Haute Dolci in Birmingham

2025 update: excellent customer service, delightful aesthetics and excellent desserts, what more is there to say! Still, highly recommended General points Excellent location, easy access to motorways, lots of car parking and the usual Star City entertainment! Excellent customer service, friendly staff and quick turn around. The staff even allocated a space for us to queue inside even though it was so busy. This was a real relief as we have a young family. Thank you very much for your friendly professional courtesy. The restaurant was clean, well stocked organised and COVID aware. Excellent menu, professional, delicious and sensible price. I would like to take this opportunity to thank Zaid who was our waiter, he patiently explained everything to us, really bonded with the children and was an absolute pleasure. Thank you very very much, hope to see you soon. Highly recommended to all.

Amazing food and wonderful service Definitely will visit again soon 🥰

Great experience, especially the service from Neha!

Neha was very kind and helped us with all our needs!

pritee thanks for the service banging dessert come every time

Pritee was AMAZING had such great custumer service she came to check up on us and see if we liked the food she was the best

Pritee provided great customer service she was friendly and approachable.Dessert came so quickly. Never disappointed with the quality of Hauti Dolce.

Pritee provided fantastic, quick service. Everything came promptly! Thanks Pritee 5 star

Thank you Sofia for the fantastic service!

Neha receive us nicely and she had good smile when we enter to the place i am so happy with good vibe by this place abd one of the tall guy is there where working as a chef he is not respecting the service staff i am dissapoint for that and mangagement will take this concern and rest of them staff were very nice and good and we have good desserts like chocolate pancakes

Neha is amazing and lovable and good vibes when we enter to that place and desserts are nice and all staff are polite and good

Quick service, nice waitress callee sofia

I recently visited Haute Dolci dessert restaurant, and it was an amazing experience! The ambiance was elegant, and the desserts were absolutely delicious. Neha… was incredibly helpful, providing great recommendations and ensuring everything was perfect. Her friendly attitude and attention to detail really stood out. If you're looking for a place with top-tier desserts and excellent service, I highly recommend Haute Dolci. I'll definitely be coming back!

Great atmosphere, great service. Sofia was super helpful and accommodating. Would come back!

shahan and sofia gave the best and friendliest service ever. both their dedication and hard work really made us feel comfortable and joyful.

I had an amazing experience with the customer service team—quick responses, friendly staff, and sofia was very helpful!”

The service was impeccable thanks to Sofia for looking after us the desserts were delightful and the customer service was second to none

Great place, food was amazing and service .. everything was okay and the food arrived promptly . Thank you so much . The service was spot on

Thanks to Sofia for the great customer service

Sofia was very helpful and had a lovely experience here

Sofia was our server and she was extremely professional, kind and humble. Would definitely come back. Highly recommended!

Sofia was very helpful and friendly. Cheers

Thank you Shahan , for being so nice with us every single time with us . Always very polite, ao professionale service, is always a pleasure to come here with my family. Xx

complete waste of time when ordering from uber eats. Didn’t even receive the order !!!!

It's a very nice atmosphere, chilled and calm for a nice friehds meet up with good desserts and pleasant customer service. We were greeted by a very nice and charismatic host, Neelam. Thank you.

My server was really lovely and kind !!

Every time I come to here Neelam is always so professional and polite manners cost nothing

Siri was very polite, respectful and kind. He made our desserts so perfect and we enjoyed his service and every minute at haute dolci star city. will definitely return

I went to Haute Dolci with friends to celebrate my birthday. Since our group was large, we were seated upstairs in a private room. Neelam was very accommodating in serving us, explaining everything about the menu and facilitating the service. Everyone was satisfied and I certainly recommend it to anyone who enjoys desserts and sweets.

An exceptional experience from start to finish! We were welcomed and looked after by Shahan, who was absolutely outstanding. Kind, attentive, and highly professional, he made sure we were comfortable and took care of us throughout the entire meal. The dishes were delicious, beautifully presented, and served at the perfect temperature. Every detail was clearly thought through — both in the kitchen and in the service. A big thank you to Shahan and the whole team for such a memorable moment. I highly recommend this restaurant, whether you’re coming as a couple, with friends, or with family. The setting is beautiful and the atmosphere very warm.

