Haute Dolci in Coventry

Normally go to the one in StarCity. Tried this one and it never missed. Quality of desserts and shakes were 10/10. Wouldn’t think twice about visiting this place again!

Awesome desert place , must visit

Me and my bf always come here for their waffles. By far the best waffles and desserts. No faults. They have amazing customer service. We are always served by Joban and V who are amazing staff workers they treat us amazingly well. Will definitely recommend to anyone!!! Come here for your waffles and desserts!!!

Lovely experience and service from Joban and Vinay. And amazing pistachio and chocolate strawberries.

Amazing food always, never fails! 😍

*"Hands down the BEST milkshakes and Ice cream in town! Creamy, rich, and packed with flavor. Best Coustmer service Joban and raghav 👍 thanks

Raghav & Joban are amazingly good, highly recommended this place

We come in a group of 6 and joban and raghav give us great service love ❤️

Delicious! Friendly service, generous servings, and served a group of 12 of us with no trouble! Lovely :)

Raghav and vinay gave us great service! Delicious desserts. Scrummy!

Raghav served us beautiful food and he is very respectful

Best chocolate waffle I ever had in uk ❤️ love this place

Very poor customer service, it’s more seems like a Mosque. Not even a music , only 2 staff working and long wait for orders.the toilet was disgusting.Definitely not recommended here. Better to go to heavenly deserts or creams.

What can I say The matilda cake my brother loves lol Can't beat the chocalate waffle with ice cream and strawberries! Love this place

Joban and V great customer service!

The cheesecake and milkcake was so good. The overall experience was really good. Joban is so good at recommending deserts and all. I recommend everyone to go there.

Management behaviour was disgusting! We were out with our two girls and the management came across very arrogant and intimating. We have never been to a family restaurant where the management made us feel uncomfortable, it was a very horrible feeling. I'm disgusted with the management and the service provided by this restaurant. My family and I will not come here again.

Best desert you can ever find in coventry, All thanks to Joban for suggesting me the best waffle while working at haute dolci.

Joban - great service food was really nice and a very chilled atmosphere

Many thanks to Hamza for excellent service

Hamza is the 🐐. Service was excellent 👌.

Joban was very nice and helpful.

Joban was a great waitress, very enjoyable experience and would recommend

It was great, fancy restaurant/cafe, I had a great time with my friend. We were served by friendy, lovely Joban and V, the desserts are yummy, I loved their earl grey tea! I recommend! 🥰🥰🥰💕💕💕

Party of 4 (2 adults, 2 teenagers) and shared the San Sebastian cheesecake with chocolate fondue sauce, and the Matilda cake. Both delicious, and you can definitely share the Matilda cake as it's very deep. Also had a Belgian hot chocolate (very nice) and cappuccino (fine). Great service from Joban and V.

Good food and excellent service by Joban

Excellent service, good food, and Joben was very friendly

Joban the waitress was very nice and polite.

Great service by Leah she was so lovely and quick ☺️

No ice cream with cookie dough. This second I made a mistake order so disappointed paid alot of money for noting

Great desserts & great service thanks to Joban. Will be returning on our next visit to Coventry.

10/10 thank you Joban for the service great price

Good service and Jobanpreet was very helpful in assisting us with our picks. I highly recommend!!!!!

Good service and Jobanpreet was very helpful in assisting us with our picks. I highly recommend!!!!!

We had a wonderful experience at the Hautli dolci ! Hadia was amazing—she greeted us with a friendly smile and was so warm and welcoming. We loved how she took the time to chat with us, which made our visit even more enjoyable. Everything we tried was delicious, and the atmosphere was great. We'll definitely be coming back again. Highly recommend!

Distinctly ‘meh’. Gelato tasted weird and had a decidedly odd texture. Most of mine went in the bin. It seemed to have been defrosted and then refrozen.

Distinctly ‘meh’. Gelato tasted weird and had a decidedly odd texture. Most of mine went in the bin. It seemed to have been defrosted and then refrozen.

The service was outstanding, with friendly and attentive staff who made sure everything was perfect.

Sweet treat alert! I had the best ice cream experience here ,creamy, delicious, and perfect for satisfying my sweet tooth!The staff here are the cherry on top! Friendly, attentive, and knowledgeable - they made my ice cream experience even sweeter!"

Hadiyah made me and my friend feel really welcome and catered to and offered us 10/10 service. Lovely girl!

£8.20 for a small milk cake & taste very disgusting never again should I just drive to my normal spot juice4life Coventry Road Birmingham

Good atmosphere ,good food and great staff

I visited there lots of time nd I love there cheesecake it's yummy nd staff is also very friendly.Raghav served us everytime he is such a nyc guy.

Visited a couple of weeks ago. Ordered a few bit and pieces from the menu and food looked great and was served by a lovely young lady. However we asked for some water and was told we had to buy it as they were not allowed to serve tap water! Is this even allowed?? When asked if the food was ok I told the lady my cookie dough was unedible due to it being burnt to a crisp and should be served with a crowbar and not a fork. She said she would pass it on!! I paid in full as I didn't want to cause a scene with the waitresses. I contacted your office 3 weeks ago regarding this and I've just been ignored, so unfortunately,a bad review it is.

