Haute Dolci in Birmingham - Phone Number, Reservations, Reviews

I visited haute dolci yesterday and the staff were brilliant friendly and made me feel welcomed and understanding of my allergy with nuts and made sure no nuts were in my milkshake so they made me plain milkshake which i loved strawberry with vanilla mixed with whipped cream on top and dessert they made for my family in front of me was amazing the way the they designed it i would highly recommebd haute dolci birmingham

I am highly recommending this place, I had my baby gender reveal party at Haute Dolci, Star City Birmingham. Best service ever, we have booked the private room upstairs, we were allowed to decorate it a few hours before the party started and we had full privacy. We were about 13 people, the order came very quickly and nothing missing, it also came for all of us at the same time. The staff was very friendly, Neelam and Neha made sure we get the best service. Thank you for your this day, we had the best experience 💖

Very clean place with nice seating. Top quality desserts and excellent service. The daquiris and mojitos need abit more flavour other then that cookie doughs are extremely small cpuld do with a bigger portion the price you pay.

The place is really pretty, the food is as expected from a nice dessert place.

I had a fantastic time at Haute Dolci. it's easily the best place for dessert in Birmingham. If you're a dessert lover, this spot is a must-visit.

Food is not worth the money it's hype peanut butter stack taste better in small independent desert shop

Nice and clean with spacious booths. Good menu and they do san sebastian cheesecake. Sometimes they can take a long time to get something out even when it's not busy.

We went to celebrate our 11 year wedding anniversary and it was perfection from the moment we entered to the moment we left. The manager, Neelam was so welcoming and made the experience truly memorable. I was met by Alex upon my initial visit and she, along with another staff member, were so kind and professional. They made us feel incredibly comfortable and happy to be there. As it was our first time here, we asked for recommendations on the desserts and everything recommended was out of this world! Simply delicious. I will certainly be revisiting Haute Dolci with the rest of my family! 10/10 for experience, food and atmosphere.

Best dessert place I've been to in Birmingham. Gorgeous decor and the desserts were delicious

Went there on a sunday, it was very busy but they managed to accomodate 10 of us at short notice, ordered waffles and crepes which were lovely, Neelam was fantastic, 10/10 all round, would recommend

On arrival me and my son waited approximately 8 minutes before someone even acknowledged us the time of arrival 4.55pm. There was tables available 3 tables for seating of 2 people's. The fact the lady staff member made numerous eye contact but didn't even smile nor say " I will be with you shortly " was not good customer service !!!!! After 4 ladies walk in behind us did we get approached and told to take a seat now I can't help feeling that this was only because the other 4 customers walked in that we was even spoken too. I decided not to eat here as that kind of service is not what I would expect given the kind of image it has. Customer service is key to any business and a happy customer it's all about the experience.

Great dessert here and the decor is nice, however if you go on a busy evening, you can't hear yourself think; it gets very loud.

Deserts were lovely and the place was nice/ clean. Thank you to Neha and Adeel for making my daughters birthday special.

A wonderful find on our way back from a day out! We were welcomed very warmly by Neelam and shown to a lovely secluded booth. Service was swift and professional and all staff encountered were helpful and friendly. Will return on our next trip past Star City!

Neelam gave us a customer service

White mocha was lovely. The member of staff who served us, neha - was great

We got the private room for a party of 13. Neelam was very attentive and checked on us a couple times. Our server Neha was beyond helpful. We used the 2 hour private room and was even given an extra 30mins! 100% recommend and will definitely be back!

The reception was amazing, very friendly atmosphere and their 🍸 🍸 🍸 are amazing. The best pina colada I've ever had. The red velvet cake was so tasty as well.

I’ve been with my friends this evening for something sweet, this place is quite nice, the service was ok but slow even with 3 tables in the restaurant, the pancakes really nice, “ come get me “ sponge chocolate cake was okay isshh and surprising my pina colada was really nice ( I also had to wait for my drink while my friends were enjoying theirs drinks )… Also the total was £58 ( a bit too much for 3 mocktails and 3 desserts …I also checked online for the prices and surprisingly was a total of £46.20 - just wondering how much is the service charge here since we haven’t received our bill - 20% service charge for what ?!). Next time I will double check and make sure that I will have the bill even if they are not too excited about giving the bill to the customers.

