Hardy’s Hop House in Weymouth and Portland

Have been coming here for years on our Weymouth holidays and always have a really lovely, warm welcome. This time was different. It was very busy but the young girl with dark hair and glasses made me feel like an inconvenience. I appreciate how difficult customer facing jobs are if you're not having a great day but she was singing and laughing with her colleagues which made me feel worse. Only a brief encounter but not the usual experience.

Went for my husband's 30th birthday meal with friends which was organised by the amazing Liam he went above and beyond to make sure everything ran smoothly, all the staff was great food fantastic and overall everything was perfect thank you to all at the Gregory would highly recommend 😊

Visited for dinner but wish we hadn't. Service was slow and food underwhelming. 5 staff for 10 (ish) tables and only 1 person was dictating what was needed. Flagged someone down for drinks and he said he needed to get a tablet but assume he wasn't old enough as finally sent someone else. Finished dinner but was waiting for around 15-20 mins after. Main chap came for pudding choices but we hadn't even been given menus. When I made a comment to suggest it was slow service he said he had new staff. Fair enough as everyone needs to start somewhere but if the whole team is new should we pay the full price? Food wasn't overly great. Childrens mini steak was probably the bit they didn't want to give to anyone else as had grizzle going through and given it being small there was about an inch square that could be eaten so not even a child's portion. Children's Sunday came with 2 tiny bits of brownie and whipped cream. Sent it back as not even any ice cream. Adults cheesecake had no cream or ice cream and was typical frozen rubbish. Overall just not worth the money and wouldn't recommend or re-visit. A lot of money spent of not great food

Ordered nachos as a starter. It came 45 minutes later. April 22nd 6.30.however this was because of unexpected staff shortages .which have now been explained.with this in mind we will visit again when we are next in weymouth.

I usually pop into the Weymouth store for a coffee often and always have a wonderful service. Today I was served by Hailey who supported me with an emergency situation and made sure I was safe and supported. Absolutely wonderful and exceptional service as always! thank you again!