Hartwood Hall Hotel Restaurant in Chorley

Hartwood Hall is 'ok' if you are stuck for somewhere. We stayed on a Sunday evening and by 6pm all the Sunday roast menu was unavailable, along with a number of other side & main dishes. Tables in the pub area had plates and glasses left on them for well over an hour and it was not busy. No issues with the food we ordered, and it arrived quickly. The room was boiling hot even though the radiator was off, bed rock hard and uncomfy, shower woeful dribble but all fairly clean. TV remote very dirty/dusty between the buttons so needed a wet-wipe. Breakfast was ok, apart from drinks glasses being dirty and stuck face down to a small wooded tray; plus the cleaner was hoovering throughout the pub as the hotel guests ate breakfast. Should be done before or after breakfast. Pub staff are all friendly and helpful.

Katsu is amazing as always enjoy everytime we come in, never change. Staff amazing as always! See you again soon. Love the new dog friendly station

We have been today for my mum's 90th Birthday surprise meal. I can't thank the staff enough, they went out of their way to make to it a very special occasion, nothing was to much trouble . The food was very good and everyone in our party said how much they had really enjoyed it. It was lovely that they let us bring balloons and decorate the table. My mum was just over the moon and it really made her day. Thank you from the bottom of my heart. We will definitely be back.

We ended up here by chance as the pub we went to for dinner didn't have several items available. What a pleasant experience, I'm so glad we went! How refreshing to go into a pub that doesn't gave those horrible dirty carpets. It looks lovely inside and the service was amazing! The lady who first served us had a smile througout and the patience of a saint answering my questions about a couple of food items. The other servers were extremely polite as well. The food was gorgeous, the dessert amazing. We'll definitely be going back soon. I totally recommend it.

Come out with work and residents last minute.. Great food ! Very affordable ! Served by Arron who's service was brilliant and very welcoming. Extremely lovely gentleman ❤️

Lovely restaurant, excellent food, and very welcoming and friendly staff - Morgan, Ben and Liam looked after us wonderfully, all three of them are a credit to the restaurant, and the service they provided is enough reason for us to become returning customers - that, and the food was lovely too! We’ll be back here again soon that’s for sure

Absolutely fabulous. Everything was great about our experience here. We were greeted with a lovely friendly welcome at the door and from entry to exit we were made to feel very welcome. The food, service, and staff were all top notch. The place looked really nice too. I I would definitely recommend this place to anyone. I came with my partner. We both had the chicken fajitas, my partner added chips, and I added katsu fries and corn on the cob. It was so lovely to get the crowd with good sized portions of the accompaniments. I cannot fault a thing. We were served by Niamh and she is a credit to the place. Thank you for a lovely meal.

OK I admit I was Suprised at how much I enjoyed my meal here and the guy serving us think his name was Aaron where did they get him from he was fantastic not just serving us but with everyone even an awkward couple who wanted him too basically pick for them off the menu what they were eating. All the staff should be commended in fact for how they worked together Oh yes the meal was delicious I've been to a few upmarket restaurants that could do with lessons from the Hartwood

We arrived at 9.30am to be told they were fully booked for breakfast. There was one table taken. I'm sorry but why turn away business when the tables in the bar were not being used! The lady on reception was less than friendly too.. very disappointing.

We have just had a super lovely meal at Hartwood Hall, spare of the moment decision, we booked an hour before we arrived. We arrived and the table was ready for us, Joe was the young lad who looked after us and he was really really nice, so attentive and polite. The food was unbelievable!! So good! My little 2 year old had a children’s meal - cheese and tomato pizza, chips and beans and he wolfed it down, he’s a fussy eater normally but he loved it! Top marks to the chef!! We will definitely be back again and wouldn’t hesitate to recommend! It’s so comfortable and spacious as well! They could fit more tables in but they don’t they have kept it nice and spacious! Very happy with our visit tonight Thanks all x

Very highly recommended. We visit regularly and it's always excellent service and food. Lovely decor and nice quiet atmosphere. The chef is first class as the food is always excellent, which is why we keep coming back.

