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4.0

Based on 65 opinions finded in 1 websites

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Nº 462 in 983 in Ealing

Nº 11 of 18 Japanese in Ealing

CUSTOMERS TALK ABOUT DISHES WITH..ramenchickensushi
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OpinionsNoteTripAdvisor654.0

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The ordering and delivery side of this were absolutely fine, but the quality of the sushi was bad... and given the name of the place has the word "sushi" in it, you might have a reasonable expectation that the sushi should be good, as well as the ramen. From my experience, the grains of rice were pretty much indistinguishable from each other, becoming pretty much a homogenous mush, and the seaweed was chewy. The size of the portions of fish seemed normal. Size-wise, the nigiri rice beds (whatever they're called) seemed too small.

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AnyNameWillDo123456 . 2021-04-24

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Tiny sushi dish was £14. Was barely a starter size. Vegetarian ramen was full of fish eggs? Disgusting

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Julia M . 2021-04-05

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I ordered from their website what was a fairly expensive meal for two (nearly 50 pound), which had an estimated delivery of 45 mins. I received an email saying that the delivery would take 10 mins longer, which I thought was reasonable, as I was given notice. After one hour, I called to enquire about my order they said that the order had left the kitchen 5 mins before my call. The restaurant is a very short walk to mine (5 mins) so I was very surprised that 30 mins later my order still did not arrive. I called again, and after they asked me again about the postcode (not my name or order number), they said that it had left the kitchen 10 mins ago (which didn’t make sense) or that maybe the driver was delivering many orders at the same time but when I mentioned I lived very close they said that probably my order had been misplaced and that they would call me back. TWO hours after I placed the order they call me to say that the delivery man apparently came to my house and I refused the order. The address I entered was correct and it was clearly a mistake by the driver (though I am not sure the person on the phone believed me!!). My husband had to eventually go to the restaurant and pick up the order, the food had gone completely cold, and there was no offer of compensation or even to reheat the food... I used to like this place and even if the food is a bit pricy (when fresh/warm), it is nice, but the service this time was so poor that I don’t think I will be ordering again.

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AMo . 2021-03-15

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I recently ordered from here and cannot wait to order again soon! The only thing I wouldn't order again was the fried tofu as it was a little oily. But the noodles and sushi were delicious! Would recommend.

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Muntsy . 2021-01-30

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Tuve el placer de comer la peor comida japonesa de la historia a través de Uber Eats. ¡Pedí un katsu de pollo que tenía arroz y pollo crujientes secos y un poco de ramen que estoy convencido que estaba hecho con fideos de olla! Con la comida que pedí, está claro que estos chicos no tienen control de calidad ni se preocupan por la comida que sirven a los clientes. Mi humilde consejo es que evites a estos tipos a TODAS los costos y si realmente quieres un poco de buena comida japonesa, ¡ve al Hare & Tortoise cercano! ¡Sorprendentemente malo y caro!

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mrnw10 . 2020-08-19

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Hiddem gem. Unpretentious. If you want amazing sushi and the rest head here. Everywhere else in London does not compare.

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Alesii E . 2020-03-08

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We ordered via Uber Eats as a gamble, and were very pleasantly surprised. The main courses (chicken teriyaki and chicken pad thai) were excellent and good sized portions. £5.10 for a single, slightly limp hirata bun, however was disappointing, and the miso soup was tiny. Tasty, but a little pricey for the meager side dishes.

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DeborahK1642 . 2020-02-26

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Loved the fresh sushi and food we ate. Lovely little restaurant tucked away from busy Ealing street.

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P2231EXashr . 2020-02-21

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Best sushi I've ever had!!!! Definitely a new twist to sushi by frying it, the taste is just phenomenal. Even after eating countless ramen throughout the day, I had to have a taste from Haru sushi and it was just perfect. Get your sushi from here, worth the MONEY! I honestly could eat it 24/7, no kidding.

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lolli p . 2020-02-21

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The sushi was absolutely delicious. We ended up ordering food to take away, but restaurant looks small and cosy. Was not too keen on the hot food, it was average- we go a katsu, seafood ramen and pad thai. Would highly recommend for the sushi and will be returning in the near future!

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missjuanitabanana . 2019-08-21

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First of all. I recommand this restaurant is small and cozy. Staff are really friendly and polite. The food is amaizing Been here 5 times and every time i ordered something different to try their menu, and i can say everytime the food was great and fresh. I always ask for spicy food and they cook it as i want. Perfect touch. Give it a try you will like it.

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Alexandra N . 2019-04-26

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We had our lunch here and it was very quiet. The waitress was very helpful and informative. Very tasty fresh ramen😋

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Sadaf2015 . 2019-02-13

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Great ambience and excellent food .. Tried many ramen places in london this one was easily the best one .. Definitely visiting again soon !!!!

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sgrg07 . 2019-01-28

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One of the best ramen house around, broth was so good 😋 volcano roll and peri peri ramen are MUST for spicy lovers.

