Based on 1.270 opinions finded in 4 websites
Based on 1.270 opinions finded in 4 websites
Nº 276 in 421 in Elmbridge
Nº 52 of 72 Other cuisines in Elmbridge
Opinions
Beautiful Room with a lovely bathroom and well stocked mini fridge! Gorgeous quality everything, will return soon! Friendly staff made it a memorable stay
Clare H . 2024-12-09
MORE AT TripAdvisor
Terrible experience all round. Some of us like the food after a two hour wait but my sausages and mash was awful with cold gravy. It’ll be a long time before I take my family back here!!
patricia hoyle . 2024-12-07
MORE AT Google
My daughters went here with friends for food during the day and were very abruptly greeted by the very rude bar tender ‘are you 18’? Now as far as I’m aware as they were only buying food in the middle of the day not causing any bother this would be allowed?? A manager at the pub stated Monday to Friday here they have a strict no 18s policy as everyone (even if just having food) needs to be at least 18. Never have I heard this policy before. And no signs were displayed to state this. I actually have never been to this pub and did ring up to advice what had happened but I was met with no care or bother for it happening and was just told that is the policy and no under 18s are allowed Monday - Friday. Another business clearly not caring for repeat business and clearly making enough £s not to care! After this experience we will take our business elsewhere and advise our friends and family to do the same.
236Starr . 2024-12-06
MORE AT TripAdvisor
Disappointing experience this time, someone forgot to order the food delivery apparently, so our large group had to settle for whatever was left, which didn't feel special.
Dominic Snell . 2024-12-03
MORE AT Google
my time at this place was not what i expected i was harassed by the staff that make the food, i was outside and they started throwing eggs at me and my mates, i went to talk to them after and they was very rude swearing and and threatening, i am very disappointed at the way they treated me and my friends for absolutely no reason what so ever.
M C . 2024-12-03
MORE AT Google
Omg the service was spectacular. Such a handsome man Ryan was the best server ever he didn't ask what sauce with the roast beef he just blessed me up with the full platter of flava. He has such a good humour and made me feel special this Sunday. I advise any future patron to ask personally for Ryan to ensure the same unbelievable service I experienced.
matthew sardar . 2024-12-01
MORE AT Google
Stopped here for a beer after walking up the River Wey and going to the train station. Beer was fine. Empty tables around us had finished plates of food when we arrived and were still there an hour later. Service in the bar was prompt because we were the only customers in there but still our empty glasses were not taken away when brought back to the bar between drinks...very noticeable lack of cleaning up despite plenty of staff talking to each other at the bar...not a great impression.
Tom Lampard . 2024-12-01
MORE AT Google
If you want shit service, try and order a beer at the bar here.
Nick Knight . 2024-11-27
MORE AT Google
poor bar service, understaffed, and exceptionally poor food service.
stephen gaccon . 2024-11-24
MORE AT Google
Butternut soup was watery and unpleasant. Scallops were not to standard. Service was shocking table was not set up or ready for the 19 guests. Meals took far longer than the allocated time we were given, even with their request to pre order all food, which meant we missed out on our dessert as we had a game to get to. Gave us a 20% off as an apology. Wouldn’t go back.
Katherine Joubert . 2024-11-24
MORE AT Google
nice hook up place for colleagues/commuters. Friendly and welcoming. The choice of food is OK, but not to die for. Maybe some more dishes could be added to the menu to appeal to a wider audience . Honest.
Медвежонок Бусинка . 2024-11-23
MORE AT Google
Went to the restaurant for a meal. When we arrived the place was pretty much empty but there was still plates and glasses left at empty tables. Despite being empty it took a while for someone to show us to our table (well we had to try find someone) and then take our order. Food was not too bad. Disappointing experience.
