Hartley Coffee House in Tunbridge Wells - Phone Number, Reservations, Reviews

Whilst they are undoubtedly the best jam doughnuts in these parts. The recent hike from £1.30 (which was expensive) to £2 will no doubt improve my waistline… this is indicative of the prices throughout the shop. The quality is fantastic but I wonder if the owners of Hartley think they are located in Knightsbridge?

The restaurant is part of the farm shop. Around the back with nice terraces and seats in and outside. The food, breakfast and lunch is delicious, well presented! We went for breakfast almost every morning, also really nice coffee!! When you finish it is worthwhile to visit the shop!! Cheese counter, butcher and a bakery with all kinds of fresh bread and pastries!!

Disappointing. It used to be so good. Cafe is chaotic, despite the number of people in the queue, you are first or fifth a long wait. Staff are chatting with each other, little attention to detail. Food is nice but over priced. The farm shop since covid is disappointing. Way overpriced. Bread only lasts a day, cakes look good but are tasteless. Outside of carrots and green veg, the veg is generally not fresh. The staff on the deli and meat counter are extremely offended if you interrupt their personal chatter or go and seek them out to assist you after standing there for ten minutes or more. Our experience after going there for many years, We will not be going back.

We are fairly new to the area, and have driven past this place a few times. Anyway, this Sunday we had decided to pop in for lunch and a wander around the shop. The restaurant area was busy, we found somewhere to sit and I went up and ordered, this was at 5 mins to 1pm. I ordered a fry up and poached eggs on toast, simple stuff with a coffee, was expensive at over £24. We were told that the wait was roughly 30 minutes, fair enough we had a coffee and chatted. I noticed two other couples staring into space on tables near us, no one had food. After a while we wondered what was happening, 4 people running about and some just chatting behind the till and one man who seemed to be doing all the cooking, he shouted 'service' every now and then and the other staff woke up and collected the food, he even shouted out 'aplogises for the wait' to us all sitting there. I looked at my watch, 40 mins, then 50 mins still waiting. Then we hit just past the hour we had been waiting, my son said 'lets go, this is ridiculous' and I went up to the till and asked where our food was,? the server apologised and then said it will be here in a minutes? really we had waited over an hour. Not good enough, our Sunday was spoilt, I asked for a refund which I got. We did not waste anymore time even looking around the shop. I would not put money in this company's pocket. We will not be stopping here again, and will happily drive past. No customer service, or concern about keeping people waiting - Appalling we will go elsewhere where we a valued and spend our time and money there. May I suggest the Unicorn pub in Marden, top notch roast in less than 30 mins.

Just wished to say a HUGE “thank you” to Kev the butcher. He couldn’t have been more helpful, joyful and positive. A real credit to you all! Thanks Kev, you make the day better for having you in it. All the best, Tim

A friend and I went the other day . Really lovely lunch . Male server behind counter very rude , called us pensioners “Chaps” . My friend made a joke of it and he had absolute no sense of humour. Such a pity . Not the sort of person you should have for front of house cafe . No customer skills at all Bought my husband the most delicious oysters from the Fish Shop . So fresh and tasty.

I hadn’t been to this coffee shop for a long time although living locally as our previous experience of surly customer service there had been so off putting. This was my first visit since its refurbishment, which is a huge success. It’s very tasteful, with an emphasis on pale colours, effective use of wood and original pendant lighting. The immediate view is of apple orchards, but there is a far reaching vista for miles and miles. There’s a spacious deck outside available for warmer days. I only had tea and a croissant, so can’t judge the quality of the rest of the food on the menu. However, my croissant was very fresh and flaky. Tea was a bag in a mug, and like another reviewer I would have preferred a pot. The best change from previous visits however was that I was greeted by a smiling young lady and thanked for my custom! I won’t hesitate to call again and hope my experience will be as pleasant in the future. It seems from previous recent reviews that this cafe mustn’t get too complacent!

Met friends for breakfast. Great choice of food and drinks. Lovely setting and very clean. Staff could not have been nicer, no issues when we wanted to move to a bigger table. It maybe a little more expensive but worth it for the quality of food. Will definitely recommend.

