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3.9

Based on 443 opinions finded in 2 websites

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Nº 1096 in 1604 in Newcastle upon Tyne

Nº 40 of 62 Chinese in Newcastle upon Tyne

CUSTOMERS TALK ABOUT DISHES WITH..payvegetablescookedmustspicysoupeggbrothmeatbeautifulchickenrice

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The best hotpot in Newcastle and the best service

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Emily . 2024-10-09

MORE AT Google

Lovely place. Had the won ton . People are friendly and food if good.

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Luis Moreira . 2024-10-03

MORE AT Google

As a pescatarian and a wheelchair user, it is difficult to find an Asian restaurant which can handle accessibility and my dietary requirements. However, this restaurant handled both of these factors immaculately! I came with my family to celebrate my 20th Birthday and we enjoyed it so much. We’ll definitely be back as the food was great, I had deep fried prawns in chilli black bean sauce 👍🏻 excellent and friendly service: oftentimes i get overlooked because i’m in a wheelchair but i don’t have any mental disabilities, so i can order for myself. Also the accessibility is great, it’s all flat PLUS there’s a wheelchair accessible toilet ☺️ 谢谢 we had a great time

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Lauren Boogler . 2024-09-22

MORE AT Google

👤Staff were welcoming, friendly and very accommodating when explaining how to order food items on the tablet for the hot pot. ⏱️The broth and toppings (meat/ veg/ seafood) for the hot pot came out fairly quickly. It is a self service style hot pot but it doesn’t feel rushed or like you are unwelcome. 💰Cost depends on what and how many toppings are ordered. Would recommend for large groups. ⭐️There is a large selection of toppings for non-meat eating dietary requirements (e.g corn, melon, bamboo shoots, tofu, different mushrooms). Plenty of veggies and a fair selection of seafood (e.g prawns, crab, scallops) ✅Lots of opportunity for customisation and if you decide you want to order more it is easy to do so with the tablet service. ✅Unlimited sauce station available (💰for an addition £2 charge) with plenty of different condiments (e.g soy sauce, salt, msg, sesame, garlic, spring onions) ❤️Would 100% recommend. Very good as a group outing as it makes the cost worth it, especially if you usually split the bill.

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Alex Campbell . 2024-09-17

MORE AT Google

Loved everything about it! Would highly recommend 👌

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Stephen Mcmullan . 2024-09-13

MORE AT Google

I had always wanted to try hotpot, and Happiness 2 provided us with an amazing experience. They talked us through how to do it properly, the food provided was all freshly prepared and delicious! The service was really good! I recommend giving here a go!

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Em . 2024-09-07

MORE AT Google

Delicious food, first class service, and good value for money

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Patricia Derby . 2024-09-01

MORE AT Google

Wheelchair friendly place, accessible WC too. Friendly staff and attentive. The drinks menu has a great selection alcoholic/none to choose from watermelon ice snow and taro milk tea recommended. You can have the hot pot menu or the classic one. The king prawn chow main was delicious, and the two roast meat with rice went down well. Definitely be visiting again.

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H L D . 2024-08-23

MORE AT Google

Popped in with family for dinner. While there weren't many hot pot options, the quality of the dishes was excellent—tasty and beautifully presented. The service was great, with the staff always attentive to our needs. There was a good variety of drinks since the restaurant is connected to a bubble tea shop. It's not cheap, but definitely worth it.

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Frannie Yau . 2024-08-13

MORE AT Google

Great selection, as a vegetarian I had plenty of choice and the food was tasty. Everyone was very friendly and attentive.

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Elinor Bryant . 2024-08-02

MORE AT Google

Always my stop when I'm in Newcastle, love the food and service is always spot on. Really want to try the hotpot next time.

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Ebru Tunc . 2024-07-30

MORE AT Google

Lovely restaurant, the food was tasty and well priced. The atmosphere is cool too.

