Harry's Bar in City of London, Westminster

Awful experience. My order was missed and then rushed out. Burnt and bland. Service was awful.

Outstanding food, the beef carpaccio was delicious and both the seabass and tuna steak we took for mains were impecably cooked and flavoursome. I would like to have seen better knowledge of the wines from the waiter which would have helped us better navigate the wine list. For the style of restaurant, I find that the location is wrong. It is off Oxford Street and right by Selfeidge’s, so attracts a heavy footfall of shoppers that meant the ambiance didn’t feel special. It felt more like a casual dining restaurant, when Harry’s is nothing but. If you are looking for a special meal after some retail therapy, then this will be your bag, but if you are visiting outside of this for a special occasion then I do not recommend.

Excellent and worth a try, but it is crowded and there is a delay of more than an hour to serve the food

I Gave this rate because of the recipient lady here name is yusta , we came without reservations and she said fully booked no table for you is available while going out checking the websites found too many slots of timing are available and i booked and now I’m sitting in a very nice table waiting my pasta. This bad behavior will give very bad image about such a nice a restaurant i hope such behaviors will be prevented by the management.

Delicious 🤤 I absolutely love white truffles. The table was booked for 16:30 on NY (!) and we finished our dinner by 17:10! What an efficient turnover. Management should be proud 💪🏼 thank you for amazing food and service 🙏🏼

Marwan the bar man was amazing made our day with his service and professionalism, great food and drink.

The barman Marwan was great and he recommended a great choice of food and champagne.

Had a great drink and meal with great service from Marwan thank you so much for an amazing experience.

Truffle pasta is sooooooooo delicious ❤️❤️❤️

Really good food and excellent service by Mango

Food wasn’t pleasant and there seemed to be an issue with simply scrambling eggs! Expensive & poor food, service was average

Low-level tourist restaurant, horrible service, unprepared and uneducated staff, very unprepared manager, very bad food, without any preparation.

Unfortunately, my experience at Harry’s was disappointing due to overcharging on the bill. The prices on the bill were higher than those listed on the menu, with an extra £1-£2 added to each item. The total should have been £92.29, including the service charge, but the bill showed £97.04. What made it worse was that the staff member insisted on us paying quickly and didn’t allow us enough time to double-check the bill. This behavior is unacceptable, especially for a restaurant of this caliber. And the forks and plates were dirty and clearly not washed properly, which was unacceptable for a restaurant of this standard. I hope this issue is addressed, and service quality.

Low-level tourist restaurant, horrible service, unprepared and uneducated staff, very unprepared manager, very rum-like food, without any elaboration. Low-level tourist restaurant, horrible service, unprepared and uneducated staff, very unprepared manager, food very rum, without any preparation.

Very bad behavior, I do not recommend it

I was met by the rudest male host, he disrespected my daughter, called us players for arriving late to the time slot. If this is the front image of the restaurant than I will never step foot in this restaurant again.

They refused to give a table to my disabled mother who was unable to get on a bar stool. They insisted that we only take the bar stools for drinks despite my mother’s disability, and despite plenty of vacant tables. Quite abysmal service and inconsiderate staff, would not recommend.

The food was okay. The drinks were very good though!!

I higly recommend this restaurant. Its dishes very delicious 😋. In addition to this, its vibes and attitude of its staff especially Jose, who is professional and polite with customers,. Jose can also assist you to select the best dishes and Halal food. It is suitable for Gulf Countries👍 I will put this restaurant in list of favorites restaurants in London

The server at the restaurant was very courteous, and explained the menus well. We ordered the pepperoni pizza and fungi pizza. They were outstanding. Would definitely visit again to try out their pastas

It’s very cold weather outside, service guys don’t help to bring fair gas.

Divya and mango were fantastic! We had an amazing meal! Thankyou!

Harry’s Marylebone serves some amazing pizzas and pastas. Definitely coming back!

