Based on 899 opinions finded in 2 websites
Opinions
Great food, the chips were lovely and the Chow Mein had plenty of meat and veg. Gave us free prawn crackers also. No complaints here.
Phil M . 2024-05-12
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Good main dishes - but the order wasn't processed properly at all - set menu for ONE advertised to come with FRIED RICE, did not arrive when delivered. Also ordered 2x 1.5L Coca Cola, only received one bottle.
Tommy F . 2023-12-02
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Food was absolutely disgusting! Delivered cold! Chips were like cardboard Special Chow mein was 99.9% noodles 1 prawn, 1 piece of pork, 2 pieces of chicken, 1 mushroom Special fried rice was half portion then more noodles in same container. Both dishes were certainly not special. Called to complain and promised a refund. Not received anything and just eat are impossible to get hold of. AVOID AT ALL COSTS
phil c . 2023-07-13
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We love their food and order from them often. They sometimes chuck in free spring rolls and prawn crackers too!! Very tasty chicken chow mein and definitely best Chinese in York, highly recommend!
Alex Smith . 2023-05-27
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Ordered a meal and paid 20 Quid.. Just decided not to cook it or get back to me? I’ll see you tomorrow you f*******idiots. Ive never been so angry you f***** thieves.
York patron . 2022-07-28
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Lovely chow mein! Highly recommend!
Kim . 2019-01-26
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Brilliant food really enjoyed my tea :)
Jessie . 2018-09-25
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Lovely food but sauce pot was half full
Michael . 2018-09-13
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Lovely food. Only Chinese we like right now!
Ms . 2018-09-11
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I’ve ordered from here a lot but tonight the food was not great. first time it has been bad, so didn’t feel like I got my chinese fix this time. Dumplings were like they came fresh out of the freezer and the salt and pepper items were lacking in flavour this time :(
Sarah . 2018-09-10
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food was over an hour late and when arrived order was wrong and food was freezing cold we couldn’t even eat half of it after waiting that long! every time we called the restaurant they were unhelpful saying hey had been calling us which they hadn’t and they said every time it would be 2 minutes for it then to be an hour late in total! when we called the restaurant towards the end and the delivery driver we didn’t get through and we were refused a refund for the cold wrong order!?
Megatron . 2018-09-09
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You forgot my fried rice you awful people
Lily . 2018-09-07
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Best Chinese in York. We order every Saturday night and never have any issues. Food always piping hot and everything there. Delivery driver is a great also. 5☆
Kate . 2018-09-02
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Great meal tonight. Speedy delivery. Always look forward to ordering from here!
Joshua . 2018-08-31
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Free prawn crackers missing, food cold. Salt and pepper crispy king prawns nice texture but too salty to eat. Won't be ordering from here again. 90 mins from ordering to delivery
Gemma . 2018-08-27
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Food was fabulous. Really good quality and very tasty.
Mike . 2018-08-24
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Excellent food would recommend very tasty
Helen . 2018-08-23
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Food enjoyed by myself and my daughter. Asked for 19:00 delivery but delivered at 19:15. Notified of this shortly after ordering so absolutely understandable for a Saturday Night. Food quality was excellent, just a shame we couldn't manage it all!
Matt . 2018-08-18
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Meal on time and hot . Will order from Happy Wok again
Helen . 2018-08-18
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Good food. Will definitely use again.
Adam . 2018-08-17
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food was really tasty but delivery was slow. we ordered enough food for 10 people which I appreciate was a lot but took over an hour and a half to arrive which was 20mins after they said it would arrive.
Camille . 2018-08-16
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Great food and good amount of each dish. After we finished eating, our stomachs were full and happy. I'll surely be ordering from here again.
Katarzyna . 2018-08-15
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Tried for the first time this evening as my usual Chinese restaurant is closed on Monday, the happy wok will now become my usual Chinese restaurant, absolutely gorgeous will wonderful fresh ingredients. Delivery driver was extremely pleasant also .
