Harvester Willow Brook Bristol in South Gloucestershire

Really great place for a meet up with friends or for a more intimate affair. Service is always faultless and staff are always friendly and approachable. Food always hot and plentiful. Highly recommended.

I have eaten here a few times for an evening meal and always been fairly satisfied but the meal we were dished up for breakfast yesterday was disgusting. The toast was brittle, the poached eggs were freezing, the beans were dry and the sausages were awful. We mentioned the eggs to the wait staff, who questioned the kitchen, but they were unable to explain why they were so cold. We'll have to look elsewhere in future

delicious breakfast in the company of the amazing Berta

Lovely place, quick service, lovely hot tasty food - good value with the offers available.

I visited the Willow Brook today & had a lovely breakfast. The Assistant Manager & our server were excellent a real credit to you!

Went there to celebrate a colleague farewell party in British restaurant. Unfortunately, some of the items we wanted to have were not available which was disappointing. The chicken burger was good ..it was great in size and so in calories.. The chicken wings in starter was good as well.. Veg pasta was good as per feedback from our vegetarian friend... Need to visit again to eat the unavailable items... I think, we should be going a bit early for dinner..we went there at 8 pm which seems to be pretty late.. lesson learnt...

NEVER EVER we go to harvester again after, when I ordered my takeaway, and their £12 beef burger had a non edible burnt piece of coal instead of a patty, so I had to bin it. And when I contacted harvester for a refund - all I got was “it seems like our staff need some more training provided”. No wonder harvester does not ever have any customers visiting, and it is always empty 🤷🏼‍♀️ Well you can see how the £12 burger was made, terrible

Went there with a friend and had a lovely meal. Highlight of our visit was our waitress Callie who was so sweet and attentive all night.

Great food today at Harvester! Berta was great! 😊

Standard Harvester. Family friendly. Rather noisy otherwise quite good.

Good service by lady called BERTA.

Really disappointed with the service we had today. We came at 20:30 by booking, the stores closes at 10pm. The waitress rushed us to take our order, very rude and unprofessional. We ordered drinks and food spending over £100. The craziest part is even before we got our drinks, we were given dessert!! I mean you can not be serious! It felt like just get out ASAP. I have never experienced such bad service in my entire life! Our dinner was ruined, and even if the food was good it just spoiled the mood by such a service.

Berta was very friendly, happy, went the extra mile to make sure we enjoyed our experience. Thank you

Berta was absolutely lovely! 10/10 service 😁

Food quality was ok, quantity was fine. One of four mains did not quite live up to our expectations from the menu description. Berta our waitress extremely helpful and jovial.

Our server Berta was amazing as usual. She's very friendly and helpful, nothing is too much for her. Her customer service is first class.

Value of money, friendly staff - Berta, you are the best!

Very happy with ultimate rib round up sharer £30 promo. Excellently presented and excellent deal.

Always a fantastic meal and the service is away amazing. Jason is lovely.

Service was great,especially our server Jodie.10 out 10. Our best server we have had in all the harvesters we have been to.

We popped in for hot drinks while we waited for èv charging and were served quickly and efficiently by 2 delightful young ladies on Thursday evening, thank you

Food dissapointing. Ribs undercooked. Chicken dry. Staff very nice. Seating needs revamping.

Came here today with some friends for dinner and the food was so amazing and our server Daniel was very friendly and welcoming

The food was as lovely as usual and the waiter was very attentive.

No cheeky tuesday 20% off portion size reduced

I love the Harvester anyway but Jodie our waitress went above and beyond… she was fantastic, cheery and put a smile on all our faces!

Jodie was very kind, friendly and extremely helpful. Thanks Jodie.

Jodie was amazing, super helpful, kind and patient with our coeliac family members. Thank you so much for making our dining experience a pleasure

Helpful friendly staff especially Bertha and Jason

Great experience. Clean restaurant in a good location. Lovely range of food and drink at a good price point. Kid friendly options. Friendly service provided by Callie. Would recommend.

An unbelievably poor experience. I should say that we love Harvesters. We got there at about 7.30 and were kept waiting for 5 minutes to be seated. The manger seemed a bit grumpy and not friendly The salad bar had been completely run down and not replaced. It was very disappointing as we like this aspect the most. The main food was ok though. Weird!!

Callie, was brilliant today!! Thank you

Only had the unlimited drinks and salad bar. However, the food was absolutely worth it, and the server, Berta, was an excellent, nice, and kind lady. I would easily recommend Harvesters.

Absolutely 100% value and service with the best food ever served with a great pot of tea

Berta was a great server. Thank you 😊

Took my mum for lunch, absolutely amazing service from Berta, food was brilliant! Berta is such a lovely lady she is a credit to The Harvester Thank you xx

My husband and I had the pleasure of dining at The Harvester recently and were delighted to try their new menu. We were warmly welcomed by Berta, whose excellent service not only to us but to all the customers was truly commendable. The Harvester consistently provides a wonderful dining experience with its delicious food, attentive service, and pleasant atmosphere, making it our go-to place for a delightful and satisfying meal.

