Handmade Burger Co. in Birmingham

Absolutely great, burgers from another planet and the most polite staff who were very accommodating despite being busy.

Definitivamente uno de los mejores lugares de hamburguesas del mundo, no solo de buen gusto también de buena calidad. Todos deberían probar la salsa de queso azul :)

Genial para ver varias opciones veganas disponibles en el menú. El servicio amable fue excelente. Sin embargo, la hamburguesa de falafel y las hamburguesas de frijoles Cajún podrían haber estado más calientes y, lamentablemente, han reducido nuestro disfrute de la comida. La camarera preguntó si estábamos contentos con nuestras comidas, pero no se ofreció a reemplazar la hamburguesa de frijoles que había que dejar a medio comer!

Mi mamá y yo vinimos a almorzar hoy. Pedimos nuestras bebidas (nos preguntaron si queríamos rellenables o una botella) elegimos rellenables ya que teníamos sed. Más de 25 minutos después, nuestra comida llegó pero aún no habíamos tomado nuestras bebidas (incluso después de preguntar). Estaba claro que lo hicieron a propósito para que no tuviera tiempo de volver a llenar las bebidas, ya que notamos que otras personas a nuestro alrededor tenían el mismo problema, pero aquellos que no tenían recargables tenían sus bebidas antes de su comida y antes de nosotros, incluso cuando ordenaban más tarde que nosotros! La hamburguesa estaba tibia (pareja junto a nosotros también comentó sobre esto a la camarera también). No volveremos después de esta experiencia.

Esta fue mi primera visita al lugar. Es un entorno agradable junto al canal. El personal fue muy amable y el servicio fue bueno. Mi hamburguesa fue fantástica. También tuve batatas fritas que también eran geniales. Esta es definitivamente la mejor hamburguesa que he probado. Definitivamente volveré a visitar y lo recomiendo encarecidamente.

The food top quality. I heard about this place and had to experience it. The views this place has are are amazing. I will definitely be revisiting again.

Arrived with the children, table of 5. The place was not busy. Seated and given dirty paper menus, a party of 4 came in after us and had their order taken first leaving us waiting, I had to ask for our order to be taken. My 8yo found he was sat in chewing gum, I asked to speak to the manager and his response was that a discount on the food would not be given, I said “Im not complaining for a discount, im complaining because it’s not good enough” the overall standard of cleanliness in the restaurant are poor. The grilled chicken on the burgers was over cooked, hard and dry. They had apparently run out of sweet potato fries and onion rings though one table after us managed to have them! Overall very unimpressed and will not be returning.

Delicious american burger and chips with cheese. FANTASTIC! I will be back soon. Price quite ok, especially it is City Centre.

Went to this place for the first time tonight, l ordered the avocado bacon burger and sweet potatoes, everything was delicious, a place to go back ,the service was outstanding,

We visited with our children. Despite being nearly empty they didn't have children's menus to look at. When we ordered we found out that the refillable drinks machine was broken, so no refills, and no milk so no milkshakes. The burgers turned up quickly, but were lacklustre. The patties were not handmade, and grilled too much so the meat was dry. The chips were ok, but the Denver "loaded" chips just had the pork, cheese and sauce dumped on top so most of the chips were not covered. The website promises so much, but the restaurant failed to deliver. I would not go again.

Ate here today , food was ok nothing special about it . So disappointed we waited an hour for food and it was freezing my daughter had to keep her coat on and eat with it on . No apologies either for the hour wait , which then resulted in us missing half the shops due to the time they close on a Sunday.

Chips are beautiful from here. However served in this very chipped bowl that ought to be thrown in the bin, as could be hazardous. Food came within about 10 minutes, however burger was cold and tasted burnt. The burger wasn’t burnt but tasted this way as grill it had been cooked on clearly wasn’t cleaned since something was last burnt on it.