The desserts were lovely. Love the fact that there are several vegan options, very inclusive. The service was brilliant, Sophia served us and was extremely pleasant and attentive and Halima was lovely too.

I visited with my friends and enjoyed the atmosphere, it was too good and the service offered by Neha was too good and she was helpful as I had allergies she helped me with it and selected the proper menu for me Enjoyed the food as well

Heard about this dessert restaurant so naturally I had to check it out! Haute Dolci brings exactly what its name suggests, high end fashionable and great quality desserts. Class and elegance - for both desserts and decor. This Eatery was made for those who can appreciate a stylish scene, comfortable clean seating and an atmosphere that makes you feel exclusive. The booth seating creates a great sense of privacy for the more modest guests. Desserts are crafted to a high standard with the taste to match and customer service is positive and inviting. It’s worth taking the family as their kids menu caters for those tiny tummies. Neelam greeted us from beginning to end ensuring our group was happy and attended to us throughout our visit, a warm welcome and happy service really makes the difference. No pictures on this ocassion unfortunately, I was too busy tucking into the sugary goodness. Desserts are chic and moderately priced -as far as this location goes, I’d recommend all day long. A sophisticated outing for a cheeky treat!

Heard about this dessert restaurant so naturally I had to check it out! Haute Dolci brings exactly what its name suggests, high end fashionable and great quality desserts. Class and elegance - for both desserts and decor. This Eatery was made for those who can appreciate a stylish scene, comfortable clean seating and an atmosphere that makes you feel exclusive. The booth seating creates a great sense of privacy for the more modest guests. Desserts are crafted to a high standard with the taste to match and customer service is positive and inviting. It’s worth taking the family as their kids menu caters for those tiny tummies. Neelam greeted us from beginning to end ensuring our group was happy and attended to us throughout our visit, a warm welcome and happy service really makes the difference. No pictures on this ocassion unfortunately, I was too busy tucking into the sugary goodness. Desserts are chic and moderately priced -as far as this location goes, I’d recommend all day long. A sophisticated outing for a cheeky treat!

It was such a great experience. We were a party of 15. They couldn’t do enough for us. They were patient, the service was great. The restaurant has beautiful decor and it was clean and refreshing. Shout out to the manager/host Neelam. Her friendliness and managerial skills were excellent. I felt really relaxed. The desserts were amazing as always and the cost is so reasonable for such an elegant spot. Loved it!

Desserts were lovely ! Neelam at the front was fantastic and ensured that our experience was perfect! She’s extremely caring and lovely towards customers and was doing everything she could to make sure everything was on point.

Obviously the desserts were first class, lovely seating and a very generous establishment. The staff were attentive, however, the front of house Neelam was considerate from the point we stepped through the front door. Unfortunately, a group of men were trying to jump the queue past me and my children, they were too rowdy for my liking and were swearing in front of my children. Neelam remained fair and did everything possible to ensure we were not affected by their behaviour. It’s such a shame they were disrespectful, though Neelam was professional throughout the whole situation on an extremely busy night. My children were glad she was able to help us and say she was a kindhearted lady. We will be back no doubt whenever we return to Brum!

Visually appealing in decor and lighting. Greeted beautifully by staff on arrival. 3 of us were guided to seats immediately and kindly moved to booth seats within minutes for an even more luxurious dining experience by manager. Delectable Pancakes and Waffles, but I'll definitely get the Cinnamon Toast next time as it tasted exceptional!

Delicious dessert! We had the Nutella milk cake and pistachio ice cream absolutely unique and decadent. Great service from Neha Gosar, really polite and helpful. All the staff were busy at making everyone welcome. Everything was served in a sparkling speedy way. Made for a great treat with gorgeous setting.