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S Horvath . 2024-07-30

MORE AT Google

Absolutely lush food here. The egg fried rice is just so so good as is the salt and chilli chicken. The staff are so kind and even showed me how to use chopsticks but I still can’t get the hang of it. Decent portion sizes too I never end up finishing my food. My new favourite place to come for food when I’m dining out :)

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C J . 2024-07-29

MORE AT Google

Called in here with my wife and daughter while out shopping today, so glad we did, the food was fantastic and the staff were so friendly and helpful, easy to say one of the best dining experiences that I've had in a long time. We opted for cooking our own selection of meat and seafood in two different kinds of broth, all of which were delicious. The waitress helped with our selection and gave excellent advice and assistance when mixing up our dipping sauce We will definitely return and highly recommend.

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Lee Heslop . 2024-07-20

MORE AT Google

Cannot rate this place highly enough. Wandering around Newcastle and decided we wanted Chinese for dinner so headed for China Town and found this wee gem. Stunning restaurant with such a calm and relaxing atmosphere. Met at the door with a smile from the waiter and they cannot do enough for you. Food was delicious. Impeccable hygiene. Beautiful surroundings. Please give it a go - u will not be disappointed.

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leeanne mccafferty . 2024-07-15

MORE AT Google

A hidden gem. Greeted with the friendliest server into a beautiful restaurant with such a relaxing atmosphere! Service, food,atmosphere and cleanliness were fantastic and I cannot recommend this place enough

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Daniel M . 2024-07-15

MORE AT TripAdvisor

We really enjoyed our visit ... Had a hot pot and some other dishes. All were delicious and the service was very quick. The kids finished the meal with ice creams. We come back fairly often, as it is one of your favourite authentic Chinese restaurants.

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Kinga L . 2024-07-13

MORE AT Google

One of the best places for hot pot in Newcastle.

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Alex Foodie . 2024-07-12

MORE AT Google

Lovely! The staff are sweet and kind, the food is delicious, and the dining room is beautiful. It's also wheelchair friendly, which is hard to find in this area. The chow mein was my favorite.

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Lindsey J . 2024-06-18

MORE AT Google

Went walkabout in Newcastle and was heading for a different restaurant but when I got there it was more Japanese and Dim Sum which I didn't fancy. As I was perusing my options, I ended up outside here and what a find! It was great: I had the ribs and special curry (chicken, beef, char sui pork, shrimp) without rice. The chicken in particular was so soft it melted on your palette. It's in Chinatown and located on a streetnfull of restaurants so you have to be decent to stay in business. Well worth a visit.

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Philip D . 2024-06-04

MORE AT TripAdvisor

We absolutely love this place! The staff are so friendly, helpful, welcoming and attentive. The food is great and the hot pot is a crowd pleaser. We love the chicken broth with pork and beef, noodles, vegetables, rice cakes and soup dumplings. We have eaten here 4 times already this year and can’t wait to go back!

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Stephanie Cooper . 2024-06-01

MORE AT Google

Great food and service. Highly recommended.

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Chris Lund . 2024-05-16

MORE AT Google

Looked the best Chinese in China town, and it may have been. Really pretty inside with fake tree of blossom. Service was quick but no hassle. Could have had a Hotpot but as we were vegie and meaty had " a la carte." Big helping of main meals and noodles, rice was a bit small, but we had more than enough. We enjoyed the meal service good, would go back if ever in Newcastle again

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MargaretR R . 2024-05-14

MORE AT TripAdvisor

Amazing food and service, really enjoyed it. Sad to be not a local because of this place

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Peter seddon . 2024-05-04

MORE AT Google

incredible food, lovely staff - highly recommend! thanks!

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Hannah . 2024-04-12

MORE AT Google

Delicious food! And the staff were lovely and very friendly. It has a lovely decor which was very relaxing and welcoming

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Kimjjansen . 2024-04-10

MORE AT TripAdvisor

As soon as we walked in we were asked if we would be having hot pot (clearly taking on feedback from previous reviews) and I’m so pleased we did! We opted for 1/2 Szechuan broth and half chicken. Let me tell you that Szechuan was hot - don’t try and associate it with what you are used to from a take away, it will blow your brains out ahah. The chicken broth was so tasty. Cannot fault the staff, they took the time to go through the menu with us and advised us on what they would have in the broth. The waiter also walked me round the condiments and again advised on what to select. Lovely experience for our first hot pot

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Missbisto . 2024-04-01

MORE AT TripAdvisor

Very attentive staff, nice decor and not too bad on the price. We had meals from normal menu, not the broth pots as it was only two of us but the idea is brilliant!

