Based on 10 opinions finded in 1 websites
Based on 10 opinions finded in 1 websites
Nº 415 in 545 in Cheltenham
Opinions
Used the hotel bar. It's not cheap, it's a hotel!! But good service, nice atmosphere.
richandjulie A . 2024-09-04
MORE AT Google
Great atmosphere servers are all very nice and kind decorated very well the food was amazing highly recommended the soup it was fantastic they are very good at getting the food out fast and super atmosphere
Romin Tehrani . 2024-01-01
MORE AT Google
Inspected the hotel for a forthcoming special birthday party. Great environment and friendly staff
Gordon King . 2023-01-06
MORE AT Google
We ordered the chicken liver parfait as a starter and the bread came with mould on it which was acknowledged by the waiter so we left the restaurant
Alexy D'hulst . 2022-11-26
MORE AT Google
Served me mouldy bread. I was sick tonight. Staff claimed the mould was a fibre from from a cloth. I asked for the waitress to bring me the cloth and it was a white dishcloth. The mould was a green spore. When I asked for the bread so it could be independently tested they brought me a different piece of bread. Waiter acknowledged he picked up wrong bit. Manager super anxious and defensive about the whole situation and wanted me off restaurant floor. Mistakes happen but how they handled it was a problem and is concerning. Manager did not want me discussing it with waiter and shut me down at every opportunity. Eat at your peril and best of luck if there’s a problem
ed reed . 2022-11-25
MORE AT Google
Always guaranteed a lovely meal here with nice friendly service.
Alien Ronnie . 2022-10-10
MORE AT Google
There for a lit Fest talk on fashion. Prosecco offered...... disgusting, but not Du Vin fault. However, those who arrived early were guided downstairs but the nibbles were only available upstairs...nothing downstairs. Very badly organised and service at the upstairs bar was one young girl who was pathetically slow and didn't seem to know what she was doing... usually happy with Du Vin, not today and have a feeling this is the future.
Aileen Ronaldson . 2022-10-07
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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375 Opinions
If I could score zero I would. To the patronisingly unmotivated member of staff who I believe might identify as a manager which makes this feedback even more amusing. I suggest potentially reevaluating your attitude before walking into your place of work. Or alternatively potentially a career choice if serving drinks makes you that unhappy at 07:00. Especially when in a customer service role after taking the money for a drink you turn out you can then not provide? Also, don’t act surprised and hard done by when you receive a response as sharp as the one that you gave. Training all round required.
120 Opinions
Ordered as a takeaway a few times now, we always get the flame mixed special for £19.99. Amazing value and really tasty meat, comes with pittas and salad, such good portion sizes too! Friendly staff when we have gone to collect but also quick delivery when we’ve ordered it to our home. Great value for money overall and great place for a Kebab takeaway!
147 Opinions
The best pizza by far. Still tastes as good as I remember from 20 years ago!
1508 Opinions
The negative comments always seem to come from those who have received a delivery. Perhaps if you got off your overweight arses, and actually went to the premises, you'd experience a very satisfactory meal like I have.
282 Opinions
The most amazing Sunday lunch my new favourite place , fun lively place with great food and fantastic service . So pretty in the autumn sun