Very friendly welcoming staff .... had a trainee but she was very good bless her ...

Fantastic service, arrived late expecting to be turned away. Sophie was very helpful with making sure they could cater for me.

This was my first time in this restaurant,I heard a lot about this so I went in to try. Recommend booking before going there. Service was good and staff was dedicated and served well, free salad for any mains was positive. Overall food was good but chicken was kind of dry but the taste was good.

Good quality food, you get what you pay for, would recommend

Overpriced bland food. Slow service and depressing atmosphere.

Callie, our waitress was lovely and warm and very helpful

Not been to a Harvester for a few years so tried it to see if it was still value for money Relatively quiet for a Saturday. Food ok. Salad bar regularly topped up. Meal prices were in my opinion a bit higher than expected but food was of reasonable quality. Lighting and tables need some sort of refresh.

Good food and service. Very nice salad bar!

Steak was absolutely banging. Best sirloin i have had in a long time. And our waitress, Lily, was so friendly, kind and helpful.

Good food, and very nice service with waitress Berta

Not as good as past visits to Snuff Mill and other locations farther a field

Berta is a nice lady and is always welcoming.

Says its open at 9am, but closed. Wanted birthday breakfast with family. Disappointed.

Lovely breakfast and fantastic service from Berta!

We came today as we had 40% off mains ..we would normally go to snuff mills at Frenchay but as we were passing from the motorway this made sense..and boy are we glad we did we found the staff super friendly (Callie)who served us was very helpful and answered all our questions. I had ultimate mix grill (I upgraded to half a roast chicken for £3.49) I can eat and it was big and beautifully cooked …special mention to the chicken and sausages 😋❤️ My wife had halloumi skewers which she loved ❤️😋 Had unlimited soft drinks in which you help self (which we prefer) Both had salad bar especially loved the pasta and the Red Devil sauce. We will definitely be back …overall we preferred this location (Willow brook) over the snuff mills and will be our harvester go to place in the future. Thank you for looking after us the smiles from the photos say it all.

Had an amazing morning coming for a nice breakfast with my partner, food was lovely and service was exceptional by berta who was very kind, attentive and chatty which is very nice

I've been to better Harvesters in recent times. No salad, last scrapings Onion rings were small and overcooked Chicken breast was rubbery Bread rolls were stale Chefs were listening to explicit songs and singing along with the words (didn't bother me but wasn't pro and could offend other people) Waitress was really nice and attentive.

Great Friendly service , very helpful with my food allergy Trainey was superb 👌

I just travelled from London, I'll be real I needed to pee so I pulled in and I thought hmm, let me get a bite to eat while I'm passing through. Tell me why, I just paid £17 for a half chicken with chips and the chicken was the size of my fist. I live in London so we expect this there in an actual restaurant but be so for real? how you tryna charge that price for such little food. I never leave bad reviews but your pricing needs to be re-evaluated. The craziest thing is? the manager cant do anything about it and ill probly receive a message like "sorry this was your experience bla bla bla" Just lower your prices for the working class families with their children because this isn't affordable for what you are receiving.

We had a fantastic meal, and our waitress Bertha was brilliant. She made us feel right at home.

It seems the portions are getting smaller and smaller, the value for money wasn't there at all and I felt as if I was being ripped off, that's my last visit to the willow brook harvester

You can’t really go wrong with a Harvester. We tend to always visit one on our way home from a day trip or a holiday as the food is consistent and service always friendly. Exactly the same here with good hot fresh food and friendly service in a clean and well kept restaurant. This one benefits of having LOADS of parking as it’s part of a much bigger estate. Would recommend

Great service and lovely food. Served by Callie who was really attentive and helpful. 💗

Lovely food and service. Our server, Callie, was very helpful and knowledgeable about the menu.

Had an amazing lunch at Harvester! The food was top-notch, and Berta, our waitress, made it even better with her excellent service and great humor. Highly recommend!

We were served by Berta and she could not have been more helpful. She made my daughter's day so a huge thanks to her, she was a credit to Harvester

Callie looked after us very well

Callie who served us was amazing he made sure he checked all allergies for my mother and always checked we was good. Nice chats as well and very friendly

I ordered a Floater Coffee through the app and waited for thirty minutes without receiving it. Frustrated, I went back into the restaurant to ask why it was taking so long. The staff member I spoke with said she was new to the company and didn't know how to make the coffee. She then asked another staff member, who also admitted she didn't know how to prepare it. They said they'd ask the manager to make it, so I waited another five minutes. I eventually returned to the store to ask the manager about my coffee, and she admitted that she also didn't know how to make it. She even asked if I knew how, but I didn’t, as I just liked the sound of the coffee. She then went to make it herself. After another five minutes passed, I returned to check on my order. As I approached the bar, I overheard the manager speaking loudly and negatively about me, which was humiliating. All I wanted was my coffee, and I couldn't understand why I had to ask three different staff members to make it. When I confronted her about her comments, she didn't respond or acknowledge my question. I asked for a refund and left the store. Another customer I spoke to while leaving was also unhappy with the service. She had been waiting a long time to pay for her food and mentioned she would've walked out if they didn't already have her details. There were only two staff members on the floor, both of whom should have been able to handle the situation. I've never been treated with such disrespect in a restaurant. I'm appalled that a manager would openly and loudly talk negatively about a customer to her colleagues and then show no remorse or offer an apology when confronted. I will not be returning. The manager's name is Emma, and this occurred at Willow Brook, Bradley Stoke, on 15/08/2024 at 4:00 PM. Would just like to say, my rating is not based on the food. I did not eat here. I feel bad for giving such a bad rating but I am literally disgusted with how the manager treated me and dealt with the situation.

