Based on 1.584 opinions finded in 3 websites
Based on 1.584 opinions finded in 3 websites
Nº 405 in 545 in Cheltenham
Opinions
For the price the food is fantastic, and love unlimited salad and drinks, especially with kids. Our Server Sharon couldn’t have been nicer and helped me with the app and vouchers which made it even better. Was a great impromptu dinner and a lovely relaxed family atmosphere.
Rosemary Turner . 2024-10-29
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We pre-booked a table (so not as tho you wasn't expecting us) for 7 adults and a toddler. A table wasn't ready for us and the person who took our name upon arrival made a point of telling us you were short staffed even before we'd booked in. (Made it look as tho he was getting his excuses in early!) Several menu items were unavailable and the server even had to check with the kitchen on more than 2 occasions . We were very close to just paying for our drinks and leaving.
Ian A . 2024-10-28
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Lovely day out with friends. Service from Naomi was outstanding. Would recommend.
holly Griffiths . 2024-10-27
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Eni was our server this evening, very attentive and polite, food was great, wine was lovely.
Anna Dewick . 2024-10-26
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Not great, very average food, nice fish but chips were like thin oven chips with hard ends, a thimble of mushy peas which were not even hot, tried 3 salt sellers and had to open bottom to get any out, next table had same problem, we saw 2 separate couples send steaks back, lettuce in salad bar was brown, such a shame used to be very good here and we used to come at least twice a week
Kay Kennelly . 2024-10-26
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Sharon our server was amazing. Very friendly and efficient. Food was delicious and hot . Will be back again soon 😀
Shelly Jennings . 2024-10-25
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Was served by a lovely young man called Grant. What a credit to your restaurant. Very attentive in his work and exceptionally polite. Keep up the good work. Many people could learn customer skills from you.
Elane . 2024-10-25
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Great food lovely steak attentive service from Abbey
Rosemarie Bahadly . 2024-10-24
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Diana was really helpful and friendly. Great service!
Emma Bromfield . 2024-10-23
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Lovely meal and wonderful service from Diana
Cathie Hutchins . 2024-10-22
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Had a lovely birthday meal this evening. Made very special by Abbie. Excellent waitress. Thank you so much.
Christine Davies . 2024-10-22
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We had a lovely meal! The food was delicious and our server, Diana, was very friendly and helpful.
Christina Reeves . 2024-10-22
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Kelly is such a lovely person and has the most excellent customer service I’ve seen in a longtime, thank you Kelly
Sarah Oakey . 2024-10-21
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Kelly’s amazing wonderful service
Martin Oakey . 2024-10-21
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Very disappointing. Ordered the half rotisserie chicken with corn bread and gravy, and the chicken and pepper skewer and a half rack of ribs with barbecue sauce. Cannot understand how you can rotisserie chicken over a flame and not get the skin crispy. Gravy was thick and lumpy. The chicken on the skewer was very dry and the ribs just had the sauce poured over at the end rather than being cooked in the sauce. All the food was cold.
Paul Brady . 2024-10-20
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Hi this isn’t a review it’s a question, are you dog friendly?
Arwen Day-Slater . 2024-10-19
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Abi was an incredible attentive waitress, she worked so hard to get around all the tables and made sure we had everything we needed. She helped when my little girl was upset. We will be back!
Donna Evans . 2024-10-19
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Absolute shite, no cutlery on the table, had to ask for this. Had to chase for drinks after about 30 mins. Took over an hour for starters to arrive, when chased for mains we were told it would be about 2 hours from the time we arrived. Don’t even bother wasting your time going there if you are hungry
Justin Alexander . 2024-10-19
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Abby was great with the little ones, and very helpful and friendly
Louis Cook . 2024-10-19
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Great knowledge about Gluten free options. Friendly and efficient service from Abbie. Good selection on the salad bar.
Sharon Bishop . 2024-10-19
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Came here for my mother's birthday as a big group and had Abby serve us, she was fantastic and cheerful yet professional and fast. We'll be back for sure as the food didn't disappoint and the service was top notch
MrVtecMad . 2024-10-19
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Lovely dine in experience, our server Abby was lovely and polite
alice fieldhouse . 2024-10-19
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Abbey was amazing, friendly helpful and just lovely.
