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4.4

Based on 22.875 opinions finded in 2 websites

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Nº 1076 in 4016 in Birmingham

Nº 19 of 116 American in Birmingham

CUSTOMERS TALK ABOUT DISHES WITH..heartcheeserollpayribsmustbeautifuloldsteakhamburgercoolwatermelonchickenyorkspicy

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Curtis was very nice!!! And the food was awesome 😌

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Karla Daniela González Villalobos . 2024-11-21

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Always love visiting the Hard Rock and this was no different. We visited twice during our stay in NYC, once for drinks at happy hour and once for dinner. The happy hour drinks are great value, but are only available in the bar area and so it doesn’t apply if you’re in the restaurant. It was good though that we could visit just for drinks, even with our two teenage kids. When we ate there, we had really great service from Melissa, who was very friendly and attentive.

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Nick Woods . 2024-11-20

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Same old HRC, and that’s the best part! Try to sit in Justin’s section. He made the experience better too!

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Cory Muñoz . 2024-11-19

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Lanita went above and beyond to ensure our experience was amazing. The best server i have ever had.

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Branden O’Carroll . 2024-11-18

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When you go to HRC, search for Lalita! She is wonderfullll!!!

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Caroline Aras . 2024-11-18

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Lanita is wonderfull servicer in hardrock.

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daniel aras . 2024-11-18

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Lanita served us very well, we loved the place and the food

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Rafael Barbosa . 2024-11-17

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I had an incredible experience at the Hard Rock Café New York! The food was fantastic. The drinks were also great, and the music created a fun and energetic vibe throughout the meal.

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Daiane . 2024-11-17

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Rapid and friendly service, warm and good food. My friend and I really enjoyed it. I will definitely go back when I return to NYC

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Steve . 2024-11-17

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Very disappointed 1/ Although we had a reservation, we found ourselves at a table at the entrance to the kitchen in the passage, even though there were much nicer tables available. 2/ food: I had a Messi Burger that I really enjoyed in a Hard Rock in Brussels which was TOP and there…..help. 2 ultra flat McDonald's steaks, a kind of boiled sausage in place of grilled chorizo….there are only the fries, really good. The hotfudge brownie dessert is huge in quantity (for 2 or 3 ss pb) but the industrial cake type brownie really isn't up to par. Cocktail Ok, although also they don't look at all like the pretty photos. (Missing the fruit). At $15.75 a glass, it’s just not normal. Service ok.

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G SA . 2024-11-17

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Lanita was awesome and please give a shout out to Shelly. My son was feeling ill and she came running to help

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Kemper Martin . 2024-11-17

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Lanita, was absolutely brilliant - top rated server!!

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Deborah Bellamy-Gearon . 2024-11-17

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Had lanita serving us and we are so impressed with the service, she was helpful and has a great attitude and sense of humour. Would 100% come back

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Max Furnell . 2024-11-17

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It's so nice atmosphere in here. We were served by Lanita. She's a awesome person and doing a great job.

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Katarzyna Regiec . 2024-11-17

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Had dinner here. Wish we didn't. Yes I am a Unity member so we use to visiting Hard Rocks. Big mistake. Classic burger fully plain, nothing on it at all with fries and BBQ sauce. Burger, very very very well done. Classic burger arrived covered in cheese. Eventually found someone to take it back. Second time burger had no cheese but was fully pink. Again, eventually found someone to take it back. Third time it was correct minus the BBQ sauce. Again, eventually found someone to ask to get it for us. My wife had chicken gougons and chips,. Gougons didn't taste right so she left them all, not taking chances with chicken. It was our most expensive meal but definitely not worth it. Won't be back.

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david cleary . 2024-11-16

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An excellent location. Good food, nice atmosphere. I had the impression that I was dining in a rock museum. If you come to NY you must visit this place.

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Bogdan Bonanu . 2024-11-16

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The atmosphere is very spacious and beautiful. The ducks are sensational, abundant and delicious. The attention is good. Ideal to go with friends or family. Super recommended. The location is excellent. You go out to eat a hamburger and walk through Times Square

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Adot . 2024-11-15

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Very bad food too much sauce on the meat The bathrooms are super dirty, the urinal doors are useless.

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David Noguera . 2024-11-15

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Food a bit salty but loved the atmosphere

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James Mensah . 2024-11-14

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One of the best restaurants of the franchise!

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Rodolfo Thomazette dos Santos . 2024-11-14

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My friend and I of 35 years from Buffalo New York came to New York City and spent some time at the Hard Rock Cafe. It was an amazing experience. Our bartender was absolutely fantastic. His name was Dale and he was sharp, handsome, funny and very helpful at giving us directions around the city. He made fantastic, beautiful, and delicious drinks that we enjoyed. They were so good that we were actually only staying for one and stayed for three each. I’d like to say thank you to the Hard Rock Cafe and to Dale for a wonderful experience. Rock on!

