Based on 1.379 opinions finded in 3 websites
Based on 1.379 opinions finded in 3 websites
Nº 323 in 1066 in Wakefield
Opinions
Went on a Friday, waiter brought us random orders that we didn’t order, and one of us received our item 30 mins after everyone else, it was a raw waffle? No apology or offer to change wrong or raw items, then bill was wrong and we were being overcharged. Would not recommend at all
Amayra Mir . 2025-04-06
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The salmon and avocado on sourdough was stunning! The coffee was actually hot (unusual in this day and age!) and hit the spot. Muhammad was attentive, friendly and efficient. Will definitely return when back in Castleford.
Mike Hinton . 2025-04-01
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Amazing amazing amazing my new favourite desert shop
phil summers . 2025-04-01
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Worst crepe ever had, so dry i needed a steak nife to be able to eat
Daniela . 2025-03-30
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Amazing puds!! Hot drinks on the small side for the price but still delicious.
Liz Mould . 2025-03-30
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Excellent service from Muhammad and great Mother’s Day offer! The desserts were delicious!
jodie . 2025-03-30
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Devyns service was great, recommended the banoffee milkshake and it was excellent
Russell Witter . 2025-03-26
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Mohamed very nice and quick service 😊
Ricky Ashton . 2025-03-26
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Food was excellent, Mohammed the server was very attentive
Paul Sutherland . 2025-03-23
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Really nice after swimming treat
Dan Morgan . 2025-03-23
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Fabulous food and attentive service. Would definitely recommend.
Rachael Davidson . 2025-03-22
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Wouldn't go again sat ages waiting for menus then sat ages for the food then they walked off with my money and never returned with the change and was serving other people so I just walked out and the desserts wasn't great and very over priced
Alan Leedale . 2025-03-22
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Amazing food, indulgent treats for all the family. Fiazan was wonderful - very welcoming and helpful.
Lauren Siddall . 2025-03-22
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Honestly the nicest waffles around. All freshly baked in store and quick delivery. The restaurant is beautifully maintained. Our server Muhammad was so lovely too. We will definitely be back!
N Hunter . 2025-03-21
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Heavenly food as shown in the name. Many food and drink options to choose from and food came quickly
Madison Kelly . 2025-03-21
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The white chocolate and pistachio waffle was delightful and washed down perfectly with the banana and toffee milkshake. Service was efficient and super friendly. Happily recommended and will be back soon.
Chris Smith . 2025-03-20
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We love coming here, it’s always delicious. Thank you to our waiter Fiazan, he was great - lovely cup of tea!
Joley Gordon . 2025-03-16
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Fiazan was our waiter and he was very pleasant.
Brandon Douce . 2025-03-16
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Really good service. The hot drinks were really nice and all waffles Were really fresh. Fiazan was really nice.
Adnan Alisic . 2025-03-15
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I enjoyed my experience at the heavenly desserts allot. It was my first time going but defiantly won’t be my last. Fiazan was my waiter and there’s not one bad word to say about him. Incredible food, incredible service and an all over incredible experience. 😊
Freya Hodgson . 2025-03-15
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Amazing experience. The waiter Fiazan was amazing and so kind and made sure we had everything we needed. He made a wonderful experience for us and we’d come back just so he could serve us.
Sobia Asghar . 2025-03-15
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Server Fiazan was amazing - so friendly and welcoming. Food was delicious. Highly recommend 😀
Anna Forsyth . 2025-03-15
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Devyn was very helpful and friendly. Great service and food as usual
chaanah grace . 2025-03-09
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Amazing. Absolutely amazing. Young lad called Fiazan smashed it. Service was impeccable and he was so warm and welcoming from the moment we sat down to the moment we went out them doors. Would highly recommend this gentlemen if u want a good experience.
FLUX FIZZI . 2025-03-09
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Always love coming to heavenly. All staff are always welcome and friendly been serve by two lovely staff members today prokash and peryn. Had a lovely time
Bethany Robinson . 2025-03-09
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Great customer service from Devyn. Lovely polite guy with a smile on his face! Vegan ice cream is a big hit with our daughter who has a milk intolerance. Thanks again!
Rebecca Danielle . 2025-03-09
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Fiazan gave our table top class service! Made our experience that much better, would return for the service as well as the food 💯
Jordan Shaw . 2025-03-08
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Great food with even better service from Fiazan, who was warm, helpful and funny. A lovely experience, thank you Fiazan!
