Halfpenny Green Vineyards in South Staffordshire

My wife and I booked afternoon tea for 28 people in celebration of a special anniversary. The staff were all extremely helpful from the time of us making our initial enquiry to the end of the day of our event. They then emailed to check with me that all had been satisfactory. It was more than satisfactory it was a truly delightful experience with attentive staff and a very, very good afternoon tea. This contained an inventive selection of sandwiches and cakes together with scones served with jam and cream. Tea and coffee were served throughout including some ‘speciality’ teas. We had a cash bar but were able to arrange a drink each for our guests on arrival and delicious sparkling wine for a couple of toasts. Several of our guests made good use of the shop to buy a bottle or two of the wine that they had enjoyed during the afternoon. This was a very good experience well done Halfpenny Green. Will we return, most certainly we will to partake in both the great food in the restaurant and buy wine and other goodies from the deli and shop. Everything was extremely satisfactory and the staff were all excellent.

I asked what the pie of the day was and advised it was steak snd onion so ordered it. As I was eating i found it had very strong taste of cheese, perhaps Stilton or similar, which I don't like and didn't have any onions so not quite sure what pie I was given. It was also extremely salty (perhaps the Stilton or whatever it was) and couldnt finish it. If I'd been told it had cheese in I wouldn't have ordered it......very disappointing.

We visited here 29-09-24 for the Cheese & Wine tasting. The wine measures were very generous, and the selection of cheeses to pair with the wines were great! We found that it was very good value for money. The views from the rooftop are amazing, and its a lovely venue, unfortunately the wind & rain deterred us from going round the vineyards afterwards! During our visit all staff seemed kind and approachable, however one stood out particularly for us, which was Lindsay, she made our experience 10x BETTER! She was very informative, polite and helpful at all times, any questions we had, she was always able to answer. She is a credit to your team. I would highly recommend this experience, I'd also recommend a designated driver as theres plenty of wine, and also... book well in advance as the slots filled quickly. We booked 2 months in advance and was still slightly restricted on dates/times.

This WAS our favourite place unfortunately no longer …. Awful table by where folk pay and the staff come too I was moved bumped 11 times and the restaurant was vertically empty. Such poor service very very slow given it was high tea (afternoon tea) which they knew 6 weeks b4 we arrived …….the room was very very hot especially where we were dumped. It cost £50 for 2 of us for our 60th and 65th such a shame this place managed to ruin our birthdays! Really disappointed won’t be going back any time soon!

On arrival we waited to be seated three members of staff told us someone would be with us soon, we were then shown to our table and three pieces of tatty paper (menu’s) were put on the table. We decided what to order then the young waitresses informed me that the pork starter was not available surely this could have been told to us before hand. Our meal was nice. Several members of staff looked very untidy and had no knowledge of wine?? We then thought as we were at a winery that we would order more wine and have a lovely cheese platter to complement it?! We were then informed that they do not do cheese, but we could buy some from the deli that is on site to take home …. A winery that does not do cheese what ??? We paid the bill. We went into the shop to buy some wine to take home and noticed a place called the wine loft, a lovely outside seating area that served wine and a lovely lady who knew what she was talking about regarding the wine. Although there was no cheese board/platter on the menu other tables had them so we enquired and she sorted it out for us, at last beautiful wine and cheese.

We visited the restaurant today and can sadly say it will be our last visit . We have previously found the service lacking but made excuses as it was busy . Today was an exception to that and it was a lot quieter, this however showed a total lack of organisation within the team. It took too long to get our table being left standing at the check in desk. We were then seated and given the menus to be told someone would be along to take the order , we had to ask twice after waiting some time and things just didn’t improve. The only saving grace was the food was very good, but that wasn’t enough to encourage us to visit again . One to miss if you are hungry or in a hurry . Lost business opportunities include table turn around and customer service .