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Ronda Marie . 2024-11-14

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It's like going to a museum that serves food. The fries are crispy. The legendary burger is ok.

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Louie Huang . 2024-11-12

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Love going to the Hard Rock Time Square. Charlie the bartender is beyond amazing and super friendly. His service is phenomenal and his drink creations are out of this world. We continue to stop by to have some drinks and see Charlie every time we are in NYC. We love you Charlie, your Canadian friends, Monica and Mike!

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M Lopez . 2024-11-12

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A typically American menu in the restaurant located in Times Square. An iconic place where a visit is a must. There is also a beautiful collection of authentic memorabilia belonging to various rock'n roll artists. The store where I purchased a sweatshirt, a t-shirt and some magnets is beautiful.

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Aurora Lorino . 2024-11-12

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Got the Grilled Chicken Sandwich and it was very good. The Staff was very friendly and polite. It was really cool to see all the memorabilia on the walls from different bands like Linken Park, Disturbed, The Rolling Stones & Maroon 5.

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Kevin Partridge . 2024-11-11

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Loved it Lanita was so nice to us.

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sawyer rubinstein . 2024-11-11

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Lanita is amazing!! Loved her riddles and puns! Kept the kids entertained while we waited for food.

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Lauren Rubinstein . 2024-11-11

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Fabulous place to eat in New York

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Sharon blackett . 2024-11-11

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Lanita was an amazing server super kind and funny. Really fast at her job and good at it!

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Javs G . 2024-11-11

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spectacular service from our server Lanita, made us feel welcomed to her city as tourists

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Roberto Alvarado . 2024-11-11

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Great food, great service by Lanita!

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Moshe Ben Shoham . 2024-11-11

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Lanita was great! She took care of all our needs! Her personality is Awsome and should be contagious!

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Brandi Mullen . 2024-11-10

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Great food and sevice. Our waitress Lanitta was good fun and a great help, well worth the trip.

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bryan collum . 2024-11-10

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Lanita brilliant server, made our experience even better

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The Donkey Cartel . 2024-11-10

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Great service from lanita - so courteous and friendly and took care of us. Food was better than expected.

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Audrey Aguilar . 2024-11-10

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Great atmosphere Lanita was a awesome waiteres!!

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Delaney Tolbert . 2024-11-10

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This establishment is top notch! From the moment you walk in, everything catches your eye. You are so focused on the memorabilia that is displayed everywhere, that you forget about everything else. The staff are super friendly, food is fast and amazing, and you can often hear the staff singing along with the music. What a fun atmosphere. If I lived closer, this would be my regular go to. I highly recommend this place if your in New York, Times Square .

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Kim Gross . 2024-11-10

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I’m not sure why this place is still around. Choosing to dine there was a mistake—definitely the worst experience I’ve had. Nothing more to say.

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OMAR MOHAMED . 2024-11-10

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Jeff & Nichole the service was extremely professional & nice. Thanks & we will come back 🙏🙏

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Mykel Lie . 2024-11-09

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Lanita is very friendly and personable. Great service

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Tisha Proctor . 2024-11-09

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Yenifer was amazing and looked after us well.

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Lewis Warren . 2024-11-09

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Thanks Lanita! You were very friendly

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Victor Meschini Gutu . 2024-11-09

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Fun experience with my daughter!!!

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Ohh Vee . 2024-11-09

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Yenifer was amazing! Very knowledgable and kind! We had a great time and even better experience. Will be returning!

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Gabriella Rego . 2024-11-09

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Lanita is such a shining star. She is welcoming and funny. She literally took care of every thing I needed and all my needs. The way she took care of me and cared about who I was as a person and talked about her children really Made me feel like I knew her all my life. Lanita Is a wonderful server and I will be back to see her With my friends and family.

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Jada Janaiver . 2024-11-08

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It’s just a got to go to place in NYC

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Lorraine Morrissey . 2024-11-08

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I have been to other Hard Rock Cafes, but this one is on top for sure. If you like other Hard Rock Cafes, this one you have to go to. Awesome memorabilia and food was great. 10/10

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William Fletcher . 2024-11-07

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Thanks Ethan for being a friend..I'll make sure to tell my nephew Erhan hi as well.

