Haute Dolci in Trafford

Inefficient- took a long time to come to ask for orders and when we asked for water nothing Arrived for 15 minutes!

Beautiful place. Went during sat eve 8pm was fairly busy. Waited for 15mins but got a lovely table. All the deserts were amazing especially the waffles and shakes. Service was great. Managers were very helpful and a credit to the establishment. Will be back for sure. Thanks

Always an amazing place to eat. Amazing atmosphere, nice staff and lovely food. Never disappoints.

It is amazing. We will definitely come back. Thanks. All staff are so kind.

AMAZING. 10/10 for food and staff. Highly recommend and great gluten free options and vegan. 5 stars for Mia! :)

Rohiy was brilliant. Good service and good food

olena, sam, mia and afrid all served us amazingly and definitely recommend this place. Staff are all friendly and cater to your needs. Will definitely be back 😄

Afrid oleena sally mia sam hajra hadiya yahya ans sufyaan zamia najma russel ali subeda and mohammed provided an amazing service

olena afrid sam mia gave me amazing service

Great food, great service! 5* service all round. Highly recommend!!

Brilliant service and food thank you!

outstanding customer service from ehtisham i believe? i came in on the 15th he was wonderful and easy going. constantly checking to make sure everything was good despite being very busy

Tasty waffle & yummy drinks. We will surely come again!

Really amazing service! And the pistachio pancakes were great. They even have some vegan options. My partner said it was the best vegan chocolate sauce she'd had!

lovely food and server really good

Service was amazing and extremely quick even though they were busy. Thank you hiba !!!! Keep it up

Great place have dessert star service

Good food and service. Staff are friendly, will definitely go back.

Our first visit on Sunday on an impromptu trip to the Trafford Centre and it won't be our last. Incredible desserts and delicious mocktails. A little oasis of calm in a busy TC, excellent service, the staff were so friendly & welcoming. The desserts are incredible, fantastic presentation and taste divine. Highly recommend

Great service by Nissan hassan and Sam and food!

Amazing & hard working staff. No complaints. Amazing service & 10/10 on the Matilda Cake!

Wonderful food, great service, nice atmosphere. Loved it.

Amazing! Lovely food, service and incredible atmosphere. Staff go above and beyond. Will definitely be back!

Extremely good customer service. Excellent food. First time coming here, would recommend

Amazing service by Nishant, Sam and Olena, will definitely be back

It was the best experience I went to try ice cream and I have found they do sundae so I had tropical paradise. Loved it ☺️ Best Place

Experienced a premium treat from Nishan, Mia and Sam. I am a pistachio lover and so this place is perfect!

The food was amazing, made by Mia

I visited on Sunday 23rd March and my friend and I tried the new Kunafa collection - we got the chocolate strawberries, the croffle, chocolate fondant and the kunafa cheese bombe - it all tasted sensational! What a luxurious range of desserts, so yummy and I loved the kunafa in all of the desserts! The crunch was amazing! Great service and fab experience - will be returning to try some of the other desserts 👏🏻

Absolutely lovely service from start to end from both Etisham and elena. We were conflicted on what to get and etisham suggested we try the cheat day, and honestly the cake was stunning, no complaints from us, will be coming again.

Ordered the cheesecake with milk chocolate sauce and it was great. Served by Etisham who was very friendly and efficient.

The staff is so rude and prefer white customers. We had paid and ordered and got asked to move tables because there was a white family waiting to sit down. Absolutely unacceptable behaviour. Support small businesses instead.

Went to Dolci the other day and had a wonderful experience. They had a huge variety of food and drinks to choose from. And the staff there are amazing. Especially Ehtisham, Olena and Mia. They were so helpful, patient and friendly. Highly recommend xx

Really good food and great customer service from Ehtisham, Olena and Mia.

Immaculate service by Alishba, Olena, Sam and Ehtisham. Their kunafa lava cake is a must have! Really nice experience, we’ll be back!