Waited 35 minutes for 2 paninis, after watching other customers get their food when they ordered after us I asked about ours. Turns out we had been forgotten about entirely. Only one member of staff offered me an apology - whilst another said bluntly “do they still want it”, rather than ask me directly when I was standing just a few ft away - and the others just looked totally disinterested. Are you joking? Dreadful service, and wish I could rate the food but clearly the staff couldn’t be bothered.

A light, airy, clean cafe with friendly helpful staff and great tasting snacks and coffee. What more could you want? As well as the seating inside there's also seating outside on a deck with more seating below. Just the place when the weather is good. Can recommend to anyone in the area.

Since the system has changed to table service, it took staff nearly twenty minutes to take our order this morning. Many customers were obviously frustrated at the wait, especially when the member of staff who was on the till and taking order was standing behind counter Eating and chatting with take away customers and members of staff ! We only got served in the end because we stood up and asked if someone would take our order.

The cafe is behind the shop, they serve cakes and pastries, my husband sausage roll while I had the Cornish pasty, which we both enjoyed, but the best part was the outdoor view! Very relaxing. It is definitely one of my favourite, and will now be a regular for coffee and cakes!

Whilst cycling up from Rye we stopped off at the lovely coffee house side of this farm shop for refreshments in the garden. The coffee shop was quite busy but they had quite a few members of staff taking care of business.We were all quite hungry and thirsty because of some punctures en route the journey had taken longer than planned.I asked for a large slice of cake and a pot of tea, I asked three people in the end, before I realised on the third occasion they didn't serve at the counter, only the tables outside.My tea arrived quickly and cake a few minutes afterwards. Tea was good and strong, perfect for me. Cake slice, although delicious was quite modest, I asked if there were bigger slices available and was told no and the waiter swiftly got on with his business before I could order anything else What a beautiful place, we were there on a sunny day, children playing in the fields, lots of adherence to social distancing. Polite staff (although busy), there were lots of other tasty looking things on the menu, can't wait to pop back and try, but I will try and turn up when they're not as busy

My partner & I visited mid week for breakfast as we were off work. The breakfast was lovely, lovely thick home made bread and delicious coffee. Was a lovely treat.

Visited Hartley Dyke Farm Café this morning and it was excellent. The interior and the patio garden are so smart, and the two members of staff I spoke with were upbeat and efficient. Thank you for a lovely start to the day.

I took my grandmother & mother for a coffee, we sat outside and it wasn’t busy but the staff were to busy talking to eachother to make time snd come fir our order we had to go in to get their attention, when the order did arrive they had forgotten a couple of items.After our coffee we went into the farm shop and was shocked at the pricing, nearly £6 for a bag of rice which I went to the supermarket today and got the same rice for £1.40, this place is a complete ripoff with no service, it will be the last time any of my family visit, there’s better farm shops with cafes elsewhere Very disappointed with the greed of this place

Went in the farm shop for the first time today (Sunday) it was 3.15pm and they close at 3.30pm, all the staff might as well have all stood there looking at their watches they made me feel really uncomfortable and an inconvenience. I know it was nearly closing but they had 15mins left. Would have liked a look around but didn't bother, couldn't wait to get out. While sitting in my car another car arrived at 3.25pm and they nearly fell over getting the door locked before the poor bloke had chance to get in the shop. Really won't be returning.

Butchery at Hartley. Visited yesterday and was served by Kevin. Nothing was too much trouble he prepared my joint and gave me extra bones for stock. It was the most delicious joint I have ever had. I visit frequently and he always goes out of his way to help and recommend. Knocks the socks off of supermarket meat.

Haven't been to Hartley Coffee House for a few months but it's still as good now as it was on the last visit. It's Covid safe. Masks must be worn, social distancing is to be observed, you can check your temperature as you enter and hand sanitiser is available. The coffee and snacks are deliciousand, even in these trying times, the stafee are friendly and helpfu.