Disappointed as there was no roast beef unless we waited for it to be cooked Cauliflower cheese was cold Frozen chips were served The remainder was OK Gammon was nice

Great Evening meal with family. Service was good. Food was great too. Nice place to eat and relax and a lovely atmosphere in Chorley.

The best pub lunch my family have had in a very long time. One look at me and you'd know that I enjoy my grub. This was quite simply 5 Star, A1, tastey food.

The service and the food was excellent, also the waiter was very accommodating(Morgan)and pleasant. Will no doubt return. Midweek me

We go to the Hartwood regularly for breakfast or lunch and sometimes dinner. It is always very clean with really excellent staff and service. The quality of the food is good and in general is good value for money. Only once did we have a problem and it was sorted without any fuss very quickly. Highly recommend!

Lovely food especially the vegetarian options, service a little on the slow side but did not spoil our enjoyment and was always polite.

Booked a table about 5 weeks ago for 6 at Hartwood Hall, for Thursday 21st Dec. Got a email 2 weeks ago to say the table was cancelled. So I thought must be a blip at their end, so booked it again, then tonight received another email 2 hours before we go out for our family meal to say that the table has been cancelled AGAIN, and not by me. So I rang Hartwood Hall at 3.30pm, and had to leave a message. Surprise surprise no one came back to me. Not recommended. You have lost our trade and won’t be recommending you in the future to friends and Family!!

Pre-booked Xmas lunch yesterday and after going last year and having lunch there many times during the year was very disappointed. Designated a table which should have been for two not four, starter was fine, main course, turkey fine, potatoes definitely not roasted, carrots, turnips and sprouts undercooked, broccoli and peas fine, cranberry sauce had to be requested. Desert two fine, two spiced berry crumbles came as apple crumble which would not have been ordered and was not not on the menu. Many diners were not having the Xmas menu so why were we sat at a table for two? After looking forward to a lovely experience were complete let down!!!

Excellent pub lunch 5 ⭐️ Turkey Christmas Dinner was awesome. Been out with wife and baby. Such a lovely place to have lunch and dinner. Atmosphere was great. Sue is an amazing waitress, lovely person, she was so welcoming to us. The host was great too. Special recommendation for the chicken sharers

Part of the Greene King group which we have been to before for lunch and dinner. Menu is a little different here and a little more expensive. The nachos were just ok not really a lot of them ! Burger brilliant chargrilled sandwich excellent . The gent who served us was good however that couldn’t be said about the others … disinterested would be the word I’d use.

Came for a quick meal after the fireworks. Nice venue with good outside space. Food is simple pub food. I had the chicken skewers which were nice and my partner had the mixed grill (he said the chicken was a little dry but the rest was fine). Good place to come in for a bite to eat or lunch

I highly recommend this place to everybody. The customer service was amazing (shoutout to Joe, Morgan, Tara, Aaron, Sam and Bobby). The food was gorgeous, I will definitely be returning.

we came for a Sunday roast as it was local i ordered squid for starter it came not even crispy but soggy and very chewy! for main i ordered a turkey roast and the others ordered beef it came cold with the tiniest portion for what we paid it was not worth it! the roast potatoes were barely cooked not even the slightest crisp very small amount of gravy aswell as little to know veg and a very small sized portion. customer service by a few of the staff was not the best the atmosphere was very poor aswell as one staff member was particularly rude! will not be coming back here again and we will stick to our usual place

Loved nipping here for a drink - nice little pub, not too overpriced, friendly staff, not too sticky tables. That was until they served the saddest looking Prosecco. It was literally half a glass!! I would of been embarrassed to hand that over after charging someone 😂🤣 Not sure why the measly measure was severed in a pint sized champagne glass. And why stop selling the mini bottles and going to measures on Prosecco. Who does that? Savages, do that!!!! The positive, the peroni was good, no complaints there, spot on! The pic is the actual serving, no sips taken. Stick to wine, pints or bottles until they pull their Prosecco cork out the clouds!

