Half Moon in Telford and Wrekin

A pre booked event for 14 adults with advanced list of starters and mains . What could go wrong 😑 the staff had to be asked to start serving the starters after we’d been sitting down for 40 minutes. Yet again another member of are group had to ask for the main dishes to be served 45 minutes later. 3 meals were wrong which meant they had to sit and wait yet again. 20 minutes after everyone had finished we had to ask the staff that were sitting at the bar to clear the table and supply the pudding menu, only 1 menu was given between 14 people 🤦🏽‍♀️The food left a lot to be desired,some were cold others had food that had meat that couldn’t be chewed and I’ve never seen apple crumble with raw apple slices in it ever. The service was appalling the food was extremely poor would i recommend going most definitely not 😠

First time here with the family, Food and Drinks were excellent and service was good. My only gripe on this visit was my meal... Chilli Con Carne was overly spiced with chilli, hottest I've tasted in an establishment, no Chives visible as stated on the menu, but what was most unusual, it came with Pilau Rice and Cardemmon Seeds, which I associate with the Eastern Indian Pallet... Not a matching combination with chilli at all, white Rice everytime please and state it in the Menu. Beutiful River Side views of the River Severn made this visit nice and relaxing to say the least.

We've been coming here for years. Recently the quality of the food and the service has taken a huge nose dive, but the price still the same. Mass produced side dishes of cheap quality. I had the chicken burger, my bun was soggy, and the salad brown !. The gammon was raw and full of fat. No-one came back to ask how the food was, or if we wanted more drinks. Had to go up to the bar to ask for the bill, and again to pay. I used to recommend , but last few times it's been hugely disappointing

Me and my family recently visited the half moon and we cannot fault the place. The place is in the perfect location for dinner as we sat right next to the river! We went in and ordered drinks at the bar and were served straight away by the friendly bar team. We were then told there was a 20 minute waiting period to order, however we definitely didn’t wait that long- brownie points there. There is a large variety of different meals to choose from! We opted for the beef strips and the pizza🍕The food came out and it did not disappoint, huge pizza’s and delicious beef strips! The staff were all attentive and just so friendly… service and food done right! Will definitely be recommending this spot to friends and family!

We primarily booked a room for one night and spent most of the day and ate dinner there. The location, next to the River Severn, is amazing, and very peaceful. The food was delicious, the staff, especially Mia and Sydney, were extremely helpful, efficient and friendly. The only downside was the accommodation. Although very clean, with the "usual" provisions - tea/coffee making facilities, a mini fridge, complimentary water etc the bed was probably the most uncomfortable and noisy we've ever slept in. It was so soft (worn out) that sunk in the middle. We hardly slept. We would have commented on this as we were leaving the following morning but there were no staff (except the cleaner) on duty. It's such a shame that the boarding aspect lets the Half Moon down, otherwise I'd have rated it 5 stars. It appears no-one from there is monitoring the reviews left on TripAdvisor as there have been no replies, to either positive or negative reviews. Which, unfortunately, speaks volumes.

Food was terrible Cajun chicken tasted like rubber, chips were cold, staff only interested in taking you money, such a shame for a beautiful setting

This is a superb spot for a good pint or overnight stop. In the past I've highly recommended it but I'm afraid to say I wouldn't recommend it for food now, not sure if it's been taken over but the food is pretty poor and expensive. And a LONG wait. The pizzas used to be beautifully light and tasty, now like a sheet of cardboard, at £16 I've had ,much better. Half the sunshades were broken. Just feels like noone cares. They ought to pop up to the new cafe in the Quarry and see what good food is like, remind themselves how they used to be.. I won't be returning. Positives: great spot by the river and most of the staff are friendly.

1 Was told 20 minutes wait to order food! Then an additional 20-30 mins for food to cook! Waited 25 mins.. no one came for our order so we left.. absolute waste of time

Beautiful setting but everything else was dire. Unwelcoming staff. Scowling, unhelpful manageress. Bog standard, uninteresting menu that you can get anywhere. We have eaten here many times over the years, admittedly not recently, and have wonderful memories of amazing food and a warm ambience. Where we were sitting was so noisy it was unbearable, we could have gone outside to eat but the menu was so unappealing we didn’t bother. Paid for our overpriced drinks and left. Oh and on the topic of overpriced ..nearly £25 for a steak! And an extra £3.25 for a sauce to go with it??? There are plenty of MUCH better venues in this area so don’t waste your time or money. Like going to Harrods and finding Poundland inside….

