Based on 5.165 opinions finded in 5 websites
Based on 5.165 opinions finded in 5 websites
Opinions
It took them a long time to serve us although it is true that there were 20 people. They also gave us a table that was a board on trestles. Maybe my bad experience was due to the number of people. Very good food and wonderful atmosphere.
Pablo Puerto . 2024-09-07
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Great place to go for a drink or some food. Also very kid friendly. Would recommend.
Alexandre Duterque . 2024-09-07
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What an amazing place, good drinks food toilets and atmosphere. Loved it so much we went back twice during our stay in Bath
Nikki Brown . 2024-09-07
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Had the burrata salad with added garlic bread as a quick lunch. Absolutely delicious. Sadly I couldn't try anything from the wine list as I was working but I did eye up the picpoul!
Jane Baker . 2024-09-06
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Every time we needed something, we needed to stood up, walk to the bar and ask for our food and drinks. The waitress are nice, but it seems like there is no manager in charge. Food was reasonable. If I come back, it would be because the architecture is beautiful.
Vicente B . 2024-09-05
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I loved this place. you have to go at least once to try. Loved the pull the chain toilets. Comfortable old chairs. Decor is amazing. Rooftop looks amazing. Hope they open this in the summer?
Karen Morris . 2024-09-02
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A very chilled and informal atmosphere - it was a special place to catch up as a family 😊 Sienna was our waitress and she was incredibly attentive and looked after us so well. She gave us space when we needed it and was super polite and enthusiastic about the food she served us and responsive to us. Sienna is a credit to Hall & Woodhouse.
marcus267 . 2024-09-02
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It's a lovely pub but when we visited for drinks on a Friday lunchtime and got a cider and a Fursty Ferret. The Fursty Ferret was horrible and vinegary. The lady behind the bar kindly swapped it for a Badger Best beer but that was also foul. Didn't bother asking for another different beer as all the beers were off. Been to this pub in Bath before and always disappointed by their beer.
Kate . 2024-09-02
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We entered the pub, looked very nice but was soon to be disappointed! We wanted to sit in the roof terrace but there were no signs to say if you order downstairs and take your drink with you or there is a bar upstairs. The member of staff I asked said she didn't know! I asked another member of staff and they said order here ....I ordered our drinks, they were out of Outland Tropical and sparkling water. I carried our drinks upstairs, to the terrace, the floor and table were filthy and sticky.....also the seagulls which I know you can't avoid but it would help if there was a member of staff on the terrace permanently clearing the tables as soon as the customers left...loads of empty plates and dishes encouraging the gulls! Lots of complaining customers mainly saying they had their food but not their cutlery! I'm in hospitality and rule one before the food goes out, make sure the customers have their cutlery!
sally barr . 2024-09-02
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Great place to relax with friends. Decore fantastic and friendly staff. The food was okay and could have been better but still not bad.
Hesam H.Pour . 2024-08-26
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Thoroughly disappointed, avoid these scammers! The service was incredibly rude and slow. The roast was dry and small, the Yorkshire puddings were just air, and ultra crispy. Moreover, they lied about the unlimited Yorkshire puddings on the menu, and refused to serve them. The menu was also extremely limited, most options were not available, even the pizzas. Will not be coming here again.
Anton Stepanov . 2024-08-25
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Amazing food and service from Charlotte who handled the nut allergen with great effect. Thank you
Jagjot purewal . 2024-08-23
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Lucas was a great waiter. Food was amazing.
Sue Clifford . 2024-08-22
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Had a family meal for four here today. Atmosphere was nice,looked great. Very disappointed with the food which cost me 85 pounds for four. I had a satay burger. the chicken was a tiny portion no where near even half a chicken breast. On top of this it was dry and tasteless. And the satay for this was a small spoonful of satay sauce atop the chicken. Not very inventive there. They fries were ok, but hey it's fries right and the chilli jam was tasty,but when the small pot of sauce is the tastiest part of your 18 pound meal, it's bad. Not exaggerating but a meal deal of the day McDonald's chilli chicken wrap for 1.99 beats this for taste and value hand's down. My partner had mac and cheese, and a small dish of this came with a scrunch of salad leaves, that also is not a good values meal for another 18 pounds. Sorry but in today's world they need to try harder.