Had a lovely time and thank you so much to Neelam (the manager) and Neha for accomdating our group of 16 and extending our time, the service and quality was amazing, will definately be back

Spot on service and amazing quality deserts and drinks given. The chocolate sauce was amazing and the milk cake sponge was spot on and tasted amazing.

We had pistachio, coconut and hazelnut gelato. The nutty trio. The hazelnut was very smooth. The pistachio had bits of nuts in it. They were ok, the taste got tiresome after a little while but it was about £2.30 a scoop. The chocolate triangle had an unpleasant texture.

Loved their tropical crust drink. It was really nice! San Sebastian Cheesecake was ok.

Absolutely great service from our neha gosar very kind and quick with her orders also the milkshakes taste very nice too

It was a good experience. We had wonderful time there. Especially we got to enjoy the family seat. So neat and tidy. Loved the ambience. Service is good. We've been taken care of Sofie, she was amazing. She kept on checking us for the whole time. We had the best service. Even the person at the reception is so welcoming and smiling. I.loved their hospitality. Creative menu. We had "An offer she can't refuse, An offer he can't refuse". It was good . Plenty of parking, free in the star city mall.

Had a private dining experience for my sisters bridal shower. We were looked after by Neelam and Momta so well. It was beautiful and they let us decorate the room how we wanted. My sister absolutely loved the surprise and I would definitely recommend this place for the private dining experience upstairs!

Polite people very helpful lovely food

It was our first time here, and this was by far the best dessert places we have tried. Their san sebastian cake was the best. We were treated warmly by the staff here, especially Neelam.

Beautiful place, food was amazing and our server Neelam was superb, would 100% recommend

The chef was really great at his job - Adeel. Had pancakes and a cake. Pancakes were made fresh to perfection and tasted amazing. The staff - just one male working - in general were welcoming and polite. Very nice desert place. Would recommend. You do need a separate facility for toilets though - one shared toilet is not hygenic or useful.

Dessert was amazing neha did great job she was very polite nd know how to satisfy customers

DJ was very helpful and kind, excellent customer service :)

The Staff don't work or don't do things which make People happy, other way saying - service isn't that good as it should be in Place like that!

Adeel assisted My mother and made her feel comfortable whilst choosing a place for my special needs sister to be seated and sang Happy Birthday to my little sister with us. Thank you for making my little sister’s birthday brighter ☀️ with your great service 💪🏼.

Beautiful place, Calm atmosphere and delicious food.

Would recommend couples or family

The atmosphere is really nice . Lovely music as well

Absolutely loved my visit. I came with extended family and was really impressed with the high level of customer service shown by Neelam- what a a wonderful spirit- Thankyou.

Absolutely appalling, do NOT order from here. Service and staff are terrible. WORST place that i have ever ordered from and will never be ordering from here again. This place needs serious improvements.

Went on a weekend and even though the parking lot was very busy we were quickly seated. Had 2 cookie doughs, a mocktails and s'mores milkshake, all of them were amazing! The cookie dough came with melted chocolate and ice cream and the presentation of the food was great! The staff were all friendly and helpful. The building itself is really nice, lovely decor. A great experience and will definitely go back!

Excellent Pritee well done thanks for great milkshake cant wait to come again . From Rid love you Would recommend to everyone in west midlands. Haute Dolci is great

Great experience if your looking for a sweet treat was served by Neelam amazing service would recommend.

Great food options. Service was a bit lacking. The girl helping us kept booking at herself in the mirror and not paying attention. This meant we had to keep telling her what it was we were wanted. I was about to tell her how pretty she is so she can stop looking in the mirror but I thought not to. Knocked one star off because of that. None the less, well Be back!

Went for desserts with friends, Excellent customer service from Fahad, made us feel welcome and was very attentive as were the other staff. Lovely atmosphere and desserts and mocktails were amazing, keep up the good work fahad and thank you again for the top service, will definitely be back and would definitely recommend.

I’ve been here a few times for takeaways and dining in. My experience has always been pleasant, found the staff to be friendly and portions of their desserts to be generous. I’d highly recommend!

