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4.0

Based on 887 opinions finded in 1 websites

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Nº 219 in 407 in Mid Sussex

Nº 38 of 82 British in Mid Sussex

CUSTOMERS TALK ABOUT DISHES WITH..saladfisholdchickenmeatcreampotatofriedcheesecoffeeribspaymustcookedsteaklady
Score
OpinionsNoteTripAdvisor8874.0

comment_iconOpinions

Despite some rude female waitresses on a previous visit, I returned and I'm glad I did. Jasper is a great member of the team. He was the only member of staff smiling and nice to interact with. On multiple occasions he has served me and is just as polite as the last. Jasper saved you guys a customer, thanks to him I will continue to dine here.

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Dean N . 2024-10-31

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An enjoyable lunch with friends. Pleasant views over the park. Service prompt and friendly thanks to our waitress Cheryl. Food was well cooked and tasty.

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Deborah M . 2024-10-30

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Great breakfast .good service good warm atmosphere. Food good and staff very good. Offering drinks throughout the meal even after.

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Clive H . 2024-10-30

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Amazing food as always, Becky our server was absolutely fantastic and always asked if we are okay❤️ thank you so much for such amazing morning

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Cruiser17433400591 . 2024-10-29

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Our server Cat was fantastic visited 2 days ago. She was friendly to us and our 4 year old. Good food good also. Took advantage of kids for £1 in half term which was even better for us as well and all in all a nice lunch.

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Sian M . 2024-10-28

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Apart from the cooked chicken, the whole experience was awful 😖 from our waitress asking "do you want drinks and to order food?" we didn't see her again until we asked for the bill, which she threw on the table. We went to get salad, in a hot bowl which at least we knew had been through a dishwasher, only to find that the majority of the pots were empty. After asking 5 people about filling them up a young girl went and got a couple but then went off to serve at tables. After asking someone else, their reply was "are you looking for something in particular?" And then they didn't have it. The restaurant was not busy but if you're going to invite customers in then make sure you have food to feed them. Won't be going back, worst harvester I've ever been in.

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theresa l . 2024-08-24

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After a friend's recommendation we drove from Crawley to this Harvester Rest'nt. As soon as we arrived at 2.30 there appeared to be a shortage of staff. We waited for 10 minutes by the main door and were completely ignored, then I asked if we could have a table for 5, we were given a good circular table close to the bar. We were never asked if we had booked which we had. We then waited again and after perhaps 10 mins the waitress came and took our drinks orders and meal choices, this she did well. (A shame there was no draft bitter available, only gassy lager). The salad bar was good and the food choices fresh, bread was so very, very dry!! It always is in Harvester restaurants. After a fairly short wait the meals arrived and set out below are some comments on our meals. The jacket potato was only partially heated, Strangely the potato was black on the inside The chips were undercooked and tepid The chicken breast was very tough overcooked or maybe re-cooked and had zero flavour The double burger was leathery and tasted rather strange The ribs must have been taken from an animal on a diet because there was a paucity of met on the ribs. The rice, containing a few lonely pieces of veg (carrots & peas) was undercooked and looked a strange colour. Not once were we asked "How are your meals" We were not asked "Do you wish to order desserts" The worst part of the service was that our bill was slapped on the table with not a word from waitress. It looked as though she wished she was somewhere else. Anyway for £90 we regarded the experience as very underwhelming.

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richardwainwright50 . 2024-07-13

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Chloe was great! Sunshine on a rainy day! Helpful, gave options and we well fed having enjoyed our lunch! Hope to see her next time!

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Adrianne S . 2024-07-10

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Took my two kids here today for a spot of lunch after swimming. My son in celiac the lady that served us Becky, was incredible! Her understanding her knowledge her know how was unreal she was so so helpful many places you go there just isn’t an understanding of this and exactly how dangerous it is and can be. She spoke to my son (17) about options let him go through all the options of what was there and literally did everything she could in her ability to make sure it was as best it could be I was bowled over at exactly how attentive she was 10/10 from me what a fab member of staff The food was great too well done Becky you’re a credit

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Sy C . 2024-07-09

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We had a family booking for 25 people The staff managed all our menu choices brilliantly considering it was a busy Sunday lunchtime They were friendly helpful and professional all the time and all the food orders were correct , all dietary needs respected etc in a professional manner We all enjoyed our meals and had no concerns ,so we could enjoy our family reunion Special thanks to Megan our main waitress as well as all in the kitchen for making everything run smoothly A big Thank You to all the staff including the manager

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mdoswell1954 . 2024-07-07

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Lovely staff. Excellent service. Great presentation and portion sizes, salad bar well stocked and delicious. Only one thing let it down. The Mediterranean Tart. It was very disappointing. Basically Ratatouille in a bland tasteless pasty case. Very slimy and sloppy. It was nothing like a tart. A tart is set. This wasn't.

