Hatters Tea Shop in North Norfolk

Was very impressed with the selection of sandwiches and cakes in the afternoon tea. We had one gf and one regular afternoon tea and were both very happy. Staff were friendly and provided a box so we could take home leftover cakes. Best gluten free scone I have ever had so would really recommend.

Really friendly spot; very tasty cofee and a really good cake / snack selection. Friendly staff and good prices

Excellent little tea room service a good range of indulgent treats. Staff are friendly and attentive and very on the ball regarding Covid hygiene issues. The fact that so many tables were booked late morning onwards is a testament to its well deserved popularity - our coffee and cakes were delightful

5/5Beautifully made scones & excellent customer service in a lovely setting. We had a fruit scone with cream & jam, & a cheese scone with tea & a latte. Tea was served in a pot with delightful tea cups & saucers. Perfect place for brunch, lunch, afternoon tea or just a hot drink & a cake. Can’t wait for my next visit & maybe try a cake as they looked delicious too!

Our favourite place in Cromer. Such friendly hours spent in there. Visit all the time and we are looking forward to their return. Hatters, you are the best. Michael, Mary and Tilly the little dog

I couldn't recommend Hatters Tea Shop more! Unfortunately I have never visited the tea shop itself, but had heard good reviews from friends who had been. As such, I decided to order a corporate high tea package for my team last week. The communication and service was excellent throughout, with all the boxes arriving on time ahead of the event, intact! The high tea was hand wrapped in beautiful packaging, you could tell a lot of time and care was taken to package each box. Now to the food.... wow! A very tasty selection of traybakes and homemade scones with local jam and cream to add to the yumminess. There was more than enough for one, but because it was so delicious you can't stop yourself from eating it all in one sitting (despite how full you may be!). You can even add a small bottle of prosecco to the box, which helps get the party started! The overall experience was superb, from start to finish. Will 100% be paying a visit to the tea shop now.

Lovely tea shop in Cromer would definitely recommend a visit Great service, adhering to social distancing Very safe place to be. What a bonus dog friendly.

We’ve been coming to Hatters for years during our Cromer visits, twice this week in fact !! We were so relieved to see Hatters open again after the first lockdown and pleased to report they’ve hardly changed, just a few less tables. Simply amazing afternoon tea, and really nice staff who go out of their way to help and with all the safety measures you’d expect. I’d advise booking ahead as it’s a place in demand, rightly so as well. Hatters just seems to get better every time we visit. I hope (and am quietly confident) it’s doors open again in December, to it’s loyal crowd. We’ll be back, rest assured.

Set back from seafront and main shops it’s a little gem the Hatters cafe with good selection and nice staff and well kept.

This was our second visit to Hatters. The first time was in July when we hadn't booked, but got lucky with a table for two. It was so friendly, with delicious cakes & great coffee, I wanted my elderly parents to enjoy it too, when we returned in October. I booked a table, as we were a party of five.  Because Hatters is very close to a car park with disabled parking, my parents had no trouble getting in to the cafe. All of our cake choices were very tasty, Dad said his warm sausage roll with a chutney was excellent. The staff were so friendly, the toilets spotlessly clean. All in all we felt very comfortable that covid rules were adhered to. The reduced numbers allowed in the cafe must make such a difference to them;  I am sure it gives staff no pleasure turning custom away. So if you like fancy a tasty treat and don't want to be disappointed, do book!

My wife was in heaven when she spotted this little gem of a shop fantastic tea, food and staff. Love the hare with its face mask on took. Even got sum thing for the pooches

I always try to pop in to the Hatters Tea Shop when visiting Cromer. Coffee is delicious and cakes very tempting. The decor is wonderful and the place is spotless - very reassuring in current times. Only criticism would be the sandwiches are getting a bit pricy. Overall though a fantastic find.

Wet COVID afternoon. We took a walk along the cliffs as the rain cleared, and needed tea and cake! Hatters looks like a great tea shop. Have you booked? Sorry! Shame!