Miss . 2018-08-13
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Mixed starter was cold, worrying as it includes seafood.😱
Mark . 2018-08-06
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Food was all lovely but salt n pepper chicken needs some work very salty
tom . 2018-07-28
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always amazing food, just a shame it’s not always available
Jennie . 2018-07-22
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excellent service and great food would definitely order from here again thank you 😊
Tracey . 2018-07-13
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Lovely food especially the salt and pepper chips and very prompt delivery :)
Helen . 2018-07-12
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Great food, will definitely use them again.
Michael . 2018-07-11
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Truly awful chicken curry, meat was tough & tasteless - 1st ever bad meal from the Happy Wok but it was bad enough that I will seek somewhere else next time - Really disappointed
Pete . 2018-07-11
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Food delivered earlier. By no means a bad thing for me!
Andrew . 2018-07-05
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ordered at 7, told it would come at 8. it’s now 8:30 and we rang them to ask where it is and their response was “we forgot, we will put the food on now”. Really really poor, the food has still not come and no refund or discount offered!
Giorgio . 2018-06-29
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Waiting time was an hour, food came but forgot an item. Rang restraunt and the customer service was very poor, the person was very rude and hung up on me. Got item evenutally and the meal was ok as most went cold
Jessie . 2018-06-26
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Lovely meal be back again soon
Rose . 2018-06-25
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Food was ok, could have been more flavorsome. One item was missed but the restaurant were happy to re-deliver. The delivery man was really pleasant, amazing service.
Niall . 2018-06-24
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We have used this place regularly over the last few years but never again. Food quality last few times has been very poor. Tonight it was awful. I actually binned the seaweed and the pancake rolls were a mushed mess in the bag. We were missing a sweet and sour sauce from our order and when we rang we were told they can't come back just for that! Never mind the fact that we have paid for it! Well happy wok...you can keep the £1.50 for the sauce and loose our £30 that we spend on every order we make.
lisa . 2018-06-23
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We placed an order for nine people and we were disappointed that none of the items were labelled properly - they were just labelled with initials, which meant very little to us when we were trying to decide who’s meal belonged to who. We had ordered a number of portions of battered sweet and sour prawns, pork and chicken, which all look very similar. We’re not sure whether one person’s order was completely missed out, or whether we were meant to work out which was which and decide the portions we had between everyone. We won’t be ordering from Happy Wok again.
Theresa . 2018-06-18
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Food was nice but items were wrong and missing. Also after ordering, the delivery time was put back by 25 mins and even then it arrived 15 minutes later. But all in all a nice meal.
Rachael . 2018-06-15
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Friendly delivery driver and delicious food... My new favourite takeaway!
Jessica . 2018-06-15
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gorgeous chicken curry highly recommend
ian . 2018-06-11
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Food arrived early and abso delicious!! very happy tummy right now xx
Sophie . 2018-06-11
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The Salt and pepper kings prawns tasted like an entire salt pot had been poured onto them and the deep fried prawn dumplings were soggy - very poor food quality
dan . 2018-06-09
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Food took an hour and a half to arrive. No complementary prawn crackers for spending over £15. Disappointing.
Charlie . 2018-06-07
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arrived on time, food was great
Meg . 2018-05-21
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Best Chinese I’ve had in a long time!
Yasmin . 2018-05-21
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Chose to have food delivered ASAP and it came within half an hour! Food really tasty and still very hot
Meg . 2018-05-20
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always order from here now, love the Hong Kong style sweet & sour 😍 always lots of chicken.
emma . 2018-05-13
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The restaurant added 20 minutes to an already long hour wait, i appreciated it was a saturday so wasnt too upset but then it was 15 minutes late and had to call the restaurant to find out where it was, when it arrived i was missing the prawn crackers and then when i started eating realised the chicken balls were pink in the middle! I called to complain but would only refund the chicken balls even though i couldn't eat any of my meal after finding undercooked chicken. If i was sat in a restaurant i wouldn't have paid. Appauling cusotmer service!
Victoria . 2018-05-12
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Very tasty, hot food delivered quickly. All very good.
Steve . 2018-05-12
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Only half the food was delivered and had to wait an hour for the rest.
Megan . 2018-05-10
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Yum! The battered pork balls were sensational... fresh, crispy and generally extremely YUM. The Chow Mein was home-cooked - smokey and tasty.