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rutherford xoxo . 2024-03-26

MORE AT Google

Lovely Restaurant great food and customer highly recommended

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Stuart Bulled . 2024-03-21

MORE AT Google

Evening visit, seated easily, nice environs, friendly and efficient servers. Food choice was varied and our food was very nice.

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ErnieH472 . 2024-03-20

MORE AT TripAdvisor

The expiernece was amazing we order our food and got it in 5 mins the food was great and I would like to say thank you to the man and woman who were thier when we where I would definitely come here again

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Aliesha Wallace . 2024-03-19

MORE AT Google

Six of us go there regularly for the past years and did think the food and the service was ok. But this time, five of us went and pre booked table for 5 for hot pot a day before we went in on Sunday. When we arrived, we were seated at the table for 4, which is way too small for 5 people having hotpot. We asked them to change to a bigger table which was available at that time but none of the waitresses or waiters cared even the manager said no after I complained to him. There was no room at all for the dishes which all left in the tray only two people could reach! ! We had to hold the bowl in our hand all the time. The food let us down also, very oily and undercooked. We spent 200 quid plus service charge. The restaurant didn’t even care to say sorry for offering such poor service and food. Extremely disappointed. How people could run the business like this. We all decided not to spend one more penny here again!!

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hailian wang . 2024-03-12

MORE AT Google

Probably the best black bean sauce dish I’ve ever had, great tofu dish and great service. Will definitely be back

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Pablo Archer . 2024-03-08

MORE AT Google

I arrived with my family seeking something different to eat, and we absolutely loved this place. A big thank you to the guy who welcomed us at the entrance; he was very attentive to us from start to finish, patiently explaining how the hot pot works and giving us great recommendations. The chef was also very attentive, as was the waitress. The atmosphere of the place is beautiful and cozy. We really enjoyed the hot pot meal, as well as the other dishes. The duck with rice was especially tasty and delicious. The food was of high quality, fresh, and what stood out the most was their excellent customer service. We will definitely come back!

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Ingdira . 2024-02-11

MORE AT Google

I have a new favourite restaurant. Will be dragging family and friends with me.

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Noel Kay . 2024-01-27

MORE AT Google

This is a must go restaurant in Newcastle with amazing food and services the vibe was lit 🔥 defo recommend this for couples and friends 🤩🤩🤩

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Nathan Black . 2024-01-24

MORE AT Google

Lovely staffs and atmosphere but the food was very disappointing. Ordered spicy mix oden ( Mala Xiang Guo).Dish came in lovely presentation but had chips in dish- like from frozen pack instead of the one we ordered which were sliced potatoes. Had to request to change to the one we ordered. Meat slices were very dry and hard to chew even after fixing/ cooking again. We went there with high hopes due to lovely atmosphere but all we got was disappointment. Hoped for better quality of food with this price.

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Khine Khine Lwin Kyaw . 2024-01-18

MORE AT Google

Cool nice restaurant high prices though

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Sabah . 2024-01-15

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Been twice now and both times the food and service were brilliant but on both occasions the staff brought out the mop bucket ready for closing at around 9:30 which filled the restaurant with the smell of bleach as we were still finishing our hotpot. I’d be very willing to come again but please keep the bucket in the back!

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Stew Johnson . 2024-01-09

MORE AT Google

Restaurant comes up online as a buffet place but it is NOT. Nice ambience. Food was tasty but portions were not much.

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Wilma Agbakoba . 2024-01-07

MORE AT Google

First time i tried Chinese Hotpot. Food was amazing. We can't try Chicken or beef ( meat) item because of halal issue.we ordered mushrooms,shrimps,ricecake. They have so many veg options which is wonderful. Overall their environment was very cozy.

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Mahima Alam . 2024-01-05

MORE AT Google

Second visit and sensational food and fantastic service, loved every bite. Will most definitely be back for a third visit.

