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3.6

Based on 14 opinions finded in 1 websites

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Nº 421 in 545 in Cheltenham

Score
OpinionsNoteGoogle143.6

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Lovely dinner last night. We started with drinks at the bar upstairs and followed by a 3 course dinner in the bistro. Great food, attentive and prompt service from friendly staff. We will visit again 👍🏻

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Jan van Egmond . 2025-03-23

MORE AT Google

Main course and wine was really good when it arrived. Service was very slow (circa 3 hours for 2 courses) and dessert okay- apple tarte tatin had melted Brie on top? Wasn’t mentioned or explained so quite confusing on the senses. Overall okay but won’t return when there is so much choice of high quality restaurants in Cheltenham.

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Ellie . 2025-02-14

MORE AT Google

The food, when it finally arrived was lovely. Sadly, the service was woefully slow, an hour's wait between starters and mains, and it didn't seem particularly busy. The staff were nice enough, but everything was slow. Wouldn't go back, when there is so much choice locally.

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Robin Owen . 2024-12-01

MORE AT Google

Fantastic food and service. Really recommend the Daube of Beef

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Lauren Geary . 2024-11-24

MORE AT Google

Used the hotel bar. It's not cheap, it's a hotel!! But good service, nice atmosphere.

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richandjulie A . 2024-09-04

MORE AT Google

Great atmosphere servers are all very nice and kind decorated very well the food was amazing highly recommended the soup it was fantastic they are very good at getting the food out fast and super atmosphere

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Romin Tehrani . 2024-01-01

MORE AT Google

Inspected the hotel for a forthcoming special birthday party. Great environment and friendly staff

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Gordon King . 2023-01-06

MORE AT Google

We ordered the chicken liver parfait as a starter and the bread came with mould on it which was acknowledged by the waiter so we left the restaurant

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Alexy D'hulst . 2022-11-26

MORE AT Google

Served me mouldy bread. I was sick tonight. Staff claimed the mould was a fibre from from a cloth. I asked for the waitress to bring me the cloth and it was a white dishcloth. The mould was a green spore. When I asked for the bread so it could be independently tested they brought me a different piece of bread. Waiter acknowledged he picked up wrong bit. Manager super anxious and defensive about the whole situation and wanted me off restaurant floor. Mistakes happen but how they handled it was a problem and is concerning. Manager did not want me discussing it with waiter and shut me down at every opportunity. Eat at your peril and best of luck if there’s a problem

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ed reed . 2022-11-25

MORE AT Google

Always guaranteed a lovely meal here with nice friendly service.

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Alien Ronnie . 2022-10-10

MORE AT Google

There for a lit Fest talk on fashion. Prosecco offered...... disgusting, but not Du Vin fault. However, those who arrived early were guided downstairs but the nibbles were only available upstairs...nothing downstairs. Very badly organised and service at the upstairs bar was one young girl who was pathetically slow and didn't seem to know what she was doing... usually happy with Du Vin, not today and have a feeling this is the future.

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Aileen Ronaldson . 2022-10-07

MORE AT Google

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