Harvester Sovereign Harbour Eastbourne in Eastbourne

Didn't taste as nice as it looked, and it didn't look as good as the pictures. Everything is smaller and tastes quite bland, some stuff just tasted of ginger and nothing else for some reason. To top it off, half of each of the meals was missing

I had a meal here a week ago my mum ordered a chicken and my daughter ordered a veggie burger she didn’t realise it was a veggie burger but we told a memeber of staff and she said “oh well that’s her problem” which was quite rude my mum ordered the chicken she found a bit of blood and we told our server and she said it was just a vein but why was it in the breast of the chicken not the greatest service and the food was ok could come back not sure

Very good, a much more pleasant experience than the the dump at Polegate...

Brilliant food as always and brilliant service from Freddie👌

Great service and excellent food

Freddie was very kind and helpful with the table service

Had a bit of a wait to be seated ,Our waiter Freddie was very good, checked through our order to make sure we had everything, asking if we wanted more drinks. Overall very good member of staff what a star he is definitely deserves a bonus

We were served by Emma who was super friendly and very attentive, made our experience extremely pleasant! There should be more waitresses like her!

The guy freddy was the best sever i have ever had thanks alot it made my first experience more cherful as ever

table service was amazing freddy, was so kind and sweet deserves a pay rise

Great food fantastic service from Freddie

Great food. Quick service. Freddie was very helpful today.

Family friendly restaurant. Big thanks to waiter Freddie who was very professional, quick and super helpful to our table. Great service!

Big thanks to Freddie for his friendly and attentive service. Haven't been for a while so first time enjoying the new menu. Pork belly and chorizo skewers were fantastic.

The best harvester in the south east

we went to this Harvester in Sovereign Harbour Eastbourne with trepidation, as been before a long time ago and it was not good. We were pleasantly surprised since being updated the service, food and atmosphere have massively improved. Although the restaurant was very busy, our server Freddie couldn't do enough for us. We were quite a big party 7 of us and he was checking everything was OK getting us extras etc. on the whole a great time was had.

Went to eat,but they had just had a fire in the kitchen . So no food,just drink.

Waiting was horrendous, got there at 18:30. Could only stay for dinner due to being school night, left at 20.30. considering it was midweek was very surprised how poor service times were. Food was ok, apart from the kids chicken strips you could have knocked someone out with them they were that hard!

It's OK but could definitely be improved

Thought we would pop here today for a salad bowl and a drink, was handed massive great bowls before paying- which I questioned as we always buy the salad bowl at the one in Polegate and it’s the smaller bowls as a side dish- was told they are only if you have a main meal where the side salad is free that you have the smaller bowls. The guys seemed rather stressed and trying to do a lot of things a once, I didn’t want to be “one of them customers” so I just shrugged off the difference in price to usual and went to get the salad. Went to the salad bar it looked destroyed, hardly anything on display, everything looked dirty and the dregs of what was left looked very unappealing and like it had been there for hours. I never usually complain but there was honestly nothing there worth eating. I asked the stressed looking guy that already served me earlier if I could cancel the salad as there was not much there- to get a very quick answer back: “I’ll get them to fill it up, be 2 mins”. When it was being filled up the guy with the glasses at the front of the door muttered “there we are all nice and full” making us feel like we’d asked them to chop their arm off! Not a very nice experience and the salad bar (when it was filled) didn’t taste like it used to, the sauces had different sauces mixed in where they hadn’t been replaced and there was no potatoe salad- I don’t usually complain but I felt for the guy who seemed stressed and appreciate they may have been short staffed but overall felt the customer service was impacted and the quality of food is non existent- won’t be wasting my money here again. I hope the man who served me gets another job soon as he seemed rather fed up.

What to say about the harvester. They have recently updated the internal decor and it looks good. They are always busy and from what I can tell at times a bit under staffed, just accept that there will be a bit of a wait. The food is always good including the salad 🥗 bar. The drinks have a good variety and for the kids and or adults they have a bottomless soda station to make your own drinks. There is an outside seating area which in summer is awesome. Really good one to visit. On the weekends for dinner make sure you book.

Yes, when we returned, we noticed a new refurbishment. nice cuisine, and I appreciate the nice service we have. Continue your excellent service constantly.

Food and service was wonderful being a large party of 12 Freddie was able to provide excellent service for us all.

