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4.3

Based on 4.109 opinions finded in 2 websites

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Nº 353 in 921 in Trafford

Nº 9 of 25 American in Trafford

CUSTOMERS TALK ABOUT DISHES WITH..oldcoffeebeautifulcakecreamladystrawberrywafflepaychocolatestrawberries

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Everything was on point. Would highly recommend this place!

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Active 24s . 2025-02-10

MORE AT Google

Very nice desert place to visit after a meal. Would 100% recommend.

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Nana Boahene . 2025-02-10

MORE AT Google

Lovely host. Desert gorgeous as always.

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Lucy Fisher . 2025-02-10

MORE AT Google

Lovely time Food excellent Service fast

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Sam Mottram . 2025-02-09

MORE AT Google

Brilliant food and service, deserts were brilliant

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Hemanshu Solanki . 2025-02-09

MORE AT Google

Such clean relaxing place desert are top of the range the staff go over and above no matter how busy always return back here don’t miss out and make sure give this place a try you won’t be disappointed

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Anthony . 2025-02-09

MORE AT Google

The cake is so delicioussssssss Next time I will try new cake that I haven’t try this time until I try all of them in the menu Staffs are kind and helpful ^^ I like pistachioooooooooooooooo

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Py C . 2025-02-09

MORE AT Google

Pistachio kunafa waffle is the best desert I’ve ever had by along way and the shakes a delightful would highly recommend.

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Luke Mellor . 2025-02-08

MORE AT Google

amazing service by alishba nishan and olena. the kunafa croffle and sticky toffee banana was delicious can’t wait to come back

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ehtisham . 2025-02-05

MORE AT Google

Amazing service by Olena, Alishba and Nishant. The desserts they recommended were super tasty!

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marichka . 2025-02-05

MORE AT Google

extraordinary customer service with alishba hadiya nishan olena . they was amazing will defo come down again soon 😁😁🙌

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Muhammad Araib . 2025-02-05

MORE AT Google

Visited today for the chocolate velvet strawberries with a friend, the customer service was appalling. We were majorly disappointed, especially with the amount we had paid. We walked in and the lady told us to sit where we wanted, we then ordered. We received the food quite quickly, I had also ordered a drink which I never received. Once we were finished, we never got asked if we wanted our bill and we then had to go up to the counter to pay, if they had made us aware of this it would’ve been fine but, they didn’t. The atmosphere of the establishment was extremely awkward and felt as though staff were judging us. If the customer service was better, we would’ve really enjoyed our experience.

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Poppy Marina . 2025-02-04

MORE AT Google

I was served by Alishba Mia Nishan and Hadiya today and they were fantastic. Great customer service

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Ali . 2025-02-04

MORE AT Google

Was really looking forward to try their St Sebastian cheese cake with pistachios sauce but was extremely disappointed to find out it was frozen cheesecake still hard and frozen 😩 with sauce costed my £11. Will never go back. even my 10 year old son asked me mum why did you ordered frozen cheesecake 🙁.

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Huma Babu . 2025-02-02

MORE AT Google

Everything was perfect but the prices were expensive

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Fuad Jaberi . 2025-02-01

MORE AT Google

alicia was lovely great customer service

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mia nellist . 2025-01-30

MORE AT Google

Great service by Olena, Russell and Sam. Cheat day is the best dessert for chocolate lovers! Staff is always welcoming and very polite. Highly recommend, always a pleasure!Will definitely be coming back!

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Amara Nahi . 2025-01-29

MORE AT Google

I recently visited Haute Dolci Trafford, and it was an amazing experience! The ambiance was elegant and cozy, the desserts were absolutely delicious, and the overall atmosphere was perfect for a relaxing time. I want to give special thanks to Olena, who provided exceptional service. She was incredibly friendly, attentive, and professional. She made sure we had everything we needed and gave great recommendations. Her warm attitude truly made our visit even more enjoyable! I highly recommend Haute Dolci Trafford to anyone looking for a delightful dining experience with top-notch service. I will definitely be returning!

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Ayano Koji . 2025-01-29

MORE AT Google

Great place have dessert star service

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Afrid F . 2025-01-28

MORE AT Google

Great host! Great quality! Coming again!

