Hartley's Beach Shop and Cafe in Copeland

Popped in for lunch after a stroll on the beach with the dogs. Really excellent food and the service was great. Staff really friendly and certainly happy to have well behaved dogs around!! This is the real deal in British beach side cafes!

Food great,well priced ,Staff really nice and the views are Amazing oven the wonderful beaches and the coast to coast walking path. What more could you want. Nice gifts to purchase

Lovely spacious place, friendly staff, nice atmosphere,food was hot and freshly cooked; Scampi,chips & peas which was perfect. The views are fabulous!

Well done to all the staff. I think they must have a good manager because they all work hard and are very pleasant . Food was excellent and we really enjoyed our visit. Why can't other cafes be as successful as this one seems to be.

We decided to join up together here for breakfast before we all hit the road home. After visiting Cumbria for my granddaughter's birthday, the places easy to find and has a stunning view over the sea. Looking at sea and cliffs whilst eating is beautiful. Even though the day was quite rainy and miserable, it didn't take anything away from the sites. There were six adults and two children and we all like different things. Wasn't happy that there was no latte available but apparently the machine was down, if you've got mobility problems you still have to go up a couple of steps. They're not really big but there is a couple of steps to get into the place, it is a cafe, one side and a shop as well and it even has an ice cream parlour attached. It's a lovely little place to visit even if it's just for a coffee

Had various items on 3 visits whilst staying nearby to visit family and friends, couldn't fault any of it. Friendly staff, good food, the best ice cream in the land (I'm originally local to this area so slightly biased!), very child and dog friendly. Breakfasts and lunch were first class and cooked to order so very fresh. Add on the views of the Irish Sea (it was wild while we were there!) and the stunning St Bees Head and you have a winning combination.

Really enjoyed good coffee and delicious homemade cakes served by friendly and helpful staff. Biker friendly with posters of Isle of Man TT races. Lovely views over beach.

Tasty bowl of veg soup, well needed on a rainy day in July! Scone, butter, jam & clotted cream - best scone I've ever had - lovely. Very reasonably priced. Nice views out on to the seafront. Staff very friendly & chatty.

My husband and I called today as we were in the area, we both had a full English breakfast with coffee for me an tea for hubby. The food was lovely and cooked well, we both really enjoyed it. All the staff were very helpful and friendly, all in all a great place, will be back when I'm the area again.

We came every day during our visit for coffee and cake and breakfast on our last day, the baking is really good , the shortbread with jam in between is to die for ,we even took 5 home with us !!! Also the Victoria sponge is one of the best I’ve had, the breakfast was decent too all served by nice friendly staff , views are fab with the waves rolling in , great place .

what an excellent place for breakfast or by looking at the cake selection , cakes as well. Really nice and friendly staff , great view and lovely breakfast.A nice old fashioned feel

Whist visiting St Bees had coffee and cakes as a takeaway and sat on the many picnic tables. Very pleasant, cakes very fresh and good quality

Visited here, gorgeous views made it amazing. There was a sign saying wait here to be seated, we waited for 10 minutes but were then told to just take a seat anywhere. The food and drink we had was nice and fair priced, but the service was very slow and it wasn't busy. Th £1.50 sweet mixtures were awesome and very good value.

An old fashioned but excellent beach cafe which provides great butties and homemade soups . The staff were really helpful. Great views of the sea on a very stormy day when we visited.

I’ve just paid £2.20 for a ‘coffee’ / a cheap tasting instant coffee. Upon asking if everything was Okay whilst paying the billI I queried the source of the coffee. I was told it was instant coffee, Nowhere on the menu are you told you are receiving cheap instant coffee for ‘coffee’. Apparently one has to ask for filter coffee, although it does not say this on the menu. Oh and no refund - for being totally ripped off. My card was taken swiftly for payment.

Best cafe in England. Visited the cafe for a second time from Singapore. Delicious food and wide selection, well cooked and served by the most polite and friendly staff you will find any-were . The cafe has a fantastic view and the prices are fair. Clean and hygienic with accessible toilets. I have been to hundreds of English cafes at this one is up at number one along with Sullivans in Penance.

Fabulous beach side cafe! Loved it in here! the views from the window are amazing of the sea and cliffs! We had a toasted sandwich which was delicious and the coffee was super tasty. The cakes looked fabulous but we were too full to get one! maybe next time! Thanks for a wonderful service.

Hartley's ice cream all round,even if February. Excellent hot chocolate with all the trimmings.Perfect nice and warm in cafe watching the surfers brave the cold sea.