Very poor service.I asked the barman for a couple of menus he said he would bring them to my table 20 mins passed still no menus.i then asked two waitress if i could have two menus they seemed confused by the question.However the second one did say you can get one from the bar.I then asked the same barman again who said hold on ill get you two he then went on to serve a customer when the menus was on the back counter.at this stage i should have just walked and gone somewhere else.i then asked the fourth member of staff.who said you need a number to get the menus i said how do i get a number he said i can give you one from behind the bar and 5mins later i had two menus .Perhaps i was speaking in a foreign language.Over 45 mins had passed since my original request.THE WARNINGS SIGNS WAS CLEARLY THERE I SHOULD HAVE WALKED. The waitress came and took the order food very slow mine was average at best my partner had to return the steak as it was raw.We did not Finnish our food very AVERAGE and im being polite.Great position side of the river but shocking service you need to do a lot better guys.

Bizarre ordering system - given a number, told order will be taken in half an hour! We timed it! Then told what we wanted (with a sigh) was sold out. Quick rescan of menu- didn't want t miss our slot! Sides for main came out with starter -'do you want fresh ones'....erm obvs! Main was bland - veggie fajitas - tortillas and dips came out but then had to wait for the actual filling, had to chase ( for this and the premature sides) essentially a sizzling dish of onion with a few bits of pepper - by which time tortillas were cold. Tasteless. Clearly this place trades on its scenic Riverside location rather than food quality and service.

The Half Moon Inn serves the most fantastic-tasting, homemade foods. We had lamb koftas and homemade chili corn carne, and I did not want the rice. They were more than happy to swap the rice for the most amazing chunky chips—the best we have ever had. We always arrive when they open because we know they are very popular and get very busy. Some of the seating overlooks the river, making it a beautiful and peaceful area to eat. If you want to eat here arrive early because you could wait a long while for HOMEMADE food.

the only redeeming feature about this pub is the location, which is in fact lovely, situated right on the river surrounded by nature. however, after sitting for a while and having no success with the waiting staff, we went up to the bar and ordered. the pints were extortionate - £5.40 for a poorly poured and sour tasting guiness. the items on the menu that all three of us originally wanted were 'unavailable' so we had to settle for something different. when the food finally came i was gobsmacked. the loaded fries were hardly loaded and didnt have everything they we said to have on them and the crispy chilli beef was extremely bland and lackluster. the uninspiring bar staff also get a thumbs down. if youre a walker/ tourist in the area i would reccomend the boat inn, 200 metres down river which has the same riverside scenery, cheaper pints and a friendly landlord. though they dont do meals, they do serve fresh, locally made pastrys and pies.

Overpriced pints, didn't have what I wanted on the menu, rude waiting staff, flavourless and lackluster food. Overall disappointed with the portion sizes as well.

Another level of food. We had 5 small plates and loaded chips. Incredible. Such an amazing atmosphere too. Drinks were cold and tables service was quick. Great for kids.

This pub is in a fantastic spot by the river giving great views. The food was nice, my partner had the short rib and loved it.

Food and drinks by the river, bloody lovely. Busy place but that didn't seem to be an issue because we didn't wait long at all to be served. Staff took our food order after giving us ample time to view the menu. Loved the options on the menu, food was delicious.

The pub sits on the bank of the river Severn just outside of iron bridge. One would have thought holding a beautiful setting would then afford you a nice dining experience… don’t be fooled. Whole meal sent back as chips were black cold and hard. Fish didn’t have any batter.. mushy peas looked ok. Not one of the management team visited our table to see what the issue was. The meal was removed from the bill. Where is the customer service??? I was one of 15 people celebrating a 60th birthday meal. Spending between £500-£600 in total in the establishment. I am very very disappointed to go home hungry from a restaurant on a Saturday night. Never in all my years have I experienced a total lack of customer service. I wrote an email to express my distraction, small wonder no one has even bother to reply. Please think twice if you are thinking of dining here… you will be disappointed.

Had a wonderful Bottomless Brunch, our hostess Keeley was fantastic and a asset to the company. The manager on shift was extremely accommodating her name was Leah. All round great experience. Lots of Love Amy and Steph

Party of 7, great choice of meals, which were exceptional and all reasonably priced, service and location excellent. Will definitely be returning.

expected great pub food, but was blown away with fabulous restaurant standards, food was the best l had in my whole holiday, staff great and friendly, stay 2 nights, fully recommend,

Visited this place last week as part of my niece’s birthday. There were over 20 of us in total. We had the conservatory all set out for us ready and waiting. Service was good staff were friendly and helpful. Setting is lovely particularly in the summer. Food all served together (except for 1 issue with 1pizza) which considering the amount of people that was great. Food was lovely x Couldn’t fault it really

My friends and I ate here on the evening of 29th dec 23 So much to choose feom but we had the Gammon and Belly Pork with a garlic mash The food was hot, served beautifully and we had a lovely bottle of Wine. Service wasn’t too fast but not slow either. The waitress was very attentive and the atmosphere was lovely and relaxed Well done - don’t let your standards slip, a credit to you - thank you

Service ok. Food mediocre. Here for Sunday lunch. As food arrived we were advised that part of the meal was not available. However, we were offered poor alternative of something already contained in meal. Table next to us arrived and ordered after us… there meal then came with the supposed food that was no longer available !!! No apologies offered or made by staff even though they noticed the problem. Turkey tasted like pre packed meat as extremely watery & tasteless.