Tamalyn Casten . 2024-11-18
MORE AT Google
Had a fabulous Friday night at The Hand & Spear in Weybridge this week. Every year I arrange a company reunion, this was our 12th year! We began meeting at venues in Windsor and Clapham then found the Hand & Spear which works perfectly for everyone, for people driving, there is parking, for people coming from London, there is the Weybridge train station next to it. I reserve an area beforehand, the staff are really helpful and there is a great selection of drinks cocktails/beers and the food is delicious, every time I visit I can't resist the lush burgers they have. Highly recommend this place.
Emily Aslin . 2024-11-17
MORE AT Google
We had a Saturday lunch for seven people. We all thoroughly enjoyed it and the staff were both attentive and friendly. Will definitely go back.
Relax51845136874 . 2024-11-17
MORE AT TripAdvisor
I have eaten here a couple of times and the food is consistently good as is the service. Karen looked after us really well and was so friendly, attentive and engaging. Would highly recommend.
Megan W . 2024-11-11
MORE AT TripAdvisor
I have reviewed the hotel previously. I have visited the pub twice now and stayed twice. This time it was after the funeral of my Mother-In-Law, we called and booked a space for a wake. We were only required to give a rough idea of numbers and they did not require pre booking for food (we guessed 10-15 people if it had been more then they may have had to take a deposit or pre-order, though they didn't say this.) They gave us a nice section of the pub and were attentive and accommodating. We set up a tab and the were conscientious and gave regular updates to how much had been spent. A group of us stayed for dinner and again the food was good. the staff were good and helpful. Very pleased and will visit again
Maggie Q . 2024-11-11
MORE AT Google
Ryan - what a star- friendly attentive and professional. Thanks for the lovely service and great food. Treacle tart! This isn’t seen on enough menus! Well done hand and spear
Adel Charles . 2024-11-10
MORE AT Google
I recently had breakfast and it was absolutely fantastic! From the moment I walked in, the cozy atmosphere and welcoming staff made me feel great. I’ll definitely be back to try more of their menu! Highly recommend!
Rodrigo TA . 2024-11-08
MORE AT Google
Food is good tasting and portion is huge! The restaurant ambience is a good representation of the UK countryside. There are quite a variety in the alcohol section, from wines to IPA. Owner was very friendly and allowed us to sample some of the beer as I am not familiar and not from UK
Jeremy Tang . 2024-11-06
MORE AT Google
AMAZING FOOD! The duck and scallop startes were incredible! The fish and chips a veritable MOUNTAIN and that chocolate mousse is unmissable! Karen was a lovely host and the boys behind the bar were eager to please and create drinks on request! A wonderful evening had by all!
h c . 2024-11-06
MORE AT TripAdvisor
My birthday meal.8 of us. Firstly, my grandson and girlfriend were questioned about age, they are over 18. The food was not good one of our party has allergies. Ordered steak, waiter came back , no steak. Seriously on a Saturday night.. He had to have chips. My meal, burger etc was forgotten until the remainder of the party was halfway through theirs. A memorable birthday for all the wrong reasons.
Janet Richardson . 2024-11-05
MORE AT Google
The staff at this hotel were incredibly welcoming and helpful throughout our stay. Big shout out to Sotty who helped us with a little guidance in the area too and was so patience with our sons demands :)) The food was outstanding. That Ox cheek top notch. 10/10 in overall. Can’t wait to go back next year. The best family hotel ive ever been to. Richard
Richard Havrila . 2024-11-05
MORE AT Google
We love this place, its warm, inviting and the staff are always happy and friendly, especially Jessamie who always makes the effort to go above and beyond to make sure we have a lovely time. The food is great, shout out the chef Jack, who makes the best roast potatoes.
Natalie . 2024-11-04
MORE AT Google
Sold out of veggie roasts by 2pm and unable to offer anything else instead. Zero effort and so poor. This used to be my favourite Weybridge pub. You’re clearly not making enough and missing out on business. Don’t recommend going if you’re a veggie here!!
