GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.8

Based on 1.088 opinions finded in 4 websites

site_photo4

Nº 591 in 810 in Richmond upon Thames

Nº 6 of 6 Brasserie in Richmond upon Thames

CUSTOMERS TALK ABOUT DISHES WITH..cookedporkfishchickenharebeautifulpiesteakroastpaysaladold

comment_iconOpinions

Absolutely delicious starter and main, enjoyed en famille in one of the huts in the super pub garden.

site_logo

Alex Starling . 2025-03-29

MORE AT Google

Wow! What an amazing pub. I would definitely consider it a destination pub for any occasion. Whether it be a tasty meal or Sunday roast (vegan options are plenty), a drink in the garden (their garden is MASSIVE) or to be involved in a community event (they have loads on), there’s plenty of reasons to visit the pub. The managers (will & lisa) & the team are so friendly and accommodating, you will feel incredibly well looked after in this pub.

site_logo

Emma Wurfel . 2025-03-26

MORE AT Google

Just want to say a huge thank you to Lisa, Will and Emma and the entire team at the Hare & Hounds. Your pub really is the hub of the East Sheen community and we’re super grateful to you being such a vital part of the Sheen Art Trail and for hosting our event the Sheen Art Fair. What a fabulous day. So many people came to the Hare & Hounds to see the art on display at this truly wonderful community event. There was a huge footfall and the preplanned good weather emant that many going to the pub wandered round and looked at the art work. Separately, I had the most delicious mushroom/yoghurt/toast dish. Shall defo have that again.

site_logo

Juliana Jones . 2025-03-25

MORE AT Google

The Hare and Hounds pub, in the heart of East Sheen hosted the Sheen Artists Art fair and it proved to be a fantastic day out. The Hare and Hounds garden was the perfect place for the Sheen community to come together to eat, drink and view some amazing artwork. There was a fantastic atmosphere and I really hope this will become an annual event to look forward to.

site_logo

Jennifer Howe . 2025-03-25

MORE AT Google

I love this pub! Lisa, Will and the team are so friendly and go the extra mile every time. The garden is fantastic. The events which are held here help residents to discover what was Sheen's best hidden secret. Its fabulous for a family meal to large groups. We are lucky to have it on our doorstep.

site_logo

R H . 2025-03-25

MORE AT Google

Pub with a very large garden - perfect for a sunny pub lunch! We got fried fish to start, the fish and chips, and the burger. Our favorite was definitely the starter. The fish and chips was massive. The burger was just okay.

site_logo

Stephanie Hoang . 2025-03-18

MORE AT Google

Hare & Hounds is always a hit - we have had multiple events, birthdays and celebrations here and it's always amazing! The team is SUPER accommodating to children & their needs - the garden is beautiful (even more so in summer) and the staff are just amazing!

site_logo

Jamie-Lee Knowles . 2025-03-10

MORE AT Google

Visita la Liebre al menos una vez a la semana con familiares o amigos. Siempre una fabulosa bienvenida amable, ya sea de día o de noche. Personal encantador, en particular Amy que siempre es sonriente y encantadora Lisa. Nunca te hacen esperar en el bar por muy ocupados que estén y el lugar está impecable. El mejor jardín de cerveza en Sheen también no puede esperar al verano.

site_logo

Queenieclimber . 2025-02-19

MORE AT TripAdvisor

Decent ale selection, good atmosphere

site_logo

Dan R . 2025-02-19

MORE AT Google

Typical youngs. Too pricy and a limited selection of lagers

site_logo

Dave Turks . 2025-02-12

MORE AT Google

Since Lisa and Will took over the pub has gone from strength to strength - the staff are so welcoming and attentive. The food is also delicious - make sure you come hungry as the servings are generous! Such a nice atmosphere here and the garden is fantastic in the warmer months.

site_logo

Emma K-P . 2025-02-07

MORE AT Google

My wife, step son and I had food in the pub last Tuesday. The duck was tough and chewy, the mushrooms on focaccia was initial cold and sent back was then only average and the burger, I had seemed ok until arriving home when the toilet was desperately required! Shall’t be going back anytime soon.