We had a lovely day enjoying the wine tasting. We all had a lovely time and enjoyed 5 different wines. Helen was really knowledgeable and we were allowed to take our time and enjoy. Would absolutely recommend! 🍷

Went for Sunday lunch, which I have to say - was absolutely beautiful. The surroundings - lovely (although could do with updating a bit - decor seemed a bit tired). Unfortunately, our drinks took a ridiculous time to get to us, our lunch arriving before our drinks - even though the drinks order was taken 1st. Then I had to chase up on the water we'd asked for at the same time. Having worked at a busy restaurant, I just don't think it's too hard to fetch 2 x glasses of wine (literally at a vineyard), a jug of water and 2 x roast dinners. As I said though the food was lovely and it's such a pretty place. Just that the staff could be a bit more efficient.

Excellent wine tasting, tour and two course meal. We were given a voucher for this and have just experienced it. It included a guided tour of the vines, four wines to taste with a running commentary, videos of the wine production process and a two course meal and coffee. An excellent afternoon’s activity. Would recommend.

I’m absolutely disgusted with how this place treats their staff. I visited today and saw first hand the woman in charge (who I think I overheard as Fran but may be wrong) completely berating and upsetting a young server who works there. We’ve been here a few times and Fran’s customer service is always very cold and not friendly at all but our most recent visit really crossed the line. It’s such a shame because we absolutely love the vineyard, we love the surroundings and the food, but I just feel so so sorry for the young staff who work here and are getting treated like this on shift. Looking through the reviews I can see that it’s obviously not the first time that someone has complained about the management at this place. My parents visited a few weeks ago and thought the same thing but don’t have access to leave a review. Of course it’s going to be busy, but that is not the servers fault, you can see on these poor girls faces that are just drained and so upset. Something really needs to change, as I said I’m not the first person to notice this and it surely can’t be good for business or all of these poor girls health. I think management owe the staff an apology and I really hope they start treating them better.

Excellent food & service considering how busy they were. Flavoursome hot tasty food, well worth waiting 15 mins for a table as we only popped in on the off chance

The lovely fresh food and great table service made up for the frosty welcome on check in. Our 1st visit today Saturday 10/02/2024 At the table check in we were asked 'have you booked' no we replied, well you should have as it's half term and we get really busy (it was a Saturday). We are In our late 60' s now I replied our children are in their 30's so we don't check school holidays for a long time, well you need to we were told, We had driven 40 min to get here otherwise we would have walked away. We were led to a table for 2 adjacent the till, not the best of locations but the food was fresh and delicious and table service was very good. The meet and greet at any venue is your 1st impression so a little training required in this area for this particular lady. We will visit again in the future.

We held our sons wedding at the Vineyards in their function room, everything was simply perfect. The hot buffet was stunning... plenty of food. The staff were an absolute credit to the vineyards, nothing was a problem on the night. Thank you for hosting the event for us.

I’m a regular visitor at the vineyards and the food has always been lovely. Today we had breakfast it really ot the best breakfast freshly cooled and hot . The staff are always so friendly and the selection of wines they have are beautiful we have tried the wine tasting too . 100% worth a visit

We visited early December and what a fantastic day we had. The food in the restaurant was first class, freshly cooked and served by a polite waitress who couldn’t do enough for us. Sensational experience in which we was encapsulated by the acres of vineyards. The handmade craft and woodwork shops were a hidden treasure before we enjoyed our meal, a lovely tour and wine tasting in the cozy wine loft that held incredible views especially at sunset. Our day finished in the lovely deli and shop area where we came home ladened with wine and delicacies to continue making memories at home :)

Our welcome, our server, and our food were all exceptionally good. To say the restaurant was super busy, we were not kept waiting and couldn’t fault the restaurant experience. After lunch, we went into the shop to look at the various gift displays. I was quickly approached by a staff member who said could I have a basket as there had been a lot of breakages lately. I took the basket thinking it was a normal requisite. Two other female customers came in, one carrying a large box, but neither were asked to have a basket. I began to suspect she thought I was either a shoplifter or cumbersome ( I am neither) in fact the basket made it more awkward to manoeuvre between the displays. I returned the basket hoping she would say something as I went back into the shop and it would give me the opportunity as to why I was the only person who was asked to have one. I have never caused a breakage in a shop in all my life, nor have I ever shop lifted. I am 66 not 6 so I don’t need props to help me shop safely. I’m not sure what the inference was, but I do know I left feeling uncomfortable.