Lovely place, nice bright & airy, lovely staff, food was nice although the mixd grill was quite expensive for what you got, we’ve had better portion sizes elsewhere that was my only quibble !!

Amazing level of proficiency and customer service from Arron. His ability to guide us through the menu, prices, deals and remember our complicated order without even using a note pad spoke to his abilities. Making us feel that no question or request was too great. Fantastic experience, even better service.

We had a very enjoyable dinner here. It was quite quiet considering it was bank holiday Monday. The food was very good, two salmon, one well cooked rare steak and a Hunters chicken. The trio of sharing desserts was delicious, would definitely have again. If we could fault anything it world be that the potatoes were not really roast ones, more boiled, as on menu. The staff were friendly and helpful but needed a little prompting to provide cutlery with dessert.

Part of Greene King group, was expecting the usual offers & nightly specials but this branch didn't do these. OK, we stayed with expectation of being a better quality meal, unfortunately I was disappointed. Steak sandwich lacking, had to check what it was supposed to include as no sign of cheese & very little red onion or steak , cold gravy & when heated unpleasant. Nachos looked nice as was the ultimate burger & apple crumble, maybe i just ordered wrong but for £11 /£12 was expecting more Lots of staff but not one asked how was the meal, staff young so didn't feel able to raise. Nice decor & got the impression its trying to be gastro pub but missed the mark.

Family meal for 24 was great! Meals good and hot and served promptly. Service was excellent. Definitely recommended 👌

What a difference to my last experience at this restaurant! After I spoke to the manager regarding my last experience I was kindly offered a free meal for myself and the friend that I visited with; however we did not want to arrive when they were expecting us and chose to visit anonymously to give an unbiased review. They must have listened to what we said, or we really did catch them on a very bad day last time because things couldn’t have been better this time around. We were greeted at the door and seated appropriately ( we had my friends grandchild with us and we were seated where there was room for a highchair.) Every member of staff was polite and helpful and interacted with us all, including the child. Food was fresh, very tasty and nicely presented. I thoroughly recommend the crispy squid in a salt & pepper coating, with sweet & spicy chilli sauce, perfectly cooked and a starter I will definitely be repeating. We both had the basic char grilled burger with extra bacon and and cheese which was lovely; although a neighbouring table had chicken fajitas which were served on a sizzling skillet with tortillas, jalapeños, grated cheese, sour cream, guacamole and tomato salsa and looked and smelt amazing……my choice next time! My friend had Vanilla and raspberry cheesecake, it was served with raspberry coulis, shortbread crumb and clotted cream ice cream. I had the clotted cream ice cream and it was delicious. I will definitely be visiting this establishment again after the positive experience of this latest visit. We were very happy with everything and I would happily recommend the Hartwood Hall to everyone.

Enjoyed a very tasty lunch in pleasant surroundings with friends today which was a relief as we don't know this area. Good choice on menu and excellent service. Initially the postcode took us north up the road and we had to turn round but then spotted it easily. (Should have noted the map on the website!) Would definitely return.

Nipped in on the off change. Set lunch menu for me with grilled salmon and added the crispy squid as a starter. Squid was excellent and spicy sauce was delish. My son had bbq Jack burger which he loved. Real onion rings he really enjoyed. Good food pleasant atmosphere. Recommended.

Oh my goodness! we are staying at the hotel, and had dinner at the restaurant, and it was wonderful! The food was fabulous. Some of the best we have had so far on our holiday. Our room is spacious, clean, and very nice. The staff has been fabulous. We couldn’t recommend this place anymore. Hats off to the staff, Elliot, Joe, Bobby, and Tara. They were fabulous!