Brilliant, yes we waited but this was all explained very politely, well done I had Scampi and chips, with salad and coleslaw £9.99, £6 cheaper that the high prices charged at Seacote next door. My granddaughter had Chicken nuggets and chips, with milk shake, £4.95 Everything was great, Seacote have lost another customer, Thumbs up to Hartleys Tea Room

Still shambolic service. The waiting staff are young and inexperienced. They are polite , charming , friendly and are full of potential. However they are clueless because they have not received any basic training whatsoever . And that is clearly obvious . There are several 1* reviews for the Beach Cafe St Bees and it is clear that the management have either not read them or taken no notice of them. My experience was exactly the same as those reviews. It’s a shame as this place has great views and a great location. With just a tiny bit of organisation big improvements could be made. I offer these suggestions in the spirit of a critical friend. 1. When seating customers take their drinks order at the same time. Instead of leaving them sitting their for about 10 minutes. 2. Put a small container containing condiments and sugar on the table instead of by the door . Save a lot of to-ing and fro-ing . Customers were asking “ have you got any ….salt, vinegar , sugar please . 3. The best time to provide cutlery is just after customers place their food order and not after the food has been served . Waiter then seemed surprised when customers asked for some cutlery. I could add more but don’t want to appear nitpicking . It’s the organisation and management that is unacceptable. The staff can easily be shown and trained to deliver good service. They are young people and are unaware of the standards expected. It’s up to the owners to set those standards but they don’t seem bothered. At the moment the standard , not the staff, is woeful and unacceptable. It is wrong to expect young people to work without training and support . A manager should be on the floor watching what’s going on and directing , supervising and most importantly supporting the young inexperienced staff. Set standards and achieve them. And if the owner reads this then please raise your standards to an acceptable level by simply giving some basic customer service training to your staff who were doing their best . You are letting them down. Unacceptable standards Food was ok no complaints

We stopped at the cafe when we were out for a walk with our dogs. From the minute we stepped in the cafe the staff were lovely, they were kind and helpful, they even got a bowl of water for our dogs. The food was excellent, the views spectacular, I couldn't recommend this lovely cafe enough. 5 stars from us.

Our visit for breakfast was a pleasant experience. The lady who took our order was friendly and understanding. One of us has a dairy intolerance, but wasn’t made to feel a burden. As there was no dairy free butter available we were offered fried bread at no extra cost. Breakfast was very tasty, and well priced.

We visited the cafe after a little trip out with our dog from Carlisle..we found the place very welcoming and dog friendly..staff served the dog with water before us which is a plus in my eyes..food was nice and cuppa nice and hot..highly recommend this place..can see it being extremely busy in summer months

We visited here when we went to the beach, I’m sure it will be very busy in the summer as it was busy in October We were seated quickly - the venue is right next to the car park £2:50 for a couple of hours - lots of spaces and close to the beach The views to the sea are lovely The tables were clean a little tight to squeeze past some but a walk around other tables avoided this and staff were friendly and prompt with the order. I just had the luxury hot chocolate which was delicious! A nice range of things on the menu from food to hot drinks

Great food and service. Very reasonable prices especially with a sea view. I had a snack, sandwich and side salad. Very busy, but we got a table right away.

Stopped here after a nice long walk in the area. Very glad it was dog friendly! Great service by all the team and the food and drinks were fab! Would highly recommend this place for anyone needing coffee or lunch while in the area

Busy spotless nice sea view while having breakfast staff lovely. Plenty of choice on the menu it also a shop and do take out

💕would come again, SIKE💞 food was crap, ordered ham sandwich with crisps, as well as a sausage and egg sandwich. The ham was yellow on the sides. Had this weird red dots, the bread was dry and stale as well as the crips they tasted like they had been like they were made in 1984. The sausage was spicy and it was a weird texture. It’s almost like it wasn’t sausage and egg. The egg is not too bad, probably the best part of the meal since I did pay £4.75 for that, the plate was too small, so I had to pile the sandwich on top of itself to eat it, I could barely pick up the sandwich because it just disassembled itself there was no butter in the sandwich, and the bread was dry, wasn’t even toasted. I could’ve gotten the same thing. Somewhere else. where it would’ve been goddamn toasted it and it would’ve been better and cheaper. as for the sandwich tasted like bum hole The sandwich was overpriced as it was £4 for a basic sandwich. That is a joke. Put your goddamn prices down or go out of business. 💕💕💕

Fantastic dinner and such friendly staff, dropped in twice while on a break to St Bees, we had coffee and scrumptious cakes and even a bowl of water for our dog.

Good cheap food with a fab view, can get a chip butty or egg and chips for less than a fiver. Cakes are homemade and delicious. Friendly staff and a little shop for necessities.