Katie Young . 2024-10-27
MORE AT Google
Found this off a list of top places for a roast in Surrey, and it definitely lived up to it’s reputation. We all had different roasts and shared a bottle of wine. The interior and atmosphere is upper class pub vibes. Very friendly staff. Everything was served in a very timely manner. For the amount of food we got, the prices are more than reasonable. Highly recommend!
Connor Grindlay . 2024-10-23
MORE AT Google
Sunday lunch for 9 was excellent. Staff were very attentive and the food was delicious. Didn’t give it full marks because we had to wait a long time for one of the lunches and another lunch was missing some veg but they did rectify that as soon as it was pointed out.
Stephanie Clark . 2024-10-21
MORE AT Google
Good Sunday lunch and excellent service. A favourite of the Bentley Boys in the 1920s.
John B . 2024-10-21
MORE AT Google
Superb. Friendly, attentive service, excellent food and drink options and quality, and a relaxes and enjoyable vibe.
callum shipley . 2024-10-21
MORE AT Google
Fantastic food! Great company! Great service from Ryan! Highly recommend:)
Bronwyn Cooke . 2024-10-19
MORE AT Google
Ryan was an absolute super 🌟. Fantastic service. Thank you
Kim Mulder . 2024-10-19
MORE AT Google
Such a lovely meal! Service from Ryan was especially good!
Chloe Rushovich . 2024-10-19
MORE AT Google
Great staff, excellent venue great place for post work drinks.
Caleb Brandon . 2024-10-16
MORE AT Google
Very welcoming, very good service, will be going back!
Liam H . 2024-10-16
MORE AT Google
Perfect location. It is on my way home.
Joe Johnstone . 2024-10-16
MORE AT Google
Efficient and friendly service with great food and lively atmosphere!
Rhia De Carlo . 2024-10-16
MORE AT Google
Great place, great drinks, great age
sean brown . 2024-10-16
MORE AT Google
I enjoyed an absolutely delicious Sunday roast with friends at the weekend and will definitely be back. The dining area is beautifully decorated, the food was excellent and the staff - especially Jessamie - were all lovely. Thank you very much!
Joanna Blackman . 2024-10-14
MORE AT Google
Perfect place for a Sunday Roast, although some of the other dishes that we saw coming out also looked absolutely delicious! Lovely décor, super friendly and helpful staff (especially Jessamie, who was fab) and the food was fantastic. Great place for getting together with friends and family of all ages, lots of space for large groups, and intimate nooks for small ones. Thank you all, we will definitely be back.
Joanna B . 2024-10-14
MORE AT TripAdvisor
Great service today. Ryan was very attentive and looked after us. Food was excellent and we appreciate the extra level of care for my older relative.
B-E Cross . 2024-10-13
MORE AT Google
My family has been visiting the Hand and Spear on or about 9th October for the last 15years to raise a glass to my son, their brother, sister, father since his death in 2009. This was his regular watering hole. The experience last night was not exceptional, the menu was disappointing and the food average. In the past it has always been excellent, we will have to seriously think bout whether we return next year.
Rosaleen Egan . 2024-10-10
MORE AT Google
It's nice and quiet. You should visit or take a coffee break there. The people are lovely.
Oguzhan Borahan . 2024-10-08
MORE AT Google
Fantastic Sunday lunch yet again Karen provided excellent service 10/10
Laura Astill . 2024-10-07
MORE AT Google
I had my 60th birthday party here in a reserved section of this lovely pub. It's in a great location, peaceful but close to Weybridge train station. The food platters were delicious and the service on the night was exceptional.
Paul B . 2024-10-06
MORE AT TripAdvisor
We was served by Bec who was wonderful, very attentive & charismatic , the food was beautiful, thank you to the kitchen <3
Ammi . 2024-10-06
MORE AT TripAdvisor
We are not normally the review types but here we are! Over the weekend, my partner and I came off the train from London and noticed a little hidden gem 1 minute walk from Weybridge station! We were warmly greeted by the young barman with an accent - didnt catch his name. Very friendly, knowledgeable about what he was selling and always seemed to have a joke up his sleeve.. My partner and I both had the burger which easily could of been one of the best burgers we have ever had! Pub had a nice warm interior feel to it. We will defnilty be returning for round 2. See you then!