site_logo

CHRIS BROAD . 2025-02-07

MORE AT Google

Love this pub, always a good vibe! The beer garden is great, even during winter

site_logo

Marina Casagrande . 2025-02-03

MORE AT Google

Great Sunday Lunch at the Hare & Hounds, which I really recommend. My only small criticism is that the drinks menu doesn't wholly apply to this pub. Some sparkling wines are available by the glass on the menu but you can't order by the glass. A bit misleading, maybe.

site_logo

Mark Skarratts . 2025-02-02

MORE AT Google

It's always an amazing atmosphere at the Hare & Hounds. It's also a great place to run into people you haven't seen for awhile. Lisa and the team make it very easy to relax and catch up with people over a few drinks and a bowl of chips. My friends ordered pies and I was so pleased to see that they were proper pies not just a pastry lid. Keep up the good work team H & H. You are a credit to East Sheen.

site_logo

Robyn P . 2025-01-29

MORE AT Google

The pub has a lovely warm friendly atmosphere & the staff are always very helpful. A delicious selection of food on the menu and a great selection of beer and wine. We have had our office Xmas party here with a selection of great bar snacks in the snug, Roast dinner with the family in the restaurant and drinks in the garden. Whether you’re here with friends, family or work colleagues it’s the place to go in Sheen!

site_logo

Amanda Martin . 2025-01-28

MORE AT Google

Love this pub. Gorgeous garden, great space inside and such a warm welcome from the excellent team. Delicious range of food available and really family friendly. Would absolutely recommend.

site_logo

Stefanie Midmer . 2025-01-27

MORE AT Google

The Winter Wellness Fair last weekend was a wonderful community event with such a warm and welcoming atmosphere. Thank you to Lisa and her great team for all their hard work in hosting and organising such a succesful event in their beautiful gardens

site_logo

Karen Crump . 2025-01-27

MORE AT Google

I recently visited The Hare and Hounds for a Wellbeing Fair, the place is beautiful, the staff can not do enough for you. I found the garden lovely to sit in and the atmoshpere was happy but relaxed. I recommend this place for sure.

site_logo

cpants003 . 2025-01-27

MORE AT Google

It’s not often you go into a pub these days and be so wonderfully hosted. We exhibited at their first Winter Wellness event which was an absolute delight. Everyone was so friendly and helpful. Had some really delicious food and drinks. Highly recommend this great little pub on Sheen high st.

site_logo

Andrew Cuerden . 2025-01-26

MORE AT Google

I absolutely love the Hare and Hounds in East Sheen. It is beautiful and comfortable home from home in the community. The staff are divine. Kind and thoughtful. The food and drink are great. I cant live without the fish finger sandwich.I bring friends with me to have it and the love it ,too. We are so luck to have this perfect pub in our neighborhood. I feel cared for the moment I enter the door. I great place, inside and out, with the most marvelous garden .

site_logo

Lisa Jennings . 2025-01-26

MORE AT Google

Very enjoyable visit, welcoming atmosphere and prompt service. Thank you

site_logo

Sorrel Coni . 2025-01-26

MORE AT Google

What a lovely pub - food, staff and ambience! Such a lovely warm and welcoming atmosphere and the beer garden is fab! I went on the weekend when they were holding a Winter Wellness event - fantastic that they support local small business. Plays such a lovely part of the community. Highly recommend

site_logo

Georgina Bahoshy . 2025-01-26

MORE AT Google

I have been going to this pub for over 10 years. It is a cozy atmosphere and always delivers great food. The staff is always lovely, and the outdoor space if wonderful. They are always hosting amazing events for the community as well!

site_logo

Laurie Glenn . 2025-01-26

MORE AT Google

Always a favourite traditional pub Food great garden and outside space inside roomy comfortable and good friendly staff

site_logo

Marylin Harper . 2025-01-25

MORE AT Google

Nice pub. Large garden area. Not eaten here.

site_logo

Kev Allbright . 2025-01-14

MORE AT Google

Excelente ubicación en la parte superior de Richmond Road cerca de paradas de autobús y la estación de tren de Mortlake. . El pub tiene un ambiente agradable y el personal es atento y servicial. Una buena selección de deliciosos platos en el menú que están recién hechos a pedido. ¡Volveremos!