Wow, just finished dinner and I have to write a thank you to Hartley Farm Shop, where I bought the main ingredients. The beef was amazing - their butcher knows what he's doing. But the cheese - blimey, they really, really know what they are doing. I often get cheese from here, and I'm never disappointed. Good recommendations, great sourcing, friendly, intelligent service - you can trust them and take their advice and you will not be disappointed. I've just had a Banon, a superb goats cheese, never eaten it before, it's not cheap, but yes, I will be eating it again!Very good farm shop, top butcher, easily the best deli/cheese counter you'll find anywhere within 100 miles! I know I'm getting carried away - but trust me, that Banon was bloody good! Thanks.

Made the fatal mistake of calling in here this morning just after 8am as had a fairly long journey to complete and wanted a coffee to go. Cafe was open and a staff member present but she told me that I couldn’t be served until 8.30. I asked if as she was there and I was there if she could just find it in herself to let me buy a coffee but no, not until 8.30. It was my error that I thought opening times were from8am but in view of the awful last few months for all of us and especially small businesses and hospitality, I would have thought a smile, a bit of Christmas cheer and some excellent customer service would have been the way to go. #awfulcustomerservice #noservicewithasmile #nochristmasspirit

You will have no fears when visiting the Hartley Coffee House for takeaway snacks. Hand sanitiser is available. Masks must be worn and social distancing is to be observed. Not only that, the coffee is delicious and so are the cakes. My wife is Gluten Free but she is able to find something that is OK for her. In these trying time, the staff are still friendly and helpful.

Breakfast was ok, nothing special, muffin was stale and sausage was overcooked. Service was quick and very friendly though. BUT the farm shop was very expensive for what it was. I don't mind paying a little over the odds for local food but these prices were jaw dropping.

Stopped for a spot of lunch and a coffee as saw it when passing on way to Ramsgate. Small but with lovely far reaching views. Freshly made to order sandwich so the wait was a little longer than we wanted. Bit difficult to manoeuvre a wheeled walking aid to the toilets. Passaged barred by brooms/mops/bins. Very little space and certainly not the required social distance space to enter or leave. Oh well, it it what it is.

Visited yesterday to do some shopping in the farm shop. All was going well until I tried to purchase from the deli. I waited patiently to be served whilst the assistant had her self propped up against the back wall playing with her phone. i raised my hand to attract her attention but to no avail, I continued to wait patiently and so in the end I asked the nice butcher if anyone was serving, he looked to the assistant who i then informed him she was only interested in playing on her phone. finally her attention was attracted to only be told by the assistant 'you have to ask if you want to be served'. Unbelievable is the customer service Hartyley's provide and if so should they not put up a notice explaining how to receive service. Obviously my custom wasn't valued so I put my shopping basket down and left the shop. Come on Hatley's you can do better than this, it so lets down the other departments in your shop and coffee house Completed my shopping at Silcocks Farm shop where I didn't have to ask to be served and was treated like a valued customer.

I am mask exempt, went to the farm shop this morning, with an exemption lanyard round my neck. I was literally bellowed at across the shop by a member of staff who then I said I was exempt just glared at me. Some members of staff here are lovely but at least 2 are pretty unpleasant. Such a shame, times are difficult enough without being shamed by people who clearly don’t know the rules on face masks. If the bread wasn’t so good I really wouldn’t bother going....

Loved it. Not fast food but not one of those farm cafes where you wait ages. Tasted great. Service good. clean and well presented. Free car park. Well worth a visit

Great restaurant with delicious salads and quiches. I don’t think it serves hot food but they do warm up the quiche and serve hot drinks. Can also sit outside in hot weather

We visited a few times, stopping at the coffee house and the farmshop. It was great to have something to eat in the outdoor setting, a great view of the apple trees on a sunny day. Great selection of things in the farmshop, hence we came back a few times!

lovely stop off during our trip, outisde space and tranquil surroundings. perfect spot for a mid morning coffee and cake

1. Marvel that a jar of cocktail sauce retailing at £2.99 in the supermarket is on sale for £5.292. Be thrilled that you coukd have bought the lovely looking chicken kebabs if the butcher stopped talking to his colleague for long enough to notice your existence. 3. Buy a string of garlic and find out most is too dried to be used.Avoid. Go to the supermarket or shop online.

