Harvester Willow Brook Bristol in South Gloucestershire

Berta was great and the breakfast was amazing

Berta was an absolute pleasure! Nothing was too much trouble and her customer service was impeccable xx

Its was amazing berta did an amazing job at making things comfortable and welcoming for us and even made us laugh thank you for a good time

Great service today from Berta. Very friendly and helpful. A real asset to Harvester

Berta was a lovely waitress and food was enjoyable- especially the tacos

This was my first ever experience at harvester and berta made me feel so welcome and I'm so happy with the experience thankyou willowbrook harvester

Had a great experience in harvester, was greeted with a smile and politeness, when coming through the door. Then the waitress Berta was very smiley and helpful with helping with the menu. Overall 5* experience

Very friendly and helpful staff. Short waiting time for service/meal arrival.

Lovely server berta !! !! Lovely food She makes my day every time !!

Excellent menu and service. Thank you.

Jodie was great-very friendly, attentive, went above and beyond! Food was good but have noticed the portion sizes have shrunk but prices have gone up!

Served by Berta today. Excellent service and the food was absolutely delicious, chef's special of BBQ chicken stack. Will definitely order that again 🤩

Berta was lovely today we stopped in for breakfast and she was so kind, really happy person Thankyou Berta

Berta provided excellent customer service.

Berta! The BEST! An asset to Harvester!!!

Berta a was amazing waitress, made our experience very special. Thank you

Beautiful experience berta was top class

Decided to visit today for lunch. Such a tasty meal. We were looked after by Berta and she was so lovely as usual. Will definitely be visiting again.

Went there to celebrate a colleague farewell party in British restaurant. Unfortunately, some of the items we wanted to have were not available which was disappointing. The chicken burger was good ..it was great in size and so in calories.. The chicken wings in starter was good as well.. Veg pasta was good as per feedback from our vegetarian friend... Need to visit again to eat the unavailable items... I think, we should be going a bit early for dinner..we went there at 8 pm which seems to be pretty late.. lesson learnt...

Freezing cold as the AC had gone into overdrive!?

Good value for money and very good service from Berta. So friendly and helpful

Harvester is always a great place to visit with a great menu choice, good service and of course the option of having the salad bowl. Unfortunately what lets this venue down is the noise of people talking and laughing, which is good as people are enjoying themselves but you can't hear yourself think, let alone hear what the other person is saying which causes you to raise your voice too. They need some noise reduction items e.g. soft furnishings, curtains etc.

We were looked after Berta who was absolutely lovely and very friendly, incredible asset to the team. 5* customer service.

Server was lovely & very efficient! Salad Cart & sauces were running low but topped up quickly! Staff were friendly & polite

Booked a table for 4, had text reminders close to bookings time, arrived on time and no table ready, sat us 4 in a table for 2 whilst 2 people sat on a 4 table, table not ready or cleaned then we were sat, had to ask more than once for knives and forks, floor around table very dirty with food, only saving grace was food was acceptable, not a good experience for a birthday present meal

Callie welcomed us into the restaurant, we did not have a booking but Callie sat us down with them. Callie was very attentive, ensuring our meals were to our liking and clearing plates when we had finished and providing dessert options. Callie then brought over our dessert and thanked us when it was the end of their shift. Callie was polite, friendly and knowledgeable throughout. Thank you Callie for the great service.

Very relaxed meal, which was great. Our server Berta was really great, very helpful and friendly 😀 Also the chefs were really great and seemed really happy in their work as making us laugh and smile while cooking and singing along to the radio..

We went for a lovely meal with friends tonight and service was absolutely exceptional! Special shot outs to Daniel, Lilly and the chefs including Dom. It was like talking to some of my friends. My little boy and girl loved talking and playing with them. Made them all laugh! Definitely recommend. They're all smiley and helpful people. Keep up the good work! We had a lovely evening. Thank you!

No heating so it was very cold, some of the food was also cold when it arrived. The staff were friendly and the place was clean.

Service was very god and friendly. Andy V

Was busy, glad we booked but we still had to wait over an hour for someone to take our food order. The honey and mustard dressing was too much mustard and didn't look like their usual one. The lights over tables looked good but if you are tall you hit your head on them. Toilets were ok considering they were busy.