Had a great family lunch with 10 of us dining together

Served by Freddie, quick, polite and friendly service

Such a big business to run out of stock and not get coffee machine fixed

Me and My husband decided to go and eat lunch at the Harvester restaurant at the Sovereign Harbour in Eastbourne today. We had a great service from Freddie who was very friendly and attentive to us, we were very pleased to have him serve us:)

Just had lunch today. Had the Ribs. Worst rib meal I have ever had at the Harvester. This was the only place I have ever eaten ribs as they used to be so good. Just to say the ribs must have come off the smallest pig out. So little meat on the ribs. The ribs are so much shorter in length and width than they used to be. They where so dry I had to put a lot of sauce on to give the ribs taste and to get the little bit of meat down. Will never recommend the Harvester to anyone again. Not value for money 🙁

There was a sausage missing and hash brown will not be using them again

We came with visiting family with children. The food was tasty and well cooked. We will definitely visit for a meal again. Nice family atmosphere.

Horrible customer service from the manager to the waiter serve us they don't accept european citizen card to approve de age of person they only accept passport for people out from uk.. RIDICULOUS.

Freddie provided great service.

Some lovely food with a great service provided by Freddie. Top Boi

Freddie was super helpful - great service.

Freddie our server was very attentive, It was very busy, but he kept us up to date with our order and really friendly

Freddie our server was very polite and attentive

Our visit was a massive disappointment. My husband has a food allergy and specifically ordered a dish that does not contain his allergen. He was asked to review the ingredients himself, but had to scroll through a lengthy list of every item on their menu using a tablet. Later, he was also asked to sign a document regarding allergies, which staff said was for their protection. He came to eat food he knows is safe—not to navigate legal disclaimers. Another staff member then approached to say they’d be filing an incident report and requested his name, making the entire experience feel more like an interrogation than a meal. It felt intrusive and unnecessary. We came to enjoy a meal, not to be subjected to such procedures. To make matters worse, they were so preoccupied with their paperwork that they forgot to bring our drinks and cutlery. The salad bowl was dirty and had to be replaced. The food itself was mediocre at best. The chips were undercooked, the onion rings were stale and the drink was served warm on an especially hot day. We spent £50 and honestly regretted it. This experience completely soured me not just on returning to the Eastbourne branch, but on Harvester as a whole.

Lovely restaurant to stop off and have a bite to eat or drink and enjoy the lovely harbour and fresh air

My food arrived cold and I did not have any sweet potato fries as was ordered just a meat and the salad

Unhelpful with dietary needs left restaurant straight away when it was more important to make me sign a disclaimer than help me with my dietary needs won't be going back.

We went on Chicken Tuesday. Time 7.15 pm It wasn't busy perhaps as straight after the bank holiday. Waited for nearly 10 minutes at the "wait here to be seated" area. I could see 3 members of staff. 2 servers and 1 in the bar who was older and not in uniform so assume managerial. No acknowledgement from anyone to say " be with you shortly" eventually greeted. No apology for the delay. Taken to the table and given menus. Given time to look at menu but no one mentions chicken Tuesday and no promotion on tables. I asked to be told only available on the app. Downloaded the app and ordered. Food reasonable but nothing to rave about. Servers pleasant enough but not attentive and interpersonal skills basic even robotic as if they are told you do this you ask that but no real training. We asked for bill and paid but the server knew I downloaded the app but never asked if I wanted to collect the stamp. Atmosphere non existence. Overall no complaints but nothing to give praise or recommend so if you just want an average meal served by average people in an average atmosphere this will suit you. Not for me sorry.

Chicken burger very tasty and great service

Absolute chaotic mess! We decided to have a meal here after hearing they had a refurbishment. Came in at about half three and got served by three different servers and all of them seemed to have no idea what was going on! could hear two waiting staff arguing about who should be doing what. Why they would feel the need to keep swapping tables with each other is beyond me. Completely unprofessional and clueless! They should have saved the money spent on the refurbishment and spent it on staff training instead as they clearly don't have a clue. And it was clear that the other tables around us all felt the same.