From start to finish, our dining experience was fantastic, thanks to our incredible waiter Shohon. He was attentive, and made sure we had everything we needed, creating a truly welcoming atmosphere.His friendly demeanor and quick service made the evening even more enjoyable. And the highlight? The fudge cake—absolutely divine! It was rich, sweet, and perfectly moist, with just the right balance of sweetness and deep chocolate flavor. Every bite melted in my mouth, especially when paired with the creamy scoop of vanilla ice cream on the side. It was the perfect way to end an already wonderful Iftar time. If you’re looking for great service and unforgettable dessert, this is the place to be!

Very nice food. Great service. Waitress Neha was rlly nice and kind.

The food was amazing and shumi was a great server. Will definitely be back 🩷

Shumi always gives great service and is very nice and friendly!

As always, great service from Shumi.

Neelam is so nice and helpful, and another Indan waiter who served us on Sunday 23/03 was nice too

Thank you a much Neelam everything very good 🥰

I tried the must waffle and it tasted great. I was served by Alex and she made the experience so easy and she was a pleasure, very good attitude😁

Neha’s service was amazing and the desserts were good too! Everything was made with care. Neha swiftly took our order and had a high level of attention to us

Customer Service was 10/10, we had Alex welcome us and take our orders. Really friendly and made sure to check on us. The food was good and came quickly. Overall great experience.

Went here on a night out with friends and thoroughly enjoyed my meal . It was a lovely atmosphere and we had a great waitress, Alex, who made sure we were looked after and provided great service.

Alex was especially helpful today with delivering our food and helpful service. Thank you! The Kunafa collection is very nice and definitely worth the try. Also they cater for all with offering vegan ice cream for lactose intolerance.

Neha was very pleasant and attentitive

11/10 experience. Alex was so kind and she is a credit to the business :)

Service was friendly and quick Pritee was very sweet

I had a strawberry kunafa cup, but it didn't taste anything like kunafa since they used vermicelli instead of the actual kadayif. The chocolate melted at first but hardened really quickly. Was it worth over £11? Not at all. Other places do it better, or you could just make it at home.

Me and my sisters came to Haute Dolci to order Kunafa and strawberry chocolate. The staff was very friendly and helpful during the order. We was served by staff Shahan who was helpful during making the orders and items on the menu would recommend coming again :)

Super friendly staff and food was amazing would definitely come again.

Lovely desserts and lovely service from Shahan. Definately be back

A great place for tasty dessert with good vibes. Service was very good too, our server was Neha.

Thank you Neelam for a fantastic dessert experience. Top class customer service, felt very well looked after. ⭐️⭐️⭐️⭐️⭐️

Amazing service especially from Shumi, so lovely and kind throughout. Will come again.

Sheni was great and there was a nice atmosphere inside.

The dessert was amazing, the service was great. There were so many options to choose from. We were served by Shumi, she was so kind and showed me options that I didn’t even see on the menu. Got exactly what I was craving.

The service was great! Thank you sheni!

Shahan was great service and delicious food!

Came in yesterday with my family for Iftar and was served by Alex. She was kind, patience and served with the biggest smile. She also quickly let as know about any allergens which was helpful and the food came nice and warm. Will 100% return for the fine service also the atmosphere was very pleasant.

Excellent customer service 👏 👌 it was my first time here and I loved it marvellous staff definitely more than 5 stars

Totally love the Desert !! Best I’ve had in a long time . I would really recommend for anyone looking to sweeten their sugar cravings and the stuff is very welcoming and friendly. Thank you Alex !!

Shahan was amazing, service was great especially in the Ramadan rush!

I was served by Shahan Excellent service and very professional

Neha and Pritee were the best! Very attentive, excellent customer service, will definitely be back!!!

Amazing customer service by Neha, would love to come again.

Amazing service great customer service by neha siri and adeel come every week really look after me

Big shout to Neha, great customer service and very patient.