Attended for wine tour- compete waste of an afternoon and money. The wine tour consisted of looking at the closest vine to the car park- literally next to my parked car and standing outside the processing plant that we walked passed to enter the wine house. Presentation was 1 minute videos about the vineyard and the host was poor. No interaction other than the script. Had samples of wine by 1.30, then literally sitting making idle chit chat with strangers on our table. The ‘host’ then proclaimed that we would now take a 30 minute break. Food was served upon return nothing to write home about. All in all a wasted afternoon.

The vineyard has a job vacancy poster on the wall when entering the restaurant, stating the vacancies but no wage or salary it says to to ask/call for more information. When I was there visiting the shop I asked a lady about info and she told me she didn’t have any and to ring up. So I have since rang 3 times enquiring, each time the person answering the phone has no information what so ever. I have had my email address taken with no response. So on my last phone call, of course the women answering the phone had no information, surely you would have a basic print out of answers to give people. As someone interested in the job this is really off putting that they can’t even provide anyone working there with basic information to pass on. It’s very unorganised and as someone who has always enjoyed visiting the vineyard it’s made be rethink my regular visits. I’ve also never taken the time to read the reviews on trip advisor but I somehow believe I’ve swerved a bullet applying for a role here as it seems that the staff are rude (although I haven’t had that experience personally) but listening to the customers online this isn’t an environment I want to work in. Such a shame.

* Long read * I was given a 'Wine Tasting' voucher by a friend for my birthday in July 2020. The expiry date was 30/06/2021. However, we were hit by Covid which as we know saw everything grind to a hault. Fast forward to now and upon finding the voucher this weekend (September 2023) I called the vineyard and spoke to the shop Assistant Manager called Rachel to ask if it would be at all possible to redeem the voucher (I acknowledged the time delay and explained the voucher had been misplaced and only just found) from the moment I opened my mouth Rachel talked over me, and when I asked if I could just finish explaining my situation she then called me 'patronising' Now as far as I'm concerned working in business communications/service the one thing you never do is be rude to a customer. You certainly don't call them names. Her approach was very antagonistic, abrupt and far from supportive. She debated at length what would have been written on the voucher, and when I read it out in full she then conceeded and said she has only been there since February, and that in her time there they put 2 years on all vouchers. I explained that wasn't the case in mine. Rachel then said she would speak to her 'Big Boss' (Lisa or Bev) and see what they say. Within 2 minutes she called me back, and staright away her tone was agreesive and autocratic. Basically they wouldn't redeem it. I explained that with my company that I own, in unusual circumstances I would also accommodate something such as this. Again I was met with an attitude that was less than kind. The issue here isn't that I couldn't redeem my voucher (whilst that would have been helpful) it is the manner and tone that I was spoken to. It was disgraceful. In summary 'Rachel' in her role of Assistant Shop Manager is a very poor reflection of customer service. I will never visit Halfpenny Green ever again.

I'm so shocked by the negative reviews, as we found this place, the staff and the food amazing. I don't know how you make your chips but they were absolutely fantastic. My mom thoroughly enjoyed her birthday lunch out and it was a really pleasant vibe. The toilet facilities were also immaculately clean. We will 100% be returning.

Came for breakfast, expecting something lovely in such a location. Sadly underwhelming and basic full English, flavourless and bland. Tomato so pale / underripe we didn’t even taste them. Coffee was very poor, but I am particular about my coffee and found it far too bitter. The saving grace was the service, the waitress was a delight and very friendly. Food could be so much more with a little effort.