Myself and my friends have had quite a few meals here over the years. We attended for Sunday lunch on 10th December at 3pm. The restaurant was really busy when we arrived as they were finishing off alot of tables of earlier lunches so we did not expect brilliant service. It took 30 mins for someone to take our order. Wait for starter was reasonable, small delay and then lunch came. All was OK with food. 30 mons passed again and still had dirty plates on table. 4 female serving staff had disappeared and one male holding things down. He came to clear table asked of we wanted pudding and said yes we would like to look at menu. 4 plates cleared but still dishes on table He never returned with dessert menu. After another 30 mins and no longer prepared to wait we paid the bill and left. My partner went to toilet before leaving to find all 3 female serving staff huddled around a laptop at top of pub watching football with no regard foemthe remaining customers in pub. I totally accept they needed a break but it was like they had clocked off completely. Overall we have had bad service on most occasions so we will not be returning. Watching football at back of pub was totally unprofessional and your customers should.be your priority. I used to run a food establishment and I did not stop till all customers were served and happy. Shame that you cannot get your service right but will be finding an Ironbridge alternative moving forward

6 of us in the group. 2 vegetarians. 1 gluten intolerant. The food was delicious. Good portion size and variety. Nice and hot. Each course was delivered to the table quickly but we never felt rushed. The staff were just wonderful and very attentive.

Booked 2 nights for bed and breakfast advertised on the website. When we got up the following morning was told they stopped doing that 2 weeks beforehand. Bed was terrible, you could feel the springs all night and got no sleep and no one there overnight to let know. Complained the next day and they swapped rooms, but had the same issue again

I can’t fault the location: next to the river Severn in a quiet rural location. When we arrived we were shown to a table by a window overlooking the river. Could it get any better. No it couldn’t. We ordered some drinks and our mains. There were a few other customers in and way off crowded but it still took 30 minutes for our food to arrive. When it did come I immediately noticed that the tender stem broccoli and french beans were absent. The waitress said they would be there, maybe under the meat and potatoes. I don’t know any chef who would hide food but I obliged by moving the food to the side to reveal (roll of drums) nothing. She then said she would get the kitchen to cook some quickly. In a couple of minutes she came back with a plate of steaming broccoli. Hooray! But no beans. Boo! The waitress and another member of staff then studied the menu and agreed there should be beans and that the kitchen would produce them quickly. 15 minutes later I inquired where my beans had got to because they hadn’t arrived with me. 2 minutes later a red hot bowl containing inedible raw french beans arrived. I left them, finished my meal and asked for the bill from which I was prepared to ask for a discount. In stead of an amount of about the £40 I was expecting it was for £105. I laughed out loud and said I would not be paying this bill which was clearly for another table. The ‘correct’ bill arrived but was a lot lower than it should have been. I don’t know if this was another error or that they had decided to give me a discount: nobody came and apologised or explained. Needless to say I said nothing and assumed it was the closest I would get to a ‘Sorry’. I have given a generous score of 2 as the food that my wife and I did eat was tasty.

This inn sits right on the River Severn. We booked a nights B&B and the room was comfortable, clean and tidy with all the extra touches. Leah was tremendous, her welcome was really warm, her knowledge of the local area was excellent. Leah is a credit for the people that employ her

Lovely setting, overlooking river. Been here before and had good service and good pub food. Today was a disappointment. Dirty tables left uncleared. Dirty toilets, again left uncleaned. Young staff, clearly not trained in the hospitality industry, standing around, and not doing their job. Confusing, ordering service. Was finally told orders would be taken 45 minutes after we were given a number, then a further 45 minutes wait for the food to be prepared.

Decided to have food and drink by the river. Busy but steady and didn't wait long to be served. Staff took our food order at the table after about 20 mins to allow us to view the menu and select what to have. I had gammon and my wife had Thai beef salad. Food arrived and was very tasty.

The food here is amazing!! Never had such a good meal before! We are out of the area, visiting with family but will definitely be returning. Faultless! Try the garlic prawns!

A lovely pub on the river with lovely food, good service, loads of parking, lots of seating both indoors and out, and great views

Ideal spot for lunch when you've been to Ironbridge or Coalport. Great seating both inside and out overlooking the river.

I booked a table for 8 online, good system, and nice table reserved. When we arrived, waitress on door looking at laptop and Di not look up to greet us, smile or seem friendly. Food was really good but one child’s meal was wrong as we ordered pizza, chips and cucumber not the sausage and chips. No apology, took meal back and came back with just cucumber so five year old not very impressed! Chips were cold on arrival (likely the ones taken back) the pizza arrived later. We ordered sharing platter for pudding as could not decide. It arrived with no plates, waiter then said he would get some and came back with 3. When we came to sort bill, we said that the child’s meal should not be charged for and the waitress behind the bar disagreed on the basis that the cucumber and chips arrived and we only had to wait for the pizza…. Really, clearly no training or customer is right mentality. No effort to resolve, very confrontational and shame as we spent nearly £150 on this meal. Shame, as the food was great and lovely setting.