We have been using this Farm shop during the Lockdown cant praise it enough ! Just had Butchers made Piri Piri Chicken kebabs amazing great bits of Chicken with peppers , onions ect beautiful as with all its produce

Had a nice lunch at Hartley farm shop quiche and salad not a huge portion but tasty.The shop itself has lots of interesting food to sell but quite expensive eg.green and blacks chocolate at close to double the price in any super market but would definitely re visit.

We went for the full English ,which we paid £7.80 ,bearing in mind there is a butchers at the farm shop,The breakfast was small ,the sausages were cheap and typical catering sausages ,the bacon was thin ,the mushrooms were tinned ,it didnt include a tea or coffee in total with drinks we paid £20.80 a total rip off

What a lovely cafe! Wonderful atmosphere with lots of natural light. I had the scrambled eggs with smoked salmon which was delicious. Service was very prompt. Went for a wander in the farm shop afterwards, which had some very tempting and varied produce. Would love to go back.

We have been here on a number of occasions and have never been disappointed. The most recent occasion was last Sunday morning (when we went for coffee) and we were lucky to find a seat. There's are good reasons why it's busy; the staff aere always very friendly, welcoming and efficient, there's a good range of food options and the food is freshly produced and tastes good. When the weather is warmer, there's an outside seating area, with views over the orchard, and, an addedd bonus, well behaved dogs are welcome. I would recommend this establishment if you are ever in Cranbrook or anywhere nearby.

I've been to this "coffee shop - restaurant - deli - cheese shop - grocery store" several times and they never disappoint. Delicious quiches, sandwiches, cheese and desserts. Family friend café with views of the apple orchard. Friendly and prompt service. Don't miss if you're visiting Cranbrook or any of the neighboring villages.

What a find! One of the best farm shops we’ve ever visited. A huge range of food - fresh fish, meat, cheese, bread, deli, jams, sauces, biscuits, etc. What was especially good was the large range of top quality fresh fruit and vegetables (so often either a limited choice, or of poor quality in many farm shops).Yes, some of the prices may be a little high however I’d rather pay for quality.We also visited the cafe - really good coffee and perhaps the best blueberry muffin I’ve ever had (full of fresh fruit!).

This is a review for the farmshop only as I haven't been into the coffee shop. There is a wide range of fresh produce here and a great bakery. The staff seemed polite and very hard working especially the baker when I visited. So in that regard it's faultless. However with exception to the price of the bakery the other items in store especially the cheeses and general grocery (ie herbs, sauces and packet items) it's ridiculous. I mean totally astronomical. I found myself in the end walking round chuckling to myself at the extortionate prices. Needless to say I left disappointed and empty handed. I totally understand farmshops can't compete with supermarkets but this was far higher than I'd pay at other farmshops. Still it seemed full of well spoken people who obviously had the income to support it so good luck to them.

What's not to like about this place? The sweeping views of the fishing ponds alongside the array of Apple trees make a perfect setting for a hot mug of coffee and a slice of cake or one of their many food options. I don't understand why people complain about the staff from reading the reviews! They have always been really friendly to me and my friends. Some people have obviously never worked in the catering business and don't understand how hard it can be to smile or keep track on who's entering and leaving the building! Coffees are always lovely there, same as the cakes. Food there is always very nice there both breakfast and lunch.One of my favourite places to go to. Amazing food/drink, friendly staff. Some people just have to be more understanding and respectful, and remember if you are in a foul mood or act rude towards the staff who are serving you don't be surprised if they don't treat you like a high priest, because I bloody wouldn't, would you? Course not!

Delicious coffee. Made to feel very welcome by Kerry. No problem with my dog. Sat outside, even though dogs were allowed inside. Lovely views . Would highly recommend it.

Have been using the Hartley Coffee house for the last 18months as a meeting place to catch up with 2 ex work colleagues and our 2 well behaved dogs,we were always made to feel welcome.Unfortunately this has changed in the last 3to 4 months .Some members of the staff really need to change their attitude .We are now met with a surly and disinterested manner (not by all)which has also been commented by other customers.Such a shame ,it used to be a very pleasant place to relax and have a conversation. I,m afraid we won't be back.