Breakfast was disappointing. I think when we arrived at 9.45am, they opened at 9am, and it was empty we should have guessed The girl on reception was really helpful and attentive which was unique to her, the older member of staff clearly wasn’t enjoying her lot Food was poor quality and tasteless especially the sausage and eggs. They were clearly cutting corners in other areas too by only offering one ramekin of ketchup. A request for brown sauce was met with a heavy sigh and role of the eyes. One packet of butter per slice of toast and one teabag in a pot for two also failed to impress Have been here before but don’t think we will return anytime soon

I have previously visited and enjoyed the lunchtime sandwiches, which were if quality, fair sized portions and appropriately priced. On my visit today I have experienced a significant change- smaller portions,much less ganish and consequently Over Priced. Very disappointed.

Unlike quite a few other poor reviews regarding the food we had a very pleasant lunch and the food was tasty and well presented. The server was fine and very pleasant with just a few delays, but to be fair they were very busy and running around. My major issue was with who I presume was a manager or supervisor who was berating a young waitress. Two issues here, one was the swearing and vitriol been dished out which was the worst thing I’ve ever heard in a restaurant. Secondly, how incredibly unprofessional it is to give a member of staff such a dressing down on the restaurant floor and not privately. All in all a very uncomfortable experience and we won’t be returning.

Felt like a nuisance asking for a table of two out of the sun , moved to another table . Place had six tables max in it ! Seemed to be alot of staff doing nothing ….had to get up to pay after asking for the bill. Service not great …food however was piping hot and lovely . Would not hurry back , shame as in such a nice location and has such potential .

The children loved their milkshakes and hot chocolates. The ciabattas were also tasty. It was very busy and we were lucky to get a table as many people pre book.

Upon arrival walked up to the desk, girl on duty saw us then promptly walked away without a word. Waited for some time until another female attended, couple behind us gave upon and walked away. Lady asked if we were lunch or coffee and cake, then placed in the most draughty table in the place, gave us a menu then disappeared, 15 minutes later we still were waiting to have order taken. Tried to attract someones attention but after another 5 minuets we gave up and walked out. Awful Customer experience, staff badly near some training or manners.

We visited for afternoon tea - firstly I was rather underwhelmed by the inside of the place, not at all cosy or welcoming. Staff aren’t very welcoming or attentive and most don’t seem to know what they’re doing. The afternoon tea itself was also underwhelming....

Had intended to eat but found service officious and not customer focussed at all - had an awful coffee and found somewhere else. Couldn't find a menu to return for lunch - didn't get chance to ask about breakfast.

The fish was very thin and small, the pie had chewy steak and the gravy was watery. The service was bad we gave up waiting for our bill and went to the desk where the older lady was rude to us. Waste of money. I...

We arrived and were seated promptly, menus given to us. The restaurant was busy and didn’t we know it - it is so loud!! They need some soft furnishings or something to soak up the noise we could hardly hear eachother talk and the waitress...

Booked as a birthday treat with 3 friends, we were planning on wine tasting on the balcony, but the weather did not permit. Rachel was AMAZING, very informative, friendly & totally got our vibe, cheese paring was perfect & wines was Fab, you get 5...

We've spent a lovely afternoon (today) on the balcony overlooking fabulous views and the vineyards for a gin tasting experience. We cannot speak highly enough of the lovely, friendly lady and young lad who served the gins and provided descriptions and what mixers worked well...

We visited on a Sunday afternoon, and decided to have lunch and luckily were able to get a table without booking. The steak paninis were very tasty and the service was spot on. We also visited the shop for some gifts, there was a great...

We went for the cheese and wine tasting. It was fabulous, fantastic lady serving us and telling us about the wines and vineyard in "plain english", the setting was stunning, out on the terrace overlooking the vines....felt like we could have been anywhere, France, Italy,...

The tone was set as soon as we arrived 15 minutes late and the waitress scolded us and then said, "You'll have missed your slot in the kitchen." What on earth does that mean? We weren't offered drinks for a full 15 minutes - was...

Pleasant staff but poor ambiance and acoustics and very meagre, mediocre, overpriced food. The chilli chicken paninis were tasteless and the egg salad sandwich dry. We each had a small tired pot of coleslaw. ! We have had a hot meal here in the past...

Have visited the restaurant twice over the past 6 months for tea / coffee and a desert while attending the other great facilities at the vineyard complex. Very friendly and helpful staff but.... long-ish wait times, especially to bring tea and cakes. Bear this in...