Daz Smith . 2024-08-21
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Great for a drink. Lovely rooftop bar. Food not so good. We were a bit late eating and were rushed to leave by 10.30
Edward Skinner . 2024-08-21
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Great service and great atmosphere. Beautiful building with a nice rooftop terrace. Nice and tucked away from the busy streets of bath. Beautiful coffee served from a separate counter to the bar added more of a coffee shop vibe that was very welcome. Loved it
James Mills . 2024-08-21
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Food- amazing. Freshly cooked, to perfection. Staff- a little awkward at times but overall good service. Lovely atmosphere 👌🏽
Wenessa Lennon . 2024-08-21
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Great ambience. Food was also delicious.
julia d . 2024-08-20
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Staff need education on customer service. Ordered a dry martin and lemonade in first round. Second round staff argued they didn't have it. The salted caramel cheesecake was served with extremely salty honeycomb inedible. Mini pud with coffee, coffee served immediately and pudding significantly later do either hold coffee with pud, or pud and no coffee. Staff didn't really care and glarey eyed . Wouldn't taste the salt
Margaret Lewis . 2024-08-20
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The ambience is really fantastic! Allows you to overlook various shortcomings... Our food was ok - but there is still a lot of room for improvement. Service is almost non-existent.
Emmi Gallo . 2024-08-19
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Service very slow. One bar staff serving when was 3 people waiting. Other staff floating around didn't seem to care. Went to roof garden. Dirty plates left out for 15-20mins. Seagulls had a feast at dismay of customers. Staff routinely walked past tables with dirty dishes and old glasses without a care in the world. Where the management was this Sunday was a mystery. Would've been a nice bar if staff were managed properly.
Charles Ikediashi . 2024-08-18
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Great roof terrace for sunny days. The toilets are a bit of a hike though.
Rob Lane . 2024-08-17
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Outstanding. Absolutely beautiful, cosy and great lunch.
Haykal . 2024-08-15
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Lovely quiet roof terrace - a quiet break from the business around. Recommended for a quick fortifying break !
matt Farmer . 2024-08-10
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We had a lovely meal at this restaurant, the decoration and atmosphere is lovely, our waitress Sienna was very helpful and prompt with service ! Would recommend:)
Freya A . 2024-08-10
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Il locale è bello non c’è che dire peccato che il cibo sia pessimo. Eravamo solo noi due e un’altra coppia e abbiamo aspettato più di mezz’ora per avere un fish & chips che chiaramente era riscaldato: gommoso, secco e le patate sembravano di marmo. Per quello che costa davvero meglio andare da un’altra parte. Sconsigliato
Magellano1977 . 2024-08-09
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My good friend brought me to your lovely establishment on Tuesday and I had my elderly dog with me, your brilliant member of staff Luke made an exceptional effort to take us up in the lift to accommodate my dog, he was kind, welcoming and went above and beyond. The roof garden was great and service quick. The whole experience was lush. Thank you
AdrienneJO . 2024-08-08
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Large pub with nice decor, set over 3 levels including a roof top bar. We just went for drinks which were hood, but will be back again maybe for food
Helen Hammond . 2024-08-07
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Jack was are server, thank you jack. Great food, excellent service, no faults here definitely recommend!
Paris Hendy . 2024-08-02
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Lovely atmosphere with very good beers. They were happy to make me a coffee too.
Martin Ward . 2024-07-30
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I had Chicken and Bacon pie in it was lovely, my friend had fish and chips, he said the fish was very earthy and chips over cooked. We had a party of 6 eating and everyone bar one enjoyed there meal. We also travelled from Yorkshire to try out our favourite beer on tap Golden Champion, and they didn't have it on or have any in bottles. Very disappointed.