site_logo

Melanie50450 . 2025-01-12

MORE AT TripAdvisor

Had such a family-friendly supper there this evening. Great service and atmosphere. Loved the January menu too - great idea!

site_logo

Maxine McGuire . 2025-01-08

MORE AT Google

A very quiet restaurant, the setting is very pleasant, everything is perfect, the food excellent and the staff very attentive to the needs of its customers. Honestly, I recommend it and I will return there regularly.

site_logo

Frederic PONCE . 2025-01-06

MORE AT Google

Encantador gran pub y jardín amable personal servicial, pero no visite en NYE lo que una decepción, la música se puso baja, ni siquiera la televisión encendida para la cuenta regresiva o fuegos artificiales de Londres, sin ambiente, sin baile, tuvo que mirar su móvil para la hora a medianoche, ya que nadie estaba diciendo nada, está bien si quieres una bebida tranquila, pero ni siquiera viejo letrero tocó, y ningún personal dijo nada, todo el mundo caminaba como si fuera una noche normal. Luego el pub cerró a las 12. 30 . Nunca visitaría en NYE.

site_logo

Ryan G . 2025-01-02

MORE AT TripAdvisor

Soy un cliente habitual y he estado visitando aquí durante años, llegué para una comida para dos y se quejó de ver dos ratones corriendo por la zona del restaurante. El Gerente llegó y dijo que estaba al tanto del tema y que era un tema continuo, no había disculpas ni aceptación esto era inaceptable. Básicamente come y vete a casa.

site_logo

Ajit S . 2024-12-28

MORE AT TripAdvisor

El almuerzo del día de Navidad era absolutamente delicioso y perfectamente cocinado. El pub estaba ocupado (como era de esperar) pero no abrumador por lo que se sumó al ambiente. Todo el personal era muy servicial y amable

site_logo

RichmondDolphin . 2024-12-26

MORE AT TripAdvisor

Tuvimos nuestro almuerzo familiar de Navidad en el Hare and Hounds. La comida era muy buena y el pub tiene un ambiente encantador. Todo el personal era muy amable y servicial. Mi única crítica sería que el servicio era lento. Éramos un grupo grande, pero habíamos pre-ordenado nuestras elecciones de comida y tuvimos que preguntar un par de veces en cuanto a cuándo llegaría la comida. Aparte de eso, un buen almuerzo fue hecho por todos.

site_logo

Nadia LBM . 2024-12-15

MORE AT TripAdvisor

Fantástica comida y ambiente. También había un encantador evento de pequeñas empresas que el pub estaban amablemente organizando. Muy agradable para visitar los negocios locales y apoyarlos - que idea maravillosa. El jardín del pub es hermoso, muy bien hecho

site_logo

Trek40525575753 . 2024-12-10

MORE AT TripAdvisor

Great evening at the H&H with friends. Nice big table and comfy corder with attentive table staff from the friendly staff

site_logo

Becky Jeffries . 2024-12-07

MORE AT Google

Gran lugar para tener una reunión con amigos. Teníamos una gran mesa y un lugar cómodo para charlar. Además de un atento servicio de mesa por parte del amable personal y buen ambiente todo incluido : )

site_logo

Becky J . 2024-12-07

MORE AT TripAdvisor

Popped in for a quick drink on my shopping travels. Can get very busy and would recommend booking in advance as its very popular.

site_logo

Joanne Nash . 2024-12-04

MORE AT Google

The epitome of London table service ie terrible table service.

site_logo

Pavlos Mitsoulis - Ntompos . 2024-12-01

MORE AT Google

Always get really friendly service here.

site_logo

C M . 2024-11-30

MORE AT Google

Very attentive and friendly service, food was yummy and great vibes!

site_logo

Yilin He . 2024-11-25

MORE AT Google

Really friendly stuff in here, lovely team. Nice comfy pub with a great atmosphere.

site_logo

Tom McCrow . 2024-11-24

MORE AT Google

Always a wonderful time here - food delicious, service prompt and helpful. To Lisa and her team - thank you!