This is a great for a refreshment stop at St Bees. It is the start of the Coast to Coast walk. Lots to choose from on the menu and the staff are just lovely and welcoming.

Our experience of this beach cafe overlooking the sea was nothing like some negative reviews and we want to compliment this establishment on : cleanliness, polite helpful staff (plenty of them) tables cleared immediately, good quality food cooked and served with courtesy. Granted it is...

Well what can i say, service is all over the place not one bit of organisation only had 1 person running around taking orders when the cafe was full and there was about 6 members of staff looking round in a daze one of them...

Very friendly staff and a good varied menu, sea views and dog friendly, we made a point of calling in every day for coffee and a cake.

I'm surprised at the few negative reviews. We love this place and have always been well serviced here with fresh homemade food. God forbid it ever becomes a fast food joint. We live locally and will certainly keep going.

I have read some negative reviews about Harlteys and I want to defend it. There are very few places locally that will do a meal for under £10, and the other options in and around St Bees are far more expensive. Yes there isn't a...

This cafe reminded me of the places I visited in my childhood on the east coast! There was a lovely nostalgic feeling to the place. The sandwich I ordered was lovely and my partner was as pleased as I was with his lunch. The cafe...

We Should have read the reviews first ! We Complained about the cappuccinos as they were more like grey, milky dishwater & I don’t even think there was a trace of coffee in there ! My Husband asked for another fried egg instead of black...

Visited St Bees beach while in the area and decided to pop in here for a coffee and a cake. Needed to sit outside as we had our dogs with us. After queuing for some time we were told our order was a takeaway and...

I hate to write a negative review but this is based on our recent visit. The food & drink is expensive for what you get. The lady that served us was miserable, we felt like we were an inconvenience & it wasn’t even busy. We...

Shocking, that is being polite, avoid like the plague, don't dare complain, as all the staff, sorry (morons) come out and stare at you, in very poor decor sub standard fare, ( again being polite) look at the other reviews , we didn't big regret.

Arrived anticipant of coffee, with maple and peacan slice, on the beach. After waiting by the coffee, cake and till (staff not busy, no queue). I was sent outside to queue in the icecream queue. After 10 to 15 minutes the queue had not moved....

This place is so unpleasant I made a TripAdvisor account just to warn people. The area is great and food is basic, but ok - the real problem is some of the staff who treat the front of house people so terribly it is uncomfortable...

Visited on 25th and 26th both times were as shocking as each other. Food regularly being sent back by other customers on both visits. Coffee was weak and tasted like warm milk, not Coffee at all. Food coming out looking like it had been thrown...

Disappointing, rip-off Takeaway customers are still paying customers and should receive good quality, hot, well prepared food. The bacon was mostly fat on cheap, nasty white bread, they weren't hot nor was the sandwich cut in half. The toasty was cold and served at a...

Well it was pouring down and as I was turning round someone nipped in and pinched my parking space outside. Laughed that one off and made a dash for it inside. Not sure if it’s family run or just a lot of youngsters employed. Ordered...

Great setting with beachfront views. Pleasant enough staff. Nice cakes. Rest of the food average and basic and quite pricey. It's the only place nearby so people probably come for the setting. Okay but don't expect particularly good food.

Went here for the worst lunch experience I have ever had. The request was so basic I don't fully understand how it was so bad. My cheese and pickle sandwich came toasted - not a massive problem although it's not what I asked for -...

When we entered we were met with a very surly young girl, are you eating in? When we answered yes,was told sit there and pointed to table,ok not a good start but as place was quite busy let the attitude go, we ordered 1 bacon...

If someone is paying nearly four pounds for a cheese and onion takeaway sandwich I'm sure they'd expect something reasonable, not something that looks like a five year old who had never made a sandwich before would assemble. Random slices of cold cheese and big...

Proper, old school, beach cafe! Nowadays it’s unusual to find a cafe such as this - the menu is limited and not fancy but that’s what you want. The staff are very friendly and helpful and it is clean! We had two cups of tea...

My plate was swimming in water, don't know if it was from the scrambled eggs I had asked as a replacement for fried. I had to mop it up using the napkin. Bacon was only just cooked and cold compared to the rest of the...

Found this little gem by accident when we went for a wander about Whitehaven after leaving our fab air bnb at Cockermouth early doors as it was pouring down and wow what a find - we were in awe of the full English breakfast we...

