Harbour View in Hartlepool

Great fish and chips,along with excellent service. Always a pleasure to call in when visiting the marina or cycling.

Had the most tastiest fish & chips I've ever had from a fish shop, was delish. Mushy peas were very nice too so next time I'm at the marina, I shall be making a bee-line for more of the same thing. Only gripe was, I seem to wait for a while for my order but it was early so perhaps they were just setting up for the day. Well done guys. Lovely.

I bought fish and chips for me and my wife the chips were dark brown over cooked, tasted burnt, and soggy ,the fish looked OK until we started to take batter away half cooked, some flakes came away on the outer of the fish but middle was totally raw. Avoid at all cost .....

We had to wait a while for the chips to be cooked but it was worth the wait fish and chips perfect would recommend to everyone

Taken over by new management,, what a difference, worlds apart from previous. Great food at very reasonable prices

First time over the marina had a look around and opted for Fish and Chips and we weren’t disappointed. The place looks lovely - brightly decorated and comfy seating - the service was first class and so friendly. We both opted for fish, chips with mushy peas, bread and butter with a pot of tea. Tea was good - nice and strong. Food was lovely, piping hot and lovely white fish, nicely cooked chips and plenty of peas. We thoroughly enjoyed it!

I can only presume the older reviews were from a different time. We were there today and the fish and chips were excellent, service was good, staff were lovely, and very reasonably priced

Been for breakfast today. Very fresh, hot and tasty. Good friendly service and a lovely latte to finish.

We had fish and chips with a cuppa excellent food. Very friendly staff would definitely return when in the area again..

Good quality fish and chips, very personable staff and a fantastic location.

Called in for a breakfast as staying locally. On talking to the owners they have just taken over the cafe in Jan this year. We both had a small breakfast (sausage, bacon, egg, mushrooms, beans, tinned tomatoes, hash brown and black pudding with toast). Food was freshly cooked and tasty. Free refills on tea and coffee. Inside was clean and bright. Has outdoor tables for warmer weather. Good value with friendly staff. Would recommend.

We enjoyed our visit to on a blustery February afternoon. The staff (possibly owner couple?) where so friendly and couldn’t do enough for us. The range of food was wide despite being a ‘chippy’ and there was no grumbles on the quality of the fish n chips. It is a bit pricey for what it is but thats the only thing we could question and in todays world it is what it is. Thoroughly enjoyed and far better than many reviews we have just read on here in our opinion.

Came in before footy game staff were all lovely , lovely lady on the till gave me and my mate a big bun full of butter free of charge on top of our massive portions of cod and chips . Food was lovely chips could have been a little more crispy but they were still lovely and the fish was great

New owners are really friendly and helpful, the service is excellent. Cod is thick loin and very tasty. Big improvement on last owners and worth a try.

Absolutely fantastic and very friendly service. Food cooked to order. Will be back

Just bought fish and chips takeaway worst fish and chips we have ever purchased. The fish ( if was cod) was bland mine had a large bone in it the batter was pale yellow looked uncooked. The chips were hard on the outside and just as tasteless, don’t get me started on the mushy peas! What has happened to this place !

we went in while there were only a few people and saw most people leave over the course of an hour, food took quite a while to come out as there was only one server who we saw multiple times on her phone and doing nothing, when the food came out fish and gravy were lovely however some chips were stone cold and raw, the tea pot was filthy with a layer of dust on it and multiple items of cutlery had dirt. it’s clear the owner has just left the young inexperienced servers to fend for themselves as they had to be reminded multiple times to bring things out and when told about the horrible quality they just stood there with blank looks and took the money.

Food not very good value, not all the menu available, staff not very good. Will not be returning.

Chips were anaemic,under cooked & soggy,fish cooked from frozen? 20 mins wait when there was virtually no one there,my friend in her mid 60s says the worst fish & chips shes ever had! Please avoid!!

Worst fish and chips I've ever eaten in my life...chips was like rocks and fish was awful..avoid this place at all cost...well over priced...

Possily the worst fish and chips I've ever eaten. well half eaten. Large fish and chips were the same size as the small portion. Sorry I won't ho there again

Absolutely delicious fish and chips service excellent would recommend to anyone who likes a plate if fish and chips on a Friday with a glass of beer or a cup of tea.get ya selves down here for lush food and good service.

