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4.0

Based on 63 opinions finded in 1 websites

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Nº 514 in 951 in Wigan

Nº 46 of 86 British in Wigan

Score
OpinionsNoteTripAdvisor634.0

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Booked for a bottomless brunch as a group for a birthday we went early to put balloons on a table when we went back for the brunch we had been moved upstairs to a dark room were no one else was with no one in the bar all the entertainment was going on downstairs felt like we had just been shoved out the way they had either overbooked or accepting walk in when they were already full. After being left ignored upstairs for 20 mins we had to ask for someone to take our drinks order and we got back what you here for I didn’t no you were up here! 30 mins after our order being taken a member of our party complained the reply was we are just arranging done complimentary wine for your table (this must be the wine he had just walked in with in a Tesco carrier bag !) and none of our party even drink wine! We were all that annoyed with waiting we got our money back and went and spent it on cocktails in weatherspoons! The whole experience was a shambles and spoiled what was meant to be a birthday day out with friends. That was my first and last visit to hedera and i definitely wouldn’t recommend it to anyone!!

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Helen H . 2024-07-28

MORE AT TripAdvisor

Very disappointed in how our visit ended and spoilt our evening out!! Booked a table for 5pm Tonight Sunday. We arrived a little early, showed straight to our table. I had to ask for a drinks menu but that was ok, it was bought straight to the table and we ordered drinks that can quickly. Food was ordered and arrived to the table within about 10mins (5.10pm) again fantastic, food was all nice, but this is when it went down hill. Two other tables left which only left us there, (5.30pm) staff proceeded to wipe the tables and lift upturn the chairs onto the tables around us, I thought maybe it was to just to sweep under the table but no, that’s where they stayed, next thing the kitchen staff came through with there bags and sat near the bar. We felt so uncomfortable and obviously they were waiting to leave. Our plates were cleared away, and the bill was put on the table for us to pay “when we was ready!” In the servers words. We had not asked for it. We were planning on having another cocktail after our meals. Clearly this was not going to happen. Myself and 3 others went outside while my husband paid the bill. Before he had even come out of the building all the shutters except the door were put down. We felt rushed and uncomfortable and it ruined our evening out celebrating and think it was Unbelievably Rude. So sadly despite the food being nice we shall not be returning and will not be recommending.

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Lisa M . 2024-07-21

MORE AT TripAdvisor

Fantastic food and the staff gave amazing service. We were a large party of 19 so to keep up with our drinks orders would have definitely been a challenge! Went above and beyond so thanks to everyone for a fab evening.

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Nic M . 2024-07-01

MORE AT TripAdvisor

Had the bottomless brunch , great cocktails. Food very good. Service excellent . Servers Mariah and Demi were amazing , our glasses never left empty . Would definitely re visit and would highly recommend.

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mariehaddock10 . 2024-06-16

MORE AT TripAdvisor

We’ve been to Hedera a few times and the food is fantastic, so when we discovered they had a function room, we couldn’t resist booking for our wedding. We had a gyros station for 60 guests and a buffet in the evening for 80 and we were amazed by the portions and quality of the food. So much so that everyone were too full to eat the buffet!! Absolute hats off to the wonderful staff for making everything run so smoothly, and for keeping up with us at the bar. A special shout out to Lucas who kept in touch with us throughout the day to make sure it was perfect, and the blonde lady (I’m so sorry I didn’t catch your name) who was on the bar throughout the day. The function room is free and has lovely decor throughout. 100% recommended for either a meal, drinks or a party!!

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jen . 2024-06-16

MORE AT TripAdvisor

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