BS32 8EF Bradley Stoke. Callie,our server, was extremely polite and helpful. It was pleasure to be served by them. I have an autistic granddaughter, who is known to the staff and management, and they take great care to cater to her needs

Callie was fab, very friendly and professional. Made us feel very welcome! She was attentive and personable.

Berta provided excellent service, she was warm and friendly and brilliant with the children.

Berta was a fantastic host! Very friendly and welcoming! Would highly recommend her as your server :)

As always exceptional service from Berta, an absolute credit to your company

Had a lovely visit today where the lovely Berta took care of us. We don’t get chance to come here often anymore as we moved away but we’ll come come again soon to see Berta and enjoy a meal. Thank you again Berta, keep being lovely and helping all your customers with a lovely smile 😊

Berta was our server today and she was great, took care of us and we had a nice meal.

Wondering evening out at harvesters this evening. Staff was excellent, warm welcoming and very friendly. Quick and efficient service especially from the lovely assistant manager. Food was delicious and so was the puddings! Overall a great evening would highly recommend visiting this branch.

Everything ordered arrived in the original delivery estimate, it was tasty and we enjoyed it!

Stopped here for a meal on the way past Bristol on our way home from holiday. Only 5 mins off the motorway. Booked a table as we were driving, about an hour away. Had to wait a short time for a table to be cleaned, though there seemed to be a number of clean tables free. But other than that we had a great meal, helpful staff etc. Food was good, and we left feeling like it ended our holiday well. Also: blue light discount, 20% off food. 😉

Been here twice now and both times we have had great service. The food is what you would expect and great value.

Staff rushed off feet. Waited nearly 1 hr for main course and no chicken left at 7pm. Food was good

Lovely servers Callie and Beth xxxx

Located in a retail park close to Cribbs Causeway and not far from the Bristol Zoo Project plus The Wave. Tons of parking, easy to find. Good service, friendly staff & usual excellent salad bar and menu. As a table of 5, with various food preferences including vegetarian, we all enjoyed our meal. I would definitely go there again.

Came in a couple of days ago! Had a great experience and staff that were there (seemed a bit short staffed) did a fantastic job of looking after my heavily pregnant partner and me. Haven't been to a harvester for quite a few years. But decided to give it another shot. The lady that served us was very attentive and bent over backwards for us after finding out a menu item wasn't available. Could tell that she was up against it! But her friendliness and willingness to look after us never wavered. Kudos to her!

I cannot leave a revue as my order was not delivered.

Had a brilliant experience tonight! Our server was great, wish I caught her name (brown hair. Maybe manager?) Even though it was pretty busy, She attended to us promptly and smiley, food was good too. Thankyou :)

Lovely eatery with good prices.

Second time in a row there has been an item missing, it’s getting a bit stupid now. Ordered a burger with double fries and no fries arrived, how difficult can it be to get a simple order correct. They don’t answer the phone so can’t complain directly, wast of time and money as it’s well over priced for the quality of food anyway. Won’t be using them again as better places exist for the money.

Nice friendly staff and the food was good

2 mixed salads missing from order

Great food and service by Callie. Thank you

Had a fantastic lunch, our waitress Berta always so kind and welcoming :)

Our server Callie was extremely nice and friendly. Really made the evening special! The food was excellent everything was cooked well and came out piping hot. Overall a very good meal out.

Callie was a brilliant host . We really enjoyed our meal and the service was very attentive . Would recommend

Friendly and professional crew members, especially Berta. Love her!! High quality of food, value for money. HIGHLY RECOMMENDED!

Well, we went and stopped off for a meal. It was an excellent service, and we were well looked after. The food was piping hot and really tasty

Thank you Berta, brilliant service today. If there is a waitress that deserves an award for being a huge personality and making the dining experience enjoyable it is her.

came in with 20 people, including some deaf people and lily was absolutely amazing! she was patient with us, and was an absolute delight!! will definitely come back, thank you for everything lily, everything was perfect for my brothers 18th birthday meal!❤️

Came in with a party of 20! Food and service was amazing! Couldn’t fault anything, had deaf people with us and our server Lily, was really good with communicating with them and continued to check on us with how everything was!

Go just to be served by Berta, the world's nicest waitress. The foods okayish, the music is rubbish, the decor is shabby but they've got BERTA 😊🩷

We had breakfast. It was well worth the money. The staff were friendly and efficient. It was well worth a visit.

Lovely meal as always, Callie served us and she was very friendly and chatty, brilliant service !

Friendly service and lovely food.