Had a lovely meal here with family great food

The only reason for 4 stars not 5 is because the Vegan selection is very poor. If you dine after 5pm, you only have ONE dish to eat, so if that is out of stock, or you don't like/want a burger, then you go hungry. Partner is not too happy with this, so we are now tending to visit much much less than previously.

20:43 on Saturday 15th, me and my misses come for food, hungry as always, great service, phill ( manager ) came to our table and said food is nearly done 2 mins left, chips being done. That was really nice to let us know, that's never happened in any harvester I've been in, smiley and polite considering it was busy and hell for them. Food came out hot and great !! Can't complain. Ha

If I could give 0 stars then I would. Manager was vile and abusive to us when they literally had no food even though we had booked a week in advance. Shouted at us in front of small children. Disgusting behaviour. literally had no food. will never eat there again. I complained and the reply i recieved was just as disgusting as the way we were treated on the day.

They don't tell you there's no parking in less it's in the retail park witch after two hours it's a fine and you have no chance getting parking close to the place if your disabled wasting are time going all the there for nothing 😡😡😡

Callie was fabulous. Very polite and professional. The food was delicious as usual. Thank you to all the team ☺️

Berta was very friendly, lovely customer relations, excellent service an asset to harvester wish more people were this dedicated. 🙂

It was freezing where I was sat. The service was attentive and friendly. Lovely lunch.

A great space really fresh salad cart great service and pleasant welcome. We usually go to snuff mills but lately the salad cart has been poor will be making this our go to Harvester. Sorry Snuff Mills you've lost is now.

Excellent quality food, good value and great service by Callie.

Berta is the best!! Great service and a lovely meal

Very busy today. Took over 2 hours in total for a family of 4!

Berta was welcoming, friendly and efficient. Than you Berta.

Berta was Amazing and service was good.. thanks

pleasant, friendly, well presented

Berta was brilliant. Perfect service.

Had a 50% off mains voucher. Booked at 7.30pm for a 7.45 arrival. Superb service; I was struggling to walk and he couldn’t do enough to help us.. very attentive without being overbearing… just the right balance. Food super and couldn’t eat it all there was so much!

Lovely meal for a birthday celebration. Callie was great and really looked after us. Thank you

Food was good. Great value for money! Service from Berta was exceptional and looked after me and my family very well.

Food cooked perfectly. Although the highlight as always was the very lovely Berta, always gives service with a smile and is the main reason we return to this particular harvesters. This woman is amazing ❤️

Always a lovely experience with Berta

This restaurant left us thoroughly impressed! The dishes were creative and full of fresh ingredients. The cozy ambiance made it an ideal spot for a relaxed evening. The friendly, attentive staff ensured we had a fantastic time. Definitely worth visiting.

Good portions of tasty food. The service was quick and friendly too.

Jodie was amazing! I have dietary needs and a Service Dog. Jodie ensured that myself, my family, and my dog were extremely well looked after.

Really nice place for drinks or food

Brilliant service by Andrea. Food was lovely and came out very quick considering it was very busy. All staff was working very hard and working well as a team we will be back! Thank you!

Our waitress, Berta, was absolutely incredible and truly made our visit to Willow Brook Harvester unforgettable. From the moment we sat down, her warm smile and cheerful demeanor made us feel so welcome. She went above and beyond in every way, ensuring that we had everything we needed and more. What really stood out was how she included our daughters in the experience, making them feel so special and engaged—it completely made their day! Her positive attitude was infectious, and her attention to detail was unmatched. Berta didn’t just serve us; she made us feel cared for, and it turned an ordinary meal into a truly special experience. We’re so grateful for her outstanding service and can’t wait to visit again, thanks to her!

Very cold place .....sat there was a chill all around and made it uncomfortable....food was middle of the road and the portion I got they must of thought I was a mouse.....drink order was wrong and desert order was wrong we will not be returning.....the food we had didn't warrant the price that they asked so a bad experience all round.

It was a lunch gathering with my friends due to the 50% off main offer. There were 9 of us and it was a Friday lunch time, peak hours. However, there were only 2 staff. I waited at the reception area for about 5 mins before I was being seated. Thanks to the amazing staff Berta. She's very helpful, friendly and cheerful. Frankly, it's hard to find any waiter/waitress who could still wear a smile on his/her face after several hours' busy work. Berta made a big difference to our visit. She was very accommodating, attentive and helpful. For the food, all the beef food we ordered were overcooked.