Came here for lunch and were greeted by a sign telling us to go downstairs. When we got there we were greeted by a chap who basically recited a script to us. It was practically empty. We went to the "bar" to order and got our drinks. The food arrived, it was ok. Nothing to write home about. I went to the loo while my daughter paid. On my way back I saw a poster detailing a student discount (we're both NUS card holders) but not once was this ever mentioned. I asked my daughter if she used her card, she said she didn't know she could. Surely in a city with 5 universities they should be appealing to the student market rather than deliberately concealing their company's offering? No wonder they were empty. We looked for any other advertising on our lonely exit (no farewell from any staff) and saw none. This, I feel is a business being deliberately deceitful. We won't be back and I doubt any of our other student friends will either (not all students live on beans on toast and have zero disposable income!)

Being a Tuesday evening the place was not to busy. The staff was fabulous. The food was great. The wine selection as expected for a Burger place was limited yet was available. Good time with a great music vibe that allows for discussion. Overall nice experience.

With so many burger shops now the competition is high. We enjoyed our burgers here but I have definitely had better at other burger shops so would always chose those over here. The flavours were good and there was a large range of choices. I had the Mexican burger. I found the burger itself dry and was not a fan of everything else on the burger being very cold. However, I cannot fault the chips. I would eat here again but not in a hurry and it would depend on the other restaurant choices.

Delicious meat, fast service and quality. The burger was BIG and the onion rings were delicious. I will definitely repeat it as soon as possible.

A nice quick burger before going to the panto in January 2017. We asked for a food to be done abit quicker as we were short on time, the food was served quickly, cooked well and hot. I had the peanut butter chicken and bacon...

My Mom and I recently had lunch here, the food was good, our server Maria was lovely, she checked up on us a few times to make sure we had a great experience. My Mom asked for a drink that wasn't on the menu, which...

Got there to be told one grill not working no refillable drinks machine the place was freezing cold my burger was burnt service was OK but place was empty travelled 40 miles as thought was the best burger so wasn't so dissapointed words can discribe....

Might be the best burger I've ever had. the Fries are outstanding, too.the staff is very good and fast. definitliy we will be back.

Extremely poor service, get sides, & you have to ask for the sauces it’s meant to come with as they ‘forgot’, when it came out it was the wrong sauce, food was mixed up when it come out, food was cold, & poor quality when...

So this is my second visit, having really enjoyed the first visits with the miss’s and good quality of food we decided to come again. However on the second visit the service was so poor and the quality of food had gone, it was like...

Stopped here before taking in a show at the Arena. Even though they were extremely busy, nothing was too much trouble.

Lovely place nice and clean including toilets. The burgers where all excellent and the service was great will glady go back again.

Freshly cooked burgers! Very filling and piping hot! I would recommend to anyone near by! I went for lunch before I attended a concert! Would definitely go again when I'm in Birmingham again. It was quiet in there considering we were in Grand Central,but it...

and it did just that. Lot's of choice and as I was driving back home I treated myself to one of their Milkshakes.... not to be disappointed Although the service was a bit wishy washy (slow) and it was raining and found ourselves crammed in...

The title says it all! I had just walked 65km and was so hungry so took on the beast and won ! Was great meat and I definitely think it's the best place for a burger in the city centre Staff were awesome too! Cheers

The food was not that special at all, I'm more concerned about how they expect people to eat burgers with so much piled on. Anyways I walked out not that bothered about the food that was until an hour later I threw up outside star...

Popped in here with good mate Wina for a pre-show dinner. Seated quickly by very solicitous staff, who took on board our time limitation and ensured all ran smoothly. Delighted to see this joint now offers a menu option where you can swap the burger...

We were looking for somewhere to have lunch during our first visit to Birmingham and wondered in here purely by accident. Our meal was delicious. Even our 5 year old who needs a lot of cajoling to eat said "this is yummy mummy!" The chocolate...

My girlfriend and I were very happy with food & service. Came on Tuesday evening to be welcomed by two very polite young waiters! The food was delicious. Will definitely come back! Thanks very much

Popped in to grab some food with friends and family before catching a train and was delighted. Fantastic and attentive service, charismatic and enthusiastic staff, quick and tasty food and all for a reasonable price! We had a wonderful time even before I was careless...

Good staff perfect food love it and will definitely go there again. And I can recommend it to others too for fresh tasty things.

Visited Handmade Burger Co with my family for Father's Day. I have never been a big fan of the restaurant but haven't eaten there in a while so thought we would go back. The staff were lovely. With the hot weather the air con was...