We stopped at Hartley Coffee House and Farm Shop last weekend to enjoy a Sunday family breakfast together. Sadly the cooked breakfast was very disappointing; nasty cold sausage with a tough skin (clearly not from the farm shop), over cooked scrambled eggs that were rather solid and burnt/over cooked toast. The coffee was good.

Had been here before for coffee and decided to visit for brunch on a Saturday morning. We wanted a cooked breakfast and I asked if they did a vegetarian option. They seemed so surprised that someone could want this and didn't do one. I had the cooked breakfast without the meat but was charged as much, although I had an extra half of tomato! They lady on the till was extremely miserable, didn't smile or engage.

Visited here to use the on site fishmonger, pleased with our fishy purchase. Well stocked farm shop but some items quite pricey the local beers especially. Lovely sandwich in the cafe for lunch plus good strong coffee

We love this place, so much to choose from, you will always find a treat, pick up a card, fight the temptation to get the best donuts and enjoy a tasty bite to eat.

It was our second trip for a local breakfast at Harley. First wasn’t great but we gave it another short. This time pretty much the same. Sausage-yes, just one in the biggest breakfast on offer, wasn’t tasty. Mushrooms were forgotten but delivered later when we asked where is was. One egg. Small portion of beans. One tomato! So quantity wasn’t there. Neither the quality for the money. Staff are lovely but something isn’t quiet right there...

Visited today on recommendation of friends

Here for breakfast, which was an excellent bacon sandwich, but good quality food is available all day. There's a good choice of drinks, including alcoholic at the right time. The service is good from very friendly and helpful staff. From some of the window tables there's a good view of the surrounding orchard. Another bonus is that well behaved dogs are welcome.

We had a coffee in the cafe which overlooks an orchard so is a lovely setting. If you need ingredients that are a little different then this is the shop to go to plus there's a good delicatessen counter and butchers.

Surprisingly this farm shop readily booked us in for lunch. There were 21 of us and the food was excellent as to was the service, in fact far better than some pubs, who need to take a leaf out of their book!

Always made welcome in the coffee shop, well behaved dogs allowed is a bonus. Extensive menu all day, good quality food, excellent coffee, well worth a call in if you are in the area,outside area available in good weather. Shop has wide selection of groceries, including butchers and a bakery.

Visited this cafe on a drive out. Whilst there was nothing dreadful we were left feeling uninspired. The large Americanos came in tall white mugs, but there was coffee spilt all down the sides which made the presentation unattractive. The coffee & walnut cake was on the dry side, but good flavour. The atmosphere was too noisy for us & generated by the staff behind the counter, although there weren't many people seated. Welcome okay, but difficult to get a response when we said goodbye, although the place was not busy.

Enjoyed many a visit and am shocked to see any negative reviews. A lovely location overlooking the orchards. Ample parking, although please note that it can get very busy (A good sign in my books!)

Visited the coffee shop fora quick coffee ended up staying for a while to sample there temping array of food ,

This is a beautiful place but looking at the previous reviews I have to agree that I did not feel welcomed in the cafe. Thankfully the service in the farm is very different. I’ve recently moved to the area and having been here twice I have to say the service in the cafe is pretty awful. Is a smile too much to ask for....

I have been here a couple of times for lunch and found the parking easy. The café has a sunny outlook over orchards and the fishing lakes.I have eaten the Turkey and Cranberry pie there and it has flavour so can`t fault it . The Quiches are tasty . Coffee is good quality .Service is good and food is served long enough to accomodate most sensible people, i do think if you turn up half an hour before closing and expect food is unreasonable . The shop has a good range of food, drink and gifts along with newspapers, some things may be a tad dearer but lets not nit pick! For a small business in the country they have a good flow of customers which shows they are getting it right. Well done !

Great farm shop & cafe - excellent selection of fresh and locally made foods, local beers and wines and fresh bread. This little place has it all including a great fish monger. If you’re in the area well worth a pop in.

great farms shop with lots of local produce, lovely bakery and good coffee shop!