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GIJane2 . 2024-04-11

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Visited on Tuesday and had a fabulous time. Food was delicious and well cooked, arrived within a good time as well and all lovely and hot. The service we received from Becky was outstanding, she is a credit to the restaurant. All in all, 5⭐️ visit and we will be back. Thank you

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GrandTour43759346765 . 2024-04-04

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We went here at 6.30pm on a Saturday night after booking online. The wait to get served was ridiculous, we waited over an hour to be served. We were all starving after a long day too. It wasn’t even particularly busy in there either. By time we got our food we’d been there about one hour and 40 minutes. No one apologized for the wait. The staff tried to avoid us whenever we wanted to ask how long the food would be. The food was ok when it come but not worth the wait and being ignored by all the staff. It was like it was an inconvenience us being there.

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Mlgus2014 . 2024-04-01

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Group of 5 . 2 of us had the surf and turf, steak was gristle , couldnt eat it ,and chips were tepid. Waitress said they had no rotisserie chicken so one guest reordered. Waitress brought 4 meals out and then told us they didn't have Mediterranean tart either so had to reorder again.dont understand why it took 30 mins after ordering to tell us. Salad bar was very depleted at 8pm On the plus side the waitress was lovely and they did apologise giving us one free desert. For £120 I would say go elsewhere

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Jo F . 2024-02-28

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Amazing service by Cheryl. Great atmosphere. Quick food out the kitchen and great price. Parking good. Will be back again

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Discover23715032117 . 2024-01-28

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Pleasant meal. Well cooked, well presented. Salad bar fresh... 40% off was a real bonus! Staff were friendly and helpful

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PoolBoy10 . 2024-01-24

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The food was lovely and the service from Cheryl was fantastic! We will definitely be back again soon!

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Emma H . 2023-12-31

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As always, fab service from Cheryl. She always goes the extra mile, to make sure that everything is spot on. A great member of the restaurant team.

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Elaine S . 2023-12-30

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Dropped in here yesterday on the off-chance of a hot drink & light snack. Ordered a Christmas dinner which was amazingly good.

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MuchTravelledII . 2023-12-23

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Went here today with family and never again the worst harvester in the country I see a rat in the restaurant team were actually laughing about it, chefs coming outside in uniform everyone standing around. I have never seen a more disgusting restaurant and unorganised staff. I used to love it here but this is my last visit!!!!

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Steve J . 2023-12-03

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Dropped in for coffee and dessert - coffee appeared immediately, but 15 mins later no dessert! Lady serving us had vanished and nobody seemed bothered - so asked for refund on missing dessert. Small apology (lady had re-appeared) and then as we left all the staff were having a good laugh at our expense! Now I am told refund takes 5-10 working days to appear! I've had bad experiences here before but wanted to give it a chance - never again!

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standrean056 . 2023-11-23

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Was a bit surprised they weren’t doing “buffet / eat all you like”. But it was actually really nice being served by a waitress. Cheryl was friendly and attentive

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Wendy H . 2023-11-08

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We had our mum's 90th birthday party in the function room yesterday, what an amazing day, staff were brilliant! Thank you for helping make this special day

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LF-JFLE . 2023-10-29

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Terrible, a menu that is over 50% made up of half ,quarter of chicken , to be told that is was not available because they have run out is unacceptable, place was nearly deserted, ask for half a rack of ribs instead and was told no , they cannot do replacements, offererd a chicken breast , 1 meal was contaminated with sweat chilli sauce, salad bar was empty and had to ask to be filled , done ,but begrudgingly , in fairness steak was nice but does not make up for the rest, will i go and spend £122 again ,no way.