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Milenko Kovacevic . 2025-01-27

MORE AT Google

Thanks mia and hajra for wonderful service will come again

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Mahmood Alsarraf . 2025-01-27

MORE AT Google

Thanks dolci trafford team special thanks to mia and afrid for your loevly service will come again

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nony nony . 2025-01-27

MORE AT Google

Thank you dolci traffoed team,best team out of all will come again

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Gulli Gulli . 2025-01-26

MORE AT Google

Couldn't read the menu. Print was to small so I had to leave so I can't give an honest review. But I've been a lot of places where the menu was in really small print font it might be my eyes but it seems unnecessary to make the font that small. What's the reason to save money on ink ? If so you've not thought it through how can I order if I can't read the menu

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John Jones . 2025-01-25

MORE AT Google

thank you momo and ashraf for your costumer service will come back

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Muhammad Hammad . 2025-01-24

MORE AT Google

Thank you ashraf for your service will come again

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hoorian Ch . 2025-01-24

MORE AT Google

Yummy desserts…We had the Sebastian cheesecake, Lotus milk cake, Cookie Dough & Pistachio knafeh croffle. Thanks to all for the amazing service, especially Amar who was very welcoming on both visits. We will be back soon, I cannot wait to try the Matilda cake 😋

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TaZo . 2025-01-22

MORE AT Google

Amazing milk cake and exceptional service

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Jack Wilis . 2025-01-22

MORE AT Google

if you like a super sweet treat, you wont be disappointed

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Eric Tang . 2025-01-20

MORE AT Google

Promised I would give some feedbackkkk ! Lovely place excellent service friendly staff . Desserts amazing and excellent value for money . Will be returning . The Scouser ha !

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Lee Rafferty . 2025-01-19

MORE AT Google

The food was great and the service was really good.

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Naushin F Mirza . 2025-01-18

MORE AT Google

Slumber party £8.90 + Belgian hot chocolate £4.30 = £13.20. Basic maths. Yet charged £16.10 at the till? For what?

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Stephen Jones . 2025-01-18

MORE AT Google

Nishant was vey good, cake was excellent

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Nazia Begum . 2025-01-16

MORE AT Google

Excellent staff , amazing service.

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Jay Arthur . 2025-01-16

MORE AT Google

Really nice. Friendly staff. Very helpful and great portions they gave. I have a nut allergy and all the staff was helpful and went through the allergy sheet. All together me and my family had a wonderful experience and will 100 percent come back.

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Aadam Rafique . 2025-01-16

MORE AT Google

Gorgeous basque cheesecake with pistachio sauce, will come back again!

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Jodie Thackray . 2025-01-15

MORE AT Google

Excellent food and excellent service

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Adil Ashraf . 2025-01-15

MORE AT Google

Isan was absolutely amazing and the Sebastian cheesecake as well recommended💯

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Sam Ro . 2025-01-15

MORE AT Google

The service was extremely disappointing. No one came to check on us, and it took an hour to receive our order. We requested tap water, but it never arrived. After the long wait , we were finally served a scoop of ice cream and chocolate fudge cake. It was clear the cake had been sitting out for some time, as it wasn’t fresh or warm. Wouldn't spend so much for a place where customer service and plating is just mere advertisement. Overall, the experience was very poor and left us thoroughly disappointed.

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Siva Priya Ranganatha . 2025-01-14

MORE AT Google

Attended med for my daughter’s 11th birthday with friends, really looked after and great desserts. Remember to use the app & unlock rewards!

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M Cope . 2025-01-12

MORE AT Google

We tried 2 of the milkshakes, waffles and the Matilda chocolate cake! All were fantastic

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Dan Brown . 2025-01-12

MORE AT Google

Thanks for the experience great service by Hadiya will come again

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Hussam Salih . 2025-01-12

MORE AT Google

Amelia was excellent- great customer service at the Trafford Centre last night - thank you so much she went above and beyond.

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Becca Cole . 2025-01-12

MORE AT Google

Amelia & the host are great members of staff, appreciate them. Great food, atmosphere & service

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Dominic Lang . 2025-01-12

MORE AT Google

Gorgeous Desserts, Beautiful place for a coffee. Alfred was our waiter and a very charming and lovely guy.

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Rebecca-Jayne Hulse . 2025-01-12

MORE AT Google

Amazing food and service. Came right before closing and everything was still on point!! Would highly recommend Matilda cake!

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الخاتم احمد . 2025-01-12

MORE AT Google

Fab place. Amazing staff. And we left something at the table and they kept it for us. Thank you 🙏🙏🙏🙏. Recommended. They're always my first choice for dessert

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John Smith . 2025-01-11

MORE AT Google

This is one of the few dessert places based at the Trafford Centre, and it always hits the (sweet) spot! The food is 100% halal, and they have a separate menu for allergies. There is also a newer Dolci branch on Wilmslow Road in Manchester FYI. Although a small dessert place based in The Orient upstairs, the wait time is decent. The waffles and pancakes are always made fresh. The Matilda cake has been on the menu for a few months now. The presentation is a sight to see, and I've heard great things! I must try it some time :D The hot/cold drinks and other food items are great too. Dolci has a wide selection of food items both savoury and (mostly) sweet - no complaints on extent of items served on the menu. Overall, I always have a positive experience at Dolci at Trafford, and I high recommend it to everyone looking to satisfy that sweet tooth!