Simon Pullen . 2024-07-29
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Relaxed Pub, with a good selection of drinks.
donna anderson . 2024-07-29
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Good place to eat in Bath The interior is beautiful
Susana Sevillano . 2024-07-28
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We visited for Sunday Lunch and were able to get a table easily in this vast space. The menu was vast with the usual Sunday Roasts and plenty other options. We went for the Roast beef, Vegetarian Roast and a Cheese Burger. All were delicious and the Roasts cooked to perfection with amazing yorkies! Its a case of ordering at the bar and there are multiple levels where you can dine. We didn't choose outside, although it was kindly offered, as shade was limited and it was a very sunny day. Highly recommend
Christian . 2024-07-28
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Nice atmosphere and fine food at very moderate prices
Kjeld Christiansen . 2024-07-27
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Not a fan. The roof top it overcrowded with chairs and tables. Bar staff ignored us for a while until we challenged them. Better pubs to go to in Bath.
Ross Anderson . 2024-07-26
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After visiting Bath on the Beach, we, as a family of four with two young kids, called in for some quick food in late July 24, we’d seen a review that said it was expensive. For the location and decor it was maybe £5-10 more than we’d usually pay however the order-at-table service via the QR code was quick and easy with prompt table service. The food was nice and we used the wheelchair lift for our buggy. When we visited the place was busy with good atmosphere. Worth a visit.
nick williamson . 2024-07-25
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I ate steak there, it wasn't good, but the drinks were great and the dessert was very sweet. Unfortunately, the steak I ordered was rubbery and almost inedible. If it had been a little colder, you wouldn't have been able to eat it at all. Maybe the quality of the meat wasn't good. I hope this feedback helps you.
Bina Hejazi . 2024-07-23
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Quirky restaurant/bar. Amazing layout with lovely cocktails. Staff were very friendly
Joshua Habgood . 2024-07-22
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16 of us were booked in on a Saturday lunch time for a hen do. Our waitress, Charlotte, was excellent from the moment we sat down. Food came out incredibly fast for how busy the rest of the restaurant was. The boss was also incredibly attentive and helpful, resolving an issue for us that was way beyond his remit. I can’t thank everyone who served us enough - specifically Charlotte, the kitchen team, El Jefe and the young lady who ran out to find the hen a brand new veil for the day. We’ll be back!
Montana Adassa . 2024-07-21
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£4.15 for a glass of coke zero that tasted like soda water. Not great. They also don't accept cash.
Go Moto . 2024-07-18
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Great looking restaurant, buzzy atmosphere, friendly staff, lovely food and good value
CHIP'D Events . 2024-07-17
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Very smart bar, pleasant staff and a good choice of beers, we didn't eat here but saw meals being served which looked tasty
Alan Briers . 2024-07-17
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a little bit disappointing...food was really good ..chefs did a great job ...service staff were fine but staff behind the bar were pretty average ...and in no rush to serve
Warren Baird . 2024-07-15
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Enjoyed a sunny evening on the roof top terrace then a whiskey in the spacious and joyfully decorated ground floor. Tasty food and great atmosphere
Raelene Smith . 2024-07-15
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Really lovely place to meet up with friends for cocktails and lovely food. The pub itself is beautiful inside. I would definitely eat here again and would recommend it 😋 👌 x
Ali Shinn . 2024-07-14
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The meeting place for a weekend of festivities and it was perfect for some time in the sun. The drinks tasted cheap, but did not have a price tag to match. The food was genuinely not good and felt like they could have come from a school cafeteria. The food service was very fast but the drinks just took forever as there were not enough staff to meet demand. I would return, but mostly because it has the best rooftop in the area (although they could put some effort into sprucing it up).
Nancy V . 2024-07-13
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I visited Hall & Woodhouse Bath on a Saturday evening for dinner and drinks with some family. The restaurant and bar is spread over several levels, with the ground floor mainly a bar, then a restaurant level on the first floor. They've also got a rooftop terrace, which would have been nice to enjoy a pre-dinner drink if it wasn't being a typical British summer and raining. The meal started off very strong, as I shared a Baked Somerset Camembert - which was very well flavored and had plenty of things to dip in it. I opted for the Nduja Chicken for my main course, which was very disappointing. The sauce with the rather small chicken breast was essentially a spicy oil - but it was completely over-powering and just made everything greasy. It cost nearly £20 too - so not cheap 'pub grub'. The drinks at Hall & Woodhouse were good, and I must say the Long Island Iced Teas were very well made and good value too. The service we had in the bar was quite slow and the waitress who served us looked like she wanted to go home. However, the service once we were sat in the restaurant was much better. The staff were friendly and attentive, and made sure we were well looked after. Overall, it was a mixed bag whilst visiting Hall & Woodhouse. Parts of it were good, parts of it were bad. It's definitely a place to visit for drinks - however I would potentially think twice before visiting again for food.