Great place to eat and socialise with friends 😀

We were seated just inside the door. Lots of foot traffic passing our rable. Meal for three. Well. Two arrived after a long wait. The third arrived 12 minutes later. The gammon was rubbery, the egg white not properly cooked, peas non description. Chips soggy and cool. Not good as unable to eat this meal. The whiteley bay scampi is not hot, just warm. Tasteless, again chips cool. The burger was eatable. Once, this was a good place to eat. This is the second bad meal we ordered. We will not be returning

Food took over an hour, they tried to blame it on the “power cut” but all the power was on??? Manger is also rude as anything. I would never recommend this place even if Aliens invaded the planet and asked me for somewhere to eat. Manger is vile walked away from me while I was speaking

Lovely on a summer day outside. The foods good for a harvester. I haven't eaten inside. Can get busy with families with children. So if you don't like listening to children go somewhere else

Awful - avoid. Waited ages for food.

Not a bad place we got shown to a not very good table very cold & near the door there were plenty of appropriate tables available the food service was excellent

New menu but fewer options. Had no fish and the kids were disappointed that there was no colouring. Prices have rocketed and the service was slow despite it not being busy.

Good food..and friendly helpful service

Stopped in for a quick drink on our walk. People had obviously been queuing a fair while before us at the bar. Two members of staff on main bar bless them, it was very busy and they could of done with an extra hand.

Did not eat so cannot comment enjoyable to walk round

NEVER AGAIN! So we was looking forward to the newer refurbed venue & new menu from Harvester at the Habour in Eastbourne. Arrived at 4.15pm and didn't get any food until 5.45pm. When we did get the food is was absolutely appalling!!!! OH steak was dry and overcooked,chips dry coleslaw dry! This was replaced with a chicken dish but still very poor!! Being vege I had to choose a starter and 2 sides as the vege main options were poor. £6.99 for 2 tiny tacos which had 3 tiny pieces of some type of plant based chicken called "Garden Gourmet" it was thee worst vege thing I have ever seen eating out. I was not edible! The side mac n cheese was a tiny portion too and been microwaved. The staff serving were not attentive and need more training in hospitality and how to look after customers. The manageress admitted that our waitress went home and the one taken over was on a break and our food was left on the side. This is totally unacceptable 😤 The ladies toilets were disgusting also and clearly not being checked. We will not be returning! Harvesters are franchised so sort it out owners before you have no customers!!

Breakfast was ok but had to wait 50 minutes from ordering to arrival. Wasn't very hot and the poached eggs where well over done. They seem to be very busy a lot of the time so perhaps it was a one off. Would recommend checking on your food if longer than 20 minutes waiting.

Lovely drink and small lunch looking over the marina

Our server was Sam who was absolutely brilliant but was absolutely one of her feet trying to serve 30 to 40 customers which is absolutely ridiculous. She was very happy about it and said it was a normal just running around all day. We were in the restaurant for two hours and had two courses The food Was as expected as harvester but sadly you need more staff

Freddie was very helpful and quick with service.

Freddie great server, always asking if we were ok m, food poor, and salad cart awful, looks like harvester are cutting back

Freddie was a great server. Very attentive and made sure everyone had what they wanted. The food wasn’t great, both scampi’s were dripping in grease. Salad cart was very minimal and low. Won’t rush back but the staff were all fine

Freddie was very helpful and attentive

Lovely dinner for the 4 of us, thanks Freddie! Used our blue light card 👍

Freddie very polite and great service this evening. Would recommend

It's one of the cleanest harvesters I have been to! I had the ultimate mixed grill for food, and the presentation of the plate was amazing. Wheelchair friendly, quick service, great food and crisp beers!

Freddie was friendly & polite and asked if we were happy with our meal. Nothing was too much trouble for him. Enjoyed our afternoon in a friendly atmosphere.

Amazing new menu! When we entered we were told that there was a half an hour delay on food. However once we had ordered it didn't take nearly as long as I thought. The food was good quality and there was more than enough options to choose from. Service was lovely and our waiter Jeorgia was really friendly and helpful. Ultimately a really enjoyable experience and would definitely recommend!!

Thank you Freddie, your awesome service and timely check ins! The food was great 👍

We had a lovely meal this evening served by Jeorgia, she was great and our food was really nice!

Great service, good food. Definitely recommend. Thanks Jeorgia!

Freddie was incredibly helpful and informative regarding our menu choices

Thank you Freddie, a really good and friendly waiter. Really enjoyed our food too.