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Amenah Hussain . 2025-01-10

MORE AT Google

Great experience, the desert was very good

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Patricia Dos Santos . 2025-01-09

MORE AT Google

we regularly go to similar dessert places and this was by far the best! lovely coffee, lovely dessert, fantastic service :))

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Mia Monteverde . 2025-01-09

MORE AT Google

Afrid was brilliant. Very welcoming and looked after us. Matilda cake was fabulous.

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Z K . 2025-01-09

MORE AT Google

Afrid was very helpful And very quick service

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ashah nadeem . 2025-01-09

MORE AT Google

Great service from amelia and alishba mia sam nishan

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Daniela Puscu . 2025-01-05

MORE AT Google

Great experience here with the entire family… the waiter Afrid was absolutely fantastic, polite and delivered excellent customer service, always with a smile and going above and beyond to ensure we were happy. He even obliged to take our family photo for us when asked.

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Nonnee Namee . 2025-01-05

MORE AT Google

Tried the Matilda cake and it was absolutely delicious 😋 super moist too.

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James Games . 2025-01-04

MORE AT Google

Matilda cake was the best cake I had… simply delicious. Service was great, Alishba was amazing! Thank you!

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Beenish Hanif . 2025-01-04

MORE AT Google

We stopped for deserts and coffee and the experience was very good. I had the yogurt wich was very healthy and my wife an expresso made as it should. The cakes and smoothies looks amazing but we had just a look at them. We were served/sitted very quickly and professionally. Surely recomend.

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Roberto Ferraris . 2025-01-04

MORE AT Google

Excellent service very nice girls, it’s a shame they don’t receive card tips when no one carries cash nowadays. For such a high end restaurant this is very disappointing and should be changed immediately it is very unfair as the service was immaculate and the drinks were amazing! I didnt catch workers names but well done to the 2 in hijabs❤️

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heidi Ray . 2025-01-03

MORE AT Google

I had the most delicious Saint Sebastian cheesecake I’ve ever tasted 😋 so good, I had to go back for seconds. Creamy, rich, and perfectly caramelized. The friendly and attentive staff made the experience even better, ensuring everything was just right. I highly recommend this place.

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Shorif Ali . 2025-01-03

MORE AT Google

Great deserts on new years day!

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Gino Evans . 2025-01-01

MORE AT Google

I want to thank the staff for top notch service especially afraid and hadia and team and Russell and Nishan

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Idrees Ali . 2025-01-01

MORE AT Google

They do amazing dairy-free chocolate, which my daughter really enjoys!

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Karl Scott . 2024-12-31

MORE AT Google

Sally was very kind and food delicious!

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Raquel Molina Saez . 2024-12-31

MORE AT Google

Desserts were delicious and customer service was great Sally & Afreet best staff

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Srush Karimi . 2024-12-31

MORE AT Google

Great afternoon coffee stop. Kids had ice cream, all well presented and served by Sally, who was amazing and very patient with the kids, always a big smile. Can highly recommend this for a mid afternoon rest stop during a mad shopping day. Thanks.

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James Webster . 2024-12-29

MORE AT Google

Beautiful cakes and milkshake enjoyed by all!

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Lyndsey jones . 2024-12-29

MORE AT Google

Big thanks to Sally. Accommodated for a large picky and hard group. Food was brill as always and will definitely come again

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Zuber Wadee . 2024-12-29

MORE AT Google

Alisia was nice. Great service and food

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Iris Alagöz . 2024-12-29

MORE AT Google

Booked online for a festive menu, when we arrived they had no details of this or even took our booking name. After being seated and then ignored my husband asked for the set menu we had booked with online with. we were told that they don't do that menu here. So we left, found the demeanour of staff a bit rude from the offset and then very awkward when we had to leave

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Hannah Carter-Hallam . 2024-12-27

MORE AT Google

We visited the haute dolci in Trafford centre (Manchester). The desserts were lovely and the service was exceptional. Ashraf was so welcoming and accommodating and made the experience even more enjoyable! Thank you for the brilliant service. Highly recommended!

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Stephanie Maneus . 2024-12-27

MORE AT Google

Excellent service and the food and drinks were amazing!

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Tracy Waterfall-Chadwick . 2024-12-24

MORE AT Google

Beautiful as always, we got the cookies and cream milkshakes with a kids one for our son, stacked pancakes and dipped strawberries! Fruit is always so fresh & amazing staff!

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Ashleigh Arcaini . 2024-12-22

MORE AT Google

Food was very high quality. I got the chocolate crepe. It was very sickly and I needed to get a drink

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Jack . 2024-12-20

MORE AT Google

Very lovely atmosphere n lovely food good quality

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Jamal Keshom . 2024-12-20

MORE AT Google

Great scran would recommend definitely not doing this for a discount 😉 Seriously the food was amazing great service boss man was great highly recommend this place 👍

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Kyle Anderson . 2024-12-20

MORE AT Google

Brilliant Nutella Crepe, one of the best I've ever had. Great experience, would definitely come here again in the near future.