We love Hatter's - such a great place to enjoy morning coffee. Spacious, beautifully decorated, lovely service - what more can one want?

Although slightly away from the popular front at Cromer this friendly and attractive tea room is well worth a visit. Good choice of menu with excellent options for gluten free diners. Very tasty and generous portions. Also very Covid savvy

Great service, great coffee and very clean/spacious inside. Thanks and I will definitely be back for some food! Great Covid-19 service too, immaculate inside.

Lovely tea shop, very well organised. Wonderful scones and a good pot of tea. Would definitely visit again.

We sat outside and had tea and cake. I would suggest that the chairs and tables are given a scrub as seemed a bit grubby! Inside looked lovely and the staff were friendly. We would come back again but would book a table inside.

Great little spot where we ate breakfast every day of our stay. Friendly people, good service and superb bacon and sausage sandwiches.. 3 generations were very happy!

Stopped here for breakfast during our little holiday in Cromer and can definitely say it lived up to its good reviews. I would highly recommend the smoked salmon and poached eggs on toast. Lovely cafe, friendly staff.

Have been to this coffee shop a couple of times before. So when in Cromer today, I knew exactly where I wanted to go for coffee. And it did not disappoint, despite Covid meaning possibly less space, I was still able to get a table, coffee was excellent as was the flapjack. I will be back.

We found the place by chance and luckily there was a table outside just come free. Very impressed with the COVID measures which were been well adhered to making us feel safe. Service was quick and very friendly. I had the hare bait and my wife a salmon creme cheese sandwich. Very tasty and we really enjoyed.

Lovely, spacious interior, fully wheelchair/mobility scooter accessible, delicious pastries and cakes, excellent coffee and lovely, friendly staff. Recommend unreservedly.

I had looked up vegan menus and hatters came up for afternoon tea so I tried booking but they were fully booked so just booked for general. We made our own afternoon tea up ( is it sad i got excited when vegan cheese scones were mentioned lol) . i had avocado sandwiches lovely and we both had the blueberry slice A must have for any vegans in Cromer! It was all lovely and so pleased i booked now just one thing that would be an idea and easier to maybe have a vegan menu printed as the lady was unsure of the options available . Iwould come again for my cheese scones though lol

The cheese scones and chutney are absolutely delicious as are the date scones. When we returned we had sandwiches and cake which were just as good

What a wonderful tea shop, if you are searching for a lovely place for tea in Cromer then Hatters Tea Shop is the place for you. We booked an afternoon tea and it was huge with a tasty array of sandwiches, the lightest scones I have ever tasted, tiffin, Viennese swirls, the list goes on. Needless to say we left extremely full and very happy!! Super friendly staff and must mention the fantastic decor, another huge plus in this hot weather is that it keeps lovely and cool.

We booked a table for4 adults and 4 children (one of which was a wheelchair user) nothing was too much trouble the staff where amazing full PPE and precautions in place, foodWas Amazing andSooooo tasty would Highly recommend andWill definitely be visiting again soon

This place is wonderful! The food was just perfect. The COVID-19 precautions were perfect. The staff were super friendly. There is nothing I could fault. I will definitely return. Thank you for a truly delightful experience.

Popped in on the off chance when walking by. What a little gem. 4 adults 2 dogs made to feel very welcome. Service & food excellent. Took every precaution during theses difficult times was very impressed as this has been the only place so far on our trip that has.

What a beautiful tasty afternoon tea today. Everything so fresh and tasty, and well served too. Would highly recommend. We’ve had many afternoon teas over the years, and this really was one of the best! We’ll be back!

It offers everything that an English Tearoom should. Nice loose leaf tea, fine crockery and good food. Highly recommended if you’re in the area. A class above the other eateries in the area!

We had been looking for a decent tea shop in Cromer and we were about to give up ( most are rather tacky to say the least ). However, we came across Hatters which looked clean, smart and inviting. We were greeted with a smile and a warm welcome ( remember a business only has one chance to make a first impression) . The waitress seated us, immediately brought the menu, explained which cakes were on offer, all sounded delicious and then said if you would like to pop and take look at them, you’re welcome as there’s nobody there now. All the staff followed the Covid rules to the letter.Delicious cakes lovely tea and superb service at a realistic price just excellent.

