Hampton By Hilton Bar & Lounge in Canterbury

I was my boyfriends plus one for his birthday voucher , we was looking forward to our special treat today . As soon as we got there we noticed straight away that a lot of tables had not been cleared .we found a seat and gave our drinks order , we waited 30 mins before the waitress came back over to us to ask if we had ordered , to which we replied were waiting for our drinks still ( we would have left if it wasn’t for they had our voucher and we needed to use it ) The two girls were rude and lazy in my opinion as the coffees were just not being done at all quickly and the other girl kept disappearing out back walking past all the dirty tables without attempting to clear them. One of the girls made an announcement to the whole place saying she was doing her best but they were under staffed but as far as I could see they were not organised or trying to serve people as I felt we were interrupting their chatting, we did not have more than one drink each . I went to the toilet and I don’t know how they can sign off it was clean as there was toilet roll all over the floor and was filthy . A red haired young man came in to start work and he turned it around getting drinks out much quicker and was far more productive. The food was nice and once we received it after 45 mins it was good but will not be buying a voucher for anyone else . Shame

Una buena opción si quieres un buen bocadillo mientras evitas las cadenas en la calle principal. Los sándwiches rellenos calientes son geniales en un día frío.

Great venue, food was perfect as always, very friendly and helpful staff. Excellent value for money. Well done all, thank you.

Of late you can no longer get a takeaway coffee in before work, (unless work is next door), as in their wisdom coffee is now only available from 0830, now too tight a window for some of us in Canterbury to get a decent one before we start at 9.

Called in for a coffee on a very wet morning. The staff member was very friendly and welcoming and quick to serve our drinks. These were up to the usual good Costa standard. Would certainly call in again.