Incredible atmosphere, perfect presentation with rich & indulgent desserts! The perfect place to go for a dessert

Their dubai strawberries are the best!! Lovely staff and tasty desserts. My kids absolutely enjoyed themselves today! It’s now my go to place after a shopping day

Excellent service by Olena, Mia and Amelia. The staff was very helpful and attentive. It was my first time today and they recommended the kunafa cheesecake which was 100/10. Highly recommend!

tried the kunafa range and it was really nice! would defo recommend

I really wanted something sweet after my food so i walked up to the counter and stood behind the people who were ordering. The worker was serving the people in front of me and i was waiting around 3 minuets while he was talking to people only then looked up at me and i said are you still open and he said no we are closed in a rude tone and look on his face. If they was closed then they wouldn't be able to use the till yet he was because he was serving the couple in front of me. Disappointing end to my birthday, quite sad.

Whilst the coffee and food were ok the staff were very lazy and ignorant. Basically chucked a menu at me and said come and find me when you are ready to order- what? Surely you cone back and take my order? The waffle and coffee were ok but very expensive - I will not be back. Plenty of more appreciative places for my business!

Mia, rohit and elayna were brilliant 10/10 service

Rohit and Mia they on it kasam active

I Loved the service, the make your own was amazing and delicious and i appreciate the happy birthday surprise that they did

My daughters asked to come here so decided to come for a treat. Arrived at the reception area and waited whilst staff ignored us for several minutes. All it takes is a polite greeting to acknowledge customers and to say that they’ll be with you in a moment. But we really had the impression the staff didn’t want to be there and we were an inconvenience to them coming to spend money. Shown to a table and first thing we noticed was the heavily stained red seats which looked like they’d had every dessert spilt on them. Decided to look past that and checked the dessert menu. My daughters had chosen within a few minutes what they would like. It seemed pretty expensive for strawberries and chocolate in plastic cups but it was a treat so didn’t mind paying, assuming the service would match the price… Another few minutes later the waitress was seating other customers a few tables away us so I signalled we were ready to order but she told us someone else would come to take our order. After another 20 minutes we were still waiting despite seeing the other waitress coming and going to tables around us. At this point we’d all had enough so we agreed to give up waiting and go somewhere else. Walked out and I was going to explain why but couldn’t see either of the two waitresses anywhere at the tables nor the till or reception area. Shame, the desserts are probably nice if you can actually order them and give them your money. Really let down by poorly trained / unmotivated staff.

Stood waiting to be acknowledged for an age ,plenty of staff available all saw we had been waiting a while . No one interested in showing us to a table. Very poor service. This dessert place used to be very busy now it is far quieter and you can easily see why. When finally someone approached us my wife and daughter had decided to leave. We had been seen by several staff members who were not busy so no excuse.

Headed down to try out their new Kunafa Dubai menu and it was soooo nice!! The food was 10/10 and service was incredible. I would recommend the Kunafa Cheese Bomb and the Choco Eruption cake 😍Will be heading back to try more for sure 🍫

Great birthday celebration for our 12yr old and her friends. Thanks for looking after us

Good customer service from the man at the till today, thanks :)

extraordinary customer service with alishba mia and olena . they was amazing will defo come down again soon 😁😁🙌

Tasty desserts and amazing service from Olena, Mia and Alishba!

Olena, Alishba, and Mia provided truly exceptional customer service. Their professionalism, attentiveness, and friendly approach made the entire experience outstanding. I genuinely appreciate the effort they put into ensuring everything was perfect. I will definitely be returning and highly recommend their service to others. Thank you all for making this such a wonderful experience!

Visited for the first time today, and I absolutely loved the Matilda cake recommended by Olena. It was a chocolate paradise! Highly recommend

Amazing service from Olena, Alishba and Mia

They have delicious desserts and good service! 🙂

My favourite place to eat in the Trafford Centre! The desserts are amazing and the team are always so welcoming. Mia was so attentive and helpful :)

Afrid provided a fantastic service, with a smile and no hesitation.

Had a great time and desserts were the best.. Thanks Afrid for having us!! Cheers

Very good place with good service and the most important thing they have the best desserts in town. Good quality and big variety, definezely should check it out.

Great experience food was fast and nice

Fast and friendly service and the San Sebastián cheesecake was amazing! Highly recommend :)

Really lovely treat. The french toast is yummy

Bro was very nice and service and food was great

Absolutely brilliant service. Thankyou for my birthday treat.

Came here with my daughter for a treat. Was lovely and great service, staff very polite and friendly. Thank you :)

Went to Haute Dolci today at the Trafford Centre and I was disappointed. The seating was dirty and so were the tables, cutlery and plates. Not what you expect from this brand name. Very disappointed.