Jordan and Safia . 2025-03-08
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We visit regularly and the food is always lovely and staff are very attentive and courteous. We were served by Fiazan on our last visit who provided prompt and polite customer service .
Lucie WH . 2025-03-08
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Fiazan was great, very friendly and made the night
Heather Relton . 2025-03-08
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We came in quite late expecting not much to be available but had no issues ordering at all. Our waitress Shantelle was very friendly and attentive - thanks for being so patient with us as we figured out what we wanted! Drinks were served quickly and tasted great. Dessert came after (we got the tapas) and was just as lovely. You're spoiled for choice in this place, and the whole place smells of warm pastry (I assume from the croffles) which is just delightful! First time here but not the last - we'll be back to try the brunch for sure!
Oskar Moss . 2025-03-07
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Food was great. Chantelle the server was friendly and efficient
Zoe Parfitt . 2025-03-07
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We have passed this restaurant many times but thought it just served sweet treats, how wrong were we! Today I noticed a brunch menu which made me stop and check out the menu in the window. In we went, what an absolutely amazing surprise, lovely decor, comfortable seating, spacious and airy. We ordered smoked salmon and avocado on sourdough with a strica drizzle and a hot pastrami with swiss cheese bagel. Absolutely delicious! Our waiter, Ayushmaan, was very friendly and efficient. Why is this place not busy, maybe people think, as we did, that it just sells sweet treats! It might prosper by having more advertising regarding savoury items, such as brunch and lunch! Thoroughly enjoyed our brunch today - thank you!!
Christine Spence . 2025-03-06
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Great location, but the staff could use some training in service. 4 of us attended. Personally, I found their savoury dishes disappointing. Everything was served cold (Hash Brown's and Spicy Beans). All dishes served one by one over a 20 minute timescale. Normally the food should be served altogether. Come on guys...
Ash C . 2025-03-02
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Food was great, but Fiazan's service made it even greater!
T. Mike . 2025-03-02
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The food was delicious. We had asked for two child's portions (which we have had at this establishment before) and our server, Firzan put this in the order notes. We were given two adult portions for the children, but Firzan was very helpful and one of the waffles was removed from the final bill. Firzan was attentive and checked in to ensure we were enjoying our food.
Laura Malone . 2025-03-01
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came fast but i payed £9 for a tiny cookie dough was expecting it to be quite large considering it’s overly priced but not even that nice either to be charging that much and my milkshake come with no straw 😒
judith . 2025-02-28
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Fiazan was fantastic. Brilliant service. I would absolutely come here again! I reccomend the Grow Up (cookies and cream cheesecake that looks like a plant)
Lou Foss . 2025-02-23
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The waffle was very burnt, they are not supposed to be crispy. This should not have been sent out Hardly any strawberries on the crepe
Lindsay . 2025-02-23
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The smores tart is to die for! Highly reccomend great place to take the kids for a treat👍👍👍
Scott Kelly . 2025-02-22
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Muhammad was really welcoming and very helpful
Joe . 2025-02-22
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Beautiful place!! Ice creams where amazing n young lad that served us was so lovely and polite
Sam Phillips . 2025-02-22
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Me and my friend were served by Becca and she provided us an excellent Heavenly Deserts experience.
Becky Y . 2025-02-20
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Trash, delivery time got delayed by hours and can't even get a refund and cancel before the food is made
Mahdi ben dhafer . 2025-02-16
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Good service and nice selection of tapas. Devyn very sweet
Georgina Young . 2025-02-16
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I've visited this place twice now, and both times have been fantastic! It's the perfect spot for a brunch with delicious options, and their desserts are just divine. The atmosphere is cozy and inviting, making it an ideal place to relax and enjoy good food. The staff are always friendly, attentive, and welcoming, which adds a personal touch to the overall experience. I highly recommend it to anyone looking for a great brunch and a sweet treat!
shanza naz . 2025-02-16
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Great food and deserts, matched only by the friendly service. Thank you, Devyn
Christian Thompson . 2025-02-16
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We went there today and the food and service was exceptional. Food tasted nice and the service was provided quickly. The staff was helpful and nice. We really enjoyed our time, all thanks to the staff there and their helpfulness.
Sana Naz . 2025-02-16
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Had an amazing croffle with pistachio. Really tasty and great service.