A superb breakfast! Freshly cooked, delicious produce, and really lovely service. The restaurant area is scrupulously clean, and as we were super early it was very quiet and we were served immediately by a very pleasant, professional member of staff. I have two gripes! The...

This was a voucher purchased by a friend so it didn’t actually cost us anything… but our friend would have been horrified to see what her £54 gift amounted to. The ‘Restaurant’ is a glorified canteen with little effort made to provide a comfortable seating...

I booked a table for myself and my elderly friend for lunch. Front of house ok and young waitress was lovely. I ordered a panini with skin on fries and my friend had ham egg and the same chips. It arrived in time. So far...

We booked a cream tea as a special occasion for my grandmother’s 80th birthday, and I have to say we were extremely underwhelmed. For £25 per head, we expected more than dry sandwiches and burned mini scones. The portions were also very small, and barely...

We booked our friends and ourselves (total 4 persons) for a wine and cheese tasting at Halfpenny Green, for the Monday just gone, following a walk around a nearby country park. We arrived in good time for our tasting slot, and on arrival, we were...

While understang that you may have to wait a long time for service when busy, our last vist was terrible. Around 15 minutes before we were able to place our order. Food took a while but we expected that. Food was also very good, tasty...

Just got back from a lunch date with my wife here and we really enjoyed.it.The food was lovely and fresh. My wife really enjoyed the wine and after a few samples brought home a few bottles for Valentine’s Day.The staff were excellent very knowledgeable. We...

In these troubled times they maintain their standards. It’s just traditional breakfast but it’s amazing how many places can make a pigs ear out of it. It’s still good value for money Bacon sausage eggs beans mushrooms hash browns toast teas extra . Good quality...

We visited today after having a fabulous experience at the wild zoo. We waited at the wait here sign for ages before someone came to talk to us. She sat us down and said someone would be over to take our order. After 15 minutes...

e visited the tearoom and shop this morning after a long lapse. W e thought that it must be under new management, but after speaking to a lovely lady who turned out to be the owner we found that management were the same but the...

Visited the restaurant with my wife and our daughter yesterday at 1pm. We waited at the "Wait Here to be seated" sign, and waited....and waited....and waited! During that time, I could see a member of staff (male with beard) standing looking at us from the...

Great afternoon tea today. Busy, lively atmosphere, very fresh sandwiches, crunchy moist scones, adorable mini cakes and really tasty fizz direct from the vineyard all served by friendly, speedy waitresses (they must be exhausted by the end of the shift - maybe the boss could...

I can’t recommend enough, a friend and I had lunch in the week, I had the chili beef nachos and my friend had the chilli lime and chicken panini. The food was lovely and I must say the staff were very efficient and friendly. Will...

Our second visit recently. We came for Sunday lunch, and I have to say it was lovely. Beautiful beef, a big yorkshire pud, plenty of proper gravy and lovely veg. The wine, made on the estate, is simply lovely (try the sparkling rosé). I also...

I have thought long and hard about leaving this review which doesn't reflect kindly on the visit we had there for what had been a much looked forward to birthday gift. The tea had been booked well ahead has instructed on the voucher. On prompt...

I’ve always loved Halfpenny Green Vineyards and would always highly recommend it to friends but I would now only advise people to go for the views and tasting sessions and definitely not the food. We ordered a mature cheese and real ale chutney sandwich for...

Wonderful breakfast in a lovely setting. Friendly staff making the visit worthwhile. Will book again for lunch next time.

We visited half penny green as it was recommend locally for Sunday lunch, the drive through the vineyard was stunning just a shame the restaurant doesn’t match up to the setting. Loads of staff on, but given no direction by management. We ordered food and...

We visited Halfpenny Green for lunch on our anniversary. What a beautiful place to spend the afternoon, we had a really lovely time, there’s so much to see and do. We had a delicious lunch in the restaurant and brilliant service, nothing was too much...

We love the beautiful surroundings of the vineyard and have been regulars for many years. Cannot fault the waiting staff, they were very friendly and attentive. We have been for lunch but very disappointed in the food. I don’t know what has changed but the...