We are really enjoying this riverside pub this summer. Lovely views, and best of all, they serve our favourite alcohol free beer, Doombar. The relaxed vibe sort of makes you feel like you're on holiday. We haven't eaten a meal there yet, but the food always looks and smells great and isn't expensive.

Scrumptious food pleasant staff in a nice scenic area we just got our food and they had a power cut staff copped well even letting us have ice-cream as a dessert we will definitely visit again soon and recommend this gem to friends and family

Bad service and overpriced food :( Arrived at 11:55 to be told they don’t open until 12 so we went and sat outside. We had booked for 12 but chose to sit outside. 12:05 went inside to get some drinks, the lady behind the bar literally looked like she had eaten a wasp….blunt and not even remotely hospitable. Advised a tab cannot be kept if dining outside. Gave us three menus (party of 4) and advised a waitress would come to take the order. The waitress came over about 10 minutes later (perfect time to wait), and we gave the order. One of the party cannot eat butter but ordered the cod, £17, when asking if the potatoes can be not buttered she advised that they have already been prepared and already buttered, with little to offer as an alternative, it was agreed upon chips instead. The meals were quick to arrive but the cod was missing two of the items listed (prawns and snap peas). No waitress attended the table after delivering the food so this could be rectified. The burger looked like (and tasted) like frozen patties. In short, overpriced, poor quality food and bad service. Would come again for drinks by the river only but definitely crossed off our list of places to eat again.

I’ve been to the Half Moon before but only for summer drinks by the river. Had a lovely meal tonight, the nicest meal out for a very long time. Will definitely be back to try something different next time.

This was our 3rd time staying at the Half Moon, but unfortunately we won’t be staying again.The hotel is in a lovely position and we ate there one night and the food and service that evening were ok.However we had breakfast on the Saturday morning but had to wait 45 minutes for our food.We were in room 2. The bath was dirty with hairs in it. We couldn’t get any internet connection even using the hotels WiFi.Our friends were in the room next to ours (room 1) they had no problem with the WiFi, but did did have same issues with the cleanliness of the bathroom.From previous visits we felt that the hotel standards had dropped.

Went to the 'Half Moon' in Jackfield IronbridgeTelford on a weekday afternoon. The place was not very busy only a few people in. My friend tried to engage with the staff who were not having any of it. As soon as we walked inside we were immediately snapped at to sit down and they'd come and serve us. My friend didn't get it and continued to chat and reminisce about how he used to come to the place yrs ago...The bar tender was just not interested in engaging in conversation and again snapped back...SIT DOWN...A lovely setting by the river Severn but absolutely DISGUSTING service and VERY unwelcoming. Please people go elsewhere. This venue does not deserve customers.

Called in on Sunday hoping but not expecting to find a table as its a very popular place. We were welcomed by friendly staff who managed to fit us in even though it was really busy. The food and and speed of service was excellent would highly recommend. Would advise booking to avoid disappointment so as not to miss out on the lovely food and good atmosphere.

Me and my boyfriend booked a last minute 1 night stay at the Half Moon Inn B&B as we had a family christening. We enjoyed our stay very much, the room was lovely, coffee & hot chocolate available to use, Everywhere was clean, bed was 2 single beds pushed together but very comfy and we had a good nights sleep, the only slight downside was when we got to the room it was freezing cold, although there was a plug in heater which heated the room up lovely. We ate in the restaurant in the evening and also in the morning, they have a new menu which was amazing! I am a vegetarian and there was a great selection of both vegetarian and vegan meals available. The food was really nice and good value for money too, also great selection of gins!

Recently visited the half moon. Staff were very polite, well spoken and our group were satisfied with the service we received. The new menus were great, the portion sizes were perfect and Overall it was a really good evening and will 100% be returning! Definitely recommend!!!

This is the best pub in the Telford area. It was recommended to us by locals during our 1-week stay & it was our highlight venue. It easily accommodated our group of 16 people. The food was excellent, the service was professional with very friendly staff. The location is fabulous with lots of parking & a lovely view & walk along the river. We sat indoors but the outdoor space looked amazing.

A long overdue catch up with friends and dogs! Food was amazing, great portion size, great service and a lovely atmosphere. Definitely a return trip planned ! Special mention 10/10 waitresses - attentive, friendly, chatty and genuinely nothing was too much trouble.

Visited here yesterday for lunch on our week away and I could not fault the place. The server was at our table as we sat down, the drinks arrived quickly, menus given and ordered within 10 minutes. The food arrived and it was such amazing quality. We went for the beef strips, pulled pork potato skins and the cod loin and it was really tasty food. Staff were really friendly.Great beer, great food, great service, all in all a great experience and will 100% be retuning.