Joel Pagett . 2024-07-08
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If you find yourself meandering through the picturesque streets of Bath, bathed in its classical elegance, you'll stumble upon Hall & Woodhouse. Now, this isn't just any run-of-the-mill boozer. No, it’s a masterful blend of old-world charm and modern flair. As you step inside, you're greeted by a warm, inviting ambiance that says, "Yes, you are indeed in a traditional British pub." But then, just as you're settling into this comforting notion, you spot a spiral staircase. Yes, a spiral staircase that whisks you away to a rooftop terrace that’s rather nice, I must say. It's the perfect place to gaze over the rooftops of Bath while nursing your pint or getting slightly tipsy on something a bit more effervescent. Now, let’s talk drinks. The beer selection is robust, reassuringly British, and designed to please even the most discerning ale aficionado. But here’s where things get interesting. Come Saturday night, the place transforms. Suddenly, you’re surrounded by ladies in their finest attire, sipping cocktails and Prosecco like there’s no tomorrow. It's like a scene from a film – utterly brilliant and completely unexpected. But wait, there's more. For those early birds or, dare I say, the peculiar breed who don't appreciate a good pint, there's a coffee bar. Yes, you heard that right. A coffee bar, catering to the caffeine enthusiasts and the morning shoppers who pop in for a quick fix. In short, Hall & Woodhouse is a bit of a gem. It's got the traditional pub feel, the modern bar vibe, and a rooftop terrace that’ll make you the envy of your mates. Whether you’re there for a beer, a cocktail, or even just a coffee, it’s definitely worth a visit. Cheers!
Paul Southgate . 2024-07-07
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Well priced and friendly staff with great service. Good portions of food & relaxed atmosphere.
Ben Patrick . 2024-07-06
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It was quick service but the food came out cold. The mac and cheese was not great. They seemed to wait for everything to be ready and by that time it was cold.
Daniel J . 2024-07-02
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Have visited a number of times and today was no different.....pleasant and helpful welcome , excellent service, and lively room....was there for a hen party.....no complaints, as always.......many thanks
Christine Peters . 2024-07-02
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I've been here before and no doubt it has an interesting and feature full decor to be enjoyed. What really rubs me up the wrong way is having to wait 10 minutes to get served because there was only one bar person on, and then having to stop her pouring the drink because the glass was obviously very dirty, and then being charged £11.45 for an Amstel and a Thatchers gold for the privilege of being in the establishment.
robin m . 2024-07-01
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Friendly staff, good atmosphere, good food. Thank you.
H Erler . 2024-07-01
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Me and my family visited this lovely place last Sunday! Very nice and helpful staff and delicious Sunday roast!!!! We will return
Leonardo A . 2024-06-25
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I had a business meeting and lunch with some clients on Friday, and I just wanted to thank a particular member of staff called Daisy. She was absolutely delightful, and could not have been more helpful, a real star!
Stuart R . 2024-06-23
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Nice pub, lovely roof top terrace. Only issue was getting hassled by all the seagulls
Jonathan Croft . 2024-06-19
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We booked for a table of 8 for Father’s Day. Upon arrival we were stood waiting to be shown our seats, then were left without any service. Had to go out to the bar to ask for food and drinks menus, as well as asking for service to take our orders after sitting there for half an hour . We were surrounded by a few different tables who all were experiencing table service, and due to the high number of us, we chose not to follow the QR code route as could see that table service was an option. After waiting half an hour to get service we finally placed our orders, 20 minutes later our drink orders were then lost and had to wait another 10 minutes to finally get our drinks in which the wrong drinks were bought several times. Upon the drinks arriving, one of our two shared starters came out and the second nearly 10 minutes later. Then when our mains finally started coming out nearly a 15 minute wait between the first and last plate , half the food was cold, we mostly ordered beef in which was all very chewy. i was the last the receive the meal after being asked if I even ordered a main as they had only another one to bring out even tho 8 mains were ordered in total. following this, after asking for cauliflower cheese when ordering and being told they had sold out, we opted for pigs in blankets instead, which were forgotten about and brought out later with a side of cauliflower flower cheese on the house due to the disrupted service, even tho we were told they were sold out? Incredibly disappointed with the service, especially after recommending my family to dine here and being met with staff ignoring our table and being stared at multiple times by servers once we complained about the lack of attentiveness to our table as well as being ‘ we will deal with it, pleas sit back down’ when going up to ask about the problem with the drinks when waiting 30 minutes. Would not recommend here, seems that other reviews have shared similar poor service even when the restaurant was not full.