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andy t . 2023-10-24

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Like the Curate’s Egg. I haven’t visited this restaurant for some time but having been invited to try their £5.99 breakfast thought why not? Like the Curate’s Egg good in part. The value and quality of the food could not be denied. Plentiful and hot and stunning value. However, the service was slow to the point of comical and inattentive. Felt that customers were an inconvenience. As an example an elderly gentleman was sitting near us and obviously looking to order his breakfast. He was ignored by all the waiting staff to the point that I approached one of the staff and was told she was doing something but would attend to him. Eventually after doing two check outs she asked a colleague to serve him. Not customer service at its best. When paying the bill by card there was no option not to leave a tip! 5% 10% 15% or another amount. I am generally criticised for leaving tips even when service is so so but on this occasion did not wish to recognise the poor service experienced. Time for the management to improve customer experience and welcome and attend to the guests that the company are eagerly trying to encourage.

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RayTopple . 2023-10-20

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Very busy night. 40% of main courses. Lots of people, only there for the 40% off try and get as much salad, bread and butter in their pocket as they can, not tipping or appreciate in the hard work of the staff

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Meander36508432112 . 2023-10-12

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Lovely Cheryl was fabulous and served us all fantastically. Kind, attentive and nothing was too much trouble.

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Jane J . 2023-09-29

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Went for a night out with the family and with 10 of us, the food and especially the great service from Cheryl, was outstanding. Out whole group was made to feel so welcome and that just made the night, along with the amazing food. Big thanks to the Beech Hurst team!

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Corinne S . 2023-09-29

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Ordered childs ribs, scampi as no fish and rump steak as no sirloin. Order taken for drinks almost straight away. Meals came out in good time, mushy peas sent back as luke warm. Chips not great but warm and mushrooms on the steak plate were completely burnt, but couldn't be bothered to complain. Just a shame the chef thought it was ok to send burnt, crispy mushrooms out. Kids make your own sundee was really nice, granson loved it.

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graysons1966 . 2023-09-27

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Had a lovely lunch with family. Staff and food very nice and was impressed with new renovations! Couldnt believe a small Xmas Tree was already on display though! 😳 It’s September!!! Anyway will return another time as really enjoyed it!

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Julie M . 2023-09-26

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We arrived at 5pm it was my husbands birthday to be told the kitchen could not cope and they weren’t taking food orders for another hour and a half, what was concerning was there was hardly any customers and also the staff we’re switching over shifts and still taking orders, we were told as the manager had not informed them. It was meant to be a birthday celebration which turned into a nightmare we then went to highlands, Uckfield as 1.5 hours is to long and we had a hungry 4 year old and food was quick and 😋 but I would say never again, on another note we came 2 weeks before 4 of us all our meals came out at different times so first person had finished before we even got ours, hard to say if staffing or management but something ain’t right.

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Travel06953193894 . 2023-09-18

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Ignored at the door for the first 10 mins, eventually seated. Very slow to take our order, slow to deliver bowls for the salad bar. Had to chase up the drinks order twice (and it didn't seem that busy - dread to think what the experience would be like it it was full) Salad bar looked quite sorry for itself, no thousand island dressing, no white rolls. I asked about the thousand island - the waitress said she would check if there was any more - gave up waiting for that... Main eventually came - wrong chips. Asked for sweet potato fries and got normal chips. The other meal had seasoned fres, which had so much seasoning on I had to triy and scrape it off. The food here really is mediocre - go to a weatherspoons - same quality at half the price. The prices seem high for the size of portion and food quality? Would of had dessert but couldn't face another 30 min wait... We won't bother going here again

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Escapefromlife . 2023-09-17

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It took. A while to get our food, the staff were trying their best, it was very busy. But all around us tables were complaining, once our food came out, everything turned up at the same time, starters, and mains. But we weren’t too worried. But it definitely felt there wasn’t enough staff.

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248libbyk . 2023-09-17

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I have tried to contact this restaurant before summiting this bad review but despite several emails & one quick email reply from Beech Hurst I have heard nothing back. Food was awful quality & when we asked to speak to a manager we were told no one was there to speak to us. Very disappointing response.