What a great find. Less than two minutes from the seafront this delightful tea room was excellent in all respects. It was their first day back after the lockdown of restaurants and the place sparkled. I don't think I have ever been in such clean surroundings. Great food, I had a superb Bacon Sandwich (lovely bread) and my wife chose the Roasted Red Pepper and Sweet Potato soup, which again was served with very nice bread. I am informed that it was delicious!!The welcome and service were faultless and the Owner and Staff should be proud of their efforts. There were cakes to die for on the counter, but unfortunately I could not eat any more!! Shame!!Well worth a visit whenever you are in the lovely seaside town of Cromer.

Hatters delivers on style and substance. The tea shop itself is large, open and light, with well spaced out tables. There is a selection of items for sale decorating the room. The staff who served us were hardworking and helpful.The cakes on the counter are a thing of beauty!! Hatters spoils you for choice with a vast selection of indulgent cakes (I wish I could have eaten them all!!) I finally decided on the lemon buttercream sponge, which was topped with a white chocolate decoration. It was delicious! I teamed it with a vanilla milkshake, which was served in a tall glass and made with ice cream. It worked really well with the lemon cake! My co-eater opted for a fruit scone with cream and a raspberry milkshake. This all came to just over £14; I was satisfied with the price given the quality. Hatters is exactly as tea shops should be - I only wish I lived nearer!!

I’ve been here a few times lately and the service is exceptional, the shop is very beautifully decorated, coffee is delicious and cakes to make you quit weight watchers! Well worth a visit

Good coffee, good service and the cakes look amazing. Good for group gatherings. Well situated too..

Stale cake and soggy crisps not exactly what the mad hatter had in mind for his tea party, may had been better if I’d have been late!

Hatters is a great tea shop ideal for sandwiches and yummy cakes plus a good range of teas and coffee. Generally friendly and helpful staff in a very relaxed atmosphere. Ideal for enjoying a snack at lunchtime or a full afternoon tea.

While visiting Cromer, we came across this lovely cafe. Among the other cafes and restaurants we saw, this one caught our attention as the decor and presentation looked lovely. The menu looked varied and as well as offering afternoon tea there was quite a large selection of specialty teas to choose from. We both ordered sausage sandwiches. Simple but delicious. Staff were friendly and service was quick. If I'm in the Cromer area again, I'd definitely go back.

Great selection of teas in this busy and comfortable cafe. Catered well for us as a big group and when we went in smaller numbers. Great sweet and savoury scones and cakes. Very good service.

There's plenty to choose from in Cromer, but make sure you pop in to Hatters.Couple of visits in half term woth the family.A lovely range of cakes, scones and nibbles, and some delicious teas.Friendly service and a really pleasant atmosphere.The best thing about Hatters is the unique range of things it offers - some different blends of tea, and great scones - date & apricot on when we visited which was to die for. Theu also sell the tea and coffee packaged to enjoy at home.

Had my first visit to this cafe on Saturday. It will definitely be one of many.Having phone ahead to book afternoon tea, with an option of savoury or sweet - we had one of each. The service was excellent, good value for money and the fruit scones were delicious. As we couldn’t eat it all, the cheese scones were consumed on Sunday and as promised by the chef, they didn’t disappoint.Think this might be a regular coffee stop.