Once again we have had a fantastic meal, brilliant food, great atmosphere and setting, and very pleasant staff. Very important is that dogs are welco

Went to the Half Moon Inn for a family Friday lunch. It was quiet, probably about 25% of tables in use. We ordered off the small plates menu, one Caprese, two fishcakes, and one Cod Goujons - all were excellent, and reasonably priced - including 2 glasses of wine, 2 soft drinks and a tip, it was £50.Staff were friendly, but the real problem was glacially slow service in a very quiet restaurant - there certainly appeared to be plenty of staff. From ordering to food arriving took over 45 minutes - if I had been working I would have left without eating. That's why the average overall rating - it's no good having great, reasonably priced meals if customers don't get to eat them!

We thought the place might be interesting, being near to the tile museum - the location is attractive (because of the river) but the pub isn't. We had to wait a long time for the food to appear. In their defence they were busy, but a group that arrived after us got their food before us. The food tasted OK but the beer (Shropshire Lad) was in poor condition so I left it and ordered Ludlow Gold, but this was also in poor condition.The problems arrived in the middle of the night when both my wife and I had upset stomachs. Throughout the day we had different meals and drinks but shared nachos, loaded skins and greek salad at the Half Moon - we will never know the cause.The young waiting staff were very busy but seemed to be doing a good job.

What a fantastic find, we had no plans & because of a chance meeting with a local we ended up parking our motorhome here. We have spent two wonderful nights in their huge carpark right on the river and enjoyed two gorgeous meals. We met Leah( sorry if I have spelt that incorrectly) assistant manager who could not have done more to make us welcome, she's very young but has found her vocation in life as she's such a natural.We wish you & your team well & hope we get to come again one day

We booked at very short notice to prolong our holiday by an extra night and were so pleased we did! Such a beautiful location right on the river in a very pretty village. The bedroom and bathroom were a good size, clean and comfortable. The staff were friendly and we had a delicious meal in the restaurant. All at a reasonable price.

Booked to go here on recommendation - wouldn’t go there again!!! I have travelled the world and this is the first time ever that I have had to go on a timed waiting list just to order food!!! When we first arrived we had booked a table for a meal and we were placed in the conservatory. Not a problem. We ordered drinks then the last member of the party arrived and they had to bring a small dog with them. We were told we would have to go in the bar or outside. We opted to go outside as the weather was lovely and it is a lovely location. What we didn’t realise is that when you arrive the clock starts ticking … you have to wait 45 mins before you can even order!!! What we weren’t told is that when you move outside you have to go right back to the beginning and start waiting for another 45 mins!!!! And this was genuinely just to order food!!! We tried to order drinks at the bar only to be told it was table service only. They said they would send someone out. After asking twice and unfortunately having to get a little assertive we finally got someone to take a drinks order. I asked how long it would be before we could order food - we were told we had 15 mins to go. We eventually ordered food - burgers, chips, pizza, nothing really challenging and we’re told it would be another 45 mins!!! An hour later we got our food, was it worth the wait??? ABSOLUTELY NOT!!! It was overpriced, over cooked and pretty grimm. There was absolutely no excuse for such poor service there were service staff coming out of every door. I really couldn’t understand how they worked the service. I wouldn’t recommend the Half Moon, highly overrated and definitely not worth the wait. Location is beautiful but I recommend taking a picnic!!!

Nice location by the river.Menu isn’t that extensive, also no ‘Sunday roast’ on a Sunday. Orders were taken promptly however.Starter of nachos - really good, the high point in fact.Main: The steak we ordered was quite full of gristle sadly. The beef burger was cremated and should have been much rarer but the blue cheese I opted for did at least disguise that burnt taste. Kids portion of sausage, chips and beans was disappointing as it used those really cheap sausages, and at £6.50 for a kids portion its not the cheapest kids meal you’ll find around. Side of halloumi fries were quite good. Chips generally were a bit over cooked.Generally it was a little disappointing, but given the nachos were good and the location is nice, it’s 2 stars not 1.

We stayed here for one night as we were going to watch Tom Jones at the QE2 arena. It is a lovely quiet little place,huge carpark ,next to a beautiful river. So peaceful and relaxed. Only a few rooms but room was nice and bed was comfortable. We only had breakfast there but it was great! Massive even though it was the medium.Was all cooked to perfection. Will definitely go back again. Set near Ironbridge too so lots to see in the area.Only issue is the taxi services(nothing to do with the hotel) as you can only order taxis so had to do a bit of waiting .Staff were really friendly and helpful very happy customer x

I had an awful experience at this restaurant and emailed them to discuss this. I received no response and then phoned them, to which I was promised a response. I did not get one. I 100% do not recommend this place, they do not care about their customers at all.