Isabella Morgan . 2024-10-01
MORE AT Google
We really enjoy the time in this pub..the location is charming and food is really nice . Service and stuff always nice
Shinywhite_84 . 2024-09-23
MORE AT Google
Our family visit was as good as it could have been. The food was excellent. We were very well accommodated and the wait-staff took so much trouble to make sure we were comfortable and had everything we needed. In the opinion of this writer, the food is unusually good compared with a lot of similar "Sunday Lunch" pubs - it's fresh and very well prepared and cooked. Menu choices are also very good. Plus the environment (in the middle of the woods but right near Weybridge Rail Station) couldn't be better with a variety of different places in the property, indoors and outdoors, to choose to sit in. It's my favorite place.
India lover . 2024-09-16
MORE AT TripAdvisor
Very well looked after from my server, extremely attentive and professional
Matty Vickery . 2024-09-14
MORE AT Google
Vibrant place food was outstanding. Staff are great .
Karen Martin . 2024-09-12
MORE AT Google
Had a lovely meal, opted for the Trout which was delicious. Service from Karen was first class. Would highly recommend.
Sun Shine . 2024-09-10
MORE AT Google
We booked to stay at the Hand & Spear to attending a wedding & where the summer deal offer !! Which was amazing , we had two nights which included money off our dinner as well as breakfast on both mornings. The food was very good , service excellent . Thank you to the whole team for making it such pleasurable experience, would highly recommend.
Shane N . 2024-09-01
MORE AT TripAdvisor
Needs tlc, seems that they're trying to be 4☆+, but only just over 3.5☆
Alex Oxley (AO Foodie) . 2024-08-30
MORE AT Google
With Weybridge train station basically across the road, this pub has fantastic access yet you wouldn't know it was there until you're on the door step. The staff were lovely: informative and friendly. There is a bar to order your food and drinks from with menus there rather than on all the tables. There is so much room here, it just felt as if we were the only ones in the place. It also had large covered and open outdoor areas. I had the fish and chips and the serving was huge- but the fish was delightful with a wonderfully crunchy batter and a succulent piece of fish inside. It was so big I jokingly asked the staff for a room for a couple of hours to sleep it off. From what I can remember, I'm pretty sure this place is quite wheelchair friendly. If you want a quiet, out of the way place with easy access, give it a try. The Guinness was excellent as was the Young's Special
The Whisperer . 2024-08-27
MORE AT Google
Joe our waiter, wonderful all staff very friendly. Thank you for a great dinner.
Diana Dickinson . 2024-08-25
MORE AT Google
Always enjoy a trip to the Hand & Spear. Food is consistently good & staff are so welcoming. Karen in particular does what she does so well, every time. Thanks Karen and see you soon. Piers
Piers R . 2024-08-18
MORE AT TripAdvisor
Had a lovely meal here, great quality food and very reasonably priced
Max Amplitude . 2024-08-17
MORE AT Google
A Fawlty Towers dinner.............we took a couple out for dinner, meeting the new lady for the 1st time. We sat down at a sticky table. Ordered a bottle of wine, which came - NO glasses! My husband ordered a beer - the glass came with lipstick on it. We waited and waited for someone to turn up so we could mention our lack of glasses, but we ended up having to go and find somebody. 2 of the dishes we ALL wanted, were not available......unbelievable. The steak was cooked wrong and when we asked for it to be more cooked, it came back some time later - burnt and shrunk. An embarrassing experience with unfriendly staff and seemingly total lack of training or even wanting to do their best. Never again. Sadly.
batsweybridge . 2024-08-13
MORE AT TripAdvisor
Delightful place that was admired by all of us , unfortunately the standard of food did not come up to the same standard . pork good, f&chips good , chicken dry, my plaice was so disappointing, £22 small with hardly any fish , lots of bones, asked for potatoes to try and make up a meal and they were yesterday's heated up which tasted awful, I remember them from before, commented about them then , that was very disappointing for a first time out with family for a year , young man server was excellent
Pauline C . 2024-08-12
MORE AT TripAdvisor
I didn't stay here, just a visit to the bar. Walking from Weybridge railway station, go up the steps, turn left and stroll down by the car park to the pub. It's a comfortable place, but a bit pricey. Cool garden.