Raghav bhatia was an amazing waiter, he recommended very good desserts and we loved our time here. BIG SHOUT OUT TO RAGHAV, thank you will be coming back soon!

The sweets was very delicious!! Also the staff is so good.

I was craving some pancakes so ended up visiting dolci in coventry, pancakes were good, had alot of chocolate and strawberries as requested. I really appreciate the customer service provided by arash.They need more people like her in the shop. we will definitely visit again.

Went there on Saturday with the family, really impressed. Good atmosphere, very clean, hospitable staff and importantly good desserts. One gripe, quantity of food should be increased in line with their pricing. Will come back again though.

The portions are so small, it's not worth the price, AT ALL!!

Milkshakes taste like milk and water. Icecream scoops not even sent after being ordered. This has happened to me over 5 times otherwise i wouldnt be making this review.

Very disappointed with the service and the food. I ordered two scoops of ice cream, however I understand that it’s a hot day but the ice cream melted as he scooped it.As a dessert shop surely you would know how to store and serve the ice cream at the correct temperature.Ragav, a member of the staff had gone to check the back and he tried to give me another melted ice cream.I tried to get a refund or a drink instead but apparently he is unable to do that as he’s not authorised. There’s no manager or another member of staff present at the time.Personally if a staff member is unable to do simple authorisation then why was he able to open the store.The fact that a dessert shop doesn’t know how to serve a simple scoop of ice cream says a lot about the business.Its absolutely disgraceful.btw this isn’t the first time I had an issue.Better staff training and Better management is deffo needed.

Good customer service is hard to find however each time I visit Dolci Vinnie consistently provides excellent service with a positive attitude and a genuine willingness to help. His cheerful demeanor and eagerness to assist make every interaction pleasant and efficient. Highly recommended for his outstanding customer care which makes me come back! The desserts are always enjoyable and so many options to choose from.

Great Service would highly recommend the san sebastian cheesecake & Breakfast Tea

Was served by Lea, with high enthusiasm, was quick to serve us. Recommended a dish that was above expectiation. Always smiling, couldn't have been any better. Beautiful.

Went last night and tried a very interesting but extremely delicious croffle dessert! The 2 ladies serving that night were very friendly and were very quick with service!

Very tight on the strawberry’s. Poor effort for a dessert.

Knowledgeable and welcoming staff especially who's name is Akhil who are happy to provide recommendations and answer any questions.

Excellent service & attention to detail. Waffles of the highest quality with fresh fruits. Manager was very accommodating. Service with a smile

I had a meal at burger & sauce, I was craving for something sweet & really wanted a dessert. Literally seconds away Dolci was there. They had a lot of items to choose from felt like a child in a candy store. The staff member semia was lovely & guided me what I liked & recommended to try the pistachio stack pancakes. Honestly it was faultless it was beautifully presented & tasted amazing was fluffy & soft & the nuttiness from the pistachio was delicious it was a match made in heaven. Thank you semia for the recommendation & it was nice chatting to you. I will be back!!

Myself Visited Dolci desserts last night with a couple of friends for the first time so l was not too sure on the menu. The lady working their recommended a couple of mocktails for us, the mango passion and fruits of the forest. It was so refreshing and beautifully presented. I highly recommend. Its looks luxurious and clean and the staff are really helpful and well presented.

The lady at the front with a fringe was so rude & hostile. Don’t work somewhere you’re miserable! Nobody wants that energy on them or their food. Definitely not visiting again.

I like everything but tinned strawberries on my croffle??? Unacceptable considering the price i paid

Unprofessional and rude staff behaviour 🥲

Best service ever I had in Coventry and the dessert is on the top love it

Perfect dessert and god service give by the staff members

I was really excited to discover a Haute Dolchi in Coventry, as I have loved visits to other restaurants in the brand. We came for dinner as the website shows that this restaurant does savoury items, but it turns out they don’t…so we ending up having to leave for dinner elsewhere and came back for dessert. We attempted to order multiple things on the menus in the restaurant, but 50% of the menu was unavailable. You also have to order downstairs before you find a table upstairs, which meant I felt a lot of pressure to choose when everything I asked for was unavailable. The staff were very friendly but seemed a bit fed up with the situation. It was generally a very frustrating and disappointing visit. The food is great but it was spoilt by the effort it took to get it in the first place. Update your menus and make life easier for your staff.

"The dessert lacked flavor and was disappointingly dry. They put fake menus Not worth trying again, pls don’t waste your money

Well… I thought it would be a good idea to come here for the first time with my family to indulge in the world of fine desserts. This couldn’t be far from the truth. To start - I was introduced to a hidden service charge (which was not added or advertised prior to ordering), secondly we were told there was no seating and having to wait 30 minutes for seating, we were led upstairs to an empty seating area? I have also added a picture of the hygiene and cleanliness of this franchise, the cutlery looks like it has been licked by a dog. The food arrived late, the service was appalling and rude and I was sat here for an hour before being told the food I ordered , simply was not available. I would not be coming here again and if you wish to go to a fine establishment with great service and desserts, this is simply not it. I would rather eat off the pavement outside, as this is at least cleaned with water once in a while. I would leave 0 stars but I was unable to- high prices, bad service.