We arrived at the pub and was served within a few minutes for our drink orders. We was given our menus. However when it came to choosing my choice wasn’t available then was told a few other things wasn’t available too. That’s fine as not all places have everything all the time. The server was patient until I chose my back up. The only downside was that every time you ordered something they wanted a payment straight away and not have it on a tab. It didn’t bother us as we was sitting outside (maybe this was the reason) looking out onto the river looking at the ducks. The price was reasonable as the portions were a good size. Definitely would go back again

Service was very good, I had beef burger and my wife had the veggie beanburger.Mine was ok, bun was far too dry, but the issue was with my wife’s burger. It tasted of perfume and was inedible, she left it. No one came and asked if we were enjoying our meals. I expected better quality food for £13.95 each.

We had our wedding anniversary meal here and were not disappointed. We had fantastic food, staff were very helpful.. a lovely setting for outside or indoor eating.

Very unpleasant Sunday afternoon experience. Arrived for our 3.30pm lunch booking to be told that there is a half hour waiting list on orders as we have asked to sit outside, and not inside. This after two staff members confirmed nothing about our booking would change when we arrived and moved tables. After 18 months ofCovid business struggle, surely the hospitality industry does not turn away customers supporting local, on a rare sunny afternoon, because it’s a little too far of a walk from the kitchen.

Nice atmosphere and friendly staff but the food varied from excellent steak to very small Underwhelming cajun chicken. Amazing nachos though. Lovely view of the river Severn.

Stayed overnight in one of the rooms which are modern and very clean. The food in the inn is very good and great value for money. Staff are very attentive and pleasant nothing seems too much trouble for them

The food was ok really struggled to find something that i really wanted. no Track & Trace when we arrived , there were people from different areas so not sure how they could contact if someone was tested positive . Menu very basic

We visited this pub before Covid and was blown away by the setting by the river and the food We visited on the 1st July. Beautiful evening. We sat outside by the rambling river. The staff are all lovely and the food is amazing. Very large portions ( people were leaving with doggy bags ). We couldn’t fault the food , ambiance and lovely staff. Defiantly our special place to visit when staying in Shropshire. Go there…. You won’t be disappointed

We stoped here for lunch a few times and for dinner once, the food was first rate each time and all the staff we came across were excellent, very friendly and helpful. Well worth a visit given their fantastic outlook over the River Severn

Fantastic lunch in a beautiful setting, and to top it off, the best cheesecake I have ever eaten (I have eaten a lot of cheese cake, ask my doctor).

An absolute gem of a pub. Picturesque setting on the banks of the river. Superb food and drinks - all reasonably priced. They also do breakfast for their accommodation rooms and an added bonus - free campervan parking if you use the pub. Well worth a visit. Lots of pretty walks along the river! Will be back regularly!

The meal was bad l could not eat it. l said this to the waitress.Her response, "OH". I thought maybe it was just me so was going to leave it at that but the table next to me also complained about the same meal. So then l asked for the manager, whose response was that l should have complained earlier. I said l shouldn't have to pay for a bad meal but she continued to remonstrate with me as if it was my fault and not a bad meal. She still charged me for the meal but with a discount. Sorry bad attitude; not good enough !

Had a great meal, good service, pleasant staff. Would highly recommend. Cannot understand the negative reviews 🤷‍♀️

Just had for cod loin for lunch twelve out of ten. Staff attentive and courteous and passed our compliments onto the In house Chef.

very poorly ran pub for the circumstances we are in at the moment with covid-19 going on. Staff are very rude & obnoxious.Booking a table is essential, which is fine but when you ask for a table for just drinks & when you turn up & get food menus rammed down your throat!! Staff talking about you & slagging you off cuz your not having food!! I don't see what the actual problem is, simple things like ordering drinks no ice please...so what do 2 drinks come with...ice!!So everybody is abiding by the social distance rules, apart from the staff who are literally brushing past customers constantly. Check & trace is not being done, people walk in for drinks & sit outside willy nilly nothing been recorded.I actually asked to move tables as the staff where nearly touching us as they walked past every couple of minutes, & I got the small waitress with big attitude telling me I couldn't move as the tables are booked, when there was clearly 2 tables free to move too. The customer is always right & if I didnt feel safe due to the staff coming too close then surely I can move. The way she spoken to us was disgusting & the look she gave us was evil. & then she went off to her colleagues to slag us off!! Very professional outfit!!I didn't feel safe enough to stay any longer for another round of drinks & quite frankly I didn't want to give them any more money than I needed too. & then the bill came conveniently wrong twice trying to scam us out of a few pounds(hoping we didn't notice).So we spoken to the "manager" which had a chip on her shoulder too, clearly wasn't bothered or cared what we where saying!Very sad experience with poor staff who clearly don't give a sh*t about the customers.There is a photo frame in the mens toilets maybe the staff should go & look at it & memorise it!!It reads "Attitude is a small thing that makes a big difference"