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P1900USkarenh . 2023-09-11

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Came here for a late birthday meal and had a very enjoyable meal. Last two times we have come here, we have been served by Isaac and he was 10/10 both times, thank you and good luck at uni!

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SanchezOnTour . 2023-09-06

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Friendly staff, and generous portions, and a very pleasant environment. Worth booking ahead for the busier hours.

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Daffyd W . 2023-08-21

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Excellent place. Very clean. Welcomed by the manager. Busy, even at 1200. Beautiful setting. We will be back. 10 times better than our local (the crooked billet) that is dirty, disgusting toilets and some old boy that looks like Mr magoo that never stops swearing

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Greg H . 2023-07-22

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The lovely Pippa served us, she was very helpful and welcoming . The food was nice and quick service. Thank you

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Caroline C . 2023-07-05

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We had an amazing time at Harvester, the food was very delicious. Our waitress Kalina was on point even though the restaurant was very busy she made our lunch better, gave us very good recommendations regarding the food, we will definitely visit you again!

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Kaloyan R . 2023-07-02

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Literally I love a harvester on the odd occasion. Today after booking, waited 5 minutes at front desk. Walked to bar to ask for a table and I was greeted by disinterested faces and then sent back to front desk. Another 5 minutes and someone...

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Explorer53615785149 . 2023-06-29

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We came here for some dinner on Friday 23rd June. We ordered our drinks / mains at the bar and sat outside. They came out very quick, so no issues there. We then ordered desserts on the app at 19:08, we had to ask staff...

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SanchezOnTour . 2023-06-28

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We used to love coming here but the cleanliness standards were not good. Food remains under our table, staff licking their fingers and coughing into their hands as they entered the kitchen. The ice cream machine was broken so waited 45 mins for dessert. 24...

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Lilac82 . 2023-06-19

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Great service from CAT amazing food . Highly recommend Haywards Heath Harvester, look forward to our next family meal out.

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Sillycow7 . 2023-06-18

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If I could give zero points I would. The kids wanted to treat there dad on father's Day to breakfast so we booked harvester. When we arrived we were 15 mins early because we assumes the London to Brighton bike ride traffic would be worse...

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mentallynz29 . 2023-06-18

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We went on family breakfast with our family friends. All staff was lovely, the food was delicious and there was plenty of room for our little once to play. Lovely place, amazing staff and delicious food . Highly recommend.

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simeon v . 2023-06-05

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Food and service were absolutely amazing!!! Cloe was perfect, very kind with my little boy!!! Definitely will come again

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kalina v . 2023-06-03

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Good food, good service. Had lunch on a busy day. No issues. Everything was served in time. Good quality food. Tasty. Recommend it

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satyamkamat . 2023-06-01

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Why is food always cold in Harvester. Chips & peas cold , never received my hot peas.My sons chicken was dry, told my son had eaten most of the chicken which was still on his plate just cut up . Offered a refund for his...

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mark h . 2023-05-30

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Lovely budget friendly breakfast, and yummy. Great for kids too. Staff were lovely we was served by a lovely waitress Kalina. 😊

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9811missy . 2023-05-28

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Speedy food, great salad bar and Zara the waitress very friendly and on the ball. However all staff very friendly and happy

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Ali A . 2023-05-26

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Excellent Service. We arrived with three excited children who had a great meal - especially the make your own sundaes. Our waitress,Jade, was excellent and made our visit memorable. Good really good as well.

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carolynjs2017 . 2023-05-19

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Thank you for the lovely food and fantastic service, Cheryl! Very much recommend, and came out very quickly too!

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brittanyt271 . 2023-05-05

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Great service, food outstanding , clean and tidy lovely restaurant. thoroughly recomend excellent food large portions

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T3235PIjustinec . 2023-04-21

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We had a lovely time, we was Served by Cheryl. Very good service. Food was lovely. Will be coming back.

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Rachel G . 2023-04-19

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I went into Harvester with my family, so we were a pretty big group. I sent in a pre-order and Cheryl, our server was great with checking how steaks needed to be good and checking the preferences for those with dairy intolerances and allergies. She...

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Charlotte F . 2023-04-16

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A lovely restaurant, food was good and kids enjoyed. Nothing was too much trouble and Pippa our waitress was very very good.