What a wonderful place to enjoy a relaxing afternoon tea, the selection was fantastic with both savoury or sweet options- truly delicious. With exemplary efficient and friendly staff who make sure your needs are met with a ‘ not a problem’ smile.Can’t wait to return

Passing through Cromer on a cold January morning and happened on Hatters Tea shop. 2 coffees and THE best millionaires shortbread EVER! Lovely decor...white rabbit (hare?) wallpaper. Lovely vibe. It won't be out last visit now we've found Hatters. Oh, and dog friendly

Not our first visit to the Hatters Tea Shop and I hope not our last! We came a few years ago and were delighted to see the same owners and team manning it. Friendly, welcoming including our 6 month old golden retriever who shouted a few times during our New Years Day breakfast! Dog treats on offer and a bowl of water outside for our thirsty pup after a walk on the beach. Excellent friendly service, excellent tea , excellent food - why would you go anywhere else? Thank you Lucy Glyn and Luna Pup

Stopped for breakfast on a visit to Cromer and had breakfast. What a wonderful place. Brilliant staff. Very smart and friendly. Very relaxed atmosphere. I just wished I lived a bit nearer to Cromer as I would be in here often, no sorry, every day.

Enjoyed a very tasty Afternoon Tea, everything fresh and tasty, prepared to perfection. Staff very friendly and helpful and served with a smile. Will definitely return soon.

With a couple of hours to kill, I was so pleased to have found Hatters Tea Shop. Everything about my visit was fabulous. The staff and service could not be faulted, and the food and drinks were fantastic - exactly what I was after. The place has a great look and atmosphere about it, too. Thanks, and well done. I hope to be able to return before too long.

Warm, comfortable, interesting. The homemade cakes range from classic must haves to exotic must tries. I had the hummingbird cake, it was the best slice i've had in a while. My husband devoured a huge wedge of the coffee cake with delight. We shared a warm cheese scone but it will be one each next time! We are already planning a visit for one of their afternoon teas!

A busy weekday in October proves this is a good place popular with locals as well as visitors. Comfortable cafe with great decor and good cakes and drinks.

Lovely little cafe to meet a friend for lunch, with some nice selections of food and drinks. Could do with a few more soft furnishings as felt very open and bleak, and this would reduce background noise too, but happy overall

Went with my husband having read about this cafe. Super food, great service and comfy seats in the window

What a find, had a very enjoyable lunch today, excellent sandwich selection, delicious rarebits, tasty soups, mouth watering cakes and yummy cream teas we will be back.

This is a lovely tea room with a choice of different places to sit, including settees & armchairs. It’s the work of someone who saw the potential of this quirky building, making it into a place of character. It also serves as a gift shop, including the sale of doggy treats. The hand lotion in the ladies is divine.

Not very friendly staff No thank you and goodbye Cake not very well presented Coffee almost cold To many dogs

Everything about Hatters is superb! Hubby is Coeliac and they do numerous GF cakes, scones, gf bread and fantastic selection of food for all tastes. Dogs are welcome, there is a lovely selection of gifts to buy and the loos are amazing. I could have stayed all day in this friendly cafe!

Afternoon tea at Hatters is a truly lovely experience. Service, ambience, food and drinks were excellent. We didn't have the prosecco! All came with a cheery smile. What a difference it makes to dining out, when what you ordered arrives promptly, looks fantastic and realises your expectations and more. Well done team. A real gem of a place. NB. There is also an extensive menu, together with a good selection of cakes and beverage.

A quaint Tea shop with a super menu. It is very comfortable with lots of different types of chairs and tables dotted around the restaurant. They do Cromer Crab, local pork pies and have a large selection of sandwiches and cakes. We had Poached eggs on toast and a Tuna sandwich, We both had white bread that was delicious. Instead of a dessert, we shared a large sausage roll which was equally delicious. In view of the quality of food and presentation, it was well worth the £20 we paid (including a cappuchino and pot of tea for one). Look forward to next time.

What a lovely cafe with a great selection of cakesI stopped by with my sister for a coffee and a sliceIt was hard to choose as you want everything you see !We had a nice pleasant hour and chatted while enjoying our little treatCentral cafe and worth a visit ..busy though so you may wait a little while

I have visited Hatters Tea Shop twice for travel refreshments and noticed during the midweek afternoons when I visited while they attract a variety of people many of their customers were notable by their seniority.I had wondered if this was a reflection of my experience. While Hatters is an agreeable modern revival of old fashioned tea rooms and while their product is good and their staff friendly, on both occasions delays in service were frustrating. Therefore one might visit on a day where you intend to relax and move slowly. For that, it's perfect. Service might prove frustrating for you if you only want to stop briefly for refreshment.