0 stars don’t go here the staff were so extremely rude to my sister she was almost in tears. so unfriendly unwelcoming bad vibes! I never leave reviews but I was disgusted/shocked to hear how they treated my sister and her friends! Do better

Interesting experience not in a good way. We visited harrys 1st of december for team christmas dinner and it was a disaster. The food wasnt nice staff wasnt friendly. We didnt feel welcomed and everything was overpriced and the quality didnt matched with the prices. We spent £70 each for one main and one drink. So its a no no.

I’m giving a 1-star review across all categories because after my experience today, it doesn’t feel right to rate anything higher. I was deeply disappointed with how I was treated at Harry’s. The experience was particularly unacceptable, and I couldn’t help but feel discriminated against and seen as an inconvenience to the staff. We sat outside as the restaurant couldn’t accommodate a buggy indoors, which we were fine with. We tucked ourselves away in a corner to stay out of the way. However, midway through our meal, a waitress came over and told me to move the buggy, stating it shouldn’t be there. She questioned who had allowed us to put it there and demanded (not politely asked) that I collapse it, insisting it couldn’t stay. When I asked where she expected me to put it or if she’d prefer we just leave, she rolled her eyes and said, “I’ll come back when you’ve figured it out,” before walking away. I’ve never felt so unwelcome or uncomfortable in a restaurant. None of the other staff stepped in to help or offer a solution, leaving us with no choice but to leave. I won’t be returning to Harry’s. This was hands down one of the worst service experiences I’ve ever had.

Marowan and Robert are the best staff in Harry’s I’m always in the bar me and my friends they always give us good service they are too friendly and very welcoming people I love to come to Harry’s every day thank you for the amazing service

Overall, the place looked nice and ambience seemed perfect but the staff was so rude and we had to leave the restaurant after being seated on the table without ordering anything! They had a certain attitude/air about themselves. The staff should be kept in check otherwise having a great ambience and menu won't save the restaurant from getting shut!

I just want to make a review because of the fantastic service we received from Mango last night. He provided absolutely fantastic service and whilst the meal was very good he deserves a 5 star review.

Part of the Harry’s Bar chain set in Marylebone. This used to be a regular Italian restaurant and has been refitted with Harry’s Bar type panelling. The staff are very friendly and the menu is Italian theme. Quite a fun place but not a classic.

Unexpected type of attitude from a service guy named Ali. Extremely rude. As a management, should train him professionally otherwise you will loose customers in no time. Will never visit it again.

I enjoyed my lunch and drinks thanks to bartender Momo

Special thaks for soda , She was very kind and funny

..to lazy to scramble my eggs pffff

Amazing experience We were greeted with lovely hospitality from the staff. They seated us at the bar which was the best part coz their bartenders were very friendly and polite! They were very busy but they made sure we had the best experience!Thanks to Momo and Robert We are definitely coming back soon xx

Divya was very nice, very nice work and the food very good

Loved this place—great service! I went last Wednesday and ordered Harry’s Spaghetti Seafood, and I’m obsessed with how good it was. I thoroughly enjoyed it and can’t wait to come back soon! Huge congratulations to Nico.

Good food is sadly let down by the pretty hopeless waiting staff, who kept forgetting orders and generally couldn't be bothered. We were rudely shoved off our table even though the staff had been happy to take and serve our dessert orders shortly before. There are better places to eat.

Worth a try and thanks to the nice waitress Giorgia 🌹

The staff at the front extremely rude! The waiters when i called them they have ignored me. They have too many staff but still service 0. Improve your customer service! The food was ok. Definitely this is the last time i come!!!!

Polite & attentive waitress provided good service. That was about it for the positives. Very expensive, also-ran food. Rude head of service rushed us out to cram other customers in; if they're going to do fast food it should at least be fast food prices. My dad booked it as a birthday treat. What a shame. Shocking tourist trap, will only sucker in those who recall the original fondly; this isn't that. You're in the world's best culinary city - avoid at all costs & go somewhere else.