Good atmosphere, food fills you up after the meal savory, the service was ok and overall good night out.

We had a large number of people on our table (20+), but despite this service and food was excellent. Our waitress Berta was very friendly and helpful.

Have a great brunch here last week. Our Waitress Berta was great, service with a smile and made a fuss of our son.

Great value for money! Love the unlimited salad bar and Berta was a delight ☺️

Food was good but the service was really good, everyone is so friendly. It's much better than the other 2 harvesters in Bristol, definitely the best one.

Berta served us today, lovely lady very polite and helpful.

Bertha was brilliant, very nice and the service was great. Food was very good and fast.

Bertha gave excellent service today, very friendly, very happy, very good with the children.

Had berta as my waitress. Very funny and helpful

It was a joy to be served by Berta on our visit today. Such a lovely lady & excellent service.

Improved significantly since lockdown

The food was really really nice and staff really friendly. Berta was so sweet and made it a really good meal out

The food was as lovely as usual and Berta was very friendly.

Lovely service from Taya today, also arranged swaps for our breakfast. Thank you! X

We enjoyed a large family gathering on Sunday. Jason the assistant manager was really helpful when we made the initial booking and confirmed all the pre-orders. Andrea looked after our group yesterday and nothing was too much trouble, which for a group of 17 was no easy task!! We will definitely be back for another family meal in the New Year!

Berta was excellent server, very helpful and informative

Berta was a fantastic server. Kind, funny and brilliant with my two sons

Previous experiences at harvester restaurants have really put me off going back to them, but this place really changed my mind. We went there with a party of 10, seated straight away, service was prompt and very friendly, food was well priced and very well made. Unlimited refills on the drinks and salad was a really nice experience. Literally couldn't fault the place

Brilliant experience at Harvester Bradleystoke. We were a challenging large group of 18 and we were really impressed with how attentive the staff were and how well the food was organised.

Callie our waitress was fabulous - very attentive and patient and extremely helpful when it came to sorting our blue light app for us - can’t praise her enough

We had an excellent Christmas meal. The food was great the atmosphere was good and our delightful server, Cassy, helped to make it an occasion to remember. Thanks to all concerned at the Willow Brook Harvester.

Food was sooo good and our server Berta was lovely. Will definitely return if not just to see Berta.

Our server Berta was an angel, she really made our dining experience and was such a lovely presence. The food was good and well priced. A lovely dining experience, if you get Berta as your waitress you'll be leaving laughing and with a smile on your face

Berta was lovely. Merry Christmas x

Had a good experience on Boxing day. Nerta was our server which she was great and friendly. Recommended the place.

Food was perfect and service from berta was excellent.

Christmas Day lunch , service , food , staff 5 star

Had a lovely breakfast this morning, big thank you to Berta, she was hilarious, made me feel at home while she had to work boxing day, and was fantastic overall, fantastic person.

Berta was a fun and considerate server

Lovely food good atmosphere great day with the family, our server berta absolutely brilliant a great laugh lovely conversation and very attentive 10/10 service from her.

We had an amazing breakfast. Berta our waitress was fantastic. Berta was very attentive, very caring and very funny. She was so lovely and made our day extra special.

Great as always, Berta was very funny and couldn’t have done more.

Berta was the sweetest and so funny really great service topping up coffee and tea. Such a lovely time having breakfast!!!

Great food. Great service by the lovely Berta, what a lovely, warm and kind lady. Welcoming from the off and even made some of the things that might irritate (salad bar not sorted and bits missing etc) easily forgettable. Food was excellent and all received in timely manner. Thoroughly enjoyed the meal we had there and this was in tune with both the well cooked food as well as Berta. Recommended

Fantastic service from friendly obliging staff

Fantastic service and a very nice waitress definitely recommend

Had double.skewers, with loaded fries. Both well prepared and very tasty. Very friendly and helpful service staff (Berta).

Server was VERY attentive when she spoke to us, full blown conversations but that wasn't very often as she was chatting with everyone...had a LONG wait after we finished our mains before we were offered dessert and plates cleared Food was fast and delicious Would 100% go again, but hope for a more aware waitress

Ellie was our server and she was really pleasantly helpful always smiling

Nice serving.great food .Andrea was great