Happy Garden Chinese Takeaway in Tunbridge Wells

Disgusting worst Chinese ever no exaggeration food was swimming in old tasting oil absolutely disgusting total Waste of money all went in the bin.

This restaurant uses Just Eat as its agent. I ordered a £60 meal on a quiet Thursday night. I had 3 calls from a female over a 90 minute period to say that the food would arrive within 10 minutes. It never arrived. At the time of the last call it was nearly 2 hours overdue. There is no excuse for rank incompetence. Thank you also to Just Eat for their reckless recruitment of sloppy restaurants.

After many years of using Mister Chef I and the rest of my family will never order from here again due to the lower than 1 star customer service. Food has also being going downhill in quality recently. Tonight we ordered a takeaway, expected time from the call was 1 hour (not a problem for a Saturday night) 1 hour later we called again and were told 30-40 minutes. It was quite evident that the food had not even started to be cooked. 45 minutes later we called again and asked to cancel the order as it had still not arrived. We were told it was being cooked, but by that point we had been lied too several times and were just going to find something in the cupboard. I requested to cancel the order and get a full refund. Phone went quiet so I hung up. Mister Chef then called back and screamed abuse at whoever answered the phone, which wasn't me as by then I was cooking some eggs and toast. Food did turn up 2 hours 5 minutes after ordering, but TBH it will go to waste as by then it was too late. Previously I would have recommended Mister Chef as the food was OK. But with this level of poor customer service I encourage anyone reading this to go somewhere else.

We have been using Top Wok for over 4 years now. The food quality has gone down rapidly. Stodgy Rice, Vegetable Curry with a tiny bit of vegetables, Beansprouts very greasy, Banana Fritters battered for too long and so dry with no sauce at all. We have given you the benefit of the doubt now for too long. Your new management needs sorting out. You have now lost our custom. We will not return.

I had special fried rice, more rice than ingredients, and lack of flavor. Previously, I ordered the sweet and sour pork earlier. It was o.k.