Lucy watts . 2024-06-17
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Emma and the rest of the staff on Saturday made our experience amazing and by request embarrassed the birthday boy by singing him a song and making him wear a cowboy hat.
Jacob Liddiard . 2024-06-17
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We went for lunch on my son's birthday. Staff were really helpful and when there was an issue with the starter the Manager resolved it quickly by refunding the cost and also sending a birthday drink over for my son. Going over and above. Thank you for a great lunch!
PAULA T . 2024-06-12
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Really lovely restaurant inside. Staff were excellent and the burger was fab. The steak frite wasn’t cooked to my liking (flattened steak preferred with this cut of beef). Pudding was excellent too. Catered for dogs - really welcomed our pooch and provide dog bowl and biscuits.
Jasp1818 . 2024-06-11
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Came yesterday with my daughter, sister and her children, would never return. Upon arrival I was stood around waiting for a member of staff to approach me as I had a booking but no one did so I had to ask someone, was booked to sit upstairs but I asked if we could sit downstairs as I had a pram, was then told to just sit anywhere wasn’t shown to a table not explained how to order etc. We then had to actually ask to even be served as no one came to serve us. We paid using the scan barcode which I later regretted paying in advance. Our food came out at different times so we didn’t eat together, beef was really chewy hard to even cut through and the potatoes were hard. Was going to complain at the end but got fed up of waiting for someone to even come over to clear our plates so didn’t bother, loads of members off staff stood at the bar when we left and not one said good bye or anything like normally they do in a restaurant. I found the customer service poor don’t think we were posh enough for them so they didn’t seem to care about us! Would not return
Yasmin Pearson . 2024-06-10
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The beef roast was very tough and beer tasted off. Good atmosphere. Seems like a tourist trap.
Zoltan J Padar . 2024-06-09
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Nice venue and good drink selection but the food was poor. I had the schnitzel and it was overcooked as was the fried egg on the top. Surely cooking a runny fried egg is a basic skill so I was disappointed.
Mark Ashenden . 2024-06-08
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Very poor service, small insignificant portion, no customer focus at all, toilets are disgusting
Nigel Arbury . 2024-06-07
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Always lovely atmosphere and beautifully decorated. Great variery of food and great service even when it is busy.
Beautiful World . 2024-06-02
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Held a two course graduation celebration dinner for 80+ people and it was the perfect venue, excellent food and service and a beautiful space with drinks on the terrace. Emma and the team were amazing and I can’t thank them enough for making our evening special!
L C . 2024-05-31
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Lovely atmosphere and the food was delicious!
Serafima Klimenko . 2024-05-29
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Evening meal for my mum's 80th great venue great atmosphere
Becky Tulip . 2024-05-28
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Great place for a pre-match lunch with friends. As usual, the food, service and atmosphere were fantastic.
Rob Baston . 2024-05-26
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Well this is an awesome building and has a great feel inside and up on the roof terrace! But this is just a shell which maybe could embrace it history as an audition home. Less controllable is the staff! Whom were lovely, very smiley and engaged. Hat's off to them! My visit was brief but enjoyable will return with more time to eat 😋
Stephen Mann . 2024-05-23
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Lovely staff, very welcoming. Greeted by a lady downstairs, sadly didn’t catch her name but very polite and attentive. Went to the upstairs bar to enjoy the sunshine, and was greeted by a very lovely women called Holly. She gave great recommendations for beverages, and was so lovely and accommodating! Thank you so much!