We were very disappointed with the food quality. Given the variety of UK cheese sold in their deli, we were surprised that non had made it to the the wine maker's platter. The cheddar (?) was mild and plasticy whilst the stilton was so sharp...

If you have a small family you're not going to have a nice experience. Me and my daughters son in law and grandchildren visited today. We were made to feel unwelcome. We sat for 15 minutes, we're told to move the pram with the baby...

I had the beef & my mum had the pork. Lots of good quality meet, tasted great, best beef I have eaten outside my home. I was that full I didn't want a desert. The only downside was the service was slow. The waitresses were...

Enjoyed every minute of todays gin tasting!!!! Olivia was so lovely and went the extra mile to make it more enjoyable!!!! We cannot fault our frequent visits for food, cake, wine tasting and gin tasting. Cannot recommend highly enough

The food is awful. £7.95 for an un-appetising ham sandwich with minimal Filling (more filling in a sandwich from a garage) and some over cooked chips - the entire plate was sent back. Bbq chicken and cheese ciabatta - 2 pieces of lettuce, 4 pieces...

Visited the restaurant today for a spot of lunch with my daughter. We were seated almost immediately when we went in. However it took approximately 30 minutes before any one came to take pur order which suprised us as there was ony about 7 tables...

Very slow service and many mistakes made. Waited around 5 minutes before anyone seated us,a further 20 minutes to order and then 30 minutes+ for food to come. It was a warm day and the umbrella outside was also broken. Several red flags and not...

Totally underwhelmed and disappointed by our Sunday lunch. Meagre portion of pork cut very thinly, a tiny scoop of apple sauce and such a small piece of crackling that we asked for more which was declined. We paid for a portion of cauliflower cheese which...

Today we visited the Halfpenny Green Wine Estate to celebrate our 9th Wedding Anniversary and our daughters enrolment at University. Our first stop was in the restaurant where we had a 1.30pm booking. There were a few people in front of us in the queue...

We were really looking forward to spending our cream tea gift voucher (a Christmas gift) here & booked a table for 2. We were really impressed with the changes to the cafe since our last visit pre-covid. On arrival we were shown to a table...

Really disappointed in the food and service today. One goujon in a fish goujon panini accompanied by surly staff does not make for a return visit. 10 minutes to be acknowledge on arrival for a booked table, followed by another 15 minutes for the order...

We had booked for 2pm but had to wait about 10 minutes to reach the front of the queue to be seated. It was very busy with outside area in use as well as the large area inside. It was cheerfully decorated with bunting for...

Came here for a meal with my partner & we really enjoyed it. Front of house staff were lovely and the “Main Meals” were phenomenal! I had a chicken burger and my partner had the pasta dish which was on the specials. Both of the...

Very nice food and excellent friendly staff who can't do enough to help. Would definitely recommend for a nice lunch time treat

We visited for lunch on Thursday 5th May, we had lunch on the terrace/ balcony, the service was superb and the food excellent, we then went on to explore the various amenities which include a deli/ butchers and shop also a small but perfectly formed...

Incorrect coffee bought and a staggering £9.00 for a cheese and ham sandwich? I don't know how they can serve that at that price without embarrassment. Will never go back.

The wine tour / tasting and the cafe are pretty good - but the "craft village" is virtually non-existent with most businesses closed even though it was Easter week, shame !!

Have always highly rated the tea room here especially the food quality and service Took friends for a birthday treat today but were so very disappointed. Although the service was excellent the food was poor, small portions and didn’t taste fresh. Bread on sandwiches was...

the restraunt was good but got ripped off at the shop afterwards. but didnt realise till later. there is no itemised receipt and when we counted back realised had been overcharged by £10 check your bill before you leave

l have been visiting the Vineyard several times a month for years! l have gone for meals, shopping and to take all of my grandchildren more recently to the little zoo, and bird shows, all great until recently. The last three meals l have had...

I was looking for somewhere new to go out for Sunday lunch and here was one of the places that we shortlisted. We booked a table and then out of curiosity I decided to read the reviews and was a bit concerned about the amount...