We walked from Ironbidge along the footpath (took about 40 mins) and came across this WONDERFUL pub. The setting is idyllic: straight on the river with a lovely spot for paddling. Dogs are welcome. The serving staff were so kind and attentive. We went on a Wednesday for the ‘eat out scheme’ and whilst it was busy there were lots of tables and space for everyone to enjoy this brilliant spot. They have a clear system in place to ensure that everyone can order food from their tables once they have taken a menu from the bar. The staff explained that they are open Wed- Sunday and are receiving huge numbers of enquiries on their phone lines. You can’t book the outside tables but people are constantly coming and going so you will easily get one if you are patient. The place was spotless and is clearly extremely well managed. We had a lovely lunch and will be back soon. Thank you.

Appalling service. We were told to leave just because we asked how long it would take to place orders.

I visited yesterday on the first day of reopening with my parents and girlfriend. Between us we had the Half Moon Mixed Grill, the Italian Polpette and the Homemade Indian Pathia Curry. All of the food was delicious! The staff were fantastic.

These people spent (the amount is astronomical) on flood defences, so sad. Last summer (or thereabouts) on several occasions. An absolutely brill pub/restaurant, i have not eaten their myself but the Beer was out of this word, and what i saw of the food other people had ordered, well you could have snached it out of the waitresses hand it looked that good, the potions were massive as well. Please call in their and you just turning up will help on rebuilding there faith in the people of this country.

This was ourvfirst visit to the half moon for Sunday lunch and we were delighted with the quantity and quality of the lunches. Staff were very friendly and efficient we will definitely be returning!!

Lunch with friends and family. Out side by the River Severn... not too warm but OK. Food and beers very good. Impressed my friends.

Me and my family went to the half moon today for Sunday lunch and food was amazing. Staff were busy but kept us informed on our meals. Could not fault the staff at all. Meal was the best I have had in a long time. I will definitely be back again.

Very Nice and clean pub/restaurant with very nice and friendly staff. Now the food, I had a steak and my girlfriend had fish. My steak was cooked how I like it and overall I thought my meal was good. My girlfriend thought her fish was too salty and been flavoured too much. Sorry but not quite a 4 in rating as we thought the food was just average pub meal food that you get in most places. Also we thought it was slightly overpriced.

It is such a shame this pub has so much potential they have put on an extension and is by the river Severn ,the staff could not do enough for us and were very helpfull, BUT oh dear the meal ,when i pay £15 for a meal and i had a roast dinner i would expect a hot plate ,meat not out of a microwave bag with gravy ,and instead of veg piled on the plate i would expect them to be served out of hot dishes put on the table i think the roast potatoes could have done with another half hour in the oven ,also i like my veg slighty crunchie but the sprouts and carrots were a bit much so, i left mine !Guys i don't like giving a bad review and I'm sure some of your meals are good , but .......

We normally come in on a Sunday evening plus a dog for tea and have always found the staff really accommodating with excellent food. In the summer the beer garden is to die for but even in the winter months the river can be seen from inside. Easily walkable from Ironbridge if you prefer somewhere less touristy. Recommended +++

I work with a charity in Telford, and chose The Half Moon to have our Christmas meal. The Christmas menu was affordable, and varied, catering to vegetarians as well as having a gluten free option. First of all I have to say that, Kayleigh the Manageress was beyond accommodating. Within a days notice she was willing to add two extra guests and on the day, change the orders! The location being on the river's edge, was beautiful, with ample parking, and a very relaxed atmosphere. We were seated by the window overlooking the river. The building itself is beautiful and a mix of the clean modern look with little hints dotted around of the areas history.The food portions were very generous, and absolutely delicious. The servers were swift and efficient with bringing out the food and clearing away.All in all, I had a fantastic night out with delicious food, reasonably priced drinks and wonderful customer service at a beautiful little pub at the side of the river.If you haven't been to The Half Moon, I definitely urge you to pay them a visit!

I had to work in the area and booked The Half Moon at short notice. Arriving in the dark, I didn't actually realise until morning what a picturesque setting this place is set in. On the bank of a river with a lot of greenery and set in a very olde worlde style area. Definitely one for the shortlist in the summer.Check in was very easy, no forms to fill in just taken up to a very spacious, clean and well presented room. All the usual amenities were available, including a spare razor blade which you don't normally get.The bar had 3 real ale options which is always a winner for me. I ate in the restaurant area and there was a good selection of very keenly priced meals available. The Chicken Bhuna was really good. Breakfast was plentiful, a bit too much for me, probably should have gone for the smaller option but I just about got through it. Very easy check out and away I went. Extremely good all round.