Wade Brice . 2024-08-10
MORE AT Google
Very nice stay, excellent service and good menus. Sadly to many Spritz cocktails could not be made, missing ingredients. The Sunday Roast was excellent as the rest of the menu
Ragnar Oddsson . 2024-08-06
MORE AT Google
Visited the pub for dinner last night. Lovely friendly staff but the food was abysmal. The chips were cooked in old oil and the burger meat had clearly been frozen and was dry and completely tasteless. Had a terrible taste in my mouth for hours after eating that food. Gastro pub prices (£18 a burger) for quality far inferior to fast food. I used to choose to visit Youngs Pubs wherever possible because their food (especially their burgers) used to be so good. But in the last year I’ve had several bad dining experiences and will no longer be choosing to spend my money here.
Nix P . 2024-07-30
MORE AT Google
Food was good for the price, service rather slowly perhaps as we were amongst the first in the restaurant.
Peter North . 2024-07-29
MORE AT Google
Works as a pub, struggling as a hotel
Andrew Paul . 2024-07-29
MORE AT Google
A great place to visit, plenty indoor and outdoor space with good choice of food and wine on offer! Dog friendly too which is a bonus as water bowls and treats on hand for our furry friends! Friendly staff, Kelvin served us and he was very welcoming and looked after us, we will be back for sure!
Julie C . 2024-07-28
MORE AT TripAdvisor
Lovely pub, friendly professional staff and great food. Easily and sensitively catered to my children’s allergies.
Ebony Riddell Bamber . 2024-07-25
MORE AT Google
Lovely venue with great atmosphere. Well looked after by Sophia at the bar, remembered our round each time, very pleasant service
Karen . 2024-07-23
MORE AT TripAdvisor
During a recent motorcycle journey through the southern countryside with my son, we were fortunate to discover the Hand and Spear Hotel (June 19th-21st). From the moment we arrived, we were met with exceptional hospitality and a genuine desire to make our stay memorable. A special mention must be made of Kelvin, the front desk manager, who went above and beyond to rectify a booking error on my part. His professionalism and dedication to guest satisfaction were truly remarkable. The culinary experience at the Hand and Spear was equally impressive. The locally sourced ingredients were transformed into delectable dishes, with the fennel sausages and the full English breakfast being particular highlights. Our room was a haven of comfort, especially during the hottest day of this summer. The air conditioning worked flawlessly, ensuring a restful sleep, and the bedding was fresh and inviting. The hotel's amenities further enhanced our stay. The cozy bar provided the perfect setting for unwinding after a day of riding, and the secure parking offered peace of mind for our motorcycles. The location of the Hand and Spear is ideal. Nestled in a green suburb with easy access to a commuter train station, it strikes the perfect balance between tranquility and convenience, with London being just a short ride away. Overall, our experience at the Hand and Spear exceeded expectations. It's a hidden gem that caters to the needs of travelers seeking a unique blend of comfort, exceptional service, and culinary delights. Whether you're embarking on a motorcycle adventure or simply seeking a peaceful retreat, the Hand and Spear is a destination worth exploring.