Visited a couple of weeks ago for dinner. Absolutely fantastic service and great food. All the staff were very attentive and had a great chat with them. Visited again today, and was pleased to say that the review was the same. Great food, chicken and steak fajitas were huge. Staff again were very attentive and cheerful. Excellent, definitely recommend.

Excellent service here. Great selection of beverages and I Had a great chin wag with the manager Elliot

We had a lovely meal at the Hartwood Hall. Sam was lovely, very friendly as were all the other staff. I did receive the wrong meal but this was rectified and Sam couldn’t be more apologetic. I received a drink on the house whilst I...

4 of the family went in for lunch my partner ordered Salmon, I ordered katsu curry, my daughter ordered fish and chips, other daughter ordered chicken salad, after 20 minutes the waiter came and said sorry we don't have any salmon left so my partner...

We visited for a burger meal this week and the food was excellent, freshly cooked and hot. Staff including Elliott and Jenna were very helpful as we had a problem with our Groupon voucher.

We have been frequent customers of the Hartwood for a couple of years now, usually for the purpose of a family Sunday lunch with our young son. Whilst the menu is confined to a chain standard, we have always found it to be good food...

Sadly we have tried to eat here 3 times and twice refused a table when nowhere near full but looked under staffed so perhaps reason for thus,However on 3rd visit was meant by a male slouched on reception swiping through his dating app and didnt...

We just stopped by for a quick lunch on a busy (for us) Saturday. We enjoyed a pleasant atmosphere, excellent and cheerful service from Natalie, Bobby & Morgan, and tasty food to keep us going! It's always an enjoyable experience at Hartwood Hall.

Came for lunch on Friday, absolutely brilliant the fish was amazing and so juicy and you can’t go wrong with the lunch menu brilliant prices. The staff are amazing Sam, Natalie and joe were super busy but still kept smiling and checking on us. Will...

Delicious mini grill. Lovely cup of coffee and yummy freshly baked apple crumble with warm custard Served by friendly staff Lisa, Tara & Nat. Definitely will come back and recommend xx

Lovely good both mains and sweets We really enjoyed our time today And staff Good too Great choices for gluten free food too Only thing I wouldn't the sweets were very slow at being brought to us and had to remind about spoons All said...

Had a lovely meal out for our anniversary, Sam was really helpful, despite there being only a few vegan options, he offered us alternatives off the Christmas menu and was just a generally really great server! Only putting 4 stars instead of 5 because of...

Been meaning to call in for food for quite a while now as we drive past two or three times a week, made it today and really glad we did. I decided to try the fish and chips as did the wife, only difference I...

Bless 'em! The roads were a nightmare and a delivery was late. Consequently a couple of the menu items were unavailable... no one's fault. Our server Ben deserves a medal for delivering bad news and for general excellent service. Not come across such quality customer...

First of all, the food was really really good! It arrived without delay, hot and tasted fab. The three lads waiting on did a great job. The kids were given colouring and books to read which kept them happy. Special shout out to Dan who...

I booked in at the Hartwood for me, my partner, my 6 yo and 11 month old just for a nice relaxed family meal out. Lisa showed us to our table and we were served by her throughout; it should be noted that the service...

We went here for a spot of breakfast on a frosty morning. The restaurant was all festive, the place was toasty warm and the fried breakfasts were served promptly, with friendly service and were just down right delicious and very filling! Highly recommend!

Came after a busy week for food and drinks. We got the Christmas dinner a bottle of wine and stopped for a few drinks after. Food was amazing and service was too. Thankyou to Dan, Joe, Elliot and Sam! We will definitely be back😀

Very welcoming staff, they were very polite and helpful, Dan, jenna, Sam thank you and the food was amazing as well definitely 5*

We haven't been here for ages despite living close by so decided to pop in last Friday. The menu choice was fab, being veggie, I was surprised by how good the choices were. I had the pie, amazing. But the standout for the experience was...