Very good service and tasty dessert 👍🏽

Really poor service. Waited ages to be seated, staff walking around you not even acknowledging you are there. In the end I had to go to the till to ask to be seated. Desserts came out pretty quick but we had to wait ages for the milkshake and sorbet drink. Which meant half of us had almost finished before the other half received their items. Went to pay and there were extra items in there that we didn't have. We have been before and had a good experience but this time was really poor. Wouldn't return in a hurry.

Amazing staff and fantastic with the children

Amazing deserts. Staff are lovely and are happy to cater to needs by making changes.

Amazing place, great service! Huge thanks to Alfrid,amelia,hiba and team

Worth the money if you're a dessert kinda gal 🤤🤤

Such a nice experience it was very welcoming. Would defo come back. Thank you, Amelia and the team.

I’ve come down to Haute Dolci for the very first time, and was greeted by the welcoming staff(Hiba). 10/10

Service Afrid was excellent. Great people skills and service with a beaming smile

Went here with family. The service was shocking, my children had ordered tap water with their desserts, they had finished the desserts and I had to ask three times for this water and then it finally arrived. My daughter had ordered a macaron which didn’t arrive with the desserts so we had to ask for that again aswell and when it did finally arrive it was rock hard - if you’re going to charge £2.50 for a macaron atleast provide a fresh one!! Very disappointing!

Good food and great staff thank you

Great food and service . Thank you Sam and Alicia!

Lovely service from everyone including Sam and Alicia and the San Sebastián with pistachio sauce was truly divine!

Sam, olena and hassan very nice deserts

Brilliant food and service, desserts were brilliant

Very nice desert place to visit after a meal. Would 100% recommend.

Lovely host. Desert gorgeous as always.

Everything was on point. Would highly recommend this place!

Lovely time Food excellent Service fast

Such clean relaxing place desert are top of the range the staff go over and above no matter how busy always return back here don’t miss out and make sure give this place a try you won’t be disappointed

The cake is so delicioussssssss Next time I will try new cake that I haven’t try this time until I try all of them in the menu Staffs are kind and helpful ^^ I like pistachioooooooooooooooo

Pistachio kunafa waffle is the best desert I’ve ever had by along way and the shakes a delightful would highly recommend.

Amazing service by Olena, Alishba and Nishant. The desserts they recommended were super tasty!

amazing service by alishba nishan and olena. the kunafa croffle and sticky toffee banana was delicious can’t wait to come back

Visited today for the chocolate velvet strawberries with a friend, the customer service was appalling. We were majorly disappointed, especially with the amount we had paid. We walked in and the lady told us to sit where we wanted, we then ordered. We received the food quite quickly, I had also ordered a drink which I never received. Once we were finished, we never got asked if we wanted our bill and we then had to go up to the counter to pay, if they had made us aware of this it would’ve been fine but, they didn’t. The atmosphere of the establishment was extremely awkward and felt as though staff were judging us. If the customer service was better, we would’ve really enjoyed our experience.

I was served by Alishba Mia Nishan and Hadiya today and they were fantastic. Great customer service

Was really looking forward to try their St Sebastian cheese cake with pistachios sauce but was extremely disappointed to find out it was frozen cheesecake still hard and frozen 😩 with sauce costed my £11. Will never go back. even my 10 year old son asked me mum why did you ordered frozen cheesecake 🙁.

Everything was perfect but the prices were expensive

Great service by Olena, Russell and Sam. Cheat day is the best dessert for chocolate lovers! Staff is always welcoming and very polite. Highly recommend, always a pleasure!Will definitely be coming back!

I recently visited Haute Dolci Trafford, and it was an amazing experience! The ambiance was elegant and cozy, the desserts were absolutely delicious, and the overall atmosphere was perfect for a relaxing time. I want to give special thanks to Olena, who provided exceptional service. She was incredibly friendly, attentive, and professional. She made sure we had everything we needed and gave great recommendations. Her warm attitude truly made our visit even more enjoyable! I highly recommend Haute Dolci Trafford to anyone looking for a delightful dining experience with top-notch service. I will definitely be returning!

Thanks mia and hajra for wonderful service will come again

Thanks dolci trafford team special thanks to mia and afrid for your loevly service will come again

Great host! Great quality! Coming again!

Thank you dolci traffoed team,best team out of all will come again