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christopher p . 2024-01-04

MORE AT TripAdvisor

Came here today and its so chill the food is great and the staff are amazing hapoy 33rd bday to me cause this was the topper of the iceberg cocktails are amazing too will deffo be back to try more

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scott brown . 2024-01-02

MORE AT Google

Couldn't recommend more highly. Food was beautiful and I was a pest and asked if they could do me something not on the menu and was no issue at all. Wonderful attentive staff and a really nice atmosphere

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jo-anne hedley . 2023-12-28

MORE AT Google

The best hot pot in Newcastle, bar none.

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Mastodon2 Music . 2023-12-14

MORE AT Google

Beautil restaurant, beautiful food, friendly helpful staff

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Tiny Leighton . 2023-11-09

MORE AT Google

I went here tonight it was really nice and a beautiful place to go. the food was amazing. Very professional. It was one of the best Chinese restaurants IV been to in a long time. I would recommend to all that want good service , good food and an amazing sitting area. I'm definitely going back with my future girlfriend that's if I get one lol. It's also a good place for family night out in style.

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Chris . 2023-11-07

MORE AT Google

This is my favorite hot pot restaurant in the entire Newcastle. It’s not only because it’s a very lovely restaurant. I love the flower tree in the middle of the dining room. It’s so pretty. But also because they have special tables for the pot that boils meat and veggies. Also, a bonus point to the quality of meat because I’ve been to some other places where some meats are too chewy, but there are many too always stay thin. I don't like they charge for sauces but it is acceptable if they allow me to reload. I do recommend if you want to try other food they have here, go for some simple home dish or sticky rice sticks, but not BBQs. I’ve had barbecue at this place, such as lamb, skewers chicken wings, etc, and they were not that good so I will say just stick to hot pot.

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Etheria H . 2023-11-07

MORE AT Google

Didn't know what to expect as it was a mixture of sushi and Chinese. But wow it was amazing. Freshly cooked to order and full of flavour. Really good choice for gluten free. Would definitely recommend.

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Toryclark66 . 2023-10-22

MORE AT TripAdvisor

Was there last week with the good company of my wonderful husband and my niece. First time there and my my it did not disappoint by any stretch of the imagination the duck blood was my favourite . Any worries I had about it was vastly improved with my eyes. The staff were very helpful and professional

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John David . 2023-10-20

MORE AT Google

Incredible service from the young man behind the bar who helped me choose what to order during my first hot pot experience. All servers were happy and helpful! Food was quick to arrive, fresh, and full of flavour. Definitely worth the money and I hope I can return :)

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Amber Drummond . 2023-10-07

MORE AT Google

Called in on a whim just before a show at Tyne Theatre. I was very pleasantly suprised by the food and service - I had a lovely, fresh, sichuan chicken. The poached chicken had a great texture. Service was great. I just came on here to see what others had to say and was suprised by some negative reviews so decided to add my own!

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Milly70 . 2023-10-06

MORE AT TripAdvisor

Хорошее обслуживание, приятный интерьер, вкусная еда. Суп 3,5 фунта, чай 2,5 на одного человека. Стоит посетить. Минус пластиковая посуда для супа. В остальном хорошее место. Отмечу, что молодые люди на смене очень вежливые и красивые.

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Марія Тарасова . 2023-10-06

MORE AT Google

We had a late night Chinese here last night and appreciated them letting us dine even though they were very near closing time. Service was great given they were closing soon. Food all cooked very fresh and nice. We had duck pancakes, Cantonese ribs, beef black bean and chicken satay. All tasty and good value for money.

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Hannah D . 2023-09-27

MORE AT TripAdvisor

Love it here.。。。。 food. Service. Location. All 👍👍👍

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Sim Keong Wong . 2023-09-21

MORE AT Google

Had a tasty vegan meal here. Waiters are very attentive and friendly and service is fast. Highly recommended.

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Claire Pillar . 2023-09-16

MORE AT Google

Brilliant service, brilliant hot pot, can’t recommend enough

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Jack willis . 2023-09-11

MORE AT Google

Brilliant food, excellent service would definitely come back again!