Great food and service from Ariya

Amaazing food and beautiful laday divya for the service i love itt

Popped in for a super quick business lunch. The service was prompt and the staff warm and friendly, in particular one lady whose name I forget, Bpnie

Best place to have Tiramisu and wine, and if you are sitting at the bar Merouane is the guy. Wonderful times.

On Monday I had dinner with my family and everything was very good, as was the service, but I asked for the person who had made the bianca pizza because it was spectacular, they told me his name was Nicolas. We had a very good night.

Only the pizza is good, the rest is very ordinary

Wonderful food, and friendly staff. Definitely mimics the vénitien original with tight seating and bustling atmosphere.

Wonderful experience and delicious food. Soda was a great help and very kind.

What an amazing experience the food is nice , i got a great service at the bar , momo and robert looked after us , they are a very friendly , i will comeback again and i will recommend the place for my frieds❤️❤️❤️❤️❤️

Ordered the bolognese and was offered parmesan for the top to which I said yes. The server went to grab it and never came back. I’m still waiting. Update: It’s been one whole year. I’m still waiting. Starting to think it’s not coming.

The food was very nice, and appreciated Soda she was very nice.

Service was horrible, pre booked here on a Saturday evening at 7:30, we where taken to our table and instantly told we’d have to leave Within a hour and a half (this was said in a very passive aggressive tone). Following this after 5 minutes of ordering starters and drinks, we where ushered to order mains without even receiving starters or drinks, i politely said can we have 5 minutes I’ve yet to look at the menu, which was met with a awkward silence and weird look making me and my partner very uncomfortable. Around 5 minutes later and no signs of our drinks are starters arrived, these were fine nothing special. After finishing these (still no drinks) we ordered our mains, not even 10 minutes later our mains came out, by then i politely asked if they knew where our drinks where, after this we finally received 1 glass of wine and one Hugo spritz. After one sip of the Hugo spritz you could this was made completely wrong, by then we felt so uncomfortable and decided to leave. In the process of leaving we were charged a £10.15 service charge. Overall I’d not recommend coming here, an I certainly won’t be coming back.

Harry's was humming! Very popular lunchtime venue. Staff coped expertly with every table occupied and a steady turnover. The chargrilled tuna was subtle and superb, washed down with fresh Sicilian white.

Amazing food and atmosphere. The waiter Soda was so lovely she made our experience so much better! 10/10

Everything was incredible, divyq Georgia were out waiters and they were fab

Soda was amazing and so friendly will definitely be back, she made out experience 10/10❤️

The food was excellent, I went for the Harry’s ribeye which was fantastic. Our server, who was called Soda was attentive, efficient, and cheerful, providing a wonderful service with a smile. Definitely would recommend

Brilliant service from Divya and Dante

We visited Harry’s today with my girlfriend, and wanted to order the wild mushroom and truffle pizza which costed around £19. The waitress offered a “festive season” pizza which was also with truffles, to which İ asked to add extra wild mushrooms. She did not let me know the price, and so İ thought it will cost around the same amount. To our surprise it was £38.95. Now the problem is not how much that particular pizza costed (even though £40 for a pizza is too much) but the fact that we were not let know beforehand that it will cost us double the original one. What if İ only budgeted to spend a certain amount of money for my meal? I can buy whatever I want according to my pocket but knowing the price of it is the most basic consumer right. Cannot say the food was bad, but the service was extremely indecent and dishonest. Did not expect this from Harry’s.

Used to love this place but it’s really gone down

We ordered tartufo and mushroom pizza and a few things from the Christmas menu. The girl who took our order said that she recommended the pizza, which was not on the Christmas menu, it was “more tartufo". We accepted. Pizza and food came to the table, there was no tartufo, we ate half of the pizza, they brought tartufo. And the account is terrible! a £19 pizza sold for £38. That's right, the mushroom pizza has arrived. There was no difference between what we showed from the menu. Dec. Tartufo came to the table too late. Did you put gold in it? Why are you fooling us? What is the benefit to the staff when the staff writes an excessive price for the same product? Were you pocketing too much money?? What's going on in there? I will complain to all of you. Why did we pay 38 for a pizza that was 17 on your menu????