Ordered 2 americanos 1cappucino and 1 latte plus 3 cakes. After a long wait 4 very weak white coffees arrived, virtually just milk and water. The cakes arrived 15 minutes later after after having to ask. I will never go there again, it was £26 wasted.

Wow, where to start. Visited today on a trip to the Tall Ships and called in here to get my 7 year old some chips. £4 for a few chips, which he binned most of after queuing for about 20 mins and served by rude staff, but will give them the benefit of doubt, it was busy. Whilst we were there, myself and wife thought we’d have a bit of cake each. Advertised at £3.95, I thought it was steep but hey ho. Paid and went to sit outside. Opened the cake, and it had been microwaved onto a different planet, had to wait about 10 mins for it to cool enough to touch. It was so hot that the sauce had crusted onto the polystyrene container of my wife’s cake (wish I’d taken a picture of that). We asked for a fork to be told there were none left (nb it has a restaurant, and also the person in front bought fish chips and mushy peas for £12.95 I think it was and was expected to eat with his fingers). I then started totting up the amount I had been charged (1 chips, 2 cake, 3 cans of pop = £18.40). Went in to check the menu and it should have come to £16.40 according to the menu on display. To then be told by one of the rude staff members the cake is actually £4.95 for the tall ship event. I said you can’t advertise one price and charge another, to then be told menus were outside and it was all over their Facebook page. Still to find evidence of either and it seems only the cakes had changed in prices. They refused a refund of the £2, not really bothered but it’s the principal especially for the disgusting food. To be fair, one of the staff offered to give it to me out of their own pocket to which I said don’t bother, just put it in your tips jar. I also heard swearing from the staff as the stress levels mounted due to how busy it was. They clearly hadn’t accounted for the Tall Ships event and couldn’t cope with it, must have been a complete surprise for them as I bet there was not advertising of it for them to prepare (other than to increase some prices). All in all, avoid at all costs. Rude staff, awful food and overpriced. To end on a positive though, the cans of pop were cold, although sold out of Diet Coke

Terrible. How you can justify the price, £56 for a family of 4, 3 standard portions and 1 small and drinks, them to have the cheek to service Asdaa cheapest ketchup. I'd never go back, the fish wasn't great either.

Totally overpriced. Owner hiked prices while tall ships were here. I get the greed but at least use quality ingredients/condiments and have some respect for your business.

Calls itself the original fast food and still the best. Well, we waited 30 minutes for 2 portions of chips. Diabolical service, complained too the staff, one had a dumb grin on his face that looked like he was laughing at us. The fryer was off apparently. They knew this and did not advise us before taking our order. Due to the wait we had to pay for parking time. Nothing offered as compensation. Avoid at all costs.

Waited 25 minutes for food when we were 1st ones in, fish was so watery, chips and batter looked anemic. food portions were absolutely terrible . Gravy was so watery .Prices were extortionate for what we got . First time here and will not be going back.

The food was nice but to be honest the portion size in relation to the price was a little under whelming. Quick enough service and the area was clean and tidy.

Przyzwoita porcja w dobrej cenie.

Nicht empfehlenswert. Schlechteste Fisch and Chips in ganz Uk. Kein Salat,obwohl ausgewiesen.

It’s not often I write a bad review as most places can redeem themselves with customer service where quality fails. But I don’t consider £40 spent on frozen , watery fish and chips with both watery mushy peas and curry sauce to be good value for money. Staff were uninterested in the customer once they took our order. We tried to get there attention several times to speak to them but they had no intention of engaging. When we left, they took our money without a single enquiry as to what we thought. The tea and coffee was amazing but that’s about it. We will not be returning!

Giving 1 start as this is the lowest I can give. Fish was watery and tasted as though it came frozen and was a cheap supermarket brand. The chips were tough and the mushy peas and curry sauce were watery and tasteless, it was so bad I couldn't eat any of it. Usually this sort of problem could be brought up when staff come to the table and ask if you want another drink or if everything is OK. Unfortunately the staff were not interested in ensuring we enjoyed the meal or wanted another drink, but were happy enough to take the money without even asking if everythingwas OK . Must admit the coffee was nice though, although with the customer service we experienced I would not be willing to go back even for a coffee.