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Harry Storey . 2023-09-09

MORE AT Google

Delicious food and friendly, quick service. We got a mix of hotpot and their menu, both came out at the same time and were so tasty. The cocktails were fab too, we’ll definitely be back

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Beth Hudson . 2023-09-04

MORE AT Google

After eating here tonight for the first time, we will definitely be returning!! We would normally go for something off the a la carte menu but on this occasion decided to go for the hot pot. We have never had a hot pot before and were totally clueless as to how it worked and what we had to do. The staff were extremely helpful, knowledgeable and lovely and polite. They talked us through the experience and helped us to order our food. The food itself was extremely tasty and we really enjoyed creating our dipping sauce. Thank you so much for the whole experience and we can't wait to come again!!

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Sarah B . 2023-09-01

MORE AT Google

Staff were so helpful and kind, the food was so good

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Ashly Saidykhan . 2023-08-26

MORE AT Google

What a little gem. In Newcastle for the weekend and looked nice as we strolled past. Very good quality Chinese food and also hot pot which we didn't try but looked fun and tasty. Lovely attentive staff, definitely recommend.

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Alex B . 2023-08-18

MORE AT Google

Fantastic place would highly recommend. what and experience! Myself ,husband and daughter had the best evening. Great food,Great staff

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Claire King . 2023-08-17

MORE AT Google

Really lovely meal and attentive, friendly staff. Will be back.

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Karoline Gregg . 2023-08-17

MORE AT Google

Excellent food, beautiful restaurant and super friendly staff, would absolutely recommend

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Lauren Hooker . 2023-08-04

MORE AT Google

Amazing food we tried a hot pot for the first time and the staff were so helpful. Great atmosphere and really good food :) will come back!

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Erin Graybill . 2023-07-30

MORE AT Google

Amazing service, the manager was so attentive and helpful! Will definitely be back again!

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Lily Eloise . 2023-07-29

MORE AT Google

Staff was very welcoming and food was brilliant and the scenery is jus beautiful if your a person who like to take pictures!

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Yanet Elias . 2023-07-27

MORE AT Google

Amazing food and excellent service! Definitely coming back.

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Soliana Mekonen . 2023-07-27

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Food came quickly. Best curry I have ever had.

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Adam Wood . 2023-07-27

MORE AT Google

Great food. Great service. Great prices.

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Gary Lewis . 2023-07-27

MORE AT Google

First time here, will come again

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Tom Reeder . 2023-07-27

MORE AT Google

We've visited multiple times and every time it's better than the last. Our favourite hotpot restaurant in town by far! Amazing fresh food with even better flavour!

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David Harron Vali Thwe . 2023-07-23

MORE AT Google

Lovely food and very attentive service

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Michael Precious . 2023-07-22

MORE AT Google

First visit to Newcastle and was the first Chinese restaurant we visited. Very nice atmosphere and food.

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Ayan Chatterjee . 2023-07-21

MORE AT Google

Lovely environment, the tree is really pretty, and the food we had was amazing, really great chicken broth for the hotpot

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Olivia Stretton . 2023-07-21

MORE AT Google

Brilliant waitress. Diana, very knowledgeable with all the food we wanted to try but we're nervous about and recommendations were amazing!

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Paul W . 2023-07-19

MORE AT Google

had the hotpot and it was delicious and the service was lovely 😄 nice waiters

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K W . 2023-07-13

MORE AT Google

Lovely restaurant food gorgeous staff very nice reasonably priced good portions. Will defo be back

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Sharon Barrett . 2023-07-12

MORE AT Google

The food was so good and came on time. And the customer service was so satisfying!! I would recommend

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Wunmi Adeyemi . 2023-07-11

MORE AT Google

great service, food was a little bland

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Tracy Zheng . 2023-07-11

MORE AT Google

The décor at Happiness 2 is lovely, creating a warm and inviting atmosphere. The friendly service provided by the staff adds to the overall positive experience. The food at Happiness 2 is delicious, offering a wide range of flavours and options. Overall, my experience at Happiness 2 was fantastic, with a beautiful ambiance, excellent service, and mouth-watering cuisine. They were highly attentive to my daughter who suffers from a few allergies.Highly recommended.