Stéphane Vandenbulcke . 2024-07-23
MORE AT Google
We held a party at the location. In the lead up to the event the staff were very helpful and accommodating but on the day in question we felt let down and forgotten about almost. Upon arrival the pre drinks we'd ordered and supplied were not laid out and we had to ask for them. We had food ordered for 80 guests but they only left out plates and cutlery for 30 people. By the time we chased them a few times more the food had gone cold. We ordered more food of sliders and chips. They broight our the chips and then it was another 20 minutes for the sliders by which time the chips were cold again. Then with the cake, only 15 plates and no knife or cutlery to eat the cake with. 8 times my partner had to go and find someone to speak to about an issue. Considering we had paid above the minimum spend of £2500 for the hire I would have expected better service. The food was delicious. The location and venue are lovely but the service let them down.
Patricia Hoare . 2024-07-22
MORE AT Google
Having come to the Hand and Spear recently, I was very impressed by the Front of House staffs desire to go above and beyond with their friendly customer service. Specifically, Joe behind the bar was exceptionally well mannered and made sure I remembered this pub as a positive experience which I would most certainly come back to.
Tom Forbes . 2024-07-22
MORE AT Google
Couldnt go any better. A big family of us arrived, Karen and Sotty helped us to adjust the table to our needs. Lots of high chairs. Sorry guys. Menu was fantastic even deserts. And the hotel is so nice and retro but still cool in a way! All near the weybridge station. In overall brilliant atmosphere the guys behind the bar singing the favourite songs, honestly made us feel like home. Defo will recommend xxx
Johny Sottack . 2024-07-21
MORE AT Google
Great location, atmosphere and staff. Top pub. Great selection of drinks.
Bradley Morson . 2024-07-18
MORE AT Google
Great atmosphere, friendly staff excellent food - would recommend
matt reade . 2024-07-18
MORE AT Google
Great atmosphere and great beer right next to the station
Imran Ali . 2024-07-17
MORE AT Google
Always awesome across the board
Kevin Goodburn . 2024-07-16
MORE AT Google
Great pub, Had a work event here and the team made it a great night, Lauren and Scotty dealt with us the whole night and were excellent when serving us Very tasty food and even tastier alcohol.
Harry Brock . 2024-07-15
MORE AT Google
This pub was recommended by friends that said they had the best fish & chips ever. We were late for our reservation but still met with a welcoming smile from Sotty who seated us with menus & said our server would be right over. A cheerful young lady came over, i didn't get her name but she was American & had a very sweet friendly manner. She recommended several options & also said they do indeed have the best fish & chips. Of course I had to try them & was so happy I did, what an amazing plate of delightful food was put in front of me. My husband being a meat monster had the pork belly that he said he could cut with his fork & he would definitely have it again. Our pub dinner was a happy surprise & inside or out the surroundings were lovely down a country lane. Thank you Sotty & America for making us feel so welcome, we will be back!
Lynne Jones . 2024-07-13
MORE AT Google
Just had family visit from Canada and took them to the Hand & Spear. They loved it. Fish & chips along with the seafood platter. The mackerel pate is fantastic. The fish and chips were brilliant.Sotty and Lauren made a real effort to make them feel welcome and it was so appreciated. Thank you so much, you mage a reunion special.
David Carmody . 2024-07-11
MORE AT Google
Lovely pub, very spacious and great decor, stylish and cosy! Welcomed by Sotty and Lauren as soon as we arrived. The atmosphere is great,location is perfect right close to the station. Fantastic selection of wines, cocktails and beers. Highly recommend - great spot for meal and drinks. The team here are so friendly and warm, service is top notch!
Kriti Barr . 2024-07-11
MORE AT Google
It was great experience, the service was exceptional, authentic food. Hats off to Kelvin, he is an asset for the company. We will visit again soon. Thank you
Valentino Carvalho . 2024-07-09
MORE AT Google
This pub/hotel is in a very nice spot on between the trees next to the Weybridge station at the bottom of the car park. There is a big covered terrace and outside seating. Very quiet away from the street tucked away surrounded by trees and no noise of the world outside. On a hot day it's a haven, inside it is air-conditioned.