site_logo

Alison Powell . 2024-11-18

MORE AT Google

Good food - especially the fish and chips. Nice truffle Parmesan fries. The burger was slightly more well done than medium but ok. Excellent service. Nice busy ambience. We had a pleasant evening

site_logo

Likhit Wagle . 2024-11-11

MORE AT Google

Wonderful atmosphere and staff! The manager took the time to chat with us and was very friendly! Would definitely come back!

site_logo

Beth Litterer . 2024-11-10

MORE AT Google

This place has a great atmosphere and wonderful people. It is perfect for having a pint at the end of the day.

site_logo

Michael LeVere . 2024-11-10

MORE AT Google

A great meal with a big family group, very patient and friendly staff

site_logo

Laura Smith . 2024-11-02

MORE AT Google

Best chips I have ever had!!!!!

site_logo

Marzia Piazza . 2024-10-27

MORE AT Google

It is very good in the Hare and hound and have very nice Beer selection

site_logo

Paul Chapman . 2024-10-27

MORE AT Google

Loved it here, great menu, lovely setting. Only concerning thing was a number of dirty side plates and glasses brought out to us and it was on a quiet afternoon sitting.

site_logo

Rosh . 2024-10-20

MORE AT Google

Perfect for a family Sunday lunch with dogs included! The food was superb and the staff are attentive, friendly and couldn’t do more to help even on a busy Sunday. It’s a lovely atmosphere and the big garden means there’s space for younger kids to get up and wander around if they get bored at the table. Highly recommend.

site_logo

Emma Finlay . 2024-10-14

MORE AT Google

Always a pleasure to be at the Hare & Hound, buzzing any time of the year with good vibes. Watching the margarita being properly made added to the tasting experience. Dogs are welcome and very calm. Pub dogs?! :-) Dynamic fall program with original fancy dress charity sale. Friendly team eager to help and serve.

site_logo

Flora Dupont . 2024-10-05

MORE AT Google

Hired out the Snug for our baby shower and it was great! Lovely, cosy atmosphere and really friendly staff

site_logo

Lauren Lodge-West . 2024-09-30

MORE AT Google

Very rudely greeted by the bar staff (grumpy old man) at 7pm today (Friday). I was told I couldn’t eat if I had a child with me. Meanwhile there were many families seated. I’ve been to this place a few times with my children and enjoyed the food but will never go again after the poor treatment. There are other establishments with good food and better customer service in the area. No need to go back.

site_logo

Nicole Yahara . 2024-09-27

MORE AT Google

Nos presentamos a un asado dominical, pero desafortunadamente se habían agotado. Nuestro problema por no reservar con antelación. Me decidí por la hamburguesa, pero la encontré demasiado cocida y seca, no estoy seguro de cómo puedes equivocarte tanto. El personal parecía estar teniendo un desacuerdo "doméstico", por lo general mejor ubicado, no al alcance de los clientes. Nos encanta el jardín y somos habituales a pesar de este desafortunado incidente.

site_logo

Mindy London . 2024-09-21

MORE AT TripAdvisor

Fantastic service and super accommodating and understanding! Special thanks to Josi and Lisa for excellent communication prior to the booking. Fab Sunday roast!

site_logo

Veera Suomi . 2024-09-16

MORE AT Google

I’ve been coming here for the first time during summer as a regular as I’ve had a lot of domestic repairs going on in my place. I have loved the garden nooks and crannies and inside quieter spots. What I am pleasantly surprised about is the feel of Home from home. The staff deserve a special mention as they are particularly kind and helpful, always taking a minute to chat, which takes me out of my cluttered headspace into the work that I have to get done. I have sorted out my life quite literally in your pub. 🤩 A special thank you to all the summer staff who made it lots of fun and sociable! Good times !

site_logo

Gaye Davies . 2024-09-12

MORE AT Google

Best burger I've ever eaten. Beautiful pub with huge beer garden. Superb service. A definite go-to in West London.