Food’s average. Service is terrible, very rude and unaccomodating, makes you not want to sit there.

I think the staff needs to learn more about hospitality specially the manager because he was so rude

The moment we walked in we were directed to our table. The waitress Soda was a joy from the beginning, she made the experience all the more better with her jokes and checking in on us, making sure we were very comfortable. The rest of the staff were also very considerate when letting us know if the food was halal. The atmosphere was very relaxed and we left very full and very happy.

The food was normal The waiters disrespect Atmosphere at restaurant is the best

Pretty average italian fare served by non Italians. It is a name. Really not worth it.

My husband and I visited today. We had no reservation however the host asked us if we were happy to sit at the bar so we agreed. It was the best decision we made, the bar staff took exceptional care and so friendly, our experience was more than enjoyable. The food was delicious and atmosphere amazing. I would not hesitate to return again!

The reception staff were unwelcoming and the server who attended to us was also unfriendly, which impacted the service overall. However, the vibe of the place was enjoyable and helped create a more pleasant atmosphere. The food was fine. Improving the staff's attitude would greatly enhance the overall experience

I had a fantastic time! Great food, excellent service, and a welcoming atmosphere. From the start, Phoebe, the lovely receptionist, made us feel so welcome with her warm smile and helpful recommendations. Her kindness and attention to detail really stood out.

One of the distinguished Italian restaurants A wonderful experience and I will repeat the experience. Of course, you must book through their website before attending The best order for me is the truffle pasta, which is very excellent

I had a wonderful time at Harry’s last weekend. I was greeted with a lovely, warm smile by a beautiful receptionist called Phoebe who took my partner and I to our table and made us feel welcome. The service was great and the food was amazing; I particularly enjoyed the veggie options. We will definitely be coming back here again!

Dante the guy working in this restaurant is very kind, he provided us with a pleasant experience with his smile.

I recently went to London and this place was on my to-go list for a while. It was quite disappointing considering that, even though it’s such a nice, gorgeous atmosphere and space, the staff really doesn’t make it the best experience. I have worked as a waitress before and if I was as rude as most of the people working there, I would have been fired. The food is good but also not mind blowing enough to justify the price

Very nice Italian restaurant, the food was very delicious and worth every penny. Highly recommended. Service a bit slow. And they don’t serve any bread or water at the beginning.

Have visited Harry's last friday. It seemed quite busy but Bogdan was doing an amazing job into finding us a table in less than 5 minutes and so accommodating. Thereafter our waiter Ankita was taking care of us like never before and made us feel really special. Thank you so much for the lovely food and service.

Service was so bad it overshadowed the whole meal! Server was rude and inattentive. Food was mediocre at best. Would never come again.

5 stars because the food is very very good, however it took 20 mins for my wine to arrive I had to ask twice. However I had a great time

مايسوى وخدمتهم سيئة وصلنا الأكل بارد The staff had a bad attitude, and it seemed like there might have been some discrimination. Our service was subpar, and it appeared they intentionally delayed serving us. The food was cold and wasn’t brought out immediately. We usually don’t remove the service charge, but this time we felt we had to, and won’t be visiting the restaurant again.

Do NOT bother going here! Had to give one star, as wouldn't accept no star review. We left befor ordering. We were ignored from the moment we arrived. As we arrived early for our prebooked reservation, we were asked by receptionist to wait at the bar.. despite there being at least 4 staff members behind the bar, not one served us, not even asked if we wanted a drink. Should've left then! We were eventually seated at what looked like a spare table in the middle of the walkway. Not much room to put 2 plates on! I asked if we could be moved to another table and was told there were no tables ready, we could clearly see that there were at least 3 free tables aleady set. We were given menus, but we seemed to be invisible. Terrible attitude from staff. Sat for about 20 minutes, weren't even asked if we'd like to order our drinks. Had high expectations from this restaurant. SO DISAPPOINTED!!