Vani Pattabhi . 2024-07-09
MORE AT Google
Stayed here for one night before attending the RHS FLower Show at Hampton Court. The hotel is beautifully decorated, comfortable and the staff very friendly and helpful. The food in the restaurant and breakfast was superb. We will definately be staying here again - highly recommended.
Julia Mejer . 2024-07-04
MORE AT Google
Location great if you have to get the train. Large pub, with lots of outside space.
Tony McCormick . 2024-07-02
MORE AT Google
Stopped in for a few drinks after work, lovely little pub right near the station. Loved the atmosphere and friendly staff; thanks to America and Sotty for great visit! Will definitely be back for more post work drinks in the future!
Gigi Sipiora . 2024-06-29
MORE AT Google
Came to Weybridge to visit a few friends, and they recommend I stay at the Hand & Spear. Lovely atmosphere, great staff, and beautiful rooms! This hidden gem is a must stay if you're visiting, I highly recommend. Special thanks to Sotty, America, Chloe, Jess, and Lauren. The staff made my stay exceptional. I will definitely be back!
Adam Osborne . 2024-06-27
MORE AT Google
Great pub, quirky decor and right next to train station. Came for Sunday lunch and the roast was amazing. Our waitress Jessamie was perfect, very friendly and smiley. Could not do enough for us as she was very attentive.
Karen S . 2024-06-26
MORE AT Google
We ordered two asparagus salads. £16 x 2. Save yourself £28 by buying one bag of past it's best before date leaf salad, 6 spears of asparagus and one small cube of goat cheese. Disappointed.
Martin Nurse . 2024-06-25
MORE AT Google
Nice place, came for some drinks with a few mates, everyone enjoyed it and service by America and Sotty was excellent, highly recommend.
Raph James . 2024-06-24
MORE AT Google
Reserved a table for 20 people and ended up being given an entire room to eat, drink and enjoy the football with my work colleagues. Quick service and good food 👍
Jack Lampard . 2024-06-21
MORE AT Google
Just spent two nights here. Spacious room, stylish decor and furnishings. Super comfy (huge!) bed. Lovely bathroom - roll top bath, double shower, nice toiletries. We used room-service a number of times due to husband’s disability. Food really good and all the staff we met couldn’t be more helpful and friendly. Also attended sit-down wedding reception which was well organised, lovely meal and great service from the staff.
Sheila Paterson . 2024-06-20
MORE AT Google
Editing review to 4 from 5. Loved this place last year. Came here several times while pregnant and enjoyed each visit. Had lunch today with a friend and the staff seemed disconnected. Yes, there was a game coming on 3 hours after our arrival but everyone seemed oblivious to the hospitality side of things. We had a mix up with drinks (wrong order was placed on our part via the app) when I went up to get the correct drink— let’s just say I was met with hostility— I even made it clear that we would obviously pay if it was our mistake, I just wanted the correct drink…. I had to know what everyone else at our table was drinking, I had to know what table I was at, who was our server… (I have a newborn, everyone else’s order and table details aren’t what I am concerning myself with atm—) for goodness sake- just get me the correct drink and find fault later 🙄🙄🙄 Just the attitude was wild- too many issues. We will go elsewhere from now on 😒 Sad, because I had really enjoyed this place. The food and atmosphere just isn’t good enough to deal with the drama.
Courtney . 2024-06-20
MORE AT Google
We had good few drinks but wasn’t busy at all
Claire Hachem . 2024-06-16
MORE AT Google
Had Sunday lunch here. Meal was lovely except for the roast potatoes, were so dry not nice and crispy as you expect.
Kim Henderson . 2024-06-14
MORE AT Google
Had an amazing afternoon at the Hand & Spear! The food is excellent and the bar staff friendly and attentive. ‘America’, was fabulous and gave great advice about which beers to try. Even my 84 year old father had an enjoyable time . Thank you America for making our visit the best !
Lucy Emmerson . 2024-06-09
MORE AT Google
Loved the food and our server America was delightful and charming. Can’t wait to visit again soon!