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Hanif Kapadia . 2023-07-11

MORE AT Google

As a Chinese, I v been here quite many times. I must write a comprehensive and objective review for this elegant restaurant. I come from a province of main land China which famous for hotspot. So I pretty much think I got an angle to write a review for spicy foodstuff. This restaurant is super hygienic and well-decorated. The staff here are well-trained, friendly, and even suited; lol whenever you messed up the table they gonna come to help you clean it. As for the food, if you are English or not originated from Asia, what bothers u to try chips instead of extremely tasty hot pot and spicy oden? I can guarantee you won't regret trying those. Plus, they are generous to provide u with free soft tissue and shrimp crisps as a starter. Anyway, definitely 5 stars. And a small tip for music, if u want customers to eat slowly, little soul on YouTube is suitable for it xd.

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Martin Guo . 2023-07-11

MORE AT Google

lovely experience! Amazing food also!

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tarimoboere imomotebegha . 2023-07-10

MORE AT Google

Good ambience. Attractive interior. Attentive staff. Food received good.tasty. . Bad point...we were not offered hot pot menu or even suggested to us which I think is wrong. I noticed this happened to all "English looking" customers too. Also small pinot gringo £7.70!!! That's some profit. Will I go again...? No

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jenniferrA3831LW . 2023-07-08

MORE AT TripAdvisor

Friendly and welcoming with excellent food. Specialises in hotpot meals but we just had dishes from the 'normal' menu.

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Mark Baines . 2023-07-05

MORE AT Google

Great food, generous portions and the wonderful staff could not do enough for you. We ended up in there for hours! Overall it was a really fun experience which I enjoyed even more than I thought I would!

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alex bailey . 2023-07-01

MORE AT Google

Amazing service, definitely get the hot pot

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Aaron Shanks . 2023-06-30

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Amazing above and beyond service, amazing food. Highly recommend their hotpot!

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N N . 2023-06-29

MORE AT Google

Tasty and beautiful tasting freshly cooked food. Reasonable price. Good vegan choices. Beautiful ambience. Overall it was amazing! People get in here quick.

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Ellie Wood . 2023-06-25

MORE AT Google

Great chinese a la carte dishes with authentic taste. Service is delightful

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Praornsri Udompol . 2023-06-25

MORE AT Google

The servers were nice and the whole restaurant is very aesthetic.Large portions 👍🏾👍🏾

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Ebokowoicho Edache . 2023-06-25

MORE AT Google

Lovely ambience good service,lovely food ,best lemon chicken I have tasted.

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Christine Bason . 2023-06-23

MORE AT Google

It was a really good time, excellent service and the food was really good for the with a good price

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Emily Galarza . 2023-06-20

MORE AT Google

My cousin and I were trying to escape the muggy heat and came into this beautifully decorated place. It was magical, with the Cherry blossom 🌸 tree smack in the middle of the restaurant. They do a nice hot pot and an extensive ala carte menu. The young man and woman that served us were cute and very attentive. The price was reasonable and food was a tantalising experience for our taste buds.

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E “Juju” L . 2023-06-16

MORE AT Google

My favourite place to go for hot pot. Ingredients are always fresh and a good selection. Great selection of desserts too! Review change! Far too expensive now!

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Tarquinius Tweedle . 2023-06-15

MORE AT Google

Attentive staff, nice decor. Limited vegan options especially starters and sides-Limited to just rice! Food ok but lacked a bit of flavour. Outdoor menu prices are not the same as inside!

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Neil V . 2023-06-14

MORE AT Google

Excellent food for a good price. Friendly staff. Although an Irish coffee as desert was not on the chart the waiter was able to make us one. Thanks! We enjoyed our visit.

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Remko Sprenger . 2023-06-11

MORE AT Google

Really good food in generous proportions, excellent service in a perfect setting. Highly recommended

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Paulo Mestre . 2023-06-09

MORE AT Google

Cool concept, poorly executed. The squid was good, meat ok, and veges turned to mush. Also, was told condiments were complimentary but were charged an extra £4. Surely on an £80 bill for two people just admit your mistake. Underwhelming.

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Guy Sanders . 2023-06-09

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