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Punsudhir . 2019-01-27

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Just ordered some Spicy Tuna Hosomaki and the Tuna was definitely off. I worked in a sushi restaurant for 9 years so I like to think I know when fish isn’t right. What a shame. Been here twice and not going again.

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Brett G . 2018-12-28

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I actually visited Haru Xpress across the street from West Ealing station. I was very impressed with the quality of the food. I recommend the ramen and dumplings, both gorgeous for lunch.

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Adil M . 2018-08-17

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We were looking for a relaxed place for a casual dinner - Haru Hell's Kitchen totally delivered. We chose to sit and the bar and were well looked after by the wonderful bartender. We shared a bottle of champagne, sushi for two and the California...

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clarissamapson . 2018-06-16

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Lovely little Ramen and sushi bar in West Ealing. I had a Tori Kara Age hirata bun and Kamo ramen and was really impressed - fresh, hot and tasty! Tonkotsu broth was fantastic. Waitress was lovely and it was reasonably priced! Fantastic local place, will...

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peppyc2016 . 2018-06-08

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I love ramen... but not any ramen! If you like ramen, then this peri-peri ramen is probably rated as a 6.5/7ish . To compare that, I think that shoryo ramen (london) is probably a 9/9.5 (I'm reserve my 10 for Kanada-Ya), and Wagamama is probably...

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JoaoTRM . 2018-04-15

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We come here all the time, it's one of our favourite local restaurants. It's so reasonably priced and everything we have tried has been delicious. Particularly recommend the age dashi tofu and salt & pepper squid! And of course the ramen is incredibly tasty. If...

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Izzie D . 2018-03-25

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The sushi was tasteless and didn't seem fresh. When we requested a refund they were surprisingly rude and only gave us half back.

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Josh_and_Kate_abroad . 2018-03-11

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Ordered chicken wings which had no chicken on them, the squid was really fishy and dry. The pad Thai tasted sugary and weird and the Thai green chicken curry had no vegetables, a few hard potatoes and really stringy inedible chicken. Would not recommend!!!

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lugmullan . 2018-02-18

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We went with young children and were very well catered for. The children all ate well - which is a god send when attempting to eat out!! The sushi was fresh and the ramen was the best I've ever had. The service was efficient and...

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ladeek2016 . 2018-02-18

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They specialise in Ramen so stick to that! For a change I ordered pad thai and could not believe my senses. The dish was dark brown, full of acidic sauce, very salty and smelled of chemicals. I returned the dish. The service was nice and...

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kaskas1974 . 2018-01-06

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Have been coming here every time I come to London. One of my favourite places in Ealing. Have been here many times with friends and family and now second time solo. I can never get enough of their lovely meals.

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samsoniks . 2017-11-09

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Small quaint restaurant tucked away off West Ealing Broadway. I visited about 2.30pm so maybe missed the lunchtime rush because it was very quiet. Order was taken by a friendly and efficient Eastern European waitress. Warm and relaxed ambiance in this place. I ordered a...

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the_musafir . 2017-11-07

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Visited as we needed a treat. Dragon roll and ramens were wonderful as always. Service was great. As usual, we had to take home a ramen for those who missed the trip to Haru. Hope to visit again soon.

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peacefullife . 2017-10-28

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I've been to this restaurant several times and have never been disappointed! They have a great choice of food from sushi to curry. The staff is very friendly and helpful and the food is to die for. We went there with friends, with family or...

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916clo_ . 2017-09-16

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I spent all day thinking of the ramen I was to eat this evening. We have visited Haru several times throughout the year and have never been disappointed. Tonight was no exception. Sushi and ramen were perfect. Service amazing even though the restaurant was very...

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peacefullife . 2017-09-08

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I went on a quiet Thursday evening around 19:00 and the place was very quiet. I can't understand why as the food was perfect! I had vegetable tempura (lovely light batter) and then pork ramen - along with some plum wine recommended by the waitress....

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Caroline E . 2017-07-20

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We come to Haru all the time, it's our local and we are very happy to have it so close. We love the food, such a huge range of options to choose from, with amazing starters too. Very well priced with great service also. Both...

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Hungrylady100 . 2017-07-09

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The kids loved the sushi. Then they wolfed down the ramen and curry and rice. Not fine dining but a hit nevertheless.

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Norfolk20 . 2017-07-05

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Although I thought that I didn't like Japanese food this restaurant proved me quite wrong. The mixed sushi plate was delicious and the soft shelled crab tempura excellent. We followed that with a ramen, a Singapore noodle dish and chicken katsu (with teryaki sauce) and...

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jacqui s . 2017-05-08

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The menu has a large choice of dishes and the food didn't disappoint me, very fresh and tasty. I had salmon and tuna sushi, and Teriyaki salmon. All very good, maybe the rice in the last one was a little too much. Very quiet even...

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Tano984 . 2017-04-21

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If I could eat here every day I would. The food is really delicious, and the staff are super friendly. Everything I have eaten here has been great, however, I highly recommend the Tempura Prawns, Haru's Dirty Ramen, and the Matcha Green Tea Brownie is...