Dined for 2 early Sunday evening Restaurant was very quiet probably as was early (7 Ish) and it was also a little cool inside by the windows Didn’t get a ‘warm’ feeling from the staff just very transactional Service was ok and food ok - we had the roast dinner and ‘gluten free’ steak (served with onion rings that had to be removed - didn’t get an apology for this just an ‘oh should they be there - I’ll check and a few mins later - no they have gluten’ - by which time I’d already removed them from the plate)Roast pots were suffering a little from the last in batch being hard and dry and the veg although ample in quantity was overcooked Steak was average and hence felt pricey All in all very average nothing to rave about - best feature is location

Two night stay...the staff were welcoming, friendly and professional ... lovely clean and comfortable twin room ...tasty evening meal and wine...perfect!! 😊

Lovely setting decent food the tapas is my favourite. Cheap and very tasty. Would recommend the Brie wedges and Mango chicken

Monday evening Meal for my birthday.

I live and work in London and my grown-up kids live in Shropshire; every month I stay at the Half Moon and my 3 kids and my 2 grand-daughters come and visit me at my home from home.

Been here a few times over the summer for pizza. Called in yesterday. Had the vegetable pizza and portion of chips. The pizza was amazing, just as it has been before, freshly cooked and more than enough for 2, couldn't finish it. The chips were nice too. Also dog friendly.

This is a very pleasantly situated pub on the banks of the river Severn. The food was well cooked and plentiful and the staff efficient and helpful. Definitely somewhere we will return to.

What a excellent meal we had at the half moon. From the place the service and the food cannot fault it. First time I've visited but won't be my last. Many thanks..

Usually very good but on this occasion the staff were very rude and seemed more concerned in going home before the bar closed. Our group spent over £300 on food and drinks in the space of 4 hrs and when asking for a drink at 21.55 we were refused and to much of our disappointment we were met with an aggressive supersivor stating she is in charge and no more drinks were available as we were the only customers left in the bar yet clearly the website states it's open till 11pm and no last orders were called or any notice given. Very dissapointed and I feel more training and people skills need to be given to staff.

I booked a table for two on Saturday for our wedding anniversary, when we got there the gardens were very busy as it was a nice night , we went to the very busy bar where a young man took our orders and after 2 very flat beers my husband opted for a Guinness, we told the young man we had a reservation and he pointed to a table that was in the bar area I asked if we could have a table in the other room because I felt like we were in a cattle market and didn’t really want people who were at the bar watching me eat my food ,he said the other room was full due to a function so I went to the table and was just trying to move it slightly near a pillar for some privacy when a waitress came and said you just can’t pick a table and move it to which I reply that this was our table but I was just moving it for some privacy she then went to check and told me what I already knew , we ordered our food which was ok but couldn’t hear ourselves think , so we ate up paid and left , as we were leaving I looked into the other room and it was practically empty and there was a table for two which was also empty which we could of sat at , was very disappointed and ruined our anniversary will think twice about booking again

Visited here for food after a good few years break. We have drank here through the summer on occasions but not are due to bad experiences before. Anyway. Food was an improvement on a few yrs back but £13.50 for a giant hot dog a few chips and a bit of coleslaw is a bit much. If it wasn’t for the location I doubt very much it would make any money. Great for a drink but there are a lot better places to eat round and about. And the order system is strange. Really cannot see how it’s feasible ??

The setting of this pub drew us in and we definitely weren't disappointed. After being persuaded by my better half to try the tapas, I wasn't exactly shaking with excitement at what might be delivered. But how wrong I was! We ordered halloumi fries, chicken bites, curried chicken wraps, and brie wedges and every single dish was perfect. It was very reasonably priced and there was so much food we ended up absolutely stuffed. Service was great too. I would thoroughly recommend this restaurant.

This place is surrounded by picturesque views and is a wonderful place however the service is very poor ... if it won’t for the location it only deserves a 1 star ... management clearly need to train staff on hospitality... cost nothing to greet a customer with a smile

Fantastic food, always go down here for reliable quality food, service is a bit slow but not terrible, ribeye steak is to die for highly recommend

Food was good but service was slow and rude. Setting is nice though and once ordered food was quick.

We called to book a table for a Thursday night for 6 adults and 3 children. We had to place our orders in advance the day before because of the size of the table and I'm glad we did as the place was heaving when we arrived.

Visited with friends on Saturday 10th August 2019. Met by a lovely waitress who took our order. I ordered a goats cheese starter and Lasagna for my main. The starter was nice but omg the Lasagna was horrible. It was almost impossible to swallow the cheese topping as it was so stringy and chewy i just couldn’t swallow it. The white sauce it was sitting on was like eating white flour and water, really stodgy. It is the worst Lasagna I’ve ever eaten. I didn’t complain but the waitress then noticed and I had to tell her why. She went away and came back saying that she was told it’s one of the best dishes they serve and it’s a customer preference. She offered me a desert in its place but I didn’t want a desert. The meal was not taken off our bill until a friend complained. The place is set right by the river and looks lovely but I won’t be returning.