Richard . 2018-05-10
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Chicken curry was lovely. Delivery time was extended but they still came 10 mins early with great food. I've ordered from here a few times and highly recommend.
Heather . 2018-05-05
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we did not get what was ordered. we did not get a mix just beef in one dish!we paid for king prawns and in two orders it was 2!!
Lucia . 2018-05-04
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Food arrived cold...Did not enjoy because of this
Gemma . 2018-04-27
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Very late and fold they’re “just busy” when we rang
Olivia . 2018-04-27
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always used to use happy wok. definitely was my favourite Chinese, tonight’s food looked like it was from last night. wasn’t great at all.
laura . 2018-04-25
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Ordered a lot from here and food is always delicious! Delivery is always early and very friendly.
Kayleigh . 2018-04-22
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Food took an hour and 20 mins to arrive when the estimate was 45 mins-1hr The delivery driver was very slow so my food had to be reheated when I got it. I was given the wrong food which was a little bit annoying too. The food was really tasty, so would order again all things considered.
Sophie . 2018-04-21
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Food is allways perfect and very hot and very fresh Driver is very fast and very very friendly I can’t say something bad
Stanka . 2018-04-20
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massive portions and really good fresh food!
Jamie . 2018-04-20
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Very good shredded chilli beef. Good barbecue rib. Good, not tough, meat in special curry. Early. Most Just eat orders arrive earlier than the restaurants designate. Not complaining- just wish they all could be a little more candidly accurate?
Joy . 2018-04-15
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Very tasty and plenty of it. Will order again and recommend.
Jason . 2018-04-13
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Very tasty and plenty of it. Will order again and recommend.
Jason . 2018-04-13
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Really good and delivered unexpectedly early
Luke . 2018-04-08
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We ordered special chow mein, crispy chilli chicken and prawn dumplings. The chow mein sauce was very tasty and the meat was lovely and tender. The chicken was perfectly crisp, loads of it and the sauce was delicious too. Food also arrived early so top marks all round!!
Jonny . 2018-04-02
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Arrived early and everything was hot and tasty.
Andy . 2018-04-01
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After ordering food from here last night, I would recommend that no one orders from here, I certainly won’t be again, the food was 20minutes late and on inspection of my special fried balls they were petrified and couldn’t bite into them. I phoned to complain she just tried saying thats how they were meant to be, unfortunately I can’t eat rocks! No offer to replace them or refund, told me the manager would get in touch that night, they never did, absolutely shocking customer service! I recommend you try somewhere else!
Melissa . 2018-03-31
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Excellent food great service will be a regular user of happy wok
Hugh . 2018-03-26
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Friendly delivery driver. Food was early. Food was delicious! Had sweet & sour chicken, crispy chilli beef, chicken satay & prawn toast plus rice & chips. it was all amazing, can’t fault it!
Laura . 2018-03-22
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Food was late. clearly reheated. and they forgot the curry sauce? then had to wait a further 15 mins which means the food was then cold. not impressed.
Mia . 2018-03-21
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as always, really great duck and sides! asked for delivery at around 6:15 and they added 5 mins, which is fine, but then arrived at 6! because I was in it wasn’t a problem but could have seen this being an issue if, for instance, I organised it to arrive by the time I got home if I was out.
Jessica . 2018-03-18
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An hour late, which I can forgive! But no apology for been late? That is not good enough
Andrew . 2018-03-17
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Awful service! Food didn't arrive tried ringing got no where! Won't be using again!!
Chris . 2018-03-17
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From ordering to receiving was over 2 hrs, just not good enough. Finally got it an hour over delivery time and was barely warm. The food is great but makes you think twice before ordering. This is not the first time.