Kylee Smith . 2024-10-15
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My food was so disappointing and was over done.. couldn’t even cut into my flatbread and only had about 3 pieces of halloumi on my skewer
Ellie Griffin . 2024-10-15
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The atmosphere was nice and they had nice Halloween decorations. The food was average. The service was excellent. quite expensive I'd say
e . 2024-10-15
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I popped into the harvester this evening for a quick meal. I recieved lovely service from the manager on shift, Kelly and the main course I ordered tasted amazing. Well done kitchen team. I definitely will return back very soon
scott murfitt . 2024-10-14
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Abby was very efficient and a friendly member of the team whilst serving us
Carina Smith . 2024-10-12
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Food was lovely and the waiter Abi was very helpful :) x
Kaci Smith . 2024-10-12
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Great service from Abbie, thanks
Craig Lees . 2024-10-12
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The food was good and the service really good from abbey.
Daniel Cunningham . 2024-10-12
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Always come to the harvester and Waitress Abby is fantastic. She is very attentive, kind and enthusiastic.
Gigi Boskett . 2024-10-12
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Food was great as was the service. Would recommend
Mark Day . 2024-10-12
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Wow, the revamped menu is amazing. Big shout out to our waitress Abbie and chef Kia.
Steve Jones . 2024-10-10
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Excellent service - Polite, professional, pleasant.
Jack Swift . 2024-10-10
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Hard working team. Some items on main menu not available during our visit.
Steve Smith . 2024-10-09
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My mum and I decided to visit harvester when staying in the travel lodge next door for the night. We were met by a friendly chap at the door who quickly seated us. Our server, Eni then came over and offered us drinks. After giving is a nice amount of time to look at the menu, Eni came back over and took our order. Her customer service skills are absolutely phenomenal. We felt at ease and she made sure our orders were correct. My order came a little after my mums so she gave us some free onion rings. If we are ever in the area again we will be sure to return. Amazing food and even better customer service!
canteralltheway . 2024-10-08
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Harvester has really gone down hill. I paid £19 for a chicken and rib combo and the chicken was tiny, the chips were awful and the corn bread was nothing to write home about. The wife's steak flat bread was tasteless, the steak was ok, but the rest of it was not very appetising, and it had this drizzle of limp salad on it. Certainly not worth the £45 we paid. Even the salad bar has gone down hill, and all the food just looked as if it had been there all day, even though this was 1pm in the afternoon. The food was all just very disappointing given how much we paid for all of it. I was expecting to get full with my combo, and it barely touched the sides. Extremely disappointing and poor. I would have actually preferred to drive the extra few miles and pay the extra money to have a sharing platter at the Hickory's Smokehouse in Quedgeley.
Ginge Goulding . 2024-10-06
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Myself, husband and 2 children had a spur of the moment meal here last week. We booked 10 minutes before the meal, as the place we were going to originally wasn't serving food. We were taken to our seats and greeted by our waitress Eni who told us they had ran out of a couple of items. This didn't bother us we just had something else as it was late in the evening. Our children had so much to choose from it was hard to make there mind up. The waitress Eni was very polite, friendly and efficient, nothing was to much trouble. The salad bar and rolls were still well stocked up even though time was getting on. When our meal arrived it was hot and very tasty and well presented 😋 Our boys couldn't eat it all so we asked for a takeaway box Phoebe from the kitchen gave us one but couldn't find a lid so she took it to the kitchen to clingfilm it. As the boys couldn't eat their pudding the chocolate brownies were wrapped up to take home. Although still quite busy the tables were cleaned and set up for next day, no dirty plates left on tables. Toilets were very clean, and well stocked with the essentials. We had a lovely evening. Thank you Redgrove Harvester we will be back!
Katrina Waine . 2024-09-30
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Salad was lovely really freh great service from. Sandra our waitress lovely meal too
Hazel Webb . 2024-09-30
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Abbie was fantastic right from arrival great service 👍
Gemma Long . 2024-09-28
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A nice reasonably priced meal. Service was excellent only issue missed sauce on steak as soon as Elon our waiter was aware sorted very quickly
ROD TATE . 2024-09-28
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Abbie was a great waitress. Catered to all our needs and very attentive
Victoria Harrison . 2024-09-28
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Abby was lovely and very helpful
stephanie King . 2024-09-28
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Lovely food and excellent service from Abbie who was very polite, attentive and warm.
Beth Colborne . 2024-09-28
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Our first visit whilst travelling through Cheltenham today. Tried out the Smoke House Belly Pork and Corn, (new on the menu) at the Harvester Redgrove. Absolutely delicious and cooked to perfection. Well done chef! Would recommend this to anyone fancying something different. Very welcoming, friendly & helpful staff both in the restaurant and behind the bar. Keep up the great work.