Met up with a friend for morning coffee and cake etc. Lovely staff who were so helpful. We stayed for over two hours and at no stage did we feel they wanted us to leave. Amazing cakes. Will visit again and would strongly recommend

Great place to stop off. Stopped here for a cuppa tea and cake with a friend . Lovely beautiful place’ friendly Staff and super Cake.

Popped in for breakfast and were very impressed with the food.I went for cheese on toast with chutney and it was filling and plenty of it, a real plateful with plenty of cheese on doorstep bread and a good cuppa to rinse it down.Other half went for a scone which she said was really good and we would not hesitate to go again.This would have been a 5 star review but for the dog which was allowed in at the table next to us - the missus is allergic to dogs so that was a bit disappointing for her.With all the strict hygiene regulations surrounding restaurants and food preparation, how can an animal be allowed into a dining room ? Seems crazy to me !Whinge over, it was great food and reasonably priced, nice clean toilets too and we would go again despite the dog situation !

Nice, but busy tea shop, also offering a few gift items for sale. Lots of types of loose leaf tea's on offer and looked very popular for afternoon Tea - lots of cake and sandwiches on tiered plates. Service was a bit slow and we had to ask several times for the Scone & Cream we had ordered. It seemed lots of people behind the counter looking busy and doing the same jobs but not achieving a lot. I would recommend trying this tea shop as its got lots on offer.

Popped in for teea and scones and the nice surprise that chutney does go with scones particularly the delicious variety here. The cafe is spacious inside and has outside seating although this area does overlook Cromer"s underwhelming one way system.

Visiting Cromer for the day we decided to stop in for a bite of lunch. The cafe is beautifully set out and spacious. We were a large group of adults and children and all where catered for. Myself and my husband and a toasted sandwich which was lovely with a side salad and crisps. The tea and coffees where great and the cake was perfect. I particularly liked the hand wash and lotion in the washroom that you can the purchase. The only thing I would say is it would be nice to have some background music. It would add to the relax ambience. I do realise that this is easier said than done however and that music licences are very expensive having just had to pay for one myself. Best of luck with your lovely shop.

We had afternoon tea yesterday at Hatters tea shop, it was mums 90th birthday. The atmosphere was happy and relaxed and the service was super friendly. We were looked after very well. The food was plentiful and delicious. The sandwiches were made of the softest tastiest bread and the cakes were varied and delicious. We will be returning soon. Thank you to all the staff.

I just can’t praise this place enough! I have a very limited diet so rarely eat out. Having noticed the dairy free and gluten free options I ordered a meal that included GF bread. I was informed that the bread had run out and so touched and impressed that they sent someone out not once but twice to source some new bread for me.The meal was delicious and my husband and son loved their meals too. Especially trying different brands of tea. We will absolutely recommend Hatters Tea shop.

This is genuinely the best tea shop I've ever been to. everything about it is perfect... great quality food, really pleasant and helpful staff, lovely cosy atmosphere and tasty cakes! We were in cromer for a week... my parents, baby and i, and we came to hatters every day for both breakfast and lunch. We are vegetarian and there was a fantastic choice for us (Baby isn't vegetarian and a great choice for her too... she definetely loved their sausages!) We will definitely be going back on our next holiday. Special shout out to Carol (i think that was her name... not sure how to describe...a very kind face) for being so sweet! But actually everyone was lovely!

My daughter and I visited this lovely tea room twice during our three day trip to Cromer. It’s everything a tea room should be and I wish we had something like this at home in Ealing. They offer leaf decaf tea which is really unusual and a lovely array of food. We had a wonderful toasted cheese sandwich and delicious lemon cake. The interior is lovely and as well as tables and chairs there are some comfortable sofas. I loved the wallpaper featuring hares! Lovely friendly staff too! Thank you!

On a hot day Matters was cool and calm. We were able to sit over a coffee with our dog - in lovely surroundings.