Vinay was amazing. He helped us choose the right desert. His customer service was exceptional and was extremely helpful with warm welcome.

Really nice puddings had the waffles nice, fresh and excellent service.

Outstanding service. Vinay served us with great hospitality and service. Such a warm atmosphere. Would highly recommend coming here.

Spent around £11 between two people for a biscoff milkshake and a hot chocolate and was just alright. Not worth the price.

Amazing food,service was amazing Leah made us feel really wel come,couldn't of had a better experience.

The most delicious desserts I tried in England so far.

The waffle was a delightful blend of textures and flavors, elegantly presented. Krishna's attentive service added a special touch to the experience. This dessert shop is a hidden gem for those seeking a sweet escape with a touch of warmth. Love SD

Great service and food. Thanks, Krishna for the service

Krishna was very helpful and service was very quick and efficient

Food was amazing and Leah was such a great helper and very friendly

Lea was a wonderful waitress! Very friendly, talkative and was wonderful to speak to!

The experience with the food and Leah’s service was wonderful.. Had a great experience would highly recommend this place

They have one the best waffles I have ever tasted. Also the service by krishna was wonderful and she was so helpful.

Krishna, excellent service and amazing food. Thank u

I had visited Dolci earlier and it was an amazing experience. Loved the cheesecake. However, I visited on 28th February, wanting to eat a cheesecake to which the manager replied that I have to wait 2 hours to eat the cheesecake (some defrost issues). The thing that put me off was the manager was using a tissue to wipe his nose and went over to the staff to analyse the cheesecake. He proceeded to touch the cheesecake with the same hands he rubbed his nose with. When I questioned the act he immediately became defensive and asked me to leave. I believe that the heath and safety standards should be kept at a higher standard considering the franchise. Wearing GLOVES is a start. Please look into it.

Great dessert and service! Lovely staff especially Sofiah, very welcoming and delightful she went through the menu options with me since I didn’t know what to get. Would definitely visit again!

Sofie at Dolce is amazing! Her service was top-notch, and her dessert recommendations were spot on. She made our dining experience unforgettable. Can't wait to go back for more!

Haute Dolci !The branch in Coventry is the worst.The Uber Eats delivery was a horrible experience for me. My order was incorrectly delivered, and the mango sorbet I requested turned out to be a milk shake, and I have ordered ferroro rocher cheesecake and they delivered Oreo cheesecake which was really disappointing.In addition, the manger is really rude. I will never eat desserts from this place again since I was so frustrated and dissatisfied with it!

The staff were very friendly and helpful. We went in to celebrate my girlfriend's birthday, and they were kind enough to write 'Happy Birthday' in chocolate around the dish. Their chocolate cake dish suggestion was simply decadent and beautiful. The decor and coziness of the upstairs seating area was very romantic and beautiful experience. Overall an amazing place. 100% recommend for dessert lovers and those enjoying good atmosphere.

leah nice service really good experience

Amazing waiters especially kaja we love her shes so sweet❤️❤️❤️

Orders via Uber eats and instead got a drink instead of my £10 ice cream- disappointing

Kajal at Dolci was friendly, helpful, and made great recommendations. The waffle was incredibly soft and fluffy with delicious toppings.

Come here regularly and tonight there must of been some sort of manager present who was creating an awful atmosphere being really rude and disrespectful to the staff who were working so hard. Never had anything bad from here but feel so sorry for the staff who have to work here being treated like slaves. Made me feel really uncomfortable these people were working till late on a Friday night and being shouted at ‘quicker’ etc and watching their every move. Was very uncomfortable to watch and I hope the staff are ok and I’m very grateful for their service today.

Waffle was so soft and fluffy with amazing toppings, Kajal and Krishna at Dolci were welcoming and attentive, providing excellent recommendations.

Absolutely nice and wonderful service by Krishna

Leah was very polite and professional and I was greeted with a smile as soon as I walked through the door first time coming and definitely will be back

We were charged a £2.50 service charge EACH on our visit without being told! We were told items on the menu were unavailable when they weren’t and we were given an incorrect order which took lengthy time and poor cooperation with our server to rectify. Music was also too loud to be able to talk to each other. Would never recommend to anyone!

Food was so good. Loved the pinacolada! Vinay was so friendly and professional. Will be coming back

Food is great, thank you Hardik for the service!

On Monday evening, I had the pleasure of visiting, and I must say, the experience was delightful. The atmosphere was serene compared to the bustling weekends. Hardik's assistance in answering my questions and guiding me to the right item was greatly appreciated. The cleanliness of the place and the addition of pleasant music contributed to a positive ambiance. Overall, a thoroughly enjoyable visit.

Theyre extremely stingy with the proportions, either put the price lower or give a bit extra.