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Haydn Taylor-Jones . 2024-12-20

MORE AT Google

deserts are nice however whenever i come here the waffles and the crepes are always cold and not hot. We also asked one of the staff to serve ice cream separate and they did not, didn’t bother telling them as I know the staff would judge. On the menu it also states a dipped strawberry will be provided with the crepe. We told the staff and they proceeded to say it one of em said it depends if the staff make it or not??? when it’s clearly stated in the menu SEPERATE… The forks were all dirty that were also given to us. Also only had 3 staff when it was busy.

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Mariya Ali . 2024-12-19

MORE AT Google

Afrid olena and Russell were friendly, great service and dessert thanks

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Aniqa Kamali . 2024-12-18

MORE AT Google

Visited with my family today for the first time, Olena recommended the Matilda cake and the kids absolutely loved it

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Sobs Lovepineapple . 2024-12-17

MORE AT Google

Really loved the Christmas package recommended by Olena, overall amazing food, very good service by Olena , Alishba, Mia and Sam

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Sobiya Thapa . 2024-12-17

MORE AT Google

After Christmas shopping we stopped for dessert and coffee, service was impeccable and food was amazing. Thabks to Mia for making our stop off stress free and enjoyable, will definitely be back again.

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Gill M . 2024-12-17

MORE AT TripAdvisor

100% recommend staff were amazing especially alishba olena and sam. they greeted with kindness. would come back

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mukhtar ali . 2024-12-17

MORE AT Google

I had the absolute pleasure of being served by Alishba. Her service was exceptional from start to finish—attentive, professional, and incredibly warm. She went above and beyond to make sure everything was perfect and took the time to recommend desserts that suited our tastes. Her friendly demeanor and genuine care for customers truly stood out and made the experience unforgettable. Haute Dolci is lucky to have such a fantastic team member. Thank you, Alishba, for making our visit so special! you’re a superstar !

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Noureen Xx . 2024-12-17

MORE AT Google

olena alishba sam had amazing service and made sure me and my family got served and they were very polite and patient. We got served very quick and we were all satisfied

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aminaaa! x . 2024-12-17

MORE AT Google

Service was excellent from Sam and Afrid, will visit again, strawberries were delicious!

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Cherelle Weaver . 2024-12-16

MORE AT Google

Great management and great matilda cake made by zeeshan

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Shazia Khan . 2024-12-16

MORE AT Google

So lovely with my little girl. Food delicious

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Karen Seal . 2024-12-13

MORE AT Google

10/10 for Alishba , Imayah , hajra , Afrid , Sally , Sam and Nishan xx

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Alicia R . 2024-12-13

MORE AT Google

Tried first time and 100% sure to go back. Lovely food and best service from Afrid. Thank you!

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Anagha Pulinattu . 2024-12-12

MORE AT Google

Had great experience specially, the server Afrid gave warm welcoming

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veena mathew . 2024-12-12

MORE AT Google

Had a great visit to Haute Dolce, and Sally’s service really stood out. She was really friendly and made the experience enjoyable. Will definitely be returning!

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Hamza Al Bahloul . 2024-12-11

MORE AT Google

Delicious food and excellent service by Hadiya, will be visiting again soon.

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Nazima Ihsan . 2024-12-11

MORE AT Google

me and a couple of my friends came in and was say immediately by our waiter hadiya and sally, we ordered and our food very quickly arrived. it was extremely delicious a few of the things we had ordered included cookie dough, the croffle and a few drinks overall amazing experience

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maira shahzad . 2024-12-11

MORE AT Google

Great food (matilda cake and lemonade both great) and even better service from Afridi. Will be back soon, thank you!

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Haider Shahid . 2024-12-06

MORE AT Google

Seriously good food and exceptional service!

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Colleen Braddock . 2024-12-04

MORE AT Google

Love it here! Great service and lovely crepe

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Charl . 2024-12-04

MORE AT Google

Delicious deserts and milkshakes , amazing customer service .

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moazzam saif . 2024-12-04

MORE AT Google

The experience was disappointing, primarily due to the poor customer service. While enjoying coffee with a Cake Box (pure vegan) cake, we were abruptly stopped and informed that we could not eat it there because they do not sell it ( CAKE BOX ). This was not only unnecessary but also left a negative impression. I found the behaviour unwelcoming and felt genuinely upset by the situation.

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Jitendrakumar Upadhyay . 2024-11-30

MORE AT Google

Wonderful place, helpful staff, clean and inviting place

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Mohanned H . 2024-11-28

MORE AT Google

The desserts were incredible. Alishba was great.

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Deekshitha Pilli . 2024-11-27

MORE AT Google

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