I visit quite often and do love this desert place however, yesterday evening they forgot a milkshake we ordered and after asking three waiters about it we were told it was coming. Whilst everyone else on our table had their food, we were then told that it was accidently given to another table and then had to repeatedly ask for our milkshake for one of the waiters to then come to our table and tell us they've accidently made an extra milkshake and ask if we wanted it. We ordered a strawberry milkshake and was then handed the accidently made kinder Buenos milkshake which was different to what we had ordered. It didn't make sense for the waiters to make up stories when they could have just apologised for forgetting the original milkshake and then make the one we had asked for. It was quite unprofessional to be exact. We were put into a booth on the ground table and couldn't go all the way around either as the seats had chocolate smothered into them.

Great atmosphere, very nice decor the room was very inviting. The area was clean and the service was pretty good, Neha Gosar recommended my meal and I have to say it was delicious. I thought the portions would have been quite small but it was great. The food was quite pricey in comparison to other dessert places, there are a range of options from cheesecake to pancakes so bring your sweet tooth. Very easy 5 stars, would definitely recommend you try it out.

Haute Dolci, is a remarkable dessert destination that truly exceeds expectations. This luxurious spot offers an Art-Deco-inspired ambiance with elegant decor, including maroon leather seating and white marble accents, creating a sophisticated environment perfect for indulging atmosphere The menu is a dessert lover's dream, featuring an array of exquisite options from decadent waffles to mouth-watering sundaes. The service is consistently praised for being both friendly and efficient, ensuring that your visit is as delightful as the desserts themselves. Guests frequently highlight the quick service and the exceptional quality of the treats, making Haute Dolci a must-visit for anyone with a sweet tooth Overall, Haute Dolci is more than just a dessert place; it's an experience that combines luxurious surroundings with delicious offerings, making it a standout choice for a memorable dessert outing 😋

The desert was nice I had cheesecake. It was beautiful happy toc9me back

Thank you to Neha Gosar for the amazing service

The food was delicious and service was top notch 👌🏻. Thank you Mamta for being nice waitress.

My experience here was amazing, the desserts were incredibly tasty! There was an incredible worker, Oumayma who always was down to earth with us. Oumayma was incredibly patient and thoughtful when it came to us ordering! Overall, this place was amazing and full of thoughtful and kind workers.

the best pancake i never had before like this. lovely pancake with balanced flavours tasty ice cream for the side and i love the shake.😘😘❤️🥰

I visited with the family and Neha who served us was very helpful. She seated us in a private dining area and regularly checked on us. To add to this the croffle were the best we have had. Overall this was a great experience and will be visiting again.

Oumayma was fantastic - very efficient, friendly and professional. Excellent atmosphere and brilliant food. Enjoyed our visit.

Outstanding customer service! DJ had taken my family orders, she was very patient, polite, friendly and kept up with all 7 of us! 10/10. was very nice and very welcoming also.

Worth the money! They provide you with extra Chocolate sauce as well and make sure to check on you till you’re satisfied. Neha Gosar provides a very dedicated service here and is amongst the top waiters serving.

I had great experience in haute dolci today...like the food and service given by mamtha was so good...she was amazing with beautiful smile.. definitely recommended

After so long i came to eat dessert at my favourite dessert place. loved the atmosphere food and service by mamta…we were family of 4 sitting at private dining. everything was great..doesn’t disappoint every time i come.

Walked in to be greeted to a wonderful lady called Neelam with a warm smile and extremely helpful. What more does one need when walking into Haute Dolci with most delicious deserts and additional having a 5* customer service! Thank you from Sonia,Alvena Aydin and Arham! Neelam is an asset to the team!

The food was absolutely amazing and the service even better. Neelam and Shumi were great servers.

the manager Neelam was amazing and very accommodating. Me and my family felt very welcomed and the food was amazing. We loved the deserts and the fact that we could change anything to our liking and she didn’t have any problem with it. She did everything to how we wanted it to be and the amount of time it took was amazing she was in and out of the kitchen with our fresh deserts in a minute

DJ and Alex were such lovely waiters ! Made the whole experience so much more pleasurable!