Siri was very helpful and lovely

They allowed us to use the upstairs. My children really enjoyed the privacy and the desserts were amazing

Great service from Pritee and good customer service

Matilda cake was not fresh, waffles were nice and fluffy, Alex was a lovely help she was very nice and helped us get the best choice of dessert

Amazing Service from Alex at Haute Dolci! We had a fantastic experience at Haute Dolci, and Alex made it even better! She was incredibly helpful, friendly, and attentive when taking our order. We enjoyed delicious milkshakes, loaded strawberries, and cookie dough—all of which were amazing! Alex went above and beyond to ensure we had everything we needed, making our visit extra special. Her excellent service truly stood out, and we’ll definitely be back. Thank you, Alex, for such a wonderful experience!

Food is a bit pricey, but delicious. Neha provided great service.

I had the pleasure of being served by Neha at Haute Dolci, and I must say, she truly made my dining experience memorable and also suggested some delicious desserts and milkshakes.

Visited 1st time loved the place a lot, Neha was a superstar enjoy a lot

I love going there for dessert, food is great. employees are always smiling and nice all around. but I hate that they don't give out tap water! hence the missing star from me sorry they also add the service charge so if you don't want to pay it don't forget to ask them to remove it.

Sofia, the waitress who served us was great!!

Enjoyed my post iftar desserts! Very pleased with Neha Gosar for her lovely service! I really appreciated how she took my 4 year old to choose her ice cream and she was really welcoming! Amazing service Stay blessed! X

Amazing food and great service from Neha. Definitely recommend to visit!✨

waitress was extremely nice and gave great service, i think her name was neha :)

Very good, Neha Gosar is very friendly

Neha was professional and greated us with a hearty smile. Thank you for excellent service.

Shumi is always giving amazing customer service and is always helping us with picking and choosing on the menu.

Sofia was nice and understood our orders very well. She was polite and had a great smile. Great vibes

Great Deserts and Great Service from Sofia once again. Really great staff and Sofia goes the extra mile.

Lovely evening out with family. With the best service from Shumi

Shumi is always helping us whenever we come to haute dolce Birmingham and gives great customer service.

the service was really good , she was really polite.

Really good friendly staff and the dessert was really good. Would recommend this place to friends and family. Shumi was a great serve

Food was good and it’s beautiful nice restaurant

Amazing service, neelam is very friendly with amazing people skills. We were very taken care of for my daughter’s 15th birthday. Will definitely come again !!! Stunning place amazing time.

the manager akeelam was extremely rude to us and treated us aggressively while she was talking because we didn't like the matilda cake and wanted something else she took the plate harshly like we were accusing her that she made it, honestly its about people prefrerance and she wasnt welcoming at all the other staff were sweet and genuine but she was the worst

This visit was the rude as I come here daily The manager was so rude to us and she took the plate from our table aggressively as we told her that we didn’t like the Matilda cake and when we told her we wanted to complain she was rude and we told her that we are going to leave and she was okay with it

i come here every now and then but this visit was the worst ive never seen or experienced a manager that was extremely rude to us just because we didn't like the matilda cake and wanted something else she was talking aggressively and removed the plate harshly like we were accusing her that she made it, honestly its about people preference.

Amazing customer service from Neelam. Very kind and welcoming! Beautiful place and food was delicious!

Great place grate people grate food no complaints at all had a lovely lady called Neelam and she gose above and beyond grates service I've ever had and have just found a new place to go

Shahan did a really good job. Very polite and happy lad.

Food, atmosphere and service was first class. Special thanks to Shahsn for excellent service

Great atmosphere fab service celebrated my sons receiving awards Neelam and the team were very accommodating as my child has autism… he loved it & can’t wait to go again … thank you

Shahan is the best in his service. Really nice guy with good personality and good attitude. Thankyou shahan for youre service. We will definitely come again.

It was such an amazing experience to come here and the boy who took our order was very kind and very good. His service was so great and he kept asking us if we need anything. Sahan’s service was excellent 👍. Will definitely come back. Thanks

It was the best experience I have had in a long time Especially the kunafa collection