Debbie Mcnaugher . 2024-09-27
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Came in to try the new menu and we was not disappointed. The chefs produced amazing quality of food and the presentation was fantastic. Me and my partner will definitely be returning to the Redgrove. The service from Ethan was quick and efficient and the chefs Kia and Charlie and Joe should be proud with the standard of food they produced.
Emily Keeling . 2024-09-24
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If I could give less than 1 star I would. It takes a lot of effort to write a review, but during a cost of living crisis, it’s not fair to let others waste their money. The service was horrendous and the food only slightly better. We ordered from the Sunday 3 course menu which took a long time to come out (this gets better) and during the second course the waitress spilt almost all the chips over my lap whilst serving and though apologetic (I didn’t really mind) no replacement came and neither were we asked how the food was - It was dry, tasteless and there was no salt available or anyone to ask - despite looking around the restaurant nobody asked if we were ok. The table was sticky and not particularly clean but it was tidy and to add insult to the sticky hands there was no soap in the men’s and the hand dryers were faulty. Then pudding didn’t come for 30 mins after the plates had been collected. So I went and asked, then another 20 mins went by, so I asked again. Then it came out. To be fair to the staff they were clearly under pressure and the order was correct. But the whole experience was chaotic, unfulfilling and expensive for what we got. We went to McDonald’s on the way home.
Tom McTaggart . 2024-09-23
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Service was okay. The breakfast was abit wishy washy, by that I mean abit cold and some aspects were really over done. Didn’t enjoy it for the price. Was an easy place for breakfast from the Leonardo hotel.
Jade Harris . 2024-09-21
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Food cold. Salad dried. No staff anywhere.
Sam Renwick . 2024-09-21
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Waited ages and totally ignored by the staff. You can do better than go here.
Edward Byard . 2024-09-18
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our server Eni was lovely and the food was a 10/10
kaila brown . 2024-09-17
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Ethan was our server , we visited on Halloween weekend he was very friendly and made our visit very enjoyable , will definatley be returning .
Kelly Morrison . 2024-09-15
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A regular go to for a beer and done good pub food when in Cheltenham!!
James Blackmore . 2024-09-15
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No chicken or combos. Food came out cold and cooked poorly. Staff overrun. No refil soft drinks available at machine or bar. Drinks late
Alan . 2024-09-11
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didn't get my full meal, just the chicken and chips no coleslaw or corn which was disappointing - they also forgot my lemonade
Luna . 2024-09-10
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My order arrived. Called harden
AMY . 2024-09-09
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Can’t believe the state of the ladies toilets!! One was out of order, two others had toilet roll in and around toilet. Another had blood on the floor. The only one left that was reasonable had god knows what stuck on the wall. Soap dispenser was empty and only one hand dryer was working. APPALLING! Do they not get checked?
Dawn Bawden . 2024-09-08
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Service very slow. Over a hour to get our food. Steak full of fat, peas like bullets and a handful of chips. For £20 we expect better. The onion rings were dripping fat and not cooked. We told them there was no hand soap in the men's toilet, and still not addressed when we left 2 hours later. I just hope the staff don't use them toilets. Overall experience, very disappointing. The harvester in our city is excellent suits not the brand, its the place.
Denise Mahers . 2024-09-01
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for the third time I did not receive my salad. Once is a mistake, twice is a problem, three time's appears a policy?
Susan . 2024-08-27
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Really friendly atmosphere and welcoming team at the Regrove Harvester. Great service from Scott.
Craig Brookes . 2024-08-27
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This restaurant has rapidly been going downhill for years. We visited today. The staff always says they are short staffed and you wait ages just to be seated. Food is awful either over or undercooked.
Charlotte Timms . 2024-08-25
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Nice. Chilled quiet and lovely staff member Abbie looked after us
Kathy Padfield . 2024-08-24
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Abbie is so lovely and attentive. Makes her guests feel welcomed!
Yasmin Sutton . 2024-08-24
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Good food. Toilets are both clean too. Nice atmosphere because there is aircon plus decoration is industrial, rustic and modern our waitress Abbie has a good customer service. very professional. They all are! 😊 We had a great time in Harvester Redgrove as always! 😊 5 stars for everything. Once again Thank you Abbie for the great hospitality and top service we experienced. 🤩🤩🤩
Sunday Delight . 2024-08-24
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Popped over from the caravan site we are staying at for a quick meal, and were served a meal that was cold, it was a complete mess in there food all over the floor, tables were sticky. We will not return.