We popped in here on the way to Tractorfest and it was nice but nothing special. The service is fine, the actual space is lovely and the food is trying to look homemade but often isn't. My partner works for a food distribution company and he recognised some of the cakes as being ones that they sell. There are also pies that are on the counter that seem to be the Higgidy brand that are sold in supermarkets. The cafe doesn't state it's all homemade by any means, it's just I prefer places that do all their own food.

The quality of food here is superb, often use it and especially if we are entertaining so as to get those specials bits and quality food. The attached fish shop, although owned separately, is fantastic.

Farm shop with everything you need , fresh veg and fruit, bread

Lovely breakfasts and lunches. Great to meet for coffee or afternoon tea. Easy to pick up a couple of bits of food there, lovely bread and great cards for most occasions.

The Farm shop is just outside of Cranbrook, the meat and produce is exceptional and wide ranging but the Cafe let us down. The menu is very limited and was very restrictive. But the farm shop is where we spent up large, The toilets are clean and the place easily accessed.

My partner and I visited the coffee shop for what we hoped would be a late lunch, we arrived at 15:20 and seeing that it was open until 16:00 thought that would be sufficient time for a sandwich. We walked in to stand at the counter for a good few minutes being completely ignored by 5 members of staff. Before our eyes the food we would have ordered was hastily take away still with no acknowledgement of our standing there. Eventually we were addressed by the older woman who appeared to be in charge, my partner tried to order first a panini to be told “no we have stopped hot food we close in half an hour” I then asked for a bacon tart and she “you will have to have it cold” I did say to my partner at this point shall we not bother. Anyway he then had a performance ordering a pork pie that she would only offer with coleslaw which he hates even thought they had taken lots of other lovely looking salads away 5 mins earlier.

I'm sure you could find absolutely everything required for any recipe in here. All manor of pots, jars, bottles and preserves. Then of course the amazing selection of fruit and vedge plus a wonderful and very helpfull butcher. The tea room looked divine for light lunches and teas/coffees. I did visit just before Christmas so the decks were certainly piled high!

Had one of the Panini's - Brie & caramelised onion with green leaves. I also had a small 3-choice salad and chose Coleslaw, Beetroot & Greek with some water. A very reasonable £8. Plenty of food so couldn't fit in Tea or cake. Pity! Will have to return soon. Have a browse at the shop next door - lovely things to buy for dinner or a special meal.

lovely setting and with a delightful store attached. it is a little overpriced but still not bad for the area. It is a hang out for mums who do lunch and for cycle groups(bikes not motor bikes).

How can you complain about a farm shop that gave you wine and cheese on Xmas Eve - what a lovely place.

This deli shop has great offering of meats, cheeses And bakers that make wonderful doughnuts. Worth a visit

I visited about 3 days ago with my mum, dad, sister, grandpa and grandma for my mother's birthday. We each had a hartley breakfast with my sister and mother having a smoked salmon and toast. The toast that came for my sister was in fact burnt literally charcoal black whereas everyone elses was toasted fine. The sausage in my full english breakfast was slightly tough aswell was the bacon, the egg, beans, muchrooms and tomato were great though. For just over £6 something I was disappointed about not having another sausage or more beans etc and the quality of all of it. Half the breakfasts came 5 mins before the others so the timing wasn't the best but wasn't terrible. Other than those things I would maybe visit again and it was a pleasant experience.

Really nice coffee and big slices of cake. Plus really nice to sit overlooking the apple trees despite it being winter. Service was very efficient, but I didn't feel the warmth and friendliness of the server .., I would have preferred a smile and upbeat approach.

Lovely views, friendly staff and delicious cake. Variety of coffee, milk shakes and water available without having to ask. During the summer the water was iced which was very welcoming.

The shop is well-laid out and has lots of interesting foods and good bread and vegetables, though it is a...

I have visited twice now. We stopped on way past and was impressed with the meat available. We decided to make a special trip to purchase some more burgers the use by date was about 1 week. I was surprised on the length but thought they know best. 2 days after purchasing I took burgers out to cook and they were all growing mould on them. I was so disappointed and they were not cheap. Due to distance I was unable to return them.

Tearoom is rather crowded and usually packed with people with narrow gangways. The food has a limited choice and is fairly highly priced.