Writing this moments after having my Justeat order CANCELLED! Why accept the order in the first place if you cannot fulfil it. Either lazy or no good at keeping what's available up to date on their page. Perhaps a mix of both as they didn't even TRY to offer a substitute, ring me to change the order or anything, despite having my mobile number on the order. Absolutely unreliable. No effort to make things right, just cancelled without regard.

Awful, absolutely awful. This is what I got for £10.50 - a wafer thin fillet of fish swimming in grease, chips that were nigh on mashed potato. Such a shame to see the new approach selling out on quality - only just a few months ago I would have consider led harbour view one of the best places I've been to for fish and chips. Now, clearly the opposite

Was a bit busy, so had quite a wait for food, Some tables were waiting a long time for orders.

The worst service I’ve ever known. I only went for a large portion of chips and was waiting 25 minutes barring in mind there was no queue and I got served straight away. There was two other people waiting for food who also kept complaining as they’d already been waiting half an hour. Whenever anyone asked how long all they kept saying is “we’re waiting on chips”. When I eventually did get my chips I was given a small portion instead of large which cost £5. I didn’t have the time or patience to wait any longer for a larger portion.

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Went in here on the spur of the moment. View was lovely however the inside needs a good clean. Ordered fish and chips and 2 drinks. The young lady brought the drinks and 2 glasses. I sent 1 glass back it was filthy. The other wasn't that much better but I cleaned it with the napkin. Food arrived not long after. The batter was thick and obviously been stood awhile. The chips were thick and chunky but again weren't freshly made. Disappointed considering we were in Hartlepool not far from the fish key. Won't be returning.

This is for the take away side only, to start with my idea of basic fish and chips are, the fish should be white and covered in a crispy batter the chips should be brown crispy on the outside and soft on the inside. Here they seem to have failed on all counts. The fish was gray with the thinnest amount of batter you could get on a fish, the chips were …… the only thing I can say about them it was potato. The other items we had was a spam fritter it was over cooked again with very little batter, the chicken nuggets tasted as if they were cooked yesterday and warmed up. I can honestly say this is the worse chip shop I have EVER been to, ended up putting it in the bin, wasted £20+. I did phone the manager and he did offer a refund but it a 5 mile round trip so I didn’t bother just will not go back.

Bought a large and small fish and chips. When I got it home, they had used fish bites and charged me over £14

Very friendly staff and great food

If you love grease oozing out of your food this is the place to be. Such a shame. It's positioned in a good spot. Inside is clean and tidy with nice decor. The waitress was very pleasant too. The food was awful though. It has the potential to be a lovely little eating place with more attention paid to the food preparation. We won't be back.

Huge disappointment. Disgusting attitude of staff. Brought my ill Mother to this place on the mothers day and been totally ignored for half an hour. Inside we were only customer unserved. Horrible!!!

Must of changed hands no parmos available amd fish didn't taste fresh used to love this place but seems to have gone downhill

The food was excellent. Was only one lady foing everything so it took a bit of time because she also needed to serve the take away. The atmosphere is a typical harbour type cafe not the most luxurious but authentic. All in all I enjoyed my meal.

Our first visit here with 2 children, husband and our dog and definitely wont be our last. Fabulous food, service and our dog looked after as well with a treat and her own water thank you we had a lovely time x

good location in the marina next to lock gates. nice view of marina and yachts. Eat out side or in the homely decorated resteraunt. importantly not huge amounts of batter on the fish nicely cooked. will become a regular.

Firstly, there are two sides to the Harbour View, so let's not get it twisted. This review is entirely based on the Fish and Chips takeaway entrance... Lets gets the positives out of the way first, popped in for fish and chips and was served quickly. Ordered fish and chips with scraps within the 15 minute free parking time limit. Negatives: The fish was the brightest yellow colour I've ever seen, was oily beyond belief and was absolutely revolting. The fish itself was grey, the batter was yellow to the point I was going to hire a Geiger counter to check for radioactivity. The chips had more cast-offs with dark manky bits in than edible ones. In truth, 95% of the food was binned. For the price (around £7 for fish and chips) you'd expect better than this garbage. Very disappointed, will never (yes it's one and done) visit again. I cannot honestly believe this side of the business is still operating with such inferior fish and chips, shame on the owners. I've had fish and chips in many places up and down the country and the Harbour View takes the honour for the worst "Fish" by a country mile.. Congrats and never again.