Annie White . 2024-08-21
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Big feast after a day exploring Bibury. Scott, Katy & Phoebe were great with their service and cooking. Going to bed festively plump ready for tomorrow's exploring. Thanks very much.
Mark Eames . 2024-08-18
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I feel like this place has been getting worse every time we come in for the last 2 years. Firstly the pasta and potato salad at the salad bar…since it’s changed it’s been getting more comedic. Today it was basically just plain pasta with no sauce! Whoever works in the kitchen clearly can’t cook a steak right, this has happened twice. When we sent it back we got told it would take 20 mins for a new one! Although there were only about 6 tables of customers? In the end my partner and our 2 year old both finished their food whilst I was still waiting for mine. I told the waitress to cancel it as I lost my appetite and my little one was getting bored. Crap experience to say the least. Just as I didn’t think it could get any worse… she comes back with a £50 bill, including an OVER CHARGE on the steak meal that I did not have! You couldn’t make this up honestly. And to top it off she says “I didn’t know if you wanted me to take it off” well… I didn’t eat it did I, so why should I be paying for it? The waitress was lovely in general, but could tell she was a little nervous as even she was shook at the state of my steak. I ordered medium-well and received near enough rare / medium rare!! The manager was hesitant about taking anymore money off as compensation for the really awful experience. The young waitress kept apologising, yet the manager said nothing. Then he walked off, and logged out of the till so then the waitress had to chase him down for his till key! Absolute shambles. Sort your food out and your kitchen staff. It’s sad as we’ve been coming to harvester for 10 years, after many disappointing experiences… today was our final one.
Natalia W . 2024-08-16
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We went on a Friday evening. The restaurant was very full and consequently the food took a long time to arrive. Also the salad bar was empty and took a long time to be replenished.What was worse, we were served sweetcorn that was still frozen. This was far from satisfactory. Standards in the kitchen were not good. Will not go again!
Stephen Sharpe . 2024-08-15
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Excellent thank you Eni very helpful and polite and friendly
charlotterose R . 2024-08-15
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Ethan was extremely helpful! Nothing is ever an issue and if we have a query about what is best for us, he will always find a solution. He is so polite, even when you could they were busy and short staffed, but you wouldn’t know this from the service we received! Thank you so much and a little gift for him I think would be well deserved ☺️☺️
mckish1993 . 2024-08-15
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Eni was great waitress thank you
Matt Jenkins . 2024-08-15
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Service was great from Eni. Food good but not 5 star
andy k . 2024-08-15
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Food came out cold.was taken back .chef refused to recook.waitress was very upset on letting us down.
Bryan Downton . 2024-08-15
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Lovely food, the free unlimited salad is lovely. Quite busy but the waitresses were so helpful and got everything out as soon as possible. Nikki was absolutely brilliant.
Amelia Shurmer . 2024-08-14
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We dropped in ad hoc this evening to eat our tea. We were so pleased when they had a table. We had a lovely meal, our waitress Eni was brilliant - so efficient and friendly. She did a great job of looking after us throughout and went above and beyond. We had everything we needed thanks to Eni and she works so hard. We often eat at the harvester in Cheltenham as they are family friendly and the food is great!
Joanne Twinning . 2024-08-13
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Let down by food quality which is a shame. Chicken was good but two of the three meals were disappointing. Sweetcorn was literally mush (it must be left in boiling water all day) and when replaced was replaced with exactly same issue. Scampi was soggy which is clearly not good. Service was good and staff were very apologetic. Just need to improve what comes out of the kitchen!
Preston Farokh . 2024-08-06
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Very welcoming atmosphere all the time we are there! Food tastes amazing the salad bar is a bonus while you wait for your main! Our waiter Abbie was amazing as always! Thank you team
Éva Ignácz . 2024-08-03
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thanks, Abbie, for the great service today. Always ensuring we were all happy and greeted us with a smile.
Claire Mann . 2024-08-03
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Second time I’ve been to Harvester Cheltenham and all I can say is this is the best service I have received. Abi was super friendly, very welcoming and most importantly didn’t keep asking if everything was okay with the food when we had our mouths full!
Chelsea Searle . 2024-08-03
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Aniko was excellent, very friendly
David Sawyer . 2024-08-03
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Good service, lovely meal! Would recommend!