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Stanton S . 2023-04-10

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Food was average, chips and burger cold. Staff were attentive and friendly. Service was good. Salad was sparse and had no rolls

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Discover23715032117 . 2023-04-06

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Thank you Cheryl for a great service. It was quite busy and we had a large booking with 5 young kids included. Cheryl was extremely friendly, patient and helpful. Food was nice as well!

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rochelleb452 . 2023-04-02

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Oh dear what can one say, the server Kayla was good but the food was rather poor with 2 of the 3 meals being not even 'luke warm', the chips on all 3 meals were disgracefully cold with one tub looking as if they had...

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John C . 2023-03-31

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My daughter loved the Beyond Burger and the service was great! Thank You Pippa for the great service.

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615libbyn . 2023-03-31

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When things go wrong, you really know what an organisation is like. I took my mum to the Harvester for a Mothering Sunday treat (on a Friday), and after a pleasant first course we waited over an hour, and the dessert never came. Just compare...

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StrangeHorizons2 . 2023-03-19

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A Mother’s Day breakfast for 6. It was incredibly busy as to be expected but our waitress Kalina has been incredible! Service with a true smile, and perfect attitude, nothing was to much. She made the wait worth while.

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Amyjune D . 2023-03-19

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Megan was extremely helpful when we visited! All staff are always very polite. We always have an enjoyable experience here!

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Sophiexlaura . 2023-03-04

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We throughly enjoyed our evening out, the salad bar was the best we have had here and the service we had was absolutely brilliant Cheryl our server was lovely, happy, helpful and got our orders spot on. Thank you Cheryl. Great night.

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SamK95G . 2023-03-03

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Cheryl was fantastic. Good food, relaxed atmosphere and clean as always. I think this place has had new management since the last time we visited as the whole experience was a great step up.

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Curious66207281921 . 2023-03-03

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We had an enjoyable lunch with lovely food cooked just right. Cheryl served us and she is always friendly and attentive. Makes for a lovely relaxing lunch.

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Glen N . 2023-02-24

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Visited today the 22/02/2023 and was served by Cheryl. The service was amazing and the food was lovely. Nice to see that there’s new salad options too would definitely visit again 5*

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RGW90 . 2023-02-22

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We came for a treat with family who were staying, Kalina looked after us all so well! The food was fast, hot and delicious! Desserts were perfection! Kalina was the best hostess

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98alaynah . 2023-02-19

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Had a great dinner with friends, our server Manuel was really lovely with great service. Food was really nice and came out quickly considering we had a large group.

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haideen2023 . 2023-02-06

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Popped in for lunch as had a groupon voucher for 2 courses. We were served by Chloe who was warm, welcoming and very attentive. The food was nice and even without the voucher was very reasonably priced.

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callump108 . 2023-02-06

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Manuel was our server and looked after us, made sure we had everything we needed! We had allergy on the table and made sure we was happy with everything we ordered the food came quick and was all amazing!

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sophieloren2696 . 2023-02-06

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Lovely last minute family dinner, food was served to us quickly and hot! Our fab waitress Cheryl looked after us so well, though they were obviously very busy. She is always so helpful with our kiddos, and really personable. Thanks again Cheryl!

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hollymorgan6245 . 2023-02-05

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Always a pleasure to see Cheryl always polite and helpful. A great credit to the company. The staff are always fantastic and helpful always have a smile on there faces and nothing is never too much for them

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derrickbV2697XL . 2023-02-05

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Visited for an anniversary. Wished we hadnt. Told at door lots of food off as issues with suppliers. Ordered chicken skewer no slaw. Limited salad cart. No fish no rotisserie chicken no bacon etc etc. Ordered coffee and joked about free refill eing available, waiter...

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Glasshalfful . 2023-01-30

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Fab service from Cheryl, nothing was too much trouble. Tasty food, we all really enjoyed it, Thanks very much

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fayeh623 . 2023-01-19

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We popped in for lunch and experienced a lovely meal. All the staff were friendly and helpful. Service from our waitress Cat was exceptional.

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burgesstraci69 . 2023-01-17

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Very good service from Abbie and jade Good food and clean and tidy lovely and spacious well worth even with 50% off Nom nom

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Vickym01 . 2023-01-16

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Visited with my best mate for a nice relaxed catch up. Were served by Cheryl who was great as always. She remembers our favourites and always greets us with a smile. Great food and fantastic service all round.