Fantastic food and great staff. Lovely place. Well done all of you. We love it here. Good value.............. 😁

A great place, nice venue and lovely staff. The menu is one of the best onboard greeneking, well worth a visit.

Oh dear, what a shame. A friend and I decided to call in for lunch on Tuesday 15th November but we ended up leaving before we had even been allowed (!) to place an order. Nice and bright when we walked in the front door...

A place we regularly meet friends for a catchup. Never had a bad meal. Food always good, service friendly and the atmosphere is just right.

Me and a friend went for a visit. We was told there would be an hour and a half WAIT for a table for 2 people. When we enquired about just having whilst we wait, the manager on shift didn’t seem like he wanted our...

We came for a meal on Friday evening, we decided to try the specials they were amazing and the cookie omg mouthwatering. The team are always so friendly and Natalie and Lisa were attentive. Will be back soon

Came in for a meal on Monday evening, seemed to be a quiet evening but let me tell you the food and staff were absolutely brilliant regardless! The food was absolutely delicious but more importantly your staff really are a credit to your pub. In...

Excellent food and service great portion,fantastic value for money would definitely come back , best food I’ve had in a long time

We have visited here a few times most recently in March 2022 for my 60rh birthday lunch with friends. The food was tasty and well cooked. It is not the cheapest place but is good value

Came in for lunch yesterday the food was exceptional service, was brilliant staff so friendly and happy to help. mix grill was cooked beautifully and my wife’s ciabatta was lovely will be back soon

We came Friday night for a meal with 5 of us, absolutely amazing the chicken fajitas are incredible and I did steal some katsu chicken. I will be back to try some more of that 🙂 Natalie and Oliver were very efficient and a credit...

Unplanned visit while in Chorley. Staff were friendly and the service was good. However, both of us had to complain about the food. The roast potatoes weren't roasted - I think the chef must have just shown them the oven and then served them... If...

I was greeted at the door by Dan and asked for a table of 5 with a high chair as my family was joining me. He showed me to my table asked me if I needed more room and what I would like to drink....

Harry, Morgan, Kyle and Dan were superb hosts and made our evening a special night. Friendly, attentive and talented male voices as they sang whilst presenting our daughter a birthday cake. Thank you!! I

Staff were very friendly and welcoming served by will and Chloe who were both great people and a great chat thanks guys

I have stayed at the "Hall" many time on business. Clean, well serviced rooms & excellent food / service from friendly, efficient staff.

Good food good service good prices would highly recommend not been for many years will definitely return and recommend

Came in this evening with my partner and friends. The staff were lovely and very fast to complete our order. The kitchen chef was amazing, she cooked my steak perfectly which most people tend to over cook. Definitely 5 star service and food quality. Will...

Went for lunch and got 2 mini grills. They were a good size and very tasty. Had a delicious pancake desert too. Food was excellent and great value. Service was excellent too.

Good service, good food, excellent. Staff are friendly and welcoming. Chefs do a great job with the excellent menu.

My wife and I stayed over tonight and went for a meal. We both had the katsu chicken and I had the hot hot hot fries. Well we can honestly say it was the best meal we have had in ages. The katsu sauce is...

Came in this afternoon for lunch the young man that served us was lovely and attentive. The lunch menu had a good selection and great value for money. Food came out and it was outstanding everything cooked beautifully. New stop off on our travels I...

Food was very good and service was excellent. But we had to wait over an hour for our main courses. It was moderately busy and we were a big party, But maybe they were a bit short-staffed in the kitchen? Such a shame, as otherwise...

Went here for lunch on a family recommendation. I had the mini grill, my wife had the steak sandwich. My sausage was dry & overcooked, the rest was heaven on a plate! I struggled getting the chicken breast onto my fork it was that moist...

Arrived after last minute booking to a warm welcome. Room was small, however clean and fresh. Lisa at breakfast was very friendly , helpful and accommodating.