The food here is lovely. Slightly different to run of mill pub grub. More upmarket but the prices are too. Nice to try different dishes. Beautifully presented. Service slow due to staff shortage which can't be helped plus it gave us time to chat. Definitely...

We visited Halfpenny Green today for Afternoon tea as a surprise for my moms 70th Birthday. After having already eaten a few sandwiches we noticed that the bread was actually mouldy which instantly put us all off 😩 I must say that the food was...

visited on 20th dec for lunch food was dreadful felt sorry for overworked staff did complain by email when we got home upto date no one has had the courtesy to respond first back since the first lockdown will be along time until we visit...

Visited the restaurant with friends ordered a coffee and slice of cake £12 pounds per person extortionate The cake was dry and tasted stale Will not be visiting again

We have been to this restaurant a number of times and generally we have found it OK, but today the starters were OK but when the main came it was cold the accompanying vegetables were cold has well, the staff did seem rushed but we...

As we live locally we have used the restaurant on a regular basis, allbeit this is the first time we have had dinner there for a little while. There are signs up stating that they are understaffed and I know from previous experience that the...

Lovely atmosphere and facilities though staff flustered today as short staffed and time of year busy... Writing however about flat white coffee request which turned up as a cappuccino... When questioned about recipe of flat white the very young lady replied with " well that's...

The craft shops are great. Well priced goods and great customer service. The deli - fantastic stock. Not ridiculous prices. Then the superlatives stop. The food in the restaurant is very poor value for money. I had the ploughman’s - £13.50 - 2 small pieces...

It was 2ish that we arrived and the restaurant was busy. Signs clearly stated that they were understaffed. We had no booking, but offered us a nice table. The staff were lovely, but clearly under pressure. It was a while before our order was taken,...

The wine and restaurant are as always excellent, but if you haven’t been to the wild zoological centre for the bird show then you really are missing a treat. The animals are lovely and well cared for but the bird show is like nothing you...

When you don’t fancy cooking this is the place for brekkie. I had the full English and other half had the vegetarian option Both were delicious and hot toast and drinks included 8.95 Service was great cheerful staff What’s not to like Give it a...

Food very good even though they had stopped doing the winemakers platter😢 staff loverly especially Laura talked hubby into a coffee so I could just manage the coffee & walnut cake🤗🤗

My wife and I have travelled fairly extensively and we love eating at so called vineyard restaurants because it gives you the opportunity to taste the wine with potential food pairings, it should also compliment the sale of wines. Firstly, the restaurant looks like a...

We used to visit here regularly but have not been for ages. Sorry to say but slow service and food is not what it used to be. Really wish Id bought from the deli and had a picnic!

Had to wait quite a while for someone to come to the reception desk to see us & 2 couples left whilst we were dining for the same reason. Drinks order was taken quite quickly but that was the last of the good service. The...

Food lovely and good quality. Nice home cooking. Staff friendly and helpful. Only problem we had was rather noisy. It was full but the part we sat with low ceiling meant noise bounced around and person with hearing aid found it very uncomfortable. Next time...

We have eaten here MANY times, as we are local and have always had good food. However the last few times its been well below the standard that it was which is disappointing... our friends also commented that it was nowhere near as good as...

First of all can I say the zoo is great if a little overpriced. The restaurant however... I can’t comment on the food because we didn’t make it that far. The staff were incredibly rude. We stood waiting to be seated for far too long...

Every restaurant has (purportedly) a table they keep for bad tippers and other people who annoy the staff. Why we got it I know not, as it was our first visit. But avoid table 30 at all costs! Right next to the waitress station, there...

We were very excited after we were bought a voucher for our anniversary ,we were greeted with a very unfriendly member of staff who was the supervisor who made us feel like naughty school children .We were shown to our table which average height male...

I booked the wine tasting and cheese for my husbands birthday. We had a lovely time and we spoke about it very fondly afterwards. On arrival we were greeted and taken to a table in the corner of the balcony area ,it was a sunny...