The restaurant is less than normal. Most orders say they are not available! The food was normal once and the pizza was dry The best thing they have is burrata

The food was delicious but the meat and chicken are not halal. The restaurant was quiet busy and the reception was rude when we requested to change the table to another one.

My experience at the restaurant was, unfortunately, mixed. The atmosphere is very pleasant, but I had a few issues with the service. The waiter who attended us was somewhat discourteous when explaining the vegan options available, responding in a way that didn’t show much respect for what was on the menu. Additionally, at one point, a waitress interrupted our table conversation without being invited, which I found disrespectful. As for the dishes, the lobster ravioli was disappointing: the portion was small and definitely not worth the price, to the point that we had to eat at another restaurant afterward. On the other hand, the mushroom dessert was the highlight of the evening—surprising and delicious.

I was working here a few months ago, the managers tell you that this place is very famous, important rich people come here, it is a high level of hospitality, but then workers like Food Runner are paid the minimum in a pub in any neighbourhood, they pay more than that place and most of the restaurants in Mayfair, especially Caprice Holdings, treat employees badly, they never speak English, they are always speaking in Italian, for me that is a lack of respect, we are in the United Kingdom, not in Italy, this has to start changing, we are people, it does not matter the position, not the numbers, I do not want to generalize, not all the people who work there are rude, but they have to improve the treatment of employees. They are always talking about Richard Caring, it seems like a sect of human resources that does nothing because they always prefer to be next to the managers.

Booked for a lunch . The place was busy with a nice atmosphere. Our waiter hassled us to order despite telling her 3 times we were looking at the menu . We ordered a steak (£45) asked for medium rare . It was delivered overcooked . We asked for a replacement which was also delivered over cooked . Very disappointed. Would not return

The food is delicious, but the sizes are very small I didn't like the fried zucchini, the rest was delicious The prices are good The service is excellent

No sé por dónde empezar. Gran lugar acogedor, animado con un buen ambiente, la comida era simplemente increíble. Visité con dos de mis amigos, y todos nos quedamos impresionados y sin duda volveremos a visitar. Genial gracias a Bogdan por encontrarnos una mesa y recomendación de vino.

Visited yesterday 20.11.2024. Time was 21:00 I entered the restaurant and politely asked if they could accommodate a table for ONE, as I do not have a booking. I was fully prepared to be told they were booked with reservations and I'd have to look elsewhere for food. Instead, the hostess suggested they could prepare a table but it would be about a 20 minute wait. She suggested I sit at the bar while I wait. This is pretty standard, and I happily complied. I was grateful they could accommodate me. I proceeded to the bar and ordered myself a drink. 5 minutes later I was given a menu by the same hostess. 10 minutes later, the same hostess returns and to my surprise, tells me she can't sit me at the table for food because I AM A PARTY OF ONE, which is against their 'policy' and she was told this by her General Manager. 1) This is a discriminatory and should not be enforced anywhere. It treats you disrespectfully. As a single woman, dining on my own is an experience I enjoy and fully support other woman to try. The message this establishment sends is insensitive and humiliating. I am quite comfortable on my own, but after this experience, it has been on my mind for the rest of my evening and into today. It has affected me so much sothat I am writing this review. This ill treatment seems so absurd to me, that I am even contemplating if this was something more, perhaps my physical appearance? My clothing? My skin colour? I was very polite and understanding, so it doesn’t make sense to me that I would be met with such disdain. 2) The fact they entertained the idea that I would have been given a table, wasted my time. If I wasn't going to be served, it would have been fair to say so from the very beginning. Ie. The restaurant is full with reservations, OR only the bar is open for drinks, food will be stopped soon. ANY number of acceptable reasons… but I was deliberately misguided and wasted 20 minutes of my time that I could have spent going elsewhere. I work hard, had a long day, and was eagerly anticipating treating myself to a 3 course meal and expecting kind, respectful hospitality. I was very wrong.. May I suggest the restaurant ISOLA around the corner. After this heartbreaking experience, I went to ISOLA. Very fairly, they let me know the dining room was full but could seat me immediately at one of the available booths. She was kind, hospitable, professional, respectful. It was my first time there and I will return many times now, and bring my family and friends. A good memory was made, replacing a pretty awful experience at HARRYS MARYLEBONE. They have lost out on this customer and everyone I know. Also, I typically send more money on my own than I do with company.