A charming tea room that accommodated four adults two boisterous children and a baby. Efficient and pleasant service in a fairly busy period.Hot and cold sandwiches, fresh, great ingredients. Big enough to satisfy the healthiest appetites. Beverages were all cood given the weather and good. The milkshakes were cool light and flavoursome. Would we go back? Definitely.

I said that's alright and she said that would be £5.00 to pay now, I said we we also needed some food, when we we had a cup of tea and had time to look at the menu, no she wanted paying there and then, our enjoyment had by now totally gone. What a BIG shame, are the owners aware of the type of staff they employ at they could try to appreciate the custom of the customers who are paying their wages. and put a smile on there faces, all in all not what we expected at all and such a shame with the golden opportunity to succeed with a good reputation, but do employ proper staff who acknowledge customers with a SMILE, it costs nothing to smile.

A nice new-ish tea room in Cromer in large double fronted shop. Elegant look but a little short of their famous cakes when we called in at lunchtime. Nice atmosphere and staff.

Went in after a friend recommended - and it really lived up to expectations with super friendly staff, comfortable environment with a welcoming atmosphere. A bit of a wait for drinks to come but they were so worth it, and we did order a variety. Super Flat White - one of the best I have had, and my other half loved the Special House tea for one which made three cups. Took some cakes away, again a recommendation, and pleased we did as when tasted next day they were delicious and very generous slices too. Would highly recommend, and plan to return

Lucky to get a table the day we popped in. Many people sitting outside which was lovely to see. Chose cake for two of us and scone for other person. All very nice and also a pot of tea which was great flavour. Great service. Definitely recommend.

Attractive tea rooms with nice wooden tables. Once ordered at the counter your order will be bought to your table.There is a good selection on offer, eggs on toast, sausage rolls, soup, various sandwiches and salads.Lovely looking cakes and scones. Afternoon tea options from £7.25 to a celebration £18.95 tea. Gluten free and vegan options are advertised.Coffees, teas, infusions, milkshakes etc. Bottled beer and Prosecco.

We came here as they were dog friendly and we were so pleased we did. The staff were all very welcoming and helpful. We came twice in 1 day as it was so good. It was certainly the nicest looking tearoom in Cromer. We really enjoyed the yummy scones and coffees in the morning. In the afternoon we had a yummy selection of cakes and teas. I would highly recommend all my friends and family to come here.

Had a quick stop for tea and cake while we were in Cromer. I had a latte and a slice of chocolate cake, my boyfriend had a slice of coffee & walnut cake and a peppermint tea. Ordered at the counter and waitress bought everything over nice and quickly. Cake was absolutely delicious! Nice and sweet without being sickly. Very flavourful! My latte was really nice - I’ve had some lattes recently from other establishments and they taste a bit cheesy somehow - this one was delicious. Good flavour, not too milky. Atmosphere and environment was lovely - nice, bright and clean. Tastefully decorated. There was a group enjoying afternoon tea which looked delicious - however I think it needs to be booked in advance. I would definitely book this if we came to Cromer again. Excellent establishment - I wholly recommend.

My girlfriend and I visited on a Sunday afternoon for a drink and slice of cake.We found a table by the window and sat down to look at the menu before going to the counter and looking at the cakes. My girlfriend orders a slice of chocolate fudge cake and a hazelnut latte, I went for coffee and walnut cake with a pot of peppermint tea. The peppermint tea pot made 2 and half cups of very nice quality tea. The coffee and walnut cake was fresh, moist and very flavourful with quality frosting. Couldn’t fault it!My girlfriends latte was very nice and her cake beautiful and not too sickly apparently, just right!Other customers were tucking into afternoon teas and they looked amazing. I’d happily recommend a visit here and will be back myself.