site_logo

Craig Stephenson . 2024-09-11

MORE AT Google

Amazing Guinness, nice and quiet

site_logo

RenegadeRaida . 2024-09-08

MORE AT Google

Lovely food and drinks Friendly staff

site_logo

Natalie Shields . 2024-09-08

MORE AT Google

Hemos visitado su pub en numerosas ocasiones. Probablemente nuestro pub favorito. Sin embargo, esta vez fue diferente. Han abierto una cocina exterior que tiene su propio menú. Para ser honesto, luchamos para reducirlo a un plato cada uno. Decidimos compartir un entrante de paté de caballa, una hamburguesa de filete con costillas cortas y una hamburguesa de pollo a la parrilla con pesto cohete. Absolutamente impresionante. Tan bueno que tuve que ir a la cocina exterior a preguntar quién hizo nuestra comida. Un agradecimiento especial a Carlos, un excelente y talentoso chef. Las cebollas crujientes activan todo. Volveré muy pronto.

site_logo

smittenkitten14 . 2024-08-17

MORE AT TripAdvisor

Wish the pod smelled more of vape, the server was very annoyed at the smell of smoke but it should have been more of vape and I couldn’t agree more

site_logo

Robert F . 2024-08-15

MORE AT TripAdvisor

We love the hare and hounds, the garden is just amazing! The staff and all the team go above and beyond to make sure your having a great time.

site_logo

Josh Harrington . 2024-08-12

MORE AT Google

Always love the garden - so peaceful, best and biggest one in the area. Also service was friendly, efficient, capable and very good - as usual. Even the weather was perfect, nice balmy summer evening. Menu interesting and varied, catering for all tastes. Drinks great, food generally very good - extremely generous fish and chips, delicious crispy batter and chips. Extra sauces on the side too. But my grilled artichoke and (deep fried) polenta was all a bit oily - the basil dressing seemed to be all oil. Next time I'd ask for the dressing on the side, to add as required. No wonder the calorie count was >700! Altogether a great evening and we'll be back soon, a short walk from home and an excellent experience.

site_logo

Very . 2024-08-11

MORE AT TripAdvisor

Great pub, wonderful garden, the pork belly Sunday roast is incredible

site_logo

Charlotte Giffen . 2024-08-09

MORE AT Google

Fab pub with the most amazing garden. Took friends from California who have impeccably high standards and they said if they lived here they’d be be here atleast once a week. We were so looked after and the food was delicious.

site_logo

Emma Dearden . 2024-08-08

MORE AT Google

Good food, staff and ambience. Loved it.

site_logo

Nigel and Susan Levy . 2024-08-03

MORE AT Google

Warm beer at £7 a pint in 30 degree heat. No need for further explanation. Chill your beer’s properly. This pub is well known to skimp on paying to chill the beers and serve pints that are well under the 568.

site_logo

Marco C . 2024-08-02

MORE AT TripAdvisor

Lovely staff and nice big garden. They should do a lunch menu with sandwiches/ salads etc as we found the options limited for a weekday lunchtime.

site_logo

Laura Reader . 2024-08-02

MORE AT Google

Very nice and friendly place with a lovely backyard for nice outdoor seating. Keep in mind that arriving planes will be flying overhead every few minutes. The food was alright, we had the ribs which were alright but not really amazing.

site_logo

John Ramacher . 2024-07-25

MORE AT Google

A classic English pub, good food, excellent beers

site_logo

Alessandro Morterra . 2024-07-22

MORE AT Google

Enjoyed a lovely Sunday roast with my family in the superb Hare and Hounds garden. Service was excellent - attentive but not OTT. Would definitely recommend.

site_logo

Paul Holman . 2024-07-15

MORE AT Google

Had a really great night at the Hare for the Euros final (shame about the result!) They really pushed the boat out, the service was flawless and they made sure everyone had a great view. The staff were fantastic, so friendly and made it all look effortless. Well done!

site_logo

Sam Marshall . 2024-07-15

MORE AT Google

Staff are absolutely couldn't be more helpful and accommodating. Nice garden. Good food.

site_logo

elle ford . 2024-07-15

MORE AT Google

I took a group of cyclists here after a ride. We arrived hungry and thirsty and we were well served and fed.