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110emilyk . 2017-04-13

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Came with a regular who always spoke highly of food and experience. I was unfortunately disappointed by the loud dance music and friends/ staff ( with the night off) playing loud computer games and excessive phone noise. My friend embarrassed by her recommendation promises me...

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katebK5266QN . 2017-03-15

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Authentic and reminds me of real Japanese in Asia. We had the Age Dashi Tofu, which was so lovely we even had seconds... The ramen was a bit out of proportion soup and noodle-wise as there wasn't nearly enough soup to go with all the...

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hungrymaomao . 2017-03-02

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The prices reasonable, the food tasty and the atmosphere cosy 👍 Our only complaint is that we'd like more soup in our ramen. The fried tofu was deliciously moreish. The contrasting texture of the crispy batter and silken tofu was just mmm... mmm... mmm. The...

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Toffeee . 2017-03-01

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Just round the corner from Holiday Inn Express, was quiet which was good for a business dinner, got attentive service. Food and drink were excellent and very good value. Recommended !

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stigH9009ET . 2017-02-01

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The choice of food on the menu was excellent and the food didn't disappoint. Very fresh and tasty I had the chilli squid followed by a delicious dish of chicken yaki soba noodles. The only thing that let this small place down was the slowness...

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Ajb1207 . 2017-01-22

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We were a couple having an early dinner on the run up to Christmas. Food was excellent value and good quality - tasting as close to authentic japanese cuisine as we've had anywhere in Europe.The chilli squid was a nice dish too and enjoyed the...

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grassieda . 2016-12-21

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This is the 2nd time I am ordering a takeaway from this restaurant and on both occasion had to wait over an hour for delivery when quoted 45min. I choose this restaurant based on the reviews but shouldn't have. On both occasions no apologies were...

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alexg031 . 2016-12-16

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I literally can't fault this place. It's cute, the waitress was lovely, the food was delicious. I will be going back.

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Foodiecj . 2016-12-07

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We enjoyed our meal here very much. We were the only people in the restaurant, so we were a little unsure, but it turns out they seem to do more carry out and delivery than dine in during the week. There were lots of deliveries...

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greenwalleye . 2016-11-28

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Haru does the closest thing we get to proper Japanese ramen, and the sushi is good too. Friendly staff, calm and peaceful restaurant. Highly recommended.

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djjpack . 2016-10-22

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I have ordered my food for delivery at 19:38 and was told that delivery will be within an hour. I have waited for more than 1 hour 30 minutes for my delivery order and I am still waiting. Tried calling them 40 times and no...

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bkwh . 2016-10-08

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I have only ordered takeaway- I normally get only sushi rolls and gyoza but every item was so good! Will have to try eating with friends one day!

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spleencakes . 2016-09-24

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Hidden pearl in this little side street. Very friendly staff. Sashimi cut according to weight per slice standards and served on ice. Perfect sushi. Impressed by the quality of the ramen, also their miso soup is not to salty (which I normally always struggle with)....

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amiroutch . 2016-09-21

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Their food is absolutely tasty and the staff were super friendly. It was refreshing and just makes you want more

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JustinCK . 2016-09-17

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Always loved having ramen in an authentic japanese restaurant and this place didn't disappoint. Have added it to my favourite list of ramen along with Tonkotsu, Shoryu and Bone daddies in central. Would still prefer those places but considering i live too far from them,this...

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gailb575 . 2016-09-12

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Just looking for a nearby ramen place near Hounslow and stumble upon this place. Really nice relaxing atmosphere. Staff were very friendly and accommodating. Food was excellent and loved the dirty ramen and tonkotsu. Highly recommend a visit. Will definitely be a place to return...

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ianbF4601KX . 2016-09-12

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Proper quality treat at reasonable prices. The spicy wings starter surprised me in size and taste was mighty taste bud melting. Loved it.

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Jakub K . 2016-08-19

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We visited this restaurant on Thurdays 11th August, we had been out for a day in London and was looking for something to eat, it was late in the evening so we only wanted something light. I had seen this restaurant on my way to...

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Douglas H . 2016-08-13

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I ordered two portions of vegetable tempura and some Maguro Tataki sashimi for home delivery. The tempura portions were small and very poorly cooked, and the sashimi was tasteless. Considering the competition in this cuisine and this area theyv are going to have up their...

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Ol R . 2016-07-30

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The food is really good. tori gyoza, obi gyoza, ramen, chicken teriyaki and thai green chicken are my fav dishes. i normally take away from here and the food is good.

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52glennm . 2016-07-12

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Ebi & Tori Gyoza were freshly made and delicious. Peri Peri Ramen Noodles was excellent and also freshly prepared. Highly recommended. We will definitely be back.

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CraigM885 . 2016-07-05

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I am no expert of Japanese food (apart from the ‘usual’ Sushi dishes). We wanted to try this restaurant for lunch – instead of going to other local places. We ordered two Tempura dishes and some fish. It was all very good. Service (as per...

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Max691p . 2016-06-04

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