Paul . 2018-03-17
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The delivery guy was rude and kept banging on the door without stopping, I’ve got kids in the house and don’t need to be woken up by that. At least give people a few minutes to get to the door. Also the rice was horrible and chips were old and hard. Shame really as this is usually the best Chinese in york
Jennie . 2018-03-16
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Poor delivery time and this isnt the first time, soggy chips. Last time I will be coming here
Amy . 2018-03-13
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Garbage service, phone left on hook so you can't call them and food over half an hour late
Ben . 2018-03-12
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Food was delicious but came late. Would order again
rachael . 2018-03-12
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worst Chinese I’ve had in York. thought I’d give it a try with the good reviews. however the delivery took over 1hr and 40 minutes... food came warmish. Tasted greasy and lacking flavour. will not be ordering again 👎🏼
Kye . 2018-03-11
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Delayed twice, sauce stodgy and not nice, only saving grace was the onion rings!! Sadly lost a customer ☹️
Chris . 2018-03-10
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nicest Chinese we’ve had in a while and arrived quickly even on a Saturday night - beef satay tasted amazing, Singapore vermicelli and chicken with ginger and spring onion was really good as well
julia . 2018-03-10
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Very good food and service, thank you
Shirley . 2018-03-08
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Have ordered from here a few times before, usually with the delivery time not being too great and a bit hit and miss with the food. However they seem to have completely redeemed themselves :) Lovely hot food, great portions and came very early. Extremely happy!
Meghan . 2018-03-07
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Where do i start... the food came almost 30 minutes and was barely even warm. They got the order wrong and then didnt have much interest in rectifying their mistake. We were told they would give us a free meal next order because the manager wasnt there to authorize a refund, problem being we will not be ordering from here again so what good is a free meal?! In short horribly average food with poor service
Tim . 2018-03-04
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twice now I have ordered crispy chicken and twice it hasn’t tasted like it usually does,very bland no taste at all very disappointed
rachael . 2018-03-04
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Didn't arrive so can't rate won't be using again
jessica . 2018-03-04
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Incredibly poor service. They give a delivery time they fail to meet, then take their phone off the hook so you can't contact them to see what's going on. What's the point in that? Very disappointing and she was surprised when I turned up in person to complain too. Do not get anything delivered by this lot.
Jonathan . 2018-03-04
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From placing my order to receiving it was 2 and a half hours. How does that even happen? An hour late and when it arrived was the wrong food. I ordered duck chow mien and received beef. Food was Luke warm not great quality. not happy and won’t be ordering from there again.
Sarah . 2018-03-04
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Late cold and missing the chips avoid like the plague
tina . 2018-03-03
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Food was great. Arrived a bit late but weather outside was awful and food was hot on arrival. Would order again. Cheers!
Robert . 2018-03-03
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food was good but delivery guy gave me an old £1 coin 😢
Charlotte . 2018-03-03
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we ordered our Chinese for 830pm, we allowed a bit of time for the bad weather although the roads were pretty clear. 915pm it arrived. the chips were dry as if they had been sat waiting. the main meal was ok but not hot. there was no apology from the delivery driver or explaining why it was 45 mins late.
Jan . 2018-03-02
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saying the food was delivered ‘late’ was an understatement since it never actually arrived. To make things better we rang the restaurant multiple times with no answer. we thought this may be due to business, however we got through one time and the restaurant obviously realised they had picked up the phone and put it straight back down again. absolutely appalled with this service which is a shame because we’ve had it once before and the food is lovely - when you actually get it.
Jayde . 2018-03-02
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food was good, but I was sent plain chow mein instead of the bean sprout one
Rosie . 2018-03-01
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The best sweet and sour chicken in York!
Kate . 2018-03-01
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I never normally leave reviews but the food was exceptional! The ribs fell apart in our mouths, the pork was tender and the crispy chicken was amazing! we will not be ordering from any other Chinese in future! cannot thank the restaurant enough for pulling out all the stops EVEN in the snow they delivered on time and their driver was very polite and friendly.
Kayleigh . 2018-02-28
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Yes the food was late but it was the worst snow we've had in years....the driver was apologetic bless him.....the food was definately worth the wait...it was still hot despite the -5 temp and delicious....well done!!
Karrol . 2018-02-28
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excellent food and great service! always friendly!
Scott . 2018-02-26
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food was nice as per. Let down by delivery time though as it was 45 minutes late again which seems to be happening quite often lately.
Andy . 2018-02-25
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Food was delivered 45 minutes late with no apology or discount or anything. Tried calling them for 30 minutes before the order arrived to check on why it was late, but they never answered the phone. Would not order from here again.
Joe . 2018-02-24
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