Hard Rock Cafe in York

A great coffee & cake stop! Staff are welcoming & friendly.

Roxanne went far behond for us today wat a lovely lady n she was such a pleasure wil deffo come bk and roxanne was run ragged bless her bt stil went behond for us thanks roxanne such a pleasure

Only 2 pizzas arrived we had to wait for 30 mins for the third one, the first 2 pizzas were lukewarm and had to be heated up and the garlic bread was barely cooked, we were given a 500ml Pepsi as an apology, i expected more than that from pizza hut.

Absolutely appalling. I called in to get a hot chocolate with my daughter and was “greeted” with a grunt by the boy on the till and served 2 hot chocolates and a chocolate cake. The hot chocolate was lukewarm and the cake was very stale. I stood ignored in the queue for a few of a few minutes with a restless toddler before making my way to the front to ask if I could change the cake. I was offered the same dry cake again so I asked if I could swap for a chocolate muffin. The muffin was equally dry and I wasn’t even offered the £1 difference ( the cake was £3.80 and the muffin was £2.80.not one person apologised. The soft furnishings were also filthy.

Orden para llevar, no cenamos, la comida era a tiempo El servicio era excelente, el propietario anterior Michael era mucho más barato y arroz hervido, patatas fritas o fideos solían estar incluidos, que ya no es el caso, así que ahora funciona casi un tercio más caro, sin embargo la comida es buena,