2 adult breakfast and 1 mini breakfast, Hot and tasty, with a beautiful view. Staff very pleasant and very friendly. Value for money

Staff were very friendly, food was just as we wanted it, lovely coffee and a fantastic view. Five out of five, I’d love to ride here because the roads are brilliant. Steveandmarie

Fantastic cafe, lovely food and coffee. Staff very helpful and friendly....would definitely recommend 👌

Sadly, we had awful service here recently. As a regular visitor from childhood to now, it was so sad to see. We sat down, had to wait at least 20 minutes to be served, then another 15-20 minutes later we got our drinks and then...

Staff were polite and helpful. Cafe and toilets were very clean. Food and drinks arrived quick & were very good value. Will visit again if in the area.

Perfect location, lovely ice cream, banging bacon buttie. Hardworking staff who always had a smile. Reasonable prices.....

disappointing cup of tea, very weak . Shame dogs are not allowed as it was raining and we were soaked, hurried along to the cafe for a hot drink but not allowed in as we had the dog with us. shame they don't have a...

Been coming here for many years always been great and lovely staff don’t know what’s happened now…….service terrible, be in for a long wait….unwelcoming and poor value for money. Several occasions recently have ordered scone with clotted cream…to be given a small dish of cheap...

Excellent beach cafe. Does great ice cream too. Very popular for takeouts which looked great, although we ate in the tea room. Tables were clean, food good for price and type of place. Very happy to recommend.

We were staying at the nearby campsite and popped in here for breakfast. Staff were very friendly and helpful. As a non meat eater I requested something that was not on the menu (eggs and hash browns) and this was not an issue. My wife...

Just had an amazing Ploughman's Special at the cafe! Three types of cheese (all excellent), lovely ham, half a homemade Scotch egg, salad, coleslaw, pickles, bread and grapes. Lovely staff. Will definitely be back!

Just popped in for a quick tea, I got two takeaway teas and a pack of jack's biscuits marked 75p. Quite a shock to then be charged £6.75. for what was a tea made with the weakest tea bags imaginable. Worked out at £3 per...

2 teas in paper cups and pack of biscuits to take away £6.75 The tea was cold and weak, worked out at £3 a cup because the biscuits were from Tescos cheap Jacks range and had 75p pre printed on the side of the pack

I have just had the small breakfast in this beach side cafe in St Bees .. it was excellent.. all the staff are friendly and polite.. I paid £3.95 which includes bacon,sausage,hash browns ,beans tomatoes tea or coffee with toast! Brilliant value for money especially...

I took my wife and our dogs to walk on the beach. £2.50 for 2 hours parking won't break the bank. We had an excellent full English breakfast at £7.50 each, very reasonable and all of the staff were really friendly. The cafe isn't much...

Went for lunch and the food was lovely as we're the staff. Very good view of the beach . Highly recommend

Staff where only young, and service was pretty poor due to this. Fetch dog assuming location was dog friendly it is not, only service dogs allowed. Just so people are aware as there is no sign

So, an unusal review, but bear with me........so, myself, my Mum and my two elder sisters had an amazing, nostalgic, return to St Bee's Caravan Site this week. From 1968 till 1984 we owned, what my Dad called, a Chalet, and myself and my sisters...

It was not busy at all.. Waited 35 minutes for a coffee and a hit chocolate.. When it came it was just cold milk.. Walked out after getting our money back.. Too many staff doing naff all..

Came to St Bees for a (reallly windy!) walk round the headland and needed something to eat for lunch. Was actually pretty surprised Hartleys was open at all given the weather and that it was a Thursday in early Feb! But they did have quite...

Went in for a coffee & cake. Both was delicious. Went back the next day & had the best quiche ever. Home made, & very light. The staff were very good & had sanitiser as you went in, showed you to your table & had...

No competition in the area so not much effort made. The place is awash with dog walkers and the adjacent hotel is pet friendly but the cafe does not allow dogs inside. Food decidedly average e.g. one slice of bacon in a bacon and cheese...

Greeted by rude grumpy woman at the door who announced they were closed at 3.35pm. When I pointed out that their sign said open till 4pm she said it was clearing up time. So unfriendly. Dogs not welcome.

Shocking customer service, very rude staff ,would not recommend this place at all.cafe wasn't open ,very unorganised, wait outside.,,,oh no you can come in etc ,toilets for paying guest wen we were buying stuff ,very rude

Called in for a bacon and egg sarnie and a latte very nice and good price staff were friendly and helpful

As we had a dog we were told we had to use the tables outside. This was fine until we wanted to use the toilets and then we were told we weren’t allowed as we weren’t customers of the cafe. Given we had spent over...