Victoria Cawte . 2025-02-16
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Served by Devyn today. They were really lovely. Super polite and provided excellent service. The food was also incredibly delicious.
Ashton McCormick . 2025-02-15
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heavenly desserts had a warm and cozy atmosphere and amazing desserts! the staff were great and helpful and made the experience even better. will be visiting again!!
Malaika Naz . 2025-02-15
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Food was amazing, atmosphere is lively and the service is second to none big shout out to Fizhan who were very welcoming from the second we walked in, he went above and beyond to make us feel welcome and made sure we had everything we needed, would highly recommend this gentlemen if you want a good experience
Shaun Walmsley . 2025-02-15
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Lovely food, great service and a very nice atmosphere
Jesse Blunt . 2025-02-15
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Great service and fantastic puddings
James Harris . 2025-02-15
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Devon was very attentive and the food was lovely.
Claire McCormick . 2025-02-15
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Had a great time here with some freinds after going to snow zone the waiters are up for a laugh
Samuel Gibbs . 2025-02-12
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Absolutely loved the food amazing service from the staff member lyla the first time i came and second time i came i was served by Shantel amazing girls, job well done👍
Dolcie Grindley . 2025-02-10
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We had a lovely experience at Heavenly Deserts in Castleford. We have been a few times on our own and also with our children who love it here. On our most recent visit we were served by a waiter named Muhammad t who was possibly one of nicest, most polite and helpful people I’ve ever met! He completely made our experience worthwhile
Lyla-Jae Rawson . 2025-02-10
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The food was absolutely delicious and the customer service was great. I noticed one waitress who was the most polite and respectful young-ish girl to ever come across in a restaurant as she was so understanding of my young children who felt overwhelmed in the busy place. Five stars to Lyla (I read her name on her badge). :)
Abigail Cammack . 2025-02-10
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First and last time coming tonight. Food should be brought out as a whole table, instead my partner was given his order whilst I sat there for another 15 minutes! By the time it came we didn't really want it. We saw this happen to another 2 tables whilst we were there, and saw another table send food back because it was burnt. Our chai lattes were burnt ( I don't know how you get that wrong) and the staff are not attentive. I also heard a man working behind the food bar talking to the female waitress appallingly, he used an aggressive tone and spoke to her like she was a child. Absolutely disgusting to see. Will never come back here, you need to sort your service and quality out. 20 mins to make something that's tastes just the same as I can get from greggs is not what you pay that kind of money for.
Holly Leftley . 2025-02-08
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They couldn't organise to get drunk in a brewery. My first visit, was looking forward to it as my friends recommended. Im well disappointed, we ordered three desserts. My partner and my son had theirs but no sign of mine. They both finished and I still didn't have mine. After abt 20 min waiting I asked where is mine and being told it takes long time to prepare mine. Fair enough but they should bring all three desserts same time.
Małgorzata Wytrwalska . 2025-02-08
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Amazing food, lovely service, highly recommend!
Chris Pratt . 2025-02-08
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It was mine and my partner's first time visiting and will be our last visit. The waitress we had did her utmost. The other colleague at the desk spoke to the waitress like a peice of rubbish in front of customers which was not a pleasant sight. The food was sub par, I only eaten half of the cheesecake lolly, the chai latte tasted burnt and was too hot to drink at first. 20 minutes for monkey bread is far too long to be made up for the small portion you do get. The taste of the monkey bread hardly had any banana in it. The food was not served at the same time, it was whatever is ready first, why would you have food served at separate times?! This was not a "heavenly" place to be, more like the pits of hell. Would not recommend your time here if you passed by and think it looked nice, do not be fooled.
Nick Hinton . 2025-02-08
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Delicious, would definitely recommend and will certainly be back
kieran gardiner . 2025-02-05
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Devyn was a babe, gave some great advice r.e the desserts. Really enjoyed our experience at heavenly desserts!
Daisy Cooper . 2025-02-05
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Great food. Lovely place. Very quiet during the day so easy to be seated and served. Very helpful staff
Richard Marsh . 2025-02-03
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Visited for the first time today for a birthday treat, very great service from Devyn and the food was very fresh and delicious
Rebecca Reeder . 2025-02-03
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Wonderful food and service. Special mention to Devyn, great service with a smile!