Douglas Miller . 2024-06-09
MORE AT Google
Been coming to the Hand and spear for a number of years, and always received a warm and friendly welcome from the team there, my normal drink of choice is a cappuccino, they put sugar in it on my behalf and give me a straw, which makes it easier for me to drink as a wheelchair user, me and my friend had food in there which was nice, and I had roast chicken myself which was also really tasty on another occasion, I am a regular customer and enjoy it, everytime I visit, plus the place is really local to me. I remember on a particularly busy night, they brought a table to where I was sitting in order that I could have my cappuccino, it's the small things that the team do for me, like pulling the chairs out, to allow me and my wheelchair to manoeuvre in. They also have a radar key disabled toilet.
Paul Smith . 2024-06-08
MORE AT Google
A great pub and a great Sunday roast. The fish and chips are perfect and the pigs in blankets deserve a special mention too. Good beer and friendly staff, always worth a visit.
Duncan Wilkinson . 2024-05-30
MORE AT Google
Lovely rooms, very disappointed with the food service. UPDATE: apparently there was a software issue which slowed everything down, manager refunded 75% of our dinner bill as a goodwill gesture, which was much appreciated.
Nicholas Bennett . 2024-05-28
MORE AT Google
2024... Very poor service and food delivery....served in dirty crockery and slow delivery of cutlery. No table clearance after an hour of finishing eating.... we'd left Seems to be under staffed or just a 3 star place...or an off day....waited at the bar to comment but too busy staff not really acknowledged.. ---2020--- Place was better
Iain Telfer . 2024-05-27
MORE AT Google
We were a party of four who came for an early Sunday lunch. Overall, the food was good but we weren’t keen on the reheated roast potatoes - they tasted stale and weren’t crispy. The rest of the meal was tasty and the portions sizes generous. Unfortunately, on occasion, the volume of the music was too loud and made having a conversation difficult. Loved the free, fruit-infused water on tap.
Claire Webb . 2024-05-27
MORE AT Google
The secret garden isn’t very secret
Delia Atko . 2024-05-26
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in South East
2268 Opinions
Great pub which I use often but it is sad to see the marquee looking so old , dirty and well worn . It doesn’t give a good impression of a lovely pub inside ? It’s really time to get a new one !
557 Opinions
The land lady is as rude as they come. DO NOT GO THERE. YOUR BETTER OFF SITTING ON A BENCH. At least you wont be spoken to rudely. If you dont buy a pint within 10min of finishing she will ask you to leave. Never been to a pub like this one. 👎🏻
21926 Opinions
I really miss the place that did a roast in a massive Yorkshire pud as you walked into the services. That was some time ago now! Always busy here, a popular stop but nice food options and clean toilets.
276 Opinions
I had an amazing experience, not with just the coffee only Especially the guy in the front & the female staff members r exceptionally attentive and professional. Even in busy times They handle everything with smile & positive attitude. Will defo be returning again for coffee & to appreciate their hard work :)
485 Opinions
We stopped here for a break and something to eat after a long drive as it looked very welcoming from the outside. My wife ordered their jerk chicken with plantain. When it arrived she noticed there was no plantain and was really disappointed. She stopped a waiter and he said he would find out what had happened. He came back and said they were out of plantain, could he replace it with something else. She said ‘ok some fries’. He paused, pulled a face and then made a ‘maybe’ gesture and then said he would see what he could do. After about 10 minutes he came back with 2 breaded halloumi fries and said that this was a compromise as fries sold for £5 so they were not prepared to provide them. My first question is in what universe does breaded halloumi accompany jerk chicken? So they took our money for food they could not provide and said nothing. Then they put the plate with missing food on our table and said nothing. Then they were not prepared to swap the missing item for one of the most generic side dishes on the planet because they could sell it for more money. Bearing in mind breaded halloumi has got absolutely nothing in common with jerk chicken. This place really needs to try harder.