Excellent table service from Dj and the other waitress.

Excellent experience here went with my family enjoyed the luxury desserts and was greeted and helped by the manager Adeel thank you!

Fahad bhai is great . He give love and respect even childs . Fahad bhai keep it up. JAZAK ALLAH

served by oumayma, arrived in a group of 10 dressed relatively nice so were put in a private room which was a very nice touch. service very fast and food very yummy :)

Food was absolutely lovely great vibes had a strawberry sundae which was absolutely divine, we had amazing service from our server Alex

Excellent customer services by Neha Gosar and overll experience is good

Good service by Neha Gosav. Always smiling and looking after everyone.

The Food and the service are very good! Thank you Neelam and she is a nice waitress.

Neelam was great & provided great service!

Came in today to takeaway some dessert we were served by the amazing Neelam. She was amazing such a boss had it all under control. She needs to be promoted asap

Neha was fantastic and helpful thanks alot

The dessert was amazing excellent customer service by aumayma

Excellent customer service 👏 lovely lady Neelam attended to us. Polite, friendly a true asset to the business. Thank you for a lovely experience and delicious desserts . Defo be back for more and recommend to friends and family.

This place has absolutely horrible service.I found a hair cooked inside my waffle which was the 'Offer she can't refuse'.I told the worker and she asked if it was mine even though it was literally cooked inside the waffle.She asked if i wanted a new one I refused I was put off I said no just take it away and remove the bill for it.There you have it 'An offer she can't refuse' refused.She didn't even bother giving me any discounts or even make me it for free.

I don't want to say really. Bought a sundae which you'd expect to be ice cream. Instead it was full of strawberries and whipped cream and a single scoop of ice cream on top. When questioned about it they said that's what is on their menu (it's not whipped cream is only meant to be on top) in what world is a sundae not about ice cream?! For £8 no less. Really not worth it just get yourself a mcflurry for a fraction of the price.

DJ was absolutely amazing with her customer service I would definitely go back because of her and her kindness. Thank you DJ!!!

Had a great time there with family. We went there first time and won’t be the last one. Nice desert, helpful staff and modern place with nice atmosphere.

alhamdulillah we came down haute dolci today, and we came as a group of 10. this is our 3rd time coming, and every time we’ve come we’ve received the best service and food. especially the manager at this branch, she was very lovely and accommodating to our needs, as we were having a bridal party. thank you :)

Neelam provided excellant service, we visited with our daughter who is wheelchair bound, she assisted us with seating and made sure we were comfortable, Neelam provided us with that special care for our special one. Thankyou Neelam and to the rest of the staff who were excellant in their service. ShazB

Incredible staff and the food is exceptional. Fahad is always so friendly and welcoming and the staff are happy and beautiful smiles . I always come out feeling very happy

Excellent service from start to finish. Management thank you for the vegan ice cream for my daughter.

Shahan was exceptionally amazing with his service. He was polite and ever so helpful. Always a pleasure to meet at Haute.

Shahan was amazing if there was more then 5 stars I would choose more. He was professional and polite. Thank you for the hospitality we will definitely come back

We visit Haute Dolci quite often as a family and it is our go to place for desserts. It never disappoints! The manager Farhad was very friendly and kind, as always, and served us with a smile. The red velvet cake was the best I’ve ever tasted , and as for the waffle, perfection. We’ll definitely be back soon for more delicious desserts.

Hi I came to haute for a meet and allahamdulilah the service was great I was looked aftered by neelan she gave up some good tips and helped us break the ice

absolutely great service from Neelam, she was so welcoming and kind always has a smile on her face and has good customer service.

The Manager Neelam was an absolute sweetheart, she always has amazing energy and gives the best customer service. She deserves more recognition for what she does.

Had a great experience, didn’t have to wait long at a very busy time too was attended to quickly food was served quick and tasted good great customer service from Reena 👍👍 Unfortunately Second time round was an absolute shambles waited ages to be served hardly any staff and the staff present had no manners they totally ignored us could have atleast let us know the situation and apologised for the wait the desert wasn’t very good either