Went for breakfast takeaway. Had a Cumberland sausage baguette with onions and a latte.Nice food and friendly staff.Would definitely recommend this place. Can't beat sitting on the beach for breakfast 👌

Needed a snack and drink prior to walk to St Bees lighthouse. Shown a table and quickly given a menu by friendly staff. I ordered bacon and egg sarnie wife went for Cumberland curl sarnie. Drinks came then food shortly after, food was just what...

Three of us called after a walk of 6 plus mls to buy from the kiosk...needed to use the facilities, like other reviews on here...not allowed to use the toilet unless sitting inside?.? Cannot see any logic in anyone walking through with a mask on...

Disgusting treatment of customers! Sat outside eating food on there tables try to go inside to use the toilet to be told you can’t due to eating outside and toilets are for inside customers only. Offered to check in on the app still not allowed...

Found it discussing to find out that five of us bought coffee this morning & the 3 ladies could not use the toilet because we did not eat inside. You turn us away from eating inside because we had a small dog with us we...

The service was good. Courteous, efficient and Covid safe. The tea was fine and it’s a nice touch to have a second pot with top up hot water. Full marks so far. Unfortunately the sausage sandwich contained three very unpleasant sausages of the worst kind....

I can’t believe how theses people serve ice cream in a pandemic! They wear gloves but are constantly taking cash then picking up cornets without washing or changing them. The queue yesterday was massive so goodness knows how much virus must have been spread. Disgusting!

Drove to St Bees to fake dogs on the beach as we arrived spied the cafe was open decided to have a sandwich. Food and service both excellent.

We had driven to St Bees on a whim, to walk the coastal path to the lighthouse & back, and finished needing food & drink. The queue outside Hartleys looked promising, a popular local spot. One old gentleman in front of us had driven all...

We called in for coffee and a snack and were impressed with comfort and service here. It was very breezy and quite cool outside so we were pleased that it was warm in the cafe. There is a window for takeaway orders so trade was...

This was a long overdue return visit, sadly in these Corona times. But this did not deter Hartley's from providing excellent food in a safe environment. The cafe was different from last time with seating rearranged and much more space between tables. Service was well...

Should have read previous review ! Decided to visit St Bees beach area on the basis that it is represented as "dog friendly" and nothing on the cafe's Facebook page to say otherwise. Arrived in driving rain and was looking forward to respite from the weather and a welcoming cappuccino only to be told we couldn't bring the dog in. Ended up getting a takeaway outside in the rain and drinking it in the car. Can't fault the takeaway service but it would have been nice to enjoy it inside!

Takeaway full breakfast served by friendly efficient staff. Excellent, tasty meal with cutlery and sauces provided £7 per head with lots of toast on the side. Top marks.

Cannot believe no good dogs allowed especially in the lakes. Unable to comment on food as progressed to a pet friendly coffee shop.

Came here for lunch after a morning on the beach. Had to wait for a while to order and then to collect food but it was busy so expected. Sandwiches ok, chips excellent and plentiful, children’s lunch boxes good value and nothing went to waste. Think it’s reasonably priced considering there aren’t any other options in the immediate vicinity!

I recently came to grab a coffee in my reusable cup on the go. However my coffee made was extremely hot, almost boiling scalding water. No milk should ever be that hot for a coffee! I accidentally left my cap ooen and spilt it down my leg, and if this was a normal temp for a coffee, it would of no where near made such a horrid burn on my leg, i have now had 2 redressing on my burn which could of been life threatening if infected. I suggest getting a machine for the coffees or train staff on how to make a proper hot drink!

Went during a lovely to beach trip to St. Bees to get 2 cups of tea and some crisps! Not queuing for long and brilliant service!!! Would highly recommend

4 members of staff on and still stood 10 mins waiting for service. To then be told by the young guy working the till that you where “short staffed”

Expensive shop but handy on a summer day if refreshments are required. Not tried hot food so can’t comment. Only got snacks

I visited the cafe for a festive afternoon tea with work and it was amazing! The homemade food was outstanding with all the festive trimmings, table decorations, crackers and of corse a good cuppa which made this local beachside cafe far from ordinary. The staff were also so accommodating going above and beyond to make sure we were all happy with plenty of food and drink even-though we did arrive a little later than planned, sorry guys! I will most certainly be visiting the cafe again for some more great hospitals, delicious food and of corse the stunning beachside views. Thanks again for a super staff outing.

Come here quite a bit after a nice walk along the beach. Staff are always friendly helpful and welcoming. Nice variety of food available on menu. Breakfasts are always good and don't have long to wait. They also have a varied selection of home baked tray bakes and cakes. Soup is always delicious too. There is a hand rail by the steps to help with access but if restricted mobilty might find it difficult getting into the building.