Excellent food with a wide choice of healthy options and a large selection of fresh salads. Also choice of sandwiches, toasted sandwiches and panini. Once the meal finished there is a shop on the side where you can buy a variety of interesting food, chutneys and so on. Lovely place

I visit here on a semi regular basis and can't fault the food or service. There's always a selection of fresh salads, cakes, toasties etc and a wide range of coffees and drinks to wash it down nicely with! I've met my friends with their children here before with no issues. Free parking is a bonus and the shop next door means it's easy to pick bits up before heading home. The views are lovely and on a sunny day sitting outside on the veranda area is a great sun trap.

I have visited the coffee shop on a few occasions and have actually enjoyed a cake and coffee here in the past. Sadly it wasn't really up to scratch today. It all seemed a bit chaotic. Having got there at just after midday was told there were no paninis left. They couldnt cook eggs at this time. Then told there was a panini left. I ordered a brie and red onion one. When it eventually arrived I sort of wish i hadn't ordered it. Bland. Undercooked and just poor. The side salad had a token drizzle of what appeared to be a balsamic reduction. The food was very slow coming out. No cutlery out or given and when I did get them from the counter the fork I was given was dirty. In fairness it was a little busy and it has been better in the past. The farm shop is very good so such a shame it wasnt so good today. The cakes are usually brilliant but no choc cake or victoria sponge...now that was a disappointment!Will still come back though as am sure they will improve as they always take on all reviews.

From my previous reviews my experience here hasn't been great. But today it was ! Staff were on the ball and very competent. Food was delicious , tables were cleared. Great !!!

We were looking forward to visiting this coffee shop, but so disappointed.We ordered cheese and onion toasties, which took forever to be served to us, the girls behind the counter were too busy gossiping amongst themselves.When the toasties did arrive all it was was thin sliced loaf of a cheap quality and no garnish, it was most uninteresting.Also a lady ordered a salad and stated she must not have nuts, and what happened it was served to her with nuts. So we were so disappointed with the service and food.

Came across this one day in may. Great food and friendly staff, excellent coffee and farm shop next door. Also fantastic fresh fish shop on the side as well. Great meeting place. Will return.

I regularly use this place for one to one business meetings or just a lovely place to come and have lunch or cake & do some shopping.Gorgeous relaxed venue with lovely friendly staff and scrummy food. Not junk food, good wholesome organic food that is super tasty The place has a nice feel to it.. quite regularly I see others working from their iPads or laptops drinking coffee and feeling undisturbed and unhurried. It's always a pleasure to go there and is thoroughly recommended

Dropped in for Sunday "brunch" and what a great place. Very busy coffee shop attached to the deli/farm shop. There is inside and outside seating. Super quiet, with views over the fields. Food is superb. For a busy shop the service is good. Massive car park. Reasonable price as well

Have visited here for breakfast and for coffee and cake. Both visits were very nice and the quality of the food and drinks excellent. Amazing view over the Kent hop fields, making for a very nice experience both times. The only thing I did note is that the crashing and banging of plates , mugs, coffee cups by the team as they prepare the orders can be a little over bearing sometimes, but appreciate they do have a job to do !!!! Would definately recommend this cafe !

Have popped in here a few times. Each time I seem to have been disappointed in some way. The staff always seem uninterested. I popped in twice hoping to get a cream tea. The first time they didn't have the scones. The second time they didn't have the cream. Another time they forgot my salad and I had to go up as request it again. Overall, never really had the best experiences here. Wouldn't recommend.

Stopped at the Hartley coffee house for lunch last Saturday, the latte was exceptional, best that I've had in a long time. My Husband had a chicken a bacon sandwich, which went down a treat not only with him but also our dog as there so much hand carved chicken. The bread was super fresh and cooked on the premises. We also found some great gift bargains in the adjoining shop.Team are super friendly not only to us but also the dog. A real pleasure, - we'll be back.

my husband and I stopped for lunch at the Hartley Coffee Shop, staff rude when the food turned up it was uninteresting, a scotch egg on a plate with no knife or fork, just the sc and the coffee ordered, when enquiring where was the rest of the lunch, we were abruptly told salad is extra! most rude, disappointing and the coffee was terrible, cold.