Sitting for 15 min with no menu! Other 15 min to get 2 cans of beers... experience: 50 min for 2 burgers and beer???? No napkins on the table, no sauces offered... how you guys can survive in the business? There are so many paces...

Second time we've visited and the food is great for the money. Lovely home made burgers and presented well. Service a little slow but we weren't in a rush and appreciated some time to contemplate the menu. Would revisit again.

We met in Birmingham for a uni reunion and chose to eat here. Kevin was really friendly and cheerful. There were 7 of us, and we hadn't booked, but were seated easily without any problems. We had a few different dietary requirements, and Kevin took...

We have been there twice already, staff is always friendly, burgers are tasty and sides are massive. First time we ordered two portions of chips plus onion rings and we were not able to finish even one of them. Second time we ordered only one...

First time eating here,initial welcome and seating was prompt and our drink order was taken,meanwhile another waitress came to take our drinks order again....the food came,i dont know if there was too much sauce in the burger or it was the actuall bun but the...

We visited during a shopping trip with family it was great to be able to have a lunch sized burger and sides instead of the main large burgers. Burger was well cooked and very tasty and chips were crisp. One of us had the jalapeño...

Busy and some waiting to get in and have a sit. Some of the staff were not sure about the drinks menu and the spirits and advise the customers to g to the bar instead of sorting it out themselves. Burgers do not come with...

Food was ok but the restaurant itself was a huge let down, it was dark and the floor was very sticky, when I looked down there was wet everywhere and left the restaurant with wet ruined shoes! (See pic) Needless to say, we won't be...

Ate here last week with a group of friends - the staff were amazing, so happy and helpful! The food was second to none! Best burgers in town!! I can't wait to go back!!

Very convenient location being upstairs in grand central. It was dead in there on a Thursday night so we didn't need to book in advance. The blue cheese burger is to die for, food here never disappoints! Could do with more variety on the drinks...

I visited Handmade Burger Co with my brother in law for what we wanted to be a quick lunch. We were seated very quickly (it was quite early and the place was almost empty) to a table of our choice by a man who said...

Easter weekend lunch choice and we were happy with our experience. The young man running the floor was excellent, welcomed us warmly, talked through the menu, made recommendations and made you feel that "customer is king"...superb customer service which was also reflected by the waiting...

I went here with a few friends as I have been a long time ago and wanted to go back seeing as I enjoyed their burger last time. I'd forgotten how expensive this place was, my burger cost £10, side orders were extra and a...

Average Reception/Greeting, I ordered the Classic Beef. Looked Good. Tasted average. I've had better. Chips we're ok. Over Priced Food when you add a meal up.

Vegetarian burger with chips and a milkshake cost nearly £16. This is simply too much for what it is. Service uninspired. Wish I had not bothered

The worst burger I have ever had, perfectly complemented with indifferent service. The burger was cold, the bun was cold and the bottom half was missing, the chips were cold, the bacon was fatty, greasy and way too salty. Nothing on earth would tempt me...

This was about out sixth visit (to the Grand Central branch in Birmingham) and unfortunately likely to be our last. With the exception of one visit where the seasoning of the burger wasn't to my taste, I've enjoyed eating there, and even on that one...

Disgusting !!!!! French fries were raw. We had to pay Extra for that ... my gluten free hamburger was awful -I get packed cold roll And I had to prepare Everything by myself ... i will never come back there !!!

Saw this place when we came to Birmingham for a for das in January & decided to try it out when we came for a shopping on 8th March.The burgers do not have much taste to them & you have to pay extra for sides...

Well I think it's the best burger and chips we have ever had. Loved it. Pleasant staff, fast service and amazing food. 2 burgers. 2 chips and 2 drinks cost £35. Well worth it and you was seated quickly for a Saturday afternoon.

So a lot has changed since last I went to the Handmade Burger Co, though there was no signage telling us this. Self-ordering at the bar has been replaced by table service and the bottomless drinks that used to be offered are no more. Though...

Visited on a busy Saturday for lunch. A warm welcome and seated quickly. The waitress took us through the menu and explained the options. Really like the options of swapping the bun for salad (wish more places would offer it). Burgers were lovely and very...