Kasia Paginton . 2024-05-19
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We came in for some drinks and Alice was brilliant. Despite being short some ingredients (not her fault) she still recommended something to my taste and made a fab cocktail. Also the helles lager here is always great, big kudos to the bar team looking after your lines. 2 for £14 cocktails of this quality in Bath as well is sublime
Alex Cross . 2024-05-18
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Friendly staff, food was good pub grub
Matt Topping . 2024-05-15
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I usually enjoy a drink or something to eat here when in Bath. Good atmosphere and reasonable menu not to highly priced.
Al Cumming . 2024-05-14
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Food was sad, especially the beef roast, will prefer the chicken roast than this
Melrick Fernandes . 2024-05-10
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Amazing service for a big group of 40+. Served by Meg Alice Dani Lucas who were all fab
star . 2024-05-08
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Our meal at Hall and Woodhouse was disappointing for three reasons. 1) Inadequate/lack of gluten-free options. Their answer to make a roast dinner gluten-free was to remove the Yorkshire pudding rather than providing an alternative. If you are going to take something of someone’s plate, provide something else or amend the price. When we queried this, we were just told that the Yorkshire puddings had gluten in. Yes, we know. 2) Poor service. Waiting for drinks menu, poured our own wine as the waitress left it at the end of the table, plates were taken while someone was still eating. There was also a bit of a bad atmosphere being caused by another table and the staff. 3) Lack of acknowledgment of booking notes. We had written on the booking notes and called to say that there was a gluten-free member of the party, but we were not provided with a gluten free menu, and the waiter could not point to the gluten free options on the menu without checking. Similarly, we stated on the call and booking notes that this was an engagement celebration. Why provide the option for booking notes if you’re going to ignore them?
Scarlett P . 2024-05-06
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We came here for brunch. The decor in here is interesting in a good way, lots to see. I loved the light up tree in the centre of the room, and the copper walls on the way to the toilets are really eye-catching. When we arrived we were greeted by two friendly staff members (males) and allowed to choose our own table. During the time of ordering, the restaurant wasn't busy. Therefore, food was cooked and served to us promptly. We had to wait a couple of minutes for the last meal to be bought to the table, which was a bit of a nuisance. You expect all meals to be bought out together, especially as there were only three meals. The food tasted great, and the portion sizes were good. I do not order salads at restaurants, but I couldn't resist the salad after reading it on the menu. And boy, I was not disappointed! There were plenty of croutons, chicken, and bacon. It was really lovely. After eating, I fancied a hot chocolate. Unfortunately, they did not have any in stock. We did not order any cocktails but saw a few being delivered to tables nearby, and they looked nice. Overall, we all had a pleasant visit here and enjoyed our meals. I have given four stars as it felt a bit chilly in here and for the fact they did not have any dark or white hot chocolate (we visited an hour after opening). So, I was surprised they were out of stock.
8427A . 2024-05-06
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We really enjoyed our dinner at Hall&Woodhouse in Bath. The atmosphere was amazing with people playing card games while eating, what a nice thing! The food we had was all lovely, I recommend to try the cheakpea curry, really tasty. Last but not least, the service was super good. We have been served by Luc who was kind, helpful and very attentive to details. Thank you very much!
francesca mariangeli . 2024-05-06
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Food was very average for the price and small portions. Pie was not hot all the way through but the server was very apologetic and a new meal was received without any problem.
Liz Parker . 2024-05-05
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Good food, great weather! Hopefully it continues being sunny.
Keifer Spencer . 2024-05-04
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Lovely bar restaurant in the city centre. Rooftop terrace with tables and umbrellas for those that need a bit of shade. Good selection of drinks and a great cocktail choice. Typical pub grub too
Gavin Bahadur . 2024-05-04
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Food and service was very good and prompt, Sienna did a wonderful job looking after us and all round had a wonderful time
JanGoodman . 2024-05-03
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Very good food and everything are perfect
Malik Mohsin Raza Maan . 2024-05-03
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Beautiful place to be, comfortable, lovely staff, clean toilets, good food and drinks reasonable price
Sue Moffet . 2024-05-02
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Food was delicious, service was lovely, it was delightful!