Charlotte Naylor . 2025-02-02
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Delicious dessert and great service
Darren Olsson . 2025-02-02
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Devyn was brilliant and accommodating after a few issues
Main Email . 2025-02-02
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We were served by Devyn, they were very attentive and a great server
Andy Randall . 2025-02-02
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Good atmosphere, fantastic, friendly service. Thank you
Jarekboski . 2025-02-02
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Service was exceptional by Devyn and the desserts were... Heavenly!
Allan Vargas . 2025-02-02
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Fantastic, as always. Deserts are unmatched. Service from Devyn today was amazing, went above and beyond and really made our day. We will definitely be back. Thank you Devyn :-)
Heather McNally . 2025-02-02
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Great service, thanks to devyn!
Conor Remington . 2025-02-02
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Deryn was excellent. Even had plenty of one liners up his sleeve to keep us entertained!
Ben Sunter . 2025-02-02
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Amazing. Wish I wasn’t already stuffed so I could have finished it all 10/10
Max Longman . 2025-02-02
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Waiter tried to hard to do funny jokes
Mason Dyas . 2025-02-02
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Great food and great service. Shantelle was really friendly.
Vicky Omar . 2025-02-02
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Devyn was a lovely server thank you! Great desserts, enjoyed everything we had.
Neil Harding . 2025-02-02
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Shantelle was great and extremely attentive!
Keely Neill . 2025-02-01
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Maciej was very nice and recommended our deserts excellent service 👏
Anthony Banks . 2025-02-01
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Lovely experience. Devyn a great server - need more gluten free options
Rebecca Dingwall . 2025-02-01
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Devyn was Divine. We loved the ambience of the place, food was fantastic and the service top notch!!!
Faith Mabaleka . 2025-02-01
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Dewyn was Absoultey lovley and very helpful
Amy Handford . 2025-02-01
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Deryn was very helpful, will be back.
Ian Jackson . 2025-02-01
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Food super good & friendly service
louise . 2025-02-01
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Service is horrible here. Had to constantly chase the staff to get their attention, they are least interested. The order took quite some time to arrive and the waffle ordered was completely soggy. The management was reluctant to initiate the refund but eventually provided the refund. Never visiting again 👎🏻
Karan Kukreja . 2025-02-01
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Lovely food and great service from Devyn
Sarah C . 2025-01-31
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Clean and comfortable environment, exceptional service, waiter Devyn very kind, friendly and attentive
Kezia Barreto . 2025-01-31
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Love place, friendly staff. Gorgeous dessert. Would have been even better with more waffle and less cream
sarah cooper . 2025-01-31
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Great food, very plentiful and lovely coffee
Gabrielle lawson . 2025-01-31
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amazing food ayushmann good service
victoria burrow . 2025-01-30
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Very nice young man Devlyn, always well mannered and polite
Alex Silcock . 2025-01-30
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Devyn was excellent and the service was great
Samuel Wilson . 2025-01-30
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Lovely little restaurant with many great looking deserts that taste amazing, i just had the tiramisu milkshake and was great. Definitely recommend
Harvey Deep . 2025-01-30
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Devyn has been very helpful during our time here. Kudos to him!!
Eva Asjhad . 2025-01-30
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Dessert was fab, Maciej was very attentive
Hannah Donoghue . 2025-01-29
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Amazing service by maciej and ayush. Lovely food!
Andrew Warren . 2025-01-29
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Overall, we had a good experience when visiting the Castleford branch. Food was good, nice atmosphere and good service.
Faisal Riaz . 2025-01-29
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252 Opinions
For anybody following a Gluten Free diet then I wouldn’t bother trying here. It’s suppose to be “Gluten Free Tuesdays” so you turn up at 18:10 to be told they turn the fryer off at 6pm!! What a joke for a restaurant/takeaway advertising Gluten Free Tuesdays.
92 Opinions
Tonight's meal was not as impressive as previous meals.The service was let down by staff constantly wanting to take our plates before we had finished eating and drinking.
381 Opinions
We visited for dinner on 1/3/25. Service was abrupt and unfriendly. Food was delicious. The dining area was so jam packed , we could not move our chairs out without hitting other diners squeezed in behind us. A large party was being accommodated, who were loud and leery. Would have helped in the staff were more in control of the party and if so many guests, maybe open another floor. We were packed in, it was loud like the vault of a pub. I wouldn’t go there again.