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Shane Flemens . 2024-11-07

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Iconic ♥️❤️🥰 The Hard Rock Café in New York is located at 1501 Broadway, right in the heart of Times Square. This iconic venue offers a unique dining experience with a vibrant atmosphere, live music, and an impressive collection of music memorabilia. Here are some highlights: Location: Situated in Times Square, it's surrounded by the bustling energy of New York City. Dining: The menu features classic American cuisine, including burgers, sandwiches, and salads, along with a variety of cocktails and beverages. Memorabilia: The café boasts an extensive collection of rock 'n' roll memorabilia, including items from legends like The Beatles, Led Zeppelin, and Elvis Presley. Events: The venue often hosts live music events and private parties, making it a great spot for both casual dining and special occasions.

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SpaceTime Beside Me . 2024-11-07

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Excellent place… collectible glass, delicious burgers… and here I am enjoying once again with Grisel on my birthday…

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Martín Aguilar . 2024-11-06

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We had the best service of all time with Lanita. She is awesome and ready to serve you.

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Jose Zaldo . 2024-11-05

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THE WORST DINNER EVER!!! MY 50TH BIRTHDAY PARTY... AND IT WAS VERY BAD....... DINNER, SERVICE, TABLE, ATMOSPHERE.....

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RAQUEL APARICIO . 2024-11-05

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Latina was a great attendant. Helped us with everything clearly

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Marcos C. Rezende . 2024-11-04

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Lanita is great, best server at any Hard Rock

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Cruise . 2024-11-04

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Lanita was amazing. Interacted with my 6 year old granddaughter. Played games with her. We were celebrating my grandson’s 18 birthday and she was great. We dine out a lot and rarely find someone like Lanita

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Cadyn Pagan . 2024-11-04

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Martino provided excellent service! He was friendly and offered great menu and drink suggestions, all with a smile. Thank you!

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Jim Stansfield . 2024-11-04

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We chose Hard Rock Times Square to celebrate our daughter's birthday. Visiting NY and not coming to Hard Rock would be a mistake.

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Guillermo Nuñez . 2024-11-03

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Very disappointing, food came and it was cold and also missing a sauce, we were a party of 4 and 3 cold meals came out the other meal was the wrong order. This was our first time to a hard rock cafe and was not a good experience, although the food was discounted on the bill, the bill was placed in front of us without so much as a sorry for the bad service

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Karen Price . 2024-11-03

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Great place to come and visit. We came for brunch and had Lanita for our server. She is one of the best servers we’ve ever had. She told us riddles throughout our visit and truly made brunch a great experience!

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Natasha Coyne . 2024-11-02

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I was celebrating my 60 birthday today. Lanita literally made the whole event friendly, special and made me feel like a queen!! She is a keeper

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Doris Cap . 2024-11-02

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Lanita was the best!!! She’s full of life, full of energy, and helped us with charisma. Very happy with the service

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Sofia Aguayo . 2024-11-02

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Lanita was amazing. She deserves a raise and promotion!!!! :)

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Lexi’s journey . 2024-11-02

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Lanita was amazing and made our meal even more enjoyable. She deserves a raise!

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Brooke Fonvergne . 2024-11-02

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Lanita was amazing with our party !! Shes awesome

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Adriana Salazar Medina . 2024-11-02

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Lanita was amazing, very funny, thanks

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Marcela Guerrero . 2024-11-02

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Hard Rock Cafe was an amazing experience! I recommend Lanita as a server for anyone that comes! She is friendly and gives the best experience!

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Sarah Miller . 2024-11-02

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12/10. Every component was fantastic. Food, quality and customer service are unmatched. Request Lanita if you can. Personable and responsive. Love her!

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Jacqueline Coyne . 2024-11-02

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Food was excellent, and our server, Lainita, was fantastic!

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Pierce Koreniuk . 2024-11-02

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lanita is the best in the world at what she does.

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Chadwick Smith . 2024-11-02

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Lanita was a delight and we definitely appreciated her fun and kindness.

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Jennifer McEachern . 2024-11-02

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We had a great experience here and our server Lanita was absolutely amazing!

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maddi mceachern . 2024-11-02

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Great service Lanita was amazing great personality!

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Tim Coyne . 2024-11-02

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Great experience, great staff and Yenifer was awesome!!

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daniel sacchetto . 2024-11-02

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In keeping with its legend, lots of nods to rock history, nice cuisine without being gourmet. A good stopover in Times Square.

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Barbara GRIS-PICHOT . 2024-11-02

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I was in this Hard Rock Cafe one month ago and I had a terrible experience with costumer service at the shop. No one took care of us, not even say “hello”, when I wanted to pay, the guy at the register didn’t pay any attention, didn’t even look at me or say thank you, I saw that there was the supervisor on the back and he was even worse. I just stopped at the shop because for me was enough.

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Linda Lensi . 2024-11-02

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Very traditional place in the heart of Manhattan, worth a visit just for the atmosphere and the small celebrity museum. Regarding the food, we tried the snacks, which were good, nothing exceptional, a little above the average price of snacks in the city, but worth the experience. The place has a branded items store, the price is also high, but it's worth checking out.