Walked in to have a sit down meal here and the staff were so friendly and helpful ( I couldn't figure out how to pay for parking and they came outside to show me where to go). I ordered a "small" portion of fish and chips which was not small at all!! It was really tasty and I actually ate it all, which was unexpected. Another thing that I rate restaurants on is the cleanliness of their toilets. If there isn't a clean toilet, then I don't want to eat there. The toilets here were very clean and functional. I would definitely return here to eat.

Visited there today with my daughter. She complained that her chicken nuggets were hard and I had to cut most of the batter off them so that she was able to eat them, the batter on my cod was soggy, because of this the cod was wet, as well as being wet the meat of the cod was brown, not white! It was the most unappetizing piece of cod I've ever seen, I couldn't eat this I had to throw it in the bin. When we had finished our meal we were sat there 10 minutes waiting for someone to clear our table, we were the only customers for the whole of our visit so they had nobody else to serve, the staff were just stood talking loudly in the kitchen so that we could hear their conversation. It was just badly cooked unappetizing good and poor customer service. We will not be returning.

The best fish I've ever had. If I lived in this area I'd be a regular customer

Beautiful food, ordered fish but received a shark

Food was fantastic staff could not do enough for you I would certainly recommend this restaurant

Lovely fish nd chips. Staff all really nice too. Lass on her 1st day done really well xx

Well looked after. Great service welcoming staff. Cornbeef pattie small and over priced at £3.50. Small breakfast good value for money £4.50 2 bacon, 2 sausage, egg, beans or tomatoes, 2 toast. Only issue was the food wasn't very hot and served on a cold plate. Will try again after they have found there feet as it was there first day.

Greasy food which I only ate because I was hungry, dirty crockery and cutlery, no toilet roll, won't be returning or recommending.

Great foods. i love the fish and chips thats why we came back again. lovely people and great service. Thank you for our free 3 slices of dessert, its worth driving back there again.Would recommend to anyone 👌.

Lovely little restaurant with beautiful food and very friendly staff

Food is Delicious 😋 bit pricy but cannot fault the place, only 1 toilets bit stinky. Still gets 5 Star.

Been going to this fish shop for a few years , but the last twice have been vile , slimy fish , the chips were not cooked really awful, won't be going again,

Quite possibly the worst fish and chips I’ve ever eaten. Not even a hello when you walk through the door, but I’m assuming that was due to the server being in training. As I was next in line a lady walked in and shouted her order and was served first! When I did finally place order, the food was cooked freshly and put on a plate. I asked for a box and they saw how small the portion was and topped it up. When we started to eat it had no flavour and was decidedly undercooked.

I've tried this place twice and both times were pretty negative. Sitting outside I was served my jumbo sausage and chips in a cardboard box with no fork. The chips were dry and vile and the sausage was under cooked. Not sure why cos it took them 25 mins and there was only 2 other customers. Overpriced and not that nice at all.

Terrible service; despite stating to be open until 9pm, it actually closed much earlier. We were thus asked to leave, without being served, after a different member of staff had seated us. What a shambles. Beware.

Reviews sounded good, cup of t came 15 mins before our fish and chips,.£12,50 for medium portion, looked like the fish you get from supermarket freezers,batter was lifeless.and bit wet in parts the chips were bloody awful. Most I left,bits and small scrappy bits,the ones I ate, well one of the worst meals we've had,and certainly over priced £23.50 for 2 don't go go to Mary lambert in town, or seat front john r

This place the food is lovely and fresh highly recommended

Over priced. We payed £16.15 for some chips, a chip batty and 2 drinks. The food itself is decent

Rip of prices and poor quality food

Excellent food, excellent quality great sized portion. Not greasy.👍🌞

Worst fish and chips ,greasy, and the fish cake was mainly potato, if it wasn't for all the herbs in it, it would have been tasteless. Took my 86 yr old mum for a treat, the price was disgusting for what it was. Won't be back and i very rarely complain

Really nice food and good price. 100% recommended

Real nice service and lovely interior in here. Food was nice and hot. Service was fast

Just had amazing fish and chips here the staff were brilliant made u lovely and welcome any one visiting Hartlepool marina this is a must for fish and chips will definitely be back .

