family and we had such a lovely time. Food was nice and reasonable and the staff without exception were all lovely especially our waitress Hollie Carey who went above and beyond to make sure we had...

Lovely food served. In a nice location and has its own parking. Can self serve to save having to wait for a server as it is a big pub so I imagine it being busy if the servers had to keep an eye on the...

My favourite pub to visit food is always amazing! Nothing is too much for the team. Can’t wait for my next visit.

Came in for drink, left with a smile! Great service, awesome staff. Will definitely be coming back!

Food was absolutely spot on! Lovely lady who served us at the bar very polite and excellent customer service!! Didn’t quite catch her name had a red hungry horse top on and I’d say late 30s 😳 sorry if I’m wrong! Keep up the great...

Excellent food friendly happy staff cheap price 100% recommend never a bad meal or experience would come for any meal day or morning

Went last week and had a lovely meal. Sadly, today was not so good. The chips had been standing as they were brown andcthe scampi wasn't as good as usual. However I will admit it was extremely busy so I will make allowance for that...

Disgusting the table was dirty we cleaned our own There was a cleaning solution bottle on the table the whole time we were there they did not clear the table at all they were not busy so no EXCUSE

Lovely little pub. Came for my birthday. It was very busy but staff were wonderful and helped. With everything we needed Thanks

Brilliant service from Vicky, food was delicious compliments to the chef 👩🏼‍🍳 We will be back again as always!

quick service, just what you need when you are on a 1 hour work lunch break, 2 pub classics for £10.99 a good choice. Shane (server and bar-tender) always very helpful and polite and has been on every visit there.

I've been eating at Hem heath for years and it's always been my favorite spot for a mixed grill. The flavors are amazing and the portions are generous. The staff is always friendly and accommodating, which makes the experience even better. I highly recommend Hem...

Great place to go, everyone was so friendly and welcoming. The meal was delicious and a lot bigger than I expected for the price. Will definitely be going again

love love love this place... always makes sure our visit is perfect... the team are amazing and leaded by a great manage Eliot.... food lovely every time... will be returning very soon for another enjoyable visit... keep up the amazing work you all do

4 of us from Leicester area travelling north for a golf break. Stopped off here for breakfast. Great food and excellent value for money. Nice friendly welcome and happy smiley people. Great start to the day. Thank you.

Food always good and tasty quick service always good price friendly atmosphere served by kim who is always friendly happy and helpful

Visited on a Thursday the staff were polite except one women who wasn't very willing to turn the cricket on as she said football was on, it was but in 3 hrs the lad behind the bar turned the TV over for us, the service...