The food is normal, to be honest, and not as much as there are praises and recommendations, but an important note is that they add dishes to the bill, and we and the table next to us went back and saw the bill.

Do not waste your time, food and service are both subpar!

There is a woman wasn’t good to us,she wearing white jacket 👍🏻she said (u have to order drink and we already had 5 and 3 dessert her way wasn’t nice)anyway not good service

food is pretty good. without a doubt one of the worst services ive ever received. hair on my plate, asked for olive oil multiple times never got it. couldnt even pay discreetly cz the waiter told me to come back later

I had a wonderful experience at Harry’s bar. Our waitress Ankita recommend us to try their signature Signorina mayfair which was delightful! She was warm and friendly and she made sure everything was to our liking. Her sense of humour added a great touch to her service. I’ll definitely order the same drink during my next visit 👍🏻

The service was not appropriate for a luxury restaurant. Italians are friendly by nature, but the workers gave a bad impression of them.

I knew nothing about this restaurant prior to booking. It was a spur of the moment decision and as this restaurant was part of the Ivy Collection, I thought it would be a winner. How wrong I was! I'm Italian so I know Italian food. Ambience and service were good and the waiter polite. Tables too close together. We ordered a starter of bread which was very nice. Main dishes dreadful. My mother ordered Harry's seafood spaghetti and I ordered the linguine vongole. £25 for each dish. Pasta is a hearty meal and I felt my portion wasn't even 100g. I took one look at the clams and knew we had a problem. Clam shells, but no clams. I had 7 clams and about 12 shells. Worse was my mum had mussels and out of 12 she had 2 tiny mussels. 1 vongole out of 6 shells and 2 prawns. There was something else in her dish which we couldn't describe. The sauce was bland, no garlic, no onions, wine, herbs. It was tasteless. I complained to the waiter who came back and said we wouldn't be charged for my mother's meal and they cooked a few more clams and mussels. They didn't take her dish away so by the time the extra seafood arrived her pasta was cold. I ate mine, I was hungry but it was awful. The replacement seafood was just as bad as the first lot, empty shells and what was the sauce in the bottom of the dish!!!!Hideous. I asked to speak to the manager. I asked him to get a spoon and taste the sauce, he didn't. I asked him what was the sauce...it was like drinking warm oil with a touch of cream. He said, the chef had to make a sauce to cook the seafood. I told him the chef didn’t know how to make a sauce because he has no clue what garlic is. To be honest the manager's attitude was shoddy. I will be writing to head office, as Im appauled with the standard of food! He really didn't care! He said he would pass on our comments to the chef! I don't think he will. I certainly won't be recommending this restaurant to anyone, the worst meal I have ever had.

Best service the food amazing atmosphere very nice we went there for dinner as always it was delicious and the staff al very friendly

Ankita took such good care of us, was very attentive and patient to explain different items on the menu. Ankita made the experience of dining at Harry’s that bit more special and we are keen to return. We, as restaurant frequenters, recommend the truffle aaroncini and tiramisu espresso martini very delectable.

Food is excellent, the place is excellent and Nancy our waitress was the best! Thank you so much!!!

Lovely experience, staff is amazing. We were served by Nancy who was very attentive and made the meal enjoyable and provided a great experience.

Went for lunch on Wednesday. Not too busy, good menu with many dishes to choose from. The team seems to be knowledgeable and attentive. Not sure of the olives as the portion was tiny and most likely out of the jar. Loved the donuts with chocolate cream. Never do take away yet could not resist this one. So I still enjoyed it in the evening.