site_logo

Julian Kirwan-Taylor . 2024-07-13

MORE AT Google

Best place to watch the football They were so fully staffed really easy to get the drinks quickly, great atmosphere, great service and screens in every corner put up for the Euros

site_logo

Anna Moxham . 2024-07-11

MORE AT Google

Lovely local pub with huge garden and several indoor spaces that let you pick your vibe. Friendly staff. Great beer and drinks. Espresso machine. It's a great place to hang out.

site_logo

Ken Tidwell . 2024-07-09

MORE AT Google

We went there for the first time to watch Euro Cup 2024. After ordering mains, we have been told to leave by 19.30 due to having kids younger her than 18YO. Why they would not tell this while making a reservation till 22.00 or once we arrive? I felt like kicked out after ordering the mains..

site_logo

Isil Yafay . 2024-07-07

MORE AT Google

Watched the football match outside, they have a great outdoors space. Had the Sunday roast, which was pretty good. Friendly staff.

site_logo

Ruthie Levy . 2024-07-07

MORE AT Google

Didn't eat but lovely little cabins with heaters in the garden

site_logo

Bidso Lloyd-Griffiths . 2024-07-05

MORE AT Google

Staff is always very welcoming. I love the ambiance, the food and the attention they pay to their customers. I’m a regular customer and will definitely keep coming back.

site_logo

Alina Cucos . 2024-06-27

MORE AT Google

Elz and Lude brilliant service. Very nice service and lovely people

site_logo

Sonny Rea . 2024-06-21

MORE AT Google

Unique experience as our visit was a party/wake to remember a special cousin and wonderful mum . Scotch eggs and fish in breadcrumbs amongst many good things laid on. Staff courteous and welcoming. Will return - the garden looked very inviting.

site_logo

Adrian Edwards . 2024-06-18

MORE AT Google

Fantastic visit to Hare and Hounds on Sunday for Father's Day. Booked the covered hut in advance and really worth it. Service was exceptional.

site_logo

Patricia O'Rorke . 2024-06-17

MORE AT Google

Lovely location especially ensconced in the cute huts in the garden. Superb roast and excellent friendly service. Very easy with kids too

site_logo

Sarah N . 2024-06-17

MORE AT TripAdvisor

Worst experience we have ever had in a pub. Worst service. 45’ for a burger. We asked for no onions in one of the dishes and there were onions. I asked to drinks to be brought fresh with food. They brought drinks and the food was 30’ apart. Burgers were dry and poor quality, buns were also bad. No taste into the beef on the roast. The only decent meal was the chicken.

site_logo

Federico Antonio Melillo . 2024-06-02

MORE AT Google

Just had a wonderful lunch at the Hare & Hounds. I had a delicious artichoke salad and my husband had a fabulous burger. Atmosphere and service were super friendly. We will be coming back for more - so lucky to have this pub in East Sheen.

site_logo

tina grayson . 2024-06-01

MORE AT Google

Couldn’t recommend more, from food to service, vibe to pub Ldesign…highly highly recommended…

site_logo

Betul BASBUGAN . 2024-05-27

MORE AT Google

Nice pub with lots of room, but sadly the food was very poor

site_logo

Daniel Ng . 2024-05-22

MORE AT Google

The best garden in East Sheen! The Assyrikiti greek white wine is delish.

site_logo

Julie Pender . 2024-05-19

MORE AT Google

We had a 40th birthday get together outside on the decking area. The staff were fantastic- attentive and friendly. We bought some sharing platters, which arrived on time and were delicious. Couldn’t fault the day and will be back again soon!

site_logo

Kate Harrington . 2024-05-12

MORE AT Google

Awesome place and the food portions were huge!

site_logo

steven wright . 2024-05-06

MORE AT Google

Lovely pub, large inside with a huge garden too. The food was delicious. I had a chicken and leek pie, which was top-notch.

site_logo

Matt Ellison . 2024-05-05

MORE AT Google

Had an excellent pie here, a cut above usual pub food. I definitely want to go back.

site_logo

Matt Walker . 2024-05-05

MORE AT Google

Great food and friendly service. The roasts were massive

site_logo

Timber Wolf . 2024-04-28

MORE AT Google

Excellent food , lovely lunch 😋 ❤️

site_logo

Fried Egg Delcious Food Critic . 2024-04-26

MORE AT Google

Paul was fantastic in accommodating us even though we’d not booked and created a world of chaos.