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Glen N . 2023-01-13

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Great service from Cheryl Lovely food and great company Enjoyed the view of the park and nice refurbishment

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DawnVashisht . 2023-01-13

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Coffee machine needs turning up as luke warm( or heat the cup) Orlando our server was swift with the orders. Food came out quickly: looks like there are dedicated servers that now bring out the food. Both peas luke warm as was dripping sauce but...

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graysons1966 . 2023-01-04

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Had a very enjoyable well priced meal with very good staff. We were seated and order taken quickly but at the same time didn't feel rushed.

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polishlover1978 . 2022-12-28

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Shown to our table after a short wait at the door. Had to wait a while to order but once seen we ordered the food came very quickly (while we were still having our salad bowls) the food was very hot and tasty. We will...

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437kirsties . 2022-12-23

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Jade served us and was very lovely, good was great and atmosphere pleasant. Ordered the bbq chicken stake and the waffles, cooked great

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LocarnoGaming . 2022-12-23

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As always, fantastic service by Cheryl. She goes the extra mile and really makes sure that our visit is enjoyable. Nothing is too much trouble. Cat is very friendly too and a positive addition to the team.

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Elaine S . 2022-12-21

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Cheryl was amazing....! Food was really good today and service was great. Cheryl organised our daughters birthday cake for us and made it really special. Thank you

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O3821XWkerryl . 2022-12-16

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Food was amazing. One of the best harvester I have been to. Will definitely be back with the rest of the family

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522katr . 2022-12-16

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We came to the harvester for the nephews 8th birthday meal. Food was good and the service by Cheryl, our waitress, was excellent. She’s a credit to the pub after being there so many years! Thank you again, we’ll be back again for sure!

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W3413KPdanielw . 2022-12-12

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Excellent service and Cheryl was lovely. Food was really quick and the festive menu was great. Great catch up with friends.

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sarahwG5500YO . 2022-12-09

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Lovely meal from festive menu. Service was excellent by Cheryl- friendly and quick. Good value for money

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Shanjules . 2022-12-09

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Went to have dinner on the 22nd, was shown to our table quickly, but had to wait a while to be served. When our waiter Sam turned up he was most apologetic for the wait, and from then on he couldn’t have been more attentive....

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michael d . 2022-11-22

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Our group of four adults and a child were served by Marion who was LOVELY. There was a mistake with our reservation and she sorted us out a table and a high chair immediately and with no stress, the restaurant was busy but there was...

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Lauren E . 2022-11-19

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We waited hardly any time for our food, and it came out lovely, the onions were perfect. Our waitress, Cheryl, was lovely and served us swiftly

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diaryOfAfartingCreep . 2022-11-17

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Great meal and great service, Cheryl was friendly and helpful. Food was good and will be back for more

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peterhN5120KS . 2022-11-17

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Had a lovely family meal and our waitress, Abigail, was very friendly and dealt brilliantly with our allergy needs.

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Rimarr22 . 2022-11-13

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We went on a busy Friday night with just a Groupon deal - but we experienced a lovely welcome from friendly staff (Emma) even with the ‘deal’. The food was hot and tasty, service was great - thank you to Becky our server for looking...

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NorthStar166760 . 2022-11-11

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Very nice relaxing experience with my family, Megan our waitress was lovely and so helpful, nothing was to much trouble. Highly recommend

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georgiw317 . 2022-10-29

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Cheryle our Waitress experience was brilliant she was patient our big table all chatty people changing thete minds

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JoannaC2275 . 2022-10-28

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The server rowan was amazing. Said sorry for when food ran out and made sure we had everything we needed. The food was OK, but rowan made the evening

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Coastal806862 . 2022-10-28

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It was exceptionally busy giving its half term holidays yet Mia who served us was excellent. Positive, friendly and amazing memory as didn’t write down our order, she memorised it! Amazing!! Thank you Mia for making our visit pleasurable. Excellent service 😊

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Louise-Bol . 2022-10-27

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Fabulous service by Cheryl, wonderful food great service . Excellent knowledge of the menu and recommendations Thank you

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Helen A . 2022-10-27

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