Food was cold and service was awful, my chicken burger was freezing cold and the chips were cold aswell. We were happy to wait for another burger but the service was that bad we left and went to the handmade burger company at brindley place....

Came here today about 3pm. Quite busy but not overly busy there was more staff sitting down eating there dinner than serving and they seemed to be getting served quicker than the paying customers as there work colleagues brought out food to them. The server...

Ate here the other Saturday and it was really good, well worth the money. Really fancied a burger, and this place does have really good vegan options, so my other half walked the 5 mins from our flat over to the restaurant to get takeaway....

Visited here today with work colleagues. The grand central handmade burger restaurant have now started to take orders at the table rather than going up to a counter. This is convenient however the process is longer especially when you have little time during a work...

We have now been to this place at least four times, and twice we had a very good meal, the others we had a bit of a mess, burger not correct drink special bottle of fizz once they found it was then as it wasn't...

Visited here for the first time with my husband and two children. We reserved our table and turned up a bit early, we was seated straight away. Ordering was very easy and the food was with us within 20 minutes, service was excellent and staff...

We visited this restaurant in the run up to Christmas, as expected it was busy. We are seated after waiting for about 5 minutes. Firstly I don't like self service when the prices you are charging for a burger is quite expensive. Quality of food...below...

Burgers are amazing, very tasty and cooked to perfection! Staffs are very polite and attentive as well. We will definitely eat again and recommend to friends!

We went here for something to eat for my husbands birthday,we were going to go to the original patty man but after looking round the shops this was closer. The interior is the typical industrial look with music that is a little too loud for...

We ate here twice on our recent trip to Birmingham. Loved it... Separate GLUTEN FREE menu which had loads to choose from, I was delighted. Food is very tasty. Would definitely come here again.

Desert arrived before burger. Chips soggy and half cooked. So disappointing. Restaurant 3/4 empty and on a Saturday night. I can see why. Should have listened to my gut and left when I saw that. Nothing homemade or special in what was served here. Avoid....

Whilst the portion size was generous, the burger wasn't the most tastiest and the meal was lukewarm. Service was "slap dash". Would hate to see how they coped if/when the restaurant was busy. Won't rush back.

Whilst walking through grand central stumbled across this place seemed a little hidden in the corner but worth a visit. 30 plus different types of tasty burgers. Friendly staff who directed you to seat. Orders taken at a kiosk thing. Have to pay for chips...

Stopped here for take away. Restaurant was quiet and my order was taken quickly but it took nearly 20 minutes for my food to arrive. I think it may have been left behind the bar instead of being brought to me, though I could be...

We were not planning on going there but after a long day of shopping it just seemed like a good place to go. We were starving and food came very quickly and was delicious! Staff was helpful and friendly.. would definitely visit again!

I and my younger daughter went here after a very long, tiring day travelling. We wanted a quick but small snack after a long train journey. I had chips and hullomi bites, which were lovely, my daughter cheesey chips, my chips were more black eyes,...

First visit to any of these restaurants and loved it! The burgers are lovely! Halloumi side order also was amazing! Even though there were two groups of 10 in front of us they brought our food out in good time, they also came over to...

Burger was delicious, and the staff were brilliant. Wish the hipster chips had a bit more sauce, but the staff were prompt with the mayo and ketchup. Star of the show was the milkshake!

First visit for me and my family, had to go to bar to order and there was a long queue. The meal cost over £70 for 4 people which I thought was expensive. Had to wait a long time for the meals and when thy...

The burgers were tasty but you had to order yourself at the counter and it was pricey as everything was extra eg the fries etc. The children's menu was good but again quite pricey in comparison with other places we have eaten

Went here because it was one of the few places in Grand Central that my vegan friends would agree to go to. So it already won points with me for that! It's an extensive menu and you pay upfront at the till. This was my...

We were a party of 6 asking for a table. It was middle of November so pretty cold outside and we had to wait outside for other parties to finish and leave so we could eat. We waiting around 45 mins. The food was worth...

Tried here whilst in Birmingham and the food was very good. It is located in the new Grand Central / station development. I was greeted by a friendly member of staff and seated quickly. At this point I was told you have to go up...

