Based on 22 opinions finded in 1 websites
Based on 22 opinions finded in 1 websites
Nº 339 in 476 in Stockton-on-Tees
Nº 65 of 86 Other cuisines in Stockton-on-Tees
Opinions
This is good Icecream but the toppings are 85p each!!! Also the workers didn’t total the price right. I’ve had so many bad experience with the workers and in my ice cream there is different topping that I asked for.
Chloe T . 2024-06-20
MORE AT TripAdvisor
We’ve been calling here once or twice a month for around a year, usually with our granddaughter. The review prior to this one refers to the rudeness that customer found and we witnessed the same first hand today. Trying to sort ourselves a table out and literally shouted at by who we think is the owner. Ice cream, teas and cakes all lovely. Pity the customer service isn’t. We walked out without ordering. We are both way too old to be spoken to as if we were naughty school children. It’s never seemed busy enough to be able to put regulars off. We won’t be going back.
RoyShar . 2024-04-19
MORE AT TripAdvisor
The ice cream flavours and toppings are delicious cant get enough of them but staff are extremely rude they snatch the debit of my friend because she didn’t know how to use because it’s her first time and she charged my for 1 topping and I said I had 2 she said no rudely and gave me to little change and had a go at me for not telling her. But some of the staff are lovely:
Chloe T . 2024-03-29
MORE AT TripAdvisor
Love this dessert shop. Joe is fantastic. Always warm, welcoming and professional. Waffles and ice creams are amazing. Our whole family loves it. I'm glad we have a top dessert shop in our locality.
Hasnain . 2023-10-20
MORE AT TripAdvisor
Always great service, opted for the delivery today. Same fantastic service, quicker than expected and food same quality as in store.
Rachel H . 2023-08-08
MORE AT TripAdvisor
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1564 Opinions
Ordered main meal which took about 30min. To arrive. Then we ordered dessert it was only two dessert by 35 min I asked the girl at the bar why the dessert was taking so long and our table had not been cleared she followed me back to the table and cleared saying sorry she was slow at it as she was only bar staff. 15 min later our dessert still hadn't arrived so I asked to see a manger who took another 10 min returned with a refund for the dessert but it still took another 10 before the dessert was served. In all we were there over 2hours for what should have only been at most an hour. Throughout we never got an apology. Atrocious service.
291 Opinions
Can’t even get a order correct they need to start reading orders!! Don’t get what you pay for!!
983 Opinions
Went for a quiet pint or several on my own because my wife recently left me for another woman called Mavis. I was served by a lovely young ethnic lady called Tia Joan. It's a smashing pub and all the staff were polite and courteous. Can recommend wholeheartedly
256 Opinions
Vibrant modern bar which has a great buzz in a weekend, we love to pop in and enjoy sampling some of the refreshments on a regular basis.