Stopped here recently with a friend as was recommended it! Was looking forward to a real treat as heard good things. Farmshop was lovely, very busy. However a bit disappointed with the lunch, my friend and I both ordered the ham and mozzarella panini, it came with salad. The mozzarella was cold, hadn't been melted and the ciabatta panini was as dry as anything. Which was a shame as it's local to us.

Came here as was told they sell amazing jam donuts wasn't disappointed they were amazing also bought a fab chicken & leek pie amongst lots of other food there is also a really good fish monger which we didn't expect, all the staff really nice spent a fortune but all worth it was also nice to wonder around we had coffee and a fab piece of cake came away very full and happy.

As said in title I had the grilled vegetable panini and a black Americano Coffee as having stopped whilst driving through the area - see photoThe Coffee was a very good flavour and the panini was tasty although was a little bit doughy but that is just a personal viewpoint They also do a number of other dishes to choose from and have a great view from the windows in the Coffee HouseThis also goes straight into the Farm Shop which is a good size and sells items of good quality Recommended and would use here again if in the area just to try something else from the menu!

Verry nice shop, there is a butchershop and a vegetable shop and a bakery and fish, and a verry nice coffeeshop and also flowershop. Staff Is verry kindly and helpfull. Recomandable to make a stop here.

Great little farm cafe with delicious food and decent coffee. Views out over the apple orchard and you can sit either inside or outside, which is delightful in the sunshine! Farm Shop is worth a visit with a verified wide range of home cooked, local and natural organic products. And it's quite reasonably priced. It getting busy so you might have to wait at peak times..

Driving past looking for somewhere for breakfast and found this place. Ordered breakfast and drinks and a cake for my wife. Breakfast came very quickly and was hot and good quality ingredients but there was no sign of drinks and cake! My wife ended up asking about them, as I had finished my breakfast, and unfortunately they had been forgotten! On the whole very good but a little disorganised.

Visited on a late Saturday afternoon. Quite busy but managed to get a table for 2, beautiful views of the vineyard outside. Delicious coffee and beautiful quiche, all reasonably priced. Would definitely recommend this place for and afternoon lunch or just coffee catch up! Will be visiting again!

Was passing by and decided to stop for a quick coffee. Lovely coffee shop, very friendly staff. Had more than just a coffee in the end, my husband had the full breakfast and I had scrambled eggs on toast. Both were wonderful, great sausage, all well cooked. Lots of toast, my husband asked if he could pay for a packet of marmalade to finish off his toast and they handed him a small jar which they would not take payment for. No sachets of ketchup or HP they give you a bottle and you can help yourself to as much as you want. We sat by a window overlooking an orchard and the beautiful Kent countryside. The plus side to the coffee shop is that there is a farm shop attached with wonderful food, meat and bakers,needless to say we bought quite a few things, the carrot cake was excellent! Wish we lived nearer we would use regularly.

I have been visiting most Sundays since it opened, always found the staff accommodating breakfast always well cooked, my son will not go anywhere else on a Sunday now, it's a routine that is always looked forward to, thank you and long my it last,

I have visited here a few times & have always had a friendly welcome & impeccable service, the ladies that work here go over & above to make sure your experience is friendly & enjoyable. The food & drink selection is varied & very tasty.

As a regular visitor I can highly recommend this Coffee House. The service is good and the staff are always friendly, Karen always recognises us when we walk in (a rare thing these days) and makes us feel welcome. Their light lunches are very good and presented well! What could be better than sitting having lunch looking out over a beautiful country orchard!

After a break of a few months thought would try cafe again , to see if it had improved. Went twice during week and Recieved prompt service and food to a great standard! Went Saturday and it was dire ! Lots of staff but no service. Toasted sandwich wasn't toasted, panini was stone cold and inedible , cups of tea amounted to two half cups of hot water plus t bags,. Other's around us had teapots but we were told this was how tea comes ! We didn't eat our food , member of staff cleared plates and didn't ask why we had clearly not touched it, then tried to take our tea whilst we were still drinking it!!!! We won't be going back.