Thank you Freddy for your service, very attentive, helpful & Obliging, nothing too much trouble .polite, An asset to your team. Thank you

Really nice food, the staff are really nice and friendly

Freddie our waiter was excellent. Very attentive, welcoming and friendly. Nothing was too much trouble.

freddie was a great waiter he was very polite and kind,i would definitely recommend to come here the food is absolutely amazing, definitely coming back again.

Freddie was a great waiter, very kind and polite. The service was very fast and it was a lovely experience, would definitely recommend coming here and will definitely come again.

Excellent service from Freddie. Thank you :)

Quick service ,good quality food

Fantastic food brilliant service and friendly man serving us

Georgia was a brill waitress on a super busy Thursday night! Lovely despite being rushed off her feet :)

Service was very good. How ever it took far to long for our food to come.

If you want breakfast out in Eastbourne, don't go to the @HarvesterUK at the marina. We went as a family group to try to repair the previous weekend which was ruined by a family health crisis, which had spoiled my granddaughter's birthday treat. We sat down at 9.45 and waited 20 mins for somebody to take our order. None of it was out of the ordinary, it was basic breakfast stuff so nothing too difficult. And there were only about a dozen tables occupied, so they weren't rushed off their feet by any stretch of the imagination, and we'd booked so they were expecting us. It took at least another 20 mins for our drinks to arrive, possibly longer. The two toddlers in our party of 9 people were doing really well but we had to keep giving them the odd biscuit to keep them going. Granddaughter opened a present which also helped pass a bit of time. But by 11.15, a full 90mins after we'd arrived, there was still no sign of our food, so we upped and walked out. While we were there they were carrying in a load of rotisserie chickens, on the big skewers, which they dropped on the floor with an almighty clatter and then scooped up and took hurriedly into the kitchen, so if anybody was picking bits of hair and cr@p off their plate later, more fool them for ordering the chicken. It was the worst restaurant experience I've had in a very long time. No concession was made for the well behaved toddlers we had with us. No staff were hovering making apologies for the delay. No offer of a free drink top up by way of goodwill. Nothing. How do they stay in business??? All 3 couples in our party have vowed never to return for even so much as a coffee, and everybody who responded on my Facebook post to a local community group said we were fools for going there in the first place, and sadly I have to agree with them. The sooner this place shuts the better. Get a decent restaurant there instead.

Freddie our server was excellent, it was very busy and he was spot on with service. Thank you

Great service, good food and a nice atmosphere. Thank you Freddie

Freddie was very helpful, polite and attentive!

Poor service, food not cooked properly (undercooked and some items burnt) restaurant wasn't clean and tidy which was a shame.

Quite a lot of food missing off the menu but Freddie was a great server.

freddie was very attentive and helpful along with the other staff, we throughly enjoyed our night and will come back again soon

Freddie was a babe, big up yourself. Slightly long wait but good food.

Service was good from Freddie, food was good.

What a joke! Waited 50 minutes for my uber delivery to be cancelled, Because of out of stock salad! No phone call! Nothing!!! Disgusting customer service!!!

Food was great. And Freddie are server was very helpful

We were initially served by Sam who was very nice and very helpful, we were then served by Freddie who was also just as pleasant to be served by. Food took awhile to come, but with the help of dobble (card game) us and the children were kept entertained Overall our visit was good food was nice and always what we can expect from Harvester.

Our waiter Freddie was brilliant, friendly and very helpful. Food was great!

Freshly cooked food. Professional and friendly waiter (Freddie)

Freddie was very knowledgeable and helpful

We visited the Eastbourne Harvester on the 15th March 2025. Despite being busy we could not fault the staff in there mainly Kane he went above and beyond to make us feel welcome, had a laugh with us and constantly kept us updated with our order. While waiting for our meals we noticed the member of staff that was looking after the salad bar his name was jason and he was very thorough and took pride in keeping it clean and topped up at all times. Lastly the actual chef his name was Dan i was watching and he maintained a level of calm even though it was extremely busy, The food was absolutely wonderful. These 3 are credit to your restaurant and we need more people like this!!!

Freddie was very friendly not pushy, good service, will recommend

Today I was served by Freddie and he was a awesome guy 😁

Freddie was very pleasant with a great smiley face he was very approachable and nothing was to much trouble great service will definitely be back xxx