Ordered of just eat , cancelled my order straight away when I realised shop wasn’t open yet , just eat said I would receive refund , shop never issued one. Paid £16 for nothing !

Great place to eat and lovely views

Lovely staff and great fish and chips..

Not worth the very extortionately high prices , with such high prices expected good quality food however we were left very disappointed, sorry but wouldn't recommend to others

Friendly staff, good tasting food. Will be going again when back in the area.

Thank so much. The most delicious seaside fish & chips this evening, the first seaside visit for over 2 years probably the nicest ever. Thank you😋

The best Fish and Chips in the area! Either sitting in during winter or outside when warmer this is a brilliant restaurant. The fish is top quality and lightly battered and Chips fresh and no scrappy ones, nice and big! And they do a great breakfast option too so good alternative if staying at a local hotel.

Lovely food great prices, a bit small inside for seating but plenty space outside

Ordered at 5:50, delivered at 7:15. 35 minutes late. Call to see where it was to be told it left the shop at 7:00, delivery driver said it didn't leave the shop until 7:15 Lieing to customers. Good start. Chips raw/under cooked. Burger soggy due to being wrapped in tinfoil to keep it warm. Had to put it in the microwave anyway. Sweet chilli added because they had no hot sauce.To sum it up ...... not worth the money, won't be back! Will be sticking to burger ding in future!

Excellent fish and chips. On a cold and blustery day, just what I needed. Tea was good too

Great food but they didn't say we had to pay for parking

Brilliant place Large portions would recommend to anyone A+++

GREAT FOOD AND SERVICE WORTH THE WAIT.......... Ordered food off Hartlepool eats . Waited a long time but really worth waiting for . I owe the staff and managment an apology for being angry . I am very sorry I know you were busy and there was no need for my out burst also to the delivery driver. Craig .....

Not worth the cost at all, Worst fish I have ever tried.

Yummy but no gluten dairy free ok if just gluten free

Excellent. Lovely bright restaurant and friendly staff. Fish and chips were gorgeous. Fish cake was lovely too. Nice wine selection. All at a very reasonable price. The location is just out of the business of the other marina bars which suited us.

The gluten free fish and chips were amazing. Perfect crispy batter and great chips. Made a hungry gluten intolerant man very happy :D

Second on line order and put in at 630 didn't receive food till after 8 pm and it was cold never again will I order and trying to ring but don't answer the phone

Visit regular but on last 2visits disappointed. First time chips were pale and cold.2nd time this week ordered lattes came were just warm milk took them back to be told machine wasn't working properly. Replaced them. Then fish and chips arrived fish lovely chips just say warm. Complained brought us bowls of chips which were reheated but we're not nice at all. Young waiter proceeded to tell us it was because they were not busy. I my opinion they should have been enjoyable as not rushed of their feed. Won't be recommending again.

Nice food nice pubs restaurants

visited today breakfast was lovely great value for money friendly staff will be back

The tastiest fish perfect crispy batter .The chips were OK cooked nice but to white. personal taste I prefer them browner.The young waitress was fantastic never stopped rushing about. Will be back when we come back to Hartlepool.

Dont bother ordering from here. Message them on facebook and they claim they got took over today.

Well, if you after at least 1000 cal a portion, you at the right place. The best fish and chips. Super Patmos, sea food platters. Everything deep fried and served with chips 😂😋

Healthy fish & chips Fantastic best in town by far.

Really enjoyed the cod and chips here. Outside seating, service was friendly and prompt Next to the lock entrance to marina so good to place to watch the world go by. btw large variety of other food and drink options along the marina, ideal if you want a break from shopping or just to eat, chat and relax

Terrible service, arrived at 12.30 to collect a couple of fish and chip meals and a few extras. still stood waiting at 1pm.