A lovely stop for afternoon tea as a couple or with friendsA fantastic range of different teas which are all loose leaf, a wide selection of cakes which all looked lovelyI dont drink hot drinks however if you just pop up to the counter and ask they give you a pretty good range of soft drinks to choose fromThe scones we ordered we pretty huge and were lovelyWe also had a very good vegan apricot and pumpkin seed flapjack and my coffee and walnut cake was enormous and was so goodWe were left to enjoy our drinks and cake whilst playing cards in the cornerAt £22 for 6 cakes and some drinks was also, we thought, good value

We went here for a coffee at 10.30am on Saturday. They weren’t busy at all, not many in. I went to the counter to orders our drinks and cake. By the time I got back to my seat, a man had put a notice on the table saying it was reserved from 11am, all this was done while my husband sat there, this man never said a word, what has happened to good customer service or even plain old manners! This place is so geared up for dogs, it even sells ‘dog soap’. Can’t we go anywhere these days and have a nice drink or meal without having to sit next to dogs!

We visited Cromer on a day in June which was unfortunately dull, cold and windy but discovered this lovely tea shop. Looking forward to warming cups of tea and coffee with maybe a cake or two, the four of us made our way inside. It’s a really lovely quirky, original tea shop, with a good variety of drinks and food. However as soon as we entered and sat down at a table, and as other customers left, a chair with a teddy bear on it was placed across the open front door to stop other people entering, and a closed notice placed on the chair. We were served our drinks with not a word of welcome passing the young mans lips and the other staff didn't even acknowledge our presence as they busied themselves with their cleaning up. They even swept the floor around us and we were made to feel really uncomfortable and In the way. There was no notice to say what time they closed and we would have preferred that when we walked in, they had said they were about to close and couldn’t serve us. Even when we paid there was no conversation except a lady said goodbye when we left. All in all, not a good visit, but maybe we caught them on an off day.

Friendly staff, great food, great service, reasonable prices, what more is there to say, I cannot rate this little tea room highly enough, the food is lovely, served on quaint china plates and cups and saucers, in very pleasant surroundings... my only regret about this review is it may encourage too many people to go and we won’t get a seat in the future ☹️. However, the owners deserve to succeed as it’s a great little place...

We were introduced to HATTERS TEA ROOM by my son and grandson. They live close to Cromer and visit the Hatters with their family. I really wish we had such a place near where we live. A terrific choice of teas and coffees complements the fine choice of bites and super cakes. The food was well presented by the efficient staff. The place is smart and beautifully kept. Look forward to our next visit.

Went for afternoon tea with friends and had very good cakes and lovely tea. Seems very popular with local people so can be quite busy but worth seeking it out.

Wonder staff and very clean cafe. Food was amazing and cake was to die for. Toilets were very clean with lovely hand soap and hand cream. Will be returning and tell all friends and family to go!!!

Having visited Hatters again on Sunday I was very surprised indeed to note some of the recent comments left on Trip Advisor. I believe that this is the best Tea Shop in North Norfolk by quite some margin having tried many over the years. I am a regular visitor and always enjoy a polite and courteous service, excellent freshly prepared sandwiches, and delicious home-made cake served in beautiful surroundings. To leave commentary in the virtual ‘trip advisor’ world, which is less than positive rather than speaking to staff there and then, is beyond my definition of politeness or sanity! Having taken the trouble to travel to any establishment for refreshment, why would one not raise issues such as ‘my bread pudding was not quite to my liking’ at the time, to enable them to put it right? It is evident that Hatters is a tea shop and not a restaurant providing full waitress, at table service and it is clearly noted as such on the counter. I am looking forward to my next visit to this establishment with relish…….

What a great place. Beautiful facade, lovely deco and great food.Myself, husband and 4 year old daughter visited for lunch on a Monday. Lovely selection of freshly made sandwiches and toasties with a £3.50 children’s portion. Good service and delicious salad dressings! The cakes looked amazing too. Would definitely visit again.

This is a spacious cafe with tables of varying sizes to accommodate different size groups. The staff are polite and friendly and the food and drink are good. Afternoon tea, preferably with both sweet and savoury cake dishes, is highly recommended for a special occasion.