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Arthur Oliveira . 2024-11-01

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Nice to have the possibility to eat at 4pm. Many free tables available nice staff

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Rose . 2024-11-01

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Due to previous dining experiences in NYC, we asked to leave time between starter and main course; this was not possible. Otherwise fine. Very fresh due to the air conditioning.

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Klaas Moelker . 2024-11-01

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Everything came out in a timely manner. Our waitress Danielle was an absolute gem! She checker on us frequently and made sure we were well taken care of. Rest of the servers were also very considerate and made sure we had everything we needed. Food was delicious

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Jessica Rivera . 2024-11-01

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Nice place, nice staff. Food is doubtable for the price.

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James Geeratz . 2024-10-31

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It was very nice there and I am very satisfied with my visit. Especially our waiter Lanita was great.👍🏼

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Vera Schuhmann . 2024-10-31

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Amazing food!! Lanita was the best! She really made the whole experience.. loveliest and most attentive person ever!

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Emily simons . 2024-10-31

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While on a school trip, we came as a total of 50 people. We were served really quickly, even if my table was the last… I ordered one of the burgers, didn’t want any fries, so a little caesar salad was made for me (and for one of my teachers ; great !) The group menu was adequate and diverse. Our waiter was really nice (I don’t remember his name…). I recommend this Hard Rock Cafe !

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Julien Schlegel . 2024-10-30

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Wonderful burger!!! Great service and location. We tried the Halloween Burger and it was very good too!! The atmosphere as always is pleasant with great music 🎸🎸🎸

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Sandra Puttini Machado Ahlert . 2024-10-30

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Very confusing environment but with quite good food. The service and welcome is done by helpful but not too professional guys. Few of them smile and it almost seems as if they are there to perform forced labor.

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Fabio Fantozzi . 2024-10-29

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Restaurant open only for invited guests, Not even your own coupons are accepted and redeemed upon purchase, everything is at your discretion and goodwill.

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hoke . 2024-10-29

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Of course a must for Hard Rock Café fans. The ambience is ok, the service is very good as usual, the food is ok. Although in the USA I had high expectations regarding the spareribs, which were really disappointed. Otherwise everything is as you would expect from the Hard Rock Café chain. What I found nice was the Oktoberfest event that was taking place here at the time of my visit.

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Christian Hach . 2024-10-29

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Lanita was very friendly and energetic Need more waiters like her

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Aljosa Vavpotic . 2024-10-28

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Very friendly service from Lanita. Great tasting food which was served very quickly.

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Innception . 2024-10-28

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Our waitress was Lanita and she was perfect. Funny, polite and heplfull. Five stars for her! 😃

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vapotek . 2024-10-28

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Tourist trap. Avoid at all cost.

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Justinus Menzel . 2024-10-28

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Amazing food and service. Dale couldn’t do enough to help us all night! and even gave us suggestions for our trip! Would highly recommend this place to everyone.

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Jamie Patterson . 2024-10-22

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Booked a table for a family of 7. They made us wait over 30 mins to then tell us it would be 2 seperate tables no where near each other, we had kids for crying out loud, even after getting tables they still screwed up. Will never ever go to any Hard Rock ever again, the whole family disgusted with it all !

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Steve Ellis . 2024-10-22

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We had the opportunity to dine at the Hard Rock Café on a Sunday evening, the atmosphere was very pleasant. Luis our server was very attentive. The meal was very good!! Remember to book so as not to wait.

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Adeline Mathias . 2024-10-21

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Lanita from hard rock was such a good server! She was very entertaining, very nice, and vey generous! She had very nice conversations about to us, and the service was very fast!

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beavis . 2024-10-21

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..a Hard Rock Cafe, good as always7

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Anke Tuchel . 2024-10-21

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Boneless wings with buffalo sauce with blue cheese dip is juicy. Grilled chicken burger with bacon & cheese with fries is great Mark Antony did a very good job looking after us Great rock n roll memorabilia

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Jonathan Hinton . 2024-10-21

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For those who like rock, it's worth the trip. See the artists' items scattered around the place.

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EduCav . 2024-10-21

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Amazing customer service Lovely lovely lady, funny, talkative friendly and bubbly Lanita ♥️

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natalie spurr . 2024-10-21

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Our server, Donneisha, demonstrated exceptional professionalism and provided outstanding service during my recent visit. It was my birthday, and she made me feel truly valued and special. In addition to her impeccable service, Donneisha displayed a remarkable personality and was exceptionally gracious. If you choose to dine at this establishment, I highly recommend requesting her section. You will undoubtedly receive exceptional treatment and feel like a valued guest.

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Renita Thompson . 2024-10-20

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