Came here on a wet Saturday evening. Was told on arrival that there was a waiting time, this was not a problem. Ordered a bottle of white wine ... it arrived warm, asked if we could have a chilled bottle, none available but were able...

Went earlier in the day was quite quiet. Service was excellent and the food was really nice, had a burger which was delicious. Would recommend!

Booked a meal at the Handmade Burger Co at Brindley Place Birmingham prior to visiting Barclaycard Arena. I have never been before but had good reviews from friends. Table not ready on time but worth booking as people were waiting in the hope of getting...

Might give it another go in a few months if all the staff get a bit more training. Had to wait ages for my takeaway Bacon and Avocado Beef burger and it was disappointing. There was more bacon than beef and although I think I...

We are here on Friday night and, like everywhere else, they were turning people away due to Brum being rammed for the Christmas Markets. The food was good but what elevates the place is the service. Despite how busy they were, they were extremely attentive...

This is our second time to Handmade Burger at Grand Central It was a Saturday afternoon so was busy but we were seated within 2-3 minutes. They have amended the menu again now giving you a choice of cheeses. I have to say the food...

I visited here in late November. The restaurant was quiet so lacked atmosphere. The music was loud! My food was good and arrived quickly. However, £19 for a veggie burger, onion rings and beer seemed expensive. I also found it hard to get the attention...

Called in here after class shopping late evening. Restaurant was quiet service good and food arrrived in reasonable time. Burgers were nice. Only down side was air on was on and was a bit chilly !

Title says it all really. Friendly helpful staff, prompt service, top class food, excellent bottle of Malbec wine. Here for the Christmas market, but next time I have to change trains at New St I'll try to build in time for another visit.

Enjoyed a lovely meal here on a Saturday evening. Plenty of choice on the menu and a wide range of vegetarian options. Burger buns appeared they had come straight from the fridge which made the burger go cold relatively quickly. The goats cheese burger came...

Not having full waiter service, but the food was very nice. Glammed up fast food done well. The staff were friendly although not keen on waiting outside on a chilly day for a table. The wait wasn't too long though. Good selection of burgers and...

I lunched here recently while at a conference in Birmingham and was not very impressed by the food. I ordered a burger with bacon and avocado and the burger was way overcooked and the bacon was not very tasty. HOWEVER, I was incredibly impressed by...

Called in for a late lunch and we were greeted by a very polite young lady who made us feel welcome. Menu is quite extensive (for a burger place) and the gluten free options are good - burger bun comes in a wrapped plastic bag...

My husband and I visited this place on a Friday Evening after dropping the children off at the Barclaycard Arena. We were seated to a table with absouletely no light at all, neither of us could read the menu and had to use the torch...

Was informed by a friend that the beef burgers made by Handmade Burger Co are the best she has ever tasted. Off I went to try for myself. Absolutely fantastic burger with just the right amount of salad. The chips were just great. The service...

We called in for a meal before a visit to the Barclaycard Arena. Arrived at 6:30 seated quickly and orders placed. Waited over an hour for very average food. Nearly had to request money back as show started at 8pm. Spoiled our early evening.

The name attracts me want to have a special feeling on burger. The portion of meat and vegetable is different from that of a fast food restaurant. For example, beef is not the minced type, salad dressing is carefully applied. However, the sense of 'handmade'...

To be fair I wasn't completely impressed on this visit. I have visited another venue and enjoyed my meal a lot more. Staff were lovely, I had the Cajun burger but my chicken was a little dry. My husband had the classic but it was...

Had the dirty burger, which comes wrapped in foil for a reason! It's messy! Great flavours though. Milkshake was very well made but couldn't taste the salted caramel. Chips had far, far too much peri spice on and ruined them a bit. Service is fast...

We love the Handmade Burger co. We tried the new one in Grand Central. We went on a Saturday afternoon and were seated straight away. We ordered and the food arrived within 10 minutes which was great. We had cheese classics with Denver chips and...

Ate here as in Birmingham for the day, and daughter and her boyfriend are big fans of burgers and hadn't tried here. Interesting décor, which I liked albeit a little dark for my aging eyes!! Arrived after the others so they were already refilling their...