I visit this tea shop regularly with my Daughter , it is without doubt the best tea shop in Cromer I can’t believe some of the negative reviews that I have seen I always find the staff warm and friendly , the service is first class , the cakes are to die for .If you visit Cromer there is no better place to go , it is beautifully decorated and always has a warm and inviting atmosphere I would never go anywhere else , you must visit this tea shop , you won’t be disappointed And it is Dog friendly so bring your pooches , they will be warmly treated as well All in all there is no better place to go in Cromer , you won’t regret it

It is very clear that the owners have spent a lot of time in the presentation of Hatters Tea Shop, The Decor is extremely good and epecially the luxury style toilets and the upmarket wall paper and gerneral layout reminds me of similar tea rooms Harriets and Bettys, but please read on.We entered into the tea room and fully expected someone to come to us and show us to a table, but it didn.t happen, and we stood there for a moment and then decided to make our way towards an empty table and we stood there again waiting for someone to talkto us, but that didn't happen. There were two people who just cleared table in front of us, without looking at us, so haveing stood there are a while I said to the lady server, we're here, still no reply just a casual turn of the head as she carried on clearing te table, we though how rude. So I then said to her can we sit down at this table, we were told yes. But our hopes of enjoying an afternoon tea in a lovely decorated tea room, were ruined through the attitude of the staff. We then saw a sign please order at the counter, no waiter service here we thought, We were desperate by this time for a cup of tea, so we went to the counter and a miserable lady server asked what we wanted and I asked for tea for two please, and she said it would be two separate tea pots, I saids thats alright and she said that would be £5.00 to pay now, I said we we also needed some food, when we we had a cup of tea and had time to look at the menu, Continued.

Nice tea shop, well decorated with some comfy chairs. It was busy when we visited so appears quite popular, tea was good but the bread pudding my husband and I had was very dry and the top was thickly caked with brown sugar, it looks nice but tasted otherwise, I probably just made the wrong choice of cake.

Firstly the bread that was used for my bacon sandwich was mouldy. When I pointed this out the waitress told me that the bread was freshly baked this morning - obviously not! Overall very average food for over inflated prices. You can buy the hand soap in the loo for just £9.00 though-bargain!

Beautiful tea. Gorgeous cakes. Nice location, friendly service . Couldn’t be better. Nice situation pleasant town

We visited on a miserable weekday for some lunch. Hatters offered a warm refuge with a reasonable selection of hot and cold lunch choices. It's a very pleasant environment and the staff were friendly, helpful and efficient. Food served was excellent quality and quantity. Will definitely visit again. The only criticism is the menu advertised "prawn mayo sandwich" and I received a prawn sandwich with marie rose sauce (which personally I loath). I would suggest that customers are given whats on the menu or advised of amendments at the time of ordering. Lucky for me my Dad was happy to swap!

risky giving this five stars as it was almost full when we visited, but it is well deserved. Nicely set out with a good selection of lunches. We chose from the breakfast menu and enjoyed our food and drinks. The sandwiches looked tasty too, as did afternoon tea which a large group was enjoying. Will definitely return when I visit Cromer again.

Myself and my nan went to afternoon tea here during the week and it was truly amazing! Everything was homemade, the cakes and scones were to die for and the portion sizes are huge! We even boxed some up to bring home. All the staff were lovely and the shop itself had a friendly atmosphere. Would highly recommend!

We had prebooked afternoon tea. It was scrumptious. Beautiful cakes, tasty sandwiches and the best scones I’ve ever tasted. Our daughter had a milkshake which was polished off quickly and also a toasted Cheese and Ham sandwich . Lovely atmosphere and friendly staff. All the cakes on the counter looked delicious as well. If we lived closer I’d be in there every week.

We were in Cromer for the Crab and Lobster festival and wanted a quick snack. Hatters Tea Shop met our requirements perfectly. The sort of menu we love, clean tidy and friendly staff. Our drinks came promptly followed soon after with our food. Toilets were immaculate and premises looked recently decorated. Just a suggestion could the Hatters Tea Shop consider adding Jacket Potatoes to their menu?