Sami Kelsh . 2024-04-29
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Feels so lovely to be able to take your dog out for a restaurant meal. Really great service and yummy food.
Georgia Oakley . 2024-04-29
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Visited for lunch and was very happy with the special ham and chicken pie ! Excellent quality and well presented . Quite a few things sold out on the menu but managed to find a suitable alternative . Love the book at table option as can reserve my seat without going to the bar ! Important when dining alone
GaryT338 . 2024-04-28
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Lovely venue..loved the staircase lit up! Nice food although I would have liked vegetables with my duck and the amount was little. The security was a little over the top aswell when me and my pal were fooling around a little and just trying to enjoy ourselves.
Steve Coates . 2024-04-28
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I live in Bath and the service across many bars and restaurants is really very good and makes the City a great place to visit and experience with family and friends. Tonight was the exception and the experience was very poor. We arrived without a reservation and took a table in the lower bar at about 6pm. At about 7pm one of the waiters told us the table was reserved for 8pm. Not a problem we said. Then at 7.50 a different member of staff asked us to vacate the table as the guests had arrived. He was rude, unfriendly and basically didn't care about us as customers. He made us feel unwelcome, inferior and when we said it's only 7.50 he said "well, the previous waiters should have told you, you need to vacate the table 15 minutes before". Truly dreadful service from this individual. The Manager on duty did apologise, which was appreciated but the damage was done.
Neil S . 2024-04-27
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Lovely venue. Victorian/Edwardian botanist/, explorer vibe in decir. With plants and antiquities on wooden shelves and cabinets We sat outside on the rooftop terrace as it was such a beautiful day. A variety of drinks on offer. We didn't eat there so I can't comment on the food but the drinks were lovely. There's a variety of non alcoholic drinks on offer too. Staff were really fast and friendly and helpful.
Rhiannon Williams . 2024-04-27
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If you’re looking for a good place to have a drink and enjoy the atmosphere this will do the job. However, if you’re looking to eat I would avoid the sandwiches. The steak ciabatta was filled with off cuts of fat and not much steak
Kai Mihajlovski . 2024-04-27
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Preordered for 21 people for a special birthday dinner & they couldn't have got it more wrong. I felt sorry for the staff as they tried their best but were woefully under staffed and briefed.
SHEENAGILL . 2024-04-26
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Great location, lovely interior and good food. Had an early evening meal before the rugby. Food was good and portions generous. Views from the rooftop are great and definitely worth a trip up even if the weather isn’t great. We were served by Holly, who was friendly and attentive from the start. Nothing was too much trouble and she definitely contributed to our positive experience
FarAway63186284534 . 2024-04-26
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We came for lunch on a Saturday whilst visiting the city. Despite the whole area being empty, the waitress took a long time to find us a table as all others were booked. We enjoyed a salad and a drink in the pleasant environment however, I did the get the feeling that I was visiting a chain restaurant. The staff were on hand and helpful when approached.
3joa . 2024-04-25
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Nice restaurant with great variety of food and reasonable prices. It has two floors and it's very spacious. There is even an afternoon-tea-like room on the left as you go in with nice decoration and quiet atmosphere.
Andoni Santander . 2024-04-25
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Lovely experience. Great setting and staff were really attentive and friendly.
Ross Pead . 2024-04-25
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The service I cannot fault however the food was appalling. Everything had been pre cooked/hanging around the pasta was rubbery and soggy, one of my party had the confit duck which was tough and inedible. We did get refunded for this but that’s not the point. How a chef lets that’s food out to paying customers is shameful. The toilets were beyond filthy. All in all it was a real shame as we have eaten here before and it was good. As I say our waitress and the front of house staff were really attentive and I cannot fault.
Anne Hicks . 2024-04-21
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Nice to sit in the roof terrace.
Kate Ryan . 2024-04-18
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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199 Opinions
The oldest pub in Paulton and the best ! 4 generations of the same family run this establishment and the friendliest pub in the area Everyone is most welcome you get live music and all the activities
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