Peter Byczok . 2024-08-03
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We often visit the Harvester Redgrove as its affordable the food is always lovely and the service is always 5* especially our regular waitress Abi, she always goes all out to ensure we're happy and everything is perfect! She makes such an effort with my little boy and makes us feel so welcome and valued each time we're seated with her!
Chelsea Jay . 2024-08-03
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Abbie was amazing, service was fantastic with a smile and nothing was too much trouble.
Louise McShane . 2024-08-03
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We were served by Abbie white and she made our visit the best it could be. Abbie was very attentive and the food was lovely too.
Tamsin Maggs . 2024-08-03
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Abbie was great and service with a smile
Tim Smith . 2024-08-03
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Babies was exceptional Amazing waitress very friendly
June Matthews . 2024-08-03
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Friendly staff and tasty food. We were served by Ellie who was very attentive.
Caroline Stewart . 2024-08-03
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Abbie was our server and couldn’t do enough for us! Brilliant service, lovely food, couldn’t be happier with our experience. Thanks so much!
Jodie Brown . 2024-08-02
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Despite being early in the evening, just gone 5, it was relatively busy. However, despite not booking, we were able to get a table. Our waitress was very friendly, polite and attentive. However, in general, the food was disappointing. The tomato and cheese quiche just looked very sad (despite the happy face on it) and was meh in both presentation and taste. The fish and chips were deemed very good but why do you serve the fish on the chips? It's annoying having to take the fish off the chips to ensure proper salt and vinegar coverage on the chips! The halloumi salad was okay but overpriced for what is essentially a lot of lettuce, tomatoes and cucumber served with an over the top amount of chillies. The salad bar was not looked after well with food bits everywhere (see photos). Alongside the above, though the toilets were clean there was a serious lack of soap in the dispensers and only one free standing liquid soap bottle. In summary, it just does not compare to the food, service or atmosphere at their Swindon branch.
C KM . 2024-08-01
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There was no Salad in the bag. Food was cold. Chips undercooked. Tbsp of mushy peas how do I know this i used one to get out of pot. Fish, I would of called it batter and way overcooked. Was defiantly not worth the money and I dont class it as cheap!
Tracy . 2024-07-31
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Lovely waitress really well mannerd be back again real soon
kiki hatton . 2024-07-30
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Abbie is a legend! She was really friendly and helpful and the service was amazing, as was the food.
Robert Pegg . 2024-07-30
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Met up with friends and had a great night, all our food was well cooked and presented and the puds brill, Ethan was very attentive even though he was rushed off his feet, and very helpful when our voucher wouldn’t work. We will be back
Janet Painting . 2024-07-25
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First time here, very disappointed. Was told to sit in the bar area due to staff issues when the restaurant wasn't even busy. There was loads of tables available. The manager on shift em? She was running around don't know why as it was dead. I questioned a staff member about sitting in the restaurant as we saw there was only 2 bookings on the booking system when we walked in and it was available to sit in the restaurant . If 4 members of staff can't handle about 15 tables they need training . We work in another restaurant which is much busier and 1 person could handle that. Won't be coming again. Awful . We left and went somewhere else in the end .
Kimberly Bird . 2024-07-25
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Went to harvester today and the service was excellent as I was on my own Kelly the manager made sure my visit was a pleasant one 😀 will visit again
Alan Randell . 2024-07-19
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Top 5 worst restaurant experience I've had.
Vidar Grønbeck . 2024-07-19
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Food is always good here, but it is worth noting it can sometimes be very busy, even mid week, particularly in the school holidays. Food is usually available, but occasionally there can be stock issues, as with anywhere at present. However, the food served is always freshly prepared and very good. Asking for a medium rare steak here gives you one, not one over medium as some places do, for example. Staff are always very friendly too, making this well worth a visit if you're in the area.
Darkhorse Winterwolf (DH) . 2024-07-17
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Kelly was very welcoming and her customer service was exemplary. Very accommodating, lovely banter and with an infectious laugh. An absolute pleasure to meet. Will definitely be back.
Mark Potton . 2024-07-17
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Had a meal here tonight Kelly was exceptional friendly helpful and went above and beyond to make the experience the best she could Thankyou very much
Jamie Ord . 2024-07-17
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Kelly was incredible! Really attentive and polite. Her service was the best I have had in a long time. 10/10 will be returning soon!
Roxanne Howard-Allen . 2024-07-16
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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