Arrived after a TWO hour jouney Was greeted with a warm welcome Was asked how the iourney was,as i ws alone The second night i hadnt eaten service had finished but a sandwich ws made My bedroom, ws clean, wsrm and a light left on...

Omg the food here was amazing. Didn't wait long, food was hot and delicious. Staff were friendly and attentive. The banoffee pie was to die for.

We stayed here for 4 nights as an anniversary break away. The hotel room was spacious, spotless and well equipped. We had breakfast included and enjoyed the wonderful array of food and drink. We ate our evening meal in the restaurant and have nothing but...

Lovely night with friends. Food was excellent - gluten free menu available! Staff helpful and friendly. To top it off it wasn't that expensive

I would like to compliment the staff at Hartwood Hall Pub & Grill on our visit today. They are a credit to your Company. The chef cooked my steak to perfection, both the meals were delicious. The acting manager Elliott and Louisiana whose service was...

We have visited this place a few times since lockdown and I just love it! We really enjoy going for both lunch and tea! The staff were absolutely lovely! We had the pleasure of Lisa and Elliot who were soooo nice and accommodating. The food...

I visited the hartwood on Friday night with my husband and a friend . The staff were very friendly and the pub is clean and the atmosphere is lovely. When ordering my meal I changed a few items andJenna was very helpful and obliging ,...

Staff very friendly and inviting but the food quality is pretty poor. I had the fish and chips and there was a lot more crunchy batter than fish. I had to ask for more mushy peas because how little was served with the meal. Also...

We love this place! Our new favourite spot! The food is excellent, prices are very reasonable and the staff are so welcoming and friendly. Our server today was Laura and she was so pleasant and polite. We have recently suffered a bereavement and were out...

Always had great food and fantastic service every visit . Visited 21st February at tea time and waiting times for food was very good . Jenna, Natilye and Dan kept us fed and watered during our visit and were excellent.

We booked for 34 of us as a family get together. So impressed with the management who made us really welcome and coped with everyone’s individual orders (pre ordered but still a lot of different variations!!). The staff were all fantastic; Dan, Morgan, Elliot, Jenna...

Fantastic venue, lovely atmosphere, great service from our server Jenna. Meal was fantastic at a great price. Thank you we really enjoyed our evening.

Came in for lunch this afternoon the food was excellent and the staff jenna, Kyle and Laura were all lovely. Great food and service what more can you ask for Will be back again without a doubt

We came for Valentine’s Day, booked a table 7pm was greeted by a lovely lady who took us to our table, our server Jenna was amazing so attentive and so smiley she didn’t stop smiling all night, it was a nice sight to see and...

Great service from Dan and Elliot when we visited for my birthday meal. Many thanks guys and the rest of the team. Highly recommend the Hartwood. Cheers for making my night special!

Went to check out boyfirend's local, the food was acceptable, buttermilk chicken wings a noteable highlight and good wine list for a chain. The lads Dan and Elliot made the eveing with their polite and friendly service, really made the atmosphere of the place.

Went for food 2 nights in a row ... both nights meals was bang on Steaks cooked to what you asked for blue on first night ,second night had ultimate Sunday dinner well cooked meat all as expected....

Fantastic meal here tonight. Roast beef dinner Steak sandwich Both cooked to perfection We both like our beef rare Served by Will Oh my goodness what a lovely young man So polite, efficient and professional What a pleasure to be served by someone so nice....

Visited for tea tonight and couldn’t have been happier with the food. It was excellent! The service was also impeccable, our waitress (I believe her name was gemma) could not have been more attentive, she always knew when to come over and always had a...

Gave 5 stars because of the quality of service. Food was ok but service was great. Laura and Natalie were fantastic. Head of birthday present doll fell off but we were saved by zip lock ties provided by Laura and Natalie.

Went as a family, have been disappointed as not been able to get a table for weeks here. But today we went for an early tea, we ordered hunters chicken, burgers, Mac and cheese. Upgraded to tikka fries which were amazing. Food was really nice,...