site_logo

Cathy Ansell . 2024-04-21

MORE AT Google

Superb dinner. Had a late shift and couldn’t face cooking at home. Decided to try out the food and was left with a very full tummy and fat smile on my face! Husband’s steak was medium rare to perfection, my burger had everything I could have wanted and more! I chose to add bacon AND an egg to my burger, brilliant choice. Recommend it to everyone! The Guinness is well kept and delicious, my Estrella is yummy. Definitely recommend to all. Josey and Jackson made our evening even more enjoyable. Thank you for a fab night guys.

site_logo

smittenkitten14 . 2024-04-16

MORE AT TripAdvisor

Beautiful big garden in the back. Very friendly staff. The long blonde hair girl that served us was amazing. Food came quick and was delicious.

site_logo

Maria Mele . 2024-04-13

MORE AT Google

It is a great place but I was disappointed by the experience. It was my turn to be served but one of the male bartenders kept going away to serve other customers who were miles away. He is the tallest among the staff. One lovely lady noticed his action and came over and rescued me. I appreciate her service. This is my second visit and I observed her super service on my first visit too. Thank you! On my first visit, I noticed some acts of immaturity from another male staff too. Trust me I am not paranoid, but he mockingly danced behind me to impress a group of girls while I was leaving the pub. My impression from today is that this gentleman is a team leader or a manager. I can only assure you that I am human and look human.

site_logo

Isaac A . 2024-04-12

MORE AT TripAdvisor

Pricey but the service and food is top notch. I keep coming back 😆

site_logo

None Yabus . 2024-04-10

MORE AT Google

Similary restaurants in London

restaurant_img
4.0

362 Opinions

location-icon209 Waldegrave Road
Brasserie
outdoor_seating_140698takeaway_140698delivery_140698

Lovely food, staff are pleasant, the only let down was the service, we waited a long time for our drinks which they forgot about we had to ask a few times. Mix up with our starters. The toilets are unpleasant so would avoid using them. Over priced too

restaurant_img
4.2

265 Opinions

location-icon15 Broad Street
Brasserie
outdoor_seating_140916takeaway_140916delivery_140916

Amazing little place, seating area and lovely staff, will certainly be back

restaurant_img
4.2

1409 Opinions

location-icon2 & 4 Hill Rise
Brasserie
outdoor_seating_145471takeaway_145471delivery_145471

I’m disappointed to be writing this review, but I feel it’s necessary. This is my local Nando’s, and I’ve never had major complaints—until now. About 10 days ago, I ordered two meals for dinner. A few hours after eating, I began experiencing severe symptoms of food poisoning, which lasted into the next day. I was so unwell that I had to take a day off work. Given that I hadn’t really eaten much else that day, it was clear that the Nando’s was the cause. I called the restaurant to report what happened, and they assured me that a manager would get back to me the next day. That never happened. After waiting a few days, I followed up, only to be told the same thing. A week passed with no response, so I called again and finally spoke to the manager, who took note of my experience and once again promised to call back. Still, nothing. After yet another follow-up, I was met with dismissive and unprofessional responses. The supervisor even kept telling me to “relax,” showing zero customer service skills or empathy. When I finally got the manager on the phone, he just kept repeating that I should call back tomorrow. The way this situation has been handled is unacceptable. Instead of addressing a serious concern, they seem to be hoping I’ll forget about it. Extremely disappointed with their lack of accountability and poor customer service.

restaurant_img
4.2

1110 Opinions

location-icon2 Station Road
Brasserie
outdoor_seating_190457takeaway_190457delivery_190457

Staff are so welcoming here- Big shoutout to Denzel for always giving us amazing service and being so friendly! He’s such an asset to the team :) Would defo recommend to anyone wanting a laid back place to eat with friends.

restaurant_img
4.2

203 Opinions

location-icon88 Station Rd Hampton, Middlesex
Brasserie
outdoor_seating_176079takeaway_176079delivery_176079

Brilliant pub , great staff and friendly clientele. Popped in today before and after the football, great customers and so friendly. From a Slough Town fan ⚽💙💛